Name: NH City Centre Amsterdam
Address: Spuistraat, 288-292, Amsterdam, 1012 VX, NL

NH City Centre Amsterdam

Amsterdam and vicinity · Netherlands

100 reviews shown

10/10

Exceptional

27 Jul 2026

Philippa

Clean, comfortable room. Comfortable bed and quality bathroom products and good shower

8/10

Excellent

27 Jul 2026

Jose

A very nice place to stay in Amsterdam Central.

10/10

Exceptional

26 Jul 2026

Calton Lee Cooper

Great location a nice hotel. The best part was the incredible shower that was hot immediately and had the strongest shower pressure we have ever

10/10

Exceptional

21 Jul 2026

colleen

The rooms were spacious. If you chose not to have cleaning service you would receive 2 coupons for drinks

Friends

10/10

Exceptional

21 Jul 2026

Tyler

Very nice stay. The room was clean and the view was great. Very centrally located.

Partner

10/10

Exceptional

20 Jul 2026

Laura

An exceptional property with professional staff that was very helpful with all of our questions

Family_with_children

10/10

Exceptional

20 Jul 2026

Robert

Great location, walking distance to major attractions. Great breakfast - served till midday on a Sunday.

10/10

Exceptional

18 Jul 2026

Blair

As usual, the property and staff did not disappoint. The location is unbeatable if you want to be in the Centre/Canal Zone and a short walk or tram ride to many sites.

Family

10/10

Exceptional

18 Jul 2026

Rob

Family

8/10

Excellent

17 Jul 2026

Karen

Seating in the evening was limited. Overall, the hotel was clean and offered good value for the price and location.

Family

10/10

Exceptional

16 Jul 2026

Jenelle

Great location

Partner

10/10

Exceptional

14 Jul 2026

Priscilla

The hotel was in a great location, very clean and hotel staff from reception to restaurant staff was helpful and nice. The rooms were nice size. I would definitely stay at NH City Centre.

Family_with_children

10/10

Exceptional

13 Jul 2026

Jonathan

Good location, comfortable air conditioned room, helpful staff, good breakfast. We had friends who stayed on the ground floor which was very noisy from street noise but they mentioned it to the hotel who moved them up a few floors without a fuss.
Only other slight disappointment was that the bar was closed for our stay although plenty to visit in and around the area.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Naomi

The hotel is located central area, very easy to go to main attractions. Our stay was only one night before our river cruise. They were able to accommodate us for early check in, which helped us to rest after the long flight. Some staff were very good, but we had to wait for a long time (about 5 -10 min)to check out. Someone was speaking to the staff at the counter. And the counter staff did not say anything about acknowledging us. That was a little odd in that circumstance. Overall it was great stay.

Partner

10/10

Exceptional

11 Jul 2026

Melissa

Great location

Family_with_children

8/10

Excellent

11 Jul 2026

Erin

Close to all, great location. We stayed in a room with a canal view. It was a bit noisy in the evening/early morning with people calling out loudly.
Otherwise was a great place

Family

10/10

Exceptional

10 Jul 2026

Ivoree

We loved our canal view, will definitely go back

Family_with_children

10/10

Exceptional

10 Jul 2026

Brendan

Really enjoyed the stay. Staff was friendly. Room was clean. Breakfast was good!

10/10

Exceptional

07 Jul 2026

Calton Lee Cooper

Fabulous hotel, and fabulous location

Self

6/10

Pleasant

07 Jul 2026

Brian

Breakfast and staff were great. Check in was easy and quick. The room was ok, we had three single hard beds, small window located on the inside of the building. It was quiet which was nice. The bathroom had mold that could easily be cleaned and wiped off especially on the top of the bath tub. I included a picture of that but there was black mold on multiple places on the shower wall grout. One was a long line on the grout and the bath tub leaked, despite being caulked in the left corner. Just unacceptable to see the multiple areas of black mold, especially for the price you pay to stay there. Otherwise great location, large lobby and good variety of breakfast items to choose from.

10/10

Exceptional

03 Jul 2026

Darren

Very convenient location. Great staff. Nice room.

Partner

10/10

Exceptional

03 Jul 2026

Avi

The hotel is in a very central location. Although it is in a street with bars and restaurants, we did not hear anything in our room. Breakfast is good, with fresh vegetables, variety of eggs and omelets and coffee/rea machine. We did not like the \"fresh\" fruit juices in the breakfast which tasted awful like cheap concentrated juices. We expected more for such an expensive hotel.
The hotels and rooms are nice and clean. The hotel staff is very helpful. This hotel is highly recommended

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Jose

I really liked the location and the property was lovely

Family

10/10

Exceptional

29 Jun 2026

Lydia

The best aspect of this property was the location and staff plus rooms are big for AMS and very clean. Their check-in system was a bit wonky when we arrived so wait was longer than usual. Clearly this was as an anomaly.

Family

10/10

Exceptional

26 Jun 2026

Heather

The location of this hotel is perfect for a few days in Amsterdam. The staff was friendly and even checked in on us when our daughter wasn't feeling well. Air conditioning worked well and beds were comfortable.

Family_with_children

8/10

Excellent

24 Jun 2026

nathalie

Bien que les chambres sont petites , elles étaient bien climatisées et bien entretenues .
L’emplacement est tres bien pour visiter la ville .
Le petit déjeuner était excellent avec beaucoup de choix .
Le personnel attentif et sympatique

Partner

10/10

Exceptional

23 Jun 2026

OSCAR

Great staff, nice facilities, great location, nice room.

Family_with_children

8/10

Excellent

23 Jun 2026

Mark

Great central location and very helpful staff. Easy walking to all the sights. We recommend skipping the breakfast buffet though as there are better options outside. A nice hotel for a visit to Amsterdam. Also water fillers on every floor which is very handy.

Partner

8/10

Excellent

20 Jun 2026

MLADEN

Excellent hotel, beautifully located and with nice, smart rooms. However, mostly there was no hot/warm water in the bathroom sink. I mentioned this to the reception staff several times, but in my 5 days there hot water worked only on two (evening) occasions.
The other thing was very rude chambermaid. On my final day she knocked my door at 09:25 and demanded I checked out. I mentioned that the check-out time was 12:00 and she preteneded she didn't understand, and still insisted I should vacate the room. I was about to anyway, but it was very unpleasant and it very mch spoiled the overall feeling of my stay in this hotel.
Usually, when in Amsterdam, I stay at NH Caransa. And I will probably go there again. Theydon't kick you out of your room there.

Self

8/10

Excellent

19 Jun 2026

Atul

Excellent location and helpful staff. There was some delay in getting room at check in but other than that experience was good.

Family_with_children

10/10

Exceptional

17 Jun 2026

Janet

Nice hotel in a great location to walk to everything. The room was big and had a nice city view.

Partner

10/10

Exceptional

17 Jun 2026

Aleesha Shantay

Loved everything about this place. Location, staff and restaurants!

Family

10/10

Exceptional

17 Jun 2026

sarojini

Great location

10/10

Exceptional

17 Jun 2026

Sergiu

Very clean hotel with everything we needed. I would definitely choose it again.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Jennifer

Reception staff was so friendly and helpful, and someone was always available. The hotel is in a perfect location! We walked the city and it was nice that our hotel was never far. I really enjoyed this hotel, would stay there again!

Friends

10/10

Exceptional

16 Jun 2026

Peggy

Great service well taken care of good location excellent breakfast

Partner

6/10

Pleasant

15 Jun 2026

Petar

The location is the real star here — great area, easy to get around, plenty nearby. The hotel experience itself? Average, with some moments that earned their place in this review. The staff are polite, but the reception service was lacking.
I arrived at 8:30 AM off a red-eye flight, having slept maybe an hour, and politely asked about early check-in. “Probably not before 1.” Fair enough — I went for a walk. Came back at 1: not ready. So I sat directly in front of the desk, visibly falling asleep, while three clerks somehow failed to notice the unconscious man six feet away (and yes, there were stretches where it was just me and them). Checked again at 2. At 3. At 3:20 they told me it still wasn’t ready, and that’s when I lost it and asked for a supervisor. They made one phone call — and discovered the room had been ready all along, just not marked as such. A phone call they could’ve made hours earlier. I’d have happily paid an early check-in fee if anyone had bothered to offer one. Meanwhile, everyone who arrived hours after me sailed in well before 3.
A few more notes: The elevator door closes fast enough to qualify as a contact sport. It nearly took me out on the way in. We booked as a couple — I mentioned my girlfriend — and got a room with two separate beds. At no point did anyone ask if we’d prefer one. Romantic. The view from the 5th floor is the hotel’s own rooftop get 3rd or 4th floor if you can. Super clean rooms, a big plus.

Partner

10/10

Exceptional

15 Jun 2026

Christina

Great location right on the canal, with helpful staff. Good breakfast with lots of options. The bar doesn't stay open very late, but there are many places nearby. We were told a day ahead that our bed request couldn't be accommodated, which we thought probably meant a standard/double instead of king or queen. What we got were little twins that reminded me of my childhood bedroom. Which were comfortable but not ideal as a couple. Still, would stay here again based on everything else.

Partner

10/10

Exceptional

14 Jun 2026

Barbara

The hotel has an amazing location. The room was very clean. The shower has great water pressure. We ate the breakfast buffet on the last day and it was very good with lots of variety. They do have drinks to buy in the lobby as well. I would stay here again.

Family

8/10

Excellent

14 Jun 2026

Alpesh

The hotel itself is fantastic-clean, modern, and perfectly situated in a prime location. While the stay was highly enjoyable, the breakfast experience was a bit of a letdown due to the limited variety and mediocre food quality. Additionally, the fitness centre is quite basic; it features a few cardio machines and a small selection of dumbbells and a bench, which may not suit those looking for a rigorous workout.

Friends

8/10

Excellent

12 Jun 2026

Lynne

Very central, helpful staff

Friends

10/10

Exceptional

11 Jun 2026

Diane

Last step on way out is dangerois

Friends

10/10

Exceptional

09 Jun 2026

Christopher

Great place, super helpful staff, great location - canal on one side and bars/restaurants on the other, great little food and drink stand in the lobby, water machines on each floor with sparkling Or still water - no complaints

Partner

10/10

Exceptional

09 Jun 2026

Melissa

Wonderful convenient location, very walkable area... Just watch out for the bikes! Very quiet and relaxing room on the 3rd floor.

Family_with_children

10/10

Exceptional

09 Jun 2026

Stephanie

Fabulous location. Yummy breakfast. Clean rooms and helpful staff.

Friends

8/10

Excellent

08 Jun 2026

Ira

Staff was outstanding. Sri at breakfast was friendly and welcoming.

10/10

Exceptional

08 Jun 2026

Trevor

Stayed at NH city many years ago. Still got to be one of the best for the money.

Friends

8/10

Excellent

06 Jun 2026

Sheri

The buffet breakfast was not worth it.

Family

10/10

Exceptional

04 Jun 2026

STEVEN

Staff was helpful, luggage elevator, breakfast was amazing, great location, believe me bc I am not paid in any way to write this & I am hard to please..

Partner

8/10

Excellent

03 Jun 2026

Kristina

Clean. Good location.

Family

10/10

Exceptional

02 Jun 2026

Chris

Fantastic location, good sized, well appointed rooms, and staff were lovely.

Partner

8/10

Excellent

31 May 2026

Joseph

This property is in the heart of Amsterdam and close to everything. The hotel is quite nice and we chose the small room overlooking the canals. Beautiful view of the sunset! The room was very clean with wood floors. Previous reviews noted the rooms were very small and that’s true it was compact but everything one would need is there and honestly I really liked it! The staff were warm and helpful and assisted us in getting a taxi back to the airport. I would definitely stay here again!

10/10

Exceptional

30 May 2026

Edward

Very friendly and helpful front desk and dining room staff. Great city Centre location near most of the sites and restaurants. Onsite bike rental was very convenient.

Partner

10/10

Exceptional

27 May 2026

Paulina

Habitaciones limpias, buen desayuno, gran ubicación

Business

8/10

Excellent

26 May 2026

kelly

Great location. Everything was about a 15 minute walk. If it was longer, the tram and train stations were a close walk! Very convenient. The staff was very friendly. We were able to drop and hold our bags while we explored, until our room was ready. There is a room with irons and ironing boards, that was useful. Water refill stations throughout the hotel was great! Would highly recommend to stay here!

Friends

10/10

Exceptional

25 May 2026

Parker

This property was in the great location for walking to restaurants, museums, and shopping. Very friendly and very helpful staff made our three days most enjoyable.
The room was spacious with the bed very comfortable and the bathroom well-appointed.
Breakfast had a large selection of foods and beverage choices for us.
We will most definitely will return. Highly recommend this property.

Friends

10/10

Exceptional

24 May 2026

Philip

At the airport but not noisy.

Partner

10/10

Exceptional

24 May 2026

Nicole

Perfect location, amazing staff and lovely room

Self

10/10

Exceptional

24 May 2026

Vijiti

We had an amazing stay at the NH Hotel. The location was absolutely perfect — within walking distance to some of the prettiest areas, making it so easy to explore and enjoy the city. The rooms and bathrooms were very modern, clean, and beautifully designed. We stayed on the first floor with a canal view, which was stunning to look out onto, and the room was impressively soundproof and peaceful.

The staff were incredibly friendly, welcoming, and always helpful throughout our stay. We truly felt taken care of from start to finish. Highly recommend this hotel and would stay here again in a heartbeat!

Partner

10/10

Exceptional

23 May 2026

Joanne

Clean and friendly staff

Partner

10/10

Exceptional

23 May 2026

Michele

central location and clean quiet room very pleasant stay. staff was friendly and so helpful. we were able to checkin early and leave our bags for a few hours after check out.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Luis

Very helpful staff, very well located, great price/value ratio.

Family

8/10

Excellent

20 May 2026

alexis

Excellent location, close to transportation and restaurants. Staff was friendly and accommodating. Water pressure, excellent, however, beds were too firm for my liking

Partner

10/10

Exceptional

18 May 2026

John Allan

Perfect hotel, perfect location. 10/10

Partner

10/10

Exceptional

17 May 2026

Keyla

Loved the stay!

Partner

10/10

Exceptional

17 May 2026

Kaushik

Nice and clean hotel with
Great breakfast

8/10

Excellent

17 May 2026

Zahra

Nice staff. Great view and location. Good bed. Only the stairs in the entrance were a bit of a problem for luggage. Although they have a small lift for that, it was not really convenient to use.

Self

10/10

Exceptional

14 May 2026

Marco Steven Velastegui

Great

8/10

Excellent

14 May 2026

Alexis

I usually rate hotels on a couple of key things: bed, comfort, water pressure, hotel location, and overall service. I have to say these guys did well on all points except bed comfort - sadly the bed was way too firm for my back. But otherwise these guys earned a 5-star rating from us.

Partner

10/10

Exceptional

12 May 2026

Paige

The staff were all so lovely and extremely helpful.

10/10

Exceptional

10 May 2026

Dianne

Wonderful Hotel. The staff were professional and helpful. The design of the hotel was really nice. Breakfast was outstanding. Great location, right in the middle of everything. I would definatly stay there again, and have already recommended it to friends.

Partner

10/10

Exceptional

05 May 2026

Michael

Nice place

10/10

Exceptional

02 May 2026

Selen

The hotel staff were all very friendly and accommodating! The location was amazing, we were close to the main sightseeing areas (key if you’re a first time visitor). The hotel itself was very cute and chic, the rooms were comfy and had everything we needed.

Family

10/10

Exceptional

02 May 2026

Elizabeth

Partner

8/10

Excellent

01 May 2026

Lynne

Clean room, nice and quiet. Dining room a bit space and a bit confusing. Coffee should be free! Coffee maker in the room doesn’t work and no coffee creamer.

8/10

Excellent

29 Apr 2026

Abdul

The room was clean and the hotel smelled nice, good atmosphere but the water and snacks area was all the way at the end, the staff wasn’t welcoming nor inviting. The staff, in particular Juan was the only nuisance. He spoke to us in a condescending way, gaslight me when I spoke to him about our room AC issue and always had a snarky comment to make. Seeing him and having to deal with him was exhausting. He’d act like he’s being accommodating or helpful but is in fact very much not. We’ve had the misfortune of dealing with him on several occasion's and can confidently advise you to steer away from him at reception. The rest of the reception and housekeeping were a delight.

Partner

10/10

Exceptional

27 Apr 2026

Lydia

Location, cleanliness and size of room

6/10

Pleasant

27 Apr 2026

Uncle

Nice hotel but with a few issues that should be easily resolved and werent. Firstly it was in an extremely noisy position and had street noise all night with people in local bars screaming and shouting until about 4am both nights. Loud cars and motorbikes, bins banging and people screaming from bars until very late. The insulation on the windows is very average so it kept me up both nights which was not great visiting a lovely city being tired walking around.

The room temperature controls can only be changed by scanning a QR code which goes to an app which doesn't work. I dont understand why hotels make the simple so complex. Just make these simple manual sliders please.

We tried the hotel restaurant one night. Apart from being completely empty, and had the worst luke warm, tasteless, frozen pizza Ive had for many years. It also took 30 minutes to heat up when there were literally no other customers in the restaurant.

I know it was a busy weekend but I stayed in most expensive and smallest room Ive ever stayed in of any hotel.

Simple things didnt work. The shower gel didnt dispense and the shower head didnt stay in the right positionand couldnt be locked in position so had to be held all the way through. These are simple fixes that the hotel should be able to get right consistently.

The position is pretty good, but this isnt a four star hotel in my view. More like two or three. Staff were lovely though but Im not sure I would stay here again.

Friends

10/10

Exceptional

25 Apr 2026

Swaran

Wonderful stay, conveniently located close to the hub of everything. Great view of the canal. All Staff were very sweet and friendly. Buffet Breakfast was very good and had a very good spread.
We thoroughly enjoyed our stay here and in Amsterdam

Partner

10/10

Exceptional

24 Apr 2026

Victoria

I felt like at home away from home.
Location is very central and all the main attractions close by.
I would highly recommend it.
The breakfast was delicious 😋

Partner

10/10

Exceptional

23 Apr 2026

Sima

Amazing experience. So kind

Self

4/10

Poor

22 Apr 2026

Magda

Hotel is average and rooms are quite basic. We had several silverfish in our room which we discovered the last day of our stay which was unpleasant. Room could have been cleaner.

10/10

Exceptional

17 Apr 2026

David

Great

10/10

Exceptional

16 Apr 2026

Taylor

Everyone was so kind and it’s in the perfect location. Loved my stay!

Self

10/10

Exceptional

15 Apr 2026

Alejandro

Gran location y el staff de lujo. Te hacian sentir como en casa. Volvaria de todas maneras

Partner

10/10

Exceptional

13 Apr 2026

David

The room was small, but very clean. The stadd was outstanding from the time we checked in with Delina to the lady at the front counter, Siri for the breakfast bar.The location was also fantastic.when you exited through the rear door, you were right on one of the canals. We would definitely stay here again.

Family

10/10

Exceptional

10 Apr 2026

francisco

The staff María and Elena, gave us a lot of help. they were excellent! the hotel location is near from everything. the room was clean. we absolutly stay there again

Family

8/10

Excellent

08 Apr 2026

Mauricio

Everything was great!! Very central, great staff! Super helpful and professional, great breakfast buffet, it would be nice to know that I had to pay additional local taxes at check-in in advance.

Partner

10/10

Exceptional

08 Apr 2026

Jennifer

Good location

10/10

Exceptional

04 Apr 2026

Andres

Excelent property and service

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Ludevit

Wonderful

Family

10/10

Exceptional

03 Apr 2026

Paul

Breakfast was amazing, great choice, and fresh. Hotel was in a great position to access the city - travelled with my family incl. young teens. Would 100% book again.

10/10

Exceptional

03 Apr 2026

Cynthia Carlin

Wonderful breakfast… omelette and hot food station, yogurt station, salad station, tea station, dessert station, bread and jams station and meat and cheeses station.!

Family

10/10

Exceptional

03 Apr 2026

Sarah

Excellent hotel. Very clean, convenient and welcoming.

Family

10/10

Exceptional

02 Apr 2026

Titik

Nice hotel, good breakfast and nice staff.

Friends

6/10

Pleasant

01 Apr 2026

Marilyn

The rooms are very tiny with no closets. The restaurant only serves breakfast, but items were fresh. Refreshments were self service. The early morning staff was not readily available, which led to a lack in security!

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Samantha Claire

All staff were friendly and welcoming, room was a good size, nice and clean. The hotel was in a good location to local areas. Would stay here again.

Partner

10/10

Exceptional

24 Mar 2026

Yanina

Amenities are clean, loved

10/10

Exceptional

23 Mar 2026

Zaidelys

Beautiful, clean, extremely walkable!

Friends

10/10

Exceptional

21 Mar 2026

Destiny

The staff was very friendly and willing to provide recommendations/information about the area. The room was clean and exactly what we needed for our trip. The hotel was also centrally located for our planned activities. It was also easy to locate through Uber and Google Maps, which made navigation a breeze. Overall, I would recommend this hotel and would stay again!

Friends