Embassy Suites By Hilton Seattle Tacoma Internatio

United States , Seattle - WA
Seattle Area, 15920 W Valley Hwy United States
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100 reviews shown

8/10

Excellent

08 Mar 2026

Jesus

The property was cleaned, but the elevators did not work correctly so they had one elevator working for eight floors and a lot of people so the weights were very very long. The pool was not working and they did not mention that until after we booked in and that was our main reason for staying there so we are very disappointed in the hot tub was out of order, and again this was not mentioned till after the fact

Family_with_children

6/10

Pleasant

08 Mar 2026

Shellyn

Property was good. Doing construction on certain floors so the water doesnt work well sometimes, pool is now closed because the heater is broke.

Room cleanliness was not the best. Found other peoples belonging in the room and the bathroom was dirty with left over hairs and a fee stains.

Breakfast and staff was good.

Family_with_children

10/10

Exceptional

07 Mar 2026

Tosha

Great for an early flight

10/10

Exceptional

07 Mar 2026

Jacquelyn

The room was nice and very clean. Breakfast was really good and had a good variety. The staff was okay and helpful when needed. Just a heads-up that the hotel is currently undergoing renovation, so you might notice some construction around the property.

10/10

Exceptional

06 Mar 2026

Ted

Clean room, comfortable bed

Family_with_children

10/10

Exceptional

05 Mar 2026

Michelle

Friendly, clean. Would come again

Family

8/10

Excellent

05 Mar 2026

Carroll

Yes it was

Partner

6/10

Pleasant

02 Mar 2026

Micaela

Room was clean, Sucks that they've had only one elevator out of 3 working for the past year and no plans to fix that so it's an issue when you go get breakfast or try to check out at the same time as other guests. Pool heater was broken and they said they did not know when that would be fixed. Bar staff in the morning must of been in a bad mood, I asked if they had a straw for my toddler, she replied yes so when I followed her back to the bar and waited then asked again she made a face and threw the straw on the counter.
I would consider asking if some issues are taken care of next time I plan to book there. Which now would be a last option.

Family_with_children

2/10

Poor

01 Mar 2026

Grisell

Very unfortunate that they don’t update amenities on the app. I came here especially for the pool and hot tub. I was told by front desk pool was not heated and hot tub not working since the renovations started. If this was updated I would’ve gone to another hotel.

Was looking to relax in the hot tub mainly

Family

6/10

Pleasant

01 Mar 2026

nora

Good but the elevator is an issue

8/10

Excellent

28 Feb 2026

Scott

Our room was all clean and in order

Friends_and_family Family

4/10

Poor

27 Feb 2026

Robert

Elevators weren’t working - hot tub is out of order and they’re updating rooms _ so power was out some of the day

4/10

Poor

27 Feb 2026

Jason

There is no shower gel in the hotel bathroom. The hot tub was down and the pool, which was something I was looking forward to and the there was only one working elevator I like this hotel and I go there allot I was very disappointed and wanted some type of compensation for thee lack of accommodations.

Family_with_children

6/10

Pleasant

27 Feb 2026

Diana

Embassy is remodeling and we prefer the original Embassy decor! We were in a corner suite on the 7th floor. This room had been remodeled but it had no carpet, no paintings on the wall, the window with the view had condensation so it had no view. We requested a different room even though it was considered a downgrade. Due to the remodeling, only one of the 3 elevators were operating. While going to our new room on the 3rd floor, the elevator stopped working. We were stuck in the elevator for 30 minutes. Thank God we were on the 3rd floor because we did not want to risk using the elevator again.
The parking fee is too high….$25.00 per night. (especially because at a different time we were there, our vehicle was broken into).
The staff, however, were Amazing! They apologized and compensated us. Their concern was sincere. We truly appreciated it.

Partner

10/10

Exceptional

23 Feb 2026

David B

Yes, the room was spotless, and the staff brought a stool for my wife to get into the bed. The only disappointment was breakfast only went till 9 o’clock and coming from a long plane ride, we overslept.

6/10

Pleasant

19 Feb 2026

Jose

Clean rooms and really good breakfast!

6/10

Pleasant

13 Feb 2026

Anastasia

Room very dark and outdated

Business Partner

4/10

Poor

09 Feb 2026

Hugo

The pool water was nasty green and moldy looking. Hot tub was not working. In the room, we had to let the hot water run for about 10 minutes in the bathtub before we got hot water for a shower.

Leisure Family

6/10

Pleasant

09 Feb 2026

Maryna

The bedding in the room had an unpleasant smell. I was very disappointed by the lack of a working swimming pool and jacuzzi, as this was the main criterion when choosing the hotel. There were no fresh vegetables at breakfast, which I consider an essential component of a healthy diet. The people at the reception were wonderful, and the people who prepared the omelets were also great.

Self

2/10

Poor

03 Feb 2026

Kam

Bad service and very dirty!!!
We ending up cleaning the bathroom our self!

4/10

Poor

26 Jan 2026

Nicole

Everything is great except the fact that the pool is ice cold.And that's the whole reason we came here . It's my son's birthday and he wanted to swim.And now he cannot swim

4/10

Poor

26 Jan 2026

Amy

We booked a room for a Friday night and were told we had been put into one of their brand newly refurbished rooms. Our room had a broken sofa bed, torn couch cushions

8/10

Excellent

19 Jan 2026

Kim

The room needs paint. The mirror was dirty and toilet is scratched. For the price I paid I expected better.

10/10

Exceptional

16 Jan 2026

Elijah

Very well. Slow elevator but is okay

10/10

Exceptional

09 Jan 2026

Jovonna D Daza

Great service quality accommodations

Business_and_leisure Family

10/10

Exceptional

08 Jan 2026

John

Very good hotel

10/10

Exceptional

05 Jan 2026

Lori

Great breakfast, friendly and efficient staff.

Leisure Family

10/10

Exceptional

04 Jan 2026

Taryn

Fun staff!

10/10

Exceptional

04 Jan 2026

Baryalai

Perfect hotel for families! Very clean, safe, and comfortable. The staff were kind and respectful, and the rooms were spacious and quiet. The location is convenient, and everything we needed was nearby. Our family felt very comfortable during the stay. Highly recommended for families and travelers.

Family

2/10

Poor

03 Jan 2026

Shirlee

2 bedroom premium was not available due to renovation but I was charged anyways. I was told to speak with ExpediA but too much time consuming, not spending my vacation with this inconvenience. Staff at the hotel was not apologetic.

Leisure Family

10/10

Exceptional

03 Jan 2026

Edward

Great place

10/10

Exceptional

02 Jan 2026

Jeffrey

Great room and excellent breakfast.

Leisure Partner

6/10

Pleasant

01 Jan 2026

Debra Kay

Not told that Pool and hot tub were not working, even though I'd called and asked the previous day. Water leaking around the bathroom, carpets wet and smell terrible.

Leisure Family

2/10

Poor

30 Dec 2025

Nathan

Hi,

I would like to start by saying, I love emabassy suites hotels and usually our family always has a great experience especially being hilton.

This location is greatly suffering as we had multiple issues.

One and the worst issue was the couch in the living room our infant was sat on and fell through.

We then lifted up the cushions to find a laminated sign that said it was broken and to not use, how can you give a room to someone with broken furniture?

We alterted house keeping and her only response was yes I know when we told her it was broken.

When we told the front desk, her response was that they didnt think we would use the couch. We never used the fold out simply sitting on it, it was so broken our baby fell inside of it.

Second issue, which we were never told before checking in, but only recieved a letter at the door the next day after check in, was that the water was to be shut off the next day at 11am with no time of turning back on listed.

They were passing out gallons of water to guests at front desk complaining.

One of the elevators didnt even close all the way and I could actually fit my adult hand through it, which is a crazy hazard for all the kids around.

We checked out a day earlier than we had reserved.

Not to mention the happy hour snacks were stale crackers and brussel sprouts

Once we requested early check out, they let us know they are starting renovations, just didnt make any sense why this is happening during the busy holiday season.

Business_and_leisure Family_with_children

6/10

Pleasant

29 Dec 2025

LaReina

Stay was great, beside the pool not being heated,it was freezing, it was great. Wish we would have been given ahea

10/10

Exceptional

28 Dec 2025

Imelda

Very good staff

10/10

Exceptional

28 Dec 2025

david

Nice large room with shuttle service to the airport. Really enjoy their happy hour and an excellent breakfast

Leisure Partner

4/10

Poor

24 Dec 2025

Yalisha

Key cards didn't work for the paid parking, had to get re-keyed twice and still ended up not working. Not a big deal, just mildly annoying.
Wi-fi didn't work even though we paid for it, had to go back to front desk again for a code. Again, just annoying.
The desk clerk was very nice, but waits were long with only one person working.
The swimming pool heater was broken so the pool was freezing cold, unusable.
We regrouped and decided to watch a Christmas movie together, but the TVs are not smart TVs, so we couldn't stream anything, and they offered family Christmas movies only as pay per view $24.99. Ridiculous.
We chose this hotel and usually stay there 2-4 times a year because its reliable, clean, and easy, with plenty of gathering space, a pool, and breakfast, but last night was disappointing.

10/10

Exceptional

22 Dec 2025

Carolyn

The front stafff were all so nice and helpful! They ordered my uber and got us on our way. Thank you!!

Leisure Family_with_children

6/10

Pleasant

16 Dec 2025

Eleanor

1) Very surprised to be charged $25 to park for one night. There was no information about that during the booking process, or at check-in. Credit card was taken for a deposit and then they charged for parking.
2) The design is poor with all the rooms directly onto the central “atrium” and people calling out from below until 10pm. That was really a problem when using the sofa bed (hard and lumpy) which is close to the external door.
(Also I overlooked the difference between queen and double bed sizes. A double bed is not much more than a twin. That’s my fault.)
Positives- good breakfast and very nice housekeeping staff.

Leisure Family

8/10

Excellent

11 Dec 2025

Robyn

Good

Partner

10/10

Exceptional

07 Dec 2025

Lori

Staff was very nice. Hotel was just very relaxing lots of room for socializing and the breakfast was fabulous. Will definitely stay there again.

Business Family

6/10

Pleasant

03 Dec 2025

Greg

Took forever to get checked in with only one person checking in, he was very friendly though. One elevator working. Pool was cold.

10/10

Exceptional

02 Dec 2025

raquel

Breakfast is always good

Leisure Family

6/10

Pleasant

02 Dec 2025

Maribel

Room was great, it was at check out when we went to our car there had been 10 or more cars that had their vehicles with broken windows! We were lucky that ours was not hit but sad to see the vehicles near us hit. Very sad and terrible for those families/family. And of course they probably had no cameras. Will not stay there again due to this. Just doesn’t feel safe. Hotel staff was nice. Breakfast was good.

Leisure Family_with_children

6/10

Pleasant

01 Dec 2025

Thea

Curteous staff, and easy shuttle to airport. We got a room with alot of space, however, rooms have not been updated in a long time. Wanted to take a bath in the hot tub, but it looked like it had not been cleaned, so I skipped it.

10/10

Exceptional

30 Nov 2025

Indris

Family friendly!

4/10

Poor

30 Nov 2025

Gabriella

Elevators not working. Heat stuck on, not cooling.

Family_with_children

10/10

Exceptional

27 Nov 2025

Anthony

Everything was great and the staff was awesome

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Jose

Great staff members especially Debra was great and accommodated my needs when I arrived and needed a room. For my daughter's and I. Thank you Debra

Leisure Family

8/10

Excellent

24 Nov 2025

nora

Everything good excellent food clean rooms but parkin

Leisure Family

2/10

Poor

23 Nov 2025

Jose

This hotel's elevator situation was a major disappointment. I literally had to wait 20 or more minutes to go up or down due to only one out of three elevators working on a weekend.

Leisure Partner

2/10

Poor

23 Nov 2025

Jung

Only one elevator among 3 working, parking lot inconvenient with $25 extra fee.
Breakfast were not good except omelette.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Jonathan

Good service

10/10

Exceptional

22 Nov 2025

Edward

Great stay. Staff was wonderful and their airport parking is only $15/day. SeaTac is $37/day. Savings paid for the room

Leisure Family

4/10

Poor

21 Nov 2025

Daniel

No hot water and hair in bathroom, overall stinky and not a good room. Too expensive for having no hot water and hair in bathroom uncomfortable bed.

8/10

Excellent

13 Nov 2025

Ann

Staff - cordial, professional and helpful

Room - smelly (not a good odor)

Amenities - decent

Food - great breakfast options and a lovely happy hour

6/10

Pleasant

12 Nov 2025

Joshua

Always appreciate staying at the embassy suites when I travel. The hot water in the room never really warmed up, but that didn't dampen my stay much.

6/10

Pleasant

10 Nov 2025

Aaron

The staff was great.
Onl one elevator was

8/10

Excellent

10 Nov 2025

PATRICIA

Staff were friendly, room was clean. Breakfast was great!

Leisure Family

10/10

Exceptional

10 Nov 2025

Kevin

Quick check in. Very clean. Friendly staff

Leisure Partner

8/10

Excellent

10 Nov 2025

Ana

What stood out most was how clean and comfortable the room was, and the staff were so welcoming. The amenities were also a nice touch.

Leisure Family

10/10

Exceptional

10 Nov 2025

Satha

The rooms are so spacious and clean. The bed was comfortable. The front desk were very warm & friendly at check in & check out. Always love staying here!!

Leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Michael

It’s a gorgeous hotel. The food was delicious, too.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Tina

The only complaint is there were a lot of children I. The jacuzzi without their parents. There should be an age limit for children to be in there without a parent,

Business

10/10

Exceptional

04 Nov 2025

Harith

Nice stay and wonderful time

Leisure Family

10/10

Exceptional

03 Nov 2025

Michelle

Great room choice for after surgery Ty so much

Self

4/10

Poor

02 Nov 2025

Eloisa

Checked in late and was given a very crappy room. 4 wine glass outside our room, dirty bathroom, and hair in our bed! No body wash and soap for us to use and shampoo dispenser was almost empty. Was not worth our money. Would like a partial refund!

Leisure Family

10/10

Exceptional

30 Oct 2025

Tina

It was great’

6/10

Pleasant

30 Oct 2025

Nieves

Got into the room, both hubby and I needed to pee so bad, he went first and the toilet was clogged. Had to go down and use the public washroom.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Angela

Wonderful! Great stay, safe and clean and the location was spot on. Thank you Hotels. Com

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Nicole Van

Clean and great location to airport

Leisure Family

10/10

Exceptional

26 Oct 2025

Don

Room was very nice and comfortable -- quiet and well appointed -- Breakfast was excellent -- check in and check out was very efficient.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Raymond

The breakfast selection was great

Leisure Self

6/10

Pleasant

22 Oct 2025

Hamid

The room was dusty and dirty. The sheet were old and wrinkled.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2025

Frank

It was

10/10

Exceptional

20 Oct 2025

Haoran

Good

Leisure Partner

10/10

Exceptional

20 Oct 2025

Tanya

Property was family friendly

10/10

Exceptional

19 Oct 2025

Brian sterling

It was a great room and experience

Leisure Self

6/10

Pleasant

19 Oct 2025

Angela

Rooms and hotel were a bit outdated it was also not too clean. But the staff were really nice and the my had free breakfast as well as free airport transportation which was nice.

Leisure Family

8/10

Excellent

19 Oct 2025

Tammy

One of the ladies that works in the omelet station is very rude. We stayed four nights and the first time we had omelets she said where is your card? I said I’m sorry I forgot it. She said make sure you bring it tomorrow. I thought to myself I won’t be over here tomorrow because you are so RUDE!!! I saw her over there every morning. I don’t think she should be working in customer service. If she’s that miserable she needs to find a new job.

Leisure Family

4/10

Poor

19 Oct 2025

Sze Yean

Be aware kids can easily access to channel which make u pay extra few hundred dollars.

10/10

Exceptional

18 Oct 2025

Laura

Nice location close to Airport

8/10

Excellent

17 Oct 2025

Jane

Open area to sit and eat

Leisure Partner

2/10

Poor

17 Oct 2025

Guadalupe

I found clothes from previous guests in drawers. The shower didn’t work and they did nothing about it but kept the incidental fee although it was already that way when we got there. Breakfast are was always overcrowded with limited seating, you either had to take breakfast back up to the room or wait around until someone was done. Many families ate standing. Setup of breakfast was spread throughout the area as well, not organized at all.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Christine Realin

It was clean and simple. Family friendly atmosphere

10/10

Exceptional

14 Oct 2025

James

Staff breakfast shuttle to the airport

Leisure Partner

6/10

Pleasant

13 Oct 2025

Marilynn

I was told y the one your front desk clerk my parking was free when I had asked on check in day but I was charge. Also, the beds, should update to queens instead of full size. sheets need to be replace news one they are. Also, pillows need to replace because they are very old and soft . The carpet need to be vacuum good. Thanks

Leisure Family

10/10

Exceptional

13 Oct 2025

Joam

Welcoming and helpful staff! Shuttle service to and from the airport is quick. Thank you for the warm welcome during our short unplanned stay. We'll be back longer next time :)

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

Paul

Everything was very good except bath sink which was clogged

Friends_and_family Family

4/10

Poor

11 Oct 2025

Howard R

Trash can full when checked in. No hospitality bag. No heat-thermostat didn’t work. No writing pad or pen. Breakfast buffet cold food. Dinner menu very limited.

Shuttle drivers were great.

Leisure Family

10/10

Exceptional

10 Oct 2025

Lucy

Good breakfast!

10/10

Exceptional

10 Oct 2025

Brock

Incredible staff

8/10

Excellent

10 Oct 2025

Tammi

The thing I dislike is the pool. It is very cold. I couldn’t even get in the pool. It was freezing, and the hot tub was very foamy. You could see all the dead skin cells on the top of the foam. It was kind of gross but other than that, I had a good experience. The rooms are very nice. The beds are comfy, but the pillows are like couch pillows. I wasn’t impressed by them. Overall my day was good other than those things.

Leisure Family

8/10

Excellent

09 Oct 2025

sierra

The room was clean and comfortable. Service was great, great breakfast options. The pool was one of the main reasons we booked the place so our daughter could swim but the pool was very cold, not heated, we could not swim and the hot tub was out of service.

Business Family

10/10

Exceptional

08 Oct 2025

Mahad

Lift shortage!

8/10

Excellent

06 Oct 2025

DaiSean

Gym was nice

10/10

Exceptional

06 Oct 2025

Timothy

Breakfast

Leisure Family

4/10

Poor

05 Oct 2025

Judea

The pool was not heated, after advertising it was heated. The hot tub was dirty and couldn’t be used. The pool out couch could not be used and after multiple attempts trying to reach the front desk, there was nothing they could do. This was unacceptable due to the fact I booked the room for the purpose of the pull out couch. There was a note on tape on there saying it couldn’t be used and contact the front desk and we couldn’t reach them. There was black mold or something similar in the bathtub. They said all the rooms were booked.

Leisure Family_with_children

8/10

Excellent

04 Oct 2025

Sally

Please get better pillows. The lumpy foam bits don't work and the sheets for the hide-a-bed didn't fit. Really nice breakfast and staff. Parking is a bit wonky.