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Courtyard Franklin Cool Springs

Nashville - TN · United States

2001 Meridian BlvdView location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Location9.4/109.4
Neighborhood9.8/109.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Franklin Cool Springs

Located in Franklin's business district, the Courtyard by Marriott Franklin Cool Springs is within a 5-minute drive of Aspen Grove Park and CoolSprings Galleria. This hotel is conveniently located 12. 1 miles from the Nashville Zoo and 16. 2 miles from Belmont University.

Guests can enjoy an indoor pool, spa tub, and 24-hour fitness center. Complimentary Wi-Fi, gift shops, and a cozy fireplace in the lobby are also available. The hotel offers 126 guest rooms, each equipped with a Smart TV, cable programming, and a private bathroom with complimentary toiletries.

For dining, the Bistro serves dinner, a coffee shop provides snacks, and a bar/lounge offers evening drinks. Full breakfasts are available for a fee. The hotel also features a 24-hour business center, express check-out, dry cleaning/laundry services, and meeting/conference space. Free self-parking is available onsite.

Read more about this hotelShow less

With a stay at Courtyard by Marriott Franklin Cool Springs in Franklin, you'll be in the business district, within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. This hotel is 16.2 mi (26 km) from Belmont University and 16.6 mi (26.7 km) from Mall at Green Hills.

Stay in one of 126 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 635 square feet (59 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 7 to 17 for adults, and USD 5 to 15 for children
    • Self parking fee: USD 10.00 per night
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Aspen Grove Park 2.3 km / 1.4 mi
CoolSprings Galleria 2.7 km / 1.7 mi
Iasis Health Care 3.4 km / 2.1 mi
Saint Thomas Medical Partners 4.8 km / 3 mi
Crockett Park 5.7 km / 3.5 mi
The Park at Harlinsdale Farm 5.9 km / 3.7 mi
SOAR Adventure Tower 6.5 km / 4 mi
The Factory 6.6 km / 4.1 mi
Boiler Room Theatre 6.6 km / 4.1 mi
Franklin Farmers Market 6.8 km / 4.2 mi
Fort Granger Park 7 km / 4.3 mi
Crockett Park Tennis Center 7.2 km / 4.5 mi
Brentwood Library 7.7 km / 4.8 mi
Brentwood Baptist Church 7.9 km / 4.9 mi
Maggie's Bark Park 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
Show 24 more facilities & services
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Meeting room: 2
  • Business centreExtra charge
  • Indoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable13 photos

    Courtyard Franklin Cool Springs

    DOUBLE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable9 photos

    Courtyard Franklin Cool Springs

    DOUBLE TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Direct dial telephone
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Courtyard Franklin Cool Springs

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 31 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Courtyard Franklin Cool Springs

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Courtyard Franklin Cool Springs

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Franklin Cool Springs

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
9.4 /10
Neighborhood
9.8 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
16 Jul 2026
Dan
Not what we paid for and moved to another hotel for over booking. Never did get 2 rooms we paid for.
10/10
Exceptional
15 Jul 2026
Cathy
Nice quiet hotel. Ice cream across the way!
10/10
Exceptional
07 Jul 2026
Courtney
Everything was great! We were only there for about 12 hours, so didn’t need to use much more than the bed and shower. The location is great! We walk to Tony’s every time we stay here. It’s a great little sports bar with great happy hour specials. We will stay here every time we are passing through
Partner
6/10
Pleasant
03 Jul 2026
Charles
Upon arrival, there were not enough luggage carts available. Had to wait over 1/2 hour, a representative then went to a nearby motel and borrowed one of their carts for our use.

After we arrived home, we received an additional bill for two nights of parking. $10 per night that had never been discussed. Parking was limited, and to be honest, we had to park at the end of their lot next to a business. Not sure if that was part of their parking lot or belonged to the other business.
Family
8/10
Excellent
06 Jun 2026
Constance
Nothing particularly special about this location.
Partner
10/10
Exceptional
06 Jun 2026
Cynthia
Beautiful clean hotel with friendly staff. Location is in a great neighborhood with places to eat within close walking distance. We wish the hot tub was working, but things happen and that’s understandable.
Friends_and_family Family
10/10
Exceptional
21 May 2026
Lou Ann
Very nice hotel and staff. Great neighborhood.
Self
10/10
Exceptional
21 May 2026
Ryan
Great stay
Self
10/10
Exceptional
20 May 2026
Takeya
I
10/10
Exceptional
10 May 2026
Kim
Everything was very nice.
Family
8/10
Excellent
03 May 2026
Arielle
Hot tub was down but overall good stay
Family_with_children
6/10
Pleasant
02 May 2026
Joshua
Not a great place to stay if you are traveling with kids. The area around the hotel was better suited to young professionals rather than families. Staff was nice but the AC wasnt great in the rooms.
Family_with_children
10/10
Exceptional
26 Apr 2026
Thomas
Clean room, great pillows
10/10
Exceptional
10 Apr 2026
Ashley
We stay here when my daughters have cheer competitions we absolutely love it. So much to do with in walking distance.
10/10
Exceptional
27 Mar 2026
Molly Marie
Staff was friendly and accommodating. Hotel was clean and comfortable
10/10
Exceptional
18 Mar 2026
Elizabeth
Room was clean and inviting. Staff was very pleasant.
Friends
4/10
Poor
16 Mar 2026
Kimberly
My sleep was nonexistent, I heard every bump the occupants made above me. No peace at all
Partner
6/10
Pleasant
15 Mar 2026
Michael M
The only issue I had was the beds weren’t made upon our return nor were toes and wash cloths refreshed. They did bring up what we needed in a timely fashion.
10/10
Exceptional
24 Feb 2026
Benjamin
Great location with some great restaurants close by
10/10
Exceptional
21 Feb 2026
Marvin
Spotless room. Nice bath/ shower. Excellent air conditioning. Limited parking
Business
10/10
Exceptional
16 Feb 2026
Steve
Clean. Friendly staff. Great location
Partner
6/10
Pleasant
11 Jan 2026
Michael
Staff was disconnected and “just there.”
Business
10/10
Exceptional
22 Dec 2025
Sarah
Spacious and very clean.
Leisure Family_with_children
10/10
Exceptional
03 Dec 2025
Lance
Very clean rooms.
8/10
Excellent
01 Dec 2025
Tracy
Room was nice, hotel was in a good location. The luggage cart needed fixing. The wheel came off and my husband handed it to the person working the front desk and suggested she have it repaired. The next day we ended up grabbing the same cart and again the wheel came off. Also our room was 53 degrees when we checked in. Luckily we went to dinner and it had warmed up to 65 when we returned. Aside from those things, it was a decent experience.
8/10
Excellent
24 Nov 2025
Eugene
Yes
Leisure Partner
10/10
Exceptional
18 Nov 2025
Clayton
Great everything
Business
10/10
Exceptional
25 Oct 2025
John
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
Leisure Partner
10/10
Exceptional
18 Oct 2025
Stanley
Just a over night heading to Destin Florida
Friends_and_family Family
10/10
Exceptional
20 Sep 2025
Jamie
Great place to stay. Terrific neighborhood. Very walkable.
Partner
6/10
Pleasant
13 Sep 2025
John
I sent them a message requsting info a week before my arrival and failed to receive a responce , even at check in.
10/10
Exceptional
12 Sep 2025
Joseph
Very nice
Business_and_leisure Partner
8/10
Excellent
17 Aug 2025
Anna

Great stay but don’t tell them you have a car

The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
10/10
Exceptional
11 Jul 2025
Cliff
Great staff. Very clean and comfortable
Business Partner
10/10
Exceptional
01 Jul 2025
louis
Friendly staff safe property. Very clean very much so enjoyed our stay
Leisure Partner
4/10
Poor
08 Jun 2025
Britney
We had to be moved from our first room when the AC unit smelt like it was catching on fire and not cooling the room. The second room was fine but there appeared to be blood in the shower so we did not use it on our stay. The fridge in the second room did not work and we needed it to store breast milk so that was frustrating. Sleeping was another story- the road by the room was noisy even over a sound machine and people were up running around and even knocked on our door at 2 am. I will not stay here again. The last time we stayed in the area we stayed at the Hilton and I wish we would have stayed there again.
Leisure Family_with_children
4/10
Poor
08 Jun 2025
Kyle
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
Friends_and_family Friends
8/10
Excellent
04 Jun 2025
Jason
Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room \"tip\" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on!
Leisure
10/10
Exceptional
31 May 2025
Thomas
My only suggestion is a grab bar adjacent to the toilet. I am slightly physically challenged, and a grab bar would be most helpful.
Leisure Family
8/10
Excellent
20 May 2025
Sharon
Ok
Leisure Family
10/10
Exceptional
14 Apr 2025
Neal
The hotel is located centrally to a lot of dining options and close to the major roads. The area around the hotel offered a few dining options for breakfast and dinner.
Leisure Family
10/10
Exceptional
06 Apr 2025
Michael
We had a great stay at Courtyard. The room was clean, facilities were up kept and it was in a great area.
8/10
Excellent
30 Mar 2025
Jynell
Loved the area and how easy it was to walk to restaurants etc. Super cute area. Room had brackets on wall where a picture should have been. Either hang a picture or remove brackets. None of the overhead lights worked. There were kids (I think traveling baseball teams) everywhere, so the pool was crowded with no clean towels, with dirty towel baskets overflowing (I went to the front desk and was given 2 clean pool towels). We would have liked to enjoy the hot tub without it being occupied by small children. They also had a pizza dinner and basically took over the lobby, but it wasn’t a dealbreaker for us and overall a nice stay.
Leisure Partner
10/10
Exceptional
23 Mar 2025
Lonn
Awesome location- easy access to 65. Convenient local restaurants easily accessible on foot! Quick and convenient check in and our room was simply awesome! Would highly recommend this hotel! Nearby mall, antiques 15 minutes away… only drawback is local traffic away from hotel is very busy…
Leisure Partner
10/10
Exceptional
28 Feb 2025
Samuel
Great place at reasonable prices. Lots of dining options within 2 blocks walking.
Business
8/10
Excellent
26 Jan 2025
Reshme
Was noisy at night and not good dining at the hotel
Business Self
6/10
Pleasant
15 Jan 2025
Ratti
Was very dull
10/10
Exceptional
22 Dec 2024
Marcus
Great staff
Leisure Family
10/10
Exceptional
15 Nov 2024
Michael
Room was large, well appointed, and comfortable.

Bartender Coal was nice.

Food and especially dessert and breakfast selections limited buy good.
Business Self
6/10
Pleasant
13 Oct 2024
Craig
Good stop for a ball tournament. Unfortunately they didnt have any hot water. The lack of hot water wasn't just for a short time, it was discussed amongst the whole team.
Friends
6/10
Pleasant
04 Aug 2024
Preston
The parking was a little confusing since the arrow that says \"courtyard\" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing.
Business_and_leisure Self
10/10
Exceptional
28 Jun 2024
Charles

Super nice

Very comfortable. Convenient for food and fun.
Friends_and_family Family
10/10
Exceptional
23 Jun 2024
Justin
Great hotel
Leisure Family
10/10
Exceptional
23 Jun 2024
Verified traveler
This was a great hotel it was clean comfortable and safe and had plenty of parking
Friends_and_family Friends
4/10
Poor
22 Jun 2024
jack
Service is generally poor. Starbucks staff seemed particularly miserable. Kinda odd that you are asked to tip the room cleaners which I’m happy to do but my room was not cleaned once during my stay no fresh towel nothing not entirely clear why I’m being asked to tip.
Business
10/10
Exceptional
27 May 2024
Maureen

Great Hotel

We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful
Friends_and_family Friends
10/10
Exceptional
06 May 2024
Verified traveler

Nice, easy stay

Room was very clean. No issues whatsoever.
Friends_and_family Family
10/10
Exceptional
07 Apr 2024
Bert
Was not quiet that night with lots of kids racing up and down the hallways but miraculously at 10:30 pm all stopped so I would go back for sure!
Leisure Family
10/10
Exceptional
30 Mar 2024
kim
Would stay again!
Leisure Family
6/10
Pleasant
25 Mar 2024
Gerry
There was what seemed like electrical wires in many places coming out of ceiling & into boxes sitting on the ground. Both concerning and not what you would expect to see on a $200 a night hotel stay
Leisure Family
10/10
Exceptional
10 Mar 2024
Marisa

Lovely little getaway

We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been!

The room was a perfect size and we loved the cute little sofa in there.

The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature.

Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there.

The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
Partner
6/10
Pleasant
10 Mar 2024
John
Not happy that they will only clean/ make beds every 2nd or third day. I don’t leave my bed at home unmade and I will not make the bed in a hotel room at $235 per night.
Leisure Partner
10/10
Exceptional
25 Feb 2024
Laurie
The location was convenient to our event.
10/10
Exceptional
17 Feb 2024
Sawgrass
Great place to stay at
6/10
Pleasant
17 Jan 2024
Verified traveler

Call about the pool before arrival.

The hotel was tidy and welcoming. Unfortunately, the reason we picked this hotel was for the pool and hot tub, both of which were cloudy and greenish. I asked if it was safe for swimming at the desk and they didn't even know if was green and just told me it is monitored by maintenance so it must be safe. Needless to say we didn't go in. I would have chosen a much less expensive place had I known the pool would have been like this.
Friends_and_family Family
10/10
Exceptional
12 Nov 2023
Jamie

One night stay

Staff was very friendly. The room was clean and comfy bed. Hot tub was great! We enjoyed our stay.
Friends_and_family Family
8/10
Excellent
26 Sep 2023
Jackie
No hair dryer in room. When called for one..took 45 mins or more to get it to room.
Partner
10/10
Exceptional
10 Sep 2023
Amy
Just a great stay. Beautiful and clean property, very friendly staff. Great location, dining and breakfast options very close. Safe. Highly recommend if looking for location close to Main Street, vinyard, lepiers fork.
10/10
Exceptional
25 Aug 2023
John

Amazing Hotel

Beautiful Hotel!!
Friends_and_family Family
10/10
Exceptional
28 Jul 2023
Debra
Staff is awesome-professional, friendly, making us feel very welcomed…. great hotel in a great location!
Leisure Family
8/10
Excellent
21 Jul 2023
Raymond
Beautiful hotel. Very clean. Courtyard by Marriott really needs free breakfast and 24/7 coffee in lobby. Probably will stay at other high end hotels with these amenities in the future.
Leisure Family
10/10
Exceptional
26 Jun 2023
Barbara

Clean and comfortable

The room was clean and comfortable. I do not need to have the air conditioning turned down to the 60's when I walk into it! Don't remember if it was 64 or 66, but it was too darn cold and that is totally unnecessary!
Self
8/10
Excellent
09 Jun 2023
Ronica
My family enjoyed walking to delicious restaurants.
Business_and_leisure Family
8/10
Excellent
08 Jun 2023
SARAH
It was a good location. Restaurant and juice place are close to this location. Although the pool and hot tub needed cleaned, it was a good overall stay.
4/10
Poor
29 Mar 2023
Bonnie
The only problem with this stay is that you don't offer any sort of coffee or anything for breakfast unless you pay an arm and a leg for it. You are the only hotel that I know of that doesn't. For this I would never stay at this place again. For the price that I paid for a night here of over $200 you can't even offer your guests a free cup of coffee which would cost you $1.00? That's horrible.
Leisure Family
10/10
Exceptional
26 Feb 2023
Lory
The room looked updated. Everything was clean.
Leisure Partner
10/10
Exceptional
19 Feb 2023
Tina
The hotel was very clean and comfortable. Rooms clean nice view from balcony. Beds pillows and sheets clean and comfortable Highly recommend. Courteous and professional staff. Loved the pool and hot tub. Good area for dining and shopping. We would Definitely stay again.
Leisure Family
10/10
Exceptional
01 Jan 2023
Donna
Beautiful area, convenient, room was very nice. Would definitely stay there again
Leisure Partner
2/10
Poor
21 Oct 2022
Oscar
i booked a room thru expedia that said it was pet friendly. turns out they were not. was not able to get a refund so i had to eat that money and book a room with the sister hotel, the Residence Inn. never again will i go thru expedia and will tell everyone i can to never go thru expedia. i want my money back
Leisure Family
10/10
Exceptional
10 Sep 2022
John
Everything was outstanding especially the staff (receptionist, restaurant/bar, housekeeping).
Business Self
8/10
Excellent
20 Aug 2022
David
No complimentary coffee. Staff was very nice. Nice lounge area, great location.
Business Self
8/10
Excellent
09 Aug 2022
Verified traveler

Courtyard - Not as good as it used to be be

It was ok. Seems like Courtyard is slipping a bit. Room was stale, shower curtain noticeably dirty, room
Could use some paint and new furniture.
Business
10/10
Exceptional
08 Aug 2022
vicki
Very clean facility and friendly staff!
Leisure Partner
6/10
Pleasant
22 Jul 2022
Brandi
We were asked if we'd like daily housekeeping when we checked in. We said yes, since we knew we'd be there for several days. We never got it; we had to ask every day for someone to bring towels. We were also told there was complimentary breakfast...while there is breakfast, it is not complimentary.
Leisure Family
10/10
Exceptional
19 Jul 2022
Ellen
Extremely clean and comfortable beds! The staff was very kind and accommodating!
Leisure Partner
8/10
Excellent
04 Jul 2022
John
Parking could be better.
Business Self
10/10
Exceptional
13 Jun 2022
Shelby
Staff was very friendly, check in and check out was fast and easy, great parking and everything was very clean!
Leisure Partner
2/10
Poor
04 Jun 2022
Cynthia
Would not stay again. No towels and called twice. Was rudely told of their way. Third call suggested I come get the towels. I said forget it and finally brought some. Not very friendly.
Leisure Family
10/10
Exceptional
01 Jun 2022
Jeremy
Great overall
Business Family
10/10
Exceptional
30 May 2022
Andy
Overall excellent
Leisure Partner
10/10
Exceptional
27 May 2022
IGOR
Nice
Friends_and_family Family
10/10
Exceptional
18 Apr 2022
tara
Staff was so very nice. Clean and family friendly. Great place to stay.
Leisure Family
10/10
Exceptional
09 Apr 2022
Benjamin
Great stay
Leisure Family_with_children
8/10
Excellent
30 Mar 2022
melvin
Nice place overall. Very friendly staff. Nothing much around the hotel with a few fast food chains only.
Leisure Self
10/10
Exceptional
25 Mar 2022
Jason
It was across the street from my work and the dining and shopping and close proximity to fuel and healthcare facilities was phenomenal!.
Business Self
8/10
Excellent
23 Mar 2022
nicholas
I took my 9 year old son on a little trip. We loved the pool and hot tub. One of the best breakfasts we have had. The hotel was fantastic and was quiet. Staff was very friendly but under staffed in the bar area. Only thing i didn't care for was the random balls of hair on the comforter.
Leisure Family_with_children
10/10
Exceptional
22 Mar 2022
Judith K

Great place to stay!

We wanted to go to Nashville but didn't want to stay right downtown. Franklin was a great area to stay and the area had restaurants to walk and some bars! It was only a 25 minute commute into Nashville! Our king room had a balcony that we didnt use but was a nice view.
The staff was great and there was a small bar in the lobby. My only complaint would be some mold in the shower but the water was continuously hot the whole trip!
We truly enjoyed this hotel and will be back!
Partner
10/10
Exceptional
20 Mar 2022
Lisa
Very comfortable stop on the way south! Little bistro was great, didnt have to head out looking for food after a long drive!!
Leisure Partner
10/10
Exceptional
20 Mar 2022
Chris
Clean, friendly staff
8/10
Excellent
18 Mar 2022
Gregory
Nice local, cleanliness
Staff not well informed
Leisure Self

Location & surroundings

Courtyard Franklin Cool Springs
2001 Meridian Blvd, Franklin, United States

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Courtyard Franklin Cool Springs

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