Name: Plim Plaza Hotel
Address: 109 North Atlantic Ave, Ocean City, US

6/10

Pleasant

23 Jul 2026

Susan

The room was disgusting! We received clean towels, opened up and black long hair fell out. But the location I guess was worth the nasty. I liked the porch.

8/10

Excellent

22 Jul 2026

Kareem

Great location , staff was very friendly and helpful . We enjoyed the bar , pool was awesome.. my only complaint was the bathrooms , in the lobby they are so so small. Its alot for hotel guest , plus bar.

2/10

Poor

22 Jul 2026

Tanisha

This hotel is rundown the only plus is that it’s on the beach

6/10

Pleasant

22 Jul 2026

Bailey

Location of the hotel is great! Right on the boardwalk and super convenient. The pool and hot tubs (3) were also nice and accessible. The rooms were small but fine for a quick trip. The carpets however had a ton of sand on them as if they weren't vacuumed well. The doors for the room itself and bathroom were just cheap plywood doors and you could see the light coming through the frames. You could also hear everything going on in the hallways. The parking situation is very tight and hard to maneuver especially if you have a bigger vehicle. Drinks at the bar were good but definitely over priced.

6/10

Pleasant

22 Jul 2026

Jesse

Place was okay rooms are very small. Pool an bar are sweet. Lot of deferred maintenance in the building and rooms. Very strong scent of cinnamon.

8/10

Excellent

22 Jul 2026

Tracy

Upon arrival, there was no parking available, not even in the 20 minute spots for check in and there were so many pick up trucks in the parking lot that it made driving in very tight and uncomfortable. Made us very leery of how an emergency vehicle would be able to access the hotel. We had to park several blocks away in the hotels \"other lot\", walk back to the hotel, check in, get a parking pass, get a luggage cart, walk back several blocks to our vehicle and then back to the hotel. On one of our trips out to town, we noticed one parking spot become available that had a broken pack n play in the spot. I moved the pack n play, stood in the spot while my husband went to get our vehicle, and when he got back, our vehicle didn't even fit in the spot because of others parked around us. When we left two days later, that broken pack and play was still where I moved it to in the parking lot. Several vehicles in the parking lot at the hotel did not even have parking passes displayed and we witnessed on several occasions, families parked there, unloaded their beach supplies and headed to the beach and not into the hotel. Obviously, the parking area is not monitored for safely parked vehicles, trash, or hotel guests. Other than parking, our stay was fine, but we would not stay here again.

2/10

Poor

22 Jul 2026

Mr and Mrs Isaiah and Tereesha

Had to leave and go to another hotel.

6/10

Pleasant

21 Jul 2026

Tamara

Beach

Partner

10/10

Exceptional

21 Jul 2026

Heather

The staff is amazing. Location is perfectly located at the center of boardwalk action!
Easily accessible to beach, rides, rec attractions. Pool and hot tube was fabulous. Live music every afternoon into the evening. Bar was great with delicious food. Lots of options for food within walking distance.
Parking is tight. Have patience is best afvice to give.

10/10

Exceptional

21 Jul 2026

Nelson

Nothing super extraordinary. But for the affordable price and the location excellent place.
Me and my family had a great time I definitely recommend it to anyone who wants to have fun

Family_with_children

10/10

Exceptional

21 Jul 2026

Gregory

We always choose the Plim Plaza to stay and this time did not disappoint. Thank you for a wonderful vacation!

Partner

8/10

Excellent

21 Jul 2026

Jennifer

The staff were wonderful and we loved the pool and the bar. The live music was great as well.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Jennifer

❤️

Family

4/10

Poor

21 Jul 2026

Sierra

The room we stayed in was dirty to say the least. Dust on the headboards, the dresser/TV stand and toilet paper holder. One bed had a major dip in it which caused sleep to be uncomfortable. The chain on the door was broken and the automatic lock and keycard kept glitching which caused the deadbolt to remain out when trying to shut the door.

Family

8/10

Excellent

20 Jul 2026

Dewitt

They need to do a better job of keeping the loading and unloading areas clear.

Partner

10/10

Exceptional

20 Jul 2026

Jennifer

You really have to appreciate the Boardwalk and and know Ocean City to appreciate this hotel for what it is, there’s a lot of value here for families if you’re not overly picky about every detail. It’s so close to all the historical parts of the Boardwalk & right in the action, plenty of space on the beach. We sincerely enjoyed the energy of the hotel and the pool and hot tubs! Watching the sun go down from the pool was definitely a highlight. We did get just a pool view basic room with two double beds for four people lol, so I do suggest, if you’re looking for more space, definitely upgrade. This was a last-minute addition to our trip but we made it work and it was a great memory! The teenagers really loved the little coffee shop! My husband enjoyed the free coffee in the lobby. It really is a great little spot! Ocean City hands-down is the best beach on the East Coast unless you’re going all the way to Florida for clear water and paying a lot more money! We had an attitude of this is a bonus to our trip so all the little quirks of the hotel were actually very comical and we enjoyed it!

Family_with_children

2/10

Poor

20 Jul 2026

Esayas

The room is terrible and staffs are not good and helpful.

6/10

Pleasant

20 Jul 2026

Janice

Loved the convenience of the property, especially the pool and tiki bar with nightly entertainment but the property and rooms need a good face lift and maintenance. Windows should be cleaned more often along with emptying the public garbage cans.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Chuck

nice view was over the boardwalk and beach, parking is tight at the hotel but they have other parking available two block over.

Family_with_children

4/10

Poor

20 Jul 2026

Joseph

This place smells real bad in the lobby! Can’t even describe the odor. I Wouldn’t recommend staying here. We checked out soon after arrival and went somewhere else. The parking lot is unbelievably small. You need a shoehorn to fit into any of the spaces in the parking lot. It was a literal traffic jam trying to get in and out. Not enough parking.

Partner

2/10

Poor

19 Jul 2026

Shawn

Room was too small compared to the pictures. Staff was pretty good! That’s the only positive. Shower was dirty. Beds were dirty. “Ocean view” yeah right, there was no ocean view. Barely any windows in the room. For the amount of money spent, could’ve went to a better location and better amenities.

Family_with_children

2/10

Poor

19 Jul 2026

Nicole

Room had roaches, bath tubs were not cleaned properly, smoke alarm in room kept going off. Only was willing to reimburse 60% off of one of our three nights we stayed. Not a comfortable, clean, vacation experience.

Family_with_children

4/10

Poor

19 Jul 2026

Fareshta

The location was great. The hotel and the staff sucks. I had a really bad experience with Shawn and Robert from the restaurant/bar attached to the hotel. Robert used profanity towards me and Shawn doubled down on his behavior. It was very hard communicating and receiving basic needs like toilet paper, towels or toothpaste. There was no phone in our room. I had to use my cell phone if I had any questions. The PTAC unit showed the air filter needs to be changed. They gave you 2 sheets and like a hospital blanket. It’s definitely not a clean hotel. You can see sand at the bottom of hot tub and pool. If you’re willing to slump the location and price is great.

Family

6/10

Pleasant

18 Jul 2026

Brooke

This place was perfect in terms of location and amenities. Pool bar and awesome outdoor pool and 3 outdoor hot tubs. There was also a restaurant in the hotel. But the King room i stayed in was very tiny. Everything else was ok.

Partner

6/10

Pleasant

18 Jul 2026

Eric

Went for a quick trip. The rooms are so small and it had a musty smell in the room, room was clean but the carpets was nasty, ac worked amazing, the bed was comfortable. We paid for a pool side view but we got a view of a half of a pool that was in another hotel. It was very convenient to get on the board walk. I definitely wouldn’t stay again.

Partner

6/10

Pleasant

17 Jul 2026

Kate

I like the proximity to the ocean however, the hotel is seriously outdated. My door would not open without me, throwing myself against it. The carpet smelled badly of some kind of cleaner which was pretty sickening. The bright spot was the nice students from other countries who helped as much as they could. Also there is no lifeguard at the pool, but somebody needs to monitor the behavior of the people in it so that everyone can enjoy the amenities. My shelf fell off the wall when I hung my clothes up and the porcelain on the tub was badly chipped, lastly, there was no stopper in the drain for the sink. The common bathrooms in the hotel were filthy.

Friends

6/10

Pleasant

17 Jul 2026

Heidi

Great location. The onsite poolside bar with live entertainment was pretty good. Our room was very small, old and not cleaned well at all. We asked the cleaning lady to clean our room the second day we were there, she said ok but never did. We had to call the lobby to get bathroom supplies. The parking lot at the hotel was tight and never had open spots, there was 2 other areas to park at that you had to walk over a block away. We won't stay here again.

Partner

4/10

Poor

17 Jul 2026

Barbara

The hotel was dirty and run due to the fact that they were clearly understaffed

Friends

2/10

Poor

16 Jul 2026

Naseer

I will never go back there

Family

2/10

Poor

16 Jul 2026

Allison

The bed in my room was horrible had a huge dip in it. My room faced the pool you need to know they have bands playing until 11:00pm. I left one day early because I just couldn’t stand not sleeping well on my vacation.

Self

8/10

Excellent

16 Jul 2026

Erin

I’d like to see the hotel update everything!
Definitely not in best condition.
Front desk staff very friendly and helpful on day shift.
Front porch is nice to sit and relax.
Pool was clean and nice.
Drinks reasonable and music was good.
Big pool and lots of seating for everyone.
Overall was a good experience

Partner

8/10

Excellent

15 Jul 2026

alyssa

Outdoor pool was nice, older hotel, but right in the Boardwalk.

Family_with_children

10/10

Exceptional

15 Jul 2026

Kim

The room was clean and the location was great!

Family

10/10

Exceptional

15 Jul 2026

Jennifer

For an older hotel it is pretty good shape and maintained. Best part is pool with pool bar

Friends_and_family Family

4/10

Poor

14 Jul 2026

Andrea

Old disgusting room, but excellent location. For the price, I expected a decent room. Everything about the room was old and disgusting. The wallpaper was dated and peeling off, the mirror was tarnished, there were cracks and chunks missing from the wooden door, the bed had a stain on the top layer, and the carpet was stained and worn. The plus is that the hotel is right on the boardwalk and beach.

10/10

Exceptional

13 Jul 2026

carmelo

all good

10/10

Exceptional

13 Jul 2026

Carlos

A super amazing hotel, I will definitely return to this hotel.

Partner

10/10

Exceptional

13 Jul 2026

Denise

The hotel is great but wish it would be more updated, but other then that I really enjoying staying at this hotel .

Family_with_children

10/10

Exceptional

13 Jul 2026

Brenna

The staff are always so nice & helpful when needed! We love staying here for the pool & the fact that the hotel is right on the boardwalk!

Friends_and_family Family

2/10

Poor

13 Jul 2026

Mariela

I had stayed in this hotel many times before, years ago. I looked at the pictures online and showed that they had remodeled their bathrooms, and it looked really nice.
I booked it for a weekend. They gave me a room that was disgusting, the tv was on when we open the door which was weird. The small looked ran down, and I checked the bathroom, it was not remodeled. There was sand in the tub and I didn't feel comfortable at all. The bathroom door was so rotten that it was split on the bottom. When I went to lock the door, the chain fell off the door. I went down to the front desk, and told them that I was not happy with the room, specially the bathroom, she told me only the ocean front rooms were updated. That's not on their website.
I went back upstairs, and I wasn't ok with this, so I called, and they told they'll switch us rooms, I agreed. The second room was pretty much the same, the front door had a gap of like 3 inches on top where you could stick your hand in there!.
I packed and left. The front door guy was really nice and understood, like he knew. There were 3 other people complaining at the same time I was there. They are supposed to refund my money to expedia,
I know not book this hotel at all. It's ashamed, the amenities are great, the pool is nice, the lobby is nice, the front deck on the boardwalk is nice, but the rooms! omg.

Family_with_children

8/10

Excellent

13 Jul 2026

Melinda

I travel all over because my daughter dances competitively and I must say, I really enjoyed studying at this hotel. The staff at the hotel were so nice and friendly, love how they have music/bar attached to the hotel, it’s right on the boardwalk which is so convenient and the beach is literally right there, the pool/hot tub was nice and clean. Thank you for making me and my daughters stay such a fun time! The only negative thing I did notice was that rooms were a little small. I will definitely be staying again!

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Chnoor

Very near to the beach and staff was friendly but the room was small.

Family_with_children

6/10

Pleasant

12 Jul 2026

Tjunda

Shower curtains need to be replaced, very small rooms

Partner

2/10

Poor

12 Jul 2026

MICHELLE

The rooms were dirty. The outlet didn't work where the fridge was plugged in. The jetted bathtub didn't work.

Family

2/10

Poor

12 Jul 2026

Edward

The property was not what it’s supposed to be small

2/10

Poor

12 Jul 2026

Monica

The room was dirty, door wouldn’t lock, bad odor definitely wasn’t secure

Friends

6/10

Pleasant

11 Jul 2026

James

Great location right on the boardwalk BUT the hotel rooms are very very dated, really needs an upgrade, also the hallways, floors, elevators are all of need of upgrading or cleaning. The staff, pool and restaurants at the location are great, but unfortunately when I plan another trip to Ocean City I will not be staying here.

Partner

4/10

Poor

11 Jul 2026

Isabelle

Très bien situé, mais les clients le samedi soir crient dans le corridor font le party ils ne savent pas vivre

Partner

6/10

Pleasant

10 Jul 2026

tracy

The rooms were clean, although a bit dated. The staff was amazing—friendly, welcoming, and always helpful. The location couldn’t have been better! It’s right on the boardwalk with direct access to the ocean, making it the perfect spot to enjoy everything the area has to offer.

Partner

6/10

Pleasant

10 Jul 2026

Cassandra

A legend of a hotel, I stayed here as a kid and just stayed there again as an adult with two kids. The rooms are very outdated and are in need of major repairs. The staff was amazing and so very kind.

Family_with_children

2/10

Poor

09 Jul 2026

Elaine

This hotel pictures are disguising. It is shabby, dirty, and super small. Besides the location being convenient, stay away!!!

Family_with_children

8/10

Excellent

09 Jul 2026

Sherry

Great location on the boardwalk. The pool area was fun with 3 hot tubs, a bar, and an icecream booth.

Partner

10/10

Exceptional

08 Jul 2026

Nicarliz

The air conditioning stopped working, and the room air felt musty. The beach view, walk out to beach, live music, amenities nearby and friendly staff beats the negative.

Family_with_children

8/10

Excellent

08 Jul 2026

Sara

Loved the deck with rocking chairs. Pool and hot tubs were not crowded.

Family

10/10

Exceptional

07 Jul 2026

Ashley

On the beach and boardwalk

Family_with_children

10/10

Exceptional

07 Jul 2026

Michelle

Great staff, great location on the beach, very clean and great hot tub and pool

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Danelis

The hotel itself was below average. The rooms were extremely small, with barely enough space to move around comfortably very old and dirty looking carpet and bathroom. The walls were also very thin, so you could easily hear conversations from neighboring rooms, making it difficult to get a good night’s sleep. However, the location was excellent—it was right on the boardwalk, which made it very convenient and enjoyable. If you want to get some sleep, this is not the place but if you wanna be right on the boardwalk for the price, not too bad.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Amanda

Only complaint I have is rooms are small but the property was beautiful & staff was great!

Family_with_children

6/10

Pleasant

06 Jul 2026

cagney

Friendly staff, but the hotel itself needs a makeover.

6/10

Pleasant

05 Jul 2026

Sachin

There was no soap/shampoo in the room, sheets were dirty. Pretty outdated room and very small.
only good. thing is that its right on the board walk and very near to all the main attractions

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Vaid

Rooms are tiny. If you need a bed and not much more then you’re good… because there’s not much else. Pool was nice however no supervision. Can’t control people who are inconsiderate of others. Parking was brutal. There’s a lot a block away. It’s fine if you never need to touch your car for the stay. Location is prime tho. Right at the front of the boardwalk. I’d come back for the location but nothing else.

Family_with_children

10/10

Exceptional

05 Jul 2026

Violet

Very nice to stay I love the hotel

10/10

Exceptional

05 Jul 2026

Stephanie

Nice friendly staff and clean

Family_with_children

10/10

Exceptional

05 Jul 2026

Khushdeep

Everything perfect like friendly staff , cleaned room and beach view

Partner

2/10

Poor

04 Jul 2026

Ari

The staff was amazing but this place is really ran down it looks like a place were you’ll go home with something you’ve never intended to. My first room the gave me the walls were falling apart the hallway walls are so dirty the carpet smells like mildew.

Partner

2/10

Poor

04 Jul 2026

Rona

This property was a nightmare. Pictures online are photo shopped. The rooms were tiny, old and not clean. Asked for new sheets and was told we have to wait until the morning when house keeping comes on. Also, asked for an iron and was told I have to wait to the other guest return them back to the front desk. They had dehumidifiers throughout the halls because of the moisture in the halls. A cleaning staff was allowed to bring her 3month old baby to work while she cleaned rooms. Baby cried left and right. The walls were so thin and the wood doors to the rooms were all unleveled so it left a crack up top with the hall light shining through. Don’t even get me started on the parking. We had to park 2 blocks from the hotel since they allowed beach goers and everyone else use the lot that was on the grounds of the hotel. If you’re planning on staying here, cancel immediately and run far away from this place.

Family

6/10

Pleasant

03 Jul 2026

Jose

great location for a weekend getaway but the hotel was very outdated, beds are small no microwave, coffee maker, tv was also having issues.

Partner

10/10

Exceptional

03 Jul 2026

Shawn

The pool area was phenomenal. The parking was a little tight, but overall an amazing stay.

Partner

10/10

Exceptional

02 Jul 2026

Brittany

This has been one of my favorite hotels to stay at! The staff was helpful and accommodating, rooms were clean and didn’t smell misty. Bathrooms smelled very clean when we arrived. The lobby, hallways, patio and pool area were well kept. The only downfalls were super small parking spaces. The AC’s are economic units which means they auto turn off which was annoying when sleeping. Lastly, the live bands were a BUST all 4 days we were there. It was actually one of the reasons we didn’t stay at the pool any longer. I preferred their radio of music choice playing. The band/guitarist/singer was a bore.

Friends

10/10

Exceptional

02 Jul 2026

Britney

Great stay., great staff.! Clean

Family_with_children

2/10

Poor

02 Jul 2026

Joshua

The room was awful, dirty tub, small bed, no microwave, no iron…. The tub was dirty upon arrival the carpet in the hallway was filthy would never book a stay here ever again

Partner

6/10

Pleasant

02 Jul 2026

Jesus

Make sure you pick a good room with a view, not just a wall out the window and not all rooms have microwaves and iron and no hand soap and no pool towels when you really need one and the parking is not good at all.

Partner

10/10

Exceptional

01 Jul 2026

Walter

Excelente

Friends

4/10

Poor

01 Jul 2026

Matthew

The staff didn’t know what they were doing. The rooms were so small and also the very narrow hallways which made it very difficult to navigate through especially when you are carrying luggage and trying to get through and we never got any towels and had to use to body soap through a little plastic cup. There was also a leak from our ceiling bathroom which was also very bothersome.

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

Sarah

Beach walk was right there! Great boardwalk environment

Family_with_children

6/10

Pleasant

30 Jun 2026

Ankitkumar

They did not give use shampoo and it smelled like dead fish, I know it was on the beach but it smelled like dead fish and socks. over all it was kinda small but the staff was 10/10, and the pool was nice, warm and clean. It was fine for 3 days but I feel more then 3 days would be a bit to much but over all it was a nice stay.

Family_with_children

6/10

Pleasant

30 Jun 2026

Sharyl

Location was excellent! Pool with bar and live entertainment wonderful. Rooms however; old and run down. Mattresses haven’t been replaced in 20 years. Old carpet and common areas very unkept. Sadly; exterior well kept so it appears to be upscale. Staff wonderful but rooms need to be updated badly.

Friends

8/10

Excellent

29 Jun 2026

Carleen

Great spot on the boardwalk with many wonderful food options for lunch and dinner right on hotel property! Only downside was no breakfast, small rooms, older property and could easily hear hallway and floors above.

Partner

6/10

Pleasant

29 Jun 2026

Edwin

Ight

4/10

Poor

29 Jun 2026

Aaron

Definitely was are first time there but the pics were way better than in person.Didnt realize we had to park and walk all the way to hotel room wasn’t the cleanest either

Family_with_children

8/10

Excellent

29 Jun 2026

kimberly

The beach view was excellent and the rockers on the front porch were a very nice touch. The location of the hotel's restaurants were perfect. The pool area was clean. I did not get into the jacuzzi or the pool. It could use a bit more shocking and evidence of appropriate water maintenance.

Self

10/10

Exceptional

29 Jun 2026

Susan

We had great service

Friends

8/10

Excellent

28 Jun 2026

Laurie

Great location..very friendly staff.

Friends

10/10

Exceptional

28 Jun 2026

Rachael

Very friendly staff.

Friends_and_family Friends

6/10

Pleasant

27 Jun 2026

Kenneth

The room was very typical of a low budget hotel/motel. Poor water pressure, dirty floors, dirty shower, etc.. But you can’t beat the location, the pool bar, and the restaurant underneath.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Taylor

I would stay here again. The room was small but wasn’t too bad.

Friends

10/10

Exceptional

26 Jun 2026

Craig

Helpful staff

Self

6/10

Pleasant

26 Jun 2026

Eleanor

Loved the pool , rooms not so much. Very small and noisy, needs an update, old.

Partner

10/10

Exceptional

26 Jun 2026

Erika

Great location. Rooms were dated but at the price point, expected. Staff was super friendly and helpful. Cute pool/bar area with live music daily. Food at the pool bar was great as well. Would definitely stay again.

Family

8/10

Excellent

25 Jun 2026

Nancy

Basic convenient beach hotel. Friendly reception check-in staff. Loved the outside seating of rocking chairs. Clean lobby but hallways of rooms needed vacuumed. Furniture in room needs upgraded and overall room needs fresh painting. Bed mattress definitely needs replacement(448). Room was never serviced and I asked housekeeping 2 separate days for fresh towels that were not received. Nice outside bar at the pool.

Self

6/10

Pleasant

25 Jun 2026

Latasha

The staff was really nice and helpful. The rooms were okay, but there was hair on the towels in the bathroom and candy on the floor, the tub was still dirty, and the mircowave was dirty in the inside from the pervious person that stayed in the room. I had my own cleaning supplies and cleaned up to feel comfortable. I do think it's to expensive not to be clean. Great location and the pool was nice, but you had to walk pass ten different people smoking just to get to the pool. I am not a smoker and dont like my kids having to inhale all that second hand smoke just walking pass to get to the pool.

Family_with_children

6/10

Pleasant

25 Jun 2026

Pamela

Rooms were terrible, water was leaking room the ceiling
Onto are beds, the door to one of are rooms didn't fit the frame.

Family

10/10

Exceptional

23 Jun 2026

karen

Room was clean, pool was beautiful and location was perfect!

Friends_and_family Friends

2/10

Poor

23 Jun 2026

Michelle

I stayed at the Plim Plaza Hotel for a vacation in Ocean City, and while the location was great, almost everything else about this hotel was disappointing.

First, the room was extremely small — so small there wasn’t even a chair or table to sit and eat at. Since the weather during our trip was horrible, we ended up stuck inside more than expected, which made the tiny room feel even worse. The room had two full-size beds instead of a king, so as a couple we either had to sleep side by side in a cramped bed or separately.

The carpet throughout the hotel was filthy and uneven. I refused to walk barefoot the entire trip because it felt dirty everywhere. The hallway floors literally felt unstable, like you could fall through at any moment. It honestly felt unsafe.
Our toilet ran nonstop the entire vacation, the bathtub was cracked, and every shower sounded like “three cows fighting in the bathroom.” The fridge also did not work, which ruined a $50 steak I had saved from my birthday dinner.
I asked for an upgrade immediately after seeing the room and was told all rooms were the same. That was clearly not true because I saw several rooms during my stay that were MUCH larger and had significantly more space.
The hot tub was also disgusting — the water was literally a greenish-brown “poop color,” yet people were still getting in it.
The ONLY truly great thing about this hotel was the staff. Every staff member we encountered was friendly, helpful, and professional.

Partner

10/10

Exceptional

23 Jun 2026

James

Cute little summer hotel

Friends_and_family Friends

2/10

Poor

23 Jun 2026

Geralisa

I checked in this hotel open the door to the room. There was a suffocating smell of mildew and cigarettes. I immediately checked out because of my health concerns.

The manager canceled my reservation and gave me a receipt of some sort, but because I could not remember his name, Expedia would not refund me after the manager told me that they would.

According to the manager, they were not getting paid for the night, but according to Expedia, there was no cancellation honestly ridiculous. I was not going to leave my experience on the reviews since I felt like originally they handled it so well, but here we are two months later with no refund

Friends

10/10

Exceptional

22 Jun 2026

Sugeiry

Excellent service ⭐️⭐️⭐️⭐️⭐️

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Jessica

We had a great time!

4/10

Poor

22 Jun 2026

Lenora

The check in staff was amazing. I don't understand why this is categorized as a hotel. It's more on the level of a motel. It definitely wasn't worth the price that was paid. I honestly wanted to check out as soon as I saw the inside of the hotel and the room. The entire place is outdated and appears unkept. I definitely would not recommend. Expedia, you failed on this one for sure! At least a partial refund should be honored since your recommendation, photos and reviews were very misleading.

Partner

8/10

Excellent

22 Jun 2026

Michael

👍

Family_with_children