Name: Novotel Marseille Vieux-Port
Address: 36 Boulevard Charles Livon, Marseille, 13007, FR

6/10

Pleasant

02 Jul 2026

Santiago

Location is good, but the hotel is dated. Pool terrrace is not as nice as shown in pictures.

Family_with_children

8/10

Excellent

08 Jun 2026

John

Great hotel for visiting the local sites.

10/10

Exceptional

05 Apr 2026

Virginia

The staff was very friendly and welcoming. I’ve appreciated their kindness and helpful information as well as the books for the young children!

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Amardeep

We did not have breakfast at the hotel. Bar area was nice

10/10

Exceptional

25 Mar 2026

Alina

Internet good.

10/10

Exceptional

16 Feb 2026

Julie

Our stay was lovely. The rooms were clean and the staff was really nice and helpful! We only stayed one night and the front desk staff was more than happy to keep our luggage while we explored Marseille. I would stay at the Marseille Novotel again.

Leisure Family

6/10

Pleasant

01 Nov 2025

Adam

Easy access to harbour front.

Leisure Family

10/10

Exceptional

28 Oct 2025

Alex

Nice hotel

Leisure Friends

8/10

Excellent

22 Sep 2025

Nadereh

The location is excellent. The outdoor section has a superb view. It is close to nice walking places. The rooms are clean and quiet.
The only problem was slow Internet. I was not part of the Accor network, which wld have permitted me to use free fast-speed internet. I had to use regular free guest access, and it was spotty and slow.

Business

10/10

Exceptional

27 Aug 2025

Greg

The rooms were nice however needing an upgrade. The breakfast buffet was nice and had alot of choices where you didn't feel like you had the same thing every day. Great location as well.

Leisure Family_with_children

8/10

Excellent

26 Aug 2025

Alireza

The hotel has very scenic lounge for dinner, breakfast and swimming pool with spacious and well-facilitated lobby and bar.

6/10

Pleasant

23 Aug 2025

Rhian

The public area around the children’s toys and reception were nice but the rooms and the pool didn’t really feel very clean. One day the pool was really cloudy and we were put off going into it.

The staff on reception staff were very nice and helpful.

Leisure Family

10/10

Exceptional

20 Aug 2025

Pete

Great hotel and value for money. Staff welcoming and friendly. Ideally situated to get to all parts of the City

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Verified traveler

Perfect stay

Friends_and_family Family

8/10

Excellent

06 Jul 2025

antoine

Ok

Business_and_leisure Self

10/10

Exceptional

03 Jul 2025

Tiffany

Nice and clean. Good service. The hotel is kind of old but otherwise was a nice stay. Excellent location.

10/10

Exceptional

29 Apr 2025

Mark

Very friendly staff and very helpful. Great facilities and walking distance to all amenities and landmarks

Leisure Family

10/10

Exceptional

22 Apr 2025

Simon

Excellent. Très agréable séjour.

Business_and_leisure Partner

8/10

Excellent

20 Apr 2025

Risto

Rocky start, brilliant staff response

We had some issues at the start with the room, but they were brilliantly taken care of by staff and we are very happy in our stay.

Business Partner

10/10

Exceptional

19 Apr 2025

Rehan

Nice hotel

Leisure Partner

2/10

Poor

25 Nov 2024

KA WING KELVIN

Extremely Disappointing Stay for a Global Chain

I am deeply disappointed with my recent stay at this hotel, especially given that it is part of a well-known global chain with properties in many countries and cities. The experience fell far below the standards I expected from such a reputable brand.

There was mould in the bathtub, which was both unpleasant and unhygienic. The hair dryer’s casing was broken, rendering it unsafe to use. The ventilation fan was covered in thick dust, suggesting a lack of proper cleaning and maintenance. To make matters worse, several wall fixtures were loose and appeared at risk of falling, which was a serious safety concern.

For a global brand, this level of neglect is unacceptable. I hope the management takes urgent steps to address these issues, as they do not reflect the standards one would expect from an international hotel chain. Until improvements are made, I cannot recommend this property.

Leisure Family_with_children

4/10

Poor

26 Sep 2024

Anamilena

Hotel had the best location.
BUT…. The Staff,EXCEPT Solange, who was very kind and helpfull, needs training to be more helpful to guests.
Also, the hotel needs an URGENT remodeling/refurnish of the bathrooms. DISGUSTING! Mold all Over it!
Can’t understand how come a hotel chain as Novotel allows the hotel operador function with áreas in such a poor condition.
The lamp bulb on the desk was “intermitent”. Fixed but not for long.

Partner

4/10

Poor

23 Sep 2024

Kim

Dated hotel inside and out. The room furnishings were so low plastic garbage cans that are very small and so cheap they don’t open. The towels were old and worn. Asked for more water for the room the only suggestion was walk to a market. The restaurants were closed I even tried to buy a bottle. Felt like a budget one star hotel.

Self

10/10

Exceptional

17 Aug 2024

Michael

Love the location !!! Great Pool !!

Leisure Family_with_children

8/10

Excellent

06 Aug 2024

Miguel

all good! thank you

Leisure Family_with_children

6/10

Pleasant

05 Aug 2024

Gregory

Ok

Air conditioning didn’t work in room. Couldn’t check in until 4pm when 3pm was advertised

Friends_and_family Family

10/10

Exceptional

20 Jun 2024

marc

It was great

Leisure Family

4/10

Poor

25 May 2024

Georgia

We were entirely dissatisfied with the Queen room we were given. It was on the ground floor, in a dingy area of the hotel with no view and no natural light. The room itself was dated and unappealing. We would not stay here again.

Leisure Partner

6/10

Pleasant

01 Apr 2024

Andrew

Room was hot and nothing special for the price / good location and clean

Leisure Family_with_children

10/10

Exceptional

10 Sep 2023

Atena

Very nice stuff, clean room, delicious breakfast. Close to old port.

Leisure Family

10/10

Exceptional

08 Sep 2023

Margot

Great location between the Old Port and the coastal area along, with great views of the port and fort etc, and walking distance to everywhere. Great modern facilities with lovely outside bar terrace, pool, attractive foyer area etc. Staff were all so friendly, on the desk, at the bar, cleaning staff. Had standard room, was just fine although not great view - would go for the deluxe port view next time, and there will be a next time.

Leisure Partner

10/10

Exceptional

20 Aug 2023

William

Excellent service from room service and the servers. Armin and Mustafa were amazing servers. Thank you all for making us feel comfortable in your hotel.

Leisure Family

10/10

Exceptional

09 Jun 2023

Brian

Good hotel

10/10

Exceptional

28 Apr 2023

Doug

Novotel Vieux Port Exellent

Room was spacious and kept very clean. Buffet breakfast was great. Lots to choose from. Location was excellent.Away from noise of busy tourist and business area, but within a 15 minute walk of them. Pool was very enjoyable - large with plenty of deck chairs. Great view of Marseille port from terrace. Staff very friendly and helpful. Excellent fitness facility -lots of exercise machines to work out on. Recommended for a pleasant and relaxing stay.

Partner

8/10

Excellent

15 Apr 2023

Frank O'Brien

Easy walking to the old port tourist area, a beach and several sunset viewing points.

Leisure Partner

10/10

Exceptional

30 Mar 2023

Kathleen

Did not like the hair dryer
No space near the bed

Leisure Family

8/10

Excellent

17 Mar 2023

Rebecca M

Very difficult to find this hotel at night, we were driving a vehicle and there was lots of construction. We arrived at 830 pm, parking was in a secure structure on the premise. Restaurant was not open but it was a 15 minute walk to the port with lots of restaurants. Room was average more like a 3 star. Walkable to everything in the city. Lots of basilicas and sightseeing.

Partner

10/10

Exceptional

10 Oct 2022

Omar J.

All perfect

Business Family

8/10

Excellent

05 Sep 2022

Filip

Our stay at Novotel Marseille

We had a wonderful stay at Novotel Vieux Port Marseille. The views are spectacular, employees are friendly and accommodating. We will return!

Friends_and_family Family

6/10

Pleasant

17 Jul 2022

Luis

Expensive food and not and good, the hotel had better days.

Leisure Partner

10/10

Exceptional

09 Sep 2021

Verified traveler

Great!

Great location, room was spacious and the breakfast was top notch!

Friends_and_family Family

8/10

Excellent

02 Sep 2021

Katie

Super friendly staff who came across as very genuine. I arrived super early and it was great to be able to enjoy the pool while I waited for my room to become available.

Unfortunately I had incredibly inconsiderate neighbours in the room next to me who were noisy till about 3:30am, seems the soundproofing could be a little lacking

Self

10/10

Exceptional

27 Aug 2021

graham

It’s combined with Sofitel and you can use their amenities. Has a wonderful view over the Harbour

Leisure Family

10/10

Exceptional

13 Aug 2021

Jennifer

Good stay

Great check in process! The pool was reserve time only which was easy and makes sense with Covid.

Friends_and_family Family

10/10

Exceptional

17 Aug 2020

Richard

great location, friendly staff

Great location, close to Pharo plage. Modern hotel. Staff were super friendly.

Friends_and_family Family

4/10

Poor

16 Mar 2020

Verified traveler

Very expensive for what it is... property needs a good refurbishment when you walk in the corridor it looks old with damages a bit everywhere. Room looks really old and the bed is terrible and very noisy. This type of bedroom should have been 70£ max not 100£.

Leisure Partner

6/10

Pleasant

25 Jan 2020

Ana

The location is excellent, but definitely needs refurbishment.

Business Self

10/10

Exceptional

24 Dec 2019

Cards2019

The hotel was about 10 min to walk to fishing market. About 25 min walk to ballistics Notre dame. Also there is a common place which gives a great view of the town. Also 10 min to beach.
Room is large. Separate toilet and showering area.
Staff very nice and helpful.

Parking underground but it is a little challenge if you are used to drive in the US.

Leisure Family

8/10

Excellent

05 Nov 2019

Verified traveler

Great location, helpful and lovely reception staff. Would have been great if breakfast was included in the price, too expensive and no places close enough to go to.

Leisure Family

4/10

Poor

31 Oct 2019

Verified traveler

Nothing like advertised. Over priced for a room with no window. Room window view is straight into the main bar not port, no privacy had to keep the curtains closed as ground floor window view into reception and bar. No child facilities. Staff at night where not well informative. £26 euro for a fatty steak that I couldn't cut through. 2 hotels in one got lost in carpark lift

Leisure Family_with_children

8/10

Excellent

15 Oct 2019

Verified traveler

Good hotel very good location, rooms are a little dated but all in all it's in a great location with the local bars and restaurants about a 15 min walk.

Leisure Friends

8/10

Excellent

11 Aug 2019

Verified traveler

Great views of the Old Port and well placed for bars and restaurants.

Air conditioning in the room was ineffective.

Leisure Family

10/10

Exceptional

07 Aug 2019

lesley

Good family hotel

Really lovely hotel staff, great sized room and the pool is great for the kids.The breakfast room and bar also have lovely views of the harbour.

Friends_and_family Family

8/10

Excellent

23 Jun 2019

Traveling

Nice hotel. Not far from the marina, on both hop on hop off bus routes.

Leisure Family

4/10

Poor

03 May 2019

Rachel

The staff was really friendly. But the sheets and towels felt worn out and old. I can't imagine how many butts they've seen.
My bathroom also didn't smell super clean.

10/10

Exceptional

22 Apr 2019

Verified traveler

Very good hotel and beautiful surrounds. Walkable to every where !!

Leisure Family

8/10

Excellent

05 Jan 2019

Kevin

nice comfy hotel

very clean hotel stayed for 2 nights, friendly service, comfy room, nice breakfast secure parking 21euros pn short walk in to the port area which has lots of bars and restaurants. outside pool area in the summer looks nice, would defo stay again

8/10

Excellent

21 Oct 2018

Verified traveler

Value for money type hotel

The hotel room and some facilities such as the lifts may require refurbishment. A suitable choice for those on business trip. Not very far away from the port and restaurants (definitely within walking distance). For ordinary tourists, there are many choices near the port but this mid-price chained hotel will not let you down (or give you surprise). You will get what you pay for.

Partner

10/10

Exceptional

03 Oct 2018

William R

Great find near park overlooking bay and harbor

Partner

8/10

Excellent

02 Sep 2018

Angela

Good stay

The room was bland and only had a small window. Otherwise, a good place to stay on the edge of Vieux Port and with good access to bus that goes to beaches. Nice outdoor pool area, with good outlook. Appreciated a slightly later checkout and that room accommodated extra person.

Family

10/10

Exceptional

27 Aug 2018

M

Good hotel, location, parking and staff

Location good, easy access to attractions. Helpful staff, gave good recommendations for places to eat and booking attractions. Secure parking available under hotel a bonus for this area. We all slept well, my son 4 years old didn’t want to leave. Would certainly stay here again.

6/10

Pleasant

12 Aug 2018

Fabrice

Amazone view from the restaurant but not so nice from the room.
Car parking space much too small

Family

6/10

Pleasant

02 Aug 2018

Gregory

Very disappointing room

We have stayed at this hotel before and booked again because of the fantastic position, particularly the view from the restaurant of the old port. Hotel staff are very friendly. Unfortunately the air conditioning in our room was faulty and dripping on to the floor all night. The hotel staff were extremely polite about this but could not move us to another room so we listened to the dripping all night. Before we could put a bin under the drip the floor had become soaking wet - luckily my open suit case had just avoided the dripping by a couple of inches.

Partner

8/10

Excellent

02 Jul 2018

Dave

Nice hotel with a good view of the harbor

This is a nice hotel with a good view of the harbor. A reasonably priced 4 star hotel.
However, the city of Marseille is surprisingly run down and dirty with a lot of migrants wondering around the streets and that is the bad part of our visit to this city.

8/10

Excellent

23 Jun 2018

Irene

Modern, pleasant and good for relaxing in the sun

Excellent pool, helpful staff: 'executive' room didn't seem noticeably above basic standard, but then again we didn't see the less expensive room. Decent value, and a good restaurant, everything worked well.

Partner

10/10

Exceptional

22 Mar 2018

Karen

Quality hotel in easy walk of marina and beach

Travelling with my 16 year old daughter I emailed ahead to ensure the sofa bed would be made up & with some requests. Instant replies - all positive.
We had an early flight in but were able to check in early which was great. Room a good size with queen sized bed plus double sofabed. Light & airy with exceptionally good secondary double glazing. Despite our room looking towards the msin road we heard absolutely no noise!
Spacious well equipped bathroom with excellent overhead shower and separate toilet. All rooms spotlessly clean.
Only criticism of the room is the door adjoining to the next room. It was locked obviously but there was no sound proofing or insulation. The man next door was loud & despite the hotel being non smoking, he was smoking in the room as it seeped into our room vis this door. To their credit, when I told the front reception staff it was dealt with immediately & the air was clean from that point onwards.
We found ALL staff at Novotel to be exceptionally friendly and helpful. Even the cleaners smiled and said 'bonjour' every time we saw them. It was a pleasant change from other hotels.
We booked breakfast and were not disappointed. An huge buffet spread with everything to choose from all eaten by the windows with a super view of the marina.
Some lovely restaurants tucked away near the marina with 3 course meals for £20 so don't eat dinner in the hotel where prices are high and steaks not good.
Overall we liked Novotel Vieux Port and would stay again.

10/10

Exceptional

02 Sep 2017

Graeme

Splendid views and close to old port

Fantastic location with an incredible view over the old port from the breakfast place/restaurant. We also were delighted with the size of the (superior room). Very comfortable bed too. The only small problem was that the air conditioning was not working in our room when we arrived, but the staff kindly lent us a fan

8/10

Excellent

17 Aug 2017

Verified traveler

Nice hotel

This is next to the Sofitel - so the guests from there use the pool. Also the bar and restaurant are Sofitel type prices. Hotel was good though. Wifi was rubbish in rooms though.

Family

6/10

Pleasant

07 Aug 2017

Bujar

Good location needs some upgrade

Location is great - walking distance to the old port. However, facilities at the hotel are quite poor and look very old. Rooms are spacious but very old and don't look super clean.

Breakfast is great though - great choices available

8/10

Excellent

10 May 2017

Richard

Novotel Vieux Port

Just one night but this is a nice clean and friendly hotel.

8/10

Excellent

15 Apr 2017

Marion & Michae

Modern hotel near port

Great views from bar and restaurant, very good buffet breakfast.
We walked to Port area for a drink In the evening to many of the bar areas. The next menu g we walked through the lovely park area near the hotel with stunning views of Marseille and coastal area.

8/10

Excellent

01 Sep 2016

Alex

Nice hotel by the port, great views

Everything looked great, other than the carpeting in our room-needs to be replaced.

8/10

Excellent

19 Aug 2016

BB

Well run hotel in stunning location

Dodgy lifts. Awful pop music in main areas. Everything else very good. Attentive hard-working staff. Good food. Scrupulously clean. Well-situated for buses, beach, main sites. Recommended.

10/10

Exceptional

05 Aug 2016

Verified traveler

View port

Second year we have booked the hotel fantastic holiday

Family

8/10

Excellent

02 Aug 2016

Ashley

Hotel was a 15 minute walk from the port, and a 5 minute walk from the beach. Beach was okay(very packed and very *ghetto* French hip hop on speakers and people smoking(not cigarettes) on the beach however we really enjoyed the stay. Port has a lot to offer and going on a little boat trip to Fruile(think that's how you spell it) was definitely recommended.

Sofitel next door looked very nice so would possibly return there.

Partner

6/10

Pleasant

16 Jul 2016

Jules

Impersonal hotel close to sea front

I thought long and hard about choosing the right hotel for my trip but despite reading extensively about the Novotel chain of hotels, this one was a disappointment. The location of this hotel in Marseille is good; a pleasant 20 minute stroll along the seafront to the Vieux Port. Buses are frequent and the views of the sea and port are good from the hotel bar and restaurant.

The hotel itself has an impressive welcoming entrance and the reception staff were helpful. The room however, although comfortable, had stains on the carpet and my room had a view of the bins at the rear and delivery area. It was noisy. There was clattering and banging. The first morning I was woken at 6.30am. The banging continued but this time from the room above me (not fully soundproofed) with banging at 1am in the morning. Goodness knows what they were doing up there.

It was also very expensive - £16.50 for breakfast and €4.50 for a coke. Two of the lifts were out of order and the decoration in my room was tired. They couldn't move me to another room as the hotel was fully booked. I had to argue for a robe and slippers, although in the description of the hotel it says these items come with the room and was asked to pick them up myself from reception.

I wouldn't stay at another Novotel if they're all of this standard. A very disappointing experience.

4/10

Poor

02 Jul 2016

Jan

Dirty carpet in the room horrible

6/10

Pleasant

04 Feb 2016

Sunil

Close to tourist landmarks

Better than average. Wish hotel also caters to requirements like providing cables to charge mobiles. Breakfast unhealthy, full of sweet, very basic.

Partner

10/10

Exceptional

10 Nov 2015

DAO

Well located

Partner

8/10

Excellent

28 Oct 2015

Verified traveler

Amazing view

This hotel is about a 10 min walk from the harbour and has some amazing views from the restaurant and pool / outside seating area. The staff were really lovely and helpful. I shared a room with my daughter who had the sofa bed and although it was a bit springy we put a couple of blankets on it and it was fine. The shower cubicle was a bit tired and had marks on the floor but I think they were due to age rather than cleanliness. We ate in the hotel once and really enjoyed our meal although it was probably a bit more expensive that in the town but that's what I would expect. Restaurant staff were attentive and helpful - we didn't have a burger but they looked very good. It is a good location and I would stay here again.

Family

4/10

Poor

28 Oct 2015

Sameer

Not Worth for Money

This is Very Bad Experience for me. Being the name Novatel, the hotel don't fall as per expected. The Service was Bad, rooms not at all Clean, No Wardrobe for keeping clothes. The Reception team exceptionally unfriendly.

8/10

Excellent

11 Oct 2015

Zita

Nice get-away place in a beautiful situation

It was clean, comfortable, situated close to all important places, and the staff were very helpful and always ready to please. The hotel was a few minutes walk away from all the places we needed to visit and places of interest.

8/10

Excellent

15 Sep 2015

lorna

great place to stay for a trip to Marseille

Great place to stay for our Marseille holiday. Only a 10 minute walk down to Vieux Port to soak up the atmosphere of the harbor, cafes, restaurant and bars. It has excellent facilities and enjoyed the pool and Spa treatments available. The hotel was quiet at night. The small fridge in rooms allowed us to keep our drinks and picnic food cool for our daily excursions. Staff were very helpful with any enquiries. Jordan was particularly helpful helping us to print off boarding passes.

8/10

Excellent

13 Sep 2015

Verified traveler

Friendly hotel in the heat of Montpellier.

Nice hotel, close to old city and attractions.
The unexpected thing is to lack of open restaurants around 6:30-7pm

8/10

Excellent

10 Sep 2015

Paula

Good holiday

4 day break in Marseille. Hotel location was great and room was clean and comfortable.

10/10

Exceptional

20 Aug 2015

paul

A great hotel in an amazing location

A annual favourite of ours, a great hotel, great location overlooking the vieux port and the new Museum of the Mediterranean. Outdoor pool, great service, really helpful staff, when we had a problem in the restaurant the restaurant manger couldn't have been more helpful and offered dinner on the house. Parking is handy, under the hotel, really easy to drive into the hotel from the main road into Marseille. Main attractions easily walkable from the hotel. A great place!

Family

4/10

Poor

17 Aug 2015

Jo

Location good near vieux port

Public areas good but room too small. Little space for clothes. Pull out bed unsuitable for adult. Needs a makeover. Water in bathroom smelled of seweage. Wi-Fi very slow even when paid for the upgrade

10/10

Exceptional

17 Aug 2015

James

Marseille, 7th to 14th August.

The stay in the hotel was very good, bed and breakfast was excellent, it was a very good base for us to do our day trips or spend a day around the pool or down the beach, my only 1 concern was the pool area, as it was a very busy pool 600 plus guests for a small pool the condition of the pool wasn't at its best with a lot of small children playing including my own, quite a few of the tiles in and around the pool were broken or missing leaving sharp edges when getting in and out, quite a lot of the kids cut or scrapped themselves on these, this wouldn't take much maintenance to replace the missing or broken tiles.... rest of the hotel and area was excellent and would come back again.

Family

8/10

Excellent

14 Aug 2015

Verified traveler

8 days in Marseille

Room not cleaned one day had to ask twice for it to be done. Pool overloaded but it was summer holiday. Breakfast to usual good Novotel standard.
Try la Bouchon Provençal south side of vieux port for evening and lunch meals

Family

8/10

Excellent

02 Aug 2015

DonnaZB

brilliant breakfast buffet

We stayed on this hotel for 5 days . The guy who sat at the reception desk on the day we arrived was not so pleasing that he didn't even showed us the map of the hotel and the direction of the entire city. Many hotels in the past usually includes this part after we checked in.
Dinner selections were too limited but we couldn't find any wrong with their wide selection of breakfast Buffett . Over all we were satisfied of our stay .

8/10

Excellent

01 Aug 2015

Morris family

Good hotel but not easy to find when walking.

very good, plenty of choice at breakfast and staff very helpful. Room very comfortable with a good mini bar.

10/10

Exceptional

04 Jul 2015

trevor

excellent hotel close to harbor and great views

We had an excellent stay at this hotel and would strongly recommend it for anyone looking for outstanding value. there is easy access via bus to the central harbour area with museums, restaurants, city centre, boat excursions, metro, and trams. you can either stay poolside in the hotel or venture to the small sandt beach-within ten minutes walk, plenty to do-day or night.

8/10

Excellent

30 Jun 2015

Verified traveler

Our stay at Novotel vieu port

The location was excellent for us. Away from the noise & activity of the water front, but 15 minute walk to the port area. The hotel had all the amenities for us. The balcony bar near the pool was beautiful. Often my wife & I were able to sit and enjoy a night cap in a quiet area with a great view of the port.
The queen size bed was comfortable and the shower area was large. Having a separate area for the toilet was convenient.
The staff were very helpful despite the language barrier. Most of the staff had some English but struggled but we were able to get the information we needed.
We would definitely recommend this hotel to our friends.

8/10

Excellent

14 Jun 2015

Verified traveler

Breakfast room with a view

The Novotel is located on the left bank of Marseille vieux port by Fort St Nicolas and has great views over the port towards the Fort St Jean. The dining room, outside bar area and pool all take advantage of this. The staff are very friendly, the hotel is clean and the room although dated was clean, quiet with comfortable bed and powerful shower.
The buffet breakfast did not vary but there was a reasonable choice of continental or cooked including waffles, pancakes and fresh fruit.
We did eat dinner in the restaurant and the food was tolerable.
Marseille, like so many cities, is ruined by the dominance of the private motor vehicle but public transport is reasonable with the 24 or 72 hour pass for bus/tram and underground.

6/10

Pleasant

11 Jun 2015

Nick

Nice hotel. Staff were rude and unhelpful.

The hotel itself is nice. Shared facilities with the Sofitel is a bit weird to work out.

Overpriced restaurant food - if you walk 2 minutes you get a nice French meal for half the price.

As for the staff - terrible. I emailed the manager about how to get to the hotel - he responded get a taxi. Later on I found out there is a bus stop right outside, secondly I ordered a taxi a day before to be told 10 minutes prior to leaving that it wasn't ordered by staff correctly.

Ended up missing my flight.

2/5 simply because of incapable staff.

10/10

Exceptional

30 May 2015

G & C V

Fabulous View

The hotel is in a fantastic location with wonderful views of the harbour. We travelled by Eurostar and walked from the station to the hotel (approx 30 mins). We wandered out to restaurants every evening and walked around the coast during the day. There is a also a park area, also with great views, adjacent to the hotel. The public areas within the hotel are perfect: great pool, nice bar and beautiful restaurant. The staff were unobtrusive but also helpful and friendly when you needed something. It was a perfect place to stay and we will return. There are many things to do in Marseille: museums, cathedral and boat trips.

10/10

Exceptional

26 May 2015

Verified traveler

Nice hotel, ideal location o beach and bars etc.

Staff very helpful and supportive. Located in ideal location to beach, restaurants and bars. Hotel facilities fantastic. Pool very nice

6/10

Pleasant

25 Apr 2015

Jean

not as good as expected

Hotel rooms are OK but lacking any view unless you pay extra for port view.
Breakfast buffet food is good and you have nice panoramic view from breakfast area. Don't sleep in to long or you might miss breakfast service specially during the week. Only 1 desk clerk so expect some waiting time and service is not very friendly. There is bus service very close to hotel, but only 15 minutes walk to the vieux port center. Parking stalls in underground garage are small.

Partner

8/10

Excellent

24 Apr 2015

stephen

Ok but for restaurant

Nice place except for restaurant. One waitress for outside pool and restaurant at 7-8 pm.Lock on room door was broken..

10/10

Exceptional

16 Mar 2015

Phil

Excellent location

Situated about 10-15 mins walk from the Old Port this is a modern hotel that is away from the noise of the centre of Marseille but within easy reach. The views overlooking the port from the hotel are amazing. Several excellent restaurants within walking distance in the Catalan beach area. The room was comfortable and well equipped.