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Novotel Newcastle Airport

Newcastle-upon-Tyne · United Kingdom

Ponteland RoadView location

8.4/10Excellent1,002 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.0/108.0
Value7.6/107.6
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Newcastle Airport

Novotel Newcastle Airport is just 10 minutes' walk from Kingston Park Metro Station, providing easy access to the city centre. On-site parking is available (payable), and Eldon Square Shopping Centre is a 10-minute drive away. The spacious rooms each have an LCD TV with Freeview channels.

Rooms also feature a work desk and a private modern bathroom.

Read more about this hotelShow less

When you stay at Novotel Newcastle Airport in Newcastle-upon-Tyne, you'll be near the airport, within a 10-minute drive of St. James' Park and Quayside. This hotel is 1.1 mi (1.7 km) from Kingston Park Stadium and 3.2 mi (5.1 km) from Nuns Moor Park.

Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Newcastle-upon-Tyne? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 30 per night
    • Breakage deposit: GBP 50.00 per day

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number GB198502142
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 12.50 per person
    • Self parking fee: GBP 6.00 per night
    • Pet fee: GBP 10 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: GBP 40.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Kingston Park Stadium 1.5 km / 0.9 mi
Nuns Moor Park 4 km / 2.5 mi
Leazes Park 4.6 km / 2.8 mi
City of Newcastle Golf Club 4.6 km / 2.9 mi
University of Newcastle-upon-Tyne 4.8 km / 3 mi
Exhibition Park 4.8 km / 3 mi
Great North Museum-Hancock 5.4 km / 3.4 mi
St. James' Park 5.7 km / 3.5 mi
Northumberland Street 5.7 km / 3.6 mi
Newcastle Racecourse 5.7 km / 3.6 mi
Royal Victoria Infirmary 5.8 km / 3.6 mi
Chinatown 5.9 km / 3.7 mi
ISKCON Newcastle 6 km / 3.7 mi
Eldon Square Shopping Centre 6 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 126
  • Number of floors (main building): 2
  • Accessible rooms: 4
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 51 more facilities & services
  • City centre
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Secretarial service
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Children playground
  • TV lounge
  • Sauna
  • Steam bathExtra charge
  • Green Key (FEE)
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Vegetarian meal
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 5 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cot on demand
    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    Show all 11 amenities
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Cot on demand
    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 5 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Cot on demand
    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Radio
    • TV
    Show all 11 amenities
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    Room QUEEN SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Tea and coffee making facilities
    • Cot on demand
    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 5 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cot on demand
    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    Show all 11 amenities
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    TWIN STANDARD

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Cot on demand
    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    Show all 11 amenities
    • Individually adjustable heating
    • Wheelchair-accessible
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    TWIN STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Wheelchair-accessible
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 5 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    Show all 11 amenities
    • Hairdryer
    • Bathroom
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BED • 1 Bedroom • 5 m²DBL.EJ-QN
    DOUBLE EXECUTIVE QUEEN BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    Show all 11 amenities
    • Individually adjustable heating
    • Wheelchair-accessible
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Newcastle Airport

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Wheelchair-accessible
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Newcastle Airport

8.4
Excellent
1,002 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.0 /10
Value
7.6 /10
Amenities
8.8 /10
100 reviews shown
4/10
Poor
02 Aug 2026
Natalie
Room could do with a refurb, the stains on the desk chair were something from a horror story! We could hear next door’s TV until midnight, it was that loud it was like it was in our room, would not stay stay again.
10/10
Exceptional
27 Jul 2026
Kate
Amazing night, staff couldn’t do any more for you x
8/10
Excellent
25 Jul 2026
Helen
Convenient location, loud communal areas, great staff, slightly run down in places
4/10
Poor
25 Jul 2026
Kristina Lamplough
We checked in at 4am but was unfortunately put right above reception and next to main lift. Paid decent money to get a few hours sleep but was kept up because of a very noisy access door with no soft close and busy reception area.
Not impressed tbh
10/10
Exceptional
25 Jul 2026
Mark
Great stay as always and handy for work
10/10
Exceptional
24 Jul 2026
John
Exactly what you want; great location - clean and helpful staff
10/10
Exceptional
10 Jul 2026
Amran
Very pleasant stay, would definitely recommend
Partner
10/10
Exceptional
05 Jul 2026
Ayoola
The breakfast was very good, the environment was serene and staff were helpful.
Partner
6/10
Pleasant
27 Jun 2026
Mark
OK hotel, nice shower and comfy bed, problems with lift
Self
8/10
Excellent
09 Jun 2026
Susan
Location, 10 minutes from the airport was excellent. Although very close to the A1, the hotel is situated within green and leafy gardens. Our room, third floor looking over the car park, had countryside views and we could hear very little road noise even with the window open. Clean and comfortable room and good to have a shower separate from the bath. Reception and bar staff welcoming, helpful and very friendly throughout. Food in the restaurant, from a reduced menu, was okay. Would have been nice to have the full menu choice. Parking plentiful and, we felt, it seemed fairly secure.
Partner
10/10
Exceptional
08 Jun 2026
Robert
Great location on the outskirts of Newcastle making it easy to travel. Friendly staff and plenty of parking
Partner
10/10
Exceptional
23 May 2026
Keith
Good location and good hotel
Self
10/10
Exceptional
16 May 2026
James
The staff were very helpful and nice, I had a lovely time
Self
10/10
Exceptional
11 May 2026
RICHARD
Definitely. Recommend to stay here close to the airport and close to the metro. Transportation shops are very close by. Walking distance
Self
8/10
Excellent
08 May 2026
Malcolm
Great communal areas. Room clean and tidy. Damp smell in hall and poor sound proofing. Good staff.
Partner
8/10
Excellent
06 May 2026
Karen
Staff were nice, room was clean. Food was good. Would definitely stay again. A central hotel for my visit.
Partner
10/10
Exceptional
04 May 2026
Tom
From arrival to departure, I had a great stay! Check in was simple and efficient. The room was well laid out, bed super comfy and quiet. You do hear some 'water works' from rooms above during the night , but I've known far worse! TV good, bar good, didn't eat in the evening as times didn't fit but breakfast plentiful and delicious. Really happy with my stay.
Self
10/10
Exceptional
03 May 2026
Martin
Bruno on front reception was hand on heart the most helpful front of house person I have had the pleasure of dealing with
Extremely patient and helpful with a complicated booking
Bruno is an absolute credit to the hotel and will hopefully be rewarded accordingly by his bosses
Thanks again
Partner
10/10
Exceptional
23 Apr 2026
NIGEL
Great hotel.., super friendly staff.. food excellent.. easy parking. No gym is only issue...
Self
8/10
Excellent
12 Apr 2026
Hannah
Room was nice, starting to look a bit dated. More attention needed in bathrooms, broken bath plug, mouldy grout
Partner
10/10
Exceptional
11 Apr 2026
Jenny
Really comfortable beds and a lovely breakfast with lots of choice.
Family_with_children
10/10
Exceptional
05 Apr 2026
Michael
Breakfast and bar area great.
Partner
10/10
Exceptional
17 Mar 2026
Ruth
Was dreading parking as on my last visit the car park was rammed. This time it was almost empty so really easy. It’s a good quality hotel with a good rate. Staff very competent and rooms very nice. Highly recommend especially if you’re flying out from Newcastle airport just around the corner
Self
10/10
Exceptional
08 Mar 2026
Karen
Lovely hotel room. Quiet and spacious
Self
10/10
Exceptional
05 Mar 2026
Lois
Friendly and efficient. Rooms well appointed and clean Breakfast buffet good
Partner
10/10
Exceptional
01 Mar 2026
Caroline
Staff here are incredible and always help when needed. They go above and beyond. Would recommend here always. 4th time staying. Look forward to more.
Self
10/10
Exceptional
27 Feb 2026
Stan
All of the above
Self
10/10
Exceptional
25 Feb 2026
Stan
All good as usual!
Self
10/10
Exceptional
24 Feb 2026
Kevin
The room was clean and spacious, the bed was comfortable and the hotel was nice and quiet.
Convenient for the A1 but not too close for any noise issues. The reception team were friendly and welcoming and a very fair price for such a nice hotel.
Partner
6/10
Pleasant
13 Feb 2026
Maddison Elizabeth
Room had everything we needed, however on arrival to our room we found a half eaten pizza crust at the side of the sofa…
2/10
Poor
10 Feb 2026
Chimechefulam
Took a bit of time to be checked in, no staff at
check in point/reception at time of our arrival

Was taken to a room on third floor, the phone was not working and no TV remote. I had to come all the way down to inform the reception. He came up to confirm and brought a replacement TV remote which unfortunately did not work. He confirmed the phone was not working. He then casually informed that the maintenance team would come next morning around 9am to fix it and started walking out the room. No apology. I then told him what was going to happen overnight if I needed to make I call ( I was okay with not watching a TV). He then asked me * do you want to buy or ask anything overnight* . At the point I him I didn't know but I needed the phone to work. He seemed angry at me, then blurted out *if you want I can change the room for you*. I then said please. He went down and came up with the key to another room, then says here is the okay to then replacement room. He did not care to show us the direction to the room, no apology. The water pressure in the replacement room was not enough to neatly flush the toiley and the bathroom tub was clogged. Horrible experience and I told my wife, we would never stay in this hotel again.

6/10
Pleasant
08 Feb 2026
Robert
Poor breakfast-Hot breakfast buffet was not very warm or presented
Partner
8/10
Excellent
04 Feb 2026
Michael
Usual friendly welcome from staff
Both the reception and kitchen and dining room staff continue to be great. Dinner menu, and full breakfast are very fairly priced and of high quality. Overall, very reasonable price and value for money. Only downside is it is on top of a steep hill and a hike to the bus stop. Taxis to the airport are best booked through an app. Arriving at Newcastle Airport needs you to book a cab to the short stay Carpark because of the Arrow cabs monopoly. Huge price dining.
Self
8/10
Excellent
29 Jan 2026
Stan
Service was good as usual. But it's winter and the room heating system needed warming up.
Business Self
8/10
Excellent
27 Jan 2026
Michael
Very helpful and pleasant staff
Self
10/10
Exceptional
22 Jan 2026
Keith
Our room was clean and comfortable, check in was easy and staff very pleasant. The bar area and restaurant looked lovely but I was nil by mouth before hospital so never got to try, parking and exterior good
Leisure Partner
10/10
Exceptional
03 Jan 2026
Gillian
Brilliant
Partner
8/10
Excellent
02 Jan 2026
Irial
Well, our room was really nice until we had a fridge in our room that really stacked and had black mould in it and we got told that fridge shouldn’t even be in our room.
Friends_and_family Friends
10/10
Exceptional
27 Dec 2025
Laura
Clean room, great welcoming staff, they brought up extra duvets for us, good variety at breakfast.
Leisure Family
10/10
Exceptional
03 Dec 2025
Graham
Great location, clean, smart rooms, very comfortable..
Business Family
2/10
Poor
03 Dec 2025
Paul
Room was not cleaned properly before I arrived.
Business
10/10
Exceptional
30 Nov 2025
Angela
Staff very polite and helpful. Room excellent. Breakfast good too. 20 mins walk to Kingston Park Stadium.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Jacqueline
The hotel we picked was near to
8/10
Excellent
27 Nov 2025
L
It was my first stay at Novotel Newcastle and I enjoyed the experience. From a very polite and helpful check in to efficient friendly restaurant staff.
Decent dinner choices at good prices great veg cooked just right and I really enjoyed the cottage pie.
The room was clean and functional and had a comfortable bed

I'll stay again and would recommend
Self
8/10
Excellent
27 Nov 2025
Stephen
Clean room and polite, helpful staff
Partner
10/10
Exceptional
23 Nov 2025
Derek
Nuce room and vey nice staff
Partner
10/10
Exceptional
19 Nov 2025
NIGEL
Staff absolutely 100% on it.. all so happy in their work.. budget prices, premium staff. Food was excellent. What more do you need...
Business
8/10
Excellent
18 Nov 2025
Maryam
Room was clean. Needs fridge though
10/10
Exceptional
18 Nov 2025
Adam
All very good comfy rooms, friendly staff and nice bar area. Would recommend .
Business
10/10
Exceptional
13 Nov 2025
Alan
I didn’t have food so I cannot comment on , it was very impressive and clean in which I was very impressed.
Self
8/10
Excellent
04 Nov 2025
Madeline
Safe, co venaient and quiet
8/10
Excellent
04 Nov 2025
Madeline
Safe, quiet place to stay . Reasonable price and good facilities
Business_and_leisure Self
8/10
Excellent
01 Nov 2025
Emma
Staff were friendly and helpful. Breakfast was a good start to the day, good selection
Partner
10/10
Exceptional
30 Oct 2025
Emily
Feels very luxurious! Lovely spacious rooms, very modern with great amenities. Staff were all amazing, very friendly and accommodating
10/10
Exceptional
30 Oct 2025
Leanne
Amazing staff
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Richard
.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Stanley
Worth a visit!
Business Self
8/10
Excellent
20 Oct 2025
Ruth
Really conveniently situated just off A1 and not far from Newcastle airport
Business
8/10
Excellent
18 Oct 2025
Joan
Convenient for parking. Close to main roads.
Leisure Self
10/10
Exceptional
14 Oct 2025
Graham

Start of a holiday

Not applicable. Didn't use it
Partner
10/10
Exceptional
10 Oct 2025
Henry
Very good value for money. Newly refurbished so very clean. Rooms well equiped and bonus of having a seperate toilet. Could have had an information leaflet in romm with guide to wi-fi, heating etc.
Leisure Partner
10/10
Exceptional
08 Oct 2025
Stanley
It was good!
Business Self
6/10
Pleasant
05 Oct 2025
Rachael
Bed was really hard
Partner
8/10
Excellent
03 Oct 2025
kev
Wry comfortable room good parking and nice open recaption
Business
10/10
Exceptional
02 Oct 2025
amanda
Really helpful staff and comfy beds.
Leisure Partner
8/10
Excellent
30 Sep 2025
Irene
Ideal stopover before a flight
Leisure Partner
10/10
Exceptional
29 Sep 2025
Linda
Staff very friendly and attentive. Room a good size and comfortable bed. Just what we needed after a 4 hour flight
Leisure Partner
10/10
Exceptional
27 Sep 2025
Stanley
Always with a visit.
Business Self
8/10
Excellent
18 Sep 2025
Janet

Ideal location

We had come to Newcastle to watch a rugby match at Kingston Park so the Novotel was ideal. We were able to walk to the venue.
Partner
10/10
Exceptional
16 Sep 2025
Fred
Quiet and clean
Leisure
8/10
Excellent
12 Sep 2025
Oliver

Can’t fault it

Stop-over the night before a flight. Easy access to Kingston Park Metro, so quick links into town and to the airport. Hotel itself was very clean, smart and extremely comfortable. Few bits of wear and tear around the room, but really not the end of the world- everything worked. Reception and bar service were excellent, very polite and happy to help. Bar area was a lovely space and had an excellent selection of drinks. Excellent choice for the airport, but could serve well for anyone visiting Newcastle, going to the rugby or just a stopover near the A1.
Self
10/10
Exceptional
10 Sep 2025
Susana Lara
Nice and clean room, friendly staff and great facilities and convenient so near the airport
Leisure Family
10/10
Exceptional
09 Sep 2025
David

Love novotel

What a lovely hotel staff very friendly
Partner
10/10
Exceptional
03 Sep 2025
Stephen (Steve)

Last minute airport stay

Due to flight issues we needed a decent hotel close to the airport at the last minute. This Novotel more than lived up to the billing as the rooms were very nice and public areas excellent. The staff were also very friendly and helpful. All round a good find.
Friends_and_family Family
8/10
Excellent
30 Aug 2025
Neil

Very Good Hotel

Great location for amenities and easy access to the A1.
Staff are very friendly and extremely helpful.
Partner
10/10
Exceptional
28 Aug 2025
Peter
Stayed there before. Has everything I need
8/10
Excellent
26 Aug 2025
Scott

Hotel great stay

Stay was as expected clean great service waiter in the dinning room was so professional will stay again
Business
8/10
Excellent
17 Aug 2025
Lee

Nice place to stay

The hotel was in a good location for Newcastle City centre and NCL airport.

The breakfast was good, but the same food every stay.

The TV remote was difficult to use and there’s only one lift working.

I would stay here again.

Partner
10/10
Exceptional
11 Aug 2025
Kim
Bed was comfy, slept really well.
6/10
Pleasant
10 Aug 2025
Adele
Generally staff were great but hotel was definitely lacking. The TV did not work, the air conditioning doesn’t work
Leisure Family
8/10
Excellent
17 Jul 2025
Andrew

Great yeah but…….

Great decor, really clean. Great breakfast. Disappointing aircon didn’t work.
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Chris
All good
10/10
Exceptional
14 Jul 2025
Alison
Comfortable and Clean
10/10
Exceptional
04 Jul 2025
Lauryn
Arrived very late from a delayed flight at Newcastle Airport (3.30am). This was no problem for check in and the person on the desk was so lovely and cheery considering the time. Gave us help with parking the car and then got straight up to the room.
Big room, very clean and a super comfy bed and pillows.
Slept very well in the room despite people coming and going. Didn’t hear too much.
We opted for the breakfast for convenience when we booked. Breakfast was great. Lots of choice and GF options. Coffee machine and cooked breakfast all good.
We would recommend and come back.
Thanks so much!
Leisure Partner
10/10
Exceptional
28 Jun 2025
Edward

Great value & very comfortable

A one night stop, to visit Newcastle. Not actually at the airport, it was a brisk 10min walk from the Kingston Park Metro, a couple of stops away.
In the unseasonal heat, the aircon of the room struggled to keep the room cool, but otherwise no complaints.
Having inclusive breakfast proved exceptional value, as it was very well stocked.
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Freddie
All good - easily reached from the city on the Metro. Clean quiet and good value
Self
10/10
Exceptional
15 Jun 2025
Rachael

Great hotel

Lovely hotel, lovely staff
Partner
10/10
Exceptional
15 Jun 2025
Jamie
Really helpful staff and great room, especially for the price
8/10
Excellent
13 Jun 2025
Jane
Enjoyed the breakfast. I booked here especially for the laundry. None on site. We walked half a mile to the outside laundry. The access they offered was so expensive we could have purchased new clothes. Also, we had a twin bedroom. Finally realized why my bed was so uncomfortable - the mattress was flipped on the wrong side.
Leisure Family
10/10
Exceptional
11 Jun 2025
lynne
stayed 1 night was very comfortable and room ticked all the boxes
Leisure Partner
8/10
Excellent
06 Jun 2025
Angeline
Good all round
10/10
Exceptional
02 Jun 2025
Michael
Outstanding service from front desk and the breakfast host. Fun, groovy decor. Hotel is near a major road intersection so expect some traffic noise from your room window. 10 mins drive max from airport
Leisure Self
10/10
Exceptional
27 May 2025
Richard
Good all round, value, location, venue, staff and meals.
Leisure Partner
10/10
Exceptional
24 May 2025
Georgia
Clean and Excellent stay here with my family all staff are super friendly and can’t do enough for you breakfast is really nice too and it has a pool table where you can show off your skills 😂
⭐️⭐️⭐️⭐️⭐️
Leisure Family
10/10
Exceptional
21 May 2025
alan
Had a great stay , lovely room and great breakfast.so clean and quiet.
Leisure Self
10/10
Exceptional
18 May 2025
Stephen
The bed was excellent, very comfortable and ensured an excellent sleep.
Leisure Family_with_children
6/10
Pleasant
17 May 2025
Gordon
Kettle in bedroom had intermittent electrical on / off fault and a VERY short plug lead. Menu for supper in evening VERY LIMITED with no pre warning. Vehicle bay parking spaces VERY tight for modern, mainly SUV style VEHICLES. Inadequate signing off highway to gain entry and access to hotel site.

The advertising blurb mentioned a swimming pool but we were informed that this had been discontinued in a recent hotel revamp. And a gym. Disappointing, we were looking forward to a swim and / or work out on arrival.

The outside sitting area, to the right of the front door, was littered. Obvious to staff as well as visitors. Untidy.

Some breakfast ‘kept warm’ buffet items needed refreshing, eg fried eggs and black pudding. The coffee machine liquid portion was a bit big for the cup / beaker and overflowed.

Generally a lack of attention to detail was apparent which was disappointing for a mid-range hotel looking to attract more clientele, particularly at the week-end. Most items above could be sorted and improved by shift managers / supervisors encouraging working staff to take some time and pay attention.

Generally staff were friendly when asked for something. Bedrooms were quite smart.
10/10
Exceptional
16 May 2025
Charlie
Clean and comfortable. Well presented rooms
Leisure
10/10
Exceptional
15 May 2025
Ying
Very Convenient to shopping and easy parking.
Business Partner
8/10
Excellent
15 May 2025
SARAH
Breakfast and evening meal in the restaurant was fabulous highly recommend
Leisure Partner

Location & surroundings

Novotel Newcastle Airport
Ponteland Road, Newcastle-upon-tyne, United Kingdom

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Novotel Newcastle Airport

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