Steigenberger Hotel Herrenhof

Austria , Vienna
Vienna, Herrengasse, 10
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100 reviews shown

10/10

Exceptional

29 Jan 2026

Florence

We love this hotel. The rooms are spotless, the staff are wonderful. The breakfasts are outstanding. This hotel is within an easy walking distance to all major attractions as well as the u-bahn. We keep rebooking this hotel.

Leisure Partner

8/10

Excellent

26 Jan 2026

Ramin

The room was very clean and well-appointed. The staff were responsive.

Partner

10/10

Exceptional

25 Jan 2026

sherif elsayed

Awesome

10/10

Exceptional

19 Jan 2026

Julia C

Yes

Partner

8/10

Excellent

02 Jan 2026

Francesca

Pros:
- Really well kept hotel - nice overall
- Good restaurant onsite
- Nice breakfast with a ton of variety and made to order egg dishes - although not worth 30 euro pp (if not included in the stay)
- Great location
- Nice amenities in room

Cons:
- Check-in process was less than desirable - there was only one staff member actually working check-in (although we saw multiple around the desk) and a line waiting for help

Leisure Family

10/10

Exceptional

30 Dec 2025

Manuel

Staff
Amenities

Leisure Pet

10/10

Exceptional

29 Dec 2025

Cheryl

Very nice room in a wonderful location close to many sites. Staff was helpful.

Leisure Partner

10/10

Exceptional

26 Dec 2025

james

Room very clean and cleaning staff very nice

Leisure Partner

10/10

Exceptional

23 Dec 2025

Evelyn

The room was excellent, clean spacious and comfortable. The attention of the staff was great and overall our stay was absolutely a pleasure. Kindest regards Evelyn

Partner

10/10

Exceptional

22 Dec 2025

Alan

Excellent hotel in a super location close to the attractions and Christmas markets. Room was very comfortable and cleaning staff was friendly and cleaned the room right after we left. Then came back to make sure everything was done correctly

Leisure Family

10/10

Exceptional

22 Dec 2025

NED

The breakfast was excellent but should be included in the price of the room. It was very expensive!

8/10

Excellent

20 Dec 2025

Graeme

The staff were excellent and the location is fantastic. Shout out to Alvin the bellman who was exceptionally friendly and helpful. Rooms weren't huge but it was all about the central location and a great bar.

Leisure Friends

10/10

Exceptional

15 Dec 2025

Robert

All the staff were friendly and helpful, the room and common areas were clean and well maintained

10/10

Exceptional

13 Dec 2025

Bruce

Great breakfast. Room comfortable. But no business centre despite Expedia listing that it had one. Room was cleaned very late one day (probably due turning over rooms for guests leaving / new guests coming) — so I’d advise putting out the make up room sign when you go out; they’ll clean it faster.

10/10

Exceptional

30 Nov 2025

Andrew Richard Frederick

The room and facilities were fantastic. The staff were warm, friendly and very helpful.

We have stayed in hotel's all over the world, I would say this hotel has the very widest selection of breakfast options. 110% delicious 😋

10/10

Exceptional

25 Nov 2025

Gracita

Great staff, great location.

10/10

Exceptional

20 Nov 2025

Edward

We were informed of our upgrade at check-in. Provided on of the best spaces we’ve experienced traveling. Location was fantastic. Enjoyed a quiet nightcap in the lounge. Staff was very friendly & helpful. WiFi was good but required joining a loyalty club.

Partner

10/10

Exceptional

12 Nov 2025

Yosbel

People at the lobby were very helpful, rooms are good, clean and big, but the best part is the location

Family

10/10

Exceptional

10 Nov 2025

RIVKA

Everything was perfect except for a problem with the pillows, which were not comfortable even though they replaced them for us.

Partner

10/10

Exceptional

02 Nov 2025

brad

Friendly helpful staff, clean room and good breakfast

10/10

Exceptional

01 Nov 2025

Simran

We had an amazing stay here, the staff were very friendly and accommodating. We stayed here with our 3 year old and they made our stay very comfortable. The location is very convenient. We would stay here again.

Leisure Family_with_children

8/10

Excellent

21 Oct 2025

Michael

The location is ideal for touring sites in Vienna. Easy walk to shopping areas and attractions, museums.

We found our room somewhat uncomfortable and relatively expensive for the comfort level provided.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Diane

Excellent hotel, well located for all the sights

Leisure Partner

10/10

Exceptional

16 Oct 2025

Andrew

Clean room, friendly staff, good location

10/10

Exceptional

13 Oct 2025

Andy

Beautiful hotel in a perfect location. The spa facilities were an extra bonus. Would definitely stay again.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Thien

It wasn’t run, comfortable bed and very quiet

Partner

10/10

Exceptional

05 Oct 2025

Jennifer

Amazing location!

10/10

Exceptional

03 Oct 2025

Helene

Ideal location for first timers to Vienna, walking distance to many sites, shops and restaurants. Very spacious room, well equipped with attention to details.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Donald

Beautiful hotel in a great location. Front disc staff were exceptionally polite and helpful. Would definitely stay here again

10/10

Exceptional

29 Sep 2025

Nestor A.

Really good hotel rooms, very confortable, nice bed and pillows, nice bathroom
Breakfast was always excellent, Bar really good as well
Thanks to all the staff!

Leisure Friends

10/10

Exceptional

28 Sep 2025

William

Vieanna

Great place to stay. The entire staff made it a great experience.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Evelyn

Very nice large room and bathroom and a fantastic location!

Leisure Family

8/10

Excellent

22 Sep 2025

Pamela

Very clean, beautiful hotel. Our only complaint was the bar/restaurant was very short staffed. The bartender and server had to answer the room service phone line also, which often rang and rang because they were so busy and the whole bar/restaurant had to listen to a loud phone ringing. The staff also needs to tell inconsiderate guests that are having a face time conversation with someone on their phone to please take it outside!

Partner

10/10

Exceptional

20 Sep 2025

Valerie

We were in Vienna to tour, and this hotel was perfect. Great showers, great beds and perfect location. Breakfast was delicious and kept us going all day.

The only \"negative\" that I can think of is that they had a concierge available when we checked in Friday (IE someone who knew what was going on culturally in the city); but that person was only there on Friday. I didn't realize that, and thus missed my opportunity to avail myself of her services.

I would definately stay there again.

Leisure Friends

10/10

Exceptional

20 Sep 2025

pedro

Very good

8/10

Excellent

16 Sep 2025

Chee Soon

Overall good

We had a good stay in the hotel. Location is very good, just next to train station. The front desk staffs have been very helpful during our stay, especially Amanda who is very friendly and helped us to make reservations at cafe and restaurants, saved us from the long line.

The only downside is the design of the hotel bathroom, there's very limited space to put our toiletries.

Partner

10/10

Exceptional

12 Sep 2025

Suresh

Great location and good staff

Leisure Partner

10/10

Exceptional

05 Sep 2025

nirav

Excellent

10/10

Exceptional

05 Sep 2025

philip

You just can‘t go wrong with Steigenberget.

Leisure Self

10/10

Exceptional

02 Sep 2025

Avani

This property is city central in Vienna! Best hotel so far ! And if you are booking the hotel book it with breakfast included

10/10

Exceptional

02 Sep 2025

Margarita

Comfortable, elegant hotel in the middle of Vienna. Great location!

Leisure Family

10/10

Exceptional

26 Aug 2025

Walter

Very nice, well kept hotel. Staff friendly.

10/10

Exceptional

21 Aug 2025

Michelle

Our stay here was wonderful. The only issue that we had was that the dirty cups were not removed or replaced with clean cups when used. We had to request clean items each time. Other than that a definitely a 5

Leisure Partner

8/10

Excellent

13 Aug 2025

Amir

This is a good hotel in a nice area of Vienna.

The transport links are very good and it feels very safe.

I would recommend it.

Leisure Self

10/10

Exceptional

28 Jul 2025

Jinan

Excellent location, good morning breakfast, very clean

Leisure Family

10/10

Exceptional

27 Jul 2025

Simon James

Nice

6/10

Pleasant

24 Jul 2025

Verified traveler

Good location, underwhelming service

Good location, underwhelming service, shampoo and other toiletries were not replenished during our stay, same with the complimentary water

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Hambartsoum

If you'd like to stay in a hotel that makes you feel like a royalty, this is the place.

Leisure Family

10/10

Exceptional

20 Jul 2025

Stacy

Clean, modern and close to everything.

The hotel is very close to city center, but you would not know it, it was very quiet, even though we had windows that open to the street below. The rooms are good sized, with e writhing you need for your stay.

Friends_and_family Family

6/10

Pleasant

19 Jul 2025

Patricia

Room had an overwelming/unnatural floral scent - had to keep opening windows; no separate hair conditioner, no face cloth; great location

Leisure Partner

10/10

Exceptional

18 Jul 2025

Randy

It was an amazing experience.

Partner

10/10

Exceptional

04 Jul 2025

Verified traveler

Excellent hotel in great location

I've stayed here before, and it was as good as ever. Wonderfully designed shower, comfortable bed, good internet, and the air-conditioning was excellent (and without noise or cycling on and off). The location is perfect, and there are numerous restaurants of all types in walking distance.

Self

10/10

Exceptional

03 Jul 2025

Andrew

Great clean hotel in the centre of fantastic sights and shopping

Leisure Family

10/10

Exceptional

30 Jun 2025

Maria

Wonderful stay at this hotel. We had a suite for our family if 4, the room was very spacious (more so when compared to Europe standards). Service was great and location is also perfect. Highly recommended!!

Family

10/10

Exceptional

26 Jun 2025

Paul F

Staff were friendly and helpful. The room was very clean and comfortable. The location was excellent for walking to historic attractions and restaurants.

10/10

Exceptional

24 Jun 2025

jacklyn

Location..location..location. Close to everything: shopping, dining, museums, subway ...etc

Leisure Family

10/10

Exceptional

24 Jun 2025

Philip

Wonderful. We love this Hotel

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Daniel

Beautiful Hotel. Close to everything.

10/10

Exceptional

06 Jun 2025

Maja

Place to stay in Vienna.

Very kind professional staff, top location, clean, excellent breakfast.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Verified traveler

Perfect for a long weekend in Vienna

This is a traditional, elegant, discreet hotel. It has a superb location. Lighting is excellent. Many outlets for charging phones, etc. and very? Very quiet. Note: for those traveling lightly, this hotel is around the corner from the U3 Herrengasse stop making it incredibly easy to take the CAT airport train to the city and then transferring to the U3. There is no faster, easier way (and much, much cheaper than a taxi).

Partner

10/10

Exceptional

25 May 2025

Ingo

Beautiful

Very nice hotel in the heart of old town Vienna

Partner

10/10

Exceptional

23 May 2025

Nicole

Great location, staff, gym and breakfast!

Leisure Partner

10/10

Exceptional

20 May 2025

Anne

5 Star Steigenberger

We had a wonderful stay from start to finish. Staff were very professional, with no problem speaking English. Steigenberger hotel is so close to Michaelerplatz which was brilliant for getting to see places on foot. A special thanks to one of the receptionists named Y. Pena Mata. She was so hard working and always greeted myself and my husband with a lovely smile, a credit to the hotel. We will definitely return.

Partner

10/10

Exceptional

15 May 2025

Tamas

Excellent service and location.

10/10

Exceptional

11 May 2025

David

This is a great hotel in a perfect location. You're only steps from lots of things to do, and it's one block the underground metro.

Leisure Self

10/10

Exceptional

08 May 2025

Verified traveler

Excellent location and service.

Partner

10/10

Exceptional

06 May 2025

Walter

Good location, comfortable mattresses.

10/10

Exceptional

05 May 2025

Gentiana

We had a wonderful time at Steigenberger hotel in Vienna. Our room was very spacious and had everything we needed on our trip. The hotel is walkable and close to the main attractions. Everyone at the front desk was very helpful. We’ll be back soon!!

Leisure Family

8/10

Excellent

28 Apr 2025

John

Great location

Leisure Partner

10/10

Exceptional

19 Apr 2025

seffi

Wonderful stay - Highly recommended!

We stayed for 7 nights as a family (two parents and a 12.5-year-old daughter ) and had a wonderful experience. The room was spacious, clean, and well-equipped. The hotel’s location is perfect – right next to a metro station and just a short walk from shops, restaurants, and main attractions, yet very quiet and peaceful.

Breakfast was rich, varied, and luxurious, served in an elegant yet cozy setting. The service throughout the hotel was outstanding – everyone was courteous and efficient.

Although we initially had an issue with the air conditioning in our room, the hotel’s Customer Service Manager, Izabela, handled the situation impressively. She ensured we had a temporary room immediately and later moved us to a spacious corner room similar to our original booking. She went above and beyond to make our stay enjoyable, with thoughtful gestures and excellent service.

Overall, we left extremely satisfied and would warmly recommend this hotel to anyone visiting Vienna!

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Algirdas

Great central hotel

Business

6/10

Pleasant

23 Mar 2025

Tarek

Generally nice, attention to room comfort needed

Excellent location and nice facility. King size bed room was reserved but not given at check in, so had to change rooms. Room was consistently very hot which resulted in lack of sleep. Asked front desk but no one was sent to help. Shower head position seemed uncomfortable. Also no help was sent for that.

Partner

10/10

Exceptional

17 Mar 2025

Peggy

Loved it!

8/10

Excellent

16 Mar 2025

Amir

Very nice and comfortable room, apart from the fact that the bed was two beds pushed together.

Partner

10/10

Exceptional

13 Mar 2025

Ian

Lovely hotel, our third visit in a few months. Good staff, nice rooms, and excellent bar area. Very close to metro station and a few minutes walk to main shopping area, Hofburg and St Stephen’s. Likely to be only hotel we’d use in Vienna

Leisure Partner

10/10

Exceptional

12 Mar 2025

Jonathan

The property was centrally located walking distance from shopping and restaurants. So clean and comfortable.

Leisure Friends

10/10

Exceptional

12 Mar 2025

Dan

The service was excellent. Staff were very helpful and friendly. The bar provided good food and was always available.

Leisure Partner

10/10

Exceptional

28 Feb 2025

sergei

Great Staff and great location

Leisure Partner

8/10

Excellent

23 Feb 2025

Alan

10/10

Exceptional

23 Jan 2025

Florence

We loved our stay here. The property is located perfectly in the Inner Stadt. Easy access by walking or public transportation. The staff were so polite, welcoming and helpful with directions, making reservations, anything you needed for a wonderful stay. I would recommend the breakfasts. The breakfast choices were amazing. Book here. You won't be disappointed.

Leisure Partner

10/10

Exceptional

21 Jan 2025

Lilach

wonderful hotel in Vienna

We stayed at this wonderful hotel in Vienna and the experience was simply perfect. The hotel was impeccably clean, every corner shining. The staff was friendly and attentive, always available to help and answer any questions or requests. The breakfast was excellent, with a wide variety of fresh and delicious foods that provided a perfect start to the day. The location of the hotel, right in the heart of the city, added significant convenience to our stay, with all the main attractions within walking distance. We highly recommend this hotel to anyone looking for a pleasant and convenient stay in central Vienna.

Partner

10/10

Exceptional

04 Jan 2025

ekta

Very nice property with all attractions walkable. Very nice location

Leisure Family

10/10

Exceptional

02 Jan 2025

Joshua David

Really lovely place

Leisure Partner

10/10

Exceptional

01 Jan 2025

Pamela

Great hotel. Very close to everything and so easy to find restaurants nearby.

Leisure Family

8/10

Excellent

25 Dec 2024

Marcus

Very nice hotel. The only negative was the bed was pretty small. Nice bar, great breakfast, helpful staff and great location.

Leisure Partner

10/10

Exceptional

23 Dec 2024

Danielle

Wonderful Hotel and Incredible Location

This hotel was amazing and the location was fabulous! We enjoyed every moment of our stay and this would be my top choice of where to stay upon a return visit!

Friends_and_family Friends

10/10

Exceptional

23 Dec 2024

katya

The location is perfect !! Hotel is beautiful , location very very convenient, very good place it’s a good location to walk around there!
The staff are so kind and prompt
Restaurant has
Great wines and good cheese selection to go with !
Breakfast was Amazing, coffees , pastries , fruits , cold cuts , bread , natural juices it tasted all excellent! 🎵🎵

Family

10/10

Exceptional

22 Dec 2024

Deion

Great location and services

Our room was clean and the bed was comfortable. We enjoyed the frew complementary drinks and buffet breakfast.

Friends_and_family Family

8/10

Excellent

22 Dec 2024

Richard

Could have had more in-room facilities. One bottle of water to share om arrival and two biscuits. Mini bar the emptiest I've seen. Shower struggled to get hot sometimes

Leisure Family

10/10

Exceptional

21 Dec 2024

Rick

This was a beautiful hotel with very friendly and language fluent staff.
The breakfast buffet was really delicious and a relaxing morning setting. The bartenders were amazing.

10/10

Exceptional

17 Dec 2024

VIGNESH

Excellent service. Excellent breakfast. Excellent location. 12/10 recommend

Leisure Partner

10/10

Exceptional

16 Dec 2024

Karen

Location, location, location

A great stay from start to finish. Absolutely wonderful location, less than 5 mins walk to the main shopping streets, next door to Cafe Central and less than 10 mins to most of the Christmas markets (which is what we went for). All that yet in a nice quiet street, the only noise was the clip clop of the horses pulling the numerous carriages. The room was modern, comfy and spacious with all the amenities you could want. Would highly recommend and can’t wait to go back.

Partner

10/10

Exceptional

15 Dec 2024

Nicolette

Beautiful and clean!

Leisure Family

10/10

Exceptional

15 Dec 2024

Marianne

The location of the Steigenberger cannot be matched. The metro is next to the hotel and major attractions are a short walk. The hotel is clean and the staff exceptional. The room was comfortable after a long day out sightseeing.

Leisure Partner

10/10

Exceptional

13 Dec 2024

Philippa Ann

Lovely hotel with great staff in a great location

Leisure Partner

10/10

Exceptional

11 Dec 2024

Gary

Lovely property in a great location to explore the center city. Walkable and close to a subway stop. The staff couldn't have been more helpful or friendly. We loved our room and the deliciously

10/10

Exceptional

06 Dec 2024

Alison Clare

Centrally located, good facilities and very clean. Would recommend and return

Leisure Friends

6/10

Pleasant

05 Dec 2024

gary

Good business style hotel, good breakfast, friendly staff.

Great location for walking.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Michelle

It was a perfect stay for me and my two daughters. I would not hesitate to stay there again. 5 stars

Leisure Family

10/10

Exceptional

02 Dec 2024

Lesley

The deluxe rooms were superb and very spacious. We liked the little extras such as the coffee machine and the first free drinks in the mini fridge. The tv also plays through speakers in the bathroom. Bath robes and slippers were provided. Hotel in a great location to visit the attractions. The metro is so close as well. The breakfast was also very good and the staff were very friendly and helpful. The only downside was the initial lack of hot water in the shower.

Leisure Partner