Ramada by Wyndham SeaTac Airport North

United States , Seattle - WA
TUKWILA, 4006 South 139Th Street
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100 reviews shown

2/10

Poor

28 Mar 2026

Joseph

NO!!!!

Partner

8/10

Excellent

27 Mar 2026

Douglas

Free parking a bonus

10/10

Exceptional

22 Mar 2026

Andualem

Clean

10/10

Exceptional

17 Mar 2026

Codi

It snowed

6/10

Pleasant

16 Mar 2026

Kristy

I thought it would be nicer, the breakfast area was dirty and not much available.

Family_with_children

8/10

Excellent

16 Mar 2026

Yong

The room is reasonably clean, staff is friendly he even told me how to access the elevator room from B1 parking! Breakfast main food includes bread, hamburger bun, cereals only. It would better if there are eggs and bacon. We chose this location is because it is less than 5km to the airport.

6/10

Pleasant

15 Mar 2026

Riaan

Breakfast Bread, English muffin, Bagels, cereal, fruit, juice coffee, was ok, internet was ok, rooms broken toilet seat, short towels, beds ok, staff friendly

2/10

Poor

02 Mar 2026

Farid

Runaway from this place.

2/10

Poor

03 Aug 2024

Jose L

The hotel was closed for renovations upon arrival to check in. No notification sent to me in regards to the hotel status. Had to book a room in another Ramada, half a mile away. According to the hotel staff where I was able to book a room. Its a constant issue about their bad service. Waiting for my full refund!

Leisure Family

2/10

Poor

26 May 2024

Sarah

Don’t book - the hotel is shut down.

The hotel was permanently closed and we didn’t get the room that we prepaid for - hotels.com is working on getting us our money back.

Friends_and_family Family

2/10

Poor

28 Mar 2024

Danee

NO ONE WAS THERE! Windows were covered with signs saying that “Trespassers would be shot on site”. Expedia should never have booked with them!

Business_and_leisure

2/10

Poor

05 Feb 2024

cameo

No thanks

We got here and it was crossed off with police tape. The area is sketchy at best. Do not stay here if you can avoid it.

Friends_and_family Family

2/10

Poor

24 Jan 2024

Bret

When we showed up for checkin, it was closed and entrance closed off with tape.

Leisure Friends

2/10

Poor

16 Jan 2024

Staci

We could not stay at this property because the pipes froze and burst and the fire department said it was not safe and so we had to find another place to stay

Family_with_children

2/10

Poor

06 Jan 2024

Verified traveler

Roaches..

They have roaches. That should be enough of a review. Avoid this place at all costs. Building needs to be torn down. Its disgusting.

Business Family

2/10

Poor

03 Jan 2024

waleed

Broken drawer and washroom door lock malfunction

Leisure Family

2/10

Poor

25 Dec 2023

Verified traveler

Why I would choose elsewhere

2 out 4 lamps didn't work
2 out of 3 large towels were dirty
Room overall had a funky smell
The breakfast was basic. Only ate the banana

Self

4/10

Poor

24 Dec 2023

Vanessa

Service was awful

We were waiting for almost 30 minutes to get checked in. No one was around and we were ringing and calling the hotel number and nothing. They gave us a smoking room because it smelled like it. We had our kids with us and based on this we will not book here again. The attendance lady from the morning shift was nice.

Friends_and_family Family

2/10

Poor

22 Dec 2023

Charlaine

Book for 2 nights so I can check in early in the morning the next day. I called the hotel to confirm for early check in and the staff told me she will put a note that we will check in early in the morning. When we arrived the staff said they don’t have any notes that we will be check in early. So I wasted my money and needed to go to another hotel gladly we got check in early to the other hotel. We fly over from Hawaii with kids. What a terrible service.

Family_with_children

4/10

Poor

18 Dec 2023

Victor

It really satisfied with the room and its amenities

Leisure Partner

6/10

Pleasant

09 Dec 2023

Verified traveler

Quick stay

My stay at the Ramanda was quick. Checked in at 11:30 pm edt at 4;35 am.

Friends_and_family Family

4/10

Poor

05 Dec 2023

Osvaldo

When I showed up the front desk attendant was outside took 15 min to get there. Night time there was a lot of noise and bell ringing down the hall.
Not staying here again.

Business Self

2/10

Poor

03 Dec 2023

Nicole

The rooms were filthy appliances broken and outdated I was moved to two different rooms and they were both dirty and roaches every where

Leisure Partner

2/10

Poor

20 Nov 2023

Gregory

Worst place I have ever stayed at.

Business Self

2/10

Poor

16 Nov 2023

Alysha

It was dirty and had cockroaches, the gate to the parking garage was broken and there was a truck that got broken into and the staff was rude. I won't be staying there again and I'm sending pictures to the DOH hopefully they clean the place up or get shut down.

Leisure Family

2/10

Poor

15 Nov 2023

Rodrigo Gonçalves Dos

Do not recommend!
Bad place!

Business_and_leisure Self

4/10

Poor

12 Nov 2023

Christina

Difficult experience.

There was terrible black mold in the windows, which made me sick the entire time, as Im severely allergic. I asked if they could change my room but they said they couldn't because they didn't have anyone who could clean my room for the next booking. So they gave me some comet so I could try to clean it myself. It didnt help much as I was already sick by then.

Also the water was not hot at all.

I am hoping to get a refund.

Friends_and_family Family

2/10

Poor

05 Nov 2023

Dominique

Property has roaches and management is limited yet bad. Terrible combination. I’m currently in the process of fighting for a refund. I stayed in the hotel for 30 minutes before checking out. Save yourself the trouble and avoid this hotel. It’s an independently owned Ramada so the management is as terrible as they want.

Business_and_leisure Family

8/10

Excellent

04 Nov 2023

Heather

Friendly staff. We enjoyed our stay. Thank you.

Leisure Partner

6/10

Pleasant

31 Oct 2023

Anely Gomez

The recepcionist was nice

Business Family

4/10

Poor

30 Oct 2023

Ligia

First, we were charged 10 USD per bag to leave them at the reception because we arrived early (12 pm). I have been traveling for a long time, and this is the first time I was ever charged to leave my luggage at the reception while being a guest. Second, there was a hole in the duvet. Third, the window did not lock. We (4 women) barely slept, knowing that the window could have been opened from outside at any time. All rooms are at the ground level and anyone could have accessed the back of the hotel.

Leisure Friends

8/10

Excellent

27 Oct 2023

Susan

The place has a good location near the airport and good breakfast service. If the goal is just a night's stay, it's not bad at all, because their beds were comfortable and clean. Unfortunately it is a neglected and unmaintained property, the room we had had loose power outlets, the doors and walls were scratched, beaten, deteriorated

Friends_and_family Family

2/10

Poor

24 Oct 2023

Phil

Terrible service. Dirty room where only 1 of the 4 light fixtures worked.

4/10

Poor

23 Oct 2023

Verified traveler

Mediocre stay

Bath tub faucet broken, protective glass on microwave broken, hole in wall behind bathroom door, several bug bites on me and my kids. Staff rarely stocked the breakfast items such as butter, syrup and juice. Have to ask for any type of house keeping.

Friends_and_family Family

2/10

Poor

22 Oct 2023

Sharon

They totally misrepresented their hotel. My room was unsafe could lock my room door. They shower was nasty hadn't been clean. And their continental breakfast was a joke. I recommend if youre looking for a hotel to stay don't choose Ramada Tukwila! Never again

Business_and_leisure Friends

6/10

Pleasant

19 Oct 2023

Roberta

The bathtub was stained. The toilet seat was not secure. The furniture was broken.

Leisure Family

2/10

Poor

14 Oct 2023

Felipe

Property is really old and needs renovation

6/10

Pleasant

13 Oct 2023

Ansa

Lots of broken things inside room. Everything looked really old.

4/10

Poor

18 Sep 2023

ROBERT

This place needs an upgrade ASAP. The room was clean but repairs are needed. The hair dryer unit had come off the wall. The caulking around the toilet needs to be replaced.
The shower was weak and only lukewarm.
The juice machine for breakfast has been out of order for at least a few days.

Leisure Friends

10/10

Exceptional

18 Sep 2023

yamir antonio

Business Self

2/10

Poor

18 Sep 2023

Brandon

BUGS!!! Was in the room for 30 seconds and we saw 3 bugs. 1 on the bed, 1 on the cabinet, 1 in the bathroom. We got out right away.

Horrible service. The front desk would not refund our money. They take a photocopy of your driver's license and credit cards also. What do they do with your information. Be careful!!

This place should be condemned and new management.

Business_and_leisure Family

2/10

Poor

17 Sep 2023

John

Poor service. Room was in poor condition. Didn’t get coffee or drinking cups the first night. Front desk did not care. Someone’s half eaten lunch was left on top of the dresser, mold on ceilings, bathroom wall.

There are several economy hotels in the area. And he would be better than this one!

Leisure Family

4/10

Poor

17 Sep 2023

Dolores

(Note: Our party of four stayed four nights at Four Seasons, Whistler,B.C., Can. Immediately prior to our two night stay at the subject property. Also my spouse has 25 years resort housekeeping in Hawaii. I have 5 years resort security there.) All doors showed paint peeling. Walls, trim had multiple areas of damage. Laundry out of order. Our rooms security door latch disabled. Inside parking area very dimly lit. Orange juice unit out of order. Smoking area disgusting. Our room’s vanity towel hanger missing. Outdoor landscaping not maintained. We found a pair of boxer shorts under the chair cushion in our room.

Leisure Family

6/10

Pleasant

14 Sep 2023

Anuradha

It was just ok, nothing special. The room's cooling system was not that great but I didn't complain as it was only an overnight stay.

Self

2/10

Poor

12 Sep 2023

Priscilla

Dirty

2/10

Poor

06 Sep 2023

Vanessa

I paid for the suite so I could enjoy the jacuzzi tub and there is now way in hell I will get in this tub. Our TV has 1 channel, I've asked twice for it to be fixed and I've been blown off both times. When I said something about the tub thier response was \"there is nothing I can do about it I just check people in\".

Leisure Partner

2/10

Poor

06 Sep 2023

Ashley

This hotel is bad in a lot of ways, first of all we had to go to 2 other Ramada because we couldn’t find this one, it was a very confusing experience because there’s total of 3 Ramada almost right next to each other. When me and my friend was checking in, the guy at the front desk was giving us shady looks and made us felt really uncomfortable-asking us where were from and getting shocked when he saw my state ID, and also i tried extending our stay for a few more hours and other Ramada told us it was $10 per hour per room and then this specific one said their rate was $20 per hour and if i don’t extend now it would be $50 per hour. And then when we got to our room the first thing i noticed was the double lock was broken, then the room smells really bad, walls and fire alarms and stuff in the bathroom are broken, at that point i was convinced they didn’t change anything in the hotel, I couldn’t sleep it was loud and me and my friend were scared to death as well. We ended up not extending since we hated the hotel so much. All in all it was a really really bad experience.

Leisure Friends

6/10

Pleasant

05 Sep 2023

Lorraine

Parking was limited and given the location I would never park my car under the building as I thought it unsafe. My coffee pot was disgusting. It had not been cleaned. I requested another and they could not give me one. The manager didn't seem to care apparently. I was there for 4 nights without tea or coffee.
Bed was comfortable. Room appeared clean. Location of hotel did not appear safe but it was convenient for my purpose. I am sad to say I will not return.

Business Self

2/10

Poor

04 Sep 2023

Verified traveler

Go Elsewhere

Room was pre-paid. Our flight got in eight hours late due to mechanical problems . We went to check in to try to get a few hours of sleep and were told that we missed check-in time and could not stay there. They made it abundantly clear that the room was nonrefundable.

Partner

2/10

Poor

03 Sep 2023

Nellie

property was not in a good location - lack of amenities - not what we were promised when talking to the manager 2 weeks prior to our first check in - Rooms were in dis-repair, with holes in walls, ceiling, furniture - carpets soiled in areas.

Leisure Family

8/10

Excellent

01 Sep 2023

Manuel

Bathroom ventilation extractor didn’t work and from two mini refrigerator neither one was in working condition.

Leisure Partner

10/10

Exceptional

30 Aug 2023

Seung Yi

This is not Ramada where I used to stay

Dirty, unsafe, noisy

Friends_and_family Family

10/10

Exceptional

29 Aug 2023

Marcos

people are kind.
and it's very beautiful like that.

2/10

Poor

29 Aug 2023

Oscar

The property is not clean and it has bed bugs. They also request a $150 deposit for terrible service.

2/10

Poor

27 Aug 2023

Verified traveler

Dirty and disappointing

Hey it's on step up from sleeping in a cardboard box, although the box might have been cleaner

Friends_and_family Family

2/10

Poor

27 Aug 2023

Susan

hated

2/10

Poor

26 Aug 2023

Cassandra

Tried calling for over an hour to inform clerk of late check-in. No answer. Bed is definitely not a queen size. Bugs crawling on the wall. Broken vanity & wall sockets, missing bathroom door mirror, dirty/stained furniture, dirty fridge with food remnants, missing microwave plate, dirty microwave, stains/niks on walls/doors, curtain barely hanging on. Secondary deadbolt security lock missing. Mismatched amenities in bathroom. Underlying smell of dirtiness, carpets haven't been cleaned, shower rod falling out of wall. NOT coming back nor would we recommend.

Leisure Partner

4/10

Poor

22 Aug 2023

Verified traveler

Coffee pot looked like it hasn’t been cleaned in a while, bathroom has huge hole shaped like the door handle, main door had large gap you can see into hallway, fan/vent in bathroom didn’t work at all, maintenance/upkeep definitely below par.

Friends_and_family Family

2/10

Poor

22 Aug 2023

Jason

Didn't have truck parking as advertised. Desk person was very rude during the whole encounter.

Business

2/10

Poor

21 Aug 2023

Lori

The property was in terrible shape, beat up, dirty and inadequately lit. The room needed repainting, and there were literally multiple holes in the wall. There were hairs on the bathroom counter and in the tub; the shower handle was broken, the shower curtain wouldn’t stay in place and the showerhead sprayed water all over the bathroom because it wasn’t functioning properly either. Never again.

Leisure

2/10

Poor

21 Aug 2023

Tracey

Very very bad experience. Check in was very slow. Once we got in the room we went to turn the TV on. We couldn't change channels. Called down and the agent told us what buttons to press. Still not working. He said he was going to come look. Finally after an hour, I went down because he still hasn't showed up. I waited a few minutes at the desk with no one around. He said he was up to the room and knocked but we were in the room the whole time and nothing. Went back upstairs and called again, apparently there was supposed to be 2 remotes. He couldn't find another one. 4 hours later I called back down and he said he was going to look and see if there was another TV to put in the room. Upon check out we still hadn't heard anything. Very disappointing. Also went for breakfast and the orange juice was brown and rancid. Upon going back to the room we noticed there was an ant infestation by the TV. There was a couple of fire hazards (wires out of the out let) and under the bed was very dirty (not vacuumed, along with someone's old key card) very disappointed. Couldn't even talk to a manager. I would like this to be fixed and compensated.

Leisure Partner

4/10

Poor

19 Aug 2023

Pamela

This had been paid for in advance, yet I was required to put up a $150 deposit upon arrival. The rooms smelled musty and the gentleman who checked us in was unfriendly. Not the best part of town...no restaurants nearby.

Leisure Partner

4/10

Poor

15 Aug 2023

John

Nothing would not recommend

Leisure Family

4/10

Poor

15 Aug 2023

Colm

Unsafe area, poor staff, room was destroyed and dirty. Still waiting on my damage deposit to be returned.

Leisure Partner

2/10

Poor

14 Aug 2023

Rachael

Very dirty, hard beds, noisy fan in bathroom, no water pressure, smelt bad.

Leisure Family

4/10

Poor

13 Aug 2023

Robert

Poor condition rooms, trash and old furniture I'm the parking garage. Rooms did not seem clean

10/10

Exceptional

12 Aug 2023

james

Super clean, room smelt good and bathroom smelt bleachy. Easy in, easy out. No complaints 😊

Leisure Self

8/10

Excellent

11 Aug 2023

ROBIN

Needs yard cleaning…rooms clean..beds comfy

Leisure Family

4/10

Poor

10 Aug 2023

Roberto

Had to move to another hotel because of bedbugs

Honestly the worst hotel I’ve ever stayed at. First off, we found a couple of bed bugs in our room and the staff only offered us to send house keeping to clean the room. They were indifferent and just didn’t care about the customers nor the conditions of the hotel. There are piles of garbage in the garage, holes and scratches all over the walls and doors, and it’s just looks like no one takes care of the hotel. Therefore, I am not surprised they got bed bugs in their rooms.

Would not recommend to anyone, save yourself problems and book another hotel.

Friends_and_family Family

2/10

Poor

06 Aug 2023

Bernice

It was such a disappointment. I expected better from a hotel line belonging to the Ramada. The hotel staff parked in the wheelchair disability spot so no one who actually needed it could use it. There was broken glass in the underground parking area. The breakfast area was dirty, tables were not wiped from one day to the next (same sticky spot on the table 2 days in a row). And the continental breakfast was terrible so we didn't even eat there. So many broken items in the room. Initially the tv did not work. The tub faucet dripped, the toilet constantly ran, the floors were sticky and filthy, there was a cigarette burn hole in the comforter, no tissue box, needed additional towels and toilet paper. It was basically awful. Would never stay there again. Even the staff was not friendly. The location was convenient but that was the only good thing.

Leisure Partner

6/10

Pleasant

01 Aug 2023

Elizabeth

The place was very convenient and affordable, so we took it. The cleanliness of the room was average. Most of the staff was pleasant, just a little arguing among themselves. The most disappointing was the breakfast with the juice machine out, the bagels stale and over all, not many options. But I suppose that's what we paid for.

Leisure Family

2/10

Poor

01 Aug 2023

Danae

Ended up not staying there. The man working the check in counter was be really creepy and made my mother and i very uncomfortable, he kept on sizing us up, and made us feel really unsafe. When we decided we were not going to stay there and went to leave he followed us out to our car and continued to harrass us.

4/10

Poor

31 Jul 2023

Verified traveler

Disappointing frontdesk who is working at night.

The guy on duty at night needs to learn customer services.. He's not helpful. He's not supposed to be assigned in the front desk.

Friends_and_family Family

2/10

Poor

28 Jul 2023

Meegan

What an absolute disappointment! I would NEVER recommend this establishment to fellow travelers! At first, we were pleased to find out that we could get into our room early. We had come from town for a special occasion and were relieved that we were going to get a shower and some time to rest beforehand. Upon entering the room, we were hit by a wall of heat. It was hot outside and the air conditioner in the room was blowing warm air. The room was sweltering. The AC unit was already set to the lowest setting. I went downstairs to talk with the front desk. The clerk said I just needed to turn the heat down. I told him it was turned to the lowest setting already, but he was very dismissive. He said he would come up to take a look. (No one ever came.) When I went to take a shower, there was only cold water. Again, I went to the front desk. I stood in line as three new arrivals came in and got rooms. I let the attendant know about the lack of hot water and asked if we could be moved to a different room. It was only then that I was told that there wasn’t any hot water in the entire hotel. I was told that the boiler broke down. A very agitated woman behind me said there hadn’t been hot water for two days and that they had been saying someone would come to take care of it. I couldn’t believe I wasn’t informed upon arrival. There were several people in the lobby who had just rented rooms and they had not been told either. Incredibly deceptive! I will be seeking a refund!

Leisure Family

4/10

Poor

25 Jul 2023

Debra

I wish more people would leave honest reviews and not worry about the hotel owners feelings.
This place was bad. No hot water the night we arrived and none in the morning. Charged $20 for a fold out bed that could not be opened in the room. Doors don't close completely in any of the rooms. Curtains partially hanging by a few hooks. Breakfast was a joke. No one at the front desk to complain to.

4/10

Poor

24 Jul 2023

CHRISTINA

The gentleman that checked me in was not friendly whatsoever, he barely talked to me. Once we got parked all we could smell was cigarette smoke until we got into our room. Once in our room, the curtains didn't cover the windows, the phone didn't work, the door wouldn't close properly half the time, one lamp was missing a light bulb, and there was a ball of wires hanging out of the wall where I assume an outlet should have been. I normally don't leave reviews but I am highly disappointed by this Ramada.

2/10

Poor

24 Jul 2023

Rose

Horrible run down Hotel !

The hotel was in disrepair and very dirty . The hot water was not working in the hotel since Saturday Am . The hotel receptionist failed to tell us or any other guests of this problem . There was no communication. I would have attempted to find another hotel to stay , but did not discover the hot water problem until late night when my family wanted to take a shower . In addition, my teenage children ( over 18 & 1 26 yrd old , were staying in the room next to ours and their door did not properly close or lock. (See picture )

Friends_and_family Family

4/10

Poor

23 Jul 2023

Verified traveler

We arrived and and waiting 20 mins to check in because was no front desk employee. Finally showed up and not friendly. Carpets old, room smelled and was old. The extra security lock on the door was broken. Bathroom door had no handle and was hard to open and close. Don’t waste your time and money.

Partner

4/10

Poor

22 Jul 2023

Eric

No hot water in the morning

Leisure Friends

10/10

Exceptional

22 Jul 2023

Dolores

Our room was comfortable and clean

Partner

6/10

Pleasant

22 Jul 2023

Shelley

We booked before reading the reviews and honestly were terrified after we read them. Unfortunately it was a very busy time in Seattle so alternate accommodations were impossible to find.

This place turned out better then expected. The room was clean and quiet. Staff were polite and friendly. Everything in the room worked except the security lock on the door. We put the ironing board in front of it overnight just in case. It truly wasn’t a big deal.

The continental breakfast looked good. We already had other plans or we would have tried it out.

It’s certainly not a top end hotel, but if you need someplace clean and quiet to sleep it fits that description well.

Leisure Family

4/10

Poor

19 Jul 2023

Irma

The main door to the rooms cracked open, the floors were dirty, the Blankets had cigarette burnt holes, mirrors, bathtub, sinks, and toilets were dirty, curtains did not open, and rooms smelled like cigarette smoke. Breakfast was not what I expected.

Business Family

6/10

Pleasant

18 Jul 2023

Verified traveler

The hotel rooms look rundown: for example, curtains did not close all the way. Biggest gripe is no housekeeping done for the second night.

Partner

6/10

Pleasant

18 Jul 2023

Syed farhan

They must uphold high standards because Ramada is known, however I was dissatisfied when I visited.

Leisure Family_with_children

4/10

Poor

18 Jul 2023

Gloria

We had few towels and we tried to reach someone in the lobby and no one was there. Not enough items for breakfast. Not even juices.
TV was not working.
No toilet rack in the bathroom.
On our Three night stay, no one came to clean the room.

2/10

Poor

16 Jul 2023

Guo

This property is filthy , dirty, smells awful once you open the door, staffs not friendly at all very unprofessional. I had to unclog toilet myself in my room. Laundry not working, juice machine not working , big gap on door you can almost see inside by walking through hallway. Condoms laying on parking lot. Don’t stay at this hotel even it’s free. I’m not kidding. NOT ONE THING GOOD ABOUT THIS HOTEL!

Leisure Family

2/10

Poor

16 Jul 2023

Michael

This place shouldn't even be an option when you're looking for a place to stay. I was sort of tired when I booked it and didn't read the reviews. From the moment I stepped in, I knew it was going to be a bad experience.

Leisure Family

2/10

Poor

14 Jul 2023

Satish

I have booked this hotel in hurry and I regret the decision. Every other bad feedback on this hotel is valid one after experiencing same. What worst, I spoke to Expedia about it and they told me they cannot do anything about it as I have not made formal complaint at hotel.

Reason, I did not filled complaint as hotel felt very unsafe and I did not wanted any harm at new place.

Just to let you know issues

- at checkin no one was at reception for 30 min and they did not care about it when they finally arrived to do apologies as courtesy
- rooms were dirty with stains all over at bed sheet, walls and bathroom
- shower marking was wrong and you will get cold on Hot and hot water on turning cold
- all rooms had gap in door which felt like not closed but it is barely was closing somehow
- breakfast waffle, toaster machine none were working

I wished, Expedia as basic courtesy refund the room charge but they are least bothered about it

Leisure Family

4/10

Poor

13 Jul 2023

Jodie

Sad in Seattle

The room was smelly and the carpet was wet and soaked my socks when I stepped on it. No remote, broken safety lock, tile coming up when walked on, broken furniture, Day shift would not respond to requests for towels to soak up water or bring a remote. Night shift was very kind and helpful. With the Ramada Name we expected so much more than we recieved. Very disappointing. Expedia was not helpful at all in resolving the issues.

Friends_and_family Family

4/10

Poor

13 Jul 2023

Aaron

It took 20 mins for a staff member to come to the check-in counter.

4/10

Poor

12 Jul 2023

Galo

Too noisy, feels like cars are running thru your window, extremely difficult to sleep

Business Self

4/10

Poor

12 Jul 2023

Roger

included breakfast

Leisure

2/10

Poor

10 Jul 2023

Dean

staff somewhat polite. Booked three rooms. All three rooms had issues. Room one air conditioning falling apart. Room two curtains falling off TV. Did not work. Had to unplug from the wall ants in room. Room three where do I start? TV did not turn on at all. Sheets, dirty. cockroach in the shower. Cockroach on main wall.

Leisure Family

2/10

Poor

09 Jul 2023

Keena

Room 111 Safety lock inside the room was missing from the door. From the outside you could push the door open with one hand, no need for a key card to unlock. AC didn’t work, phone didn’t work in the room. saw more “out of order” signs than I could count.
We decided to leave after the manager used his vehicle to block the only parking lot exit during an altercation with a group of gun toting teens. Thanks for putting our whole family in danger. Housekeeping is on thing, safety is a whole other issue. DO NOT STAY HERE

Leisure Family_with_children

4/10

Poor

09 Jul 2023

Reyes

Room condition

The shower curtain rod came off the wall and I needed to make sure I was not charged for the damage.

8/10

Excellent

09 Jul 2023

Krishnan

The rooms are okay for the price.

Leisure Family

2/10

Poor

08 Jul 2023

Kevin

Ended up not staying. not having shuttle service was a major issue. not impressed with facility either.

Friends_and_family Family

2/10

Poor

29 Jun 2023

oyesiji

Worst hotel we have stayed in on 5 continents. The facility needs a lot of work in everything. Multiple faulty fixtures need refurbishment. Poor staff attitudes. Night staff pretended he couldn't hear me on the phone - said \"phone bad, I can not hear you\" and his colleague was laughing in the background, and next the morning, the staff heard everything well. TV was not working and nobody came up to check it throughout our 2 night stay. The front desk said \" don't you have only one more night to stay\" when I called the next morning after the first night, and said he would take a look but never showed up. Several other issues.

Leisure Family

4/10

Poor

28 Jun 2023

Kira

Very poor value- charged too much for a rundown hotel with no shuttle service, TV not working and not nice neighborhood. Morning staff better. Basic breakfast.

Partner

6/10

Pleasant

23 Jun 2023

Glenn

Our last day of 10 day trip disappointed

Came early with anticipation of an early entrance into our room as we were Windham members, but was declined was determined. They had one cleaning person for two floors of rooms and by 2:30 PM. We were still not in our room. This was very disappointing as we were leaving at 3 PM for a concert, therefore our check-in was at midnight and by then the rooms were clean. Our impression was that this was not a particularly safe area.

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