Savoy Le Grand Hotel

Morocco , Marrakech
MARRAKECH, Avenue Prince Moulay Rachid
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100 reviews shown

10/10

Exceptional

14 Mar 2026

Joseph

Very clean but some construction work was going on receptionist Sara and Fatimazara was very helpful and friendly breakfast was great and Nawal who took care of us was brilliant and the supervisor Hamza made sure we were locked after very well TV channels need improvement we will definitely go back

Partner

10/10

Exceptional

14 Mar 2026

Parminder

Beautiful hotel. Ideal location near to everything you need.

2/10

Poor

10 Mar 2026

Alex

The bathroom was dirty and seemed not clean

Family

6/10

Pleasant

08 Mar 2026

Sanj

Building works!! Check before booking

Friends

4/10

Poor

02 Mar 2026

Delphine

Service : terrible !

4/10

Poor

28 Feb 2026

Ramana

Staff was not at all responsive to our requests, room was hot with no A/C (repeated requests to fan was ignored) andloud.

Family

4/10

Poor

27 Feb 2026

Ari

room looks basic, with old and tired furniture. Not what is expected from a 5 star hotel. Air conditioning is off, because it's \"winter\", even though it was 28 degrees and the pool area is very noisy due to the hotel being extended which made it look like a building site!

Partner

10/10

Exceptional

25 Feb 2026

Satish Kumar

Fanastic

Family_with_children

2/10

Poor

23 Feb 2026

Kiren

We have stayed here as a family before and it was lovely which is why we returned last week.

Unfortunately I would avoid this hotel until their construction work is complete. That was the shock we received when we got there. There was no mention of works on the website or anywhere. We were advised by reception staff that the noise would not be heard from the room which was not true. The hotel staff kindly changed our room to another but the noise was still loud from the room. It was disappointing given we were there to relax.

We were constantly wokem by the noise of drilling and banging which was very unsettling.

We were offered one complimentary dinner the first night we arrived which was awful. We ended up leaving the hotel to get dinner elsewhere and unfortunately in the day we also used to leave because of the noise.

The rooms were also too hot and it took some effort to get a fan in the room. We were told there is not any AC but the blower system last time was cool air however it was blowing warm air this time.

Housekeeping kept forgetting to give us fresh towels each day, the old would be removed and none to replace them. When we tried to contact reception or housekeeping the phone would often just ring for ages with no answer so most of the trip we gave up.

Overall experience this time left a negative feeling of us not wanting to return any time soon.

Very unfortunate as we loved the hotel the first time around but I feel things could be handled better.

Family_with_children

6/10

Pleasant

23 Feb 2026

Andrew

Great sized room. Good amenities, service was on the slow side and there was major building work happening which we were not aware of before we arrived.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Debbie

The room was clean and the breakfast was delicious. It will be good if the hotel facilities like spa, jacuzzi or steam room is included rather than paying extra to enjoy it.

Friends

2/10

Poor

21 Feb 2026

Anna

Our room was falling to pieces. The safe didn’t work. The door locks didn’t work. We didn’t get fresh towels or loo roll. The breakfast service was so hit and miss. The facilities were lovely but so so let down by staff who didn’t care and very poor basic maintenance.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Marjana

Friendly staff, clean rooms with lovely views and wonderful breakfast spread. What's not to love? Location is very convenient and attached to a mall. Next time I go back, I will definitely stay here again. Thank you for a wonderful stay!

Leisure Friends

10/10

Exceptional

21 Feb 2026

Omar

Great Hotel, excellent location, connected to the mall.

Family_with_children

10/10

Exceptional

16 Feb 2026

Usha

Beautiful hotel fab service good breakfast

Leisure Family

8/10

Excellent

15 Feb 2026

Amarjeet Kaur

The room was very clean and the staff were friendly and polite.

Leisure Family

2/10

Poor

06 Feb 2026

Karolina

Upon arrival at the hotel with a confirmed reservation and proof of payment, I was told they no longer collaborate with Hotels.com. Despite showing my confirmation, they refused to honor it and forced me to book a new room. As a result, I had to pay twice, costing me an extra €260 per night.

8/10

Excellent

30 Jan 2026

Silvano

Staff was amzing, seems to be overrated for 5 stars, a negative point is that there lots of works going on, at the lobby can barely hear each others, i am sure someone can make the right suggestions

Leisure Partner

10/10

Exceptional

30 Jan 2026

Emma

Perfect location and extremely clean

Leisure Family

4/10

Poor

29 Jan 2026

Saumil

Room, shower, location and breakfast were good. We had a rude awakening at 2am when room service walked into the room unannounced. We did not get any sleep later. Spoken to duty manager next morning. She did mention she would contact us before we left. But no update on this. On day of checkout our lights were turned off and wireless access was blockd at 10am, when the checkout clearly states 12 noon. We could not be bothered to query since previous query was not followed up. There is nothing mentioned in hotel description that you cannot bring outside alcohol or food in the hotel. But when you get there that is the case. So if you want to bring your own alcohol or food don't book this hotel. Also pretty sure that you will get better service and rooms for the same price at other hotels in Marrakech. Definitely not coming back to this hotel.

Partner

10/10

Exceptional

25 Jan 2026

Joshua

I visited during the AFCON 2025 tournament in January, and interestingly, this was the same hotel the Super Eagles of Nigeria stayed in—they had checked out just a few hours before I arrived. The exterior of the hotel was a bit misleading at first; the frontage was quite busy with parked cars and taxis. However, once inside, the atmosphere changed completely. The lobby was spacious and welcoming, though it occasionally felt a little chilly.

The pool area looked fantastic, but the weather was too cold to enjoy it. Breakfast was outstanding—truly one of the best I’ve had in recent times, both in quality and variety. My room was clean, comfortable, and well-maintained.

The hotel’s location is a major plus. It sits right next to a mall, making it extremely convenient with plenty of dining options just steps away. It’s also within walking distance of many places, which made getting around very easy.

It definitely looked like a good pick for a resort type experience when the weather (temperature) allows for it. In my time there, it was a bit quiet in the common areas due to the chilly temperature.

Self

6/10

Pleasant

17 Jan 2026

John

The staff are very friendly and professional 5/5 and the hotel is in great condition.

However:
1. there is mega construction going on; the hotel is part of a mall development and the outdoor pool space is disturbed by the sound of jack hammers drilling.
2. Also, there is an extra up charge (EUr 25 pp) to use the basement indoor hot tub for 1 hr, which is a separate locked section of the indoor pool - this was a bait and switch hence the 3 star; shame this didn’t come up anywhere else.
3. Breakfast spread is good but the selection doesn’t change.

Not being able to use the pool side for some winter sun AND paying extra for a hot tub is more than enough to not stay here again.

Leisure

10/10

Exceptional

14 Jan 2026

Pankaj

Worth the trop

10/10

Exceptional

12 Jan 2026

Ravinder

Great hotel and location !

8/10

Excellent

11 Jan 2026

Mohammad

Only the shower drain was plug. The rest all good very clean and organized and stuff was friendly. The hotel is great. Breakfast was super good

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Luis

Excelent!!

6/10

Pleasant

09 Jan 2026

Stéphanie

Rooms are overpriced, service is slightly subpar, and most importantly hard to get a hold of. There was nothing in the room, no water or other drinks in the mini fridge, no bathrobes, had to try calling for 10 mins before reaching someone on the service line. WiFi password not written anywhere, had to call for that too and was told by room service it was the wrong number for the info and to try the operator instead. Nothing is deeply wrong with the place but the lack of attention to detail and to the customer is enough to spoil the experience.

6/10

Pleasant

06 Jan 2026

Baraa

This hotel is a mix. Marrakesh was cold when we visited in Dec 2025. We had 2 rooms and one of the rooms the heater was not working. The staff tried to address the issue but it was clear that the staff new that this room had issues and they still gave it to customers. I do have to say that the management worked hard to give us differnt rooms but it had to be done in the morning while we slept in the cold! Otherwise the hotel is ok. It is abit out of date, but breakfast is great!

Leisure Family

10/10

Exceptional

03 Jan 2026

Arshiel

Gorgeous

8/10

Excellent

01 Jan 2026

Eduardo

Staff

6/10

Pleasant

31 Dec 2025

James

The breakfast menu was decent, but not comparable to high end hotels I have stayed at, and some cheaper ones!

Leisure Partner

8/10

Excellent

25 Dec 2025

IZABELA

10/10

Exceptional

18 Dec 2025

Sharon

Our stay was lovely. The new rooms were great, clean and warm.
We always stay here and highly recommend it.

Leisure Family

10/10

Exceptional

17 Dec 2025

Musa

It was clean and I really enjoyed my stay there.

Family

8/10

Excellent

08 Dec 2025

Unita

Room was kept clean daily and staff were very accommodating. Hotel is well placed for the medina, clubs, restaurants and can walk to places if you enjoy a good walk. Hotel has fantastic breakfast and we also had a great meal at the Italian restaurant. There's a mall on site which you can have your hair, pedicure, manicure all done, massage, hammams, saunas, all on site.

Leisure

10/10

Exceptional

30 Nov 2025

James

Saad was the best

8/10

Excellent

28 Nov 2025

Skara Bibi

Convenienet

Leisure Partner

4/10

Poor

27 Nov 2025

Danish

Decent hotel but hsk requests through reception were never really fulfilled. Room had burnt iron burnt iron board requested 3 times through reception never got it then contacted hsk directly and received it. room was not that clean bed head board had dirty marks but i guess thats normal in Morocco not to be bothered about it from my experience. still its a decent property but not worth the money they charge for sure

Leisure Friends

10/10

Exceptional

14 Nov 2025

Jeannine Anne

Lovely hotel. My daughter enjoyed the swimming pool. We also enjoyed the breakfast buffet, nice range to choose from. There is building work going on currently but we were not disturbed by that.

8/10

Excellent

03 Nov 2025

Blanca

Our stay at the hotel was great! The property was clean and well-maintained, and the staff were very attentive to all our needs.

We noticed that some upgrades and expansions were being made to the building, but there was no noise or disruption during our stay.

Having tea available in the lobby throughout the day was also a lovely touch that made our visit even more enjoyable.

Leisure Friends

8/10

Excellent

03 Nov 2025

Tamika Toy

Staff was nice. Rooms were ok. Amenities were great. Food and drinks were good. Recommend staying.

8/10

Excellent

28 Oct 2025

Jane

Beautiful hotel in an excellent location. We booked the 2 bedroom suite which was incredible - very luxurious and spacious.
Breakfast quite possibly the best we've experienced from a choice perspective, however have to agree with others that the service is lacking. Initially I thought it was down to it being so busy but unfortunately it was the same at quiet times. If you are happy to accept that you get your own coffee etc then it isn't an issue - however would expect better from a hotel of this standard.
Pool area is fantastic, as is the indoor pool. We enjoyed both!
Wonderful to have Menara Mall next door - useful for shopping and dinner choices. Very lively and fun in the evenings.

2/10

Poor

27 Oct 2025

Arlette

Extremely poor standard of food. Absolute shamble at breakfast. Embarrassingly horrendous service from management filtering through to all staff. No initiative. No pride and no customer service.
Reception staff excluding gentleman organising trips were rude and extremely dismissive.
I would never recommend this hotel.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Abdul

Everything was great

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

rani

8/10

Excellent

07 Oct 2025

Vanessa

Lovely hotel with good facilities and good choice of restaurants, also good location. But unfortunately staff were not very friendly or helpful and service was not good.

Leisure Friends

4/10

Poor

06 Oct 2025

RAMY

Rooms are bad and be careful they give you different room from your original booking

10/10

Exceptional

03 Oct 2025

Ayesha N

Savoy was amazing, the property was very well maintained and the staff provided stellar customer service. It was in a prime location making traveling to our tours very easy.

The daily breakfast was such a nice touch the options were endless and very tasty.

I would definitely recommend Savoy for your upcoming stay in Marakesh.

One area of opportunity, the pool closed very early! Extended pool hours is highly recommended.

Leisure Friends

4/10

Poor

27 Sep 2025

Krishna Devi

Not happy that there was not a full spread for breakfast and dinner. Very disappointed. Doesn’t matter if it’s busy season or not. Very less options for vegetarians which is no good.

10/10

Exceptional

25 Sep 2025

Ravi

Great location and excellent customer service.

10/10

Exceptional

17 Sep 2025

Paul

Lively hotel - excellent service and great dacilities

Leisure Friends

10/10

Exceptional

09 Sep 2025

ghada

Very clean

Leisure Family

2/10

Poor

07 Sep 2025

Asim

This was one of the worst hotel experiences I’ve had in Marrakech. From the very first night, there were constant pleasure noises and the smell of cannabis throughout the hotel. To make matters worse, I even found blood stains on the duvet completely unacceptable for any hotel, let alone one claiming to be 5 star.

When I raised these issues, the manager pretended to help but instead offered me a room closer to the guest smoking cannabis.

I’ve stayed at the Savoy before and it was never this bad, but the standards have dropped drastically. It now attracts the worst type of crowd, taking advantage of its 5 star label and pricing without delivering the experience. Save yourself the disappointment and choose elsewhere stick with renowned brands like Four Seasons or Fairmont, where quality and service are consistent.

Leisure Family_with_children

8/10

Excellent

05 Sep 2025

Rafiq

Very nice hotel

10/10

Exceptional

03 Sep 2025

Imtiyaz

Staff & breakfast was lovely and 10 minutes from airport

10/10

Exceptional

02 Sep 2025

Carmela

Very friendly and pleasant staff. Flexible with our requests! Great breakfast!

10/10

Exceptional

22 Aug 2025

Majed

Nice place and excellent service

10/10

Exceptional

20 Aug 2025

Wanda

Check in was fast and easy. Room was clean and ready

Leisure Friends

10/10

Exceptional

08 Aug 2025

Majed

One of the most beautiful resorts in Marrakech — its rating doesn’t truly reflect the level of enjoyment, exceptional service, and warm hospitality offered to guests. The rooms are modern and spacious, and every service — from housekeeping to guest relations to the pool team — is outstanding. The breakfast buffet is also impressively large, offering a wide variety of both local and international dishes.
I was pleasantly surprised with a birthday celebration: my room was beautifully decorated, and I was presented with a birthday cake and a lovely bouquet of flowers.
It was truly a remarkable experience, and one I will definitely repeat.
My only suggestion would be to introduce some entertainment activities at the pool — it’s spacious and perfectly suited for that.

Leisure Self

2/10

Poor

30 Jul 2025

Fatma

Stay away from this place. Not a five star. Ride staff. Very expensive. A bottle of water is £8! It’s like a joke.

10/10

Exceptional

20 Jul 2025

Shemeela

Beautiful 5 star property. All staff were amazing especially Sarah who checked us in the hotel efficiently. Sarah was amazing and helped us check in at 12:00 when our check in was supposed to be at 15:00. All facilities were amazing including pools , rooms and breakfast buffet . So much variety for everyone to choose from . Will definitely be coming back to Marrakech just for Savoy Le Grande Hotel !

Leisure Family

10/10

Exceptional

10 Jul 2025

Oghenerukevwe

Excellent

Leisure Friends

10/10

Exceptional

16 Jun 2025

john

over-all excellent

Business_and_leisure Partner

2/10

Poor

24 May 2025

shaz

Honestly the worst hotel i have stayed at ever. Rooms smelt like sewage, staff were rude(except Sukina who was an angel). Little to ZERO care for guests, oftentimes giving attitude when id make a request. Food it dry and god forbid you ask vinegar with your chips - you'll get given olive oil instead and told you should be happy with it.

Music is on almost 24/7 so you cant get a good nights sleep or lie in.

It was so bad i chose to leave and they wouldnt refund the nights i didnt stay at the hotel.

Avoid this hotel at all costs!!

Leisure Self

8/10

Excellent

21 May 2025

OLAPOSI

Easy access transportation. Friendly staff with good professional service. Good facilities throughout the hotel complex.

Leisure Partner

10/10

Exceptional

21 May 2025

walid

The property was of a great standard. Slightly tired but value for money amazing. What made the stay amazing was the service we got from a front of house manage named Faud. He sorted anything we asked for from reservations to simple activities. He was truly amazing and I hope this comment reaches him. He was great

Leisure Friends

10/10

Exceptional

19 May 2025

Asma

Everything was good, except the Spa facility. Not sure if its private and not owned by Savoy, but i booked a hammam and massage service for some relaxation and quiet time but during the hammam it was super noisy (i know it was the staff talking) and the changerooms did not have any towels or a spa grade shampoo conditioner. It was the same 2in1 bottle as in our room. For the price the Spa was not worth it.

Leisure Family

10/10

Exceptional

16 May 2025

Khizer

Lovely view

Loved it, staff was very helpful. Friendly staff easy access to the souk market and the mall.

Friends_and_family Family

8/10

Excellent

08 May 2025

Marline

Beautiful pool and spa. Close to shopping. Very good buffet. Service is just ok but the facilities are very good. Staff not so friendly.

Leisure Partner

4/10

Poor

06 May 2025

Manish Pankaj

Staff and Service at the hotel were awful. Same thoughts shared with 8 other guests who stayed at the hotel - Right from reception, to the waiters at the dining area. Food came cold, drinks came 30 minutes after ordering, with no apologies, waiters were rolling their eyes at the women in the group when they asked where there beverages and food was. Far from a 5* hotel - would struggle to even rate the service as 2*.

Friends

10/10

Exceptional

02 May 2025

Janel

Huge hotel, elegant, nice for Western style facilities and great buffet breakfast.

Leisure Family

10/10

Exceptional

01 May 2025

Scot

the staff were the greatest!!! the breakfast buffet was incredible! the room was perfect.

Leisure Partner

10/10

Exceptional

30 Apr 2025

LaRanda

really enjoyed staff and property

Leisure Friends

4/10

Poor

29 Apr 2025

Rittu

Very unhappy with the stay open electric socket on at back of the bed no head board @ numerous complaints to the staff no one bothered checkout lady asked asked how was ur stay and I said it was bad & she said ok didn’t even asked what the problem was or even just apologise I would never go back to This hotel

Leisure Partner

10/10

Exceptional

27 Apr 2025

sanjeev

We found the hotel to be an excellent choice for our 4 day break. We enjoyed the spa, buffet with live music and mostly the indoor swimming pools.
Money and time well spent.

Leisure Partner

10/10

Exceptional

22 Apr 2025

Andrew

Great hotel.
Very helpful staff.
Great facilities, excellent gym.

Leisure Self

10/10

Exceptional

19 Apr 2025

Veronica

The hotel was not directly inside the walls of the Medina, so the private taxi will charge you more. However after we were done walking around the souks... traditional marketplaces in the Medina, you are sooo overwhelmed and over sensitized that by the time you make the couple minute drive to this hotel and walk past the front street lobby to the gem of the pool, you truly feel transcended. It is quiet and peacefull. You would have no idea there is a shopping plaza right outside the hotel door. A mall that sells really cheap jewelery if you are overwhelmed with bargaining with the marketplace folk.

The pool was freezing. My children swam for 5 minutes at a time. The buffet for breakfast was unbelievable, with extremely attentive staff. The dinner buffet was mediocre, especially for the price. The meats were not very tender, at all. Hence, the next day we at a late lunch in the Medina and had a snack for dinner. \"Paul\" is next door to the hotel for dessert unbelievable french pastries for cheap!The hotel is strangely picky about bringing any outside food into the hotel. They were physically stopping anyone who brought in more than water from the grocery store a few feet away. The music by the pool was always really good and had a good vibe. If the pool was heated they'd make so much money off people drinking near the pool. The beds were fine, but the ac is not stong. We had to request a thin blanket because we couldnt sleep.

Leisure Family_with_children

8/10

Excellent

18 Apr 2025

Marline

I love our stay at Savoy. I used the spa which was awesome. The restaurant was just ok. The service was slow. We waited for 15 minutes and still no waiter came to get our order. I had to get up and looked for someone to attend to us. Breakfast was wonderful. Lots of variety. But staff was just ok. Not too attentive and had to get up to get myself water etc.
WiFi is only good at the lobby. Hardly get any wifi in the room. Being in close proximity to the mall and outside restaurants were a plus. Great and safe location.

Leisure Friends

10/10

Exceptional

17 Apr 2025

Leslie

8/10

Excellent

14 Apr 2025

Chris

The hotel facilities and rooms were excellent but the service, especially at breakfast was very poor

10/10

Exceptional

10 Apr 2025

Kayvan

Very good place for longer term stays

Business_and_leisure Family

8/10

Excellent

06 Apr 2025

Marta

We chose this hotel to be closer to the airport before our flight home, and to relax by the pool. We booked 3 rooms.
Sadly:
the rooms were noisy (not soundproofed), you could hear every word/step in the corridors and in the rooms above us, at night.
The bathrooms had bits of hair, loose grouting, dirty light switches and even an old toilet seat screw on the floor!

The drinks service was very slow.

The check-out is at 12pm but our key cards were disabled at 11:30 so we couldn't shower/pack or change. The long walk back to reception, queueing, loading up a key card, and back to the room took 20mins. At 12:02 they phoned our room warning us we'd be charged if we didn't leave by 12:30!? Staff not interested in the disabled key cards at all.

It did not feel like a 5-star hotel...

Leisure Friends

6/10

Pleasant

31 Mar 2025

Rajesh

Decent and did the job.

Hotel is in a great location ... central to many of the areas best restaurants and clubs.

Walking distance to many key visiting attractions.

Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked.

As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable.

Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ?

The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb.

Breakfast is great / fresh and so much variety.

Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention.

Didn't spoil overall trip but some improvements and this could be one of the best.

Partner

10/10

Exceptional

30 Mar 2025

ROBIN

Great hotel! Some rooms are renovated, so ask for those rooms

Business_and_leisure Self

8/10

Excellent

29 Mar 2025

Catrina

The bar man in the reception was the best. He made great cocktails and was lovely to converse with. Thank you!

10/10

Exceptional

24 Mar 2025

Thomas

Stayed with my daughter, would highly recommend

Leisure Family

4/10

Poor

22 Mar 2025

VASSILIOS

Something wrong with the room i pay 180 per night all the the plugs was uncover with electric wires uncover very dangerous for electrocution i have pictures and the refrigerator don't working NOT WORTH THE MONEY

Leisure Partner

6/10

Pleasant

20 Mar 2025

Harpreet kaur

Was disappointed with the stay and service atvthis hotel. Booked for a special occasion. Its not as grand as it looks in the pics. Hotel guests were regularly noisy, alotvof partying going on. The noise of anyone in the cirridor, next door, upstairs ir downstairs was really loads. We ate at the restaurant the first late afternoon we got there, waiting well over an hour for our food,wrap and fries and pizza and the bill, cost me nearly £150 for five of us. We ate lunch and dinner out the rest of the time for much less than that for both.

Leisure Family

10/10

Exceptional

18 Mar 2025

VASSILIOS

Excellent location Excellent service Excellent location worth the money

Leisure Partner

4/10

Poor

17 Mar 2025

Stuart

Our four-night stay at this hotel was more than enough.

The dining experience was disappointing, largely due to the unfriendly—at times outright rude—staff. For example, there was no warm greeting upon entering the breakfast area, and in most cases, barely any acknowledgment at all. The same applied to the waiters, who seemed disengaged. Even the restaurant managers stood around without interacting with guests, which was a shame—basic courtesy and a smile cost nothing. In the evening, the restaurant staff appeared overworked and lacked clear direction.

The service at the pool bar was even worse. Some staff members acted as though serving guests was an inconvenience, making us feel like a bother simply for ordering drinks.

Our room was spacious but poorly maintained, with careless decoration, paint splatters, and grimy tiles. A more serious concern was the broken patio door lock, which, being on the ground floor, posed a security risk as it could be opened quite easily from the outside.

Even the gym which had excellent equipment was let down by not having and water or workout towels.

Overall, this hotel has significant room for improvement to be 5 star.

Leisure Partner

8/10

Excellent

11 Mar 2025

Nicholas

Decent place and good pool. Excellent breakfast

10/10

Exceptional

02 Mar 2025

Michael

Lovely big hotel, only 10 mins from the airport. Great facilities, indoor pool was great for the kids, shopping mall next door. Only negative is the breakfast service - there were far too few staff and they were clearly overworked - we waited an age to get anything. It's also a bit school-canteen like, which is poor for a 5 star hotel. Overall, very good - would recommend.

Leisure Family

8/10

Excellent

01 Mar 2025

Radha

Rooms and bathrooms are spacious and comfortable. We paid for a 3rd guest and it took them a long time to get us the rollaway bed. Also, an airport shuttle was advertised but unavailable at the hotel and they were arranging taxis which were over-priced for a 10minute drive. We also paid for a comprehensive hammam experience but they definitely didn’t offer us the whole hour and was more basic than advertised. The Wi-Fi is also unreliable. Overall, a nice hotel but has some kinks that should be addressed especially if they’re claiming it’s a 5 star hotel

Friends_and_family Friends

10/10

Exceptional

27 Feb 2025

Salim Abou

Well located and easy to access

6/10

Pleasant

25 Feb 2025

Volker

Small things make a 5 star hotel and this is where Savoy falls down. Tired looking guest rooms, poor room service not emptying bins etc., overpriced drinks, no towels in gym… pool and spa excellent but overall a 3-4 star experience at 5 star prices.

Leisure Partner

8/10

Excellent

24 Feb 2025

gada

Close to a lot of activitys ,good variety of food ,very save, very nice staff

Leisure Family

4/10

Poor

22 Feb 2025

ahmed

The room furniture quality and finishing is so old and not up to the 5 stars standards. Hotel should invest in renovations of the room with nice design and nice finish and better furniture

Business

6/10

Pleasant

21 Feb 2025

Saujanya

It a hotel with very good infrastructure but the services needs to be better. The toilet seat was broken from day 1 and was never fixed . The housekeeping missed cleaning the room.

Leisure Family

10/10

Exceptional

14 Feb 2025

Brian

Nice hotel

Leisure Family

2/10

Poor

24 Jan 2025

Obaid

Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.