Name: OKKO Hotels Lyon Centre
Address: 14 Bis Quai General Sarrail, Lyon, 69006, FR

8/10

Excellent

14 Jul 2026

Alan

We had a very friendly welcome. Really liked the bar/club area where you can help yourself to hot drinks, soft drinks and snacks. It provided welcome refuge in the heat. On an evening staff come round taking orders for drinks /aperitifs.

We booked a premium room with amazing views across the river to the Notre Dame Cathedral. The mattress was comfy. Unfortunately however the room was small for two people with limited storage. The bathroom is cramped and also affords little privacy from your partner. The balcony is small and didn’t feel particularly safe. The big issue was the aircon which unfortunately was nowhere near adequate for the weather we’re increasingly getting and the room was uncomfortably warm. I knew this would be an issue as soon a I saw the outdated control button. We didn’t complain as there’s little staff could do and I’m sure they’re well aware what it’s like having to work there everyday.

Breakfast has a large offering but less so if you’re vegan like us. There was just about enough with plant-based milks and yoghurts but it would be easy to add a few extra things with universal appeal like mushrooms, spinach or some avocados.

Location is excellent, convenient for the main attractions but pretty quiet. The rooms are well insulated from the sound outside with double windows.

Overall we liked the hotel, enjoyed our stay and the staff were lovely. We feel sad leaving some negativity but we would not stay again due to the small room and inadequate aircon.

Partner

8/10

Excellent

12 Jul 2026

Angelique

The staff is very helpful and so pleasant. Their lounge area is comfortable and spacious. It was a comfortable stay.

Family

8/10

Excellent

11 Jul 2026

Bette

Air conditioning is no good. I cannot sleep at night, the rest is very good.

Friends

10/10

Exceptional

08 Jul 2026

Howard

Staff were exceptionally helpful & kind.

Family

10/10

Exceptional

07 Jul 2026

Jashanjot

The stay was excellent, and the staff were welcoming and professional. Our room at OKKO Hotels was consistently clean, and the air conditioning worked well throughout our stay, which made a huge difference during the heat. The guest lounge was a comfortable place to relax, and the complimentary evening aperitif was a nice touch.

We truly appreciated the honesty, comfort, and quality of service, and would gladly stay here again.

Partner

8/10

Excellent

05 Jul 2026

Brigitte

Hôtel très bien situé pour des touristes qui veulent visiter Lyon en marchant. Endroit propre et personnel serviable. Par contre, nous y étions lors de la canicule et l'air climatisée ne fournissait pas bien les chambres en général (commentaires recueillis de d'autres clients séjournant en même temps que nous). 1ère nuit difficile. On nous a changé de chambre dès le lendemain pour une chambre mieux climatisée.

Partner

10/10

Exceptional

02 Jul 2026

Karl

Okko Lyon is fantastic! Lovely hotel, comfy room and friendly staff! They have a lounge for all guests to make use of too complete with coffee, massive selection of make your own tea and cake!

Partner

8/10

Excellent

28 Jun 2026

Tiffany

Large rooms and great staff, weak air conditioning and ok snacks. Great location.

10/10

Exceptional

25 Jun 2026

Alison

We enjoyed our stay here very much. The room had an amazing view over the river and we could open the full length window and look out over the city. The included breakfast and afternoon snack were excellent with comfortable seating areas to relax.
My only criticism was that the air conditioning in our room didn't seem to have much of an effect. It was very hot 35c so struggled to sleep a bit. The location was perfect for exploring the city. Would stay here again.

Partner

10/10

Exceptional

18 Jun 2026

Gary

The staff are amazing and nothing is too much trouble, they always have a smile on their face and are so welcoming

Partner

10/10

Exceptional

17 Jun 2026

XXX

Good clean hotel, comfortable stay, well connected to Lyon City Center. Highlight of the stay was helpful and always smiling staff.

Partner

10/10

Exceptional

16 Jun 2026

Karen

The AC did not keep the room cool. That is the only negative issue we had. Our room was a good bit warmer than the common areas.

Partner

10/10

Exceptional

16 Jun 2026

Shantha

In the heat of June 2026 the aircon is not powerful enough to keep the rooms cool enough. I had to move rooms and even then the temperature in the room was not comfortable.

Self

10/10

Exceptional

14 Jun 2026

Paul

We really enjoyed our stay. The staff were very kind. The location is incredibly convenient and the rooms are quiet and clean. The only complaint would be that the shower door leaked, but otherwise everything was perfect. The all day snacks and coffee in the bar area was appreciated. The breakfast was somewhat small but had everything you would need to start the day. I would stay here again for sure!

Partner

8/10

Excellent

13 Jun 2026

Hasan

The room was clean even though they have not used carpet but flooring that corporate offices use for easy cleaning - there were quite a few stains on the floor. There was an issue with key card access and did not receive the cards much later in the day, the staff were super helpful during this time. I didn’t have breakfast here but the club was a great area to chill and unwind. The air conditioning was not great, it is a dial with no numbers rather than digital so I didn’t know what temperature I was selecting and couldn’t get it right. The views from my room were amazing, there was filtered water machine on all floors and as it’s an eco friendly hotel you had to ask for any amenities you needed. The gym has no weight machines and is tiny.

Self

10/10

Exceptional

07 Jun 2026

Marjorie

Wonderful experience with happy hour and complimentary tea, coffee, cake, nuts and juices 24hr. The bathroom could have been a little better planned

Partner

10/10

Exceptional

07 Jun 2026

Nicol

Lovely hotel in a great position by the Rhone. The staff were incredibly friendly and knowledgeable.
The Club was a lovely touch with drinks and snacks available all the time.
I would thoroughly recommend it as a place to stay

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Jennifer

Fantastic hotel - rooms are clean good size and we had a view of the Rhone. Nice touch with club lounge for snacks and drinks. Central location

Partner

10/10

Exceptional

03 Jun 2026

Tradene

We had a peaceful stay in this centrally located hotel. It was quiet and comfortable. The only thing was that the bed was very hard.

Partner

10/10

Exceptional

30 May 2026

Jacob

Liked the lounge. Room was clean, bedding was excellent

10/10

Exceptional

29 May 2026

Robert

Great 4 night stay in Lyon. The staff are friendly, helpful and speak English perfectly(much better than my French).
Great location, easy walk to old town, and all major sites and restaurants. Would definitely stay again.

Partner

10/10

Exceptional

28 May 2026

Amy

The reception and general staff of the hotel were so nice, welcoming and so helpful, in a genuine and sincere way! I think some of the best hotel staff I’ve encountered (and I’ve stayed at many hotels!).

The room itself is simple and stylish, perfect for a city break. I’m sure other reviews will say the same that perhaps only stay in the same room with people you are very comfortable with because the bathroom has limited privacy. But no problem for those who are close.

The room was super clean and spotless, and we loved the ecofriendly first approach - the linen and cotton duvets were great. I also loved the clubhouse because we went in a heatwave and needed a chill out space to cool down. Staff were so accommodating. Definitely will stay in another OKKO hotel if this is the standard of staff. The

Partner

10/10

Exceptional

26 May 2026

Boris

The hotel is located in the great location. The staff was friendly. Breakfast food and selection were outstanding.
Were a little surprised by the showers without the basins. Water was flowing on the bathroom floor, but we managed. I was told that they are planning to remodel the bathrooms next year.
The bottom line is if we are back to Lyon again this will be our choice.

Partner

10/10

Exceptional

18 May 2026

carole

Nous aurions aimé que l air conditionné soit pjus froide.

10/10

Exceptional

17 May 2026

Gillian

Excellent staff, very helpful

Friends

10/10

Exceptional

14 May 2026

Sophie

Fantastic breakfast, clean room with large windows that open, friendly and helpful staff. Terrific 24/7 beverage and snack options.

Partner

10/10

Exceptional

14 May 2026

Paul

As well as having tricked-out design, the staff were wonderful. I was wished a Happy Birthday by almost everyone in the hotel staff!!

The breakfast was entirely worthwhile. Maybe the best buffet scrambled eggs ever - so creamy!!

Definitely recommended.

Partner

10/10

Exceptional

04 May 2026

Elsie

breakfast was good, staff friendly

Partner

10/10

Exceptional

30 Apr 2026

Roger

The room may not be big but it is so well designed that it is very comfortable. The bed is very comfortable, the shower is very nice. I highly recommend splurging for a balcony. It is close to everything and the staff is very nice.

Partner

8/10

Excellent

29 Apr 2026

Alice

The location is excellent and the hotel itself is beautiful. The staff are friendly and the amenities, including the free snacks, are great. The view from the river facing room was beautiful and the corner unit had so many windows. The only negative is the bed: is is really hard which on its own is not the issue but combined with the very rough bed linens, it was a bit much. I understand that they are trying to be eco-friendly but surely there are more comfortable/smooth eco-friendly materials. It was actually pretty unpleasant and affected my sleep quality. I would not recommend to anyone with sensory issues related to rough/uncomfortable fabrics. I think that the bathroom design has been roasted enough in the reviews but I will just say to be careful to not slip and fall after a shower and to lay down towels.

Self

10/10

Exceptional

26 Apr 2026

Michal

We received the room 602 on the top floor. It was in my opinion the best room with an amazing view towards the Rhone river and the basilica on the hill. Everything in the hotel was perfect, good breakfast and 24h access to the club area where we could have enjoyed coffee and snacks anytime we wanted. The hotel location is perfect, walking distance or \"bike distance\" to all \"the musts\" in Lyon city. We hope to return to Lyon, to the Okko hotel and to the room no. 602 in the Okko hotel soon!

Partner

10/10

Exceptional

22 Apr 2026

Alice

Great breakfast (a focus on quality ingredients), great sized room, modern

Partner

10/10

Exceptional

17 Apr 2026

Daniel E

Great space/room, helpful staff, and perfect location

10/10

Exceptional

13 Apr 2026

Anne

There was a problem with the AC but opening the Windows helped! Other than that, very nice and quiet room.

10/10

Exceptional

07 Apr 2026

Pintea

good

Self

10/10

Exceptional

30 Mar 2026

Timothy

The staff were excellent. Really good customer service. A very nice hotel in a great location.

Friends

10/10

Exceptional

20 Mar 2026

Valérie

Perfect

Self

10/10

Exceptional

10 Mar 2026

Leah

Clean and extremely comfortable. Breakfast was excellent and service was wonderful. Would highly recommend OKKO hotels to anyone traveling to France!

Family

10/10

Exceptional

01 Mar 2026

Virginia

Immaculately clean room. This is a great location from which to explore Lyon. Very helpful staff.

10/10

Exceptional

17 Feb 2026

Gary

Very courteous and thoughtful staff, nothing was too much. Rooms were spotlessly cleaned every day. Brilliant location for exploring Lyon.

Friends_and_family Friends

10/10

Exceptional

10 Feb 2026

Chevonne

You can’t beat the location! I could walk to everything. The staff were very courteous and helpful. Great stay for a short weekend.

Self

10/10

Exceptional

09 Feb 2026

Catherine

Tout était incroyable!

Business

10/10

Exceptional

01 Feb 2026

Diane

All of the above

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Mark

Fantastic property, walking distance to both restaurants and shopping! Will definitely stay again on my next trip to Lyon!!

Self

10/10

Exceptional

17 Jan 2026

Alma E Gina

Perfectly situated in Lyon's city centre. Very clean rooms, well equipped. Staff very friendly and breakfast with a vast of delicious treats to offer.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Cynthia Janel

Enjoyed my stay. I took advantage 24 hour access to snacks and coffee bar. It was really nice to grab a mug of hot chocolate with marshmallows after an evening of strolling the streets of Lyon. We also took advantage of the free happy hour snacks a few times before heading out to one of the many restaurants within walking distance of the hotel. The room was spacious and bed comfortable. I booked a room with a view of the river and loved the fact that the windows opened so I could enjoy the sounds of the city in the morning while sipping on an espresso. The only complaint was that the shower leaks onto the bathroom floor forcing you to use your towel to mop it up. Because of this I had to get clean towels everyday which isn’t very environmentally friendly. The hotel is located within walking distance to transportation and sites. I traveled with my teenage daughter but feel this hotel is well suited for families with younger children too. I highly recommend this hotel.

Leisure Family

8/10

Excellent

04 Jan 2026

Igor

I had a space modern room with a great river view, modern and bright. No wardrobe though was a bit unusual and inconvenient. The gym is almost non-existent and not pleasant.
The club with snacks and coffee and selection of leaf teas was a great assets during NYE holidays when everything was closed for holidays.

Leisure Self

8/10

Excellent

31 Dec 2025

Tasos

Staff at reception was kind and attentive. The room had a foul smell from the bathroom pipes which is something that needs fixing. The breakfast could be improved a a bit with more options plus I noticed that some cakes were dry.

10/10

Exceptional

24 Dec 2025

Cami

freindly staff, clean room, nice location.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Kristine

Staff professional and helpful. Room clean and spacious.
Bathroom was on personal interesting with the clear windows. 🤔

Leisure Partner

8/10

Excellent

03 Dec 2025

Irfan

Good location, interesting design, but... no

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Judit

Staff is very kind

Leisure Partner

10/10

Exceptional

29 Oct 2025

Ben

Great place. Walking distance to everything you need

10/10

Exceptional

27 Oct 2025

Janice

Very convenient location with great walkability.

Partner

10/10

Exceptional

24 Oct 2025

Bradley

This is a great hotel. Welcoming, pleasant staff, great rooms, terrific location, beautiful city. Stay here!

Leisure Self

6/10

Pleasant

20 Oct 2025

Edward

Small rooms, badly designed bathrooms. AC not work

Leisure Family

8/10

Excellent

19 Oct 2025

Flavien

Great stay with great staff. The only thing that did not work for us was the bathroom. It was very small and a little bit challenging to manage.

Partner

10/10

Exceptional

19 Oct 2025

Lawrence

Friendly and efficient staff. Easy check in/out.

Leisure Self

10/10

Exceptional

13 Oct 2025

Devasmita

Great service and hospitality

10/10

Exceptional

12 Oct 2025

Ricardo

Room was roomy, clean. The staff was courteous .

Leisure Partner

10/10

Exceptional

11 Oct 2025

Sophy

Great view of Notre Dame!

Leisure Partner

10/10

Exceptional

10 Oct 2025

Paul

Lovely hotel, perfectly situated by the river, and with nice open ‘club’ area to relax in and staff that go the extra mile to make you feel welcome.

Leisure Self

10/10

Exceptional

05 Oct 2025

Nick

All the contemporaneous settings , the welcoming staff and the clean environment!!!

6/10

Pleasant

03 Oct 2025

Anchen

The hotel has some wonderful qualities. The staff were exceptionally kind and attentive, and the service throughout my stay was excellent. I also really enjoyed the view overlooking the old city, which made the stay feel special. The property overall was quiet and relaxing, and the public areas were inviting and well-maintained.

That said, there were some drawbacks. The room itself was very small, and the bathroom design offered little privacy, with the added issue of water leaking from the shower. The AC system wasn’t functioning properly—despite being only 10°C outside, the room stayed uncomfortably warm. Additionally, the gym was extremely limited, with just three cardio machines available.

Overall, while I appreciated the staff, service, and atmosphere, some improvements to the rooms and amenities would make the experience much more comfortable.

Leisure Partner

8/10

Excellent

01 Oct 2025

Dawn

Easy access to river walks and old towns
Liked the club lounge nice area for a quiet sit after a busy day
Rooms a little small
Lovely comfortable bed

Leisure Partner

10/10

Exceptional

29 Sep 2025

Stephanie

We enjoyed walking along the Rhône River. We stopped to have a drink at a cafe along the way.

Leisure Family

10/10

Exceptional

16 Sep 2025

Normand

Magnifique hôtel au centre-ville de Lyon, au bord ou presque du Rhône, près du pont Lafayette. Petit déjeuner incluant aliments chauds et froids. Personnel très gentil. Stationnement sur rue ou public ridiculement cher (plus de 50 euros par jour) mais ce n'est pas la responsabilité de l'hôtel.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Carol

Fantastic hotel, welcoming staff.

8/10

Excellent

14 Sep 2025

Bart

The staff was amazing and helpful. Would recommend. The A/C could a little help but was otherwise great.

Leisure Partner

8/10

Excellent

11 Sep 2025

Victor

The bathroom needs some improvement

Leisure Family

8/10

Excellent

10 Sep 2025

Mario

Very clean and very quiet.

10/10

Exceptional

10 Sep 2025

Mario

We enjoyed the hotel and staff were very friendly.

Leisure Partner

8/10

Excellent

03 Sep 2025

Helena

Great location. Would be good if the rooms had tea, milk, water & small fridge

Leisure Partner

6/10

Pleasant

03 Sep 2025

Marcia

OKKO Hotel Lyon

The check-in process was easy. The clerk at the front desk was very pleasant and helpful. My room was not yet ready so she’s stored my luggage safely. When I came back. I went up to my room. The hallway was dirty. The room itself was not the cleanest. It was serviceable. The bed was fine. Sheets were fine. The bathroom was fine. The shower still could be a little bit cleaner. The liquid soap was fine. I had requested an early pick up with a taxi the following morning and the taxi was right on time. I truly appreciate the service at this hotel.

Self

10/10

Exceptional

21 Aug 2025

Stacey

Great hotel

Leisure Partner

10/10

Exceptional

15 Aug 2025

Jamie

The staff at the hotel were very helpful and friendly. We enjoyed the hotel happy hour also!

Leisure Family

10/10

Exceptional

13 Aug 2025

Henrietta

We absolutely loved the OKKO! The room is exceptionally clean with no disinfectant or other scent. The snacks and coffee service available were perfect. The breakfast spread rivals a 5 star restaurant. The staff continually goes above and beyond to accommodate!

Leisure Family

10/10

Exceptional

12 Aug 2025

Christopher

Wonderful staff. Had good dining recommendations.

10/10

Exceptional

12 Aug 2025

Susana

La habitación estaba muy caliente porque el aire acondicionado no enfriaba mucho

Leisure Family

8/10

Excellent

07 Aug 2025

Tsahy

Quite basic (rooms has funny structure, especially the bathroom)
Good location and very friendly and helpful staff

8/10

Excellent

04 Aug 2025

ALDO

Nice place

10/10

Exceptional

02 Aug 2025

Arlene

Staff are all excellent. Club is spacious and a welcoming space to relax with friends and family

Leisure Family

10/10

Exceptional

29 Jul 2025

Verified traveler

Great choice

Good localisation, easy to walk everywhere. Safe neighborhood. The staff was always very nice and the room was good. The lounge for coffee and snacks is a good addition. Would definitely recommend!

Self

2/10

Poor

27 Jul 2025

Kamelia

Unprofessional staff and management. We orig

10/10

Exceptional

27 Jul 2025

Andrew

Amazing members of staff
Beautiful hotel

Leisure Friends

8/10

Excellent

25 Jul 2025

Katherine

This hotel was very nice and in a great location. I would not stay here in the middle is summer again though. This is an “eco” friendly hotel but the AC settings are low - high. Even set at “high”, it was so hot and hard to sleep. I would estimate it was keeping the room at 78 degrees.

Everything else was nice though. Super nice staff, small gym, water stations on each floor and a great location.

10/10

Exceptional

24 Jul 2025

Joshua

Great stay all round. The staff was very helpful and happy to speak English, after we initially tried to converse in some (very poor) French. They pointed out the things to do and places to see. The only slight concern was that the night receptionist did not know they had synthetic pillows (as one of us is asthmatic and the existing feather pillows could have caused respiratory issues). However, after pointing it out in their handbook in the room, she quickly resolved it by finding two pillows for us to use. Very comfortable bed - had a good sleep! It was also beautiful to see the city in the glow of the morning sun. We didn’t have breakfast, but The Club was available for complementary snacks and drinks outside of breakfast hours. Thanks for a great stay!

Leisure Partner

10/10

Exceptional

16 Jul 2025

Jose

The location provides easy access to restaurants and shops.

10/10

Exceptional

13 Jul 2025

Keiko

Great location, service, amenity, and eco-friedly.

Convenient location for many restaurants and pubs, and taking Metro and buses
The hotel is on the Rhon river, great to walk along the river. The hotel has a lounge open 24 hrs to get snacks, a variety of tea and coffee. The interir is modern and well designed.

Partner

8/10

Excellent

12 Jul 2025

Diana

Staff is very friendly and helpful. Room is a bit small but location is good with many areas within walkable distance. They offer free juices and coffee all day long which is very nice.

Leisure Partner

10/10

Exceptional

05 Jul 2025

HaiBin

Enjoyed our stay in OKKO hotel Lyon Pont Lafayette. We were able to walk to the old town and some other major sites within 15 minutes. We appreciated very much the various snacks, cakes, fruits, and coffee provided by the hotel each afternoon and evening. We also tried breakfast for two mornings in the hotel and found the selections more than adequate. Front desk staff are very friendly and helpful in suggesting restaurants and sight-seeing options. Area around the hotel is pretty peaceful.

Leisure Partner

8/10

Excellent

05 Jul 2025

Raymond

The property is modern and conveniently located within walking distance of the river and shops. However, the air conditioning struggled to cope during the heatwave.

10/10

Exceptional

02 Jul 2025

Aidan

Breakfast was amazing. Great central area.

Partner

8/10

Excellent

01 Jul 2025

Verified traveler

Our stay in Lyon

Rooms were more 'compact' than expected but lovely view and comfortable. Shower was clogged and leaked everywhere.
Reported to staff who came to inspect. Receptionist initially told to us to wait for plumber.

On seeking a change of room that morning, had to pack up and report to reception only to be given the room immediately beside our original room....

That said, staff were professional, pleasant and otherwise helpful throughout our stay.

Despite the 'hiccup', would stay again if visiting Lyon. Location is ideal.

Partner

8/10

Excellent

17 Jun 2025

Chenyang

Great place to stay if you visit Lyon.
Cozy homie feeling. The room we stayed does not have balcony so sunlight is a bit lacking. Room feels dark, there is no closet either, no fridge either. But I love that they provide lounge access and complimentary beverages and snacks, it is so helpful

Leisure Partner

8/10

Excellent

11 Jun 2025

Alain

The hôtel is well situated and clean. For Europe standard the room have a good seize. Breakfast are fine.

Partner

10/10

Exceptional

09 Jun 2025

Prashant

Best location

Leisure Self

10/10

Exceptional

03 Jun 2025

Edward

Their \"Club\" is excellent: hot and cold drinks with snacks 24/7. The staff are very friendly and helpful. We'll certainly go back again next time we're in Lyon.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Erna de

A convenient location walkable from the train station and close to the quai for the boat cruise.A wonderful view over the river. The complimentary all day snacks and drinks were an added bonus and greatly appreciated. I would like to suggest that there be more hooks in the rooms for hanging towels and clothes since storage was limited.

Leisure Partner

10/10

Exceptional

02 Jun 2025

James

Nice, modern hotel in good location

Partner