Name: Sonesta ES Suites Nashville Brentwood
Address: 206 Ward Cir, Brentwood, 37027, US

10/10

Exceptional

30 Jul 2026

Ashley

Amazing loved staying here would be 10/10 if pool was open. Staff was amazing so nice and the breakfast was great. Id stay here again in a heartbeat.

10/10

Exceptional

28 Jul 2026

Edna

Very spacious and the staff very friendly

10/10

Exceptional

26 Jul 2026

Paula

Lightening struck the area and damaged some of their tech. Keys could not be made. The INCREDIBLE young man at check in found a way to get us all into our rooms. I know he was exhausted running back and forth to use his master key. Bless him, he was the kindest and nicest front desk person on the planet. Everyone loved him and was impressed.
We used this hotel often when my daughter lived in Franklin. It has been a couple of years and when I figured out we were going to be near by.... I made my reservation quickly. Rooms are big, beds were comfortable, guests are polite, breakfast was good, location perfect.... and the staff were beyond superb!
HIGHLY HIGHLY HIGHLY recommend!

8/10

Excellent

26 Jul 2026

powanda

Room was clean and the staff was gear

8/10

Excellent

21 Jul 2026

John

Very Clean roomsand grounds, comfortable furniture, but we requested a pack and play when we booked over 6 months ago and twice before arrival, but apparently none available when we arrived. Which makes 2 adults and a 2 year old sleeping in a double bed difficult and uncomfortable.breakfast was good although pancake machine was broken the whole time. Pool was nice and clean but a bit small for the size of the property

Family_with_children

8/10

Excellent

16 Jul 2026

madonna

Great value and very nice staff!

Family

4/10

Poor

12 Jul 2026

Jodi

Our room was not clean, and had to move to another room. The after hours staff are not helpful and the property is pretty tired.

Family

6/10

Pleasant

12 Jul 2026

Robin

The pool was closed after we had specifically asked about the pool. Very frustrated to find it closed when we arrived!! We were told we would be credited an amount but never were.

Family_with_children

2/10

Poor

07 Jul 2026

Alon

The pool was broken even though it should have been fixed. The pancake machine was broken. They had no bbq equipment and was told by the staff to go buy at the dollar store. I have stayed a Sonesta last year and came back this year because it was a good experience. This stay was terrible and our last at this chain.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

meliss

clean room, close to nashville, and good breakfast

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Kimberly D

The pool was down for repair. The breakfast was great. The staff was friendly except for somebody that was working second shift. I could not find out if my reservation was still there or not and was a little worried until I got there. The second shift person was not very helpful.

Self

10/10

Exceptional

29 Jun 2026

Gus

I really enjoyed my stay here and would recommend it
Very nice area and friendly staff

Family

6/10

Pleasant

28 Jun 2026

Sheila

This hotel needs a facelift. Carpet is filthy. If you book this, bring a pair of slippers or just wears your shoes the whole time. I went to use the grill and there was zero propane left in both tanks. The check in guy in the morning was awesome but the evening guy didn’t seem to care for his job. If you want more towels, wash rags, etc, you have to bring your dirty ones to the office to get new ones. Breakfast was mediocre. I’ve had better but I’ve had worse too. The lady helping with breakfast was super nice. There is a nice trail behind the facility to walk. The kitchen was nice but nothing but silverware so if you want to cook, use a fork. It’s nice to have 2 bathrooms for getting ready as well as separate bedrooms. Tv has about 10 channels but not that big of a deal. If you want to visit Nashville like I did, it’s a good location but you get what you paid for. It’s a one and done for me.

Friends

6/10

Pleasant

28 Jun 2026

JULIA

The room was fine. Breakfast was gross. The pool was dug up.

Partner

4/10

Poor

27 Jun 2026

Edward

Pool was under renovation which we did not know. Walls are thin and we could hear people above us and stomping up and down the stairs until about 3 AM. Not a fan of doors that open to the outside and the way the pics were taken you could not tell they did.

The property looked NOTHING like it did from pictures on the Expedia site. Weird thing…there is a light in the toilet part of the bathroom but not in the area with the sink and vanity. Kinda hard to get good lighting for any attempt at putting on makeup. Shower kinda wonky to switch from bath to shower.

On the plus side, breakfast was good (though pancake machine was out of order both days), coffee was good, room was clean (but VERY outdated) and any staff members we encountered were friendly.

Won’t be on our list for a future stay in Nashville.

10/10

Exceptional

25 Jun 2026

Howard

Clean, Quiet and comfortable with very friendly team members.

Self

10/10

Exceptional

23 Jun 2026

Dorothy

Great staff! The pool was closed that was the only bad part

Family_with_children

8/10

Excellent

19 Jun 2026

JORGE

Staff was great , but the cleanliness of the room was not so good ! There was mold in the bathroom and vents were covered in dust hanging down right where I was sleeping !

Family

6/10

Pleasant

17 Jun 2026

Sara

We stayed for 3 nights. It was just ok. Not likely to return.
Pros
Two room suites offered privacy
Breakfast offerings were hot and well supplied
Check in and out was quick and easy
Pets allowed (I didn’t have one but saw many)
Full kitchen

Cons
Photos on listing do not look like current state of property
Room was never serviced by housekeeping during 3 night stay(no clean towels, trash collection, or room refresh)
Fire alarm repeatedly went off if someone was taking a hot shower (front desk called and knew it was the likely culprit)
Property is showing wear and tear.
When asked for clean towels, I was told to come pick them up myself despite when I got to the front desk there were 3 employees loudly arguing and not working.
Dresser drawers (in both bedrooms) did not stay closed because the foundation had
shifted so much
Living room sofa was overdue for replacement due to overuse.
Electrical Plugs didn’t all work

Family

8/10

Excellent

16 Jun 2026

Charisse

There was an awful animal smell upon entering the room. I am recommending trees to be cut away from the building. The trees are blocking the numerical unit on the building. I am also recommending spider webs to clean off the stairwell outside and around the outer window panel. None of 5/6 outside landscape lights worked.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Wes

Perfect for my work trip!

Self

4/10

Poor

12 Jun 2026

Moritz

is a very old establishment the room had humidity and mold all over for the price should be in better conditions.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

ANTHONY

Very good breakfast. Easy parking. Could use better lighting in stairwell up to room and room entrance.

2/10

Poor

10 Jun 2026

Armando

Horrible roaches no clean lining couldn't get clean towels didn't clean the room said they could only do it if u stay longer than 7day .told us stop complaining or we could find somewhere else to stay .

Friends

6/10

Pleasant

10 Jun 2026

Joshua

Room ac was

2/10

Poor

09 Jun 2026

Armando Robert Ortiz

Horrible never again no room service. They do not clean your room only if you stay seven days no clean towels. roaches is in the room. AC does not work television does not work fuzzy

Family_with_children

4/10

Poor

08 Jun 2026

Shauna

Disappointed is an understatement. I booked this room last year and was really looking forward to our stay. We stayed from Wednesday to Monday. It's the beginning of June so we were really looking forward to swimming during our stay, well that ended as soon as we checked in. When we checked in we were told that the Hotel was sold in Dec and the new owners did not have the pool up and running and it wouldn't be opened until July. It would have been nice to maybe get notified when amenities are removed especially when I paid as much as I did for the stay. Then we found out that they don't service the rooms but once a week and if we wanted fresh towels we would have to get them ourselves from the front desk which was fine but kinda odd that when you are booked for 5 days they don't freshen anything up. Then the breakfast was a joke. The waffle and pancake maker was broken so there was eggs and sausage. Whooohooo. But the biggest issue was the COCKROACHES!!!! We were told they were beetles and they were aware of the issue. Well I finally was able to get a picture of it and no it wasn't a beetle. They sent a Man up to spray it and he said that it was in face a cockroach. Then on the last night the TV went out and we called the front desk and they informed us they were switching TV companies and that might by why it went out. At check out we told them everything we were unhappy with and they just brushed it off and said it's the New Owners fault and they he would call us.

Family

10/10

Exceptional

08 Jun 2026

AMY

Having 2 separate rooms, each with their own bathroom was great, along with a kitchen.

Family_with_children

2/10

Poor

07 Jun 2026

Mircea

The room smell, the table had broken legs, the pool was empty. We checked in, went into the room to check it out and decide to go to another hotel

Friends_and_family Family

2/10

Poor

07 Jun 2026

Lori

The worst experience I’ve ever had!!! The online website showed a beautiful outdoor pool area. One week before check in I called to confirm my check in dates and amenities. They said the pool
Was Down for Maintenance and not expected to be up for summer. But yet still advertise it is an amenity. They refuse to reschedule for any future date at their choice, or refund my payment. I would never book with that hotel or franchise

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Stacy

The rooms were clean as one would expect them to be!
The staff helped us with all of our needs and were always very friendly and willing to help whenever asked.
Wi-Fi was OK, but sporadic at times. Though easy to connect, It was not actually connected and ready to access the Internet. Instructions and calls for assistance didn't help much.
Breakfast was mediocre at best! Breakfast was not as advertisements said it would be! There was a pancake maker present, but was inoperable the 2+ weeks we stayed. Through the work week, the menu was always: potatoes, scrambled eggs, and sausage links and/or patties, plus assorted breads for toasting, cereals, yogurt, cream cheese, and assorted jellies. Biscuits and gravy were added on Saturdays and Sundays. Fruit, orange and apple juice, were always available for breakfast. Their advertisement indicated a full breakfast would be available!

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Paul

Nice pet relief area
Decent breakfast
Older but quality accommodations at an excellant price
Room felt spacious but fixtures were dated
Very little water pressure from shower
Staff wouldn’t provide any extra pillows

Friends_and_family Family

8/10

Excellent

30 May 2026

Melissa

My only complaint is the room had a lot of Cobb webs in the corners of the walls and the bathrooms could use some paint … besides that wonderful place and great staff

6/10

Pleasant

27 May 2026

Craig

The property is in a good location, but with all the rain and weather in the Nashville area, the property hasn't been upgraded in multiple years and it shows. We had hard rain and most of the windows actually leaked into the window wells and walls/flooring. We had mold and mildew in multiple places and even under the leaking bathroom faucets. My toilet wasn't secured properly and rocked when you sat down.......and we all know that exposes the wax ring and potentially sewage.

The staff was great, but you can't overlook the bones of the facility.

Family

6/10

Pleasant

24 May 2026

Christine

The carpet in the room felt stiff and tacky, definitely \"dirty\" feeling. There was a stain on it. There was exposed plaster in the bathroom from unfinished repairs. The duvet had sauce spills on it, not stained, just crusted on that could be scratched off with my fingernail, the pool was closed but wasnt told to me until after I paid, the breakfast was less than mediocre, half the coffee amenities were empty within an hour of breakfast being open and then the only pancake machine wasnt working. My cable went out at 10:30pm for no reason, every channel. In the morning there were 3 seperate housekeepers who woke me up 3 sepearte times after asking to be left alone. Glad I only had a 1 night stay. Currently trying to get at least a partial refund as I have pictures to support my claims.

Self

2/10

Poor

23 May 2026

Jason

The place smelled of nasty cooked food and the carpet was held together by a strip of duct tape!.. we walked out and found another hotel for the night. $140 down the hole!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Pamela

Great rooms

Friends

4/10

Poor

21 May 2026

leasa

Pool not open, just several inches of filthy water. Very noisy floor boards from room above.

Family

8/10

Excellent

19 May 2026

Ronald

Older hotel but clean. It could use some maintenance. Pool in need of repair.

Partner

10/10

Exceptional

17 May 2026

Sarah

I loved everything about this place- I’ll be back again.

6/10

Pleasant

10 May 2026

Diane

No staff could be found at breakfast time and platters were empty, rooms were run down (broken drawers and handles, two microwaves in the room because the under-cabinet installed one was broken, doors and walls super dusty) sofa bed was full of mold.

Family_with_children

10/10

Exceptional

06 May 2026

Mina

This was a wonderful place to stay. We had two bedrooms and baths. A full kitchen and living area. The area was very quiet.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Raena

Hotel was very comfy. More like an apartment than a hotel. Was in a great location. Very quiet, lots of restaurants, shopping and freeway nearby. Is a distance from downtown, but is a good thing if you want to get away from the crowed hotels closer to downtown.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Eric

The rooms were clean and comfortable. We had a two bedroom suite with a living room and full kitchen. Two bedrooms and two bathrooms which was quite a bit cheaper than getting two regular hotel rooms.will be my go-to when in the Nashville area.

Family

6/10

Pleasant

25 Apr 2026

Nicole

I will start by saying the staff were so kind, so attentive, and so helpful; but the facilities themselves were just okay. At arrival their system was down & we had to wait quite a while with the very apologetic front desk woman to check in. After a long day of travel that wasn’t great. 3 days later at checkout their systems were again down. Our room was decent size but we could hear every single footstep the people above us took. The bathrooms were a little yucky, with dust, hair, fluid splashes, & some mildew along the floors and tub. The kitchen was stocked well; the full size refrigerator was nice. The king bed was super soft & I thought it was comfy but my husband had a hard time with it. The location for us was ok, as we were visiting family in Franklin and doing the tourist stuff in Nashville. This is about half way between both of those. But Brentwood is a quiet town & this hotel is more like in an industrial business area with lots of extended stays & business lots surrounding it. We arrived about 10:30 on a Friday night and pretty much everything (except a Whataburger and a Taco Bell) was shut down; even the grocery stores. So if you’re looking for close-by night life this isn’t it. During the day it was nice having grocery stores close.The pool (which was drained/not open when we were there in April) & BBQ seemed a little run down. They had a pretty good breakfast offering in the morning which was appreciated. It was okay but probably wouldn’t stay again.

Partner

10/10

Exceptional

16 Apr 2026

Resson

.

Business

2/10

Poor

14 Apr 2026

Christa

I need someone to contact me immediately this was horrible!!!!

6/10

Pleasant

13 Apr 2026

Richard

Paint peeling off the ceilings, you could turn the hot water on go out to breakfast come back and only wait 10 minutes for the water to actually get hot. Breakfast was cold and there was never coffee in the pot for breakfast. Glad it was only 2 nights!

Partner

8/10

Excellent

12 Apr 2026

Joshua

Great staff

Partner

10/10

Exceptional

12 Apr 2026

Elizabeth

The property is a little on the older side but it was clean and well kept up. The room came with a full kitchen(minus the oven), including a dishwasher. Overall for the price and the amenities this was a great price. Thank you for a clean room and enjoyable stay.

Partner

2/10

Poor

10 Apr 2026

Leanna

Not ideal

Self

4/10

Poor

10 Apr 2026

Gretchen

What an experience.

Upon checking in, we were given a first floor, two bedroom. The room had not been vacuumed, the furniture was everywhere, and the window locks were broken. I insisted on another room, preferably on a higher floor, even though there are no elevators. That room had locked doors that would not unlock, and was also dirty.

The third room we were shown was in an acceptable(ish) condition, aside from the TERRIBLY STAINED mattress in the pullout couch and the toiletrie wrappers on the bathroom floor, however, at that point my exhausted family felt we had no choice but to stay (we had been traveling 12 hours and it was close to midnight).

I agree with some of the reviewers on the overall condition of the property being suspect, and I think there are a lot of liberties being taken with the word “clean”. I would not recommend this hotel, sadly.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Santhosh

breakfast menu was a joke! it was terrible, stayed for a week with family, the breakfast menu was the same for all days, they had placed a pancake maker as a showpiece not working, for some days, many of the breakfast spreads were running empty. It was a very very poor setup from a breakfast perspective, otherwise rest were good.

Family_with_children

6/10

Pleasant

28 Mar 2026

Andy

Granted, we were only there for 14 hours, but they might want to do a general grounda clean-up. Grounds were ragged. Interior spaces need a little TLC. Caulk some stuff. But the breakfast was great. If you're just passing thorough, it'll do. Extended stay, maybe not.

Family_with_children

10/10

Exceptional

28 Mar 2026

Mary Beth

This hotel was well worth the money & a good choice. We had a very inviting room, comfortable, good breakfast, and good staff. Quiet location and restaurants near buy.

Partner

8/10

Excellent

26 Mar 2026

Jennifer

Nice and clean.

Family

8/10

Excellent

26 Mar 2026

Ricky

It was ok but expected better

Partner

8/10

Excellent

24 Mar 2026

Martin

Had spider in bathtub. Sofa bed mattress wasn’t very comfortable and it wasn’t very thick. Should have better access to 2nd floor for elderly. Overall though it was a good stay.

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Elliott

Wonderful stay with children! The onsite breakfast is a huge plus, unfortunately, the pancake machine was inoperable which our kids were quite upset over and COFFEE, never had coffee available in the morning. That was rough with parents of 3 small children. Aside from that, workers were all phenomenal and accommodating. Location is very desirable and safe! Would stay again, potentially when outdoor pool is open for season!

Family_with_children

10/10

Exceptional

23 Mar 2026

Simmon

Clean rooms and facilities

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Matt

Rooms were clean, a fully stocked kitchen, and a nice area.

Family_with_children

8/10

Excellent

22 Mar 2026

prosenjit

Good staff

Family_with_children

8/10

Excellent

18 Mar 2026

Hugo

Great place to stay

Friends

10/10

Exceptional

16 Mar 2026

Susan

Good location, but facilities are a little dated.

8/10

Excellent

15 Mar 2026

Rainey

The room, location, and staff were great. We had no issues during our stay in regards to that. What we experienced that made our stay less enjoyable is that the occupants in the two other rooms across from us were smokers and since our room was by the stairs, that is apparently where the smokers liked to hang out. Our room smelled of smoke the majority of our stay which was a bummer because we are not smokers. Besides that the room was nice and comfortable.

Pet

10/10

Exceptional

15 Mar 2026

Sandy

Clean, conveniently located, friendly

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Lashundra

Breaking could've been better..Price was very reasonable..it was quiet..we seen a family of rabbits by the walking trail. Bed seemed like it was a full size in each bedroom..

Friends

8/10

Excellent

07 Mar 2026

Tonya

This is our 3rd stay at this particular Sonesta location. The rooms are clean, staff are friendly but the breakfast leaves much to be desired for the extra price they tag to stay at the ES instead of the Simply not far away.

Partner

10/10

Exceptional

07 Mar 2026

Francisco

The bathroom could use a remodeling, everything else was super

Business

8/10

Excellent

06 Mar 2026

Amanda

I was appreciative that it had pots and pans and other cooking equipment. However, the equipment was in very poor condition. Also, the toilet paper dispenser was falling off the wall. Other than those minor issues, the room was great. The bed was AMAZING. I slept amazingly.

Self

10/10

Exceptional

05 Mar 2026

delorian

Staff was very friendly and helpful. The room was clean. The environment was safe and not noisy at all.

10/10

Exceptional

04 Mar 2026

Anthony

Great room with kitchen

Partner

10/10

Exceptional

04 Mar 2026

Anthony

Friendly staff and the spacious room
With kitchen was great

Partner

10/10

Exceptional

25 Feb 2026

Katherine

Room was very comfortable and clean. And the price was excellent! I really enjoyed myself and would stay again.

Self

2/10

Poor

22 Feb 2026

Aaron

Expedia charged me for a trip that did not happen

2/10

Poor

21 Feb 2026

Gina

Mold in the rooms, flooring coming up and ceiling falling down.

Family_with_children

8/10

Excellent

19 Feb 2026

David

Room was fine.

Partner

10/10

Exceptional

16 Feb 2026

Timothy

Kimeon the manager was amazing. He went above and beyond for us. The hotel room was great

6/10

Pleasant

15 Feb 2026

Gina

The door was not secure, mold in the vents

8/10

Excellent

10 Feb 2026

wade

Room was clean and staff friendly. Only thing I’d recommend is bring your own pillows as we ended up using towels and blankets to sleep on.

8/10

Excellent

07 Feb 2026

Theresa

Room was nice.

Business

10/10

Exceptional

04 Feb 2026

Veigh

Staff was very friendly. Having a kitchen was great to save money. It was in a convenient location.

Business

10/10

Exceptional

03 Feb 2026

Steve

Comfy bed,

Business

10/10

Exceptional

01 Feb 2026

Karlene

Kiemion, our front desk supervisor, was the best. He helped us with checking in and showed us where our building was.

Our room was on the second floor, which we didn't mind. Upon entering, everything was clean and smelled nice. There was a fireplace, we didn't use. Two bedrooms, two bathrooms were spacious enough; plus, there was a sofa bed. I really enjoyed that there was a kitchen, in case we didn't want to eat from complimentary breakfast.

My family and I stayed there for the night, there was a Publix close by, so we were able to buy what we wanted and go back to the hotel.

The bathrooms had the shampoo/conditioned/body wash pumps attached to the bathroom wall, under the shower head.

This hotel is located within a commercial area, so there isn't much to do. You'll have to drive to all the hot spots. But again, we didn't care, because we were only staying one night.

Overall, we all enjoyed it and would book again.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Katherine E

The room was very comfortable and management was so very friendly.

Leisure Self

10/10

Exceptional

30 Jan 2026

Bobby

Yes

Leisure Self

10/10

Exceptional

29 Jan 2026

patrick

We were stranded due to the 2026 ice storm/power outage. The staff was fantastic in accommodating our needs with the dogs. Thanks to the staff for showing up to work and being so polite when no one was looking.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Clara

The rooms were clean. Kimmeon was awesome.

Business Friends

8/10

Excellent

15 Jan 2026

Tonya

This was my second stay at this particular Sonesta. This room was not quite as nice as my last stay. Carpet needs a good cleaning. The ice maker was not working. The breakfast is not worth the $30 difference in the charge for the Sonesta ES versus the Sonesta Simply Suites that does not have breakfast. i guess I was spoiled by the breakfast at my first stay at a Sonesta in Birmingham, AL. I will still give them another chance as I do like the location.

Business_and_leisure Family

6/10

Pleasant

07 Jan 2026

Sally

During the 5days we were there we received no fresh towels nor were the wastebaskets emptied.

Partner

10/10

Exceptional

04 Jan 2026

Chrisopher

Good breakfast snd the large rood was great.

10/10

Exceptional

30 Dec 2025

James

Room was spacious and comfortable. 2bedroom 2bathrooms, full kitchen. Room was clean, bed was comfortable. Convenient location about 15 minutes from downtown Nashville.

10/10

Exceptional

29 Dec 2025

Lisa

The front desk representative was very customer service oriented.

Leisure Pet

6/10

Pleasant

28 Dec 2025

Elitania

Check in was great however the definitely need updating.

10/10

Exceptional

25 Dec 2025

Darryl

The area was quiet, the rooms were very spacious and we were very happy with our stay

Friends_and_family Friends

8/10

Excellent

20 Dec 2025

James

Overall positive experience. Although, the landscaping crew were a bit overzealous and blew leaves and cigarette butts under the door gap into the unit as they were cleaning up. I can't imagine they didn't realize that!

Leisure Family

6/10

Pleasant

20 Dec 2025

Susan

The bathroom floor was dirty and sticky. The coffee pot didn’t work

The gentleman that checked us was very nice and accommodating.

Partner

10/10

Exceptional

11 Dec 2025

Glenna

Check in was good. The room was very comfortable.