Name: Muthu Oura Praia Hotel
Address: Estrada De Santa Eulalia, Areias De Sao Joao, -, Albufeira, 8200-911, PT

Muthu Oura Praia Hotel

Algarve · Portugal

Estrada De Santa Eulalia, Areias De Sao Joao, -View location

100 reviews shown

10/10

Exceptional

15 Jun 2026

Rabneep

Right by the beach, staff was friendly and apartment hotel was ideal

Self

10/10

Exceptional

05 May 2026

Helen

Great place to stay

Partner

8/10

Excellent

01 May 2026

William

Hotel is dated, clean, service staff were overall great. No restaurant - meals available at sister hotel. Had an incident at the hotel which was handled by \" Sid \" in a very poor manner. He should take a course on conflict mediation based on his performance. Luckily another staff member \"Amna \" stepped in and resolved the issue. Amna is a 5 star employee. Meals at sister hotel were varied and edible. Restaurant was nice, clean and staff service focused. Other than the incident, everything was ok.

Family

4/10

Poor

30 Apr 2026

MELVYN

Avoid ..this place is rubbish. It's 15 minutes walk to the beach so if you're looking for coastal views then you ain't going to get it.

They don't clean the rooms every day and we had to complain to get them to clean the room on the day they said they would clean the room. The air felt dusty and it smelled a bit off.

The toilets and sink didn't work properly and the kettle was also faulty. We had to complain about this after check in. You have pay 14 euros to borrow towels if y want to use the pool. Only 5 euros is refundable.

A sizeable chunk of the hotel is closed when it's not peak season and I've heard several reports that the food in the sister hotels that you have to go in order to eat, is rubbish.

The only good thing about it is that it is close to a supermarket and the room has a kitchenette.

The other plus is that it is cheap so if you're prepared to live worse than a pikey to get a budget holiday, then you're in luck

Partner

10/10

Exceptional

28 Mar 2026

Don

Hotel is older but clean and conveniently located.
The different decore styles make it interesting. A great pool. Restaurants and cafes nearby.
Rooms are large and reasonably equipped.

Friends

8/10

Excellent

23 Sep 2025

Leroy

The hotel was lovely but we was only told that we are not allowed to stay at the hotel we originally booked and this was the day b4 we fly so not happy about that but overall the new place was great

Friends_and_family Friends

8/10

Excellent

29 Aug 2025

Kimberley

loved that we can book different cuisine for evening meals all decent take on the options available, staff were really attentive at hotel and restaurants, in particular the buffets as these would get VERY busy at times
Kids loved the Kids Shack, great idea, always seemed well stocked
Liked that mostly \"reserved\" towels were moved by management on occasion so that there was a fair chance for all to get a space by the pools. I would say there needs to be more advertisement on activities as I missed the stretch class, but the morning pool/aqua workout was fun, I did most of them over the 2 weeks, would definitely recommend and visit MGM hotels again

Leisure Family_with_children

6/10

Pleasant

13 Aug 2025

Nazrul

Not the worst hotel, needs to fixup a few things

The location was fantastic, within walking distance of many restaurants, Praia beach was about a 10min walk away. The Strip was aboit 15mins away but we werent rrally bothered!

Unfortunately, the hotel is a little outbof date, swimming pool and surrounding areas were fine with onsite mini gym and sauna (not bad at all)

Rooms were a bit dated, AIR CON was really disappointing hardly worked and when asked reception theyvdisnt really help. Asked the cleaners they said ask reception again. Wifi was another issue they have a poor authentication process.

All in all bit over priced.

Friends_and_family Family

2/10

Poor

05 Aug 2025

Ryan

Please read the reviews

The only thing that was good about this stay was the two receptionists. The rest is a complete an utter disaster. To calm themselves 4* is beyond laughable. Stay clear of this hotel especially the louder rooms

Friends_and_family Family

8/10

Excellent

05 May 2025

lydie dorette

Staff very friendly, arrived early but was check in directly. However they need thy adjust the check out at 11am or 12 am. 10 am not good
Hotel clean, very beautifully apartment ,
Swiming pool good but there was no bar pool at my place , however you can easily enjoy drinks in the siter hotel
Lovely different fruits for breakfast
Lunch and diner okay for the all inclusive .
But lots of restaurant around the hotel
Overall will recommend the hotel and will return one day.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Helen

Great place to stay in the winter months

Leisure Family

8/10

Excellent

23 Dec 2024

Barry

Hollidays

I lived in the algarve for thirty years but thanks to brecit had to return uk but algarve is my place 5o holliday thanks

Partner

10/10

Exceptional

09 Dec 2024

Steven

Super holiday

Had a super stay with friends. Very clean hotel. The reception staff are very friendly and very helpful. We would definitely come back to this hotel if we were in Albufeira.

Friends_and_family Friends

10/10

Exceptional

10 Nov 2024

Cynthia Cecelia James and Maria

I enjoyed my stay at the hotel.

Leisure Friends

4/10

Poor

27 Sep 2024

Jo-Ann

Limited facilities

Leisure Family

6/10

Pleasant

04 Aug 2024

Ivan

The AC for our room barely worked and beds were uncomfortable.
Rooms are outdated.

Leisure Partner

10/10

Exceptional

02 Jul 2024

Martha

Overall an amazing experience! Great location, great food and a lovely area.

Leisure Family

10/10

Exceptional

03 Jun 2024

Danny

Absolutely top staff :-)

The staff at this hotel are 10/10.

We moved from another hotel that was horrible, we was allowed to check in early & check out late. They was able to dry a couple items of clothing at short notice as the balcony wasn’t in direct sunlight.

Second time we have stayed here & would use another hotel again.

Partner

10/10

Exceptional

31 May 2024

Uzma

Let us check in early, lovely helpful staff! My room was great. Enjoyed my stay!

Leisure Friends

4/10

Poor

25 Apr 2024

Stefan

I have stayed in this property for the last 16 years plus,, I got the same room I had 15 years ago there is mold in the shower/ bath,, same Decoration as then never had anything done to it since then, the bar in the hotel is so noisy it’s impossible to get any sleep,, the company muthu promised the would modernise the property they have done very little,, as I say I have been going there for over 16 years will not go back, Shame on you muthu,, stay clear especially if you are looking for a relaxing holiday no chance

Leisure Self

10/10

Exceptional

04 Apr 2024

Gabriel

Great 3 star hotel well located. Kids enjoyed the ping pong table.

10/10

Exceptional

01 Apr 2024

Penelope

Good value

Pleasant quick easy check in. Fully equipped apartment poolside. New fluffy towels. Clean and well made beds. Lovely entrance and access to bars, supermarket next door. Cafes restaurants around and more lively nightlife a short walk. Fab beaches close by.

Partner

8/10

Excellent

13 Mar 2024

ray

Location

Leisure Partner

10/10

Exceptional

22 Feb 2024

Susan

Front desk staff friendly and helpful. Hotel was clean and location close to bus line and restaurants.

Leisure Partner

10/10

Exceptional

29 Nov 2023

DEBBIE

Excellent location , several restaurants for breakfast, lunch and dinner.

Great staff and friendly service.

Leisure Self

4/10

Poor

01 Oct 2023

Sandra

would like a refund. only stayed 1 night

check in was good. when we got to the room we noticed
our bed was very low. just a single mattress and not very
comfortable. our friends were in another room and they had
a extra mattress on top of what we had in our room. when we talk to the front desk she said they have a newer mattress and that there are no other rooms available. also the bathroom really needs updating. look dirty with the cracks in the tile and walls.

Friends_and_family Friends

4/10

Poor

28 Sep 2023

Catherine

The place should not get 4 stars. It’s very old and run down. My bidet leaked water all over the floor, and it didn’t smell like fresh water! 😫

Leisure Partner

2/10

Poor

28 Sep 2023

ALBA

The place is not like the pic, the bathroom was dirty and the beds terrible you feel the coils, Could not sleep. I spoke with receptionist about bathroom and they said the room was not scheduled to clean. Because is one day yes one day no ????? I was in shock. I ask yo spoke with the supervisor but the supervisor arrive in afternoon.when I was able to talk to the supervisor she said the bathroom is old no dirty… I told her that all the small hair is part of the old bathroom,? I know what is old and what is dirty. Was a baddddddd experience and not results they didn’t clean it and didn’t change the mattress horrible I am going to ask for refund

8/10

Excellent

04 Sep 2023

Bronwen

The staff in reception were nice and friendly and tried hard to accommodate your needs. This hotel is less of a 4 and more of a 3 star as is outdated in both communal areas and the rooms.

Leisure Partner

10/10

Exceptional

17 Jul 2023

REINALDO

excelente

Todo excelente. El unico comentario es que el check out es muy temprano a las 10:00am

Friends_and_family Family

10/10

Exceptional

02 May 2023

Saktheesh Kumar Raja

MGM - Muthu Oura Praia hotel was a great experience with several restaurants nearby.

Leisure Family_with_children

10/10

Exceptional

20 Apr 2023

Michael

Good spot

Very nice apartment staff were very helpful.

Partner

8/10

Excellent

07 Apr 2023

Sushil

Key location, shopping and restaurants around. However, there could have been more information guidlines/about using the room, accessing resources such as Sauna, gym and bin handling, etc.

Rest is fine! I would recommend

Leisure Partner

10/10

Exceptional

01 Apr 2023

David James

Hotel itself needs an update and cooking facility poor. But staff and service very good

Leisure Partner

10/10

Exceptional

28 Mar 2023

Paul

Hotel staff were friendly, accessible and helpful. We asked for a quiet room which we were given. Layout of hotel room was very good and very nice to come back to. Cleaning excellent

Leisure Partner

2/10

Poor

10 Oct 2022

Linda

Hotel needs updating

The Hotel needs reburbing. Very outdated. There was no hotel bar to relax, just a bar that had an entrance from the hotel with loud music until early hours.

Partner

10/10

Exceptional

09 Aug 2022

Bridgitte

Spacious and clean

Very clean, spacious accomodation. Wee bit dated but fine otherwise. Nice facilities. We enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

27 Jun 2022

William

Average

Definitely not 4 star hotel. Nice enough if you just want a bed. Pool area was nice. Don't go all inclusive. We all felt Ill when we got home. Breakfast was the only half decent meal. Rest was cold or awful. They had a bone curry with some rock hard inedible pork.

Friends_and_family Friends

8/10

Excellent

28 May 2022

Jamie

Everything you need for a few nights

Nice hotel, pool area is decent, rooms are ok but dated. Staff were friendly with a quick and easy check in. Gym was out of order. Ideal location with a supermarket next door. Would stay again.

Friends_and_family Family

6/10

Pleasant

26 May 2022

John

Not a four star hotel

Rooms are spacious and clean, you have everything you need in the room although the hotel is tiring a bit. Cleaners are good but reception are slow and not much use in assisting with anything. Attached bar is a rip off at times. Pool is ok, its ok, can't say more.

Partner

10/10

Exceptional

07 May 2022

Kay

Trip to Albufeira

Great hotel, good location with a brilliant hotel bar.

Partner

8/10

Excellent

05 May 2022

Stephen

Handy place to stay with lots of bars/restaurants locally.
Good pool area with lots of sun beds available.
Local bars a lot cheaper than the Hangover bar attached to the hotel.
Well equipped apartment but street noise affected ours, (above car park & supermarket) pool facing would be better.
Some late night noise from returning stag do’s and music noise from same groups around the pool during the day but not annoying enough to bother us.

Leisure Partner

4/10

Poor

14 Jun 2021

Lee

Probably best to avoid.

I was called the evening before travel to say they'd overbooked the hotel and was told I'd be moved to their sister hotel with a room that was the same as booked. On arrival there was one person working reception and took over 45 minutes to check in. The room was nothing like the room I originally booked and there was also no furniture for use on the balcony. Bearing in mind the current covid situation the hotel was not what I'd class as clean and even less so based on the covid situation. When I went for a walk to see the original hotel I had booked it was shut. So they hadn't overbooked they just moved everyone to one hotel. Overall a very poor experience.

Self

4/10

Poor

30 May 2021

Verified traveler

Property was not even operating and ee got transferred to another without gym and tens courts.

8/10

Excellent

11 Sep 2020

Vicki

Very big apartments spread over several blocks. It’s in a good location and one block has fabulous sea views. You can easily walk to beach and has loads of restaurants and bars. I would definitely stay here again.

Leisure Partner

8/10

Excellent

19 Feb 2020

Verified traveler

Thank you Anabella (Hotel Manager) and your team for a pleasant stay and excellent customer service. You in particular are a star!

Leisure Family_with_children

8/10

Excellent

29 Dec 2019

Verified traveler

All goog. No proper oven only downside if you want to self cater

Leisure Partner

8/10

Excellent

06 Dec 2019

Verified traveler

Property didn't have an indoor pool, we had to go down the road for a spa treatment. Nice hotel otherwise and close to bars.

Very reasonably priced.

Leisure Friends

8/10

Excellent

20 Nov 2019

Verified traveler

To be self contained, not having to think about meal times or sleeping later

Leisure Partner

10/10

Exceptional

10 Nov 2019

Doreen

AWESOME ACCOMMODATION

The accommodation that we were allocated didn’t disappoint. The apartment was extremely spacious with a view over the pool area. It had everything we needed and more. Staff were very helpful. Looking forward to our next visit.

Friends_and_family Friends

4/10

Poor

08 Oct 2019

Verified traveler

Not 4* more 2* heading to 1*

It is certainly not 4* as advertised. An accurate rating would be 2*.

In my room: the bathroom tiles were almost all cracked, the water pressure was non existent and it had an awfully damp smell.

It was apparently fully booked and given that I had prepaid in full, I had no choice but to put up with it.

Self

8/10

Excellent

30 Sep 2019

Shaunduggan

Gymnasium was a little tired and not always switched on in the mornings , 1 morning when this was reported to reception no one came so I turned it on myself did 30 minutes on the machine and still no one arrived the same receptionist advised us that it was very difficult to get to sand city when we actually caught the bus straight to it , others were very good 1 went above and beyond to assist when we had to leave early

Leisure Partner

10/10

Exceptional

23 Sep 2019

Verified traveler

Apartment was bright and spacious Good internet reception Lots of good quality dishes and cuttlery Beds comfortable Apt cleaned regularly and bed linnen changed Suppermarket next door

Leisure Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

The hotel lobby had a wonderful glass ceiling with tropical plants and a waterfall feature. It was clean and well maintained, both inside and out.

Leisure Friends

8/10

Excellent

18 Sep 2019

Sarah

Lovely pool area, not too busy, close to the strip and s beautiful beach. Plenty of space in the rooms and nice balcony overlooking the pool.

Partner

4/10

Poor

26 Aug 2019

Verified traveler

This should be a last choice . As the interiors are not updated and also don't be surprised if the appliances such as AC / refrigerator etc are not working and there is no proactivemess from hotel management to get them repaired. If you are looking for clean blanketss it may disappoint you as they don't seem to be dry washed after a gues checks out. The only positive is that the rooms have good sized balconies providing good views. Summarising if you are a discerning traveller, then I won't recommend this hotel

Leisure Family

8/10

Excellent

24 Aug 2019

Josh

Excellent holiday

Friends_and_family Family

8/10

Excellent

22 Aug 2019

Hemlatta

Had a lovely holiday, weather was great and hotel was fantastic. The accommodation was perfect nothing to complain about. We even had air conditioning in the rooms. Staff were great and very helpful. Would definitely go again.

Friends_and_family Family

10/10

Exceptional

07 Aug 2019

Verified traveler

Property is little tired and needs a refurbishment but is functioning. Breakfast was chaotic bordering on stressful. Good pool and bar area. Location is great and we had a quiet room over the car park.

Leisure

10/10

Exceptional

03 Aug 2019

Verified traveler

Appreciated the space of the apartments - roomy, clean and perfect for our stay

Leisure Family

4/10

Poor

22 Jul 2019

Verified traveler

Sold as free parking but there is only a very small car park which was full when we got there. Arrived at 11pm and we drove around for an hour looking for a space with two very tired children. Front desk unhelpful and rude when we were asked for advise on where we could park.
Rooms are basic, bathroom clean but in desperate need of refurb and the hotel is in a very busy area. Not at all like photos.
We were pleased that we only had to stay for two nights.

Leisure Family

10/10

Exceptional

16 Jul 2019

Verified traveler

Really liked the rooms. Great staff. Facilities all really good.

Leisure Friends

4/10

Poor

05 Jul 2019

Portugal01

Room was outdated and air conditioning had a stale smell. The hotel lobby was nice however. Access to the beach was not easy nor close, so I would not recommend with people with small children.

Leisure Family

8/10

Excellent

29 Jun 2019

Verified traveler

The rooms were large and spacious cleanliness good the only thing I didn't like was the twin bed and as husband and wife we could not use the same sheet to cover however I am sure if I had requested sheets we would receive it . The staff was always there to answer any question you have and they were very helpful

Leisure Family_with_children

8/10

Excellent

22 Jun 2019

Verified traveler

Great location - 5 minutes from the beach, supermarket underneath, and less than 10 minutes from the strip. Our room was cleaned thrice during the week we stayed and the hotel overall is very clean (however, the furniture is rather dated). Perhaps not suitable for families as it was very loud until the early hours of the morning (which was fine by us as we were out anyway).

Business_and_leisure Friends

10/10

Exceptional

15 Jun 2019

Verified traveler

Another fantastic time here ansd will definitely be back again.

Leisure Family

10/10

Exceptional

11 Jun 2019

Verified traveler

I thought my whole holiday experience here was excellent, staff were really helpful and friendly.

Leisure Friends

8/10

Excellent

11 Jun 2019

Hanna

It was an okay hotel

The location was good, the beach wasn’t too far and the strip was near. Kitchen was better than expected, there was pots and pans etc, everything that we needed. However, the shower was quite old and it was a bit difficult to get the right water temperature. The bed was very very firm and hurt my back, no mattress topper or anything, I could feel the springs. Also the pillows were quite uncomfortable. The massage chairs helped the pain a bit though, it cost only 2 euros and it lasted for 30 min. Also there was massage at the hotel which was excellent. It was quite noisy at night, we could hear the bass from the hangover bar and people were quite noisy on the street until late at night (could be partly due to the football games that Portugal was hosting though). The reception said they sent a request to the maids to separate the beds (when we booked the apartment it said there would be 2 single beds and you could see on the picture they were separate, but when we got there they were put together), but nothing happened. The receptionist said the maids were busy.. so it was an ok hotel, but I probably wouldn’t stay there again because of the firm beds.

Friends

10/10

Exceptional

04 Jun 2019

Tim

Good country stay, good location. Friendly staff, very accommodating.
Nice cool pool after a hot day of site seeing. Nice breakfast area.

Family

8/10

Excellent

31 May 2019

Verified traveler

Staff are very good. But the rooms need a little bit of TLC
Didn't like having to pay for the safe

Leisure Partner

10/10

Exceptional

27 May 2019

nathan

GOOD HOTEL .NICE POSITION

A very nice hotel with friendly staff ..! Nice position away from the crazy strip , but with a good choice of bars and restaurants right outside ! Stayed here b4 and will deffo be back

Friends

8/10

Excellent

25 May 2019

Nadim

Good but not a 4 star

The hotel is nice and relatively clean but I would not consider it a four star. It was quite outdated but good value for the price. It’s about a 10 minute walk to the beach, not too bad. We will stay here again.

Friends

4/10

Poor

10 May 2019

Mark

Real Review

Hotel staff are helpful and the rooms are a good size, but the hotel itself is very run down with the rooms needing gutted (a bit of paint on the table tops doesn't cut it) there are also no poolside facilities (used to be). You can go next door to the sister hotel but the pool has no shallow end. It appears all the money is being spent across the road in another sister hotel the CPO which you cannot visit ( though you used to be able too). Do yourself a favour and book one of the other hotels. Have to say the Oura area is very handy to the beach and the town.

Family

10/10

Exceptional

06 May 2019

Verified traveler

Loved staying in this property Very central, clean and staff helpful
Rooms slightly dated but clean, security box exceptional cheap, Loads of sun beds with Hangover bar downstairs selling food, and sky tv available on numerous big screens (with football on), even gave us ice for drinks regularly for by the pool

Leisure Friends

2/10

Poor

04 May 2019

cmills

had to ask for apartment to be cleaned tv broken had toask 3 times for relacement . we have stayed in better 3 star hotels in portugal such ad the auamar back in january wont be rreturning to the oura praia

Leisure Family

8/10

Excellent

21 Apr 2019

Verified traveler

All is nice only the noise from hangover bar in the hotel is disturbing our sleep.

Friends_and_family Family

8/10

Excellent

20 Apr 2019

Steven

Good value

Pros:
Lots of shops and restaurants around it
Very clean
Staff are very helpful
5 mins from the beach
Decent food selection
Good value for money

Cons:
You have to go to the hotel next door for food and drink on the all-inclusive, not the worst thing ever but not ideal.
Some of the rooms are on top of bars. Our first night we had karaoke until 4am effectively full volume underneath us (staff at the hotel were great though and happily moved us the next day to a quieter room)

Partner

6/10

Pleasant

19 Apr 2019

Gary

Ok cheap hotel.

Was ok for a cheap hotel. You get what you pay for. Hotel a bit jaded

8/10

Excellent

03 Apr 2019

Verified traveler

Friendly staff, clean room, very quiet in March! Would have been nice to know before hand, restaurant/pool bar would be shut.

Leisure Friends

8/10

Excellent

22 Mar 2019

Verified traveler

It would be nice having a place at the hotel to do laundry for us who do long stay

Leisure Family

2/10

Poor

10 Mar 2019

Verified traveler

Terrible Staff and hotel. Helena is super unprofessional and the hotel smells like cigarette. Also I think is more like a Catholic hotel than a Hotel for Holidays .

Leisure

10/10

Exceptional

03 Mar 2019

Diane

Good central hotel

Good clean hotel,central for everything,resteraunts,bars ,taxi rank bus stops etc.very friendly and helpful receltion staff who will do all they can to help.

Partner

10/10

Exceptional

18 Feb 2019

Peter

Pod visits Wigan Pete

My trip to meet a friend was short but very good.The hotel was amazing value for money and the district busy considering the time of year.Think I'll go back in the spring.

Friends

10/10

Exceptional

25 Dec 2018

Dan

This is a excellent hotel to stay. Staff are lovely and welcoming. The Hotel is located close the shops, restaurants and there is a decent shopping mall around 1.8 kms. We will definitely stay here again.

Leisure Partner

6/10

Pleasant

19 Dec 2018

Verified traveler

The cleaner never cleaned the cups in the apartment nor was we provided with anything to clean the cups n plates with other than that good place to stay close to the strip

Leisure Friends

10/10

Exceptional

06 Dec 2018

Verified traveler

Happy holidays

Stayed at the hotel often, it is friendly and hospitable hotel with excellent staff. The area is very accessible to everything and everywhere.

10/10

Exceptional

06 Dec 2018

Verified traveler

Great location close to many bars and restaurants. Has a very good supermarket a few yards away. Perfect for those who prefer self-catering facilities.

Leisure Partner

6/10

Pleasant

24 Oct 2018

Parveen Singh

Location perfect, rest worst

Stayed on family holiday with my two kids. Location wise its at very convenient place, with 5 minute walk to beach. Lots of eating places around it. I was disappointed by hidden marketing style of this hotel, this hotel has nothing on its own even breakfast buffet is served at sister-hotel, but marketed as having lots of restaurant and children club. I am surprise to find that this all things are scattered around at different hotels from same chain. This should be clear on advertisement, and at least on check-in provide about exact location of sister-hotels.

Family

10/10

Exceptional

23 Oct 2018

Gar

Nice property, close to beach, strip shops and restaurants. Right beside a supermarket which was very convenient. Very pleased with this hotel.

4/10

Poor

04 Sep 2018

Verified traveler

Important information you need to know

We are a family of four, two adults, two children. Stayed for one week all inclusive. Very pleased with the location and the hotel room with a large fridge. We had a superior room on the second floor overlooking the pool. We were informed on check in that the hotel was accommodation only and all meals will be served at their Luna Forte Da Oura Hotel next door. We were all ok with this because the Luna Forte had a five star rating. The walk to the Luna, takes you through the pool area to a gate and ramp down to the service road & car park, then 50 metre walk into the Luna hotel via reception or pool area gate that opens at 9:30am. The Luna hotel although smaller than the Oura Praia is beautifully decorated with a nice pool. The small restaurant with a bar is the only place you can get food & drink for both hotels. The food is edible and that's all I can say to try and be fair. The children were disappointed with the ice creams (only small tubs available). All inclusive bar from 12noon until 11pm, although the bar closed early one night at 10:30. We all preferred the larger pool at our hotel and walked back & forth with drinks when required. The Hangover bar, although owned by the hotel group is run as a separate business and the pool bar is not in use.

10/10

Exceptional

08 Aug 2018

hughie

its our 2nd year in same apartments great spaces apartment.good location 5 minutes from strip.we had 2 year old with us pool was good for kids.

4/10

Poor

08 Aug 2018

valerie

Poor hotel but excellent location

Condition of hotel is terrible. Rooms terribly outdated. Cleaned every two days and not to a high standard. Kitchen utensils and equipment not cleaned by maid service so one would question if they are ever cleaned properly if left to the guest. Air con is awful - rooms far too hot and uncomfortable. No services - bar, restaurant or pool towels! Couldn’t believe guests had to hire towels for the pool. Drinks and food could be purchased in the sister hotel! Did not enjoy having to carry drinks across the car park all the time and the food was below average. Very disappointing!
Housekeeping attempted to service our room at 5.30pm when we were all trying to get showered and ready to go out! Plus, our door failed to lock properly when we left the room - don’t know how long it had been unlocked for! Only positives are the central location (everything is walking distance - supermarket, restaurants, bars, beaches and main strip). Old Town is approx 40 min walk. The pool itself is also very big and well kept. Forgot to mention the noise - being a central location it is surrounded by noisy bars etc which I have no issue whatsoever with. My problem was the internal noise between rooms - the screeching of chairs etc across the tiled floors woke me several times each night. In my opinion this is not a 4 star hotel - at best a 2 star and I would never stay in it again. The staff don’t really seem to know/care about customer service. Ebhoyed albufeira but not because of this hotel

8/10

Excellent

07 Aug 2018

Verified traveler

Good location, the hotel staff were very helpful and friendly, room had everything we needed. Would stay here again

2/10

Poor

13 Jul 2018

zully

Very old and dated

Sinks not draining wifi not working properly very noisy rooms

8/10

Excellent

13 Jul 2018

Andy

Nice location close to everything you need.

Hotel is clean and welcoming staff are friendly but not in your face all the time. Probably could do with a lick of paint and a general refresh but nothing drastic or urgent. The beach is a bit of a walk and not for those struggling with stairs, pushchairs etc.
Overall a place I would recommend and would likely visit again.

6/10

Pleasant

11 Jul 2018

Verified traveler

Location good

The check in chap was very helpful as we did not want the room near the hangover bar. Generally in terms of what you pay it is ok however parts of the rooms need overhauling as they are in poor condition. The beds are too firm to the point of being uncomfortable . The location is good close to the beach and near some good restaurants which is a bonus. Personally I would not class it as 4 star I would say a 3 star. I would say the staff are friendly and work very hard but needs improvement overall

8/10

Excellent

04 Jul 2018

Dee

We like the hotel - it suits our needs. 2nd stay.

We have stayed here before and so yes, we like it. We have a kitchen and my partner can make tea early in the morning and sit on the balcony drinking it and then come back to make another cup whenever he wants it.

We have to say that the rooms are looking a tiny bit sad and the prints on the wall have all faded.

We like the idea of shampoo and shower gel in a dispenser over the bath

We would like more coat hangers!

10/10

Exceptional

26 Jun 2018

Alan

Well worth the money

Had a great time here very clos to everything

Friends

6/10

Pleasant

12 Jun 2018

Verified traveler

Close to beach and all amenities. Wi fi hit and miss. Very inconsistent signal. Hotel needs refurbished especially bedrooms