Name: Novotel Marrakech Hivernage
Address: Rue Haroun Errachid, Quartier L'Hivernage, Marrakech, 4000, MA

10/10

Exceptional

22 Jul 2026

Khady

The best room I have been in in Marrakesh

10/10

Exceptional

07 Jul 2026

Cenk

Clean rooms however not a “city view” as advertised and paid for especially, very well spoken and kind staff, always welcoming and helpful, breakfast was okay with some selection. Very nice pool area but the pools are not deep (1.35m deepest)

Partner

10/10

Exceptional

07 Jul 2026

Valerie

I had an absolutely wonderful experience at the Novotel Marrakech, and a huge part of that was thanks to Mohammed Bashir.

From the moment we arrived, the staff was warm, welcoming, professional, and incredibly attentive. They consistently went above and beyond to ensure that our stay was comfortable and enjoyable. Their knowledge, kindness, and genuine desire to help made a lasting impression on us.

Nothing was ever too much trouble for them. Whether providing recommendations, assisting with requests, or simply greeting us with a friendly smile, they delivered exceptional customer service at every opportunity. They are a true asset to the Novotel team and embodies the highest standards of hospitality.

Thank you, for making our visit to Marrakech so memorable. We look forward to returning and would highly recommend both the hotel and the staff ‘s outstanding service to anyone visiting Marrakech.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Stuart

A very enjoyable stay at the Novotel. I was supposed to be there for three days but extended by a further two days on account of the great location in the Hivernage neighbourhood, excellent pool area, helpful staff, spacious room and a wonderful buffet breakfast.

Self

10/10

Exceptional

01 Jul 2026

Ibraheem

Safe and good area with helpful and kind staff

Self

6/10

Pleasant

15 Jun 2026

Matthew

Basic. No frills, needs an upgrade.

Partner

10/10

Exceptional

08 May 2026

Catrina

Firstly i would like to thank a few staff member's for making me and my family feel welcomed and went beyond expectations to make sure we was happy and satisfied.
I couldn't asked for a better place to stay.
Mohammed Bqchir, IMAD, Aisha, Jaouad.
Thanks once again.

property is nice clean poolside was clean lots off seating. Common area was nice in cosy. Restaurant/Bar area was nice.
Breakfast a bit for everyone.
Room was nice spacious and clean we mini fridge and microwave and a balcony.
Bathroom had bath and shower separate which was amazing. Toilet was also separated which was a bonus for families
The hotel wasn't to far away from the big square walking was less than 10 minutes if you know where your going. Not to far from the menara mall.

Family

10/10

Exceptional

16 Apr 2026

safiullah

I HAD A VEY GOOD STAY AND GOOD TIME, THE STAFF WERE GREAT.

8/10

Excellent

02 Apr 2026

RAZWAN

gym facilities are limited a shame considering of the prime location in hivernage

Self

10/10

Exceptional

31 Mar 2026

Amanpreet

Everything was good

Self

6/10

Pleasant

31 Mar 2026

Richard

not brilliant, but okay

6/10

Pleasant

27 Mar 2026

Jackie

AC didn’t keep the room cool enough and I booked a poolside view but got city. Hotel is looking tired. Shower was either too hot or too cold. Had a nespresso machine but no spoon or milk. Complimentary water was good. Cleanliness in the room probably as good as they could get - bathrooms need a refurb in reality. Well positioned though.

Business Self

10/10

Exceptional

24 Mar 2026

Colin

Great location and lovely and helpful staff…would highly recommend.

Partner

6/10

Pleasant

16 Mar 2026

Eric

AC not that good

Self

6/10

Pleasant

11 Mar 2026

Edouard

Gym advertised on-site has no weights - even though it is identified with a \"weights\" symbol on the door. The gym consists of 4 machines: two stationary bikes, a stair stepper, a treadmill, and resistance bands, and a heavy bag on the floor.
Front desk Staff and manager waere patronizing when I was visibly agitated about attempting to resolve a problem on my own (which would have taken 30 seconds).
Serious privacy breach occurred - staff entered room while I was napping and did not provide prior warning - sent a formal complaint to ACCOR which has not yet been addressed.
Breakfast is pretty good, though offerings may vary and may not have a full selection early in the morning. Probably not worth pre-paying, pay in DHM on the spot instead.

Self

4/10

Poor

10 Mar 2026

Asida

Unfortunately, this is a very dated hotel which requires deep cleaning and major upgrade and overhaul in every aspect. I can’t understand how Novotel chain allows the hotel to carry its name.

Friends_and_family Family

2/10

Poor

05 Mar 2026

nicole

Location was the ok, but the rooms were very dated and not well maintained. No TV apps, so not good for visitors who don’t speak the local language

Self

2/10

Poor

01 Mar 2026

Orhan

Dirty, old, everything was broken nothing working also terrible service.

2/10

Poor

25 Feb 2026

Saarah

Terrible customer service.

Friends

4/10

Poor

18 Feb 2026

Yassar

In such a prestige area hivernage, rooms are poor and the whole hotel needs updating, as an international brand this does not meet the standards of other novotels across the world. Toilet is separate to main bathroom. Rooms are poorly outdated and bland no toothpaste provided, this is a 3 star hotel at max, I paid £324 for 3 nights it was only worth £150, I’ve stayed in ibis hotels which are much cheaper and better. Very poor

Partner

4/10

Poor

11 Feb 2026

Birendra

Bad room, poor customer service at the front desk.. no amenities in the room

6/10

Pleasant

10 Feb 2026

Kavipreya

Rooms are not as clean as the lobby. Especially rooms and hallways smeels bad and not cleaned regularly

10/10

Exceptional

08 Feb 2026

Audrey

Everything was in good working order, in what I think was the best area to stay in Marrakech. We were able to easily walk everywhere from this central location, and felt very safe near high end hotels. Lovely part of town. The room has a small fridge and microwave, so we made our breakfast. Very comfortable room and quiet. .microwave,

Partner

8/10

Excellent

07 Feb 2026

Steve Brian

It’s was sufficient for an overnight to wait for a delayed flight but not for days on end unless you are on a tight budget of $100 a night.

10/10

Exceptional

27 Jan 2026

Krzysztof

Great service, friendly atmosphere. I would recommend.

Business_and_leisure

10/10

Exceptional

25 Jan 2026

CATHERINE

Clean room, plaisant staff.

Leisure

8/10

Excellent

18 Jan 2026

Keval

The room is outdated and needs refurb.

Leisure Friends

8/10

Excellent

28 Dec 2025

Mrugesh

Excellent breakfast choice, service staff was amazing, quick and efficient.

Leisure Family

10/10

Exceptional

25 Dec 2025

Efiginaea Laine

Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.

Friends_and_family Friends

8/10

Excellent

19 Nov 2025

Louis

Great staff

Partner

10/10

Exceptional

12 Oct 2025

Joel

This is a strategic place and it’s clean and accessible to people with special needs.
Private transportation is easy to get. The staffs are so friendly specially Soukana who was willing to help us all the way through.
Thank you Everyone for making our stay memorable.

Leisure Family

10/10

Exceptional

11 Oct 2025

Iris

-

Leisure Friends

2/10

Poor

27 Sep 2025

GONZALO

Breakfast very poor, noise, dirty pool, great location

Leisure Family

8/10

Excellent

12 Sep 2025

G

Property may need some maintenance. Staff are really helpful.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Tyrone

Excellent

Terrfic location, ambiance and amanities. Breakfast in the garden patio area is terrific and the spread is generation and varied. Overall, service is very good and the bed is comfy!

Self

8/10

Excellent

01 Sep 2025

imtiaz

A tired basic hotel, the rooms are a good size, bed is comfortable, bed sofa is lumpy and unusable for sitting or sleeping, the toilet is tiny and claustrophobic and really dark as the lighting is dark,the bathroom is not good, the basin is tiny, the shower cubicle is small and the bathroom is really poorly lit, the lighting is terrible. The reception staff are excellent 👍 5⭐️,the cleaning ladies are fantastic 5⭐️the breakfast staff are fantastic 5⭐️and the security staff ishmael and the others are fantastic 5⭐️

Leisure Family

8/10

Excellent

28 Aug 2025

Iftakhar

Good but could be better

Was disappointed with the room as expected it to be more modern.

Friends_and_family Family

8/10

Excellent

15 Aug 2025

Natasha

Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)

Leisure Family

10/10

Exceptional

08 Aug 2025

Verified traveler

Great stay great location great price!

The hotel is in an excellent location and is a really good hotel for no more than three people per room maximum. As some of the reviews suggests the hotel does need some attention in terms of doors and decor however this is a very minor aesthetic issue which did not bother me in the slightest. The whole tell was very clean and each of the rooms has balcony access along with a microwave and fridge. The breakfast options consisted of croissants a variety of different types of bread, salads, limited cooked options, omelettes to order, and the usual continental breakfast options. This in my opinion was ample. There is a taxi stand across the road from the hotel where both standard taxis and grande taxis are available. Has a bit of advice look at the prices in the driver's windows which are set by the government/council so that they do not rip you off with inflated prices are specific times. The swimming pool facility in the hotel was amazing and super quiet from the hours of nine up until around 12 p.m. All in all a very comfortable stay with healthful stuff for a very good price and I would highly recommend this hotel to anyone as long as the small aesthetic elements do not bother you. I will be booking this again if I ever visit Marrakesh once again.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Sajeda

Staff were great and really helpful.

10/10

Exceptional

18 Jul 2025

Habib UL-Haq

Hotel was noisy at night with Club music until 4am ,reception staff are moody and not helpful. I arrived at the hotel for check-in and was told to wait 15mins as another couple were checkin and completing their paperwork. Found this very rude and unprofessional.

Leisure Self

2/10

Poor

21 Jun 2025

Imad

Checking was horrible. The staff were unfriendly and slow to respond to minimum request such as bed sheets. There was no parking so I paid a guy outside and I found my car damage the next morning. The room was not set up for 3 as requested and had a horrible view. Overall the dirtiest and the worst hotel I’ve stayed in in my life including poorest countries I’ve visited in Africa and South America. I typically stay at Sofitel or Hyatt but was last minute stop. It looks like the hotel was no updated in 50 years.

Business_and_leisure Family

8/10

Excellent

17 Jun 2025

Jaymie

Was a good hotel. Breakfast was good and pool area nice. Staff were rude and uninterested.

Partner

6/10

Pleasant

03 Jun 2025

warren

Good location, pool was great, rooms dated and check in took a while be prepared to wait

Leisure Family

10/10

Exceptional

07 May 2025

Robert

A perfect place to stay while visiting Marrakech.

10/10

Exceptional

30 Apr 2025

Bill

Great busy area

Leisure Family

2/10

Poor

25 Mar 2025

Uwaoma

Poor experience with reservation

Unfortunately after paying well in advance upon my arrival one day later than my check in date I was told I had no reservation with them that I should go to hotels.com and ask them what happened. This is despite the fact that I self checked in via the mail and prepaid in full for 5 nights.
Emails sent to them and hotels.com have remained unanswered.

Self

10/10

Exceptional

08 Mar 2025

Kevin

Was here for a business Trip, done for my needs

Business Self

4/10

Poor

03 Mar 2025

Claire

Balconies are not big enough to sit out, no table and chairs, only standing room! Rooms are advertised with a double sofa bed, all rooms only have a single sofa bed. Beds very uncomfortable, lumpy pillows, bed sheets not changed all week. Gym is very basic. When I requested some teabags for the room I was told I would have to pay 80 dirhams as it was breakfast tea and only fruit teas were free. No milk also provided. Toaster at breakfast broken, food was not replenished. Not up to four star standard.

Leisure Family

2/10

Poor

25 Feb 2025

MOHAMMAD TASLEEM

I have been coming and going from Marrakech more than 30 times now and have never been so disappointed !
The customer service at reception was absolutely atrocious !
The lady at front desk just disregarded a few of us like we were from the jungle.
Arrived early cool so no problem waiting until 3pm but people were arriving after me and being checked in ?
She just kept on asking me to sit and wait there’s loads of people here I said that’s fine but they have not been here before me ?
Straight disregard !
Wow then to top it off the room was terrible .
No air conditioning in the room it looked mad tidy the room needs crazy upgrading !
Room 303 by the way the fridge was not working I mean wow I’ve never put a review but this just had to be done !
Breakfast was complete rubbish compared to most of the other hotels in line with Novotel !
Please avoid this hotel at all costs !
It is just not worth giving them you’re hard earned money !

Business_and_leisure Self

10/10

Exceptional

22 Feb 2025

Usman

Staff service was exceptional. Especially receptionist Imane.
Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.

Friends_and_family Family

4/10

Poor

27 Jan 2025

Douglas

Poorly maintained. Non-existent shower but enough to flood the bathroom and room due to missing trim. Noisy from streets. Air conditioning didn't work. Staff not very helpful.

Leisure Self

10/10

Exceptional

12 Jan 2025

Aathavan

Excellent

6/10

Pleasant

19 Nov 2024

Paul

They had zero air conditioning even though it was really hot. We had to sleep with the windows and doors open and it was really noisy outside!

Leisure Partner

6/10

Pleasant

14 Nov 2024

ALBA CATALINA MORALES

Despite Fitness center being listed in the hotel services, there is no such. There is a room with no equipment.

Leisure

10/10

Exceptional

11 Nov 2024

Mohammad

Staff at the restaurant were outstanding!

8/10

Excellent

02 Nov 2024

Melissa

The staff at the hotel were all excellent and helpful, from the reception to the restaurant, poolside and the cleaning crew.
I would say the decor is a bit tired, there needs to be more staff on reception at check in time as there only ever seems to be one. I had to queue for 30 mins which after a long and delayed journey was not a great experience.
Also there was a planned power outage one day of the stay, it appears there were signs up mentioning this however they were in French which I don’t speak. It would have been helpful to have been notified in another way so we could have planned around it.

Leisure Friends

4/10

Poor

12 Oct 2024

Fawaz

Hotel office is getting renovated

10/10

Exceptional

12 Sep 2024

John

An enjoyable and relaxing stay in Marrakesh.

The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.

Self

2/10

Poor

20 Aug 2024

khaled

I don’t recommend this hotel. This is really overvalued and the staff is terrible.

8/10

Excellent

14 Aug 2024

Nzuki

I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff

Leisure Family

4/10

Poor

01 May 2024

Leonie

Not a great stay, hotel needs a refresh

Our room was dated and tired. The shower leaked all over the floor with every use and the room smelt the whole time we were there - really fishy, which we think was glue. Everything in the room has been repaired and not well! The bed was very hard. The robes were old, faded and worn out, as were the towels. The TV was good! The pool area was nice and the breakfast was good. But the worst thing was the staff, they were all rude and unfriendly and very unhelpful. They were also really slow, the reception staff were the worst. Just made us feel unwelcome

Partner

4/10

Poor

02 Mar 2024

Dr. Mohammed

There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.

Leisure Family_with_children

10/10

Exceptional

20 Feb 2024

Abdouzakou

Environment

Leisure Family

10/10

Exceptional

16 Feb 2024

A

Everything was great

8/10

Excellent

29 Dec 2023

Adil Yusuf

Very good location. Good facilities. Recommended.

Leisure

8/10

Excellent

17 Dec 2023

Rajeswara

Good place to stay

10/10

Exceptional

30 Nov 2023

Laurent

The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.

Leisure Self

4/10

Poor

20 Oct 2023

Susan

Watch out for scam taxi service

While the hotel was very nice, we were very disappointed with the transportation service they arranged for us . We requested transport to the airport very early (3:45 am) the next day. The receptionist told us it could be arranged but had to be paid in cash (approx $25). We paid, but no receipt was offered. Our cab was ready at the appointed time and took us to the airport as requested, but the driver said he had not been paid and insisted on another $25. After a brief discussion, We gave him all the Moroccan money we had and added another $7 to make up the difference. I’m not sure who benefitted from this scam, but future travelers should insist on a receipt or some kind of voucher if they plan to use this service.

Friends_and_family Family

10/10

Exceptional

14 Sep 2023

feraz

Amazing place at the right price

Great location
Great hotel

Business

2/10

Poor

07 Sep 2023

Hassnyen

The place is a dump!!. A/C not working in the room. Not worthy of the brand the hotel belongs too,

Leisure

10/10

Exceptional

28 Aug 2023

Donna

Helpful staff. Rooms clean and practical. Hotel facilities are very good

Leisure Friends

8/10

Excellent

26 Jun 2023

Simon

4.1/5 from me. Good, standard business style hotel. Rooms are quite large. Separate toilet and bathroom. In the bathroom, I had a bath and a separate shower. Pool area is nice with comfortable seating and shade. Location is great near lots of lounges, clubs and restaurants. Fast Wi-Fi. Very good room service and everything can be ordered from the restaurant. Comfortable bed. Negatives: no chairs on the balcony and room a little like an office with grey carpet and furniture, etc. Recommended.

Leisure Self

8/10

Excellent

26 Apr 2023

Clare

Great location, wonderful staff

The staff at this hotel were wonderful and really added to the experience of staying there. Reception staff were very welcoming and went out of their way to help.

The hotel's location is brilliant for exploring the city and many attractions are within easy walking distance. There are also many decent restaurants close by.

The rooms at the hotel are a good size and have a degree of comfort but are extremely dated and in need of refurbishment. The bathroom had a separate bath and shower and hot water was plentiful. The bed was very comfortable, there were only two pillows however and both were in need of replacement. There was a kettle and microwave in the room and teabags and sachets of coffee were provided but no creamer which I found strange.

The gym was spacious but has no fixed or free weights and the cross trainer is in need of repair. The pool area was very clean and had plenty of furniture for guests to use and this included parasols. The pool bar was very clean and there was a good selection of drinks and a decent lunchtime menu.

Breakfast was buffet style and available from 7am. There was a huge range of choice and of a high quality.

I really enjoyed my stay and the hotel provided value for money.

Self

2/10

Poor

01 Mar 2023

Swarnalata

The hotel is old and needs some serious renovation.

Leisure Family

8/10

Excellent

27 Jan 2023

Maher

Clean, and nice Staff

Leisure Partner

8/10

Excellent

08 Jan 2023

Aysha

Very good experience

Very good experience. Staff was very friendly and was always available to resolve any issues. Cleaning staff did a good job however at times needed a reminder.

Breakfast was good but could improve by having more variety of fruits and children friendly items.

Overall very good experience and highly recommended.

Friends_and_family Family

8/10

Excellent

02 Dec 2022

Hinesh

November 2022

Novotel 4 star is in a good location in the heart of the upmarket area nice restaurant and a 10-15min walk to the market, other hotels in this area are a lot more expensive.

Rooms are ok good size with daily house keeping there was no milk with the tea and coffee station.

Breakfast nothing too special service is slow and the omelette station is not always up and running.

Reception ( Iesha was very helpful booked restaurants etc for us) other Hotel staff are very good and helpful, for the price your paying in this location it’s good value.

Friends_and_family Friends

2/10

Poor

03 Aug 2022

Fatimzahra

Worst experience

Leisure Family

10/10

Exceptional

07 Jun 2022

Sayed

Great

Leisure Friends

6/10

Pleasant

31 May 2022

Mbark

Correct

+ Chambre spacieuse
- petit déjeuner très sommaire

Friends_and_family Friends

2/10

Poor

02 Aug 2021

Verified traveler

We arrived and were denied access using Expedia booking for reasons that we arrived after midnight although we made our booking after midnight. It was very much disappointing from Expedia thatI was charged all the fees.

Leisure Friends

10/10

Exceptional

06 Jul 2021

Verified traveler

Worth a stay

Great value for money

Business

10/10

Exceptional

22 Feb 2020

Verified traveler

Staff very friendly, polite and helpful. Location is good

4/10

Poor

18 Jan 2020

Verified traveler

The location was great and some of the staff were as well. But the place is run down and dirty

Worn / stained furniture

Broken lamp

Dirty carpet

Dirty bathroom and scummy tiles

Next time I’ll be staying at Sofitel or a Riad

Leisure Self

8/10

Excellent

04 Jan 2020

Verified traveler

Even though it looks modern and grand hotel, rooms were not of good quality, some of the rooms we got had curtains not properly hanged, other did not proper curtains at all. There were other items (tables and tiles in the bathroom that looked worn and broken (they were repaired but poorly)

Leisure

8/10

Excellent

30 Dec 2019

Verified traveler

Would stay again. Once pool is sorted.

Comfy and great location. The hotel pool was being renovated which meant it was useless and took away the relaxing element of staying there. They did offer me to use their sister hotel pool but it’s was a short walk away. I would stay here again. The breakfast was good and the hotel is really arty to stay at. The room is big and comfy bed. I would suggest you stay in pool view room to avoid noise from nearby clubs / bars and cars late at night. I would stay here again. The staff are helpful.

Self

8/10

Excellent

01 Oct 2019

oscar

localization and clean
very good buffet breakfast

Leisure Family

8/10

Excellent

11 Jul 2019

david

Marrakesh business trip

I've used this hotel twice now for short business trips. it's well located a short walk away from the old city and close to the airport a short cab ride away. Pool is good. staff are friendly and attentive and the restaurant has a nice choice of food and drinks - some other reviews moan about standard of rooms and hotel - i found everything to be of a good standard and will stay again.

Business

2/10

Poor

24 May 2019

Verified traveler

At check in we felt bad sleeping in that room. Carpet was stained all over and felt gross. Room was warm, ac vent away from the vent by the front door, amenities was only shampoo and soap. At check out we had to request for a receipt and it eas a big issue

Leisure Partner

6/10

Pleasant

09 May 2019

Verified traveler

Poor room design--no bedside table and couldn't easily reach the curtains as TV in the way. Duvet old and filling extremely lumpy with patches with no filling at all-it should have been thrown out long ago. Air-con ineffective.
Service offhand. Drinks in restaurant took ages to arrive. At breakfast I asked where the hot water for tea was.The guy just pointed vaguely leaving me to work out that it was a kettle on the end of the bar that I had to switch on and boil up myself.
Food however was good and nicely presented.

Leisure Partner

10/10

Exceptional

04 May 2019

Verified traveler

Great location; good breakfast; VERY friendly staff

Leisure Partner

6/10

Pleasant

28 Apr 2019

Errico

Ok hotel in a pricey neighborhood.

We stayed here for 3 nights at the end of April. The area around the hotel is great and only 15-20 mins walk to the medina. The hotel lobby-bar-restaurant area is pretty nice. Pool area is ok but could be cleaner. Room was clean. It's a nice 3.5 star hotel at the right price. Bartender Yassine was very friendly and effective.

Partner

10/10

Exceptional

14 Mar 2019

Imran

Great stay

Was a great standard, nice and clean

Family

10/10

Exceptional

18 Oct 2018

Verified traveler

Great room great location to walk to the medina or quick taxi to attractions

6/10

Pleasant

18 Aug 2018

Verified traveler

Nice hotel

Nice hotel but the breakfast is the same everyday. No variety

8/10

Excellent

20 Apr 2018

James

Good hotel great location.

great staff but I found the bed too hard, but I think this is common for North Africa. Room was large and clean. Close to main square and a nice, albeit small, pool with sun loungers and shade at the rear of the hotel. Probably not the best hotel in the area but was good value for money and I would stay there again.

8/10

Excellent

15 Apr 2018

Harlan

Needs someone to fix stuff

The water was not hot enough for a bath. The light in the showere did not work. The toilet paper holder was broken.

Partner

6/10

Pleasant

19 Feb 2018

Verified traveler

Needs updating

Room old but comfortable. Front desk was slow and willing to make me and others wait for no good reason. Even though all was prepaid they still wanted to waste time just one more time.

4/10

Poor

15 Feb 2018

Adnan

Very disappointing, very dated.

The hotel is very dated, staff does not understand english, housekeeping are not bothered and do not help to resolve any problems. There was no soap, asked three times, then gave up and bought it. Number of lights not working, were not looked into after 5 day and about 6 reminders.