Name: San Moise
Address: San Marco, 2058, Venezia, 30124, IT

10/10

Exceptional

10 Jul 2026

Aaron

Fantastic hotel! Located very conveniently to so many great spots. The family room was ideal four our family of four with two teenagers. The staff was incredibly kind and the bar was beautiful. Highly recommend

Family_with_children

8/10

Excellent

27 Jun 2026

Melodie

The staff is very helpful. If you need something they are very accommodating.
The location is great. It is close to all the shopping. They have a dock right outside the hotel that can bring you by private transfer ($$$). Another option is the \"bus taxi\" where you bring your luggage on and you get off at San Marco Vallossa. Its a 5 min walk. If I can do it, anyone can! The breakfast is ok.
Downside for travellers. The hotel needs to update the rooms and repaint. No elevator. 2nd floor = 4 flights of stairs but they have someone that will bring your luggage up to your room and back down. It is a very busy dock and used for bringing supplies to all the businesses nearby in the morning- very noisy. But All the waterways are noisy, Welcome to Venice!!

Self

6/10

Pleasant

10 Jun 2026

Lisa

Ok stay - location is great for easy walking to a lot of sights, restaurants and shopping. However, private water taxis will not come to the hotel dock even though they say they will when you book (very irritating that they just aren’t upfront about this). Hotel desk clerk was extremely helpful directing us how where to walk (short distance) to find our taxi for airport transfer. Quadruple room was large and clean; tile floors; older bedspreads (one had cigarette burn in it). Bathroom tiny (typical European). Breakfast area was sufficiently large and had reasonable options though nothing “wowed”. Lots of stairs- looked like they hadn’t been vacuumed in a month and storing supplies under the stairwells gave an unsightly appearance. Overall would recommend to people who value a clean, functional stay but not to others who value appearance, ammenities or more modern facility.

Friends_and_family Family

2/10

Poor

13 Apr 2026

Svetoslav

Extremely expensive for the condition of the room. Really outdated bathroom. Good breakfast.

10/10

Exceptional

05 Apr 2026

Laray

Hotel is beautiful and the room was very clean, the fridge was always stocked and beds were made and the trash was taken out each day. Breakfast was delicious and staff were friendly.

Family_with_children

4/10

Poor

26 Jan 2026

Sonya

Location is great. The reception staff were not friendly or helpful. On arrival it was not a warm inviting welcome, just given the room key and a slip of paper with WiFi a. No verbal information of breakfast. Times. The staff on there changed daily, all but one were not good at being friendly or welcoming. The room was ok, basic budget room, so I guess you get what you pay for. I think this place is feared up for the spring and summer, winter breaks, maybe not so much.To the point we felt like an inconvenience.

Partner

8/10

Excellent

25 Dec 2025

Kaori

very good location

Leisure Family

10/10

Exceptional

08 Dec 2025

Michelle

We had the balcony room & the view was lovely. The beds were very comfortable (even the lounge bed for the 3rd person was quite comfortable). The included breakfast was a nice bonus. Especially for the price, we were quite pleased.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Dalton

Excellent experience overall. The property was clean, well-managed, and easy to access

6/10

Pleasant

06 Oct 2025

Dmitry

Old, outdated , noisy, but good breakfast

Leisure Partner

10/10

Exceptional

29 Sep 2025

Richard

I really loved my stay here. Staying here felt like I was in a movie. It’s not everyday you get to stay in a 17th century Villa. I was lucky enough to stay in a room with a balcony and it was magical.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Lorna

If I come back to Venice I'll stay here again

This was my second stay in this hotel. The location is great. You can walk easily to major landmarks or even take a water taxi from right outside the hotel door. It's typical of a Venetian hotel - quaint with no lift, but staff will help with luggage (thankfully).
The breakfast is in a courtyard at the back of the building and are self service, basic but just what you need for the day ahead of walking.
If I come back to Venice, I'll probably stay here.

Friends_and_family Family

4/10

Poor

18 Sep 2025

Gabriela

Property needs some TLC. There is a repulsive smell throughout the hallways of the hotel it was actually very bothersome especially going to breakfast when you have an appetite. The breakfast is very basic, not much options and don’t expect any table service. The coffee is terrible which is a disgrace for being in Italy. Will not ever come back and will definitely not recommend this hotel.

10/10

Exceptional

17 Sep 2025

Nick

Fantastic hotel in the tourist heart of Venice. Great views of the canals and generously sized rooms. Breakfast included and was a great spread. Good air conditioning and mini bar available. Close to the heart of S Marco but far enough out of the way to avoid crowds and noise.

Leisure Partner

10/10

Exceptional

09 Sep 2025

gary

Excellent location with balcony view right on the canal. Easy access to all landmarks and shops.

Leisure Partner

8/10

Excellent

20 Aug 2025

Tina

We stayed in a room with balcony view, I requested one of the rooms that had a better view and a specific room, unfortunately this request wasn’t looked into as I had no feedback on it. Was a good stay overall, very Venetian style, but very dated and old looking. Breakfast was good, it was a bonus since food there is not cheap especially with a family. You need to leave your keys back at the reception when going out daily which was a little inconvenient. Convenient location with most things in reach.

Leisure Family

10/10

Exceptional

07 Aug 2025

tol

Fabulous location.

Our room was amazing. Large, clean comfortable with non-stop free entertainment from our balcony overlooking the canal.

Partner

10/10

Exceptional

06 Aug 2025

Michelle

Quaint Venetian room

8/10

Excellent

27 Jul 2025

Sebastian

Nice hotel

Leisure Family

10/10

Exceptional

26 Jul 2025

Verified traveler

Good location, close to everything we wanted to see. Breakfast was very good, pastries were fantastic! Service was also very good, everyone was helpful.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Steven

Great location with a very friendly staff. Nice breakfast in the hotel a bonus.

10/10

Exceptional

17 Jul 2025

Craig

This hotel was perfect for our family. We loved the location. We had a very short walk from a lot of beautiful places in Venice. We loved how the gondolas passed by our balcony from our hotel room. We loved the Venetian decor of the very old hotel. We would love to return again someday.

Leisure Family

8/10

Excellent

16 Jul 2025

Rosemary

It is close to Saint Marco square and the shopping area. The room is spacious for four and the breakfast is very good. Taking the gandola is just few steps from the hotel. Overall it is very good for the price

Leisure Family_with_children

8/10

Excellent

15 Jul 2025

Thomas

The location and accessibility of this property is wonderful. Beautiful inner courtyard and lovely historic building. If an upgrade for canal view is offered, take it! Not sure I would take the recommended restaurant as it was very much touristy and we should have known better. The restaurant was friendly and decent, just very American centric and not what we were hoping for in a Venice dining experience. The breakfast was very delicious and we had to leave early on our departure date and the staff provided breakfast boxes to go. Very good experience at this hotel!

Leisure Family

8/10

Excellent

14 Jul 2025

Carmen

Incredible location and friendly staff. Views from canal side room amazing and courtyard and building old and interesting. Interior is faded splendour, classic and fitting for the area. Clean to the eye but we suffered awful bed bug bites on the occasional use beds. Breakfast very basic but fine. So many cafes nearby to eat at it’s not a problem.

Leisure Family

10/10

Exceptional

12 Jul 2025

Jeffery

Great location, friendly staff

Leisure Family

10/10

Exceptional

09 Jul 2025

BRIANA

The location of this hotel is unbeatable! The convenience to everything is oustanding. The staff is friendly and helpful. If you get the balcony room like we did with the view of the canal, then you’ve really hit the jackpot. Breakfast was good enough to get us started on our day. Note the hotel is not air conditioned. We didn’t mind enough to lower our rating.

Leisure Family_with_children

8/10

Excellent

06 Jul 2025

Michelle Marie Vander

Beautiful historic building. Outstanding breakfast included. Room air conditioning struggled with the July heat wave

Leisure Family

8/10

Excellent

25 Jun 2025

Christopher

The building is unique and charming and in a great central location in Venice and the staff were all friendly and helpful. There is a convenient dock for water taxis adjacent to the hotel entry but our arrival taxi was not aware (probably because we set it up instead of the hotel). We did depart from the dock when the hotel set it up, which was great.

Our room had a cool little balcony hanging over the San Moisè canal and the bathroom shower ceiling was very tight for a 6’ 2” person. Also, be warned, the bed was hard and pillows are not 4 star quality.

There is a beautiful little courtyard with an incredible grapevine growing in it as a canopy but it was way underutilized and sadly used for storage of dead equipment.

The hotel listing claims a bar, which was never open or available so this is misleading as you cannot get a cocktail on premises.

The morning breakfast was great as stated.

Overall, a good stay for a couple days in a prime Venice location but the accommodations are not quite 4 star.

Leisure Family

6/10

Pleasant

22 Jun 2025

Maricela

I loved the area, I think they need to spend a little money in this hotel , specially the area where they are which is amaizing. They need to clean a little more, although my room was very clean everything was very old and worn down. This property deserves some TLC to be the property once was.

Leisure Family

10/10

Exceptional

29 May 2025

Tonja

Loved the location. Rooms were beautiful and comfortable. Staff were pleasant and very helpful.

Leisure Family

6/10

Pleasant

17 Apr 2025

Catalina

The hotel is good but they dont have AC and it was a hot night in april we have to open the windows and because is next to the canal alot of mosquitoes went inside the room for this reason we will not stay at the hotel again.

Leisure Family_with_children

8/10

Excellent

07 Apr 2025

Toni

I truly enjoyed my stay here. The only reason for the 4 stars on facilities was the lack of outlets in the room. The front staff was very accommodating. The front staff confirmed the transportation to hotel by water taxi and scheduled for the early morning pick-up, and even provided a to-go bag with snacks due to the early pick-up. The daily breakfast was absolutely amazing and the hotel staff were so very kind. Don't get me wrong, this is not an updated hotel, it is very old. You get a single key (an actual key). The hotel to me however was amazing, Some may not like how old the rooms are with antiquated furniture as well as the decorations, but I am in Venice, I am not hanging out in my room all day. It has so much history you have to stop and appreciate it. Will I stay there again, yes, and I will request the same room with the balcony and listen to the gondoliers sing as they float past my room with wine in my hand.

Leisure Family

6/10

Pleasant

30 Mar 2025

Leslie

It was ok, the person who checked us in was initially unpleasant, but improved. The iron gate to their breakfast area slams shut like a gunshot so don’t plan on sleeping in. Other guests were unnecessarily loud, but that seems to be an Italy thing. Location was very very nice. Overall, I would have liked an environment that was less loud for the price we were paying.

Leisure

8/10

Excellent

21 Mar 2025

martha

Facil acceso, personal agradable

Leisure Family

10/10

Exceptional

13 Mar 2025

Yousif

Great place. I enjoyed it a lot!

Leisure Family

8/10

Excellent

02 Jan 2025

Cheryl

Great location and most of the staff were wonderful to deal with.

Leisure Family

10/10

Exceptional

01 Jan 2025

Xuhong

Breakfast was very good. Bathroom very small.

Leisure Family

8/10

Excellent

25 Dec 2024

Jarred

Great location

10/10

Exceptional

12 Dec 2024

Guodong

3-4 mins walk to st Marco square. Awesome breakfast with various food options. Friendly staff are very acknowledged and efficient.

Leisure Family

10/10

Exceptional

07 Dec 2024

Claudia

Best place

8/10

Excellent

07 Dec 2024

WANLI

The room we stayed has a canal view. Breakfast is good.

Leisure Family

8/10

Excellent

16 Nov 2024

Marcellus

Fairly nice hotel. Clean and decent. Very good value for the money spent.

Business Partner

4/10

Poor

16 Nov 2024

tol

Not a Room for Seniors

The rating given does NOT reflect our opinion of the hotel, only the room we had for one night. The rest of the stay was fabulous in a different room. I tried to add one day at the hotel. Our pre-booked room was not available so I took what I could get. Bad mistake. We are in our 70s and my wife has difficulty walking. We were not aware this room was at the top with no elevator. We climbed 50 stairsteps only to find when the door was opened there were 7 more steps inside the room. The bathroom was at the bottom of these stairs, the bed above. Mama mia. To use the fridge add 4 more. To top it off, the clerk changed to this room as a 'superior' upgrade. We did not leave the room except to check into our other room. It would have been too hard to climb back up. Definitely not a room for seniors.

Partner

10/10

Exceptional

16 Nov 2024

tol

Venezia at it's Best.

We thoroughly enjoyed our stay. We had the second best room in the place. The best one had a larger balcony for watching the non-stop show of gondoliers and singers below. The room was amazing with a huge Murano glass chandelier and beautiful furnishings. The hot breakfast was great with a chilled bottle of Prosecco for those who like to indulge. You could not ask for better hotel staff.

Partner

4/10

Poor

11 Nov 2024

Tammy

The staff were not helpful and were very short with us while checking in. The room was spacious with a great view but it was dingy and unkept and we were turned away when we asked for another pillow since there were four of us staying in the room.

Leisure Family

10/10

Exceptional

28 Oct 2024

Paul

Great location!

4/10

Poor

25 Oct 2024

Jade

So expensive and bad customer Service ,the room is dirty and the wall light sometimes not working sometimes it works.it makes you feel scared.

10/10

Exceptional

25 Oct 2024

Lisa

This hotel exceeded my expectations in every area. Unfortunately while I was a guest I experienced a horrific situation, ( unrelated to the hotel ). The staff immediately assisted me with everything I needed. I only wish I could remember the names of the staff members who went OVER & ABOVE to help me. In addition I had experience with their sister hotel and had an equally superb time. Employees & staff may be in a position to help guests meet their needs but I can attest that the staff at these hotels were empathetic and absolutely did everything within their power to help. Highly recommend these hotels in Venice for many reasons.

Leisure

10/10

Exceptional

12 Oct 2024

Annette

Great location. Very pretty hotel. Very authentic Venetian hotel

Leisure Partner

10/10

Exceptional

04 Oct 2024

Jonathon R

We went to Venice for our honeymoon and decided to stay at the Hotel San Moise due to its location and having a canal view room available. We were so happy with our choice!
The staff was excellent. The daily breakfast was amazing. The location of the hotel in San Marco was amazing and everything we wanted to see and do was within walking distance.
I cannot express just how much we loved this hotel, the staff, and this location!
We would stay here again in a heartbeat!

Leisure Family

10/10

Exceptional

30 Sep 2024

Declan

Delightful hotel, with lovely helpful staff.

The Courtyard was a nice feature too.

10/10

Exceptional

26 Sep 2024

Adeliceidys

Very pleasant stay

Leisure Family

2/10

Poor

26 Sep 2024

anthony

The property is outdate, for the price paid for 2 nights, extremely expensive against the quality.
Just to access the room is a hassle, you must get your keys at desk each time, leave the building and find another building where are the rooms.
Not convenient.

Business Self

10/10

Exceptional

25 Sep 2024

deborah

Clean, convenient helpful

Leisure Family

10/10

Exceptional

18 Sep 2024

LEANNE

This was the most wonderful place to stay & experience Venice. The room overlooked the canals. The Murano glass fittings everywhere were stunning - it was in the middle of all the wonderful Venetian shopping and visiting - amazing!!!!

Leisure Family

6/10

Pleasant

16 Sep 2024

Liza

Excellent location and helpful staff, but the room is small, outdated furnishings, and shower drainage was slow so it clogged all the time.

Business Family

6/10

Pleasant

26 Aug 2024

Stacey

It's Okay

It was okay, the breakfast was a nice variety. The beds were hard and pillows flat. Some of the front office staff the female and the bellmen were nice the others could care less if we were there or not. Friends are small but if you used to stay anywhere in Italy from so not very much.

Partner

10/10

Exceptional

21 Aug 2024

Erika

Beautiful Place

The hotel is right on the canals, beautiful view, nice place. Staff is amiable and helpful.

Friends_and_family Family

10/10

Exceptional

16 Aug 2024

Matthew

Perfect 👌

Fabulous hotel, fabulous location!

Friends_and_family Family

8/10

Excellent

12 Aug 2024

Jean-François

La chambre etait petite, mais tout est bien si on en fait abstraction. Il y a meme des produits à disposition tel que boissons gazeuses, eau etc.

Bien situé, excellent déjeuner.

Je recommande!

Friends_and_family Family

10/10

Exceptional

07 Aug 2024

Rosa

El hotel es encantador, su personal es super amigable y su desayuno es delicioso.

Leisure Family_with_children

2/10

Poor

06 Aug 2024

silvana

No elevator. You have to carry luggage upstairs. Room did not look like picture.

Leisure Family

10/10

Exceptional

29 Jul 2024

kevin

Wonderful place to stay in Venice. Easy walk from water bus (5 minutes). A great central location with great shopping and restaurants nearby. Staff was nice and very helpful, location is very safe and quiet. Would definitely consider staying again

Leisure Family

10/10

Exceptional

20 Jul 2024

Sean

We upgraded to the luxury room, which had a balcony and floor to ceiling windows overlooking a beautiful canal. Gorgeous! The breakfast is included and had a decent selection of cakes and the usual yogurts, eggs, meats, cereal etc. location was fantastic. Highly recommended!

Leisure Family

10/10

Exceptional

17 Jul 2024

sherry

This property was quirky, quaint and unique. We would like to have stayed longer because it was just close to everything. It definitely isn't a 'posh' hotel but it has what you need and the staff are lovely.

Leisure Friends

6/10

Pleasant

14 Jul 2024

karin

Great location on the end of a street and sitting on a canal. Loved the charm of it. Thought it was a little weird at check-in when the staffer said for an extra 50 euro (and had to be in cash only) that they could give us a canal-view room. If the canal-room room was obviously not booked, I'm not sure why they didn't just offer it. Seemed like a bit of a shakedown for a room that (for all we know) might have been what we were already assigned.

10/10

Exceptional

11 Jul 2024

Ryan

Amazing view of the canals and historical buildings.

Leisure

10/10

Exceptional

03 Jul 2024

Susayne

I like the hotel location

Leisure Family

8/10

Excellent

27 Jun 2024

Verified traveler

Family room

Great location and good breakfast.
Overall a good experience. Rooms are older, musty smell (lots of air fresheners which I do not care for).

Friends_and_family Family

8/10

Excellent

18 Jun 2024

Randy

The only complaint was there is no elevator and the steps are steep. We would sit in the lobby before climbing up to our room. Breakfast was good. Staff was very good. We had a room over looking a canal and watching the many gondolas go by. Just warn about the many steps for seniors especially.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Mark

Phenomenal service from the staff, and the delux room with canal view was just incredible. Thank you!

Leisure Partner

4/10

Poor

02 Jun 2024

Xiomara

This property is small, has a lot of stairs, and the rooms are very very small.

Leisure Family

8/10

Excellent

01 Jun 2024

Holly

Great for families. Comfortable beds! Very helpful staff.

Leisure Family

10/10

Exceptional

25 May 2024

Laura

Wonderful hotel

Beautiful hotel with friendly staff and wonderful breakfast. Convenient to everything.

Friends_and_family Family

10/10

Exceptional

21 May 2024

Cristiane

Very small hotel room !

Hotel has good location but when I had a problem with the outlets in the room only one staff from the Philipis help me the other 2 staff from Italy didnt even gave me the time to explain what was going on. It’s over price the room is so small and to get a room
With view of the canal I had to pay cash $50 more that I thought was weird. Breakfast was good.

Friends_and_family Family

2/10

Poor

05 May 2024

Jashenia

Greeted by a lady that told us that there were no rooms available , even though my husband and i were right around the corner booking a room , wanted to make sure that the room we were booking was indeed that room, i asked if they had any rooms at all available (at least 5 different rooms available on expedia ) she says \"no\" , so you have no rooms with canal view ? Well yes , but it is 450 dollars cash (apparently she was under the impression we could not afford the room\". The rudest, most disprespectful greeting we have ever had , and we have traveled the world and have never experienced such a rude person . So we get to the room (king suite) it is two twin beds pushed together with a big gap in the middle , the mattresses were so thin you could feel the springs in your back. 480 dollars for one night , no air conditioning , no fans , so we opened the windows to get at least some breeze, we were eaten alive by mosquitoes throughout the night , This was absolutely the worst two days we have ever experienced as far as the room and the lady we were greeted by ,(refused to give us the managers name or her name ) The breakfast room is so hot , you do not even want to eat. The young man that helped us with our luggage was very kind to us . Thank God this was not our first experience in Italy , we had stayed in maiori at the panorama hotel beforehand , absolutely gorgeous room with AC , balcony , and wonderful people ( and cheaper) unbelievable rudeness

Leisure Partner

10/10

Exceptional

02 May 2024

Paul

Quaint boutique style hotel. Our bathroom was recently redone & very nice & functional. Our bed was very comfortable.
Location is where all the high end shopping was. My wife loved it.

Leisure Partner

10/10

Exceptional

02 May 2024

Leticia

Great location! In the middle of everything, and easy to walk to attractions. Room with a view is a must!

Leisure Self

2/10

Poor

05 Apr 2024

Rahul

Broken door handle, broken lights, broken bathroom

Leisure

8/10

Excellent

05 Apr 2024

Aidan

Disappointed

Very clean. Well situated. No elevator which didn’t suit me but I managed. Refrigerator not functioning properly. To have breakfast, one had to leave the building and go down the next street.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2023

Zhi

Beautiful like a postcard.

10/10

Exceptional

20 Dec 2023

Joel

Clean and conveniently located hotel. Excellent option in Venice

Leisure Family_with_children

8/10

Excellent

23 Nov 2023

Michael

We liked how closed the property was to Saint Marks Square. The room was very large. We liked the continental breakfast and the friendliness of the staff. What we didn’t like was, there was a strange smell in the hall to our room and we found the bed uncomfortable.

Leisure Family

6/10

Pleasant

10 Nov 2023

kristen

Check in took a long time and we were starving. Unit was in a different building which was kinda of difficult but the view of the canal was gorgeous

Friends_and_family Family

10/10

Exceptional

20 Oct 2023

Jennifer

This hotel is a hidden gem in San Marco. I have stayed here many times. The location is PERFECT as it is very close to everything AND on a canal. The canal view rooms are spectacular and very spacious. The decor is a trip back in time and the outdoor courtyard is a beautiful spot to enjoy some downtime. Friendly staff always and very helpful with airport and train station transfers right to the door!

Leisure Family

8/10

Excellent

16 Sep 2023

Jennifer

Decent hotel, old and not updated, definitely a 3 star hotel but price was reasonable . Comfortable and clean, friendly staff. Nice breakfast and easy to walk to every

6/10

Pleasant

03 Sep 2023

OSCAR

They should make an update in the rooms. Old is different than old and kind of dirty and damaged.

Leisure Family

10/10

Exceptional

01 Sep 2023

Alexandra

❤️

Leisure Family

10/10

Exceptional

30 Aug 2023

LUIS

Well located hotel in Venice, faces one of the canals which is very convenient if you take a water taxi from the airport. If you take the vapor erro it is also convenient, just a short walk. Excellent shopping around, piazza San Marco really close.

Leisure Partner

6/10

Pleasant

20 Aug 2023

Elizabeth

We spent 4 nights at Hotel San Moise in a family room (2 adults and 2 kids). The room was located in an annexe around the side of the hotel and across the pretty courtyard. The room itself worked well for our family (1 double and 2 single beds) and had a great view across a small canal which was a main thoroughfare for gondalas. Unfortunately it was also the main thoroughfare for the refuse collection barge and several delivery boats that would noisily arrive early every morning :-). The hotel is excellently located 3 mins walk from San Marco Square. It had a lot of character, was charming and traditional in design, but it was very tired and in need of updating.

Family

6/10

Pleasant

04 Aug 2023

Naser

Good location and service

Leisure Family

4/10

Poor

24 Jul 2023

Grace Marie

We booked our stay at Hotel Moise, but we were taken to its sisters hotel around the corner. The family ages ranged from 6-81 years old. There were both pros and cons to our stay. The Pros was it was very close to all the shopping. High end stores and etc. It was also a few blocks away from the central square. The hotel waa very close to so many restaurants . We choose this hotel because it was close to a dock and we could get water taxi to pick is up with all our suit cases. We only spent two night there and it was okay for us. now the cons...The rooms smelled of mold and neesed to be aired out. We seemed to have no control of the a/c . Your room was either cold or hot. The sinks and tub water took forever to go down. Some of the rools were roomy while other you barely had room to walk around your bed. The breakfast was okay.

Leisure Family

6/10

Pleasant

21 Jul 2023

YANELY

AC Problems !!

The Location was a centric, the staff was nice and the breakfast was good. The rooms def need an upgrade. It does have an italian 80s feel. My biggest disappointment was the AC barely working. Although they responded quickly and put in a portable AC, due to the high ceilings and window open for the exhaust, it barely cooled. The front desk explained it was because of the heat but it was not. They need to put in a new AC system or get it fixed. It was VERY hot during this time but I stayed in other places in Italy and in Airbnbs and I did not have this problem because the AC units were more updated! We had a canal view that we’re unable to enjoy since we had curtains closed due to preventing the sun from coming in due to our lack of AC. My family stayed in other rooms and their AC wasn’t very cool. We paid about $300 night for an old room with musty AC and a fire we couldn’t enjoy. Not to mention that every morning at 6am, all vendors will dock by that canal to unload their good therefore you will hear all the work happening all the people talking /yelling ….

Friends_and_family Family

6/10

Pleasant

17 Jul 2023

Kim

Review from 1 stay 7/6/23

Was decently clean- comforters or room seemed a little dusty. Front desk woman was semi helpful. Wouldn’t have wanted to stay more than the 1 night. The breakfast and breakfast crew were amazing though!

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

Jennifer

Great location and nice staff. Great outdoor terrace to relax.

4/10

Poor

13 Jul 2023

Jo

No elevator and room was on second floor. Not too bad…right? Wrong. 48 steps to our second floor room. The hallways had a bad smell, the room was the size of a closet, dark and clostrophobic. Very disappointing…but, very clean! Bathroom was nice. Amazing location close to St Marks, elite shops and great restaurants with water taxi stop right out front door! Sara at front desk was a DOLL and AC was fantastic!

Leisure Partner

8/10

Excellent

25 Jun 2023

Jason

It was clean and it was cheap. Got into venice late and just needed a place to crash. Did the trick.

Partner

10/10

Exceptional

22 Jun 2023

alain

Very friendly personal. Clean and comfortable. Close to everything.

Leisure Family

10/10

Exceptional

11 Jun 2023

Lucille

Our room was perfect! The staff were accommodating and so nice. We would have loved to stay longer. The courtyard was lovely and it is so convenient to shopping and San Marco square.

Leisure Family