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Comfort Inn Suites Nashville Franklin Cool Springs
Nashville - TN · United States
7120 S Springs DriveView location
9.2/10Excellent1,041 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities8.8/10 8.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Comfort Inn Suites Nashville Franklin Cool Springs
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Professional service, cozy accommodations and a delicious breakfast featuring our famous waffles await at our hotel in Franklin, TN.
Amenities include free WiFi, free hot breakfast, a fitness center, an indoor heated pool and free coffee. Guest rooms feature microwaves and refrigerators, premium bedding, flat-screen TVs and coffee makers. We are within walking distance of the CoolSprings Galleria and over 50 restaurants.
Enjoy easy access to other destinations like historic downtown Franklin, downtown Nashville, Vanderbilt Legends Club, Factory at Franklin and Leipers Fork. Book a guest room today.
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Located in Franklin, Comfort Inn & Suites Nashville Franklin Cool Springs is in the business district, a 1-minute drive from CoolSprings Galleria and 7 minutes from The Factory. This hotel is 4.7 mi (7.5 km) from Franklin Theatre and 5.2 mi (8.4 km) from Carter House.
Make yourself at home in one of the 65 individually decorated guestrooms, featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 25 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7:00 AM to 11:00 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
21
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Spoken Language
English
Nearby attractions
CoolSprings Galleria
0.4 km / 0.2 mi
Aspen Grove Park
1.4 km / 0.9 mi
Iasis Health Care
2.7 km / 1.7 mi
The Park at Harlinsdale Farm
4.9 km / 3 mi
Saint Thomas Medical Partners
5.8 km / 3.6 mi
Boiler Room Theatre
6 km / 3.7 mi
The Factory
6 km / 3.7 mi
Franklin Farmers Market
6.1 km / 3.8 mi
SOAR Adventure Tower
6.2 km / 3.9 mi
Fort Granger Park
6.3 km / 3.9 mi
Crockett Park
7.1 km / 4.4 mi
Maggie's Bark Park
7.2 km / 4.5 mi
Heritage Foundation of Franklin and Williamson County
7.3 km / 4.5 mi
Pull-Tight Players Theatre
7.3 km / 4.5 mi
Franklin Square
7.3 km / 4.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 65
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry service
- Bicycle hire serviceExtra charge
- Bellboy serviceExtra charge
Show 21 more facilities & services
- Smoke detector
- Hotel safe
- Lift accessExtra charge
- ShopExtra charge
- GymExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Business centre
- Indoor freshwater pool: 1
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
- FitnessExtra charge
- Horse ridingExtra charge
- Bowling alleyExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
SUITE KING BED NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Suites Nashville Franklin Cool Springs
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Comfort Inn Suites Nashville Franklin Cool Springs
100
reviews shown
Sunni
Very nice breakfast and good rooms, just a little outdated. Great water pressure!!!
Truman
Very clean, well organized, polite staff, Well attended breakfast bar items. Large bathroom. Great location. Would return there.
DANIEL
Clean room and facility.
Scott
Pretty basic and average for sure. You get what you pay for.
Lisa
It was great
Pamela
If you are looking for a clean, less filled amenities location with easy access on and off the interstate, and very close and lots of choices for eating, then this place is a perfect location.
Gustavo
The hotel has a great location with restaurants and shops nearby. The room was clean and comfortable.
Timothy
got there early and was able to check in. Staff was very friendly and helpful. very good breakfast the next morning. would consider staying there again when we return to the area.
Glenda
It was all good.
Bobby
The breakfast was fine and the location was fine I enjoyed this day
Amie
Room was very clean. Indoor pool was heated, not too hot and not too cold. They had nice pool towels available in the pool area as well. The staff was very friendly and the hotel seemed to be kept up well. There is a ton of shopping and food nearby and the historical town of Franklin is close by. We will be staying here any time we return to Nashville in the future.
Dan
Great beds, clean room and clean facility. Ideal location next to mall and restaurants.
Lori
Clean. Good breakfast. Attractive. Comfortable. Good location.
Julie
Every was great about this hotel except for the shower part didn’t work. Otherwise it was great and so was the price!
Joshua
Clean and nice would stay again was a great location and not far from Nashville plenty of shopping and food nearby
Kathleen
Breakfast lady top notch. Front desk works one speed - moseying along. VERY TIRED getting attitude from every property front desk when checking in on an Expedia reservation. “You don’t get this or that and of course you don’t get points for reserving through Expedia.” I will stop using Expedia if this attitude continues. Beds were decent. Housekeeping great.
Doyle
The room was very clean lots of shopping and dining options nearby close to the interstate for easy access getting on and off the interstate. The bed was comfortable the sofa pullout bed was not so comfortable according to my daughter. All in all I would recommend this hotel as it was convenient Safe and clean.
Terrie
Rooms, staff, and breakfast were great.
Dave
Close to all the things we wanted to see
Carol
Had a great night of rest. Easy check in and check out. Clean and safe.
Dean
Property was extremely clean and very well kept. Breakfast was ok but everything else was great.
Deborah
convenient
Victor
This was a great hotel. We stopped here after a week long motorcycle trip through Tennessee and the Carolinas. Each of the places that we stayed along the way seemed to lack something, poor food, lack of maintenance, no coffee maker, no hair dryer. This Comfort Inn checked all the boxes and everything was in good working order. To top it off, there is a Harley-Davidson Dealer 100 ft away. We really enjoyed this place.
Christina
We travel to Panama City Beach from Illinois. We make our half way point to Franklin Tennessee. Comfort Inn and suites every time because of easy check in, friendly staff, cleanliness and the good breakfast at 6am starting time..
Ronnie
Lots of shops near by.
There was lots of variety at breakfast and they kept refilling the choices.
It was managed well.
Loved the baxon we had one morning.
There was lots of variety at breakfast and they kept refilling the choices.
It was managed well.
Loved the baxon we had one morning.
Kurt
This was a hotel room- plain and simple. No frills, no extra. A/C in our room did not produce at full blast so our room was a little warmer. Room was clean, hotel was very clean. TV didn’t work great but we were at the hotel just to sleep. Breakfast buffet was nice but pretty simple as well. If you need a place to stay, this will work great. If you are looking for more- probably look elsewhere.
Lisa
Check in was fast, ample parking, room and facility was clean overall. I would only recommend providing more towels and washcloths.
Ted
Very nice property. Our room was clean and comfortable, hot water from the shower, ac, fridge, as well as the tv worked flawlessly and the luggage carts were awesome! Breakfast was workable but not memorable. Nice parking, close to I-65, lots of dining options in the area. The pool was warm, a point taken away for no hot tub! Next door Harley dealer was loud, but I worked the parts desk at a HD dealership, they were dyno tuning and done by 7pm so no big fuss there. Verdict: The boss and I agree, wonderful property, helpful staff - two thumbs up!
MARIUSZ
Need a 2nd elevator.
Sharon
Excellent room!
Francisco
The front desk employee was rude and wasn’t helpful. He seemed to be in a bad mood and didn’t even say welcome or anything like that.
Other than that, the hotel was nice.
Other than that, the hotel was nice.
Amanda
Place was clean. Breakfast area was clean. The room smelled very musty. FYI there is a harley davidson dealership next door and if they are having an event its loud!!!
Robert
The Comfort Inn was nestled in a great quiet area with easy access to I65. The bed was comfortable. Walked across the street to a great restaurant. Then drove a quarter mile to the Galleria mall for some walking/shopping. Would stay again.
David
Great shower. Lots of hot water and good water pressure.
Linda
There are plenty of plugs available in the room but not one USB outlet to charge phones etc
Karen
Well managed hotel with a nice pool and good breakfast. Very clean room and easy check-in .
SARIKA
Great location, nice room with mini fridge and microwave. Breakfast finished early on last day of stay so get there early if you want breakfast!
Keith
Clean, safe, comfortable, quiet, 4th floor allowed us to get some steps in (literally, yeah!)
jerome f
Appears to have been remodeled recently. In excellent condition. Well maintained. Clean. Area is quiet. Many, many places to eat.
Senait
Quite
Julie
Great stay
Fe
Breakfast was blah and bland, but nice to have something to choose. Front desk was super nice.
Gina
Stayed here for a convention down the way. Cean and comfortable; just what we needed. Front staff was not very welcoming or friendly.
Karen G.
Very conveniently located.
Michele
My daughter had an appointment in the area so we decided to go up the night before. We loved the indoor pool and the breakfast was amazing!! The rooms were really good. The only thing I didn't like is that most of their rooms are adjoining rooms. Since it was only me and my daughter it made me a little uneasy, but nobody bothered us.
Nancy
This hotel is in excellent condition. The rooms are very nice and very clean. It is in a good location; right by Cool Springs Mall.
The staff was nice and the breakfast was very good!
The staff was nice and the breakfast was very good!
Kelly
Our room was very clean and the staff was friendly. The breakfast was basic but good. The hotel was close and very accessible to the places we were visiting. We will stay there again.
Laquata
I will highly recommend t
Booking this hotel if you are traveling to Nashville.
Booking this hotel if you are traveling to Nashville.
Lynne
Very clean
Michelle
Decent options for breakfast. Waffles, eggs, sausage. Shopping is all very close. Staff was very warm and friendly. Room was clean. Some minor issues that some folks would complain about but overall it is a nice clean place to stay. I would definitely stay again!
Judith
handicapped room was not very well done
Beth
TV programs need to be better, better selections. Breakfast was terrible. Would never eat there again!
April
Close to dining and the mall. Stayed one night. Would stay again
Nicole
It’s a place to stay but not ideal. It’s clean “enough” but definitely needs updating and the staff could use some lessons in welcoming with a smile and good service. I won’t stay here again it was just what I had option of in the area.
Jarrett
Traveling for business, this room checked all the boxes! It’s clean, convienent, and comfortable. Will stay here again!
G
We stayed here back in November. The beds were like clouds with soft mattresses and fluffy comforters. Price was ok for 2 nights at $330. So we booked another 2 nights. We work the local flea market 4 times a year. Fast forward to April 2026 beds hard as rocks, comforters heavy and stiff, bathroom was fitted with the wrong shower curtain so taking a shower left the floor drenched, I almost fell getting out, plus they charged me $100 more than our last stay. We wont be back!!!! And i doubt I'll use Expedia again either!!!!
ETHAN
Rooms was clean, breakfast was not good at all
Amy
Very clean. Good breakfast.
Laura
Restaurants and shopping within walking distance
Shannon
Clwan room. Kind people
Ninette
Clean hotel and room, staff professional. Breakfast is not superior but its just your basic breakfast.
Tasha
The mall is directly behind the hotel. Plenty of food around. Did not like how the staff treat that my elderly parents as they were waiting for their ride. They're in their mid 70s so they were not walking around much but they told me they felt unwanted and uncomfortable how the south treating them. Breakfast was very mediocre.
Don
The pillows could use replaced they were small and not very good and the bed wasn’t very comfortable. The hotel itself was clean and they had a good breakfast. Ok for the price we pad .
Cory
The hotel is well positioned, well maintained, and well staffed. The indoor pool was excellent compared to some other places we have stayed. Our only complaint would be the quality of the hot food available at the free breakfast. There was a sweet lady tending to the area so well but the breakfast meats were clearly low quality microwave options.
Peter
Yes
Bonnie
Our room was very clean. Bed was clean & very comfortable.
Christina
Nice place, with good breakfast, would stay here again!
Deborah
Couldn’t stay for breakfast needed a o leave a 5:00 the carpet was dirty stops on it th bed was hard not worth $125
Cherie
Very nice
Josh
Clean, affordable with friendly staff
Valerie
It is nice clean and safe. Staff was kind and helpful. Convenient to the mall and plenty of food and shopping. Very busy area. You can walk to the mall and several restaurants near the property.
Lee
Na
James
Rooms were clean and staff were friendly. You can tell building was dated. Breakfast was nothing to b excited about.
Amy
Very clean. Super friendly staff during unusual ice storm
Alan
Great place, great stay, will stay there again.
Joanne
Clean rooms and friendly staff.
Randy
The room was comfortable and clean and quiet. The staff was courteous and friendly. Check in was easy. I would stay at Comfort Inn again.
Donna
Room was good, clean.
Scott
Room was very clean and staff was polite.
Josh
2nd time staying here. Great price. Room was comfortable, clean, and we felt safe.
Laura
Amenities, first floor room, close to laundry room, and close to outside door and parking.
donald
Nobody at the front desk upon check out. Nobody. Stay was good overall though.
Deb
The room was spotless and had a fresh smell. The sausage on the breakfast bar was rubbery though. Maybe look into a different brand one thats not so cheap
Lynne
Front desk staff very courteous and helpful. Rooms very nice, hotel and surrounding area very tidy.
Alan
Clean room and lobby
Kari
The welcoming clerk at sign in was great, very personable.
The room was clean, bed comfortable. Heating system great!
Only downfalls: very low toilet and breakfast buffet was too crowded w tables.
Thank you very much!!
The room was clean, bed comfortable. Heating system great!
Only downfalls: very low toilet and breakfast buffet was too crowded w tables.
Thank you very much!!
Melissa
Room was clean and well-supplied. Breakfast was adequate
Lauryn
The room was spotless and staff were kind and accommodating. After 3 days without power and 2 without water, it was wonderful to get warm, have a hot shower and a night of peaceful rest. Hot breakfast was very welcome as well. Thank you, Comfort Inn!
Amanda
Room was nice, shower did not work
Dana
I was not able to stay due to the expected weather and was not able to cancel. While I know that I didn’t have insurance, this was an act of God therefore being out of my control. When I went to cancel, Expedia’s virtual assistant told me that no refund or help was available. That is extremely disappointing under these circumstances. It does make me not want to book with Expedia in the future.
Patricia
Staff was really nice but shower didn’t work.
Joselin
Literally the perfect location to everything. We came down for a volleyball tournament and it was only a 6 minute drive from the hotel. Overall, I enjoyed the stay and was happy I could sleep in
Hamid
Nice people.
The breakfast could be a little less bland. No sauces nor real butter.
The breakfast could be a little less bland. No sauces nor real butter.
Angela
Spotless and convenient
Mark
It was very clean, and the room and bed were very nice and comfortable.
Steve
Room was clean. The thing that impressed me most was the attention to details that most hotels don’t think about. Number one, water pressure. I have long thick hair and never wash it at hotels bc the puny
Alicia
We Had an excellent Experience here! So convenient to the Cool Spring Mall! We walk there 7 times during our 2 day stay! Great Restaurant and stores! We will definitely stay here again for our next Cheer Comp in the spring! The staff was very nice! And the rooms were very clean and the beds were comfortable!
Verified traveler
The location is ideal and breakfast is Excellent!
MICHAEL
Bath tub spigot was very very loose
Lighting in room was dim. Had to remove lamp shades to read. Bar in bathroom meant to stabilize entry/exit from tub/shower located next to toilet thus inadequate room to use it for its intended purpose. Breakfast area very very crowded. Poorly planned. Shower head also loose making it hard to adjust shower head. Also tv should be in front of the sofa so not watching it at an angle
Lighting in room was dim. Had to remove lamp shades to read. Bar in bathroom meant to stabilize entry/exit from tub/shower located next to toilet thus inadequate room to use it for its intended purpose. Breakfast area very very crowded. Poorly planned. Shower head also loose making it hard to adjust shower head. Also tv should be in front of the sofa so not watching it at an angle
Tammy
Clean, comfortable
Location & surroundings
Comfort Inn Suites Nashville Franklin Cool Springs
7120 S Springs Drive, Franklin, United States
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Comfort Inn Suites Nashville Franklin Cool Springs
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