Name: Avani Ao Nang Cliff Krabi Resort
Address: Moo 2, 328, Aonang, 81150, TH

Avani Ao Nang Cliff Krabi Resort

Krabi · Thailand

100 reviews shown

10/10

Exceptional

09 Jul 2026

Irene

Awesome service. Great for family. My daughter loves the kids pool so much.

10/10

Exceptional

19 Jun 2026

Patrick

Excellente situation géographique. Environnement en pleine nature. Une piscine à débordement tout simplement wow!! J'y retournerais

10/10

Exceptional

08 Jun 2026

Brian Kenneth

Our Trip to Thailand for our 16th anniversary was simply amazing. Thailand is a must go. Avani was a wonderful part of our experience with gracious staff, and need to shout out to Yob, Who was there for us everyday to assist us and get us up and down the mountain from our villa to the lobby so many times....Our pool villa was fantastic and strongly recommend. all the staff at Avani were there for us. The breakfast was fantastic. We loved our stay at Avani.

Partner

6/10

Pleasant

29 May 2026

anthony amir

The Hotel is OK but we had a ton of bugs and mosquitos in the room constantly and even after we complained and the staff sprayed the room, they still showed up, in the shower specially, I am not sure the reason, but it appeared as though the bugs are coming through the ceiling in the bathroom.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Joana

Great view, helpful and friendly staff. Clean property and overall hotel. Some renovations are needed in the room, there were some ants but the staff quickly helped to remove them. Breakfast could be better but overall has variety. Biggest thing about this hotel is the location and its staff. Walkable to everything.

Family

2/10

Poor

19 May 2026

Keane

The hotel was completely misrepresented compared to the listing. The photos give the impression of a peaceful beachfront location; however, in reality the property is situated on a busy strip with loud music playing until the early hours of the morning and starting again shortly after. This made it extremely difficult to relax or sleep, significantly impacting our stay.

We were initially placed in a room with a balcony overlooking a car park, which did not match the expectations set by the listing. After raising this with staff, we were moved; however, the new room—although offering a mountain view—was directly on the main road and was extremely noisy.

Overall, the hotel is presented as a relaxing, “paradise” destination, but in reality it is more comparable to a loud, party-style hotel. This is a clear misrepresentation of the property and falls well below what was advertised and what we paid for.

As this booking was made through Hotels.com, I am asking you to review this case and arrange appropriate compensation. Given the circumstances, I believe a [full / significant partial] refund is justified.

I have supporting evidence, including photos and documentation, and would appreciate a prompt resolution.

Partner

10/10

Exceptional

12 May 2026

Janine

Great place to stay, fantastic breakfast provided & the staff were amazing. Plenty of restaurants on your doorstep and shopping. The pool and views were beautiful.

Partner

10/10

Exceptional

06 May 2026

Peter

Wonderful!!!!!!!

Self

6/10

Pleasant

18 Apr 2026

Sydney

Breakfast buffet was just ok. The pools and the views were incredible. Rooms were clean but pretty dated

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

Heather

Gorgeous view from the superior sea view room. Excellent service. Helpful and friendly. Good food. Amazing breakfast buffet and rooftop bar.

Self

8/10

Excellent

15 Apr 2026

christine

Breakfast was great the chef greeted me by name each day knowing I had an avocado allergy.
I would not recommend this hotel for people with major mobilization problems, it’s beautiful but many stairs 3 different elevators from Lobby to top small cars are available for transport to higher level.

Friends

10/10

Exceptional

13 Apr 2026

Gourav

We absolutely loved the unique concept of having rooms spread across different parts of the hill, which made the stay feel extra special. The rooms were spacious, the pool was amazing, and the pool villa looked so tempting that we’re already thinking of booking it next time. The staff at the buffet breakfast were very friendly, and we really appreciated the customised dishes prepared for us. Overall, it was a wonderful and memorable stay.

Family_with_children

8/10

Excellent

10 Apr 2026

Sherridan

Overall we really enjoyed our stay. The views were spectacular and the location was excellent! Our room was modern and clean and the staff were friendly and accommodating. A couple things to note (as to why I’m not giving 5 stars); the pre-trip communication wasn’t the best, as I tried on numerous occasions to contact the hotel with questions regarding transfers. Also on one of the days, we were enjoying the infinity pool, but a multi-generational family arrived and at least 20 kids were very noisy and disruptive in the pool. They completely took over so we had to leave the pool area as it was unbearable. It ruined what was to be a relaxing pool day.

6/10

Pleasant

10 Apr 2026

Rodrigo

Definitely the view in this hotel is superb, the staff was nice, the room was kind of average but comfortable enough, breakfast was good , lots of stairs but lifts were good help , the pools are beautiful too . The laundry service as good as expected.

10/10

Exceptional

04 Apr 2026

Shelley

We booked the Villa Pool and it was very comfortable for our week stay. Bed super comfy - 9/10. Breakfast was all-out excellent! Staff were amazing -particular shout out to Yob who was informative and patient in driving us up to the Villa almost every day. We loved our stay!

Partner

10/10

Exceptional

22 Mar 2026

Samantha

Views are amazing! The location is the best, close to everything and all the action. The staff is great and very welcoming.
Clean room. Welcome gift. As long as you are in the second building and beyond, no noise from the street.
The pools are wonderful and amazing views there as well. On site restaurants are really good with the breakfast totally worth it.

Partner

10/10

Exceptional

10 Feb 2026

Alejandra

The rooms were beautiful, clean, and had an amazing view. The staff were incredibly friendly and welcoming from check-in to check-out, always ready to help. The location was perfect walking distance to so many restaurants and shops, yet still peaceful and relaxing. The amenities and overall hospitality were top tier. We had a wonderful experience and would definitely stay here again. Don’t sleep on this place!

10/10

Exceptional

07 Feb 2026

KELLY

One of our favorite hotels in Ao Nang! A little loud at night but worth it for the stay ❤️

10/10

Exceptional

04 Feb 2026

Rajavelu

Rooms were clean, friendly and courteous staff. If you stay here, Spa service is excellent.

Partner

2/10

Poor

20 Jan 2026

Jacob

I should have known this was not going to be the luxury experience advertised when the hotel told me I should book my own taxi after I took them up on their offer to do that for me. But when I arrived, first thing I noticed was that the lobby is entirely different from the one that’s advertised. I think the one advertised is the pool bar but I’m not sure since I changed hotels the same night I was checking in. I decided not to stay because the room I was paying $500/night for had mold on the lampshades, hair in the shower, and stains on every single piece of furniture. When I complained they offered me a different room but the other room had the same issues. I changed hotels that night and when I asked for a refund they offered me a 50% refund and trying to hide behind their booking policies for not offering me a complete refund. Thankfully I didn’t accept this bogus offer and took the matter up with my credit card and they refunded me the full amount.

For anyone looking for a better experience I’d recommend Hotel Adam. That’s where I ended up and it was a wonderful experience! The staff was so kind and helpful, the rooms were spotless, and I’m pretty sure that every room has its own pool - and it’s almost half the price! It’s slightly further away but only a 5 minute walk to where you would be with this hotel.

To this hotels credit, the people working there were kind and understanding. I think the issues here are more a remote management issues than the actual staff.

Partner

8/10

Excellent

16 Jan 2026

Lisa

We stayed in a one pool villa, room was clean, plenty of space, high up in the hillside. The view was a bit limited due to the height of the tress but the location gave great privacy and it felt like you were in your own private area.

Leisure Partner

8/10

Excellent

15 Jan 2026

Stephen

The rooftop pool and cafe were very good with great staff. The breakfasts were quite top rated with a buffet for all appetites.

Leisure Family

8/10

Excellent

12 Jan 2026

Jonathan

Good location. Nice staff. Good view from swimming pool.

10/10

Exceptional

09 Jan 2026

Courtney

Absolutely loved this stay! Our favorite hotel on our Thailand trip! The food was wonderful and the rooms were very spacious and modern!

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Veronica

The ovation is great and hotel is lovely. Great service, especially staff member Pine who was so kind and helpful. Great breakfast buffet, and the pools were beautiful and well maintained.

10/10

Exceptional

31 Dec 2025

Harshika

Everything stood, it was amazing from check in, to the staff, the food, the service and the periphery itself.

Plus plus for everything.

Partner

8/10

Excellent

28 Dec 2025

Kushal

Good hotel. Great location.
Lot of walking to get to rooms, but manageable.

Food/breakfast options limited, especially if you are vegetarian. The room with whatever food options they had, smelled so much, you didn't feel like having anything.

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

khanittha

The room we stayed in was nice size right above front street next to McDonald's and 7-eleven shops. It is noisy especially after 10 pm. There lots of bars and restaurants and massage places before you walk to the beach. Lots of trash and rude tourists along the way. Be extra careful when you cross the street even if you cross on the crosswalk. Most locals and tourists do not honor the crosswalk. Lots of tourists rent the motorcycle but don't really know how to drive it properly and follow any motorcycle rules. We saw a guy got hit on his motorcycle in front of the hotel because he either cut in front of the SUV or SUV wasn't pay attention and didn't see him. The hotel has helpful staffs. The breakfast room is like walking into a compound maze to get to. It was a hike when you are three building away. You will give up once the receptionist tell you when you check in how to get to the breakfast room. We were like by the time we make it there it will be time for lunch. So bad in design even our room it was like they decided to extend the bathroom in front on each side of the door. Toilet on one side and shower on other side and leave three feet gap of the door so when you poop your partner can smell the it as well. SMH There also a slight drop from the main room area to the bathroom and your door. It was fun at night when you are half asleep not to fall from the drop and injured yourself. Leave a light by the mirror on. We would not stay there again nor we will revisit Krabi.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Pierre

Lovely pool, great buffet breakfast, good location for choice of restaurants

Partner

10/10

Exceptional

14 Dec 2025

Ashley

The property was gorgeous

Leisure Partner

10/10

Exceptional

03 Dec 2025

Hala

Very good

8/10

Excellent

28 Nov 2025

Krzysztof

Amazing hotel, amazing staff, great location, superb breakfast, beautiful rooms the only downside is that all the rooms need dehumidifiers... the humidity is so high in that area literally everything is wet. We had to do laundry at the end of our stay in the hotel...

Leisure Friends

8/10

Excellent

16 Nov 2025

Damon

The staff at this hotel are fabulous. They will go out of their way to make your stay better. The morning breakfast is very good. Lots of hot and cold items. And the infinity pool is amazing the views are spectacular. A great place to stay

10/10

Exceptional

11 Nov 2025

Matthew

Clean room, staff, breakfast, and pool!

Partner

10/10

Exceptional

10 Nov 2025

Rory

The rooms are amazing. Very clean, spatious, and lots of free water. They have an espresso machine in every room. The views were great too. Finally, the unforgetable staff. All staff were friendly and always willing to help in any way possible. There are a few steps and hills to get to some rooms, but most are accesible via elevator and or buggy transfer (available 24/7). 7/11, subway, mcdonalds are all very close by if you need those comforts from home, and the rooms are far enough away from the street music, so you can always get a restful sleep.
Awesome job to all staff. It was a great stay.

Leisure Family

8/10

Excellent

07 Nov 2025

Allison Karen

Fruit plate on arrival, great breakfasts, and very comfortable rooms.

Leisure Friends

6/10

Pleasant

01 Nov 2025

Jessica

I did a deluxe seaview room yet my balcony looked right into a tree, not the sea. Also had to take 3 different elevators to get to my room, which never seemed to be below 100% humidity. Keeping it at 79 before I arrived didn’t help. But real area that needs major improvement is front desk. To get anyone’s attention even when a half a dozen people were standing there was a challenge. They’d rather talk to each other to answer the phone than make eye contact with a guest. If I asked a question, I got a blank stare and then sheer panic as they would talk amongst themselves to figure out an answer to a simple question any front desk would know. Also tried to charge me for food at the pool that I did not order. Laundry was also expensive compared to other hotels. Pluses: central location for access to beach, shopping, massages, and dining. Nice to be in the same building as the pool.

Leisure Self

10/10

Exceptional

16 Oct 2025

JOSE MANUEL

Remarkable staff, always taking care of you. location really close to the beach and great view from the pool.

Leisure Family

10/10

Exceptional

13 Oct 2025

Felecia

I love Krabi! I will try to return yo this Gem! Great location to the beach and walking distance to the night market (about a 20 min walk to night market and five minutes to the beach. The food was great, the staff so friendly!

Leisure

10/10

Exceptional

07 Oct 2025

Felecia

Rooms are great and clean, staff was friendly, location os walkable to town

Leisure Self

10/10

Exceptional

07 Oct 2025

Felecia

The breakfast was impressive, staff friendly and the spa was incredible

Leisure

8/10

Excellent

02 Oct 2025

Stuart

Great hotel

10/10

Exceptional

01 Oct 2025

donald

I was a KING the entire time!! Thank you so much for treating US so well! My Thai GF didn’t want to leave the resort! Definitely coming back again!! Ty

Leisure

8/10

Excellent

20 Sep 2025

Gareth

Avani Cliff a lovely hotel with a great location, I recommend upgrading to sea view room. Staff were very friendly and we were made very welcome.

Leisure Family

10/10

Exceptional

05 Sep 2025

erez

The hotel is located in a very convenient area close to many shops both local and international. A short walk from the sea. The rooms are very clean and the staff are very kind. I recommend not taking the basic rooms as they are far from the hotel's restaurant area.

Leisure Self

10/10

Exceptional

24 Aug 2025

Aaron

Excellent views and staff!

Leisure Self

10/10

Exceptional

24 Jul 2025

Christen

Great resort with friendly staff. Fantastic location and easy to walk everything!

10/10

Exceptional

04 Jul 2025

Luis

Great location!!! Lots of restaurants nearby and even a Starbucks/Mcdonals and 7/11 literally right next to the hotel. Super close distance to Ao Nang Beach which is also amazing. Pool has also great views. Overall this is a great hotel, highly recommend this place.

Leisure Self

10/10

Exceptional

25 Jun 2025

Brendan

Our stay was amazing! Upon check-in our room was upgraded at no additional charge to the Panorama Sea-View room and that did not disappoint. The view was breathtaking and the room itself was perfect. The staff is very friendly and helpful and goes the extra mile to make you feel special. Everything about our stay was perfect!

Partner

10/10

Exceptional

14 Jun 2025

Jonathan

Great location

6/10

Pleasant

06 Jun 2025

Kaihui

We stayed at this hotel for 4 nights. While we appreciated the friendly hospitality and cleanness of the property, we found the interior room layout puzzling.

There is a window look directly into the shower from the kitchen, and the bathroom door has slots in it, offering no privacy. The “second bedroom” is not a bedroom because it has no door, and it has a half wall facing the bathroom area.

There are lots of stairs and elevators with confusing layout design, making it very difficult to reach restaurants/swimming pools.

That being said, we did enjoy the spa and the infinity pool. The view from the pool is fantastic!

If we ever return to the city, we will not stay here.

Leisure Family

10/10

Exceptional

22 May 2025

Inna

Friendly and helpful staff, beautiful property, great location

Leisure Family

10/10

Exceptional

09 May 2025

Aminata

I will absolutely be visiting again if I visit Krabi in the future. Staff is remarkable and service is top tier!! We enjoyed our stay veryyyy much!!

Leisure Friends

6/10

Pleasant

07 May 2025

Nisha

I found the breakfast area was a bit tricky to find staying on floor 1. A lot of steps so if you are elderly may be difficult. Otherwise nice hotel

10/10

Exceptional

07 May 2025

Pema

Love the environment of this resort and so many things to explore in the resort itself.

Leisure Family

8/10

Excellent

12 Apr 2025

ABHIJIT

Great location for shopping, dining and beach access.

Leisure Self

10/10

Exceptional

08 Apr 2025

Martha

Everyone was very kind
Food was great
View was amazing

8/10

Excellent

30 Mar 2025

THUY

We stayed in the pool villa for 5 nights which was situated up on the mountain, the villa was great with a private pool. Staff were friendly and attentive.

Partner

10/10

Exceptional

12 Mar 2025

Alan

Hotel was a great choice for Ao Ning. It is easily walkable to the beach and direct access to the Main Street. The infinity pool has the most spectacular view. The breakfast was good. Staff amazing. I would recommend the premium rooms for an unforgettable experience

Leisure Partner

8/10

Excellent

11 Mar 2025

Niara

Overall, our stay at Avani was decent, but the cleanliness could use some improvement—especially the couch, which was noticeably dirty. Aside from that, the hotel is huge, featuring a nice rooftop and pool. The location is great, with plenty of restaurants and shops nearby, and it’s very walkable to the beach and money exchange services.

No major complaints—I would stay again, though next time, I’d opt for a mountain-view room.

Leisure Family

8/10

Excellent

18 Feb 2025

Mark Robert

Absolutely nothing it is very welcoming and yes we will be back

Leisure

10/10

Exceptional

14 Feb 2025

Anel

We stayed at Avani Resort from February 9th to 13th, 2025, and had a lovely experience. The resort is beautifully maintained with stunning beach views. It is conveniently located on a lively street with plenty to do, including shops and a water taxi station within walking distance.

The staff at the pool area and spa were exceptionally friendly and welcoming. We particularly enjoyed a wonderful massage at the spa and highly recommend it to anyone looking for a relaxing experience.

A word of caution regarding the WiFi: it asks for your email to connect, and after I connected, my email account was blocked, with multiple unauthorized attempts to access it. Thankfully, I had security measures in place, but I had to disconnect from the WiFi. I suggest using a SIM card for internet access instead.

The buffet was good, though breakfast could use a little improvement. One small suggestion: it would be nice if there was a designated area for smokers at the rooftop. We don’t smoke, and I personally get migraines from cigarette or cannabis smoke, which is quite common in Krabi. A separate smoking area would make the experience more enjoyable for everyone.

Overall, we had a wonderful time at Avani Resort and would happily recommend it to others.

Leisure Friends

10/10

Exceptional

13 Feb 2025

Owen

Perfect

Everything about our stay was perfect

Partner

6/10

Pleasant

09 Feb 2025

Alexander

Iencountered numerous ants in my room, including dead ones from previous pest control efforts that hadn't been cleaned up before my arrival. Additionally, I had to wait two hours to check into my room. This was extremely disappointing, especially after spending a significant amount on the Pool Villa. However, the staff were very helpful and kind, doing their best to rectify the situation. Unfortunately, there appears to be an ongoing ant infestation.

Business_and_leisure Partner

8/10

Excellent

02 Feb 2025

Ahmed

Good location, but with a lack of clean in the room I don't like it, reception welcoming was bad,

Leisure Partner

10/10

Exceptional

31 Jan 2025

Dana

this place was beautiful and so relaxing. wonderful customer service!

Leisure Friends

6/10

Pleasant

24 Jan 2025

Location was good but rooms outdated and had bugs.

Business_and_leisure Partner

10/10

Exceptional

01 Jan 2025

davy

Great location, near everything, and very comfortable beds!!

Leisure Family

10/10

Exceptional

01 Jan 2025

Anees

Excellent

Leisure Self

10/10

Exceptional

31 Dec 2024

Taylor

Loved this place! Very clean, safe, walkable, and amazing views

Leisure Partner

4/10

Poor

27 Nov 2024

Verified traveler

I’m sure it used to be nice

The pictures were deceiving. First, it was not very accessible due to having to take multiple elevators and in some places only stairs to the rooms (with very steep wheelchair ramps). Inside the room the linens and sofa were stained. The tub on our balcony was dirty. The shower water sometimes didn’t come out unless we finagled with it. We also returned back from a day out to find our room hadn’t been serviced by 5 pm. The roof pool didn’t have towels one day, and service there took forever. The food was mediocre and overpriced - they didn’t even have mango or pineapple at the breakfast buffet. Overall, it was absolutely overpriced compared to other lovely hotels we stayed in around Thailand. Disappointed.

Partner

10/10

Exceptional

17 Nov 2024

Samantha

Beautiful hotel and surroundings, was jsut the relax we needed

10/10

Exceptional

01 Nov 2024

Mark

Lovely hotel, great location.

Lovely hotel. Very clean, comfortable and great location.
Had to wait a while to check in even though we arrived well after the advertised check in time.

Partner

10/10

Exceptional

30 Oct 2024

Annah

Overall incredible stay.

This was such a beautiful place. We had the rooms that overlooked the rock cliffs and it really was something we won’t forget! The bar/food service up at the infinity pool was always top tier and the pool itself had a view that was unbelievable. The breakfast buffet was also one of the best I’ve ever had. Very fresh and a lot to pick from! The beds were comfortable, staff was so kind, one of the best stays of my life. Truly.

Friends_and_family Family

10/10

Exceptional

13 Oct 2024

Pauline

This is an upscale hotel in the fun town of Ao Nang. It fronts the busy main drag yet once inside its a quiet oasis. Gorgeous infinity pool, 2 nice bars and restaurants. Food and service excellent and rooms are modern and clean with very comfortable beds. Walk right out to all you need for bars, restaurants, shopping and just 5 mins down to the beach. Wonderful spa as well!

Leisure Family

10/10

Exceptional

20 Sep 2024

David

The property is amazing. Clean and beautiful surroundings. Better than the pictures online. The view from our room was so perfect. The breakfast buffet was so good, with so many delicious options, and the staff here were the friendliest I've ever encountered anywhere. Loved it here so much and will recommend to everyone.

Leisure Partner

8/10

Excellent

26 Aug 2024

Harwinder

Good location, good staff, good breakfast

10/10

Exceptional

24 Aug 2024

Verified traveler

I loved it here so much! The view from the pool is one of the most beautiful I have ever seen.

Partner

8/10

Excellent

24 Jul 2024

Cristina

We had an amazing stay at Avani! The staff were friendly, helpful, and we loved the room, spectacular view, and amenities. Most rooms (from what I could tell) have a hot tub on the balcony which wasn’t advertised but was great! The breakfast buffet had an amazing variety and the food both there and at the restaurant was excellent.

Our only complaint would be that the shower room by the pool isn’t at the same level as the rest of the hotel. We checked out in the morning but didn’t fly until the evening so we had inquired about showering by the pool before our flight. We were told we were welcome to do so, but when we went to use them there were no towels (they had said they’d be available), no shampoo, only cold water, and only a small drip of water at that. It then took us about 20 minutes to get towels and shampoo from the hotel staff. This was unfortunately a disappointing end to what had overall been a really lovely stay.

10/10

Exceptional

01 Jul 2024

Verified traveler

I booked a Superior room. The accommodation was very neat and spacious. I was worried about bugs and mosquitoes, but I've never seen them. All the staff in the hotel were kind. Especially the female staff in the lobby was very kind. Breakfast was more varied than I thought and the view was good. The location is nice. I would like to visit again next time.

Self

10/10

Exceptional

25 May 2024

Natalia

Staff were phenomenal. Always cleaned our room every morning. Food was amazing , we got the breakfast included which was worth it !! Pool was amazing. Staff were friendly and very helpful!

Friends_and_family Friends

8/10

Excellent

17 May 2024

Verified traveler

Breakfast was amazing, staff was so kind and friendly and accommodating. It was nice they had a tourist desk so that helped with booking activities. They were doing construction above our room for most of our stay so that was loud but luckily only during the day.
The pools are lovely, but at times had multiple kids in it. Would definitely recommend designating separate kid and adult pools

Partner

8/10

Excellent

07 May 2024

Candy

Excellent location busy area but far enough away that it was. Very friendly staff, always ready to help. Great place to stay

Leisure Family

8/10

Excellent

04 May 2024

Eric

My seventh stay at the Avani Ao Nang Cliff Krabi Resort was marked by the resort's excellent management and the professionalism of the staff. Every interaction was handled with care, reflecting their commitment to guest satisfaction. While I was slightly disappointed by the discontinued availability of the private beach, this was a minor issue in the grand scheme of things.

The resort's location is exceptional, nestled amidst a vibrant area teeming with restaurants and shops, adding convenience and local flavor to the stay. Moreover, the beach is just a leisurely 10-minute walk away, making it easy to indulge in the seaside ambiance whenever the mood strikes.

In summary, the resort offers a delightful blend of attentive service, prime location, and comfortable amenities, ensuring a memorable stay in Krabi.

Leisure Family

8/10

Excellent

23 Apr 2024

Matthew

There appears to be a strong smell coming from probably the drains. Some rooms smell more than others. The bed was very hard. Staff were excellent and nearly always friendly. Cleaning could have been done daily, as opposed to upon request. Upper level pool was awesome, but the sun chairs urgently need to be replaced. Oh and 10/10 breakfast curries.

Leisure Partner

10/10

Exceptional

07 Mar 2024

Russell

Great place to stay in Ao Nang beach. Excellent facilities and friendly, helpful staff.

Leisure Partner

10/10

Exceptional

06 Mar 2024

Adriana

Great location and stunning views from the hotel pool.

Leisure Friends

10/10

Exceptional

28 Feb 2024

Verified traveler

The rooms were very comfortable. The blackout curtains and AC work well and we slept great. The sunset view from the infinity pool was fantastic. Overall an excellent stay.

Partner

10/10

Exceptional

15 Feb 2024

Christopher

We stayed for 13 nights in Ao Nang and it was perfect the room was beautiful staff were all extremely friendly and would recommend this hotel to anyone going to stay in Krabi area

Leisure Partner

10/10

Exceptional

06 Feb 2024

Robin

Lovely hotel wth friendly helpful staff - great view.

Leisure Partner

10/10

Exceptional

04 Feb 2024

Haley

The location was great for walking to many dining options. The staff was friendly and the pools were both very nice.

Leisure Partner

10/10

Exceptional

31 Jan 2024

michaelle

excellent place

6/10

Pleasant

07 Jan 2024

Caroline

Depends what you’re looking for

This is a difficult one to review. We booked a pool villa which was huge with a great pool if slightly in need of renovation (bad low pressure shower with mould up the wall, worn flooring, missing pool tiles). It was at the back of the hotel on the hill but was overlooking the sunset bar and the pool so not as secluded as we would have liked, however given we stayed at new year we ended up with a front row seat to the fireworks and celebration without being charged which was nice. However, there were issues with the hotel generally. There are a million lifts in different sections of the main building to use to get to anywhere and there don’t seem to be any service lifts so those lifts are almost always full of staff with crates moving things. Therefore if you don’t want to climb a hundred stairs it takes ages to get anywhere. There is nothing in the mini bar. It’s just a fridge. So you need to buy from the 7 Eleven. And room service wasn’t available after 10pm. It’s not what we expected. And the villas are like a separate add on to the main hotel so for that money I’d not stay again. Staff were generally lovely though especially the drivers of the buggies you can ask for to get to the top if available. Loved Ao Nang generally and we ate out every meal in town in the end, and that was great. It’s an easy walk to most things in the main town which is great.

Partner

2/10

Poor

03 Jan 2024

Verified traveler

Tinder Swindler of hotels (pics don’t match)

HORRIBLE. The place catfished me - the room looked lovely online and had a view of the ocean. My room had a ton of street noise and a view of what looked to be a strip club (pic attached). The air conditioning didn’t work and somehow my room was hotter than it was outside (91F / 33C). I abhor this hotel. For the first time ever I left my fully prepaid nonrefundable reservation early to stay somewhere where I wouldn’t practically have a heat stroke every time I tried to sleep. Obviously they didn’t offer any sort of refund or apology. It was also wildly oversold - when I tried to use the infinity pool it was practically standing room only. Not even space to lay a towel down on the floor around the pool. Avoid this place like the plague.

Partner

10/10

Exceptional

29 Dec 2023

Samuel

Fantastic property! Beautiful resort with several pools and very happy with our stay. Location is mildly inconvenient since you'd need to take a tuk tuk to get into town but that's pretty easy since you can get one just outside the hotel.

Some minor issues for a 5 star hotel like the room-service app did not work for us and keeping towels available at the pools.

Leisure Partner

6/10

Pleasant

14 Dec 2023

Kiaya

Slipped multiple times on property due to tile and rainy weather both outside. The hotel is basic but with great location to everything. Would not stay again as room balcony’s are so close together and don’t offer much privacy.

Leisure Partner

10/10

Exceptional

05 Dec 2023

Monika

Amazing property-very nice pool villas! Perfect!

Leisure Partner

10/10

Exceptional

28 Nov 2023

Jane

This is a fabulous hotel! The location is perfect and our room was beautiful! The staff were friendly and helpful. Would highly recommend