Name: Red Roof Inn Franklin, Tn
Address: 3915 Carothers Parkway, Franklin, 37064, US

8/10

Excellent

24 Jul 2026

Wendy

The water pressure was fantastic, almost too powerful. The air conditioning worked very well. The staff fixed the loose slam lock on the door one morning. The parking was find and it was easy to get to.

6/10

Pleasant

07 Jul 2026

Jennifer

The room itself was okay, and the beds and the room looked clean. There was a strong smell that was hard to identify, but it was mostly coming from the air conditioner. The smell was very off-putting and made it difficult to sleep, and it was making me sneeze.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Casey

The room had a massive mold problem. We saw 3 brown recluse in the first couple of hours. No fitted sheets on either bed. When I addressed these issues with the staff, I was told they were aware of the issues.

6/10

Pleasant

02 Jul 2026

Wanda

Watch out cleaning, A/C functionality and pest control

Family

10/10

Exceptional

29 May 2026

John

Toilet didn't flush well,the kept running

10/10

Exceptional

16 May 2026

Wasim

Very friendly and helpful staff. Nice rooms

6/10

Pleasant

02 May 2026

Harold

No cups, no hair dryer, no bar soap, no shampoo or conditioner etc, TV was awful, could not even pickup local channel 5. Price was really good, so I guess one should expect a lot of amenities, but there should at least be drinking cups. Parking was okay. Room was very clean & bedding was clean. Also, wasn't expecting a 50 dollar deposit for damage. I am 80 years old, so only damage I could cause would be if I accidently fell.

Partner

8/10

Excellent

29 Apr 2026

Barbara

Quiet stay.

6/10

Pleasant

24 Mar 2026

terrell

the a/c worked good nice and quite no cups in my room

Self

6/10

Pleasant

19 Mar 2026

Jimmy

You get what you pay for

Self

2/10

Poor

11 Mar 2026

Caitlyn

Dirty , mold . Staff rude , tv didn’t work , no WiFi . No towels

Family_with_children

10/10

Exceptional

26 Dec 2025

Amber

Nice looking room

Self

4/10

Poor

22 Dec 2025

Matthew

There was dried poop on the side of the toilet, when I made multiple members of staff aware I was only told \"I will put it in the notes\"

Friends_and_family Family

4/10

Poor

18 Dec 2025

Tara

enjoyed the first stay. Got
Out deposit back. Tried to stay again and was told we couldn’t without any explanation. I would never recommend anyone to stay here. we stayed at the Laquita inn and they are by far the nicest staff I have met in a while at a hotel.

Partner

6/10

Pleasant

08 Dec 2025

Joseph

Too many live bugs in the room. Spraying pesticide didn’t help. They have a bug problem.

The staff was very nice and professional. If it were not for the abundance of bugs (beetles, ants, etc.) in the room, I would give them a higher rating.

Self

10/10

Exceptional

07 Dec 2025

David

The rooms were clean and comfortable. It was convenient to everything that we wanted to go to in Franklin, TN.

Leisure Family

6/10

Pleasant

12 Nov 2025

Kimberly

Staff was great! The door to the bathroom was not level so it didn’t stay open or shut without something holding it.

Partner

8/10

Excellent

24 Oct 2025

Lacey

Staff was very friendly. Room was good and clean but several outlets did not work, which wasn’t a huge deal.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Dan

Clean room

Leisure Family

8/10

Excellent

03 Oct 2025

Kristen

This is a nice hotel in a great neighborhood. The only problem I had was it was loud. If you are a light sleeper this will be rough. Every time my upstairs neighbor got up the ceiling made noises. Took me a couple hours to figure out what it was. Sounded like someone was walking in my room.

Leisure Self

10/10

Exceptional

30 Sep 2025

Yolanda

The hotel was clean and recently renovated, with comfortable beds and thoughtfully decorated rooms featuring new furniture and bedding. Everything felt fresh and inviting. I had a great stay and would definitely return in the future.

Leisure Family

10/10

Exceptional

30 Sep 2025

Robin

Our room and bathroom were spacious and clean. The hotel is located in a very convenient location near the interstate, close to gas stations, and a Walgreens is right down the street. It's also close to downtown Franklin. The hotel was quiet and there was ample parking. One thing to keep in mind is that there was no hair dryer in the room (ok because I brought mine!) and also just one small bottle of conditioning shampoo (also ok because I brought plenty of my own toiletries!). I'm sure if you needed more soap and shampoo they'd have some available at the front desk.

Leisure Family

4/10

Poor

29 Sep 2025

Heather

I stayed at this location for three nights, and unfortunately, it was a very poor experience from start to finish.
The room itself was disappointing — the air conditioner was extremely loud until it completely broke, leaving the room uncomfortable. The overall cleanliness was subpar, with cobwebs visible in multiple spots and a strange, unpleasant stench lingering throughout the room. Towels were not stocked properly, and I had to specifically request the correct amount.
The property offered zero amenities, and even the basics were lacking. The parking lot was in rough shape and poorly maintained. The lobby, where first impressions are made, was hot, stuffy, and uninviting, much like the staff, who came across as disengaged and not particularly welcoming.
For a budget hotel, I wasn’t expecting luxury, but I did expect the basics: a clean room, working air conditioning, and a staff that at least made guests feel acknowledged. Sadly, none of that was delivered here. Overall, I cannot recommend this Red Roof Inn, and I would advise looking into other options in the area.

Leisure Family

10/10

Exceptional

29 Sep 2025

Matt

Would stay again.

Leisure Self

10/10

Exceptional

24 Sep 2025

Ronald F

The room was very clean and the bed was comfortable. Plenty of hot water for showering. Some touch up of walls, ceiling, baseboards is needed. All in all a very good one night stay.

8/10

Excellent

18 Sep 2025

Curtis

Very clean

Business Self

2/10

Poor

13 Sep 2025

Gabrielle

Nonsmoking rooms smelled very smoky.

Leisure Friends

4/10

Poor

27 Aug 2025

Greer

Ants in the carpet and I booked a non-smoking room that REEKED of cigarettes.

Business_and_leisure Partner

10/10

Exceptional

12 Aug 2025

Phillip

Clean

10/10

Exceptional

12 Aug 2025

Phillip

Clean

10/10

Exceptional

12 Aug 2025

Phill

Good cleaning

8/10

Excellent

14 Jul 2025

Ryan

It’s exactly what you would expect from a decent, budget room. Nothing extra, but nothing was missing either.

Leisure Family

2/10

Poor

05 Jul 2025

Cierra

Nothing. Horrible staff. Stole my apple watch.

6/10

Pleasant

28 Jun 2025

Steve

grounds need help

8/10

Excellent

17 Jun 2025

Valerie T

It was a great value for a night’s sleep!

Partner

8/10

Excellent

05 Jun 2025

Braden

Very clean. Very comfy bed.

Self

4/10

Poor

29 May 2025

Jerry

a) after showering, the entire bathroom floor was wet, creating a slip and fall hazard. The design of the shower stall is such that water comes out under the curtain and bathroom floor tile gets wet and slipperly, which is dangerous
b) the cover of the A/|C unit was loose and appeared to be missing the attachment screws
c) I called in advance of the scheduled booking and asked about \"early check-in\" - I was told - \"no problem - just call us the day of your check in and we should be able to do that for you\" - no mention was made of any extra charge
d) I was in surgery, so a friend called to make sure about early check-in - they said \"fine\"
e) when I arrived I was in a lot of pain (post-op) and unable to speak coherently because of the dental work
f) the staff demanded a $20 fee for the early check in, and didn't seem the least bit concerned about my phsyical condition

Business Self

2/10

Poor

25 May 2025

Robert

It is easier to check into a five star hotel! That’s a lot of they must be use to dealing with less than desirable people because that you gotta how they treat you. Or, may their customers are just fine and they are the less than desirables. Never again!

Leisure Pet

10/10

Exceptional

21 May 2025

Debrah

Great place to stay!!

My room was very nice and clean. The clerks were very friendly. I slept so well, the ved super comfy. Will definitely stay here again. Highly recommend!

Self

4/10

Poor

18 May 2025

Jules

Ice machine but no ice bucket to use it. Floors were sticky. No plastic or part glasses . No coffee machine . No breakfast continental or other

Self

2/10

Poor

16 May 2025

Charity

The room smelled like dog pee . The carpet smelled so bad and the room looked as though it had not been cleaned in years . Bathroom too . The tub had a crack and mold in tub edges and toilet too . The bed looked new and sheets were clean . We couldn’t leave because we couldn’t get a refund and the hotels were all full because of sporting events .

Leisure

8/10

Excellent

13 May 2025

Jesse

My husband and stayed there for a weekend trip. It was one of the best Red Roofs we have stayed at. The hotel is located in a nice area. It was easy to get in and out of. The hotel staff were nice. The hotel was clean and the room was too. The water pressure was amazing. Negatives would be no place to hang clothes or drawers to really speak of. We stayed 3 nights and did not ask for our room to be cleaned. We ran out of toilet paper and there was no extra in the room. I went to the front desk and asked for toilet paper and 2 new towels and the lady up front asked me to bring the other towels back to the front desk. I know people take towels but they only gave us 2 towels to begin with and I have long hair so I like to use 2 just for me. I was a little annoyed with that. Also, it rained really heavy one day and there were no rugs or any place to wipe our feet so the floor got dirty with mud. It was the night before we left so thankfully it wasnt really an issue. All in all I really liked the hotel and we are looking forward to staying there again!

Partner

2/10

Poor

19 Apr 2025

Laurie

When I do a search on Expedia I always use the breakfast included filter. This place looked nice. It was not. No breakfast. I am about to stop using Expedia!

Leisure Family

8/10

Excellent

15 Apr 2025

Deloria

It was a nice and clean hotel, the lady that checked me in was very nice and helpful, and the lady that checked us out was also very nice and helpful, I would stay there again.

Partner

8/10

Excellent

10 Apr 2025

Sam

first night car horn alarm going off every 15 minutes for several hours through night. I got about 3 hours sleep

6/10

Pleasant

08 Apr 2025

Brenda

No complimentary breakfast. No coffee until six o'clock and I had to get up at four o'clock to get ready to head back out of town and no coffee pots in the room. No blow dryers in the room.The ice machine was not working.

Business

10/10

Exceptional

30 Mar 2025

Paula

No issues, great stay

Partner

8/10

Excellent

23 Mar 2025

Mo

Nice for a quick stay

*Awkward to get in and out (heading towards Long Ln).
*No breakfast
*Helpful front desk
*Very clean

Friends_and_family Family

10/10

Exceptional

22 Mar 2025

Kelly

Convenient clean place to stay

10/10

Exceptional

21 Mar 2025

Rosemarie

Perfect for the night. We had issues with dog barking and tv. When I called, it was handled right away!

Leisure

8/10

Excellent

06 Mar 2025

Jeffrey

Shower needs a new faucet and the toilet needs a new seat.

Business

2/10

Poor

21 Feb 2025

Peter

Person that check-in was rude. There were no extra blankets heat did not work no cups in the room by the sink water damage on ceiling and bathroom poor parking.

Leisure Family

2/10

Poor

28 Jan 2025

Michelle

Discriminatory staff who allows long term guests to harass and intimidate people not of the same ethnicity.
Parking lot condition is horrendous with many potholes.
The outside of the property is in shambles. The pool is not functioning and there is no breakfast.

10/10

Exceptional

14 Jan 2025

Jeffrey

Nice

Very nice and clean.

Business

10/10

Exceptional

12 Jan 2025

Yuritzy

Pretty nice an celan

8/10

Excellent

31 Dec 2024

Verified traveler

Overnight while Traveling

Dated but clean. Beds were amazing.
Pet policy was very accommodating.

Friends_and_family Family

4/10

Poor

29 Dec 2024

Chad

Needs renovation

Very dilapidated premesis, I will not recommend. One of the most dilapidated of all Red Roof Hotels I have seen. I stay in Red Roof a total of at least 20 days per year since 2017

Business

10/10

Exceptional

28 Dec 2024

Laurie

Decent place to lay over on a road trip.

10/10

Exceptional

22 Dec 2024

Joe

Room nice comfortable and clean . Not enough door security , only lock is the handle lock

Business Partner

10/10

Exceptional

21 Dec 2024

Joe

We liked the king size bed . What we didn’t like was the door was all messed up big cracks around the door.

Business Partner

10/10

Exceptional

15 Dec 2024

FREDDY

An excellent option in terms of value for money and location. The hotel had everything I needed and was also very clean.

Business Family

8/10

Excellent

11 Dec 2024

Ann

We were charged a deposit, even though we paid by credit card. I have not found anything to show that they gave that deposit back.

Leisure Partner

10/10

Exceptional

08 Dec 2024

David

We were very satisfied with our stay.

Leisure Family

10/10

Exceptional

05 Dec 2024

Victor

My fiancée and I enjoyed our stay here

Leisure Pet

10/10

Exceptional

21 Nov 2024

Candace

Friendly staff and comfortable rooms

10/10

Exceptional

18 Nov 2024

Angela

This hotel is in a great location, near a lot of restaurants, stores, and gas stations. The heat worked very well in my room!

Business_and_leisure Self

10/10

Exceptional

16 Nov 2024

Grover

Efficient operatiob

10/10

Exceptional

09 Nov 2024

Jeffrey

Sweet

I will stay here every time I am over there for business. Clean as a whistle and up to date. Very comfortable!

Business

2/10

Poor

06 Nov 2024

Chad

The room has no ice bin, with w beds, I only had one wash cloth and 2 towels. No shampoo, and the amenities were very frazzled from use over the years. I would avoid this one unless you have EVERYTHING you needed with you and did not care about the looks of the grounds, severely deteriorated steel stairway and general lacking in almost every area. Franklin is a high end area, but the hotel section is severely dated. Look for a great price if you want to stay here.

Business

6/10

Pleasant

04 Nov 2024

Paul

Enjoyed my stay

Leisure Self

6/10

Pleasant

03 Nov 2024

Trevor

The front lady was really nice, the hotel overall looked nice. However, there was a hole in the wall, chipping on the wooden doors, and it seemed like there was water under the laminate flooring.

Leisure Family

8/10

Excellent

29 Oct 2024

Cynthia

Just okay

Just a place to lay my head down, vanity lights didn't work, room had an odor, got there around 11pm bc we went to the grand ole opry, guy at check in was very nice and polite.

Partner

6/10

Pleasant

28 Oct 2024

Buffy

Door wouldn't lock.

Couldn't push the door closed enough to lock it. The little metal flap at the top was the only lock we had. We left because we didn't feel safe sleeping there.

Partner

6/10

Pleasant

23 Oct 2024

Alan

Clean but unsealed door allowed noise, pollen, cigarette smoke to enter.

Business Self

6/10

Pleasant

13 Oct 2024

GEileen

It was fine.

Leisure

8/10

Excellent

04 Oct 2024

DEIRDRE

Nice, but dated hotel. If you're a smoker and/or have pets this place is for you! (Didn't feel right smoking in the room though) It's close to shops and a Cracker Barrel is right behind it. It served its purpose.

Leisure Friends

10/10

Exceptional

16 Sep 2024

COURTNEY

Great for a place to rest on our travels. Staff was pleasant, no smells, beds were clean, the area seemed safe(we are not local)

6/10

Pleasant

02 Aug 2024

Kelly

Easy check in & check out

8/10

Excellent

11 Jul 2024

Kristin

Nice hotel, but pool out of order.

6/10

Pleasant

01 Jul 2024

Allison

We got a huge suite room on the second floor. It was the only non-smoking room with 2 beds available tonight. It was quite expensive for what it was.
The front room had a great air conditioner and a sofa sleeper. The next room had 2 full beds, but the bed was pressed almost directly against the AC so the room never really cooled down. The bathroom was massive. There was a gigantic shower, but the shower was disgusting - the drain was covered with hair.
There were no hooks or places to hang towels. There were no hand towels or wash cloths and only two towels. When I called the office to see if we could get more for our family (since the room sleeps 6), they said there was a charge.

Friends_and_family Family

4/10

Poor

29 Jun 2024

Terrence

Noisy!!

So noisy!!!! Everything about the room was noisy, people outside, water, squeeky bathroom door, a/c.

Friends_and_family Family

4/10

Poor

26 Jun 2024

Letitia

The outside is dirty and unkempt. There is no pool.
There is no hot breakfast.

Business_and_leisure Partner

8/10

Excellent

23 Jun 2024

Verified traveler

The supposed breakfast was a joke i had more food with me than the hotel did
The unit was clean this facility in need of a scrubbing and some fresh paint
If its a work in progress you might want to start

Leisure Partner

2/10

Poor

16 Jun 2024

Kim

Several issues, not friendly check in, not clean, breakfast only consisted of toast, small muffins from Walmart, cereal and bananas. The bed sheet had a noticeable hole, bathroom tub was not clean, old, not presentable. Odor in room as well, mustiness from air conditioner. Pool wasn’t open and it was 93 degrees outside. Not worth $110 at all

Leisure

8/10

Excellent

13 Jun 2024

Rita

The owner or manager was very accommodating with a minor maintenance problem and upgraded my room. They were very polite, friendly, and tried to make everyone feel welcome.

Leisure Self

8/10

Excellent

12 Jun 2024

Steve

All good. Friendly,helpful staff. Breakfast skimpy.

Leisure Self

6/10

Pleasant

10 Jun 2024

Sandra H

The room we stayed in was clean, sheets were clean and bed was made well. The remodeling was very good but not perfect. The bathroom door was in poor condition. When we checked in, we were told I booked a smoking room. I told lady I couldn’t stay in a smoky room and would not have book one. She did give us a non-smoking room but it wasn’t a king size bed. The breakfast was skimpy. We stayed here because the price was right. It’s a no frills hotel, but I might stay here again because it’s convenient to everything we needed.

Leisure Partner

4/10

Poor

09 Jun 2024

Anthony

No pool antique internet

The pool was out of order the internet was 2g the breakfast was almost non exsistant. They only took cash for water bottle or snacks only one thing of chips. Mold in the fridge and tub.

Self

6/10

Pleasant

08 Jun 2024

Verified traveler

Just a normal cheap motel. Needs to be cleaned, needs paint, needs staff that can speak real English, needs staff that attempts to be moderately civil, but the upside was that it was affordable, and the beds actually were clean. I certainly wouldn't stay here again but if you're on a really tight budget I could see how it might work for you. It's not the worst place I've ever stayed at. Btw, there is still no pool and the breakfast is a joke.

Business

2/10

Poor

26 May 2024

Robert

Room had roaches. Bathroom light was very dim.

10/10

Exceptional

26 May 2024

Sharon

Noise is a concern. Otherwise, the renovations are very nice. Wish the pool was open. Couldnt do the maintenence in the winter?

Leisure Friends

6/10

Pleasant

17 May 2024

Kathryn

Diappointing

Friends_and_family Family

10/10

Exceptional

13 May 2024

Elton

Breakfast quite limited

2/10

Poor

13 May 2024

Debra

Floor dirty, beds very uncomfortable, our room was by the disgusting covered pool that was very nasty. Had 2 small towels, and when husband went to ask about getting 2 more, was told they didn't have anymore. No handicap ramp close to our room. Way overpriced for a motel, that should have been a hotel. Our total was $184.15, and this dump shouldn't have the Wyndham name attached to it, nor should it have been anymore that $49.99 a night. Feel very ripped off, and disappointed with this motel..

Leisure Family

4/10

Poor

13 May 2024

Verified traveler

Would not recommend or stay there again

Pre-paid for the room. But when checking in they wanted 100$ cash deposit. Claimed they could not put it on my credit card because we pre-paid.
Very old and dirty room. Furniture and sheets had holes and floor was covered in dust / debris.

Included breakfast was VERY limited..

Listing said it had a pool. But it was covered by tarp and area full of leaves and debris.

Friends_and_family Family

6/10

Pleasant

05 May 2024

Karen

Meh

Older and Run down, pool wasn’t even open, there was little to no breakfast options at all, only thing I really liked was the bed.

Friends_and_family Family

2/10

Poor

01 May 2024

Francisco

The room seemed to be rundown. The chair in the room was broken, the bathroom shower seemed to need repairs to the shower faucet. It just seemed like they need to touch up some issues and maintain the rooms a bit closely.

Leisure

2/10

Poor

29 Apr 2024

James

Without a doubt, one of the worst motel/hotels I've ever stayed in -- and after 22 years on the road, I've stayed in some hellholes. Just a pitiful excuse for a motel.

Business_and_leisure Self

2/10

Poor

09 Apr 2024

Amy

I had originally asked for a smoking room, so on my way to the hotel I called them and said could you make sure that I have a first floor room. She said we only have smoking rooms on the second floor. So I asked to be changed to a non-smoking room on the first floor, she then proceeded to tell me that I would have to pay $100 deposit to do that and I refused. Then when I got to the hotel, she asked me if I had a pet and I told her I had a cat. She said we don’t allow cats , and I said there was nothing on your website that said no cats. I was very angry and I went directly over to the quality Inn and had a very nice room on the first floor with my cat. I will never stay in a Days Inn again.

8/10

Excellent

06 Apr 2024

Ginger

The room was roomy. The breakfast was very limited.

Business