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Hilton Garden Inn Nashville/Franklin Cool Springs

Nashville - TN · United States

9150 Carothers ParkwayView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Location9.6/109.6
Neighborhood9.6/109.6
Amenities8.6/108.6
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Nashville/Franklin Cool Springs

Discover the rich history and lush nature south of Nashville in beautiful Franklin. The new Hilton Garden Inn Nashville/Franklin (Cool Springs) offers convenient access to historic downtown Franklin, Nashville's musical landmarks, Civil War sites, exceptional dining, and Cool Springs Galleria.

Explore charming cafes and unique shops just a short drive from the hotel. Enjoy the natural beauty of Percy Warner Park, skate at the Southern Ice Arena, or tour the Carter House and Carnton Plantation. Easily access Nashville's Grand Ole Opry, Music Row, and the Country Music Hall of Fame.

Experience a performance on Lower Broadway or at the Ryman Auditorium. Don't miss the State Capitol and the Parthenon replica in Centennial Park. Our contemporary guest rooms provide a luxurious stay. Enjoy breakfast, lunch, and dinner on-site, including evening room service. Unwind in our pavilion lounge or restaurant.

Amenities include an indoor pool and spa, a 24-hour Precor fitness center, and a business center with complimentary remote printing.

Read more about this hotelShow less

Located in Franklin, Hilton Garden Inn Nashville/Franklin Cool Springs is in the business district, within a 5-minute drive of CoolSprings Galleria and Crockett Park. This hotel is 6.3 mi (10.2 km) from Carter House and 11 mi (17.7 km) from Nashville Zoo.

Make yourself at home in one of the 131 air-conditioned rooms featuring microwaves and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Franklin? This hotel has 2700 square feet (251 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Minimum guest age is 21 LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
    • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

CoolSprings Galleria 1.6 km / 1 mi
Iasis Health Care 2.6 km / 1.6 mi
Aspen Grove Park 3.8 km / 2.3 mi
Crockett Park 4.4 km / 2.7 mi
Brentwood Library 4.9 km / 3.1 mi
Brentwood Baptist Church 6.1 km / 3.8 mi
The Park at Harlinsdale Farm 7.1 km / 4.4 mi
Saint Thomas Medical Partners 7.2 km / 4.4 mi
SOAR Adventure Tower 7.6 km / 4.7 mi
Boiler Room Theatre 7.8 km / 4.8 mi
The Factory 7.8 km / 4.8 mi
Franklin Farmers Market 7.9 km / 4.9 mi
Heritage Foundation of Franklin and Williamson County 9.1 km / 5.7 mi
Pull-Tight Players Theatre 9.1 km / 5.7 mi
Franklin Square 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 131
  • Number of floors (main building): 5
  • Twin rooms
  • Double rooms: 42
  • Suites: 6
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Small pets allowed (under 5 kg)
Show 56 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Day-care centre
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Gym
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Picnic
  • Snacks
  • Non-smoking establishmentExtra charge
  • Fitness
  • Horse ridingExtra charge
  • Billiards
  • Bowling alley
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable4 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Hairdryer
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • Toiletries
    • Desk
    • Satellite TV
    • TV
    • Wheelchair-accessible
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-5
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Room amenities

    • Individually adjustable heating
    • Safe
    • Living room
    • Cot on demand
    • Extra beds on demand
    • Carpeted floors
    • Ironing set
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Hi-fi
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Plug adaptor
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Cot on demand
    • Extra beds on demand
    • Toiletries
    • Desk
    • Ironing set
    • Satellite TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Hi-fi
    • Internet access
    • Kitchenette
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi
    • Plug adaptor
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 5 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable4 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    Room Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 5 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Carpeted floors
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Kitchenette
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Cot on demand
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 5 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    JUNIOR SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Satellite TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Cot on demand
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • Hi-fi
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Plug adaptor
    • Wi-fi
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Hi-fi
    • Internet access
    • Kitchenette
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room
    • Toiletries
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Direct dial telephone
    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable4 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Microwave
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • TV
    • Wheelchair-accessible
    • Hairdryer
    • Satellite TV
    • Desk
    • Toiletries
    • Radio
    • Internet access
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKINGJSU.KG-NM

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Microwave
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Hi-fi
    • Internet access
    • Kitchenette
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Cot on demand
    • Hydro-massage bath
    • Extra beds on demand
    • Toiletries
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Direct dial telephone
    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Hi-fi
    • Internet access
    • Kitchenette
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Cot on demand
    • Extra beds on demand
    • Toiletries
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Direct dial telephone
    • Wi-fi
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    Hilton Garden Inn Nashville/Franklin Cool Springs

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Nashville/Franklin Cool Springs

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
9.6 /10
Neighborhood
9.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Salvador
Staff was nice
10/10
Exceptional
12 Jul 2026
Kelly
The room was clean with updated shower. The only downside was that you had to pay for breakfast and parking. Staff was friendly and gym was small, but nice. I would stay again!
6/10
Pleasant
10 Jul 2026
Amanda
Nothing is included with your stay. They charge for parking and they charge for the continental breakfast. Our room was right next to the fire doors in the middle of the hallway, they were incredibly loud every time some went through them.
Partner
6/10
Pleasant
06 Jul 2026
James
We stayed in one of their rooms with a whirlpool, which was very nice. However, the room had a king size bed that was in very poor shape with a huge sag in the mattress to the middle. With two of us in the bed, we both felt like we were laying on a hillside on the verge of rolling downhill to the middle. When we contacted the staff, they said they would be more than willing to move us to a different room. However, they had no more available rooms with a whirlpool, which was one of main reasons we chose to stay there. We then asked if they could swap out the bed with another? They stated that unfortunately they had no beds available to replace ours.
Partner
4/10
Poor
27 Jun 2026
Allen
Rooms were dirty, mold and the sun visor had holes in it. Front staff was slow with no since of urgency.
Partner
8/10
Excellent
26 Jun 2026
Wakeyia
Clean room. Staff nice, area was safe.
Partner
10/10
Exceptional
26 Jun 2026
Tabitha
Excellent customer service
Partner
8/10
Excellent
22 Jun 2026
David
The only reason I gave them four stars is the breakfast offerings wasn’t good.
Family_with_children
2/10
Poor
22 Jun 2026
Robert
I was charged $70 extra dollars got $20 back when I checked out don’t understand what the other $50 was for
8/10
Excellent
04 Jun 2026
Derrick
The bed had a drip in the center. Was like laying in a hammock. This was NOT enjoyable.
Partner
10/10
Exceptional
31 May 2026
Kristin
Beautiful hotel and good location. Would stay here again.
Friends_and_family Family
6/10
Pleasant
29 May 2026
Eric
Clean room, typical breakfast buffet. However, they charge for self-parking.
Family
10/10
Exceptional
24 May 2026
Chris
The staff helped sell us on the hotel, the hotel engineer insisted I try the omelette, which was amazing, great location, front desk to house keeping were all very nice, won’t stay anywhere else, too easy and safe!
Friends_and_family Family
10/10
Exceptional
14 May 2026
Monica
Nice staff. Hotel set back away from traffic noise--a plus!
Partner
10/10
Exceptional
03 May 2026
Latravion
Great stay
8/10
Excellent
03 May 2026
Carlton
Good place to stay, nice and clean room. Was a little caught off guard that we had to pay for breakfast.
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Staci
We stay here every year. Clean rooms and the staff is friendly and helpful.
Family
8/10
Excellent
01 May 2026
Chelsea
Very nice hotel and staff was nice but I didn’t get the room I paid for.. we were told we got an upgrade because they oversold rooms but our upgrade was a 2 queen room when I booked and wanted the king room.
Partner
10/10
Exceptional
28 Apr 2026
jennie
Beautiful open clean lobby! We were welcomed with live music and the lobby smelled amazing and fresh!
Family_with_children
2/10
Poor
26 Apr 2026
James
Na
8/10
Excellent
20 Apr 2026
My-Khanh
The rooms were nice and clean. Breakfast has a variety of options as well as made to order choices.
Friends_and_family Family
8/10
Excellent
05 Apr 2026
Randolph
The mattresses were a little too firm for us
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Melissa
Great breakfast ( hot), great area!
Family
6/10
Pleasant
02 Apr 2026
James
I had a problem with the air conditioner in my room. It has a very loud squeal sound most of the night and made it very difficult to sleep.
Self
10/10
Exceptional
22 Mar 2026
Dan
Friendly staff
Partner
10/10
Exceptional
22 Mar 2026
Chandra
Everything was good
10/10
Exceptional
18 Mar 2026
Matt
Everything was great except for the wifi. We were trying to use the streaming apps and it kept buffering about every 30 seconds. Other than that, this was one of the best hotel experiences I've had. Comfortable beds, very clean, hot water in the shower, good breakfast, easy and friendly check in.
Partner
10/10
Exceptional
17 Mar 2026
Robert
xa
10/10
Exceptional
15 Mar 2026
Linda
Great stop on my way North! Great room, Excellent food & bar service, breakfast was amazing too. Real eggs not powdered and many choices. I will definitely stay here again!
Self
10/10
Exceptional
12 Mar 2026
Keshia
Awesome facility
2/10
Poor
10 Mar 2026
Michael
Not an entirely safe place to visit
4/10
Poor
26 Feb 2026
erica
B
10/10
Exceptional
20 Feb 2026
Wallace
Great location , excellent breakfast , very good service. Will stay here again!
10/10
Exceptional
19 Feb 2026
Robbie
Clean, friendly help. Bartender was great. Only issue is paying to park.
Pet
8/10
Excellent
16 Feb 2026
Clinton
The room and service was nice but the smart tv in the bedroom would not connect to the internet. This was important as my gf and I both remote work during our stay.
Business Partner
10/10
Exceptional
16 Feb 2026
Teresa
Clean quiet room. Great breakfast
10/10
Exceptional
14 Feb 2026
Jacques
Friendly staff, clean room, great location and plenty of parking
Self
8/10
Excellent
07 Feb 2026
Mary
Room was clean and nice. Staff was courteous and did a great job but the hotel seemed to be understaffed a
10/10
Exceptional
01 Feb 2026
Robert
yes
Partner
10/10
Exceptional
22 Jan 2026
William
Very clean room. A comfortable bed was appreciated. The tub in our room was relaxing. Our meeting room had most of what was wanted, missing sweet iced tea:)
Business Partner
8/10
Excellent
07 Jan 2026
Robert
Clean room. Super friendly and helpful staff.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Jasmine
This stay was amazing! Would definitely recommend.
Leisure Partner
10/10
Exceptional
03 Jan 2026
MacKenzie
Perfection. Clean, great parking, fantastic location, shopping, restaurants close by. Quiet yet a mile or so to interstate .
Business
6/10
Pleasant
01 Jan 2026
Yokeisha
Staff was very helpful and polite. Our room was really not to standard. No water pressure on the sink. A/C unit smashed. Door to refrigerator leaning. Bed very squeaky! Lamp shade leaning!

Room 324
Leisure
8/10
Excellent
24 Dec 2025
George
Clean room nice patient staff
10/10
Exceptional
15 Dec 2025
Peter
Nice place, good location, nice room + friendly staff.
4/10
Poor
11 Dec 2025
Candace
I stayed in room 411. The hotel was so nice. Unfortunately, the next morning I woke up with several bites on my arms and neck. My daughter who slept in the other bed didn't have any bites. I went to the doctor and was told they were bed bug bites. I took pictures.
Business
10/10
Exceptional
08 Dec 2025
Leland
Charging $10.00 to park in the hotel parking lot was a bit of a shock. Last time I will stay at a Hilton.
Leisure Self
10/10
Exceptional
01 Dec 2025
Barbara
The jetted tub I had booked was not available so they upo
10/10
Exceptional
30 Nov 2025
Megan
Clean and very comfortable rooms. Cleaning staff tried to enter the unit at 9:30AM while I was undressed. Please do not enter rooms until check out time
10/10
Exceptional
28 Nov 2025
Carla
I purchased the full hot buffet and it was more than worth it however I can see how it can get pricey for a family of multiples over multiples days. Thankfully I was only in town for a night. It was convenient as most things were closed on Thanksgiving morning. Room and common areas were VERY clean. I used to clean professionally and will say I was impressed with how clean the floors and carpet in the room were particularly..would stay again for short stays if traveling solo. Convenient to most things also, but again I didn’t get to explore as it was a ghost town Thanksgiving day.
Leisure Self
6/10
Pleasant
16 Nov 2025
Laquanda
The breakfast wasn't free. Our room was giving to someone else so we had to settle for a king bed with a sleeping sofa. I didn't get a discount or anything for them giving my room away
Business Family_with_children
10/10
Exceptional
11 Nov 2025
Danny
Yes
Leisure Partner
10/10
Exceptional
30 Oct 2025
Raymond
Clean and very helpful staff!
Leisure Family
10/10
Exceptional
27 Oct 2025
Barbara
Nice clean, comfortable room...Staff is always helpful.....Dawn at the bar is super nice....
Leisure Self
10/10
Exceptional
27 Oct 2025
Joanne
The room was very clean. Comfortable bed. The location was easy to find and close to everything we had planned. Very much enjoyed the stay. Will definitely stay again.
Leisure Self
6/10
Pleasant
26 Oct 2025
Michael
Nice hotel.
Booked it through Expedia pre paid ,Then they charged me again at the hotel and said it was for incidentals, but no, it was the price of the booking fee. That won’t go off my card. I asked two different people at front desk to fix the issue and both said they couldn’t. I have to talk to a manager who won’t be there for three days. I have no idea if I will get the money back, but I guess since I paid double for the room for one night it should be a really good hotel.
Leisure Self
10/10
Exceptional
20 Oct 2025
Abbey
This was very nice
Leisure Partner
10/10
Exceptional
17 Oct 2025
Christopher
very good staff
Leisure Family
4/10
Poor
17 Oct 2025
Christian
My room was not clean it was a sock left in the bathroom from a previous stay. Hairs left in bathroom. Rooms were thin you could hear peoples conversation and dogs playing.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Charles
N/A
Business Partner
10/10
Exceptional
13 Oct 2025
Barbara
Clean Room, Staff was great, Great Breakfast, Bar Area and Outside Fire Pit were awesome
Leisure Friends
10/10
Exceptional
10 Oct 2025
Michael
Breakfast was fresh and meet our needs.
Leisure Partner
4/10
Poor
25 Sep 2025
Amy
Our room was next to the elevator had we had a LOT of noise all night long. I’m pregnant and we checked in around 12:30a with children. No one got any rest from all the elevator activity. Very disappointed. We had been traveling all day.
Leisure Family_with_children
10/10
Exceptional
22 Sep 2025
Jayson
Very nice hotel .. enjoyed
4/10
Poor
20 Sep 2025
Ethan
Curtain wouldn’t open, food around the bed, and food wrapper by the bed. Bed was hard as a brick.
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
kayandra
Very friendly staff ! Easy and quick check in
Business_and_leisure
6/10
Pleasant
09 Sep 2025
Susan
Bed was uncomfortable sinking in the middle. The coffee pot in the room didn’t work. Everything else was good.
Leisure Partner
8/10
Excellent
08 Sep 2025
William
I liked the music Fridays and Mondays.
Leisure Family
10/10
Exceptional
30 Aug 2025
Kent

Great stay

Excellent service, friendly people and hot coffee. Beds are very comfortable and showers worked well.
Friends_and_family Family
8/10
Excellent
04 Aug 2025
Darren
Expensive breakfast options. Parking fee is bogus.
Leisure Family
6/10
Pleasant
31 Jul 2025
Cassidy

Very disappointed and will not return

Check-in was scheduled at 3pm. We arrived at 3:15pm and our room was not ready. We had to wait approximately 30 minutes for our room to be ready. There were dirty dishes in the hallway outside our door and the door across the hall throughout our entire stay. The lighting in the room was very poor and made it hard to see. The bed was extremely hard and uncomfortable. It almost felt as if sleeping on a plank of wood. There were dirty towels on the floor in the elevator and sitting on top of a trash can in the hallway. The staff cleared the hot breakfast at 10:25am when it was scheduled to end at 10:30am. However, Ms. Star at the front desk was very kind and helpful. She comped the hot breakfast due to our room not being ready on time.
Partner
10/10
Exceptional
23 Jul 2025
Robert
Need to repair room fridge but breakfast was amazing every day
Business_and_leisure Pet
6/10
Pleasant
20 Jul 2025
Janelle

Could have been better

We had a decent check in experience and received text messages asking how our check in experience and first evening was—which was a really nice touch. We stayed 3 nights and did not receive any cleaning services. We did not have our DND on. This was really disappointing as we had been outside most days—it was hot and sticky. We would have liked to come back
To a clean room with clean sheets and towels. When we told the front desk and inquired why the room wasn’t cleaned, his only response was “so you need more towels?” Additionally, the hallway and elevator to and from the pool was always wet with puddles throughout. No one cleaned it up— just put up a “wet floor” sign. It just felt like a lot of laziness happening in regard to cleanliness.
Partner
2/10
Poor
14 Jul 2025
Mandy
When we arrived in the room I walked over to look out the window and the carpet was soaked from the air conditioning unit. I called down to report the issue and was told maintenance would be coming up. Hours later we decided to go check at the front desk. The guy had apparently forgotten about it and maintenance was already gone. No accommodation was made to get us out of the room and we were having to climb ober the bed to get in and out cause the floor was soaked. Next day maintenance came by and he said we'd have to move rooms. Said it would be a couple of hours. When I went to the desk to see how long we would have to wait the room was already available they jist didn't communicate that. We spent most of our trip sitting around waiting on this hotel instead of being able to go out. The pool was also closed. The only thing offered for the inconvenience was a free breakfast voucher. Very disappointed. This is my second time staying here and the last.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Tonya
Nice sheets
Friends_and_family Family
10/10
Exceptional
11 Jul 2025
Shawn
Very good the shower water pressure was impressive
Friends_and_family Family
10/10
Exceptional
07 Jul 2025
David
Great stay
Leisure Family
6/10
Pleasant
07 Jul 2025
Michelle

Ten dollars to park in an open unsecured lot!

I checked in late, around 9PM. I parked my car about 50 ft from the entrance. I had to pay $10 to park for the night!!! It was not a secure lot, just a normal parking lot like most hotels that don’t have a secure lot or parking garage. Ridiculous! I feel I should get a refund since the description says “Uncovered self parking on site (USD 10 per night); includes in/out privileges. This implies there is an arm/gate to get in and out. It is a completely open lot. Ten dollars to park my car in an open lot! Front desk people not friendly.

Beds and pillows were comfy, room was nice.
Friends_and_family Family
6/10
Pleasant
05 Jul 2025
April
The pool area had unfinished ceiling. Unsightly. The elevator call button was missing the face. The outdoor furniture wasn't kept up.
Partner
10/10
Exceptional
30 Jun 2025
jamie
nice property
Business_and_leisure Self
10/10
Exceptional
24 Jun 2025
Tiffany
C
4/10
Poor
23 Jun 2025
Terry

Too loud for me.

AC & mini fridge so loud couldn’t sleep.
Partner
10/10
Exceptional
03 Jun 2025
Fidel
Our stay was great!
Friends_and_family Family
6/10
Pleasant
02 Jun 2025
Sarah
We had dinner there but after ordering we found out they were out of soup. Meal took a long time to arrive, and we were told the person in the kitchen was in training. Later learned that the same was true of our waitress. Decided to go elsewhere for breakfast the next morning.
Our room phone had no dial tone. When I reported it to the desk was told it could not be fixed during our stay.
Leisure Partner
8/10
Excellent
01 Jun 2025
Mark
Working with family member in bad health.
Friends_and_family Family
10/10
Exceptional
22 May 2025
Ellen
Very clean, the breakfast was amazing and all of the staff were friendly and helpful. We will stay here again!
10/10
Exceptional
19 May 2025
Pamela A
Was very pleasant stay.
Leisure Pet
6/10
Pleasant
12 May 2025
Mark
had to swap out my own fridge from another room.
Business_and_leisure Family_with_children
8/10
Excellent
11 May 2025
Lori
We had 2 rooms and they weren’t ready at 3;45 when we got there. We got new rooms and the tv didn’t work, had to call and again because the remote didn’t work.
Leisure Family_with_children
10/10
Exceptional
11 May 2025
Kevin

Hilton

Really nice hotel!
Partner
8/10
Excellent
09 May 2025
Mark

Okay plus

Was hard to find entrance to the hotel from the street at night..
Friends_and_family Family
6/10
Pleasant
05 May 2025
Joseph
The door to the cabinet housing the refrigerator was about to fall off. Can't understand how that went unnoticed by cleaning service. I also can't understand how a USED K-Cup was left near the coffee maker and not replaced by a fresh one.
Leisure Family
10/10
Exceptional
26 Apr 2025
Cordrea
I always enjoy my stay here, any time I just want a quick get away.
Leisure Self
8/10
Excellent
26 Apr 2025
Roger
Jenni was a great hostess in the kitchen area. She was extremely friendly and engaged with most of the guests in a very caring way.
Business
8/10
Excellent
18 Apr 2025
Jocelyn
convenient location to where we had to be, close to restaurants, staff was very helpful and pleasant
Business_and_leisure Family
6/10
Pleasant
17 Apr 2025
E Lee
The room seemed to be worn out. Trim on the furniture was not attached and the hook on bathroom door was torn off. For a property that by all appearances was relatively new, it has really been run down.
Business
6/10
Pleasant
14 Apr 2025
Takwe
Staff was very rude
10/10
Exceptional
14 Apr 2025
Kimberly

Great escape

Beds were comfortable and pillows were super soft. Hot water wasn’t as hot as I like and no Kleenex but overall great stay!
Partner
10/10
Exceptional
31 Mar 2025
Marjorie
Quiet hotel, comfy beds. Perfect for our long weekend in Nashville.
Leisure Partner

Location & surroundings

Hilton Garden Inn Nashville/Franklin Cool Springs
9150 Carothers Parkway, Nashville, United States

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Hilton Garden Inn Nashville/Franklin Cool Springs

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