Muthu Clube Praia da Oura

Portugal , Algarve
ALBUFEIRA, Rua Oliveira Martins
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100 reviews shown

10/10

Exceptional

04 Mar 2026

Jungsook

위치가 좀 떨어진곳이지만 쉬기엔 아주 적당한곳 깨끗하고 좋았습니다. 체크인이 늦은시간이라 5:00 로비에서 오래 기다렸는데 손님들보다 더 시끄러운 직원들 수다… 웃음 … 좀 거슬렸습니다.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Anthony

Wonderful beach area, clean room, plus food choices.

Leisure Family

4/10

Poor

29 Sep 2025

Daniel

Couldn’t sleep due to very loud night club blasting music all night. Pool wasn’t big enough for the hotel. Not enough sun loungers. Took me complaining to reception for someone to clean my room after 2 days. Room was dusty, grimy and generally uncomfortable.

Leisure Friends

10/10

Exceptional

11 Aug 2025

Runi

Very good and convenient.

Leisure Family

6/10

Pleasant

14 Jul 2025

Daniel

Good Area but dated hotel and expensive

Dated hotel, could definitely do with modernizing and definitely not worth the money I paid for it. Location was good

Friends_and_family Friends

6/10

Pleasant

16 Jun 2025

Juanita

Overcrowded & noisy, but on the beach, so to be expected. Our shower leaked all over thd bathroom, but they repaied it the same day. The food was plentiful, but rather average.

Leisure Partner

8/10

Excellent

13 Jun 2025

Gary

All the restaurants are buffet or by advance reservation only. No ala carte other than pizza in the day time, which mysteriously closes at 3pm. Thankfully there are numerous great restaurants down on the beach - with a great view!! Place reminds me if a Las Vegas hotel or cruise ship. Great location, but all about $$.

Leisure Self

8/10

Excellent

01 Jun 2025

Aqil

Lack of turnover service until I asked. No room with view which is what I paid for. Otherwise it was nice.

6/10

Pleasant

18 May 2025

David

Very average, near sea and strip but tired generally facilities ok

Business

10/10

Exceptional

11 May 2025

Lauren

Great stay with amazing views. Room was nice, all inclusive was great, staff were lovely. Food can get a bit repetitive but we found it okay as not picky eaters. Lots of restaurants you can book but we found these varied. But great value overall with the burgers tacos etc, especially for drinks!

Partner

8/10

Excellent

22 Apr 2025

Skyler

Overall the stay was great! The rooms were clean, included a closet, TV, and kitchenette. The bathroom was clean. Small counter space. If you get a double bed expect it to be two singles. The overall property was very beautiful. Many pools. A lot of the services were not working, no boat bar or hot tub. You’re not allowed to put water in the sauna. Communicating with some staff was difficult, they didn’t understand when we asked for a water refil station. We didn’t find out where the complimentary coffee/tea/juice/water stations were until we checked out (theyre in the reception lobby) other than served with meals. Coffee and tea however were only available with breakfast in Jacks diner. If you get all inclusive, don’t expect to be there for the food. Amazing desserts and fruit, but overall meals were okay. The property sits on an extremely beautiful beach with cliffs and hiking trails. Go just for the view!

Leisure Partner

10/10

Exceptional

30 Mar 2025

Elwira

Amazing location. Beautiful garden.

Partner

8/10

Excellent

18 Mar 2025

Laura

Location location location!

We have visited many times , great location by the beach , we were disappointed to turn up and find that the pool next to our apartment was drained and closed the whole stay .

Friends_and_family Family

8/10

Excellent

15 Mar 2025

DARLENE

I really liked the location. Beautiful beach. Decent clean rooms. Excellent staff.

Leisure Friends

4/10

Poor

12 Oct 2024

Ching Yee

The room are too small with bad smells,

Leisure

6/10

Pleasant

16 Sep 2024

Claire

Nice room but was so noisy people where shouting and banking about all night so didn't get much sleep

Leisure

6/10

Pleasant

02 Jul 2024

Jack

The hotel is very large, catering for all types of guests. I had a good size room with my own balcony, without paying extra. The room was clean and beds comfy. Throughout the room, there was a few aspects which required maintenance, most importantly, the door being difficult to lock. The pool area is very large, but also extremely busy throughout the day, which, isn’t exactly a relaxing experience. However, there is a very pleasant beach right next to hotel for those who would prefer peace a quiet. The down side was that my room was located directly across from a nightclub which played music until the early hours of the morning, which some may find difficult to sleep with. I’m addition, the hotel seems to attract a large amount of young adult as patrons, who are often noisy themselves. Parking at the hotel is available within their car park, but this can become full easily. When this happens, you can park on the street at no extra cost.

Self

6/10

Pleasant

29 Jun 2024

Gunnar Gils

Noisy and a lot of bugs

Noisy place with a lot of partying. We stayed there for 2 weeks and had 10 cockroaches during that time. The first one slid right under the front door moments after we arrived. When we complained they tried relocating us to a smaller room with a terrible balcony and judging by the location it would have been a lot noisier so we refused. All they did to remediate the problem was to clean the room a little better and give us some bug spray. We asked them to fix the door so the cockroaches wouldn't get under the door and they said they'd contact maintenance but they never came so we had to stuff the gap with toilet paper for the rest of the trip.

It wasn't until the 3rd complaint on the 12th day that someone took us seriously and finally contacted management. We had asked to contact someone in management before but they wouldn't do it. We were finally offered a better room but with only two nights left we didn't feel like moving. We were used to the roaches anyway.

Apart from the roaches the room was nice enough. Close to the beach, nice balcony and a terrific view.

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

Samantha

We stayed for over a month, and we doubt with a gentleman by the name of Rui, at the front desk. He was so incredibly helpful, friendly, insightful, and gave us some phenomenal suggestions. No request was too small or too big. His Customer service really made our trip memorable. He gave us ideas for places to go, restaurants, bakeries, local things to do, and if we had any issues at all, they were dealt with, in an expedient fashion! Fabulous room, we upgraded to a two bedroom suite overlooking the ocean. I would recommend this property every time. We took the self catering option, which was wonderful.

Leisure Friends

10/10

Exceptional

17 Mar 2024

Samantha

Fabulous place for long stay! We stayed 2 month and we have to give full credit to Rui at front desk! He was amazing, helpful, and anytime anything needed attention, he was right on it. He was so wonderful and our favourite staff member. Thank you so much for being so kind to us while we were here.

Leisure Family_with_children

10/10

Exceptional

16 Mar 2024

Andrea

Wonderful stay

Wonderful stay loved everything about it. Location good right by the beach 30 min stroll to Albufeira some nice bars nearby. Loved it! Our only regret is we’ve left it 8 years since our last visit!

Partner

6/10

Pleasant

06 Mar 2024

Denise

Hotel more like a 3 star. Room clean but a long distance down up and down a hill to the restaurant. Then faced with numerous steps to the restaurant. Apparently there is another way in but this is not advertised. Paper and plastic cups in restaurant and you are not allowed to take these out of the restaurant. Outside area for entertainment is cold and not inviting. Food okay. Staff unsmiling. Beautiful location by the sea.

Leisure Partner

2/10

Poor

03 Jan 2024

Cherry

***JUST DON'T DO IT***
We did go out of season and did get a good price on All Inclusive but I did not expect what we got.
The hotel grounds are beautiful and gorgeous beachfront location but the rooms are tired (although clean) and don't dare ask for a double bed.
Having booked a double room on Expedia I did not expect 2 single beds pushed together and made as 2 singles. Not a major thing but when I had the audacity to contact reception to quey this I was immediately shut down with a passive aggressive; \"Not being rude 'Madam', you booked an apartment, you get twin beds. There are no doubles\".
Then there was the issue with booking for the A La Carte restaurants. These are grim. Plastic chairs under plastic tarpaulin for the 'Mandarin' and 'Mexican'. The food not much better. Having been told they were fully booked (and eventually got booked in) there was barely anyone there and no atmosphere and half hearted service.
Drinks are basic. Beer and warm wine in the buffet in plastic cups, the only glass is in the A la Carte's. Even at The Ocean Bar it was plastic cups but the staff down there actually raised a smile and were friendly and made semi-decent cocktails.
It is a bland hotel with bland food and no atmosphere. Severely dated with rude and disinterested staff. Maybe it's better in the summer months??? I somehow doubt it.
I have travelled alot and can honestly say that this was the poorest customer service and expertise at a hotel that I've ever had.

Leisure Partner

10/10

Exceptional

05 Dec 2023

LONGZHAO

excellent location on the beach. Convenient to walk to nearby shopping stores.

Leisure Family

10/10

Exceptional

21 Nov 2023

ken

Great resort. Nice room and pools. Beside the beach. Good food and friendly staff.

Leisure Partner

8/10

Excellent

19 Oct 2023

purushottam

Muthu!!!

Great choice if you are looking for an all-inclusive. Great selection of food and entertainment options. Close enough to the main streets but far enough away that it isn't loud. I highly recommend checking out Old Town Albufeira as well while you're in town.

Friends_and_family Friends

4/10

Poor

17 Aug 2023

Ryan

Below average hotel - the “all inclusive” (doesnt even include coffee at the main bar…) is runned down. We were missing towels one day, and had sheets put on that had yellow pee spots. Of all the nice places in Albufeira, would definitely never stay here again. Considering that Muthu seems to be a common hotel here, it really is below average.

Leisure Friends

10/10

Exceptional

22 Jul 2023

Robert

Loved it, great for families! Lovely pool and next to the beach!

2/10

Poor

08 Jan 2023

Howard

Awful room next to public toilets. Had to pay to upgrade. Rude and aggressive staff. Disgusting undercooked food

Partner

4/10

Poor

19 Sep 2022

Gurupdesh

Total disappointment.

We booked our hotel and arrived at 830 pm and checked in. Our room had 2 single beds instead of a double size we requested, no towels and then the Air conditioning didn't work. The maintenance worker tried to fix it but gave up and said I can bring you a fan. When we went to the bathroom, there were ants all over in the bathroom. This all took two hours. We tried to contact the manager, The most frustrating part was the manager didn't even bother to come out of her office to speak with us. We were told to sit in the Lobby outside her office. It took us until after 11 pm trying to get the mess fixed and finally get moved to another room.
I was really foreword to going to a 4 star hotel and it looked really good when we saw it but it was very disappointing. I think Dr. Mutu had a great vision but the place is sadly lacking. It hardly looked like 4 star inside, needlng maintenance to be kept up at least in section K where we were. We were given the second room we were assured we could stay and check out at 12 noon which was nice because regular check out time was 10:00 Am. But the next morning we we're woken by cleaning staff knocking at 0915 and told it's check out time. I think there is no coordination between the staff. There is lack of maintenance staff. One guy was running around trying to do everything. The staff was carrying towels and sheets in plastic bags. In some areas the staff was using grocery store carts to move stuff.

Partner

4/10

Poor

18 Sep 2022

Ingrida

Trash Muthu Clube Praia da Oura

Disappointed hotel is in bad condition patio furniture swimming pool furniture is in Trash condition people don’t believe in pictures on any website liars liars liars

Friends_and_family Family

6/10

Pleasant

31 Aug 2022

Verified traveler

No parking

No parking available onsite. Had to find parking and then pay extra for that. For the number of rooms that the hotel has, they need more parking spots.

Friends_and_family Family

6/10

Pleasant

25 Jul 2022

Cesar

It was not what we expected.

Friends_and_family Family

2/10

Poor

24 Jul 2022

Luis

Warning this is a ripoff

This is a ripoff. The photo are not real. Too expensive and very poor, cheap. I want my money back. Even the guy in the front desk agreed that photos and price were not right. Very disappointed also how Hotels.com handled our problem

Friends_and_family Family

2/10

Poor

11 Jul 2022

Meshay

The property is advertised lovely, but the room is like a college dorm room in the 70's. There were small flies and mosquitoes dead and alive in the room. The property is in serious need of renovation. The terrace was filthy. There were no towels in the room. Front desk reception wouldn't answer the phone for over an hour. Ended up walking to reception to get them and they said they were 2 busy 2 answer. There was no wifi. Dr. Muthu should be ashamed of him self for allowing this property to be operable. It's not up to standard at all! All of these properties I see his name on in this area and he wont take out the time or money to bring this property up to standard. Another family was upset because their AC wasnt working for 3 days and they were getting bitten by mosquitoes sleeping with their door open because its so hot. People stop staying here and paying to accept these deplorable conditions. The more people keep patronizing he will never fix it! There are better more reasonably priced accommodations in the area. Were at the Auramar Beach Hotel now! What a pleasant difference! For less money! And check out is not 10:00 am!

Leisure Friends

8/10

Excellent

01 Jul 2022

Mark

We love this place, sadly this trip was a bit spoit by stag parties.

Leisure Partner

6/10

Pleasant

21 May 2022

Wendy

Average not amazing

Hotel was in lovely location on beach however charged 15Eu per day for beds. No towels, iron, shower gel in room and had to ask twice for these. Not ideal if you have poor Mobility.

Partner

10/10

Exceptional

17 Apr 2022

Joyce

Concierge was so helpful.

10/10

Exceptional

17 Mar 2022

Laura

Returning

Location prefect- returning next month so must have been good. Surrounding areas a bit tired around the town but the location of CPO is ideal to stay away from the town or have a 2 minute walk to experience the louder aspects of a holiday. Some lovely nearby restaurants, walks along the coast .

Friends_and_family Family

6/10

Pleasant

15 Feb 2022

Philip

Average

Our stay was perfectly adequate. The room was spacious but a little dated. Certainly didn’t resemble the pictures on the website. A very good chance we were downgraded due to the low price we paid but not worth the hassle of complaining and swapping rooms as we were only there for 3 nights and the balcony space was excellent and private so worth the trade off.
Breakfast was plentiful but at best luke warm and quite a challenge to get to the one operational tea/coffee machine at busy periods. Would I stay there again ? Probably not.

Partner

10/10

Exceptional

20 Nov 2021

Lynn

Nice hotel in great location.

Very nice hotel in a central location. Close to the beach. Rooms nice but could go with a bit updating. Some blocks have amazing sea views. Check in easy but waiting till 5pm is a bit odd especially when you check out at 10am, 7 hrs to clean a room is a bit much. Overall had a good stay and would return

Partner

6/10

Pleasant

22 Oct 2021

Patrick

Take ear plugs and avoid the food

Block D, ground floor, near to the children's pool and the beach. Fridge and shower curtain had seen better days but the place was clean, had most of what you needed (no broom or dustpan and brush) and was comfortable enough. More 3* than 4*. Walls are paper thin and so little sleep due to noisy neighbours talking loudly until 1-2am and then being woken up by returning revellers from around 4am onwards! Ear plugs are a must!
Breakfast was terrible. Cold 'hot' dishes, strange-coloured scrambled egg and undrinkable juice and coffee from machines. Didn't dare try any other meals. We went into Albufeira old town to eat, when not out driving around the region.
Hotel staff were friendly and generally efficient, although when I complained about the food I later received an email saying that they had tried to contact me in my room but had been unable to do so - despite my wife and I being in our room for the entire period they stated. Nothing changed and we had no further contact from the hotel team.
Hotel location is great, right on the beach. We didn't use the sunbeds so no idea if / how much they cost. Being late October there were still beds available throughout most days. We walked along the cliffs to Albufeira beach and back, and bought a couple of beach towels from a local shop for less than 9 euros each (hire is 12 euros), and just lay on the beach enjoying the 25oC sun. Limited fun in the water most days due to massive waves, but did get one day's swimming in the sea.

Partner

8/10

Excellent

20 Oct 2021

Verified traveler

Ideal

Would say it was a 3 star not 4 rooms wise but no complaints Hotel was totally fine

Great location and the pool was great, staff at the hotel were helpful

Friends_and_family Friends

10/10

Exceptional

18 Oct 2021

sara

I have stayed here before but this time was great had the room in the block i requested and on the ground floor. Stayed here for 5 day's on my own until my husband arrived and felt completely safe. Shame the bars shut so early.

Partner

8/10

Excellent

23 Sep 2021

Silvana Mollame

Very close , walking distance to the beach and main tourist centre. The hotel needs maintenance and updating.

Leisure Friends

2/10

Poor

18 Sep 2021

Sam

The customer service is not up to par for a hotel. We booked this apartment thanks to the pictures that were shown on the expedia app, but we stayed in a room that had no head boards, uncomfortable beds and no hot water. When we tried to speak to the manager about our experience, she was rude and not willing to understand. She had no empathy for our concern.

Leisure Partner

10/10

Exceptional

08 Aug 2021

Anna

Summer stay

Great location near beach and good restaurants. Room very clean. Helpful receptionists. Pool nice but very busy as expected this time of year!

Self

2/10

Poor

07 Aug 2021

Verified traveler

The property is outdated! Everything is falling apart, terrible mattresses, the beds do not have headboards!! The furniture is very old and dirty.
The customer service could be better, it was very long lane to check in...I will not recommend this hotel to anyone... as on top of everything it was crazy expensive

Leisure Family

4/10

Poor

04 Jun 2021

Verified traveler

Not as the photos show

Room was old and very dated. They agreed to move me after a few days to a better room.

Nice pool and good area close to the beach

Self

8/10

Excellent

02 Sep 2020

Paul

ideal location

Lovely location Right on the beach, near restaurants, bars and accommodation adequate

Friends_and_family Family

8/10

Excellent

22 Mar 2020

Sonja

The location is fantastic
Some of the staff is great too while others dont really seem to care.
I booked a deluxe apartment as self catering. No hot water, rooms are very dated but clean.
The electronics seemed quite dangerous with a dated microwave ontop of a fridge and the kettle and toaster into if that with all running of 1 socket. The matres was old with springs poking unto my back... making a good night sleep impossible. The pool was not usable as the water was ice cold.
But the scenery is beautiful and lots of nice restaurants and bars are in walking distance alrun by local portugues people that are very warm and welcoming.
The hotel chauffeur is amazing and with his bubbly personality made the drive back to the airport so much fun.

Leisure Self

8/10

Excellent

16 Mar 2020

Verified traveler

We had a great location and a fabulous water views. Their furniture needs updating, it’s old and tired. Coffee maker and toaster also have seen better days. Linens (bed and bath) were excellent. Staff was very helpful and pleasant. Smokers were everywhere and the cigarette smoke was difficult to avoid.

Leisure Partner

8/10

Excellent

11 Mar 2020

Dylan

CPO Stay

Great value. Enjoyed our few days there. Very close to lots of amenities in Albufeira.

Partner

8/10

Excellent

09 Mar 2020

Verified traveler

Staff was great.
Who has heard of a happy hour from 1 to 3 PM??.

Leisure Partner

10/10

Exceptional

05 Mar 2020

GREAT STAY. CLOSE TO SHOPS, BARS, BEACH.WOULD RECOMMEND.

Leisure Partner

4/10

Poor

02 Jan 2020

carole

Slow check in. Room looking very outdated. No staff help. Very impersonal service

Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

Amazing location great views couldn’t ask for a better experience

Leisure Friends

6/10

Pleasant

28 Nov 2019

Sandra

The property is in a lovely position right on the beach. The apartments are a little tired and the one we had was small but adequate. You need to be reasonably fit as there are lots of stairs and banks and you don’t get any help with your luggage. We were self catering so went out for our evening meals. As it was November everything was very quiet so not much atmosphere. When the sun shone we enjoyed our days but not much to do when it rained.

Leisure Partner

6/10

Pleasant

28 Nov 2019

Verified traveler

The grounds were beautiful. Check in was not clear, stood in wrong line for 10 minutes. WiFi was hard to get on. Kep fobs were difficult to work, took several times. Towels were old, had threads hanging off. However breakfast was amazing!

Leisure Partner

8/10

Excellent

25 Nov 2019

Verified traveler

Staff very friendly and accommodating the hotel has every thing on site beach pools entertainment bars etc

Leisure Family

8/10

Excellent

14 Nov 2019

davidp

The staff were very friendly and facilities very good.

Leisure Self

6/10

Pleasant

07 Nov 2019

Verified traveler

Great location.
Not too well equipped internally. Nothing more to add

Leisure Partner

4/10

Poor

06 Nov 2019

Ryan

Would not stay again, or recommend

Fell well below expectations - based on pictures. I would not consider this hotel again, I have been to Albufeira a number of times and each time stayed in hotels that I would rate above this one.

Friends_and_family Friends

6/10

Pleasant

04 Nov 2019

Verified traveler

Loved location ..

Staff not so helpful at times ,

Leisure Partner

8/10

Excellent

01 Nov 2019

Verified traveler

Lots of furniture in the room and not much space.
Staff ok but not extremely helpful.

Leisure Family

10/10

Exceptional

19 Oct 2019

Verified traveler

There is nice location breakfast is good but no elevator 。we carried luggage hardly

8/10

Excellent

13 Oct 2019

Waltraud

I was the third time at Clube Praia da Oura!
And I like it very much!

Leisure Family

10/10

Exceptional

11 Oct 2019

Verified traveler

Been here several times and the upgraded rooms are so much better. Overall hotel very tired but is getting better with each visit.

Leisure Partner

6/10

Pleasant

09 Oct 2019

Verified traveler

Staff were nice, as all Portuguese seem to be, the location is great, the grounds are very pretty and kept nice, BUT the room.....left lots of room to be desired. The room was small, the bathroom seemed sub-par, the toilet was plastic, didn't sit on the floor correctly, bugs in the bathroom, decor was not great to look at, NO extras in kitchen ie, coffee....Over all I would never stay again. Most of the Algarve is beautiful and kept pretty and clean, so staying anywhere is beautiful. The rooms in this place were not great, it is cheap, maybe that is why.......

Business Family

6/10

Pleasant

09 Oct 2019

Verified traveler

Pros: location, beachfront, clean, comfy beds/pillows, nice pool area, happy hour prices, bar snack food, quiet.

Cons: ripped off as paid extra for a sea view when it should have been advertised and sold as ‘partial/limited’ sea view. Expedia were no help whatsoever resolving it.
Reception managers and most staff attitudes are appalling here. Several barmen short changed us on several occasions. First room stank of sewerage and manager told me I was lying she the lied refusing to move me because the hotel was full. I checked online if I could still book and she told me the internet was wrong. Low and behold after arguing for the first hour of my holiday she miraculously found me an empty room. Disgraceful customer service.
Such a shame but I can see why this place has mixed reviews. If it was sold correctly and they employed staff that didn’t rob you or speak to you like dirt, it would be better. It was a cheap last minute deal. I did have a lovely time but I will never return to this hotel because of the reception managers treatment of me.

Leisure Partner

10/10

Exceptional

08 Oct 2019

Verified traveler

Excellent spacious rooms very clean . Convenient to everything. Would recommend to anyone

Friends_and_family Friends

2/10

Poor

03 Oct 2019

Fraser

Money stollen, Dirty rooms on arrival.

We had 5 rooms in total, and 2 of them were broken into with money and a speaker stollen. One of the thefts occurred while one person was sleeping in the room!

We were there for 3 nights with no clean towels. There was no mop that we could even clean ourselves.

Location is brilliant and the outdoor factors are lovely, but serious security issues throughout the hotel. Having stayed here in 2014 it’s obviously changed hands and has declined severely.

Friends_and_family Friends

8/10

Excellent

29 Sep 2019

Verified traveler

Good hotel for the price.

Stayed for 4 nights at the end of September. We booked it on the cheap as a short, end of summer get away. I was a tad nervous after reading the reviews but it was better than I expected. We opted for self-catering so I cannot comment on the quality of the all-inclusive aspects of the hotel. The room had all the appliances needed for self-catering; microwave,oven,toaster, kettle, fridge/freezer, utensils and crockery. The hotel also provides washing up liquid and a sponge for washing up.

Our balcony was large and we had a wonderful view of the sea. The balcony had sun loungers and table and chairs. The cleaners came everyday - there are clear signs saying that the linen gets changed once per week (unless otherwise requested) and that the maids will not do the washing up.

The Intermarché is a 5/10 minute walk depending on what block you are in. Lots of restaurants and bars nearby. It’s also quite close to the strip but you don’t get any of the noise. Restaurants and bars are all pretty cheap and all have happy hours when pints are as little as €1.50. Old town is a 40 minute walk away or 10 mins in a taxi. Taxi costs €7/€10.

The hotel is very large. There are 2 pools. We used the main pool - it wasn’t too tricky to get a bed. We’d get down at around 10/10:30 and there were still plenty of beds. Beach is a 2 minute walk, the beds on the beach costs €6 per bed for the day.

Overall a decent hotel for the money we paid and a short stay. I would consider returning.

Partner

10/10

Exceptional

21 Sep 2019

Verified traveler

Great location, great staff and facilities. Quiet area and central to new town, beach and only a good 30 min walk to the old town.

Leisure

6/10

Pleasant

20 Sep 2019

CAROLINE

Room ok decor a bit tired looking lovely location pools gardens and close to beaches with excellent beach cafes only had breakfast in hotel restaurant once not impressed also evening meal once decent bar and snacks by hotel reception there was no shuttle bus to old town as mentioned in hotel description also in room literature said that you could order flowers at hotel reception as it was our wedding anniversary my husband tried to order and was told this was not the case he was disappointed overall ok

Leisure Partner

4/10

Poor

19 Sep 2019

Lina

Worst experience ever

We were put outside hotel in Sunflower terrace, it's more like 1 star accommodation, damp very basic old bathroom,AC was only on living room.

The worst experience ever, after shower huge cockroache running in corridor.

Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

Great stay in front of the beach

The location is the top. The hotel is in front of beautiful semi-private beach. Just within few steps you reach amazing beach with beach front bars and restaurant. The location is very secure.
You should't demand a lot from this hotel. It's more like 3+ than 4 stars. We were provided with a metallic bed with a thin mattress, although it appeared quite comfortable. The service might be improved as it was very unresponsive.

Friends_and_family Family

10/10

Exceptional

16 Sep 2019

Alan

Large pools, steps from the beach and eating and 10 minute walk from the city town full of nightlife!

Leisure Partner

8/10

Excellent

13 Sep 2019

Verified traveler

We loved our room..great hotel with amazing views so close to the beach. Wish our room would have been ready earlier than 5:30pm when we arrived at midday. Staff were really helpful & friendly.

Leisure Friends

10/10

Exceptional

12 Sep 2019

RicardoOliveira

Excellent location, very nice beaches, food isn’t the greatest in the restaurant on the property, but there are many great places to eat near by , highly recommend JACKYs restaurant it’s about a 5 minute walk from the resort, just a little past the intermarche , places for breakfast at the top of the hill 2 minute walk, I highly recommend for a comfortable and safe stay in the algarve, room was cleaned everyday.

Leisure Partner

2/10

Poor

11 Sep 2019

Verified traveler

Bad food, service, beds were terrible, staff were rude. I would like my money back. I call. you guys and you didn't call me back!

8/10

Excellent

10 Aug 2019

Verified traveler

Close to beach, lots to do and close to all amenities. Friendly staff and very clean

Leisure Family

10/10

Exceptional

07 Aug 2019

Verified traveler

Will return

Great location near pool, beach, supermarket, bars and restaurants.

Space at pool not always available in the morning but beach is so close.

Partner

8/10

Excellent

06 Aug 2019

Verified traveler

Pool was huge however the sun beds and the pool area could have been cleaned better

Leisure Family

4/10

Poor

04 Aug 2019

Anita

cattle yard holiday

Too big, too noisy, guests allowed to reserve sun lounges so not able to access pool areas. No shade on very hot days could not wait to leave

Partner

4/10

Poor

30 Jul 2019

Verified traveler

Apartments are outdated...the bathrooms are old, when you shower all the water goes into the floor, the floors are dirty...I called several times to have service no one picked up the calls, i went to the front desk because the door was broken. No one care or even try to fix it...the only good thing about it was the location.overall a really disappointed experience..would not go back to this hotel..would'nt recommended...I wish I had reviewed the comments prior booking😥

Leisure Family

10/10

Exceptional

29 Jul 2019

Verified traveler

Close to the beach! Excellent. Some attention needs to be given to emptying the trash containers and repairing the board walkways which were dangerous. Overall excellent!

Leisure Family

8/10

Excellent

24 Jul 2019

Kevin

Rooms were clean towels changed everyday. The decor was very dated and could do with a refurbishment.

Leisure Partner

8/10

Excellent

24 Jul 2019

Verified traveler

Fantastic location. Pools could definitely be cleaner, although hot tub was emptied daily. It was just refilled and there was filthy brown scum around the rim.
Unfortunately guests were out before 7am putting towels on beds for the day,
Great drink prices and happy hour.
Superior Studio was quite small, would recommend a 1 bedroom .
towels were changed pretty much every other day during our weeks stay.
Shame the bar overlooking the sea is closed up.

Leisure Family

8/10

Excellent

22 Jul 2019

Verified traveler

I liked the pool, the rooms were quite nice, staff was pleasant one in specific was absolutely lovely! However, I was placed in a room with glass door which didn’t feel as safe to me but only stayed for 1 night so can’t complain too much !

Leisure Friends

10/10

Exceptional

19 Jul 2019

J.Paulo

Great location right on the beach. Pool is always crowded so get there early for an empty lounge chair. Staff is always friendly

Leisure Partner

6/10

Pleasant

17 Jul 2019

James

Mixed bag

Younger staff were rude at best the older staff were lovely. Room was old and definitely not 4 star. Facilities were good but allowing people to reserve the loungers meant that most of the day loungers had just a towel on them but could not be used by others. Food was good and entertainment was first rate.

Family

8/10

Excellent

16 Jul 2019

Verified traveler

Amazing place

Great place. Had an amazing time. Needs a little updating though. Blinds had holes and other Minor issues.

Family

8/10

Excellent

09 Jul 2019

PollyAnna

Three pools. One for kids. Two for all. Should be an adults-only pool and cutoff time in the evening at the kids pool.
Cleaning staff (Laxmi, especially) was wonderful.
Maintenance staff shd wear hotel ID.
Regular msintence shd be made to ensure doors lock properly.
Well-stocked kitchen.

Leisure Family

8/10

Excellent

09 Jul 2019

Verified traveler

It was right beside the beach lovely location. Room was standard but clean.

Leisure Partner

4/10

Poor

08 Jul 2019

Verified traveler

Room was very poor consider upgraded
Complex way too big
No chance of sunbeds by the pool unless you get up at 6am to put a towel on

Leisure Partner

6/10

Pleasant

07 Jul 2019

Benjamin

Poor experience from chain that dominates area

Not 4 star as advertised. Stay started badly and got worse throughout, ending with two of our clothes going missing from on top of the bed. The hotel was unable to locate these (after 5 minutes) and there was no apology nor management involvement. Initially when we tried to book the airport transfer, we were given a price much higher than the advertised 20€ return each on the website. Hotels.com resolved this, however following the price discrepancy it was then too late to book. We paid for a twin room with single beds. On arrival we found a double, fold-down bed, despite writing that we were brother and sister. This was quickly resolved but given it was late at night after having to take public transport for over 2 hours and the reception being a 5-10 minute walk away, it wasn't an ideal start. Every time we encountered reception the staff would stand chatting before saying hello. The housekeepers would also push the beds together and change the single bedsheets to double bedsheets for the twin room. The hotel also advertises bowling and tennis courts, but these facilities don't exist. The sauna is an outdoor shed and the jacuzzi/hot tubs are unsanitary with stuff floating around and scum at the waterline. When I spoke to the Hotel Manager to explain our problems on the first night, she said the numbers were incorrect - taken from Hotels.com.
The gardens are very well kept and the greatest asset. Shops are nearby as well as a lovely bay of beach right in front of the hotel.

Family

8/10

Excellent

24 Jun 2019

Harriet

Decent clean hotel in a good location.

This hotel is in a great position moments from the beach and ‘the strip’ and the staff are very nice and helpful. The rooms are a little dated but very pleasant and clean - the shower has great pressure and the air con worked well so for the price you’re paying it’s wonderful.
This area is a destination for hen and stag parties but that’s life! The strip is loud, boozy and full of partying people which was fine by us as we’d gone there for a girls weekend of dancing but if that’s not what you’re looking for - head towards the old town which is more sedate and not far in a taxi at all. The breakfast buffet was a bargain at €5 - it’s not haute cuisine but it was perfectly fine. The pools were clean and safe and it all felt very safe. I would recommend this hotel for young couples and friends.

Friends

4/10

Poor

18 Jun 2019

Verified traveler

Once I was moved to a another larger apartment, I was extremely happy.
Then I had problems with cockroaches.

Business_and_leisure

10/10

Exceptional

13 Jun 2019

Lorraine

Recommend