Name: Hotel Pagi
Address: Rokin, 104, Amsterdam, 1012KZ, NL

4/10

Poor

20 Jul 2026

Stephanie

This hotel gives more of a hostel vibe, than an actual hotel. The rooms are tiny, the walls are super thin so you can hear EVERYTHING (people walking up and down the hall, the sounds of cars driving by, rowdy people on the streets), very difficult to get a good night's sleep here. There's no AC, so the rooms can get hot in the summer. There's no real hangout area other than 2 chairs near the reception desk. The building needs serious renovations. The pictures posted online make this hotel seem way more renovated than it actually is. It's a fantastic location, and the staff is incredibly kind. But for the price, this hotel is not worth it unless you get a really good deal on it and don't mind be woken up multiple times a night given the thin walls and proximity to the street.

Partner

8/10

Excellent

17 Jun 2026

Katherine

The first room we were put in smelled very strongly of mildew but we let the desk staff know and they immediately moved us to another room. We’re from the States, so the room and bathroom were extremely small compared to what we’re used to, but the staff was great and provided us with a floor fan (no AC) and helped out in every way! The location was perfect! We were close to every excursion we had planned, and only about a 15 minute walk from Amsterdam Centraal.

Family

6/10

Pleasant

12 Jun 2026

Lynda A

Good location across from Metro. No elevator with several levels of steep stairs to rooms. Minimal amenities (hand soap and shower gel) and poor lighting in toilet/shower. Small triple room (3 twin beds). Nowhere to sit in room other than bed. No closet, but 3 hangers on wall. Luckily there was a standing fan (no guard cover on blade) in the room to keep air flowing.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Catherine

The location is excellent. The steps are steep and scary. Only stay here if you can lift your bag up/down steep steps. That said, it was a great place for us. The staff even took our bags to our room - but even the reception is up some very steep steps.
The rooms are small, we were in the loft so only had head room on one side of the bed. There isn’t anywhere to sit and relax.
Despite all of this I would stay there again.

Partner

6/10

Pleasant

08 Jun 2026

Jeinny

The people were very nice and the hotel was okay. The thing that bothered me the most was the cleanliness, the rooms weren’t all that clean, there were many bugs in my room and some dirt and mold in the bathroom. The rooms were also a lot smaller than the photos but that didn’t bother me as much as the cleanliness. Overall the hotel was very central and the people were nice.

Family_with_children

8/10

Excellent

04 Jun 2026

Miriam

Really good location. The staff was nice and incredibly helpful (shoutout to Megan!).

6/10

Pleasant

14 May 2026

MARTIN JOHN

There was no breakfast as advertised. Also no lift and the steep stairs had to be negotiated carefully. Also housekeeping seemed to be optional

Self

10/10

Exceptional

15 Apr 2026

Tyler

The room is exactly what it looks like in the pictures, nothing special, but there were no surprises. The room was clean and there were no signs or pests of any kind.
The staff was so friendly and welcoming, went out of their way to help me find places to eat and even understood when I had to wait a day to pay the taxes, as my cards wouldn’t work.
Highly recommend if you’re looking for a cheaper stay, that’s very central, close to restaurants, parks, museums, and many more.
If you’re looking for high end, this wouldn’t be it, but you also wouldn’t be upset with your stay here, as you get what you see.

Self

2/10

Poor

06 Apr 2026

jonathan

Filthy room, pigeons on window , black mould and smell from the bathroom

Friends

8/10

Excellent

31 Mar 2026

David

Good room, a little warm but comfortable. Perfect for a short break

Self

6/10

Pleasant

23 Mar 2026

David

Decent enough hotel for the location. Front desk very helpful

Partner

8/10

Excellent

22 Mar 2026

Ayse

Excellent location, right on Rokin.
Clean comfortable room for 1 night. Good for short trips for just a place to rest for the night.
No headboard or back to bed and a gap where the heater is so a bit strange but still a comfy bed. Wobbly toilet seat and the bathroom mirror was way too high up and im not even that short but other than that a small but clean bathroom and room for a night it was fine.
Friendly staff but do check your local tax amount on check in, mine was calculated higher then it should have been at first, a simple miscalculation of days stay but if i didnt query it and paid i wouldnt have known.
Coffee and tea available on reception level 24 hours.
Steep steps up to reception area and rooms.
Overall a nice little hotel in an excellent location for a night or 2, close to everything for a quick stay in Amsterdam.

6/10

Pleasant

14 Dec 2025

Courtney

The location was the best thing about this hotel, within walking distance to everything. The room itself was nothing like the photos we had seen online, it was very very small with only a slim walkway around the bed. No storage and nowhere to hang clothes which meant living out of our suitcases for 3 days. Can hear everything in the hallways and rooms next door through the walls and the windows were very old so also let a lot of noise through. Overall I wouldn’t return to this hotel.

Partner

8/10

Excellent

02 Dec 2025

Michelle

Walkable. Had basic necessities! Had a room facing the Main Street. Some guys came in super late and were incredibly loud in the lobby which was right under my room.

10/10

Exceptional

20 Nov 2025

Brenda

Room was decent sized and clean-ish. A little noisy at night from outside, but it’s a tourist area so to be expected. I wish I got her name but the girl at check in/check out was so friendly. Good stay for a night.

Leisure Partner

8/10

Excellent

15 Nov 2025

monica

Good overall

Leisure

10/10

Exceptional

15 Oct 2025

Suzanne

The staff, location & overall experience was fantastic! We really felt welcomed and enjoyed our stay to the fullest. Already talking about our next visit.

Friends_and_family Family

8/10

Excellent

07 Oct 2025

George

No evaluator, shower stand leak water out to bathroom floor (be careful slippery), water pressure is low.
Other than that staffs are excellent, talkative and helpful, housekeeping is good.

Leisure Partner

2/10

Poor

18 Sep 2025

David

The shower flooded the bathroom. The linen had other peoples hair in it. There was someone else’s dirty sock in the corner. Our money was not refunded after we refused to stay. I have not heard back from anyone after emailing my complaint with pictures of the conditions.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Sharon

Excellent stay in Amsterdam - perfect location for shopping, sight seeing and transport.
Tea and coffee any time in reception.

Small room but perfectly adequate for a city stay.

Definitely stay here again

Leisure Family

6/10

Pleasant

26 Aug 2025

Diane

We liked the receptionist as she was very nice and helpful. The hotel’s location was pretty convenient to transportation. The room was quite small and cramped. There were two fans, but air conditioning would have been better, of course. Not having an elevator was the biggest issue, especially since the stairs are very narrow and not easy to climb, especially when trying to carry luggage up and down. The hotel needs to clearly convey that the hotel closes for check-in at 11:00P, not 12M as indicated on the confirmation email.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Thomas

Thank you to the local front desk staff. Very nice people!

Leisure Friends

4/10

Poor

25 Aug 2025

Andrew

The room was nothing like the pictures or description. The luxury bed linens consisted of a 3 inch thick mattress topper on top of a stained mattress with scratchy sheets. The shower had mold around the bottom and there was no rain shower head as it said there was in the description. The AC that was supposed to be in the room was a portable fan. The good things, it was a place to sleep for 1 night.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Jeneene

We absolutely loved staying at Hotel Pagi. It's in the best location. 10min walk from Central Train station. The Metro is across the road. Eateries, activities, canals all around. The staff are lovely and helpful. The beds comfy. Great shower. Would defintiely stay here again.

Friends_and_family Family

2/10

Poor

19 Aug 2025

Rosy

Keep looking for another hotel

The room stung a sewage. I requested to be sent to another room and I was told to let the water run 10 min bc it is an old building. I would not recommended this place. I had a hard time sleeping with that smell.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Samantha

Perfect location. Super helpful staff. Loved it. Only thing heatwave in Europe with just a fan. Was quite hot overnight but it was unusually hot.

Family

8/10

Excellent

02 Aug 2025

Meredith Flowers

The location is excellent! There was an odd smell in the room. The hotel would benefit from a dehumidifier. There is too much moisture in the building. The fan helps to muffle the noise outside.

Leisure Family

4/10

Poor

26 Jul 2025

Sofia

The hotel is NOTHING like the pictures they show on the website. It also smells really bad. Like sewer! The window would not stay open and had a dove bottle holding it open. I would not stay there again. The two ladies that work there are amazing though. Not their fault the hotel is in such bad condition. No elevator and the stairs are super steep.

Leisure Family

10/10

Exceptional

23 Jul 2025

Michelle

Although room was small it was ok for the long weekend we were in Amsterdam. Brilliant location and staff couldn’t do enough from allowing us to use fridge to dining recommendations.

Leisure Partner

6/10

Pleasant

17 Jul 2025

Ethan Yahel

When we got there we realized the lobby was on the second floor with tight stairs and as my mother cannot walk up too many stairs this would have been good to know beforehand as well as the rooms seemed bigger on the pictures. And on our first night she got bitten by an animal that looked a lot alike a bedbug which we took a picture of it and mentioned it to the staff which he was helpful to take care of it and advise on possible ticks carrying lime disease

Leisure Family

10/10

Exceptional

16 Jul 2025

Anel

Nice and clean

Leisure Friends

10/10

Exceptional

10 Jul 2025

Alondra Yazmin

Great place to stay

6/10

Pleasant

05 Jul 2025

Verified traveler

Average

Very small room. Much smaller than appears. About 3ftx1ft floor space. No wardrobes or places to put your luggage so I found that difficult.
Window view is a concrete wall.

Price is due to location. Reception staff were very friendly and helpful.

Fresh towels everyday, I initially thought they change the bed sheets but I think they just re make them.

A good little hotel for couple days. But the size and darkness of room might of become uncomfortable for any longer

Self

6/10

Pleasant

01 Jul 2025

brandon

Hotel Pagi was truly everything I had imagined. Yes my overall rating was 3/5 stars, however, for the price and marketing of Hotel Pagi, it was more or less what I was expecting.

Prime location in the centre of Amsterdam, I stayed for 6 nights and did not use a single method of transportation. Everything was within walking distance and it allowed me to truly experience Amsterdam and what the city had to offer.

One of the highlights of my trip was thanks to Mr. Johnny. A bright young local man, who is well articulated and was able to provide me with any information I wanted regarding the city. It is staff like Johnny that really allow guests to feel welcomed, cherished and special.

Personally, I was a bit displeased with the condition of the property and cleanliness. I am not a fan of insects, the room had a bunch of little spiders which I knew was harmless, but still made me very uncomfortable (as they were right next to our pillows and bed stands). The bathroom also had a horrible smell. There was no Air Conditioner in our room so we had to leave all windows open at night to stay cool, again this made me very uncomfortable because I was terrified of insects, birds or rats sneaking into the room and this also caused little insects to enter our room at night that bit us (most likely mosquitoes).

Overall, Hotel Pagi was the ideal booking for me and my party. I recommend anyone who is traveling on a budget, and desires to experience all Amsterdam has to offer. Thank you!

Leisure Friends

10/10

Exceptional

12 Jun 2025

francis

Great location!

10/10

Exceptional

07 Jun 2025

Marlene

Grrat place to stay and the area is lovely, full of restautrants and bars.Very friendly area and good transport with tram right outside Recommend the mexican restaurant over the bridge on thre right 🙂

Leisure Partner

2/10

Poor

06 Jun 2025

Benjamin Stephen

Abysmal hotel, do not book, I lasted one night, this is more of a hostel, it’s loud, and the rooms are awful that look like they are held together with superglue

Leisure Friends

8/10

Excellent

02 Jun 2025

Steven

very convenient to all of the life and areas at the canals.

10/10

Exceptional

18 May 2025

JT

This hotel is central to everything within the city. The train station is a 5-minute walk away. Benny was a great host and offered great recommendations. Definitely will stay here again.

Leisure Friends

6/10

Pleasant

09 May 2025

Brian kristoffer

Small room and have to bring up and down your loggage in to your room.

Leisure Family

10/10

Exceptional

09 May 2025

Sheri

Great place but the rooms are small. Still a great place to stay for a couple days. Also lots of steps.

10/10

Exceptional

08 May 2025

Can Göktürk

Affordable and in mid center

6/10

Pleasant

06 May 2025

janet

The room was small for 2 people. Lots of steps to go in the room. Customer service was great!@@

Leisure

8/10

Excellent

04 May 2025

Paul

Be aware that the stairs are extremely steep.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Andrea

n

6/10

Pleasant

19 Apr 2025

Fernando

.

8/10

Excellent

11 Apr 2025

Janice

The room was small but clean which is the main thing. A re jig in the room so there could be more hanging space or drawers would be good as we left out clothes in the suitcase.

Leisure Friends

6/10

Pleasant

06 Apr 2025

Verified traveler

Not worth the hassle

Well...we had to climb two flights of stairs with heavy checked baggage - there was no mention of the lack of an elevator.

We were greeted by a friendly front desk attendant, but when we needed help from the front desk (2x) there was no one there. NOTE: every time we did meet someone that worked there, they were very friendly and kind.

The room was very small for two people abs two pieces of luggage. The bathroom was tiny. Hard to sit on the toilet, as the wall hits your knees when you do sit down.

The view was into an alley where drunken tourists were loud throughout the night as late at 430am. Our light fixture on the ceiling would move when people above us were loud and stomping.

Front desk attendants entered our room even after we said we did not want any entry.

Convenient location tho. And very affordable for Amsterdam, But not worth the hassle.

Partner

8/10

Excellent

05 Apr 2025

Martha Maria

Excellent location. Everything was in easy walking distance. Tram stop right outside. Small Spar shop opposite.
Thin walls. My window looked out a roof. Tea/coffee available in reception but I couldn’t find milk.
Overall it was great but be aware of the city tax.

Leisure Family

2/10

Poor

04 Apr 2025

Sabine

Absolute nightmare. DO NOT STAY HERE!
I don't even know where to begin. Upon arrival you have to ring a door bell which didn't work. Luckily somebody just left the hotel and opened the door for us. Then your looking at this massive steep staircase and you have to haul your suitcases up. The front desk is barely a front desk. When we got the key to our room I was about to leave the entire property. We could barely fit our two suitcases inside the room. There is no closet or anything at all to put your clothes. You have to leave it in your suitcase. We had to move our bed in order to get into the bed with the suitcases in the room. We were here in April and it was very cold the first night. The heater was not working and the front desk guy had plug in heaters. I had to sleep with my sweat suit on to keep warm. Later on at night we wanted to watch tv just to find out that there was no remote. I then went to get one from the front desk for their tv. Well, an hour into watching tv the power went off for a few hours. Next morning,, went to take a shower. The bathroom was so small you can barely turn around in it. We're not even close to being heavy people at all and we couldn't turn around. The thing the kicked me finally off the edge was the shower. Absolutely no water pressure at all. I struggled so much taking a shower. This is NOT a hotel. Maybe a hostel. The noise from the other guests when they come and go slamming doors in the middle of the night woke me up every night.

Leisure Family

10/10

Exceptional

17 Mar 2025

Gaurav

Great stay

8/10

Excellent

15 Mar 2025

Adelle

So conveniently placed right opposite the metro and from the offset the staff were friendly and welcoming. Our twin room was bright clean and and had a huge shower. Just minute's walks away from many attractions and plenty of restaurants. Highly recommended hotel but its not for the weak kneed as a lot of stairs to climb but other than that a lovely stay.

Leisure Family

10/10

Exceptional

20 Feb 2025

Damon

I was extremely happy with my stay at Hotel Pagi. Its a straight line walk from the station, close to the centre of town and a short walk from anywhere you'll want to go.

The staff are wonderful! They'll help you with any questions you have and do anything to help make your stay easy and memorable.

The rooms are well kept and clean with good service, the only issue some may face is the stairs up to the rooms, not a problem for the young and spritely.

Overall, a great value for money, will definitely be returning.

Leisure Self

10/10

Exceptional

08 Feb 2025

Liza

We had a great stay at this hotel and found it to be excellent value for money. The location is super central, making it easy to walk everywhere, which was a huge plus. The hotel was clean and well-maintained overall. Both the room and bathroom were small, but for a short trip, that wasn’t an issue - especially since we spent most of our time exploring the city. There was a slight stuffy smell in the room and bathroom. I’d rate cleanliness around 4/5, which is reasonable for the price. We visited in winter and the heating worked perfectly, keeping the room warm and comfortable. The staff was friendly and welcoming, and even when they weren’t around at night, getting into the building was very simple. Also free tea and coffee machine! Overall, I’d stay here again for a short visit to Amsterdam. It’s not a luxury hotel, but it’s perfect if you’re looking for a clean, affordable, and well-located place to stay while making the most of the city!

Leisure Friends

8/10

Excellent

03 Feb 2025

Emma

Great location & good value

Leisure Friends

4/10

Poor

18 Jan 2025

Mia

Right in the centre. Staff were amazing. Room was small and bed was as extremely uncomfortable and the towels weren’t clean. Also the light in the bathroom didn’t work and the water pressure in the shower was terrible. I wouldn’t recommend this place for long stays.

Leisure Self

10/10

Exceptional

03 Jan 2025

Paul

Very helpful reception

Leisure Family

10/10

Exceptional

27 Dec 2024

Lydia Emily Theresa

Great hotel in the centre. It’s small but it works as we never there only to sleep. Great location to walk everywhere you need to go.
Only issue was it’s only stairs and we brought a big suitcase between 3 of us but that was our fault for being girls 😅
Highly recommend this hotel, will definitely be back

Friends

10/10

Exceptional

27 Nov 2024

Gideon

I was very pleased with my nights at this hotel, my room was neat and clean upon my arrival it was also well warm and cozy.

The cleaning lady was also kind and helpful. At night the hotel can be noisy due to people walking and going around butI think its due to my room location. All receptionist were welcoming therefore for my experience I recommend this hotel price ,location and receptionist are all 5 star service

Leisure Friends

10/10

Exceptional

10 Nov 2024

AIMEE

It was great! the metro was just in front and everything connected...
Just be aware that they dont have elevators. :(

Leisure Partner

8/10

Excellent

02 Nov 2024

Ruffy

Center for everything to do in Amsterdam. View from my room is beautiful

Leisure Self

8/10

Excellent

29 Oct 2024

Korab

.

6/10

Pleasant

21 Oct 2024

Vanessa

The room was very small and the bathroom did not have a counter. It's an old building so the steps were steep and the walls were thin. But the bed was comfy and the location was great

4/10

Poor

17 Oct 2024

Lewis

Very small room. Noisy at night.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Karen

Lovely hotel
Great location

Leisure Friends

4/10

Poor

06 Oct 2024

john

Very very small room with no natural light. Entire property was in need of maintenance, renovation, deep cleaning. The web pictures did not reflect the property, or at least the lobby and room we were assigned.

Leisure Family

10/10

Exceptional

25 Sep 2024

Rolf Melwin

This hotel is located within walking distance of the train station and ideally to explore the city on foot. It is simple, but very clean and friendly!

Partner

10/10

Exceptional

25 Sep 2024

Annelize

Great stay.

Great stay. Very central

Friends_and_family Family

6/10

Pleasant

15 Sep 2024

Tyrone

Positives:
- convenient location, less than 10 min to city center
- For a single person, room size is ok
- Nice and friendly staff

Negatives:
- Small and cramped bathroom
- Stairs too steep and difficult even with a luggage on hand and trying to climb/go down
-TV wasnt set up, i had to set it up (though it worked and had TV channels eventually)
- Room not soundproof enough

Leisure Self

6/10

Pleasant

13 Sep 2024

Donnamarie

Great location close enough to everything isn’t the best hotel or the cleanest but was suitable and cheap enough was just a place to sleep for us had read reviews before hand and was expecting worse but it was just an average hotel in a great location and cheap enough for the location you are in

8/10

Excellent

06 Sep 2024

Josie

Staff are brilliant, good location, rooms are basic but perfect for a long weekend, clean and safe - would certainly stay here again happily

Leisure Partner

10/10

Exceptional

06 Sep 2024

Mark

Cool spot, literally right across the street from Rokin metro station, which is a stop or two from Amsterdam Central, so the airport is only twenty minutes away. Walk a few minutes south, and you'll find the Rijksmuseum, Van Gohg, Stedelijik, and Maco Museums. A few minutes north west Anne Frank's house, and north east the Red Light district. The room itself has a hipster, studio apartment vibe, with a killer view that looks out onto a bustling Rokin ( street, avenue, blvd ) with a canal view to the south. The photos on their site are accurate. Insane deal for this spot at the moment ( September 2024 ), don't sleep.

Leisure Self

10/10

Exceptional

27 Aug 2024

Marcel

Brilliant stay, perfect location and well looked after. Staff was really friendly and helpful. We'll be back

Friends_and_family Family

2/10

Poor

18 Aug 2024

Rosa

This should not be advertised as a hotel. Upon arrival no asssitance offered with luggage no elevator had to take stairs steep stairs. We had to call expedia so they request them to assist us with luggage. Rooms are terrible. We don’t recommend this stay.

Leisure Family

10/10

Exceptional

01 Aug 2024

Matthew

A little hidden gem

The hotel has an amazing location right in the heart of the centre, with transport links very close-by and everything within walking distance.
The room was basic but great value for money. Room temperature was fine, as air conditioning was provided. The rooms were cleaned daily to a very high standard.
The bathroom was small but very user friendly and functional.
The staff were very helpful and approachable.
I have nothing bad to say about my stay. However, some may find the area loud or busy which they should be aware of before booking.

Friends_and_family Friends

10/10

Exceptional

22 Jul 2024

emily

Property was right in the heart of the action, walkable to everything. Very kind staff.

Leisure Family_with_children

4/10

Poor

15 Jul 2024

Ivonne Cristina

The bathroom shower glass had no seal therefore water was coming out of the bottom. Water was also coming from the bathroom ceiling. No windows

10/10

Exceptional

23 Jun 2024

Verified traveler

Perfect location

Excellently located hotel. Close to everything. Friendly staff and clean room. The room was a bit small but suited our needs perfectly.
Steep steps up to upper floors but we knew that ahead of time.
Wouldn't hesitate to stay here again when next in Amsterdam.

Friends_and_family Family

10/10

Exceptional

20 Jun 2024

Tab

great location

10/10

Exceptional

08 May 2024

Cilem

Great location, clean and very kind staff.

Leisure Self

6/10

Pleasant

05 May 2024

Iris

The staff was great, unfortunately the hotel was in a very poor condition. Location was perfect but it was noisy as hell, couldn’t sleep at all. Doors getting slammed every second.

Leisure Partner

10/10

Exceptional

01 May 2024

Vivek

The prime location is a major highlight, with a food street, metro, tram, and shops all within 100 meters. Many rooms offer scenic canal views, and the staff is exceptionally welcoming. The coffee machine also delivers outstanding coffee.

We were two adults with four bags, and found the room a bit cramped. Typical of Amsterdam architecture, the building has no elevator and features steep stairs. It was good enough for the price paid.

Overall, I am very satisfied with my stay. I would love to state here again.

Leisure Partner

6/10

Pleasant

30 Apr 2024

David

The staff were very nice. Average room. TV and heater did not work. The toilet seat cover was broken. Very thin walls so the rooms were noisy. No safe in the room as offered. No bottled water offered. Very steep stairs. Felt more like a hostel than a hotel. I would pass on staying here.

Leisure Self

4/10

Poor

28 Apr 2024

Justin

Dirty, really dirty

Leisure Family

4/10

Poor

17 Apr 2024

Dareana

Rooms are not as described
Very basic - our room had hole in curtains, wires hanging from wall where tv was meant to be, raidiator loose of wall and because booked through Expedia couldn’t get a refund or exchange.

Coffee machine wasn’t working and very steep stairs ( tbf most of stairs in Amsterdam are very steep)

Leisure Friends

10/10

Exceptional

16 Apr 2024

sweta

Love the property. Was close to lots of things. The climb was steep to the room but no compalins at all. I would say dont stay unless you can carry your luggage atleast one or 2 flight of stairs. If you are travelling light would definitely recommend it. Will go back if i travel back to Amsterdam.

Leisure Family

6/10

Pleasant

11 Apr 2024

Bronwyn

Very basic, excellent location, staff willing to help when needed, hotel was a bit grubby. More like a hostel than a hotel.

Leisure Family

2/10

Poor

10 Jan 2024

Jamie

Extremely rude front of house, 5 people asked for extra key wanted €10 non refundable deposit. Stayed her in summer 2023 nice staff and clean but this stay opposite. There was tissue and ear buds on the floor, dirty pillow cases. Overall dirty. The following day room was cleaned still remained the tissue. Front of house have to be the rudest people every and I think they are the owners. Wife and husband and daughter. Stay away dirty and extremely rude!!!!

Leisure Friends

10/10

Exceptional

02 Jan 2024

Wiktoria

We stayed at this hotel for 3 nights, and really enjoyed it. Rooms are small however the location is perfect. Staff was also were helpful and friendly, thank you!

Leisure Partner

8/10

Excellent

27 Nov 2023

philip

Central location, very friendly staff

Leisure Friends

4/10

Poor

27 Nov 2023

Charlotte

The property is not like the pictures and unfortunately need a lot of updating and cleaning. The rooms are significantly smaller than advertised, very thin walls between corridors and rooms and hence extremely loud at all times.
You can hear conversations between rooms at normal talking volume.
The windows when closed also do not shield any noise from outside and hence was extremely loud at all times due to the busy locations of the hotel.
The common areas need a thorough clean and alongside this the rooms an update and refresh (including painting the walls as they were covered in marks, scuffs, splashes.. etc.)
I would not recommend this hotel

Leisure Friends

8/10

Excellent

18 Nov 2023

Sandrine

Great location in the city centrre, but very basic and in need of refurbishment. Ok for 1 night

Leisure Family

4/10

Poor

16 Nov 2023

Ihsan

Allow me to say that they have an extremely friendly staff. They were super nice and engaging. Now on tonwhy I rated the hotel a 2. I could live with the suicide stairs that are unbelievably steep and narrow. In some places they may require you to wear a harness to go up or down those stairs. I could live with the fact that the TV was not working or the lack of an AC (there is a heater so that was a plus). However, what I can't live with and why I rated them a 2, is the utter filth that all three of our rooms were covered in. The linen on the beds were not clean, were covered in God knows who's hair, the floors were not swept and we're really dirty, and the bathrooms were not very clean. Cleanliness is the most important thing. As stated, I could deal with the stairs, and other items, but clean the rooms and provide clean linens and towels. While I absolutely loved this area of Amsterdam and will certainly stay in this area again, you could not pay me to stay at Hotel Pagi.

Business_and_leisure Family_with_children

10/10

Exceptional

16 Nov 2023

Maria

Supper attentive staff, amazing location, cozy room.

Leisure Friends

4/10

Poor

04 Nov 2023

charlotte

Staff were friendly but room was awful. Apparently there had been an overbooking (which was quite a stressful call to receive) so i think/hope this room is not often used as the bed was incredibly uncomfortable, window opened onto a wall, 1 very lumpy pillow each, no headboard and no space at all, the floor is also so sloped that is nauseating. The hallway area was very run down and unclean . would not recommend

8/10

Excellent

25 Oct 2023

Mark

Close to the night life

Leisure

2/10

Poor

20 Oct 2023

Stephanie

This hotel was horrible. I wouldn’t even call it a “hotel”. How it is advertised is not what you get. The room was incredibly tiny, it barely fit two single beds (which we did not have booked). The reception attendants were not friendly and unhelpful. The entire property was dirty including the outside, stairs leading up to the main area, the room and bathroom. The shower had mole, the walls of the bedroom were damaged, discoloured, and dirty. I would NOT recommend staying here.

Leisure Partner

6/10

Pleasant

16 Oct 2023

Chelsey

More of a hostel vibe just with your own restroom. Window wouldn't close, felt like what I would imagine a jail bed would feel like, no air conditioning and stand up fan was broken. Great staff!

Friends_and_family Friends

8/10

Excellent

12 Oct 2023

Rob

If they had told me they had no elevator and had to lug my luggage up 2 flights of narrow steep stairs I probably would have booked elsewhere

Leisure Family

6/10

Pleasant

11 Oct 2023

Mona

The hotel rooms needs to be renovated but the staff are amazing especially Souad ❤️