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Mainstay Suites Ocean City West

Ocean City - MD · United States

12718 Ocean GatewayView location

8.8/10Excellent373 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mainstay Suites Ocean City West

Stay a while at our long term hotel in Ocean City, MD. Find the new MainStay Suites® Ocean City West extended stay hotel right off Highway 50 - Ocean Gateway, just five minutes from downtown Ocean City, and the Ocean City Boardwalk.

Enjoy free WiFi throughout the hotel and a free hot breakfast to start your day. Take advantage of room amenities inspired by the relaxation of home, like a fully-equipped kitchen with a cooktop, microwave, refrigerator, and dishwasher.

All-suite rooms feature flat-screen TVs with premium channels, a work desk, sleeper sofa and more. Traveling with a furry companion? Ask about our pet-friendly accommodations!Pets Allowed. Pet Charge 35. 00 USD Per Pet, Per Night. Pet limit 2 Pet Per Room. Max 100 Pounds.

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With a stay at Mainstay Suites Ocean City West in Ocean City (West Ocean City), you'll be within a 5-minute drive of Ocean City Boardwalk and Inlet Park. This hotel is 1.5 mi (2.5 km) from Ocean City Beach and 3.6 mi (5.7 km) from Jolly Roger Amusement Park.

Make yourself at home in one of the 26 guestrooms, featuring kitchens with refrigerators and stovetops. 50-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks.

Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 45 Pet max weight (per pet) in lb is 100 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Optional fees
    • Pet fee: USD 35 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Tanger Outlet Center 0.3 km / 0.2 mi
Baja Amusements 0.8 km / 0.5 mi
Isle of Wight Bay 0.8 km / 0.5 mi
Grand Prix Amusements 1.2 km / 0.7 mi
Ocean City Harbor 2.2 km / 1.4 mi
Fun City Arcade 2.4 km / 1.5 mi
Ocean Bowl Skate Park 2.5 km / 1.6 mi
Ocean City Boardwalk 2.6 km / 1.6 mi
Ripley's Believe It or Not! 2.7 km / 1.7 mi
Oceanic Fishing Pier 2.7 km / 1.7 mi
Jolly Roger at the Pier 2.8 km / 1.7 mi
Sunset Park 2.8 km / 1.7 mi
Trimper's Rides 2.9 km / 1.8 mi
Ocean City Life-Saving Station Museum 3.1 km / 1.9 mi
Ocean City Inlet 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2004
  • Total number of rooms: 85
  • Number of floors (main building): 2
  • hotel
  • JCB
  • MasterCard
  • Visa
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 6 more facilities & services
  • GymExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Game roomExtra charge
  • Hot breakfast
  • PicnicExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Mainstay Suites Ocean City West

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Ironing set
    • Kitchen
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Mainstay Suites Ocean City West

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 30 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable2 photos

    Mainstay Suites Ocean City West

    SUITE Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible
    • Kitchen
    • Hairdryer
    • Bathroom: 1
    • Desk

    Facilities with extra charge

    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Mainstay Suites Ocean City West

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Mainstay Suites Ocean City West

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable6 photos

    Mainstay Suites Ocean City West

    SUITE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • Ironing set
    • Kitchen
    • Hairdryer
    • Dishwasher

    Facilities with extra charge

    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mainstay Suites Ocean City West

8.8
Excellent
373 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
30 Jul 2026
Vanessa
This property has a lot of wear and tear. The sheets and towels are old but clean the walls are scuffed in need of a new paint job. But the floors are clean , carpet is worn. The staff is very helpful but the kitchen lady is very rude. Would not let anyone make their own waffle. But still not cleaning the rest of the area. She should be spending her time cleaning the area in stead of trying to cook everyone’s waffle
8/10
Excellent
29 Jul 2026
Kaylen
Room was clean, staff was nice, pool was nice. Breakfast was okay.
6/10
Pleasant
28 Jul 2026
Douglas
the breakfast is good just know it is not close to the beach it’s a bout 10 minutes so that’s pretty bad
2/10
Poor
23 Jul 2026
Zakiyyah
I saw a roach on the wall
8/10
Excellent
23 Jul 2026
Kristen
Stay wasn't terrible for the cost, and staff was very friendly. Rooms could have been cleaned and stocked better and we did have to go eat off of property for breakfast as they did not have many options that were stocked.
6/10
Pleasant
22 Jul 2026
Stephen
The hotel it's self was great, but the breakfast was not up to to par. The selections was not appeasing. Watery powdered eggs do not taste very well and the varieties stayed the same.
10/10
Exceptional
17 Jul 2026
Insaf
I just come back,love it.it’s clean ,the room has everything you need to be honest.i recommend this hotel.
Family_with_children
2/10
Poor
04 Jul 2026
Nick
This hotel is a facade. It looked nice and new but then the TV didn’t work, the internet didn’t work, the stove top in the efficiency didn’t work, the hot water in the kitchen didn’t work, the dish washer leaked all over the floor, the free breakfast was missing the first morning except a long line of 25 people getting waffles and the second morning slim pickings with an even longer line for waffles from people making six waffles each and taking literally 25 sausages on one plate. All that and most of the staff was rude af.
Family_with_children
10/10
Exceptional
03 Jul 2026
Portia
The property was very clean and the staff were super helpful plus cheery. Our family loved our stay especially the pool and playground in the back. Also, all the shopping outlets across the street and food places made it extremely convenient. We will definitely stay there again, but only in the mainstays side due to the kitchen in our room. We needed the kitchen since we had 3 kids including a 6 month baby.
Family_with_children
4/10
Poor
29 Jun 2026
Michele
Bathroom’s door won’t close, the dishwasher had mold and dirty water. Breakfast was terrible, and the noises of children running, and jumping were so annoying!
Friends_and_family Family
8/10
Excellent
29 Jun 2026
Jared
Clean room. Nice staff. Breakfast was kind of gross, but it is what it is.
Family_with_children
10/10
Exceptional
27 Jun 2026
Michael
Second year here. Being one of the cheapest hotels in OC (or atleast when I booked) it is great for the price. We had a very clean room with a good variety of breakfast items. There was a pool, arcade, gym, and computer. Kind staff
6/10
Pleasant
26 Jun 2026
Letonia
The shower had hair in it and had to be cleaned by me before we used it. The staff was helpful when I asked any questions, the room was spacious, I loved the kitchenette and my grandkids seemed to enjoy the pool.
Family_with_children
10/10
Exceptional
20 Jun 2026
Devon
Very nice and clean , had to get used to the shower but we definitely had a great time. loved the pool as well
Partner
10/10
Exceptional
17 Jun 2026
Gladis
Was a little off put from older reviewers of bed bugs, but for me my stay was nice and clean no bugs or anything the pool was great i loved it a lot was very spacious this is a very nice and affordable place to stay at it close to everything with a shopping outlet and the beach is only 7 minutes away definitely would come again.
Family_with_children
8/10
Excellent
16 Jun 2026
Barbara
The breakfast was ok. The woman that worked the breakfast room was rude. She was leaning over a cart on her cell phone. The volume of her cell was louder than the tv and the tv was closer.
Partner
8/10
Excellent
15 Jun 2026
natalie
Breakfast is not great so maybe plan on bringing your own or getting it elsewhere. The staff are pleasant and helpful. The Mainstay Suites are fairly new and have nice features. The cleaning staff needs to be more thorough.
Partner
8/10
Excellent
15 Jun 2026
Kathleen
Booked a king bed and was placed in a room with two queens. Not a big deal until we noticed the cockroach on the wall. Relocated to a king room just a few doors down without question. This hotel isn't the cheapest in the area but its pretty close. Only chose it due to the proximity to Sunset Marina and the fact we were only sleeping and showering there. Spend a few extra dollars and stay somewhere nicer.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Deb
Kitchen needed a good cleaning.
Pet
8/10
Excellent
06 Jun 2026
Raine
Clean room, breakfast was okay, location was close to lots of food places.
Family_with_children
10/10
Exceptional
31 May 2026
Ronda
We were there for OC Jeep Week. So we mostly were there to sleep and shower. Lol

Very clean, very comfortable, everything was beautiful including the grounds. Kids loved the pool.

We never got to have breakfast because we were out the door around 630 each morning and it wasnt ready yet but we've been to Mainstays before and loved the breakfasts.

We would stay again without question.
Family_with_children
10/10
Exceptional
31 May 2026
Lizanne
Very happy with accommodation especially with my dogs
Pet
10/10
Exceptional
31 May 2026
Hyeok
Whats not to love?!
Family_with_children
10/10
Exceptional
28 May 2026
Emerson Jean
Great place to stay
Family_with_children
4/10
Poor
27 May 2026
Staceyann
We stayed at this hotel over the Memorial Day weekend. Check-in was straightforward, but the room had an electric stove that was difficult to use, and the microwave had chipped in and out. The maintenance guy brought in a used microwave, but it didn’t work either because the door was broken. The room also only had one means of egress which was odd because it had a kitchen with no ventilation. It felt like a death trap.

At one point we needed four towels, but they only gave us three, and if we wanted more, we had to go to the front desk. Meanwhile we booked for 4 ppl.

The biggest disappointment was the breakfast. The employee was strict and constantly scolded the customers, telling them that breakfast ends at 9:30 AM and no later. She would even block people from entering the room after that time.

They also gave us a joined room where the neighbors were so loud I had to call the front desk. I don’t think giving two separate families a joined room was the best option. When asked to change the room they said they were full.

Outside of this the beds were okay, and the TV entertainment was good.
Family_with_children
10/10
Exceptional
15 May 2026
Aalekh
Breakfast was nice
Family_with_children
10/10
Exceptional
10 May 2026
ROBERT
What a pleasant surprise this place was! Everything about this hotel was great! It was clean, room was clean, large and well appointed! Great location too.
Friends_and_family Family
6/10
Pleasant
08 May 2026
Sara
Ok for the price. We asked for extra sheets for the sofa bed and they came yellow. Staff was very friendly but beds weren’t that comfy, especially not the sofa bed. You can feel every spring and the sheets were very rough. Didn’t feel like the space was that clean either.
Family
10/10
Exceptional
03 May 2026
Jennifer
First time staying. A nice quick weekend getaway. Room was very spacious and clean. Had everything one would possibly need. Definitely will be coming back.
Partner
10/10
Exceptional
28 Apr 2026
Nathan
Nice clean hotel for the price. Would definitely stay again
Friends_and_family Family
8/10
Excellent
24 Apr 2026
Richard
The room was clean and spacious .The location was convenient .The Breakfast was disappointing .The room rate was good .The staff checked us in and out quickly .
Friends_and_family Family
2/10
Poor
14 Apr 2026
Nakita
The room were not that clean and we found bugs not. BEd bugs but stil
Partner
6/10
Pleasant
11 Apr 2026
Rosalie
The good: The room was clean, and the room finishes fairly recently updated. The staff was very nice as well. The rooms were also fairly spacious.

The not so good: the mattresses were rock hard and the pillows were lumpy. The bathroom faucet was installed too far back so you have to put the water on full blast or else it gets all over the back of the sink. The door between three adjoining rooms had no soundproofing so you can hear every word of a relatively quiet conversation next door.

The breakfast was pretty terrible - low quality products made from powders and reconstituted. My kids, who normally eat anything, basically took only one bite of each of the items and spit it out.

For some reason this hotel had great reviews especially for families. And I'm not sure why.
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Kerrick
Yes
10/10
Exceptional
09 Mar 2026
Deborah
Friendly staff, clean comfy room, pet friendly!!
Friends_and_family Family
8/10
Excellent
01 Mar 2026
Suki
Beds are comfortable and built in kitchen was useful. But the fan was too loud at night and staff were not friendly.
Friends
10/10
Exceptional
25 Feb 2026
Ethan
The room was very spacious.
Partner
6/10
Pleasant
22 Feb 2026
Kristin
Room was decent size and clean. Staff was kind of rude and didn’t show any care for being there. Hallways smelled like marijuana and breakfast was sub par. Laundry facility was pretty ok. Arcade was small.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Marcia
The room was clean and the staff especially housekeeping was polite, kind, consderate...AWESOME!!
10/10
Exceptional
11 Feb 2026
Deborah E.
The room was spotless and the staff was very friendly. This efficiency room worked out perfectly for my family.
Leisure Family
6/10
Pleasant
08 Feb 2026
Jennifer
Staff was nice. Room was very dated and had a very strange smell. The TV was barely attached to the wall - didn’t dare try to move it for fear of it falling off. Wishing I would have picked the Comfort Suites - those rooms were so much nicer (this location has both Comfort and Mainstay). The Mainstay rooms - eh - wouldn’t stay again. Location is decent - close to everything. Breakfast was ok - except for the coffee - absolutely awful. Drove over to Dunkin the second day. Overall, I’d probably pick somewhere else the next time I’m in OCMD.
Leisure Family
10/10
Exceptional
06 Feb 2026
Ana
Room was very nice, clean and well equipped for a comfortable stay.
10/10
Exceptional
02 Feb 2026
Ken
Room was clean and spacious. Very quiet location. All employees were very nice and professional. Parking was easy. Overall, great stay.
Self
10/10
Exceptional
27 Jan 2026
robert
Room was clean and beds comfortable. Everything looked recently updated. Nice stay for a couple days fishing no issues.
Friends_and_family Friends
10/10
Exceptional
11 Jan 2026
Dominic
Yes excellent
Leisure Partner
10/10
Exceptional
28 Dec 2025
Harold
Very clean room - staff was friendly
Leisure Self
10/10
Exceptional
26 Dec 2025
Shai
Great
8/10
Excellent
22 Dec 2025
Sam
Good location and generally nice. One room has a dirty microwave and kitchen when we checked in that the housekeeping staff had clearly ignored.
Leisure Family
10/10
Exceptional
30 Nov 2025
RONALDO
The room was very clean and exactly as described. There were not many options for breakfast, so I didn't take it. I would recommend it and stay again.
Leisure Family
10/10
Exceptional
18 Nov 2025
Sean
.
10/10
Exceptional
12 Nov 2025
Deb
Nice staff all around! Very accommodating!
Business_and_leisure
10/10
Exceptional
29 Oct 2025
mary anne
excellent room, clean, comfortable, amazing bed, staff was wonderful the only downside was it was that it was not explained that it is part of the comfort inn suites building so it was a little difficult to find in the dark on the first arriving night
10/10
Exceptional
27 Oct 2025
Jeneen
Clean and spacious room! Friendly staff ready to assist! Good decor. Comfortable bed!
Business Family
8/10
Excellent
23 Oct 2025
Lois
I have only good things to say about this stay. Finally, a hotel I would actually recommend to folks. The breakfast had a great variety, the bed was comfortable, the sleep quiet, and the kitchen, included full sized fridge, two-burner stove, plates, pots and cutlery was on point. However, one thing I had to report: There was no water issuing from the kitchen sink. Either it was turned off somehow, or there was a plumbing problem. We used the bathroom sink, directly across from the kitchen so it was no problem. Next time I'm travelling to the area, I hope to stay there. (Smiley face).
Leisure Partner
8/10
Excellent
16 Oct 2025
Kelly
Quiet and comfortable place to stay. Was just passing through for one night.
Leisure Pet
10/10
Exceptional
13 Oct 2025
Marcos
Great property. Clean rooms, comfortable, a lot of dining and shopping options as it's across the street from the Outlets. Pet friendly is also a plus. We would stay here again.
Leisure Pet
10/10
Exceptional
13 Oct 2025
JESSICA
Staff was very friendly and accommodating! Location was convenient
10/10
Exceptional
11 Oct 2025
Ronda
The staff was very friendly and our room was clean. Great location. We had a very nice stay and will return.
Partner
10/10
Exceptional
10 Oct 2025
Kristin
Stayed here for the Oceans Calling festival. Nice room and lobby. Pool looked great though we didn’t use it. Parking lot was full on our second night and I had no idea what to do or where to park (thankfully someone left after I drove around for 10 minutes). Housekeeping staff were lovely and thorough. When we checked in, the man at the desk was maybe the rudest hotel employee I’ve ever dealt with but my friend and I just had a laugh about it afterwords and didn’t let it bother us. This place is about an half mile from the park and ride where a bus will take you over the bridge to the beach. So also a good location. Overall it was a good stay and I’ll return.
Friends_and_family Friends
10/10
Exceptional
03 Oct 2025
Sherry
Staff & rooms were very clean & very roomy
Leisure Family
10/10
Exceptional
29 Sep 2025
Cindy
Clean room, safe surroundings, close to everything
Leisure
8/10
Excellent
29 Sep 2025
Adrienne
First time stay. My son and I were in town for business. This provided everything we needed for a two night stay. The only concern I have was, I requested our room be cleaned and when we returned back to our room, the trash and towels were taken care of, but the bathroom and bedsheets were not cleaned. In future, please clean rooms as requested.
Business
10/10
Exceptional
28 Sep 2025
Niki
Would highly recommend and stay there again
Leisure Family
10/10
Exceptional
27 Sep 2025
Loreal
Clean, shopping outlets across the street, friendly staff, spacious rooms
Leisure Family
10/10
Exceptional
26 Sep 2025
Mr and mrs arthur
Staff very friendly and pool was great
Leisure Partner
8/10
Excellent
30 Aug 2025
David
Close to where I needed to be
Leisure Family
10/10
Exceptional
30 Aug 2025
Valery
The rooms are like new, very clean and updated! The breakfast is great! Location is very convenient, located next many stores and restaurants and 5
minute drive to the boardwalk.
Leisure Family_with_children
10/10
Exceptional
28 Aug 2025
Sandra

Excellent

Room was clean good service workers are very friendly and polite pool was clean kitchen was nice with full big fridge and nice stove everything a kitchen needs they had it all.
Friends_and_family Family
8/10
Excellent
25 Aug 2025
Traci

Last Summer Beach Getaway 2025

We had a great time for our stay and the value for what we paid matched accommodations.

There were a few minor details that could be improved upon, and there was also a highlight of our stay.

Regarding the areas of improvement - the age of a piece of the gym equipment, mainly the treadmill could use an upgrade. The door to our bathroom was challenging sliding door that wasn’t the best set up for privacy. Also, the nozzle on the sink was a little short, so water would get on the countertop if you didn’t turn it all the way up. The inconveniences were definitely minor and did not impact our staying at adversely overall.

Breakfast in general was better than anticipated and led to the highlight of the trip. Miss Teresa, who assisted me this past Saturday morning was a blessing. I had overslept and made it down right as breakfast was ending, but she assisted me by allowing me to get breakfast and even to make waffles for my three children and I after already having shut down the machines. This was a courtesy I so appreciated because she turned it back on and let me get what I needed for breakfast saving us money and time not having to go out and buy breakfast. I sincerely appreciate her kindness.
Friends_and_family Family
8/10
Excellent
23 Aug 2025
Shawna
Overall, I would recommend this hotel for an extended stay. However, if more than two people are staying in the room, you will need to contact the front desk for additional towels, silverware, plates, cups, etc. There was no bedding for our pull-out couch/bed, and again had to request it. The phone in our room would not connect to the front desk, so we had to walk down to the desk to request anything. The staff was not knowledgeable about Ocean City parking, which was disappointing. The pool was smaller than we thought but that's because the photo on the website is very deceiving but it wasn't a big deal...still a nice place to swim and relax. Plenty of tables and lounge chairs and furniture. Since it was raining most of the time, the location to the outlets and dining options was a plus! Bed and pillows were very comfortable. However, the TV offered Netflix but we were unable to connect to it and was told it was part of the update and our room had not been updated yet. Very disappointing since we spent alot of time in the room.
Leisure Family
4/10
Poor
21 Aug 2025
Vickie
Shower pressure was very low. Luke warm shower water. If someone else is showering immediately after water is cold. Breakfast dont taste good. Eggs were mush and sausage patty was like rubber. And Its the exact same thing daily. The Woman bringing out the food, yells a lot, and outloud directed at those eating breakfast. Staff came only once to see if we wanted house keeping. People a few doors down were super loud and having a party.
8/10
Excellent
20 Aug 2025
Micheline
I like the convenience of having a small kitchen and the room is big. Breakfast is also convenient.
Leisure Family_with_children
6/10
Pleasant
19 Aug 2025
Kyle
Room was fine besides the pillows and the staff was friendly. Not really the hotels fault but the entire hallway and outside the hotel smelled like weed. Pool opens too late to enjoy it before checkout and it closed early the day before due to rain.
10/10
Exceptional
17 Aug 2025
Taylor
I usually stay on the boardwalk in ocean city, so this was my first time staying at this hotel, and it was great. Convenient location, and very large and clean rooms. Will definitely book again here next time I am there!
10/10
Exceptional
15 Aug 2025
Jelisa
BEST IVE EVER BEEN TOO IN OC! Amazing service! And everything else
Partner
8/10
Excellent
14 Aug 2025
Amanda
Our hotel suite was incredibly comfortable, making it hard to tear ourselves away. It featured a well-equipped small kitchen, complete with utensils, a can opener, pots, pans, and everything we could possibly need. The breakfast exceeded our expectations, adding to the overall delightful
experience. We truly enjoyed our stay and can’t wait to return!
Friends_and_family Family
10/10
Exceptional
14 Aug 2025
Yetonda
Worth every penny - we enjoyed the vacay. My only suggestion would be to add additional options to the breakfast menu.
8/10
Excellent
13 Aug 2025
Christine
This hotel is a shared property with Comfort Inn. Mainstay Suites is new and Comfort was recently remodeled. The only area needing attention was the pool. While clean, the edge was worn and the splash zone was not functioning. Breakfast was chaos.
Leisure Partner
8/10
Excellent
13 Aug 2025
John
The shower was never cleaned before we got there.
Leisure Family_with_children
8/10
Excellent
13 Aug 2025
Jeannette
Room efficiency was clean & spacious & I felt safe. Very quiet at night. Pet friendly! Bed was stiff. I woke up with a backache. Air conditioner worked beautifully. Stove did not work. Windows don’t open.
Self
6/10
Pleasant
10 Aug 2025
Leola
I selected this property for the option of pay at property which was misleading. They do not mention that they take out the first night before you check in. The bathroom door was very hard to open and close we had to pull the room door close until you heard the click if not someone could walk right inside. Also, the cleaning was not up to par. I booked two rooms and while we were at the beach they only cleaned one, did not leave enough washcloths and did not provide toilet paper we had to ask for it. The WIFI did not work so the TV did not get any cable channels. I went to the front desk and they knew there was an issue but neglected to tell us when checking in they provided another option to use the WIFI but the cable still did not work. The food was ok could have been better. I don't believe I will stay here again.
Leisure Family
10/10
Exceptional
08 Aug 2025
Kendra
Everything was great!!!! My kids loved the pool and all the activities in the area!!! I will definitely be going back to stay at this hotel.
8/10
Excellent
07 Aug 2025
Suzanne
Reservation was for 4 - only had towels and linens for 2. No body wash with toiletries.
Leisure Family
10/10
Exceptional
04 Aug 2025
andine
Ok
Leisure Family_with_children
6/10
Pleasant
03 Aug 2025
James
Pool was fun, albeit shallow (~5 foot). The room was modern and neat, but the air conditioner leaked and the floor was soaked and smelled as such. Kinda gross. We stayed one night...
Friends_and_family Family
10/10
Exceptional
01 Aug 2025
Quatieh
The hotel is really close to the boardwalk, lots of restaurants to choose from & the staff were great. Especially the woman in charge of the dining. I wish I remembered her name, but she was a delight. There’s a play area where you can walk your dog if you brought one & where the kids can play. Overall, it was a great stay. I’d come back again!
Leisure Family
10/10
Exceptional
31 Jul 2025
Krystal
Love this property breakfast could be a lil more cooked. Parking isn’t bad. The pool was great. Only complaint is getting from this parking lot to over the 50bridge was a joke
Leisure Family_with_children
10/10
Exceptional
31 Jul 2025
Bruce

Great hotel

We had a great stay at this hotel. We will be booking it again for our next trip. The staff were super friendly and on top of things.
Friends_and_family Family
10/10
Exceptional
30 Jul 2025
Megan
The property was easy to locate and in a great location. The check-in and check out were super easy, and on the day of arrival my suite was ready and I was able to check in earlier than planned. The store at the front desk was great as well for a quick snack purchase without having to leave the building.
Leisure Family
10/10
Exceptional
29 Jul 2025
William

Excellent property

Decided to extend our Ocean City weekend by one day. Pick this hotel which is part of a Comfort Suites. Our room was massive with a full kitchen for a price less than the Comfort Suites.
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Alanny
Good place to stay
Leisure Partner
8/10
Excellent
26 Jul 2025
Diane M

Enjoyable stay

We had a great stay everything was nice and quiet everynight except Wed when the smoke detector went off at 3am for at least 6 times or more. When i tried calling the front test the phone was busy. The lady taking care of the breakfast area was great.
Partner
6/10
Pleasant
25 Jul 2025
Doug
Our stay was okay except the people in the room above us were constantly running,& thumping until midnight almost every night. Had to complain several times because we couldn't sleep.
The person who was supervising the breakfast area was beligerant to 2 if the guests raising her voice at them to flip the waffle iron the second it beeped.
We also went to the pool & it looked like it wasn't very clean. The water was a bit green and not very inviting, so we opted not to swim. I've never complained about any of my stays at Comfort Inns in the past, but this one was very disappointing.
Leisure Family
10/10
Exceptional
25 Jul 2025
LEROY
Clean, nice pool and work out room. Would go again.
Leisure Family
10/10
Exceptional
25 Jul 2025
Makinde
The property was perfect.
10/10
Exceptional
20 Jul 2025
Lynn
Beautiful hotel. Would stay again!
Family
10/10
Exceptional
14 Jul 2025
Lucia
Very clean. Quiet and you can walk to restaurants and etc. love how big the room was with high ceilings
Leisure Family
10/10
Exceptional
14 Jul 2025
Elizabeth
Pool was awesome, room was great, clean and had a full kitchen etc.
Leisure Friends
10/10
Exceptional
10 Jul 2025
Petros
Love the pool… perfect for my 3 year old
Leisure Family_with_children
8/10
Excellent
08 Jul 2025
Tamira
The property was good and clean, except the breakfast area. The breakfast area was not maintained and was messy. I couldn’t eat there.
Leisure Family_with_children

Location & surroundings

Mainstay Suites Ocean City West
12718 Ocean Gateway, Ocean City, United States

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Mainstay Suites Ocean City West

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