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Residence Inn Franklin Cool Springs

Nashville - TN · United States

2009 Meridian BlvdView location

9.4/10Excellent590 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Location9.6/109.6
Neighborhood9.8/109.8
Quality10.0/1010.0
Value9.0/109.0
Amenities9.0/109.0
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  • Business hotels
  • Hotels with charm
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Franklin Cool Springs

Enjoy a relaxing stay at the Residence Inn by Marriott Franklin Cool Springs, located near the CoolSprings Galleria in Franklin, Tennessee. This hotel offers a variety of amenities, including an indoor pool, spa tub, and fitness center.

Start your day with a complimentary buffet breakfast and stay connected with free Wi-Fi. Each of the 124 air-conditioned rooms features a kitchen with a refrigerator and stovetop, a queen sofa bed, a 43-inch Smart TV with cable, and a separate sitting area.

Business travelers will appreciate the 24-hour business center and meeting facilities. Free self-parking is available onsite. Nearby attractions include Aspen Grove Park, The Factory, and the Franklin Farmers Market. Nashville International Airport (BNA) is the closest airport.

Read more about this hotelShow less

When you stay at Residence Inn by Marriott Franklin Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 16.2 mi (26.1 km) from Belmont University and 16.7 mi (26.8 km) from Mall at Green Hills.

Make yourself at home in one of the 124 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Franklin?

This hotel has 1443 square feet (134 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • The property is professionally cleaned.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property is professionally cleaned
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 10.00 per night (in/out privileges)
    • Pet fee: USD 178.12 per accommodation, per stay plus USD 178.12 one-time cleaning fee
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Aspen Grove Park 2.4 km / 1.5 mi
CoolSprings Galleria 2.8 km / 1.8 mi
Iasis Health Care 3.5 km / 2.2 mi
Saint Thomas Medical Partners 4.9 km / 3 mi
Crockett Park 5.8 km / 3.6 mi
The Park at Harlinsdale Farm 6 km / 3.7 mi
SOAR Adventure Tower 6.6 km / 4.1 mi
The Factory 6.7 km / 4.2 mi
Boiler Room Theatre 6.7 km / 4.2 mi
Franklin Farmers Market 6.9 km / 4.3 mi
Fort Granger Park 7 km / 4.4 mi
Crockett Park Tennis Center 7.3 km / 4.6 mi
Brentwood Library 7.8 km / 4.9 mi
Brentwood Baptist Church 8 km / 5 mi
Maggie's Bark Park 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
Show 33 more facilities & services
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool
  • Sun loungers
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Basketball
  • GolfExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 56 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable15 photos

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Individually adjustable air conditioning
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Ironing set
    • Tea and coffee making facilities
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE KING BED ONE BEDROOM

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Individually adjustable air conditioning
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Ironing set
    • Tea and coffee making facilities
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 BedroomsSUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE TWO DOUBLE BEDS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 45 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable14 photos

    Room overview

    Smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk
    • Cable TV
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    STUDIO KING SIZE BED

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk
    • Cable TV
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 56 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Franklin Cool Springs

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Franklin Cool Springs

9.4
Excellent
590 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
9.6 /10
Neighborhood
9.8 /10
Quality
10.0 /10
Value
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Derek
The room was amazing! The staff was extra helpful.
8/10
Excellent
08 Jul 2026
Thomas
The breakfast ladies were very nice and welcoming. Especially Margo.

The room was very clean. The furniture was a bit rundown.
Family
10/10
Exceptional
27 Jun 2026
Joel
Room was super clean. Staff was very helpful. Swimming pool was not very big but enough for a few day stay. Washer and dryer on site and we're clean. Would definitely stay here again!
Family_with_children
10/10
Exceptional
22 Jun 2026
Sara
Great location, beautiful hotel and rooms. Pool was very warm (and chlorinated)! I’d definitely stay here again.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Peter
Excellent
Friends
10/10
Exceptional
27 May 2026
Lorrene
We have been staying at this pacific property since 2022, we come 2 - 3 times a year to visit family and vacation, we also check out properties while there we love Franklin. Thanks for making us feel at home and your housekeepers are just all amazing and so nice, hard working. And the breakfast every morning with Margo and (sorry forgot her name) the other wonderful woman is just amazing, so nice and will get you anything you want or need.
Family
10/10
Exceptional
26 May 2026
Ricardo
Very clean! The staff was amazing, and made sure every question or concern was answered. It was a very nice stay!
Self
10/10
Exceptional
24 May 2026
Kyana Lynn St
Suite was very clean, breakfast was great every morning, staff friendly and helpful. Zero complaints about my stay.
Self
10/10
Exceptional
12 Apr 2026
Sylvia
The staff is exceptionally great! Very friendly and helpful!!
10/10
Exceptional
12 Apr 2026
Spencer
We had a great stay. Staff was friendly and helpful. Only negative was breakfast not starting til 7 am after we had to leave each morning for a sporting event.
10/10
Exceptional
11 Apr 2026
Matthew
Room was great! Staff was friendly and helpful! Breakfast was actually pretty good for hotel breakfast. Only thing was hot tub was out of service. Pool was cold for me. My kid was good with it though. Overall, we will be back! Bonus: the area is around the hotel is wonderful! Many walkable restaurants and an ice cream place!
Family_with_children
10/10
Exceptional
08 Apr 2026
Olga
Quiet and clean hotel. We enjoyed our stay.
Family_with_children
10/10
Exceptional
05 Apr 2026
Chuck
Nice setup for eating in. Got takeout walking distance away and brought it back to the room. Full fridge and kitchen dining area made it comfortable. We love this location for nearby restaurants and shops. Breakfast was good.
Family_with_children
10/10
Exceptional
02 Apr 2026
Jermaine
Clean room and friendly staff.
6/10
Pleasant
29 Mar 2026
Alicia
My room was partially
10/10
Exceptional
25 Mar 2026
Tamara
Overnight business trip
Partner
8/10
Excellent
18 Mar 2026
Rob
Got in late at night but a nice stay in a nice area. Man at the desk was friendly and helpful.
Family
10/10
Exceptional
17 Mar 2026
Rick
The room was very clean. The outside appearance of the hotel also very clean and in a very nice location. Breakfast was very good. One more thing, the price was great. Thank you for the hospitality!
Friends_and_family Family
6/10
Pleasant
17 Mar 2026
James
Front desk people and
10/10
Exceptional
16 Mar 2026
Scott
Very friendly staff & the rooms were clean - however, our room and furniture were leaning towards shabby & in need of a re-do. The pool area was great & the kids enjoyed it- however the spa/hot-tub was out of order. Breakfast was very nice.
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Kristi
The room was great all around. The layout, the cleanliness, and the staff were so friendly, especially Mago in the breakfast area.
Partner
4/10
Poor
18 Feb 2026
Lisa
Small things with the room which are expected, however, they allow dogs which would be fine & good if said dog didn’t bark non stop until around midnight every night. Called the desk they said they would send someone, still continued called again at 11:30 PM they said “nothing they could do” a lot of hotels in cool springs, pick a different one
Family
8/10
Excellent
04 Jan 2026
John
Everything was great and staff was nice. Place was clean.
Leisure Family
6/10
Pleasant
02 Jan 2026
Carly
Staff was very short and withdrawn when questions were asked.
They charged more for parking than they stated on the website. The hot tub was not working which is the reason we paid more and chose that hotel. It was honestly not my favorite hotel by any means.
Friends_and_family Family
8/10
Excellent
14 Dec 2025
Harold R
Room was clean. Bathroom looked like it was out of a hospital. Was a handicap room. Not sure why we were given that. Gad a roll in shower which allowed water to go everywhere making it very hard to keep clean or dry. Everything functioned was just frustrating.
10/10
Exceptional
05 Dec 2025
MARJAN
Clean room and nice staff.
Business_and_leisure Family
10/10
Exceptional
28 Nov 2025
John
I stay here by accident, but enjoyed the stay
Leisure Self
8/10
Excellent
18 Nov 2025
Susan
Did not have breakfast room was clean not enough towels
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Melissa
Yes
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Iliana
A fabulous experience! The hotel was clean and comfortable and the staff was amazing, especially the two ladies at the breakfast buffet! We will definitely stay here again.
10/10
Exceptional
08 Nov 2025
Josephine
Great hotel all around! Friendly staff, very clean and comfortable rooms. Indoor pool area was very nice though I was bummed the hot tub wasn’t heating, but it happens! Would love to stay there again.
Leisure Family_with_children
4/10
Poor
24 Oct 2025
Troy
The suite was very nice with a few exceptions. We had a coffee maker with no coffeepot, so no coffee first morning. Forgot to tell staff so no coffee second day. Told staff and they brough a different coffee maker for day three. Somehow the phone cable had been unplugged from the mess of wires behind the bedside table, so when I tried to call about the coffee pot there was no phone. Had to go downstairs to request someone come check it. When planning the trip I specifically searched for a place with a hot tub and that is a big reason we booked. Hot tub time was broke (spoke to staff day one and not fixed). Only way to make it work was turn past 30 minutes until the timer stuck- but that meant no timer because it was stuck. Temp was \"maybe\" 88 or 90 degrees- so not a hot tub at all. No temp adjustment available. Spoke to staff and said they would check to see if it could be adjusted higher but the pool area was \"so warm\" they didn't think so. Never changed and never contacted by staff. If you are looking for a hot tub this is NOT the place to go. The staff was friendly but not very responsive to requests. Considering the price paid for a 3-day stay in a suite we will not stay again.
Leisure Family
10/10
Exceptional
20 Oct 2025
Charles
Nice room
Partner
10/10
Exceptional
20 Oct 2025
Marcus
Excellent!
10/10
Exceptional
20 Oct 2025
Marcus
Excellent!
10/10
Exceptional
20 Oct 2025
Marcus
Excellent!
10/10
Exceptional
14 Oct 2025
Alyssa
The whole stay was amazing
8/10
Excellent
10 Oct 2025
Stephen

Location was great

The place was okay, and the food was not that great. Location was great. $10 charge for parking is not good.
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
James
Clean and nice neighborhood. Quick uber to downtown Nashville. Great staff!
Leisure Partner
10/10
Exceptional
17 Sep 2025
Mickey
Absolutely a great place to stay - great location for safety and dining, great service, very clean and well provided for room - at a great price !!

We will recommend to others and we will be back !!
Leisure Family
10/10
Exceptional
14 Sep 2025
Laura
Very comfortable place to stay in upscale neighborhood for decent prices
Business_and_leisure Self
10/10
Exceptional
07 Sep 2025
Deborah

Revived!

Nice size room. Toilets are low to the ground which was a little challenging for my hubby who is in a non weight bearing cast!
We were surprised when they tried to charge us $10 a night for parking. There was no mention of paid parking when we reserved the hotel room. They did take it off of our bill though, which was very nice.
There was a very nice patio which came in handy for a cigar smoke!
Location… wow lots of great restaurants close by.
Business Partner
8/10
Excellent
06 Sep 2025
Rebecca
The hot tub was nice and hot. Margo the breakfast lady was absolutely wonderful, but the food itself could have been better.
Leisure Family
10/10
Exceptional
20 Aug 2025
Rachel
Staff very friendly and accommodating.
10/10
Exceptional
08 Aug 2025
Steve

Good place to stay, I'd go stay again.

Food was decent, I can tell the food was prepared with care. The waitresses are firendly and helpful. Bed comfort was fine. HVAC is a bit finicky, somtimes too cold and sometimes too warm but it's still not bad at all. front desk and every staff was just friendly and hospital.
Business
2/10
Poor
04 Aug 2025
Waled
This hotel was nowhere near the 4.5 rating that I thought I was booking. While it was walkable to dining options, and in a good neighborhood, the inside of the hotel was very outdated. Our room had a stinch as soon as we walked in, and the beds were very uncomfortable and made a lot of noise. The only thing we actually liked was the indoor pool, but overall for comfort, this hotel was not great at all.
Leisure Family
10/10
Exceptional
25 Jul 2025
Lori
Safe neighborhood. Walkable to restaurants and entertainment.
Leisure Family
8/10
Excellent
23 Jul 2025
Richard
The property was clean and nice. Staff was good.
10/10
Exceptional
22 Jul 2025
Staci
It was great location for what I needed, I was late checking in due to flights, but the staff was nice and got me checked in my room quickly. The room was upgraded which made the stay even better. I would stay there again.
Business Family_with_children
10/10
Exceptional
22 Jul 2025
Nathaniel Maurice
Great property
Leisure Family
8/10
Excellent
21 Jul 2025
Michelle
The location was close to a lot of shopping and restaurants. It was great that it had a pull out couch and a full kitchen. Very helpful when you have a kid that moves around a lot during the night. The fridge was really helpful for kids drinks. The breakfast was good. Fresh waffles was the best! There is sausages and eggs, bacon, bagel, muffins, apple, banana, fruit salad, hardboil eggs etc. Lots of choices. There was always hot water and coffee. The indoor pool and hot tub is a plus however it was really hot in there. We couldn’t stay long because of the heat. The hotel had a weird burnt smell, good thing is it isn’t in the rooms. There were something’s that was not working properly, lose or broken. The door towel rack was supper lose, the knob to the shower is all twisted the wrong way, the handle in the vanity is broken. We did not use them but I think it would be nice that they check the rooms before giving it out. Over all I give it a 4 star. You do have to pay for over night parking which isn’t great but it’s just $10 a night. If there wasn’t a weird burnt smell, some lose/ broken things in room, and the issue with it being too hot in the pool area. It would have been 5. Over all great place for family.
Leisure Family
10/10
Exceptional
02 Jul 2025
Lynn
Very comfortable and appreciated the privacy, yet if there was anything that you needed, clean towels, kitchen supplies, shower shampoo etc. the staff happily brought them to the room.
Leisure
6/10
Pleasant
23 Jun 2025
Margarette
for the price, rooms should have 2 beds
Leisure
8/10
Excellent
18 Jun 2025
Verified traveler

Great location

Second time staying. Hotel is in nice area, clean, safe, and staff is friendly. Toilet height is almost toddler size. Laundry room has several washers and dryers.

Only negative is parking. Courtyard and Residence Inn use same lot which gets full quickly. Adjacent lot appears to be Property of an office building and they don't turn lights on and it's pretty dark. No security.
Business
10/10
Exceptional
07 Jun 2025
Justin
Nice and quiet. Lots of restaurants around and only 20 to 30 mins from broadway.
Leisure Family
10/10
Exceptional
06 Jun 2025
paul
nice hotel, great location
Business
10/10
Exceptional
03 Jun 2025
Theodore
Great hotel. Clean rooms, staff is friendly and helpful. Great area, food and drinks very close by. The area is top notch.
Leisure
10/10
Exceptional
28 May 2025
Meighan

Two thumbs up!

Clean and convenient. Nice pool and hot tub
Friends_and_family Family
8/10
Excellent
26 May 2025
Chadd
My family and i were in town for the long Memorial Day Weekend. We had a great stay as everything was great. The only 1 issue we had was the constant fluctuation of temperature in the shower. From Burning Hot to Cold by millimeters on the temperature handle in the shower. Again we had a great stay other than the temperature inconsistency in the shower. We would stay here again if we get back to the area.
Leisure Family
10/10
Exceptional
19 May 2025
charly
Everything was incredible, but watch for future parking lot charges!
Business_and_leisure Self
10/10
Exceptional
08 May 2025
Yolanda
Great area
Great staff
2/10
Poor
06 May 2025
BG D Brooks
The Marriott Residence Inn oversold my prepaid one bedroom Suite and downgraded me to as standard room-causing my grand daughters to stay elsewhere. Expedia customer was WORTHLESS and, after 45 minutes on the phone talking with at least three different people—I had to hang up and go to a meeting before they could transfer me to another agent. TERRIBLE CUSTOMER service with NO RESOLUTION in sight. You will NEVER handle my travel arrangements in the future!
Leisure Family_with_children
10/10
Exceptional
30 Apr 2025
Russell
Hotel is in a beautiful area. Staff is helpful and attentive. Rooms are very clean and comfortable. Housekeeping and the breakfast staff were amazing!
Leisure Family_with_children
10/10
Exceptional
29 Apr 2025
PR
Layla at the fro t desk was so nice at 1 in the morning when we checked in. She gave us a list of her favorite places to eat that were great. She was such a nice person to talk to and was very informative.
Leisure Family
10/10
Exceptional
23 Apr 2025
Deborah
Nice quiet property with easy parking. Just a mile of 2 from restaurants and stores. The staff taking care of the breakfast were so polite and kind and kept the food well stocked.
Leisure Family
10/10
Exceptional
11 Apr 2025
KEYSHA
Great facility
10/10
Exceptional
11 Apr 2025
Richard S
Hot tub
8/10
Excellent
02 Apr 2025
James
Excellent location and service for me. I would come back with the family when I’m not doing business.
Self
2/10
Poor
29 Mar 2025
Krista
I booked a 1 bedroom suite and was given a studio. Staff did nothing to fix the problem and said since they were fiull, they couldn’t do anything. Very frustrating they didn’t help at all.
Leisure Family
10/10
Exceptional
17 Mar 2025
Kirsten
Clean and comfortable
Leisure Family
8/10
Excellent
10 Mar 2025
Gina Rosalinda
I didn’t like that the air conditioning system was noisy, the walls were thin, but everything else about the stay was good.
Leisure Self
8/10
Excellent
05 Mar 2025
Jack

Bad information on Hot tub

Everything was great. The lady that ran the breakfast was very kind and friendly and answered all of our questions. The only bad experience we had was the hot tub was not working. We called before we booked and they said it was working. We booked 3 days before we arrived. When we arrived I asked what time was the pool and hot tub open until that's when we found out the hot tub was not working she said it hasn't been working for over a month.
Partner
10/10
Exceptional
04 Mar 2025
Donald
.
Leisure Family
8/10
Excellent
01 Mar 2025
Kathy
We booked the Marriott specifically for the hot tub. Found out when we arrived that it wasn't working but we could use the nextdoor hotels. Went there and it pretty much was a bath tub with very little bubbles 😕
Leisure Pet
10/10
Exceptional
28 Feb 2025
Marcus
Staff was so pleasant
Leisure Self
10/10
Exceptional
20 Feb 2025
Anne
The layout of the property was great. The rooms are spreadout enough that i never felt on top of anyone else or even heard anyone gor that matter
Leisure Pet
10/10
Exceptional
15 Feb 2025
Mary Elizabeth

Exceptional Hotel!

We stayed on Valentines Day and the stay was perfect. Easy check in, clean room, welcoming and helpful staff, great area, good breakfast. Check out was 12 not 11 so that was great! The hot tub was down but said we could go to the Courtyard and use that one. So I would highly recommend the Residence Inn to anyone.
Partner
10/10
Exceptional
02 Feb 2025
Kirk
It was very clean and well kept. Very nice.
Leisure
10/10
Exceptional
04 Jan 2025
Michael
Very quier, clean and confortable!
Leisure Family_with_children
8/10
Excellent
29 Dec 2024
Anthony
Well equiped efficienty appartment at a reasonable price. Staff friendly
Leisure Partner
10/10
Exceptional
03 Nov 2024
Chris
Clean, restful & responsive to our requests
Partner
10/10
Exceptional
03 Nov 2024
Ahmed
Air flow and purifier could be adjusted.
Leisure Partner
8/10
Excellent
30 Oct 2024
Loren

Hot Tub wasn't working

I always stay here when I visit family in Nashville. The rooms are nice, have a full kitchen and sleeper sofa. The property has a poll, hot tub, laundry, breakfast every day. The only thing that disappointed me is that the hot tub wasn't working.
Friends_and_family Family
2/10
Poor
13 Oct 2024
Jim
After booking a room on Expedia was told at check in they were overbooked and did not have a room available at Residence Inn.
I have Platinum elite status on Bonvoy. Interesting way to treat a frequent Marriott customer.
10/10
Exceptional
30 Aug 2024
Fred
Clean, helpful staff, all food
Leisure Family
10/10
Exceptional
29 Aug 2024
Anne Marie
Safe, quiet neighborhood. Would have been easier to navigate with a car. Not a lot in the immediate area and many sidewalks under construction.
Business Self
10/10
Exceptional
14 Jul 2024
Jessica
Everyone was so kind and friendly. Very clean and quiet
Leisure Partner
10/10
Exceptional
25 Jun 2024
Steph
It was a very nice hotel & an enjoyable stay
10/10
Exceptional
23 Jun 2024
William
Everthing was clean, functional and made you feel at home. Within walking distance od dining and shops. I would stay here again.
Leisure Partner
10/10
Exceptional
10 Jun 2024
Alexander
Loved the location. The one thing that would make it great would be a Door to sink area away from Bedroom. We had a 1 BR suite. Other than this, just perfect.
Leisure Family
6/10
Pleasant
31 May 2024
Scott
When we arrived, two ladies were in the office talking, and eventually noticed us and hollered for a girl who was stocking something. The lobby was tiny and the furniture was missing cushions. And each time we came and went, people would be sitting right at the doorways smoking. Someone above us was practicing their jumping skills all night. For what it cost, this hotel seemed rundown. Definitely not a place we’d return, especially after an 8 hour drive.
Leisure Family_with_children
10/10
Exceptional
13 May 2024
Mealine
Great property clean and modern, awesome front desk Staff .
Leisure Family
8/10
Excellent
05 May 2024
Fredericka
G
10/10
Exceptional
30 Apr 2024
Russell
Excellent choice for families. Lots of dining and close by. Basketball court and pool were perfect for the kids.
10/10
Exceptional
27 Apr 2024
Mersudin
Perfect location.
Leisure Self
10/10
Exceptional
23 Apr 2024
Jamie
The staff at the property is amazing!
Business_and_leisure Family_with_children
10/10
Exceptional
16 Mar 2024
Lynn
Room and property very clean, like brand new. Free breakfast was awesome! Parking very close and whole area felt very safe.
Leisure Family
10/10
Exceptional
27 Jan 2024
Leilani
The property was clean and well cared for. The staff were friendly and available. The room had all the amenities of home and was cleverly laid out. The fitness room was small but room enough. The pool was clean and enjoyable. There’s even an urban walking trail around the hotel that we enjoyed.
Business_and_leisure Partner
10/10
Exceptional
31 Oct 2023
M.
The best complimentary breakfast we've ever had, anywhere!!!! Each morning for 5 mornings, just great! Yummy coffee too. And lovely women who kept everything refreshed and clean. Great suites, good location to access Nashville and perfect for visiting Franklin. Highly recommend.
Leisure Family
10/10
Exceptional
13 Sep 2023
Cynthia

Excellent Service!!

Fantastic location. The desk staff in the evenings was super helpful, loaning my co-worker a mouse, baked and saved our team cookies, told us about the Tuesday night dinner and gave us great recommendations for our dinners out. Kudos to the night time desk staff and also to the morning breakfast ladies - they did an excellent job keeping the food stocked.
Business

Location & surroundings

Residence Inn Franklin Cool Springs
2009 Meridian Blvd, Franklin, United States

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Residence Inn Franklin Cool Springs

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