Sonesta ES Suites Nashville Brentwood

United States , Nashville - TN
Brentwood, 206 Ward Circle
Show on Google | Map

100 reviews shown

8/10

Excellent

18 Mar 2026

Hugo

Great place to stay

Friends

10/10

Exceptional

16 Mar 2026

Susan

Good location, but facilities are a little dated.

8/10

Excellent

15 Mar 2026

Rainey

The room, location, and staff were great. We had no issues during our stay in regards to that. What we experienced that made our stay less enjoyable is that the occupants in the two other rooms across from us were smokers and since our room was by the stairs, that is apparently where the smokers liked to hang out. Our room smelled of smoke the majority of our stay which was a bummer because we are not smokers. Besides that the room was nice and comfortable.

Pet

10/10

Exceptional

15 Mar 2026

Sandy

Clean, conveniently located, friendly

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Lashundra

Breaking could've been better..Price was very reasonable..it was quiet..we seen a family of rabbits by the walking trail. Bed seemed like it was a full size in each bedroom..

Friends

8/10

Excellent

07 Mar 2026

Tonya

This is our 3rd stay at this particular Sonesta location. The rooms are clean, staff are friendly but the breakfast leaves much to be desired for the extra price they tag to stay at the ES instead of the Simply not far away.

Partner

10/10

Exceptional

07 Mar 2026

Francisco

The bathroom could use a remodeling, everything else was super

Business

8/10

Excellent

06 Mar 2026

Amanda

I was appreciative that it had pots and pans and other cooking equipment. However, the equipment was in very poor condition. Also, the toilet paper dispenser was falling off the wall. Other than those minor issues, the room was great. The bed was AMAZING. I slept amazingly.

Self

10/10

Exceptional

05 Mar 2026

delorian

Staff was very friendly and helpful. The room was clean. The environment was safe and not noisy at all.

10/10

Exceptional

04 Mar 2026

Anthony

Great room with kitchen

Partner

10/10

Exceptional

04 Mar 2026

Anthony

Friendly staff and the spacious room
With kitchen was great

Partner

10/10

Exceptional

25 Feb 2026

Katherine

Room was very comfortable and clean. And the price was excellent! I really enjoyed myself and would stay again.

Self

2/10

Poor

22 Feb 2026

Aaron

Expedia charged me for a trip that did not happen

2/10

Poor

21 Feb 2026

Gina

Mold in the rooms, flooring coming up and ceiling falling down.

Family_with_children

8/10

Excellent

19 Feb 2026

David

Room was fine.

Partner

10/10

Exceptional

16 Feb 2026

Timothy

Kimeon the manager was amazing. He went above and beyond for us. The hotel room was great

6/10

Pleasant

15 Feb 2026

Gina

The door was not secure, mold in the vents

8/10

Excellent

10 Feb 2026

wade

Room was clean and staff friendly. Only thing I’d recommend is bring your own pillows as we ended up using towels and blankets to sleep on.

8/10

Excellent

07 Feb 2026

Theresa

Room was nice.

Business

10/10

Exceptional

04 Feb 2026

Veigh

Staff was very friendly. Having a kitchen was great to save money. It was in a convenient location.

Business

10/10

Exceptional

03 Feb 2026

Steve

Comfy bed,

Business

10/10

Exceptional

01 Feb 2026

Karlene

Kiemion, our front desk supervisor, was the best. He helped us with checking in and showed us where our building was.

Our room was on the second floor, which we didn't mind. Upon entering, everything was clean and smelled nice. There was a fireplace, we didn't use. Two bedrooms, two bathrooms were spacious enough; plus, there was a sofa bed. I really enjoyed that there was a kitchen, in case we didn't want to eat from complimentary breakfast.

My family and I stayed there for the night, there was a Publix close by, so we were able to buy what we wanted and go back to the hotel.

The bathrooms had the shampoo/conditioned/body wash pumps attached to the bathroom wall, under the shower head.

This hotel is located within a commercial area, so there isn't much to do. You'll have to drive to all the hot spots. But again, we didn't care, because we were only staying one night.

Overall, we all enjoyed it and would book again.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Katherine E

The room was very comfortable and management was so very friendly.

Leisure Self

10/10

Exceptional

30 Jan 2026

Bobby

Yes

Leisure Self

10/10

Exceptional

29 Jan 2026

patrick

We were stranded due to the 2026 ice storm/power outage. The staff was fantastic in accommodating our needs with the dogs. Thanks to the staff for showing up to work and being so polite when no one was looking.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Clara

The rooms were clean. Kimmeon was awesome.

Business Friends

8/10

Excellent

15 Jan 2026

Tonya

This was my second stay at this particular Sonesta. This room was not quite as nice as my last stay. Carpet needs a good cleaning. The ice maker was not working. The breakfast is not worth the $30 difference in the charge for the Sonesta ES versus the Sonesta Simply Suites that does not have breakfast. i guess I was spoiled by the breakfast at my first stay at a Sonesta in Birmingham, AL. I will still give them another chance as I do like the location.

Business_and_leisure Family

6/10

Pleasant

07 Jan 2026

Sally

During the 5days we were there we received no fresh towels nor were the wastebaskets emptied.

Partner

10/10

Exceptional

04 Jan 2026

Chrisopher

Good breakfast snd the large rood was great.

10/10

Exceptional

30 Dec 2025

James

Room was spacious and comfortable. 2bedroom 2bathrooms, full kitchen. Room was clean, bed was comfortable. Convenient location about 15 minutes from downtown Nashville.

10/10

Exceptional

29 Dec 2025

Lisa

The front desk representative was very customer service oriented.

Leisure Pet

6/10

Pleasant

28 Dec 2025

Elitania

Check in was great however the definitely need updating.

10/10

Exceptional

25 Dec 2025

Darryl

The area was quiet, the rooms were very spacious and we were very happy with our stay

Friends_and_family Friends

8/10

Excellent

20 Dec 2025

James

Overall positive experience. Although, the landscaping crew were a bit overzealous and blew leaves and cigarette butts under the door gap into the unit as they were cleaning up. I can't imagine they didn't realize that!

Leisure Family

6/10

Pleasant

20 Dec 2025

Susan

The bathroom floor was dirty and sticky. The coffee pot didn’t work

The gentleman that checked us was very nice and accommodating.

Partner

10/10

Exceptional

11 Dec 2025

Glenna

Check in was good. The room was very comfortable.

Business

10/10

Exceptional

08 Dec 2025

Mary

Nice

Leisure Partner

10/10

Exceptional

07 Dec 2025

gary

Clean and comfortable room. Very friendly staff

2/10

Poor

03 Dec 2025

Rachel

The room is disgustingly and fithly
Don’t stay here

8/10

Excellent

02 Dec 2025

Christina

Front desk staff was very friendly. Spacious room, comfortable bed, hot shower with great water pressure, quiet area.

Leisure Partner

6/10

Pleasant

30 Nov 2025

James

Terrible

Business_and_leisure Partner

6/10

Pleasant

30 Nov 2025

Terrell

The bed, AC, kitchen, location, room access, and work desk were comfortable and allowed me to be cozy. The staff was friendly. The free breakfast was slightly better than most hotels. I only take off a few points for there being 2 dead spiders on the wall and the shower could use a small renovation. Nevertheless, I would stay here again. ~3.5 stars.

Business_and_leisure Self

10/10

Exceptional

28 Nov 2025

Bradford

Staff was very helpful. Room was spacious. Kitchen good. Good value.

Friends_and_family Family

8/10

Excellent

24 Nov 2025

Tonya

Breakfast is truly lacking at this location. I have been to another Sonesta that had a much better breakfast.

2/10

Poor

22 Nov 2025

Gracie

The room smelled of cigarette smoke. Damage to the walls, dirty floors, dirty bathtub. Would absolutely not stay here again.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Jessica

Very clean. Good stay. Would stay again. — Breakfast was very questionable! But we didn’t really want it so that was ok.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

James

Great suite. Great breakfast included. Great location!

Leisure Family

8/10

Excellent

18 Nov 2025

Sarah

Nicely furnished room. Glasses could have been cleaner.

Leisure Self

6/10

Pleasant

17 Nov 2025

Heather

Front desk staff upon arrival 10/10 she was welcoming and informative!

Room: Nothing special, dated, bathroom needs a lot of attention, peeling paint, black mold growing on walls and other areas, toilet was missing the seat cover. Just not what pictures look like online.

Other tenants: NOISY! can hear every conversation going on within the corridors, upstairs tenants (pretty sure they live there) walking around all night, noisy coming down the stairs, just very loud all the time.

Grounds: Brentwood is honestly beautiful, and the property is located next to a decent sized pond, great area to walk, the grounds could be cleaned better, corridors are messy, and building could use a power wash.

Probably would not stay here again unfortunately.

Leisure Self

8/10

Excellent

16 Nov 2025

Kendall

Easy check in and check out, not enough towels and kinda dirty shower! Very good breakfast

10/10

Exceptional

13 Nov 2025

Rashandra

Very pet friendly. Loved there were rooms specifically pets. Breakfast was hot and fresh. Room was clean. We will be back!

Business_and_leisure Pet

2/10

Poor

12 Nov 2025

Alana

Booked a handicap room for my mom as she just had knee surgery. Got there to check in and they gave her a regular room on the second floor with no elevator. They changed the reservation and didn’t tell us. They offered to get her a room at a sister hotel - we had 5 rooms for our group and they wanted to send her to a hotel by herself. The front desk gal wasn’t very accommodating nor did she act like she cared. All 5 rooms had no hot water a certain points. When we went to the front desk to ask about it, the attendant was on the phone with another room and rudely let them know “others are getting ready too so you’ll have to wait for hot water”. There’s no room service unless you’re there for 7 days so don’t expect clean towels unless you go to the front to get them. Rooms are kind of old and need updating but the bed was comfortable. We didn’t try breakfast so no review on that. But overall we were not happy with how our reservation was changed with no warning or with the rude staff.

10/10

Exceptional

11 Nov 2025

Lucas

Awesome experience

8/10

Excellent

09 Nov 2025

Maaike

Spacious room, easy check-in and out. Breakfast was okay. Clean enough, not top notch, but biggest complaint would be the sound from neighbors. We could hear the people above us going to bed, turning in bed and using the restroom.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Kymberly

The room was very spacious and clean. I absolutely love the privacy its like your own studio apartment!!! They provide all the essential cookware and they also supply dish detergent and dish washer cleaner. Definitely 5

10/10

Exceptional

03 Nov 2025

Kimberly

I love the room it was very spacious and clean, I also love the privacy its like your own studio apartment. I love how they provide the essential kitchen utensils and have friendly staff. Definitely deserve 5 🌟

10/10

Exceptional

01 Nov 2025

Kriss

Courteous staff, lovely place, breakfast could start earlier, room needs a deep cleaning.

Partner

10/10

Exceptional

31 Oct 2025

Damien

The entire experience was great. From the reception to the room to the location.

Leisure Friends

6/10

Pleasant

30 Oct 2025

Genesis

There was a cockroach in my bathroom. I stayed there for 5 days and not once did they come clean my room. The staff onsite was super rude and disrespectful. They did not have basic manners.

Business_and_leisure Partner

8/10

Excellent

30 Oct 2025

Tim

Sheets, carpet, kitchen all very clean.

Maintenance needed...like paint over a dry wall patch closet door kept falling off....carpet very worn.

Staff all super nice and friendly.

Good area that appeared safe. But a long hike from Nashville and airport which made Uber very expensive. No shuttle if you wanted to visit a stor.

Breakfast was painful. Eggs likey powered mix. Had sausage gravy but no biscuits. Fruit was nowhere near ripe. Taco Bar on last day but I was not really wanting spicey chicken at 8AM?

Leisure Family

4/10

Poor

26 Oct 2025

Latasia

mold, non working tv and phone and light etc

Leisure Family

8/10

Excellent

25 Oct 2025

Bridget

Great experiienc3

Business_and_leisure Self

10/10

Exceptional

23 Oct 2025

Joseph

The hotel was very clean, and the staff was very friendly.

Business

8/10

Excellent

19 Oct 2025

Carol

The carpets need to be replaced they are dirty. More staff available at the front desk.

Leisure Family

10/10

Exceptional

17 Oct 2025

Lisa

Great location and beautiful grounds.

Leisure Pet

4/10

Poor

15 Oct 2025

Sue

Shower tiles were dirty. When i checked in Expedia only put the name of my guest and even though I was alerted on my phone of the hotel charge, (which was $100 more than I agreed upon)

4/10

Poor

13 Oct 2025

Jessica

Check in was short and sweet. Little to no information was given other than “this is where your room is located and if you need clean linens you have to bring your dirty ones to the lobby and we’ll replace them.” The room was nice and big. To say it was clean would be an understatement. The bathroom had mildew around the tub, the bottom of the bathtub itself was dirty, and there was hair in the corners of the bathroom. The end tables were dusty and the carpets were gross. The ceilings were covered in black dust where the vents were located. All of the rooms were supposed to be non-smoking but every night and every morning a strong smell of cigarette smoke and marijuana smoke would make its way into our room. The free breakfast was a continental breakfast so we didn’t expect much but the 2 mornings we were there they served exactly the same thing - barely warm watery scrambled eggs and super dry potatoes and sausage gravy. One morning they did have cold sausage links as well. They also had your usual toast, bagels and cold cereals. The positives: ample parking, hot water and a great location if you’re headed to Nashville attractions.

Leisure Family

10/10

Exceptional

11 Oct 2025

Dona

perfect

10/10

Exceptional

07 Oct 2025

Shanice

I’d stay here again because it’s quiet and near a decent amount of food and groceries. Plus they have a fridge.. The only negatives are: breakfast is mid (but free) and we found a big spider in the tub one day and then a huge wasp on the last night but overall, I’d definitely recommend it and come back

Leisure Family_with_children

8/10

Excellent

07 Oct 2025

Nicole

Our rooms air conditioning stopped working after 2nd day, thankfully they moved us to another room. If you’re going to offer sofa bed for additional sleeping I would recommend a heavier blanket for sofa bed as it’s nothing more then a sheet thickness

Leisure Family

10/10

Exceptional

05 Oct 2025

Leann

Loved the 2 bedroom suite option. Clean, comfortable, will stay again.

Leisure Family

4/10

Poor

04 Oct 2025

steven

Gen Z front desk person was in the back on the phone with “her boss” at 6 something pm. That’s why I waited 30 mins calling and trying to get someone to check me into the hotel. When the person appeared, no apology was rendered. Her appearance was not demure nor professional. Job killers on both hands.

Business Self

8/10

Excellent

04 Oct 2025

Karen

Good breakfast options

Leisure Family

10/10

Exceptional

03 Oct 2025

Jeffrey

So.e of the cabinets were. It in good condition.
Rugs had quite a few stains.
Rooms were clean and comfortable

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Stephanie

Friendly staff and spacious room.

Leisure Self

10/10

Exceptional

01 Oct 2025

Pamela

Great set up and area

Friends_and_family Friends

8/10

Excellent

30 Sep 2025

Catherine

Enjoyed our stay

As one can see from photos kitchen is a bit dated, but it’s comfortable and feels like home. The grounds and pool area are nice. Breakfast offerings change a little every day which makes it more interesting. Staff was very nice and helpful.

Partner

2/10

Poor

29 Sep 2025

roberta

Human feces in laundry room behind trash can was down the wall and on the floor.room had horrible smell.
toilet seat was up and lint in toilet and on floor in double door room. other bedroom has construction dust and debris on bathroom floor.

Leisure Friends

2/10

Poor

29 Sep 2025

jeff

The best way to describe this hotel is worn out and unkept. The sheets and towels were ok, but the room was beat up, the shower was worn out, there are stains on the bathroom walls/ peeling paint, and the room smelled. Each room access door is exposed to the outdoors; so don't think it will be like going to a hotel where you securely access the floors via an internal elevator. Anyone can walk up and knock on the door to your room. The room entryways were filthy with numerous stains on the concrete, there was food spilled and stained all over the place, ice cream sprinkles were ground in the steps going up to our second-floor room. We were afraid to walk on the floors without our shoes on. The employees were friendly.

Leisure Family

10/10

Exceptional

14 Sep 2025

Melissa

Kimyon (I hope I spelled it correctly) was truly a blessing, very kind and gracious.

10/10

Exceptional

08 Sep 2025

Tim

Enjoyable stay. Will visit again.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Alison

Very friendly and accommodating staff. Spacious rooms and comfortable beds with very nice quality linens.

Leisure Family

4/10

Poor

02 Sep 2025

Verified traveler

Disappointing stay

We were there 5 days and had issues every day. Day 1 90% of TV channels did not work Day 2 no water afternoon Day 3 no hot water in AM. Day 1-5 tub slow drain. Had to remove stopper. Day 4 towel bar that was cracked on arrival fell off the wall. For the TV, maintenance came but issue persisted throughout stay. He said hotel needed to upgrade their service, so this was a known issue. The day I tried to call about the water, the front desk never answered so I had to walk to the lobby. The front desk staff and maintenance were extremely nice, but having issues every day was very frustrating. There were areas on the wall in the bathroom where paint had peeled off. We stay in Brentwood when we come to Nashville, because it is a very nice area. This stay was not and we will not stay there again. I was also a little disappointed in the exercise area being this was a long stay suite area.

Friends_and_family Family

4/10

Poor

01 Sep 2025

Debra

One night was enough.

Room had bad odor and was not super clean. Spider webs, actual spider in the kitchen sink and wrappers from fruit snacks on floor. Bed and bathroom were clean enough. Breakfast was ok.

Friends_and_family Family

4/10

Poor

01 Sep 2025

Erin

No hot water for 3 days and no elevator for handicapped. Costs not reasonable!!

Business_and_leisure

2/10

Poor

01 Sep 2025

Erin

No hot water for 3 days!! No elevator for handicapped!

Business_and_leisure

6/10

Pleasant

27 Aug 2025

Justin

Pretty good property in a nice area. Several walkable restaurants. Great room space and layout. Awful \"breakfast\" ... mystery meat is an understatement, along with very less than fresh pastry options. And, oh yeah, we woke up to a huge roach crawling across the middle of the suite.

Business_and_leisure Family

4/10

Poor

23 Aug 2025

Chelsey

We stayed at this location July 31-August 4, 2025. When we arrived at the main building to check-in the supervisor was extremely nice and welcoming! We reserved 2 \"suites\" both had 2 rooms, a kitchen, living room and 2 bathrooms. I say \"suites\" because the longer we stayed at this location the more in just seemed like they were wanting this location to be long term rental apartments. Which is completely fine! I would just prefer that be communicated somehow on the website. When we entered the first \"suite\" there was mold all around the air vent, the outlet in the bathroom behind a towel was hanging out of the wall. The floors were absolutely disgusting!! Obviously, when going to hotel,motels, condos, etc.. you dont expect the carpets to be sparkling. HOWEVER, when you can literally see the filth(dirt) on the floor that's ridiculous. We have 4 kids 12years old down to a 1year old. Unfortunately, I did not allow them to even play on the floor due to this. There was also about the size of quarter cockroach on the floor that we found beside the curtains. The ice maker in the fridge did not work as well. Our second \"suite\" had all the same issues just no roach was found. I would say this was just bad timing. However, they did switch one of our rooms and it had the same issues, but again just without the roach. The pool was fine the first night, but after that there was hair throughout the pool . Visible from just standing outside of the pool.

Leisure Family_with_children

6/10

Pleasant

19 Aug 2025

Scott

Had trouble checking in and they charge $10 an hour before 4pm. Meaning if you wanna check in even if room is ready before 4pm, they will charge you. Room it self was ok, chair and couch stained and worn out. Just a bit run down kinda place

Friends_and_family Family

8/10

Excellent

18 Aug 2025

Kristen

Great place!
No daily towel service-
Kitchen utensils and pots and pans were in very bad condition

8/10

Excellent

18 Aug 2025

Candice

We absolutely loved our stay at the Sonesta in Brentwood! It was our first time in the area. Rooms were spacious, comfortable and clean and had all the amenities!!

The breakfast is excellent value and provides plenty of options for everyone.

My only recommendation was that perhaps some exterior yardwork and maintenance be considered. Some paths were slightly overgrown from the foliage and the stairs/stairwells were in need of a clean up. Swept, and spiderwebs etc dealt with.

Otherwise? Exceptional we would return and seek other Sonestas in the future

Leisure Partner

8/10

Excellent

12 Aug 2025

Kristen

Nice quiet location. Stayed for 5 days. Night manager was kind and professional. The doorway area to our suite needed to be swept badly. The cookware was in very bad condition…. Like it had been salvaged from a homeless encampment’s garbage. Beds were comfy and bedrooms were nice and spacious.

Business_and_leisure

2/10

Poor

12 Aug 2025

Reda

Bad Place not suitable for family.

I have to revise my review because hotel . Com don’t like people telling the truth . Check in took 45 minutes. Hotel is filthy and staff are incompetent. I have a charge of 179.20 that was charged to my card for no reason . Breakfast is so bad and employees one time did not show up to prepare breakfast so the manager had to do it. Also slots of drug users around and not safe place to stay. Point

Friends_and_family Family

2/10

Poor

11 Aug 2025

Conrad

I made a reservation to stay at this hotel for 6 nights so my grandchildren could swim in the pool. I live 30 minutes away. On the day of my arrival my granddaughter jumped in the pool and I immediately noticed the pool was a solid murky blue. I had her hop out (she is 7) and Google - solid, murky pool. What it showed was E. coli, bacteria, algae, etc. Do not swim in Pool. I immediately went in the office and asked to speak with the manager. I was told the manager was off for the weekend. This was Friday at 2 o’clock. I was given a card and told to call her, but she does not usually pick up on weekends. I did call and got her voice message and asked about the pool and when it would be fixed.I left my phone number and email address. I also called the other phone number on the card and it connected me with the other Sonesta hotel a block away. The desk manager at the other hotel informed me they have a pool maintenance man that comes every morning. I informed him I didn’t find that possible since the pool was not in usable condition. He said he would inform him of my concerns. I went out to the pool the next day. The Pool was in even worse condition, now completely solid thick blue and a pool closed sign on the gate. This continued every day for the next six days. I went to the front desk and was told the manager was not in. I never received a call or email from the manager. The pool was unavailable during my entire stay. No accountability!

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Antonia

N/A

Business_and_leisure Friends

10/10

Exceptional

08 Aug 2025

Rasasha

Im planning another visit to Nashville, just so we can book here again! It felt as if we had a home away from home!! This property was beyond nice, and the suites are like mini apartments. We LOVED our suite!

Leisure Family_with_children

6/10

Pleasant

07 Aug 2025

Leann

I didn’t like having to load our dirty bath linens every single day and take to the front desk to exchange for clean ones. We were there for a golf tournament and showered morning and night. That was a pain. The room smelled, plus whomever was staying next door, smoked fanatically right outside of their door which carried over into our room, that’s if you weren’t walking through her smoke walking into your room. The least she could’ve done was walk out away from the building. Complex was old, musty and not very comfortable. Wouldn’t stay again and wouldn’t recommend.

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Jeff

The rooms were very nice,,,there was some trash laying around the building and parking area.

Leisure Self

8/10

Excellent

02 Aug 2025

Steven

Very nice rooms with a full kitchen and comfortable accommodations.