Name: OZO Hotels Cordial Amsterdam
Address: Rokin, 62-64, Amsterdam, 1012 KW, NL

10/10

Exceptional

27 Jul 2026

Matthew

Centrally located. A bit old and dated (carpets need cleaning) but hard to beat the value due to its location

6/10

Pleasant

27 Jul 2026

Isabel

Great location, but can be noisy at night if you’re facing the street. Rooms were a good size, but very run down and need of repairs. The toilet and toilet brush were filthy, and we didn’t have housekeeping on one of our days. Staff were very helpful. If you’re looking for cheap, and good location would probably still recommend

10/10

Exceptional

23 Jul 2026

Marcus

Ali at the desk was an absolute delight to deal with. Helped us with many things and was always up for a laugh!

4/10

Poor

23 Jul 2026

Terry

Not worth the amount. Place is run down

8/10

Excellent

12 Jul 2026

Breanna

The room was small (couldn't open bathroom door fully, it hit the bed.) But the AC was ice cold and just what was needed in the heatwave. Staff was very helpful and friendly. No fridge in room, but there is a community fridge by the front desk to put things in. Elevator was working, location was pretty nice and central for us. No parking on site but a parking garage across the street for 90 euro per day, or a valet service through a separate company for 45 euro per day if they have availability.

Partner

2/10

Poor

10 Jul 2026

Lisa

The room was not clean. Piles of dust everywhere. The bed was the worst I’ve ever slept on - a massive dent from hundreds of other bodies having slept there in the past. My back is sore the next day. There was also a light that did not have a switch so I could not turn off, so it stayed on all night. Hotel is cheap for a reason, and I regret my stay here. Do not recommend.

Self

10/10

Exceptional

08 Jul 2026

Marissa

Location was ideal and easy to get around. Room was modern and clean, great for a short stay

Self

6/10

Pleasant

01 Jul 2026

LOUIS

What amenities ? Bargain hotel nothing more . Good location . Every hotel in Amsterdam is WAY WAY WAY overpriced so ....plus the city tax paid on arrival....

Self

4/10

Poor

30 Jun 2026

Craig

Room was very outdated wooden windows falling apart and didn't shut properly one window was cracked and was awoken at 6am because we could hear everything going on outside. Curtains were broken so couldn't shut properly and the sides were stained. How ever the bathroom was all clean and done up

Partner

10/10

Exceptional

27 Jun 2026

George

Nice people were very friendly and helpful

Self

6/10

Pleasant

24 Jun 2026

Jason

Convenient location downtown….somewhat clean …good for a couple nights stay

Partner

8/10

Excellent

24 Jun 2026

Kolawole

The room was clean easy access to Amsterdam Centraal, shops and restaurants.

Self

10/10

Exceptional

23 Jun 2026

Nozhat

An absolute gem for travelers looking to maximize their time in the city! The location on Rokin is unbeatable—just a three-minute walk to Dam Square and incredibly close to local cafes and transport. The staff was super friendly and welcoming. While the rooms are cozy and basic, they are perfectly clean and comfortable. Incredible value for money!

Family

8/10

Excellent

19 Jun 2026

Lance

Good location surroundings close to everything

2/10

Poor

08 Jun 2026

Devin

The most disgusting place imaginable, beyond gross. I can’t believe they do business still. Rude staff, very unhelpful!!

Friends

8/10

Excellent

07 Jun 2026

Pierre

The room was clean but the corridor was not!

Partner

10/10

Exceptional

07 Jun 2026

Luca

Super friendly and helpful staff. Great location with cafes/restaurants near by and walking distance to all we wanted to see. Highly recommend ;)

Partner

10/10

Exceptional

03 Jun 2026

anthony

Good location, friendly staff, and a basic but clean room. For the price, it was great!

Self

8/10

Excellent

01 Jun 2026

Jodi

Basic. Clean. Great location. Would recommend and would stay again.

10/10

Exceptional

31 May 2026

Christopher John

Great location - a basic hotel with clean rooms a short walk down from Dam square. No breakfast but Starbucks around the corner and cafes 5 mins walk in Spui - we used Cafe Hoppe which opens at 9.00. Very friendly and quick reception manager.

Friends

10/10

Exceptional

29 May 2026

Thomas

I liked the location because it was in the heart of the city. Friendly staff, affordable, and I would stay there again.

Self

2/10

Poor

29 May 2026

Marketa

If you want a dirty hotel with jail cell mattresses this ones for you

4/10

Poor

29 May 2026

Jeffrey

Pretty crappy hotel in a good location. Solid 2 star

8/10

Excellent

27 May 2026

Jessica

There are no fridges in the rooms, but the lobby lets you keep your stuff in theirs, same with the coffee.
The room was nice, but small, and had lots of natural light.
It was quiet and in a great location, near all the museums and the red light. Safe area and felt safe in the hotel.

Friends

2/10

Poor

24 May 2026

Dillan

Not happy at all

Partner

6/10

Pleasant

22 May 2026

CHWEE

Location was within walking distance from Centraal Station so excellent. Room was clean. Could do with tea or coffee facilities and a cup or glass made available in the room would be good.

Self

6/10

Pleasant

20 May 2026

Malaky

It was pretty good and it was in the center. Everything is nearby. The property is just slightly rundown and I forgot a hoodie in my room and they kept my hoodie instead of returning to me, even after I came all the way back to the hotel to get the hoodie

Self

8/10

Excellent

18 May 2026

Andrew

The TV only got channel 2. Otherwise lovely hotel. Thanks!

Self

8/10

Excellent

15 May 2026

Carlos

Excelente Ubicación

10/10

Exceptional

11 May 2026

Harpreet

Very good place and nearby dam square

Partner

10/10

Exceptional

02 May 2026

Scott

I was worried when I booked one of the cheapest available hotels in the centre, but I was far from disappointed. The man on reception gave us an amazing welcoming, showed us on the computer what we had in-store for Kings Day and offered other advice for the long weekend. They let us store our bags before and after our stay. The room was just what we needed, clean, tidy, with twin beds, a lovely Juliette style \"balcony\" window with a small but perfectly acceptable enough suite. There is so much to see in Amsterdam, so I'm not sure there is a perfect location, but being right in the middle and close to the station worked well for us. Would stay again!

Friends_and_family Friends

6/10

Pleasant

01 May 2026

Leanne

Having read mixed reviews, I was apprehensive. The location is fantastic, an easy walk from the station and you can walk any where. Check-in was relatively quick. We were told they had only one room for us, even though our booking clearly showed we had booked two. This was quickly sorted. The lift was working, which was good as the stairs are narrow and steep and reviews had mentioned it being broken. The room itself (on floor 2) was very compact, which we expected - just enough room to walk around the bed and the bathroom door did not fully open because there was not enough room. However, we stayed three nights and it was fine. We had a window which opened into a narrow alley so the room was dark. There is a TV but only a couple of channels work and it seemed pointless. No other room amenities supplied. The room was clean as were the bedsheets. The mattress could probably do with replacing, but it was OK. During our stay, we had new towels delivered but our room was never cleaned even though our friends room next door was. When they provided new towels, they removed one of the key cards from the room and also left the heating on 30° so when we came back to the room in the evening, it was absolutely roasting. Some guests also decided that the ‘no smoking in your rooms’ rule did not apply to them on one evening and as a result the fire alarm was triggered and this was a bit chaotic with very little information from the staff. For a basic base, this is a good budget choice.

Friends

4/10

Poor

28 Apr 2026

RICARDO

Only good thing about this hotel was location. Stayed 5 days and tv was never fixed even though they said they were working on it. Staff is ok and they “try” but really can’t fix anything or don’t have the power to fix anything. Very ugly stains under mattress and in hallways. Wouldn’t stay here again.

Partner

4/10

Poor

26 Apr 2026

Wyatt

Location is relatively convenient to getting around the city, but not one of the nicer parts of the city. Not dangerous, but relatively dirty and generally unexciting.
Our room was cramped, poorly laid out and not remotely sound-proof.
Staff was all pleasant and helpful, but the property itself is not a place I’d stay again.

Partner

4/10

Poor

25 Apr 2026

Margaret

Very unclean

Partner

6/10

Pleasant

24 Apr 2026

Russell

Rooms are clean and basic. Fine for a business trip in a budget. Good central location.
Rest of the hotel is pretty tired, but then for the money not bad.

6/10

Pleasant

23 Apr 2026

joe

Yes

Partner

6/10

Pleasant

19 Apr 2026

Samantha

Room is clean and shops nearly is ok. Would be nice to have a complimentary bottle of water or something

Self

6/10

Pleasant

17 Apr 2026

Mandy

This is a great location step right on to the main drag with metro and bus only steps away. This is a hotel where you just go to sleep, not big rooms where you could sit and have a coffee ans they are dated, the elevator is broken so lots of steps for yourself and staff which means bedding and towels tend to be left in rhe corners of the hallways. I was not in Amsterdam for the hotel, so like I said a good hotel to sleep at.

Family

8/10

Excellent

17 Apr 2026

Katelyn

Location is perfect. Not super touristy but also close enough to walk to tourist things!

Partner

8/10

Excellent

17 Apr 2026

Jill

Great location, very central, easy to pop back to during the day.
The hotel is on a main road so some road noise but not bad, and nothing a pair of earplugs didn't fix.
Room fine, bit small. Beds comfy. Bathroom tiny but clean and functional. Communal areas could do with some updating. I was expecting a bit more for the price I paid but I don't travel much so I may be out of touch.

Family_with_children

10/10

Exceptional

16 Apr 2026

Nicole

Nice room and great location close to the metro amd train station, shopping and restaurants.

4/10

Poor

08 Apr 2026

Michelle

All rooms were on higher floors and with the elevator not working for our entire 3 night stay made it difficult to climb with luggage and for older people. Only amenities were shampoo and hand soap. No facecloths. Curtains could have used an ironing.

4/10

Poor

31 Mar 2026

Michael Mcwilliam

The hotel has an excellent location, however it's more than well used. It requires a thorough decoration ,carpets , blinds and paintwork all require attention. The room was small , shower room adequate with good pressure. Fresh towels daily and general housekeeping was done. A nice clean room would have enhanced our stay. Hotel was fully booked on the website no exchange room available

Partner

4/10

Poor

29 Mar 2026

yeshna

Other than the location of the hotel there is nothing positive I can say about this hotel.
Hotel mentions the rooms are cleaned daily, this just means replacing the towels and making the bed. The bathroom wasn’t wiped down, the floors were filthy. Furniture was dusty, stains on walls and curtains. The curtain was hanging off the railing. The pillows were really lumpy so don’t expect to get any decent sleep. We booked an economy room with a window, and the room was tiny. Hardly any space to move around. Wouldn’t come back to this hotel again.

Friends

6/10

Pleasant

26 Mar 2026

kajul

Was okay for a night stay

Partner

2/10

Poor

25 Mar 2026

Ashley

Staying at Hotel Codial was truly a horrible experience. The room had a smell that wouldn't clear no matter how long the window was open. The bed and bedding were stained yellow with urine. They don't uses a proper sheet so the sheets didn't even stay on the bed while sleeping. There was hair and dirt under the pillows. The hallways were filty and they had \"clean\" towels and sheets out on the floor with no regards for the people who'd have to use them. The elevator was broken. The shower doors wouldn't remain closed, and the sill for the shower was too minimal, causing water to pool into the bathroom floor from washing. The people we sarcastic and rude when asking why things were being operated the way they were. Stay elsewhere unless you want to be surrounded by filth and foul air.

Partner

4/10

Poor

23 Mar 2026

Sophie Lovell

The cleaner was lovely , but when you have a shower it pours into the main room , wall tiles coming off. Lights with no plugs. Dodge broken switches

Partner

6/10

Pleasant

22 Mar 2026

Ronald

The property needs lots of work. In our room the shower was broben! The tile to exit the bathroom was also broken causing a tripping hazardous. And the beds had a toper that slid off the mattress and was very uncomfortable!

Family_with_children

8/10

Excellent

21 Mar 2026

Durogbola

The room was small, and the lift was not working, though every other amenity was spot on.

Partner

8/10

Excellent

19 Mar 2026

Robert

Hotel has the basics it’s in walking distance to a few of the main areas.

Friends_and_family Friends

10/10

Exceptional

18 Mar 2026

Shivnee

Excellent property esp for the location

Self

10/10

Exceptional

14 Mar 2026

John Marck

Walkable to all places

Self

8/10

Excellent

11 Mar 2026

Kolawole

Walking distance from Amsterdam Centraal.

10/10

Exceptional

09 Mar 2026

Juliana

Great location!

Family

2/10

Poor

08 Mar 2026

Karen

Do not stay here

8/10

Excellent

07 Mar 2026

Rachael

Location- Amazing
Cleanliness- We would have preferred it a little bit cleaner in regards to towels and beds, but this was not off putting just something minor.
Staff- amazing really helpful and chatty at the reception :)
Shops nearby- LOADSSSS!

Partner

6/10

Pleasant

28 Feb 2026

Emma

Room was clean just really small. Booked a double room there was a double bed but its tiny.
U can hear everything through the walls people talking, anything playing on phones really thin walls. Fine for a night or two and in a great location

Partner

4/10

Poor

27 Feb 2026

Harriet

The whole hotel needs a good refurbishment. It stunk and the room was dark and the sheets didn’t fit on the bed. The staff were pleasant but that was the only positive for the place

Self

10/10

Exceptional

25 Feb 2026

scott

Spotless and the lift is a massive bonus as the stairs are mega steep

Self

6/10

Pleasant

18 Feb 2026

Madelaine

Room smaller and worse condition than the pictures. Bathroom felt slightly bigger / a wet room but still not as described. Very good central location and friendly staff though.

Partner

2/10

Poor

09 Feb 2026

Karim

Had 2 rooms, both had mold and smelled like cigarette smoke.

4/10

Poor

04 Feb 2026

Chaabane

Front desk was kind and cleaning staff was nice but the room had mold (in the shower area), cobwebs everywhere, found cigarette buts at the window sill. They did change the towels and make the bed for the days I were there

Leisure Family

8/10

Excellent

30 Jan 2026

Jodie

Nice stay

10/10

Exceptional

26 Jan 2026

Douglas

Great location

10/10

Exceptional

19 Jan 2026

Benjie

Everything is walkable and its in the center

Partner

8/10

Excellent

15 Jan 2026

Emily

Great hotel for the price. Your room gets cleaned everyday, there is an elevator which is very handy! After 6pm you can only access the rooms with your key card so extra security gives you peace of mind. The beds aren't very comfy but apart from that a really great hotel

Friends_and_family Family

2/10

Poor

07 Jan 2026

William

..

Business_and_leisure Friends

10/10

Exceptional

30 Dec 2025

Matthew

Clean warm and comfortable

Leisure Self

4/10

Poor

22 Dec 2025

Zoe

The room was nothing like the pictures. The hotel was rundown, not taken care of and noisy. The people in the lobby don’t care or look who’s coming in, next door had a party with many people and music at 2am keeping us up. Windows were loud and did nothing to shield noise from the street as they were so old. The whole room was not soundproof at all, you could hear any movement from outside. The light in the bathroom flickered so badly we could hardly keep it on, it was like strobe lighting. The beds were awful, the mattress was bumpy over the entire thing, as if 1000 bugs and rocks were lying beneath the sheet. The only redeeming factor was the location and cleanliness of the room. Wouldn’t stay here again or recommend to a friend

Leisure Friends

4/10

Poor

20 Dec 2025

Erika

neglected and no soap

Leisure

2/10

Poor

16 Dec 2025

Muhammad Saad

Hotel was not cleaned. First they gave me a room which seems like a washroom. The WC wasn't clean. Water stuck in synk. So, I changed the room but that wasn't ready. No glass, no water, no privacy, very bad experience we had in hotel. Not recommended.

Leisure Self

2/10

Poor

27 Nov 2025

Nicholas

Picture of room on website is not accurate, the room is much smaller. The elevator was broken the entire stay (4 nights). The carpet is filthy dirty. The drapes in the room had mold because the window leaks water every morning. Website says it’s a non-smoking hotel and there are signs that say “No smoking” but there was a constant smell of cigarettes and marijuana in the hallways. Location was convenient but not a big enough positive to choose to stay here again. I can not recommend this hotel.

Self

10/10

Exceptional

19 Nov 2025

Orkun

Great location, good room and perfect customer service specially older gentleman working in the reception helped us issue we had in our room welcomed us very well

Partner

8/10

Excellent

08 Nov 2025

Christian

Housekeeping staff was friendly and their daily service was much appreciated. The hotel was no frills but tidy and quieter than I expected for the location.
The location was superb! Great value all around.

Leisure Partner

8/10

Excellent

07 Nov 2025

sherry

Friendly staff, helpful, clean room, great location

Partner

6/10

Pleasant

05 Nov 2025

Miriam

Room is too small, noisy , although staff are accommodating.

Leisure Family

2/10

Poor

02 Nov 2025

lee anthony

The room was not like the pictures upon our arrival. It was full of mould so we left straight away and went and booked another hotel. I would like to get my money back.

Leisure Friends

8/10

Excellent

01 Nov 2025

Helen

I have now stayed here twice due to location .The rooms are basic but clean. Bathrooms are modern and clean .staff are friendly and helpful i had an issue with the mattress and it was resolved straight away .My only criticism is i wish there was a kettle in the room as i like a morning evening drink .There is a machine downstairs where you can purchase drinks though .I will return .

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Kira

Nothing fancy, however brilliant location, friendly staff, nice shower. Was exactly what we needed for our short break. To improve, a bigger bed with a kettle etc in room would have been nice. Overall we were happy:)

Leisure Friends

6/10

Pleasant

22 Oct 2025

holly elizabeth

Good location. Small room, couldnt open bathroom door as bed was in the way, otherwise no complaints. Would stay again if travelling alone

Partner

6/10

Pleasant

21 Oct 2025

John

Too small

Leisure Partner

4/10

Poor

19 Oct 2025

William

No one spoke English so it was hard to communicate. No such thing as face clothes or bath mats at this hotel. Location was convenient. Not the cleanest.

Leisure Partner

4/10

Poor

19 Oct 2025

Matthew

I would have skipped this hotel had I known what I was getting when I booked it. In my room I found someone else’s socks that had been left and the place did not feel like it was very clean. The carpets had stains through the property, there were doors with broken glass half bolted shut and an elevator with busted hand rails. Found all the “fresh” on the floor for the next day, gross. There are 100’s of hotels here and I would go elsewhere.

Leisure Self

2/10

Poor

06 Oct 2025

NIALL JAMES

The room was most like a Prison cell, very dirty bathroom, the room safe had been smashed open and was obviously not working, the room was so small the bathroom did not have enough space to open against the bed. The window was locked shut and the handle snapped off, also very dirty. I read a couple of the revues and thought it couldn't have been that bad, it was worse.

Business_and_leisure Friends

4/10

Poor

05 Oct 2025

Zoran

Old hotel, weird room with steps to climb up from the door to the room level, bad bathroom, I would not stay there again.

Leisure Self

4/10

Poor

05 Oct 2025

Furkan

It was not worth it but The location is great tho

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

Dr.BASSEL

It is good to stay in the centre.the tram and metro station in front of the hotel. Good for shopping and resturants options.

Business_and_leisure Family

6/10

Pleasant

25 Sep 2025

Matthew

Fit for purpose 👍

Leisure Friends

2/10

Poor

24 Sep 2025

Domenica

We originally booked this hotel for 4 nights, excited for our first visit to Amsterdam. Unfortunately, what we experienced was the opposite of what was advertised. Upon arrival, our room looked nothing like the photos — it was filthy, run-down, and completely misrepresented. We found bugs, stains, and mold throughout the room.

We immediately went to the front desk to complain and request a refund. The staff told us there was “nothing they could do” but offered to “upgrade” us to a different room instead. Sadly, the second room had the same issues, which we documented with photos and videos.

Because it was too late to find another place to stay, we had no choice but to remain for one night — but we could not sleep because of how disgusting and unsanitary everything was. When we complained again, we were told, shockingly, that “no one receives refunds, not even if someone dies in the hotel.” This was extremely disturbing and unprofessional.

As of now, we still have not received any refund or compensation despite the blatant false advertising. This was hands-down one of the worst hotel experiences we’ve ever had.

Do NOT recommend this hotel to anyone.

Leisure Friends

8/10

Excellent

23 Sep 2025

Bianca

The hotel room was spacious enough for two. We would have preferred more towels and pillows but aside from that it was very nice. It’s pretty central so close to a lot of things we wanted to do/see. The only negative would be when I asked someone at the front desk for help booking Van Gogh tickets he was very dismissive, saying that despite time-slots being available online there would be none at such short notice, he even said he checked and that he was correct. Luckily I sought advice from people online and we did manage to book same day tickets without his help.

Leisure Friends

4/10

Poor

23 Sep 2025

Francesco

Average place. Dated rooms, poorly cleaned.

Business Self

6/10

Pleasant

20 Sep 2025

Kevin

Great location

4/10

Poor

20 Sep 2025

Ian

Disappointing

Leisure Partner

6/10

Pleasant

14 Sep 2025

Jenny Lynne

Staff is nice, hotel is run down (stained mattresses, bathroom sink and shower doors missing parts.) It’s cheaply priced for a reason. Location is excellent-close to public transit stations, lots of shops and restaurants close) Front desk staff is courteous and helpful.

Leisure Family

4/10

Poor

14 Sep 2025

Elizabeth

Disappointed!

Good location, and one reception lady was particularly friendly and helpful. Cleanliness, on the other hand, was very poor - stains on mattress, bedbugs (which reception lady responded to immediately) ripped and threadbare towels, and floor rarely hoovered. For a twin room costing over £200/night this was very poor value for money.

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Jordan

Great location with so much to walk to nearby. No AC in the room and it is in a busy area so it was loud on the weekend. Room was small and very expensive but I was told it was because there was a big event at the expo center nearby. Staff were extremely kind and helpful. Looking out the window unfortunately other guests had thrown a bunch of trash on the ledge below the window which would be nice if it could be cleaned up but it looks like it would ve hard to get to. Overall I'd recommend it.

Leisure Self

8/10

Excellent

10 Sep 2025

Michelle

I was very happy we had an ensuite bathroom the bed was quite comfortable and thanks for the coffee's provided by the hotel. Would recommend to others

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2025

faye

everything service

Leisure Friends

8/10

Excellent

01 Sep 2025

Pio

Good stay in Amsterdam

Good hotel for a couple of days. Location is great, walking distance to most attractions. Rossini the front desk attendant at our check in was extremely nice and very helpful. He made us feel very welcome.

Partner