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Breakfast is included with your stay.
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Hivernage Secret Suites & Garden
Marrakech · Morocco
Quartier de l'hivernage, rue el Houssima., 000View location
9.4/10Excellent49 Reviews
Cleanliness9.2/10 9.2
Service9.8/10 9.8
Comfort9.6/10 9.6
Condition9.0/10 9.0
Neighborhood9.4/10 9.4
Amenities7.2/10 7.2
See all ratings- Business hotels
- Adults Only
- Luxury collection
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hivernage Secret Suites & Garden
This magnificent hotel is nestled in beautiful and historically rich city of Marrakech, only 5. 3 kilometres away from Marakech Menara Aiport. Its convenient location in the heart of the city will be a great advantage for all those who wish to explore the area.
Within walking distance guests will find the Marrakech railway station and local places of interest including Djemaa El Fna and Marrakech Medina. This wonderful establishment enjoys a delightful décor combining the traditional Arabic artisanal elements with classic elegance.
The well-lit and sumptuously appointed guestrooms offer a complete escape for the senses, where to totally relax at the end of the day. The on-site signature restaurant offers flavourful specialities of Moroccan and international cuisines.
Guests can have a refreshing dip in the outdoor swimming pool or have a leisurely stroll through a verdant garden surrounded by swaying palm trees.
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With a stay at Hivernage Secret Suites & Garden in Marrakech (Hivernage), you'll be a 5-minute walk from Avenue Mohamed VI and 8 minutes by foot from Menara Mall. This luxury riad is 1.6 mi (2.5 km) from Jemaa el-Fnaa and 1.2 mi (2 km) from Marrakech Plaza.
Make yourself at home in one of the 6 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bathrobes and slippers.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Check-in and check-out
Check-in from
14:00
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Children not allowed
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Children 18 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Airport shuttle fee: EUR 25 per room (one-way)
- Rollaway bed fee: EUR 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
Italian
French
Spanish
Nearby attractions
Avenue Mohamed VI
0.4 km / 0.2 mi
Palais des Congrès
0.5 km / 0.3 mi
Royal Tennis Harti
0.6 km / 0.4 mi
Harti Garden
0.6 km / 0.4 mi
Menara Mall
0.7 km / 0.4 mi
Theatre Royal
1.1 km / 0.7 mi
Casino de Marrakech
1.2 km / 0.7 mi
Bab El Djedid
1.3 km / 0.8 mi
Place of Youth
1.3 km / 0.8 mi
Place du 16 November
1.3 km / 0.8 mi
Cyber Park
1.3 km / 0.8 mi
Grand Poste Gueliz
1.3 km / 0.8 mi
Marrakech Plaza
1.3 km / 0.8 mi
Carré Eden Shopping Center
1.5 km / 0.9 mi
Le Grand Casino de La Mamounia
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2014
- Year of most recent renovation: 2017
- Total number of rooms: 6
- Number of floors (main building): 2
- Suites: 6
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- City centre
- Airport
Show 62 more facilities & services
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Transfer service
- Secure parking
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift accessExtra charge
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Library
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast room
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- TV lounge
- Hot tubExtra charge
- Solarium
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Breakfast and lunch
- Snacks
- Only Adults
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hivernage Secret Suites & Garden
20
reviews shown
Alyce Slater
The site is private quiet and beautiful
David
Wonderful
Jennifer
I checked out before breakfast to catch an early flight but my stay was perfect. The hotel is truly a secret garden tucked in a quiet neighborhood. I arrived early and relaxed by the pool and read until my room was ready. The concierge also arrange for a massage at a nearby spa. If you are ever in Marrakech, you must stay here!!
Shawn
Every was awesome all staff did an outstanding job. Location quiet and close to the busy district
david
Much better options nearby for the price. This property does not deserve the star rating it boasts. Very run down and shabby
Joshwa
Amazing Experience
Hivernage was amazing. The garden and pool area are such a nice and quiet escape from wherever you are coming from. The service here is also outstanding, the staff go out of their way on every request.
Joshwa
Beautiful and Best Service
This place was so beautiful and the staff was so incredibly friendly. It is close to all the major sites and the service is amazing.
Christopher
BEST SERVICE EVER
Honestly best service ever, made to feel like royalty, no ask too big. Best hotel ive stayed in Marrakesh and will certainly come back
Ayana
Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff
Kathy
Relaxing
Merrill
Riad could be 5 star, but Ayoub is the best!!
Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a \"better\" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great...
Carlos
Room was great. Helpful staff. Towels and robes need an upgrade.
Reece
If you like quiet friendly places then this is the place for you! We has trouble finding it because although it's very near to the town it's well hidden. Its set in q nice garden and only has about 6 rooms so a very peaceful place to stay. Staff very friendly and welcoming. Rooms generally very clean although the wardrobe could have done with a bit of a dusting. On site restaurant food very nice but as to be expected, it's a bit more pricey than venturing out to one of the many restaurants in the town. Within easy walking distance of Marrakech main shopping mall and also easy to walk to the new town. Old town only 5-10 mins in a taxi. Hotel was also very happy to arrange trips to see different tourist attractions and the price for these was actually very reasonable. Was a little disappointed they didn't give complimentary water / fruit in our room for our arrival but they did give us a nice mint tea. Room facilities good with good Wi-Fi and tv.
Minor niggles aside, we were very pleased with our choice of place to stay and if we ever come back to Marrakech we would definitely stay here again.
Minor niggles aside, we were very pleased with our choice of place to stay and if we ever come back to Marrakech we would definitely stay here again.
Glenn
Hivernage Secret Suites comfy yet \"authentic\"
Hivernage Secret Suites was what we hoped for -- a comfortable, roomy place centrally located but still outside the congestion of Medina. In many ways, it felt more like a mansion than a hotel. Well maintained, and showed heritage unmatched by new hotels. More privacy than a bed-and-breakfast. Not a riad, since it is not built around a central courtyard. However, the advantage of the layout is spacious feel to the beautiful gardens and pool/patio areas. We found the food delicious and eating poolside was lovely. The staff was unfailingly eager to please. Big balcony went unused due to early October heat. Safe, modern neighborhood. At the very outer range of walking distance to Medina, but easy to get a taxi. The only minor complaints were balky cable TV reception and wi-fi that didn't quite reach to our room. We didn't visit Morocco to be glued to electronics anyway.
Shah
Great staff great location and beautiful suites, I would stay there again.
zach
Secluded villa style hotel
Amazing bedroom, 2 couches and a large bed. The view from the window is great, of the pool and garden area. The terrace/balcony is a great place to relax as well. The closet area between the bathroom and bedroom has many spacious closets to store luggages. The bathroom has 2 sinks, with a walk in shower and bathtub. The food was great as well, breakfast or dinner. Sort of hidden in the villa area of Marrakech, not far from the airport.
Paul
Great little hotel
Not really a hotel as it only has five rooms. Only had one evening mea there as the staff were very helpful in finding two excellent nearby restaurants.
Decor is typically Moroccan.
Only downer is the small outdoor pool is heated by natural sun so we couldn’t use it in February
Decor is typically Moroccan.
Only downer is the small outdoor pool is heated by natural sun so we couldn’t use it in February
Verified traveler
Gorgeous hotel. A welcome surprise in Marrakech
The hotel is amazing. We stayed in the Medina the first night and checked out the next day. I’m so grateful we found this beautiful retreat in a clean and gorgeous part of town. This a must stay hotel.
Verified traveler
I would recommend it to everyone Super hotel
Verified traveler
Highly recommended
Amazing service, lovely staff and Riad is well located and walking distance to restaurants and touristique places
Location & surroundings
Hivernage Secret Suites & Garden
Quartier de l'hivernage, rue el Houssima., 000, Marrakech, Morocco
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Hivernage Secret Suites & Garden
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