Shelborne South Beach

United States , Miami Area - FL
MIAMI BEACH, 1801 Collins Avenue
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50 reviews shown

10/10

Exceptional

09 Mar 2026

Andrew

Upgrade to a 2-bed villa / suite overlooking the pool. Brilliant atmosphere within in the complex and amazing staff both at reception and around the pool.

Partner

10/10

Exceptional

07 Mar 2026

Megan

Amazing stay at the Shelborne! The rooms and amenities are beautiful. We’ll be back!

10/10

Exceptional

27 Feb 2026

Laurel

Nice hotel

Friends

10/10

Exceptional

24 Feb 2026

Andrea

Our hotel room was spotless and had amazing views of the ocean. We loved the modern design of the hotel in general. It is a beautiful hotel! The beach is lovely and the staff were generally friendly.

The one downside was there was city road work beside our room and it was very loud starting at 7:30am - 5:30pm. It was not the hotel’s fault at all. They were kind to give us a $100 food voucher and waive hotel taxes when we complained to the front desk.

We would stay at The Sherborne again.

Partner

10/10

Exceptional

16 Feb 2026

Matthew

Love

10/10

Exceptional

13 Feb 2026

Mark

Clean room, excellent staff at the front desk, dining room, pool staff, and beach staff. Sergiy was especially helpful telling us all about the hotel.

10/10

Exceptional

11 Feb 2026

Michael

Loved my room and service.

Business_and_leisure Self

10/10

Exceptional

10 Feb 2026

Gareth

The hotel is recently renovated and

8/10

Excellent

07 Feb 2026

Dr Nagwa

Clean, stylish

Business Self

6/10

Pleasant

07 Feb 2026

Dr Nagwa

First day my room was behind the lift and I had a headache but staff did not refund me that stay . I am disappointed

Business Self

10/10

Exceptional

01 Feb 2026

Myriem

Location, rooms, pool and beach

Leisure Partner

10/10

Exceptional

29 Jan 2026

Yakun

I like the vibe, decoration. The staff was super nice.

Leisure Family

8/10

Excellent

26 Jan 2026

james

Beautiful public rooms, pool area, and beach access! Very high design factor. Bar with live music was excellent!
Room was average , with smallish bathroom.
Pauline’s had excellent food.

8/10

Excellent

26 Jan 2026

Lorinn

We had one lady in room service, who was wonderful. But the others, not so much.
The pool was very nice, but the service was just OK.
We really enjoyed the food there. But nothing was consistent. Each day, even though I ordered the same things, it was different.
The beds were comfortable, however, our room did have a smell.
The concierge was fantastic.
We really liked the location.
Overall, I would say, I would recommend it, but hopefully they work on some of the issues .

Partner

10/10

Exceptional

26 Jan 2026

Joseph

Everything was perfect

Self

10/10

Exceptional

25 Jan 2026

Claudia

Very clean room, great facility, on the beach, beautiful pool, staff is very sweet and welcoming

Leisure Partner

8/10

Excellent

18 Jan 2026

Rachel

The room and the property was stunning. Beautiful design and layout. The staff was just okay. The service could have been better. We encountered a few “new” employees and in showed and they told.

Leisure Family

10/10

Exceptional

18 Jan 2026

Tianyu

Modern and esthetically designed furniture that truly invites you to relax and enjoy your stay ! Friendly and smily staff that always courteous!
Definitely see myself staying again in the near future .

Leisure Friends

10/10

Exceptional

17 Jan 2026

Mallory

The renovation is stunning! The staff is friendly and accommodating. The pool and beach club were comfortable and luxurious. Would highly recommend.

Leisure Partner

4/10

Poor

15 Jan 2026

susan

Don't park a car at this hotel. It took 45 minutes - total confusion with a stupid app, unhelpful desk staff. The person in front of me waiting for a car had to take her husband to the hospital with an Uber. I finally asked to speak to a manager. Won't stay again. Too many other great hotels in South Beach with great service

6/10

Pleasant

08 Jan 2026

Winnie Fridah

The holding fee is ridiculously high

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Allan

Nice renovation, food was expensive but nice. Staff were helpful on the most part. Loved the beach chairs and crew looking after guests there. I’d stay again.

Partner

10/10

Exceptional

04 Jan 2026

Juyan

Unreal

6/10

Pleasant

02 Jan 2026

Colton

Thoroughly mediocre. The common areas smelled like grease, the elevators were painfully slow (no service elevators, so staff going up and down constantly), and there were little things off pretty consistently (ie there was hand soap in the shower instead of shower gel).

Staff was kind, the pool / beach areas were well done, and the few bites we had were solid. Definitely overpriced for what the hotel quality, and not in line with other Proper properties I’ve stayed in.

10/10

Exceptional

31 Dec 2025

Samantha

Excellent amenities and great location

10/10

Exceptional

30 Dec 2025

Jihyoung

Amazing hotel. Beautiful design, super nice staffs. Breakfast & pool side food was amazing too, but hope they had more menu.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Gregory

Wonderful hotel. Charming and attentive staff catering to the needs of the newer Miami crowd. Original modern approach to design, perfectly well suited to post-Beaux Arts Miami. Rooms and common areas beautifully appointed with substancial furnishings. The color palette is very rich and understated. Gorgeous uniforms. A lot of care went into this revival. Appreciate the Aesop bath products, and all the small details that make this place sing. Great pool experience, didn’t even make it to the beach. Excellent poolside menu - lovely fresh and delicious salads. Try the grilled Mahi Mahi basket with farm greens. Love the stackable containers the food is served in. Special thanks to Chris, the host and manager who served us the most perfect breakfast at Pauline’s, the main restaurant.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Marci

Staff was kind and attentive, premises were always clean and the updated decor following the renovation was lovely.

Leisure Family

10/10

Exceptional

24 Dec 2025

Edward

Hotel was perfect to service to pool and beach to decor

Leisure Partner

10/10

Exceptional

14 Dec 2025

Zachary

Really great spot. Love the low key aesthetic and cool design. The tiles in the bar area are great. Nice breakfast spot by pool, and beach club is outstanding.

Only small issue is there were a bunch of loud little kids shouting and cannon-balling into the pool. Super disruptive to the peaceful setting and zero was done to ask the kids to chill just a bit.

Overall - super spot and renovation has made it a gem again.

Leisure Friends

10/10

Exceptional

12 Dec 2025

Sean

Everything was clean and well maintained

10/10

Exceptional

10 Dec 2025

Larissa

Incredible staff, very attentive and from start to check out. The hotel is spotless and smells so lovely! Didn't get to use the pool because of the weather but it looked very inviting. Thanks for a lovely stay.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Susan

Incredible service!!!!

Leisure Partner

10/10

Exceptional

03 Dec 2025

Dominique

Gorgeous hotel, great pool and private beach.

Leisure Family

10/10

Exceptional

29 Nov 2025

Julio

Great staff, great room and amenities.

Partner

10/10

Exceptional

25 Nov 2025

Rinarisa

Breakfast was good, but not great. Hotel beautifully designed. Champagne upon arrival. Family friendly

Leisure Family_with_children

10/10

Exceptional

21 Nov 2025

Jason

Quiet, modern, and luxurious are what I would describe this beautiful resort. Even in the heart of south beach, you feel like you're

4/10

Poor

17 Nov 2025

Thuy-Tien

Don’t advertise a city view if you’re just going to give me a wall view. Management needs to be honest with their advertising. Also I didn’t get the $70 food credit as advertised. Staff were all great but it’s the deceitfulness of the advertising that makes me upset. Don’t charge for something you’re not going to deliver on and then make it an inconvenience for me to have to ask for the proper room I paid for.

Business Self

10/10

Exceptional

15 Nov 2025

Kimberly

Staff super friendly and welcoming and helpful, room ready

Business_and_leisure Friends

6/10

Pleasant

13 Nov 2025

Katherine

Lovely property. Staff service inconsistent overall. Room was not serviced one day. On the day there was construction above pool area, no notice was sent out. Pool area staff/manager and construction crew didn't seem to be on the same page.

Leisure Self

2/10

Poor

10 Nov 2025

alan

Very, very small room, bathroom a tad bigger than airplane rr, you could literally touch 2 walls while on the toilet, the partial beach view we paid for was a full garbage /utility yard mess view, and at check out, no one asked about our stay, just wanted more money. Oh, the construction noise the staff said was non existent, was non existent, until 5:30a Sun morning. Keep looking.......

Leisure Partner

10/10

Exceptional

09 Nov 2025

Audrey

Amenities are really clean, excellent quality ingredients, nice quality decor

Leisure Family_with_children

8/10

Excellent

09 Nov 2025

Jeremekia

Overall this was a great stay. It is a really nice remodeled hotel.

I am giving it four stars because the beach food service was slow, they needed more servers. Their room service menu is somewhat limited and more options would have been nice. It's basically the same beach/pool menu. Also, the elevators were very slow.

Leisure Family

10/10

Exceptional

01 Nov 2025

Natalie

Fantastic experience. One of the best hotels we have stayed at. Shout out to Jenny, Marta , Shane and Louis, William and Josh and all of the other wonderful staff. Definitely recommend it and will certainly go back !

Leisure Partner

10/10

Exceptional

30 Oct 2025

Great renovation here, spacious rooms, lovely pool and beach area. The staff were very amenable and would do everything they can to help.
Would highly recommend a stay

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Niek

Truly a five star experience from the vibe to the amenities to the service*****

Business_and_leisure Partner

10/10

Exceptional

26 Oct 2025

Kathy

Great staff, beautiful property

Leisure Partner

10/10

Exceptional

21 Oct 2025

Ashley

Really great stay, big thanks to Crispy and team! Hotel has a great atmosphere and location. I’ll be sure to visit again!

Leisure Friends

10/10

Exceptional

15 Oct 2025

Dr.G

Nice room, great view, quiet, amazing staff

Partner

10/10

Exceptional

06 Oct 2025

Barry

Great hotel. Clearly freshly refurbished and excellent facilities. Staff were extremely attentive - everyone we bumped into in the lift, for example, even junior team members, asked how we were and whether there was anything that they could do to improve our stay. Shows a great culture! Only downsides are a bar that shuts very early (10pm) and a LOT of mosquitoes in the outdoor pool area - they give bug spray it we had to retreat late afternoon or after rain.

Leisure Partner