MainStay Suites Brentwood

United States , Nashville - TN
BRENTWOOD, 107 Brentwood Blvd
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75 reviews shown

2/10

Poor

19 Mar 2026

William

Do not go to this hotel. I checked in and went to the room. The TV did not work and I reported it to the desk clerk. It took her 20 minutes to find another room for me. After I had been in the new room for about 10 minutes, another person walked into the room. Evidently, this person had been assigned the room and had gone out for supper or something. They went down to the front desk to report the matter. Then, the TV in the new room stopped working. I decided to leave. The desk clerk was very unhelpful and acted like it was my fault that someone else had been given a key to my room. I expected better. Do not go to this hotel.

Self

2/10

Poor

16 Mar 2026

Wanda

The room smelled like dirty feet. We do not think the sheets were clean. There was hair on one bed and the other bed the sheets smelled. Was going to open window for fresh air and the screen was hanging off the window, had to try to fix screen back in place. Terrible place Never stay or go there again.

Partner

6/10

Pleasant

15 Mar 2026

Debra

The property is ran down and smells old. The walls are thin. We heard the people above our room constantly walking around (inconvenient at 7am). The bathroom was molded on the ceiling and the non working exhaust fan was covered in rust. It was also uncommon and inconvenient that the staff wanted IDs for each person staying in the room.

Family

10/10

Exceptional

11 Mar 2026

Patricia

We appreciated having a kitchenette. The room was spacious. Convenient location for shopping and eating. The mattress was old and not the most comfortable.

Partner

6/10

Pleasant

03 Mar 2026

Marinda

They didnt provide breakfast, rooms smelled like pot, guests around us were loud

8/10

Excellent

27 Feb 2026

Scott

Kim, who worked the front desk was amazing polite, and very delightful to interact with. She’s a star and should be protected at all cost.

Pet

10/10

Exceptional

27 Feb 2026

Crysta

Everything was good

Self

6/10

Pleasant

26 Feb 2026

William

Update and decent coffee. Use Nescafé instant, terrible.

Self

10/10

Exceptional

23 Feb 2026

Vanessa

Everything was good

Partner

8/10

Excellent

21 Feb 2026

Crysta

Staff was friendly

4/10

Poor

20 Feb 2026

Robert

Dirty
Bath tub disgusting

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

CLAUDIO

Muy amables y buen servicio

Family_with_children

2/10

Poor

17 Feb 2026

Terri

The room was gross

8/10

Excellent

06 Feb 2026

John

It’s older but nice. Room was like an apartment.

10/10

Exceptional

31 Jan 2026

Jill

The room was very clean and spacious with parking very close to the door. Front desk was very friendly and helpful.

Leisure Pet

6/10

Pleasant

29 Jan 2026

Cynthia

It was spacious, convenient, warm and dry. I was so happy to have heat after the ice storm knocked out our power. I am grateful they had availability. I woke up in the middle of the night to what sounded like an MRI. It was a loud consistent banging noise. I’m 50%deaf in both ears so that is how loud this was to wake me up from a sound sleep. It was the fridge. I was going to unplug it but worried about defrosting it and making a mess. It was 12:30am and no other rooms available

Self

8/10

Excellent

23 Jan 2026

Beverly

Room was clean, staff very nice

4/10

Poor

26 Dec 2025

Michael

This was our third year staying for Christmas to visit family and it will be our last. Facility is aging and not gracefully. Water pressure very low, no blow dryer. Parking was convenient and staff was as friendly as they could be having to work on Christmas. This hotel is desperate for renovation.

Partner

10/10

Exceptional

22 Dec 2025

Darlene

The motel was clean and quiet. The parking was very easy and available and the staff I interacted with were all very polite and helpful.

10/10

Exceptional

05 Dec 2025

William

It was great

Business_and_leisure Self

8/10

Excellent

05 Dec 2025

Carolyn L

Roll In shower was perfect for my husband. Room very clean, bed comfortable.

Leisure

8/10

Excellent

23 Nov 2025

Victoria

Good room, the usual wear and tear of an older kitchenette. Accommodating staff, very helpful!

Partner

8/10

Excellent

21 Nov 2025

Victoria

Great staff, very friendly and helpful. They had a little trouble with the reservation but got it sorted and were very sincere and honest. Laundry is quarters only and no atm on site to get cash to exchange but otherwise great for extended stay!

Partner

6/10

Pleasant

17 Nov 2025

Mukhesh

It was not as comfort as other. I feel itchy sleeping on bed

Leisure

6/10

Pleasant

15 Nov 2025

Erica

4/10

Poor

08 Nov 2025

Mark

Suspicious stains all over the couch and pullout bed. Elevator is dying. Was not working at all when we checked in. Was working by the time we went to dinner. General dingy appearance all around.

Friends_and_family Family

6/10

Pleasant

04 Nov 2025

Linda

Staff was nice, but the place is really run down.

6/10

Pleasant

26 Oct 2025

Savannah

Bad smell in the hallways and room

Partner

6/10

Pleasant

24 Oct 2025

Meri

Nice stay,great location.

Just used refrigerator. Worked great. Kim very nice front desk clerk.parking was nicely lit up. The only negative was the curtains have gaps on sides causing light to beam straight in your face to your bed.

Friends_and_family Family

4/10

Poor

21 Oct 2025

Jawana

The reason I gave this hotel a bad rating is because I booked and paid for a room with 2 double beds and a let-out couch, but when I got there they said those rooms were already taken and only the 1 bed and let out couch was available. I basically begged and pleaded but they said since I booked through Expedia they were not responsible for holding that type of room, they could give me only what they had available. I was very disappointed. Also the website showed they had breakfast in the morning but the front desk person said they have only coffee; therefore, everything about this hotel was deceiving.

Leisure Family

4/10

Poor

21 Oct 2025

Kimberly A

This hotel has spacious rooms but the walls and ceiling are not soundproof compared to every other hotel. The people above us were jumping around and constantly loud until 1am. The room next to us was annoying making noise. The rooms are outdated.
When we walked into our room the first time , the windows were open with bent screens! The exhaust fan above the stove was on full blast.The beds were ok and the tv worked great. The kitchen was a plus. The staff was nice. I would not stay here again, because I paid less for better places and the noise was ridiculous!

8/10

Excellent

20 Oct 2025

Jason

Room was ready on time. Parking was well lit.

Leisure Self

2/10

Poor

19 Oct 2025

Vigneshkumar

Never again

One of the worst hotels I ever stayed in. when I entered my room, the windows were open and had a foul smell. I called the front desk to ask for a different room and the front desk guy said hotel is totally booked. Rooms were not clean.

4/10

Poor

19 Oct 2025

April

The outside of the places and lobby area was okay, going into the room the moment we walked in bad smell I guess that’s why all the windows in the building was open bugs was on the floor, bathroom was filthy it even had human feces on the toilet, like somebody had been staying there before we got there, the room was terrible overall and was not comfortable to leave and thing around, I will never stay at a place like this again.

Friends_and_family Family

4/10

Poor

18 Oct 2025

Alisha

Room smelled like animal and had no sheets on pull out bed or any extra blanket has to go to front desk to get one and it was only one blanket

2/10

Poor

18 Oct 2025

Adam

Disgusting, no toilet paper, 1 towel, and TV didn't work

8/10

Excellent

17 Oct 2025

Christina

10/10

Exceptional

15 Oct 2025

Kenneth

Great accommodations for the price. Would return.

Leisure Self

10/10

Exceptional

14 Oct 2025

Sonexay

This is a very nice hotel for the price. It was very quiet and the staff were very helpful.

Business Self

10/10

Exceptional

14 Oct 2025

Claudia

Great location. Well maintained. Close to nice restaurants.

10/10

Exceptional

13 Oct 2025

Johnna

Perfect!!!! Everything perfect I would not change anything. My stay was comfy, just like home, sweet customer service, in the safest spot, overall clean, my new favorite when coming to Nashville! This was the perfect stay for solo travel thank you so much for making my trip that much better!

Self

10/10

Exceptional

09 Oct 2025

Monique

This is usually one of my favorite places to stay whether I book or my colleague books to work in the area, but this time there were some changes that took place that a little bit of work on communication can fix. Just within a couple of weeks time of my last booking there is now a hold fee of $25 outside of Expedia's costs upon arrival which I called prior to making my reservation and to inquire about early check in, and was misinformed. It seems to be some renovations going on in the lobby near front desk. But, the staff there is excellent, they're understanding, very helpful, and accommodating. That's why they still get 5 stars from me. They don't serve breakfast, but rooms have glasses, plates, bowls, a microwave, a refrigerator, and a half stove burner for cooking. It's set up like a mini apartment and I love it.

Business Partner

4/10

Poor

09 Oct 2025

James

Needs updating

Leisure Family

10/10

Exceptional

29 Sep 2025

Inez

Felt himey and safe

Leisure Family

6/10

Pleasant

28 Sep 2025

Tonya

Was not the worst place I’ve stayed but was not the best. Like its very convenient location and does not require a deposit for accidentals. Price was reasonable. However I felt like I was walking in a retirement home because this hotel is sooo outdated. My room smelled like mothballs. Bugs got in because the windows were open. Wouldn’t stay again. It’s more updated hotels I’m the area. I’m beginning to think that hotels rent out the worser room if you are using a discounted site.

Business_and_leisure Self

4/10

Poor

27 Sep 2025

Richard

Rooms need a major renovation. The halls are over-perfumed to cover up who knows what. Fortunately The bed was comfortable and appeared clean. Location is good and within walking distance of some nice restaurants.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Monique

The front desk staff was awesome. They made sure to confirm our room choice. There were plenty of places to dine at, order fast food from, or at least 3 grocery stores within walking distance if wanted to cook. It's priced fairly. The only thing that could have made this even better is if the pool was open on such hot days. This place has been added to my favorites on my booking site.

Business Partner

10/10

Exceptional

16 Sep 2025

Stephen

Staff is incredibly kind and helpful. A very pleasant experience

10/10

Exceptional

16 Sep 2025

Eugene

Seems to be well kept and nice outdoor appearance.

Family_with_children

10/10

Exceptional

27 Aug 2025

Jana

The staff was very pleasant and friendly. The quietness was top tier!

Business_and_leisure Family

8/10

Excellent

21 Aug 2025

Brett

Great value for the area

2/10

Poor

20 Aug 2025

Edwardo

Mitch, The General Manager treats everyone like a piece of gum under his shoe and doesn’t respect any guests in the hotel. He’s rude and doesn’t work with people on their long extended stays at the hotel. Me and several co-workers are staying there but we’re all leaving this weekend because of him.

Business

10/10

Exceptional

16 Aug 2025

Paul

Clean nice workers

6/10

Pleasant

08 Aug 2025

Teresa

Room in desperate need of a complete clean, floors, walls and doors

Leisure Partner

10/10

Exceptional

08 Aug 2025

Brittany

Great staff at front desk. Room was very clean. Nice amenities. Good coffee and snacks at desk. Great price for 3 days. Would recommend to anyone. No bugs either

Partner

2/10

Poor

23 Jul 2025

Vicki

Poor

8/10

Excellent

21 Jul 2025

Savannah

Great place to stay for a night or a week

Business Self

6/10

Pleasant

08 Jul 2025

Corii

Suites are small . Coffee bar but doesn’t provide coffee or breakfast. Tubs and bathrooms are extremely small and slow drip sinks/ drains

Business

10/10

Exceptional

02 Jul 2025

Nicholas

The outside of the hotel was excellent. But inside need a little work. Like faucets and rusted vents needed to be changed out.

Leisure Family

4/10

Poor

30 Jun 2025

Verified traveler

Appallingly dirty. Would advise to stay away.

I regretfully am compelled to share that this is the worst suite-style hotel I've ever stayed at. I am well-traveled and wouldn't consider myself a nitpicky person. However, there were too many things wrong with my experience here for me to excuse as one-off issues. From the moment we entered the room, it was clear that everything was appallingly dirty. The toilet seat had actual dried human waste on it. All the counter surfaces were crusty and greasy. The room smelled strongly of mildew and the windows would not open more than 3 inches. The dishwasher was filled with unwashed dishes and the ones still in the cabinets were covered in grease and dried food. The couch had innumerable white stains. When I checked the bed sheets, it was clear that the fitted sheet was unwashed and had simply been flipped inside out. They also do not provide dish soap or sponge. I went out immediately to purchase those along with bleach to clean the bathroom and kitchenette. Lastly, while I appreciate that the parking lot was well lit, there were no blackout curtains in the room, and the gap between the window and the curtain was about 5 inches. The light beamed in from the gaps like broad daylight impacting my ability to sleep. I did share this feedback with the front-desk staff, and they stated they were well aware of the issues, had planned renovations, and would speak to the cleaning staff.

Partner

8/10

Excellent

29 Jun 2025

hailey

It’s was great stay we are sad that the pool was closed the whole time we was there

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Cori

Very quick and easy check in and out. The property was very clean...always smelled fresh and saw staff cleaning lobby, hallway, and all areas. The room was very spacious. It had a whole kitchen I didn't realize when booking! The pool was small and closed early (9pm), but that's not the reason we were there, so that didn't really concern us.

Leisure Family

10/10

Exceptional

23 Jun 2025

Lindsey

Property was clean, quiet and comfortable. The elevator did get stuck , but other than that everything was wonderful! Will definitely be back.

10/10

Exceptional

23 Jun 2025

Eric

The MainStay Suites in Brentwood is a basic, no-frills hotel to say at. Probably the least expensive in the Brentwood area.
It was a nice, quiet stay, it is a suite room with a kitchen, fridge, micro, couch that pulls out to a bed - decor somewhat dayed & aged.....
But the bed was incredibly comfortable!
I slept so well here!

Leisure Self

8/10

Excellent

09 Jun 2025

AMANDA

Your room was nice with a stove and refrigerator and sink. Some of the furniture and all is a little worn little patches on the wall but that's no big deal. Shower was hot the room was clean. However they still advertise breakfast but they are not doing it that was the biggest disappointment. And the pool was a little dirty

Friends_and_family Family

2/10

Poor

08 Jun 2025

kim

It was terrible. Everything was filthy. Sticky. Dirty dishes. Stuck on food on microwave plate. Had to have staff come in and re-clean the bathroom. Ice maker didn’t work. And they announce your room # to everyone in lobby. The lobby smelled of cleaning products every time you walked in and in the guest rooms. Yet rooms weren’t clean.

Friends_and_family Family

4/10

Poor

02 Jun 2025

Tnia

Needs repairs

8/10

Excellent

01 Jun 2025

Mark

Elevator made moving our cooler easy. Large refrigerator was helpful. Maybe missing a few bowls and utensils in suite. Missing outlet cover and same outlet was loose (by couch). Otherwise, liked property and location a lot. Most comfortable bedding of our vacation.

Leisure Family

6/10

Pleasant

24 May 2025

Ramsay

Not very clean

Leisure Family

8/10

Excellent

11 May 2025

Cassie

We have been to this hotel 3 times we love it wish the pool was open but it wasnt kids was a little disappointed other than that we love staying here if they had complimentary breakfast i would give 5 stars

Leisure Family_with_children

2/10

Poor

05 May 2025

Edward

Let me be perfectly clear, the person who checked us in on May 3rd was amazing even getting us in early to room 215 as we were part of a planning committee for a Kentucky Derby party for 115 people in the area and with all the rain, was a chaotic day. So she was very helpful and even went out of her way to comment on our ridiculous attire. Where is am unbeliebable angry is with your night staff by the name Livean Smart. We settled in Saturday night around 10pm. Around 1:30am I hear some knocking but paid no attention. Thirty minutes later I hear it again and now its closer. I wait and now its banging on my door. I go to the door and this person is asking me \"who is inside this room\", I need your name! I told them to go away its 230am. He insisted on my name again and again. I again told him no way was I providing my name and I was calling the front desk. I called and he answered and asked for me by the wrong last name as Kelm. I corrected him and he went on to tell me I did not have a reservation which I told him absolutely had it through Expedia. He then tell me it was cancelled and I was refunded at which point I told him, that is not my issue and why in the world he thought it was ok to knock ont he door at 230 am.

This all should of been handled at checkout. So, at 8am Sunday when I went to check out we were greeted by the same lovely lady who checked us in. She told us that Mr. Smart was a temporary fill in. This should of never happened!

Business_and_leisure Family

4/10

Poor

28 Apr 2025

Verified traveler

Bad experience

The whole place reeked of MJ and completely didn’t meet my expectations. I stayed here in the past for new years 2 years ago. It’s very different from what it used to be idk if it’s new management or what. This hotel was a COMPLETE waste of my money . There were people with lit cigarettes at the front counter at one point. A group down the hall made the building reek of weed and there was rust all over the place in my own suite. I was devastated when this place went so downhill in comparison to my previous stay. it was so nice in the past.

Partner

10/10

Exceptional

27 Apr 2025

Amelia

All the staff was nice and helpful. I felt very safe!

Leisure Self

8/10

Excellent

06 Apr 2025

Kristy

Spacious, clean & comfortable

We were there for a volleyball tournament. The beds were clean & comfortable. The room was a suite with a full size refrigerator, mini stovetop, full size microwave, toaster, dishwasher, and a wide table height granite bar for eating at. It also had a couch & a closet, and plenty of room.

Friends_and_family Family

2/10

Poor

03 Apr 2025

Maya

Terrible room

Business Self