Hotel Clemens

AMSTERDAM, Raadhuisstraat, 39
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100 reviews shown

10/10

Exceptional

14 Mar 2026

Sydney

Stairs!! OMG the stairs. Looking at buildings in Amsterdam from the street; tall and narrow, it shouldn’t take a rocket scientist to expect stairs. I’m clearly not a scientist, rocket or otherwise. The first flight was 36 steps, on easily a 45 degree angle. More like a really really long step ladder. We were on the 3rd floor, and I’m 77. No mystery that you don’t see many gyms in the town. All that said, the place was charming and friendly. Breakfast was good, very European (surprise). Another cool thing was the church bells tolling the quarter hour. Electronic, I’m sure, but pleasant. I wish we had those at home, the neighbours squashed them years ago. I’d go back to this place.

Family

10/10

Exceptional

13 Mar 2026

Simona

I will be very honest...Loved the location literally the best for my trip needs. The staff incredible helpful like super sweet! The room was smaller than I expected from the description \"deluxe single\" smallest hotel room I ever had...My room was the 1st one at the top of the stairs and omg I wanted to cry every single morning at 7pm everyone was having the most loud chat in front...I know that is not the hotel fault but disrespectful guest but maybe worth to make it more clear to keep quiet...was incredible annoying and I am a deep sleeper but just felt like someone broke into my room and was going on and on 7am to 10am so please avoid room 208!!! Also, after 2nd night woke up with many weird bites on my hands...even if the room looked clean overall I got bed bug bites...I would like to return mainly because of the nice staff and location but the rest sadly put me off......

Self

2/10

Poor

11 Feb 2026

George

Very disappointed with Clemens hotel. We checked in only to find our room smelled of thick cigarette smoke. Reception were useless, couldn’t help. Expedia called them but got nowhere. We had to book another hotel on short notice and spend 1000 euros while hotel Clemens did nothing. They still haven’t refunded us and they refuse to admit it’s their fault.

4/10

Poor

28 Jan 2026

Francis

Room was fine

10/10

Exceptional

24 Jan 2026

sarah

The staff are very kind and the breakfast is incredible. The room was as described and very neat. I'd stay here again without hesitation.

Business Self

10/10

Exceptional

24 Jan 2026

Sophie

Room was very clean and functional - with added character with the mural on the wall. The staff were absolutely lovely - so friendly and helpful. Excellent location too

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Maria

The staff was amazing. I arrived at the hotel very early in the morning. Because it is a small hotel, you can get a more personal treatment. They offered me to have breakfast and gave me tips for my first time visit to Amsterdam. I stayed the lobby/ breakfast area, which was very cozy on a very cold day until I was ready to start the day. They were able to give me the room as soon as it was ready.

Leisure Self

10/10

Exceptional

26 Dec 2025

Kathleen

It was wonderful, the staff was amazing, the location was great. Highly recommend the Clements

Self

10/10

Exceptional

15 Dec 2025

Ali

Location is great! Walking up the stairs is not easy for old people, but it was okay for me. Rooms are small.

8/10

Excellent

02 Dec 2025

Charles

Great staff, lovely hotel cat, decked out for Christmas, cozy rooms, and a good breakfast. Only hiccup are the intense stairs upon entering; fine for a younger traveler but would be a challenge for some. Would stay here again!

Self

6/10

Pleasant

11 Nov 2025

Sheryl

The room was adequate but the main thing to be aware of is the stairs. We had 70 plus steps to climb each time we went to our room from street level and some of them were spiral. Someone did help us with our luggage for check in, but we were on our own for check out.
There was no offer to help and they clearly knew we were carrying luggage, as we stopped halfway down, at the lobby to drop off the key.
Lobby sitting room was a nice perk and the breakfast was good too.
Good central location to stay if you have minimal luggage.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Pauline

Staff were very friendly

Leisure Family

8/10

Excellent

28 Oct 2025

Diane C

Very welcoming friendly staff. Great location. Quiet comfortable rooms with a fridge and a safe.

10/10

Exceptional

21 Oct 2025

Candace

Great location

Leisure Partner

10/10

Exceptional

03 Oct 2025

Alex

Very nice staff

Leisure Friends

10/10

Exceptional

30 Sep 2025

Lucia

My daughter (18) and I stayed here from 22/9/25 to 25/9/25. We both enjoyed our stay very much. The hotel is absolutely spotless; the continental breakfast was fab; and the two cats are adorable. We did have an issue with the shower in our room (no hot water) but the staff let us use the shower in the room across from us until it was fixed. I would 100% stay here again.

Leisure Family

6/10

Pleasant

28 Sep 2025

Jesse

Extremely steep very long stairs to reach reception which would be impossible for anyone unfit. Our room was extremely tiny and smelt of damp the bathroom was so small it was hard to sit on the toilet and not bang your knees on the door. The sink was cracked in 3 places. Totally impossible for anyone over say 5ft 7 Beds were comfortable. Breakfast was good. Seemed very expensive to me

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Gretchen

Ideally located in Amsterdam

Terrific breakfast with meat, fresh fruit, eggs, croissants and cheese, plus cappuccinos and lattes. Great way to start the day. The front desk folks are very helpful and accommodating. Mattresses are also very comfortable.

The only caution I would have are for those who struggle with stairs. There are a lot of very steep stairs and no elevator. Just wouldn't want anyone to be surprised.

Friends_and_family Friends

10/10

Exceptional

19 Sep 2025

Georgette

Clean. Quaint. Many stairs to climb. Nice staff

10/10

Exceptional

14 Sep 2025

Andrea

Staff were so nice and friendly. Very helpful - handled all of the luggage up and down the stairs for us which was awesome! Beds were super comfortable, too! Very pretty hotel and great location between the Anne Frank House and the Royal Palace.

Leisure Friends

8/10

Excellent

08 Sep 2025

Georg

Central Amsterdam

Leisure Friends

10/10

Exceptional

03 Sep 2025

Melanie

If i could give more than 10/10 i would. Email prior to arrival with easy to follow instructions of how to get there. Lovely old dutch building, one single doorway that lead to a charming reception/welcome room. All staff very willing to help, they took our suitcases no problem up the stairs. We were given a welcome drink which we enjoyed on the balcony giving us the first glimps if the sights, we could see the Anne Frank house from here too. Room was well decorated and had everything we needed for our comfort. Tea/coffee available 24/7 in reception, enjoyed a sit down with a cup of tea, mini waffle and the company of the cat at night! There are two resident cats who are happy to come to you if you ask them! Breakfast was included, it was relaxed and enjoyable, help yourself continental style, hot food was pancakes & scrambled eggs. They happily held our luggage until ready to leave. All in all a terrific hotel, lovely staff and a brilliant first experience in Amsterdam. I would 100% recommend this hotel.

Leisure Family

10/10

Exceptional

02 Sep 2025

Robert

Wonderful place, but you have to be willing to climb the stairs. Other than that. Lovely team, breakfast and central.

Leisure Self

10/10

Exceptional

30 Aug 2025

Glenn

Wonderful place to stay

10/10

Exceptional

27 Aug 2025

Anne

Characterful boutique hotel within sight of Anne Frank House, and earshot of the lovely bells of Westerkerk, mentioned in Anne's diary.
Staff are friendly, welcoming and helpful. As a solo female traveller I felt completely safe. Central location meant I could get around everywhere on foot, including Rijksmuseum, Rembrandt House, etc. Only negative is the lack of elevator (37 steep and narrow steps from street to reception) but the excellent breakfast, daily housekeeping and unlimited tea/coffee more than make up for this. I'm really glad I found this little gem and wouldn't now stay anywhere else in Amsterdam!

Leisure Self

10/10

Exceptional

19 Aug 2025

Caleb

Very convenient location directly between the Anne Frank House and the Royal Palace. The balcony was a great spot to sit and unwind each night.

Leisure Self

10/10

Exceptional

15 Aug 2025

Simona

Great location and beautiful lounge area with a balcony! Great breakfast with a large variety and all sorts of cheeses and coffee! There’s no elevator, and the stairs are very steep, so I don’t recommend it if you have a problem with stairs. Otherwise, a great option for staying in the center of Amsterdam! Very friendly people too!

Leisure Self

6/10

Pleasant

15 Aug 2025

Ingrid

2 blocks from 5he Anne Frank house

8/10

Excellent

13 Aug 2025

Andrew

Communication with the hotel was good, even warning me about road works outside (which didn't impact negatively on my stay). The room though small was adequately furnished, and the bed was comfortable. Nice touch to have individual duvets for a double bed!
Options for breakfast was good.
Internet access was slow, but not to any detriment for my stay.

Leisure Self

10/10

Exceptional

12 Aug 2025

Jeremy

Outside the city is doing construction on the roadway it is a very nice hotel it’s in a good area it’s very old but quintessential Amsterdam the staff is very friendly

10/10

Exceptional

10 Aug 2025

Ellie

Lovely

Really nice hotel, was so friendly we dropped our bags at 11am and they gave us our key card and we was allowed to check in from 2pm when it had been cleaned, we returned at around 4 and they had put the bag in the room for us, which was such a help as the stairs was steep, overall would definitely return the rooms was clean and the beds was comfy!

Partner

8/10

Excellent

06 Aug 2025

Blakley

The hotel is fine but in a great location with a very kind staff. That being said, the stairs are treacherous, and the rooms are laughably small. Unfortunately, there was also a lot of construction going on outside during my stay (but that is nothing the hotel can control).

Business_and_leisure Self

10/10

Exceptional

02 Aug 2025

Jim

Great location, great breakfast, helpful staff, but lots of exercise on the stairs.

Partner

8/10

Excellent

31 Jul 2025

Amanda

Great place to stay central to everything, only down side is if your an elderly person the steps are not good, steep and narrow but unfortunately with heritage rule it can’t be changed. The staff were great and carried our bags up and down the stairs.
Complimentary coffee and tea and goodies available 24 he with is great.

Leisure

8/10

Excellent

28 Jul 2025

EDITH

The lounge and breakfast area were really charming and had a lovely breeze. The terrasse allows you to see the area with the buildings having unique statues. Overall a nice hotel with convenient access to Amsterdam’s attractions and historical canals.

Leisure Family

10/10

Exceptional

17 Jul 2025

Sheri

We had a great stay. We had 7 people divided between 3 rooms. Breakfast was perfect and we loved the all day coffee. Location was great

Leisure Family

10/10

Exceptional

13 Jul 2025

Caroline

Great experience staying at Hotel Clemens. Would absolutely do it again!

Leisure Partner

8/10

Excellent

27 Jun 2025

Dennis

Pros: Great location - convenient, can walk to almost anything you want to see within 20-30 min; we really enjoyed the breakfast - disappointed it rained both mornings so we couldn't enjoy the outdoor patio that looks out over the city; the desk staff was fantastic - did all they could to mitigate the horrible staircase, which leads us to...

Cons: As others have commented, the stairs leading to the check-in desk are straight up, narrow, and there are a lot of them. Then you get to walk up another 1-2 flights of steep narrow stairs to the second or third floor to your rather small room that waits for you, which was very pricey for the size. Our tiny room in NYC was even bigger than this one.

Again, the staff are great and they help carry all of your luggage up when you check in and down when you check out. But you are on your own climbing 2-3 flights of stairs every time you come back from long walks seeing the sights of the city.

10/10

Exceptional

13 Jun 2025

Elley

Everyone was really nice and the property was really pretty! As a solo female traveler, I felt very safe and welcomed here!!

Leisure Self

8/10

Excellent

04 Jun 2025

Jordan

Very steep stairs up to the main floor but the staff helped with our luggage which was appreciated. The included breakfast was good.

Partner

10/10

Exceptional

19 May 2025

Olga

Great stay!

10/10

Exceptional

14 May 2025

Carla

Lovely experience

Such a cool place! Charming lobby and breakfast room, our guest room was small but comfortable. You are in a historic building so no elevator but the staff helps with luggage so the steep stairs add to the feeling of living in an Amsterdam house. The staff were all very kind and helpful, we had to leave before breakfast on our last day and the young man at the desk sent us off with a bag of fruit. Definitely not a cookie cutter corporate hotel but a unique experience and in a very central location. And bonus points for the resident kitties!

Friends_and_family Family

10/10

Exceptional

08 May 2025

Dina

Great location. Very helpful staff. Good breakfast. Small balcony outside next to the breakfast area. 24/7 tea and coffee at reception with some yummy cookies. Hotel only has 14 rooms and the owners try to run it as a boutique. Beware, steps are very steep and there are way more than the images online show. The steps on the hotel pictures are from the street to the lobby, there are 2 more floors there.

Leisure Family

10/10

Exceptional

07 May 2025

Chahna

We had a lovely time.. the staff is very friendly and welcoming. Quite warm and family friendly place

4/10

Poor

07 May 2025

April

The staircase going up to the reception desk is extremely narrow and steep and has steps of very short depth. It is certainly not safe for everyone and impossible for many people to carry up a full size piece of luggage. My room was advertised as a deluxe twin room. The bed was definitely smaller than a twin. The desk was squeezed up against the bed. There was actually no room for me to put my full size piece of luggage and I had to lay it on the ground up against the bed. It was the smallest room I have ever stayed in. The bathroom was small but I could manage. The sleeping area was a fall risk with my luggage piece having to be on the only part of the floor without furniture. It is unbelievable that they call this a deluxe twin...it was neither.
The staircase was also dangerous.
I would never go back.

Business_and_leisure Self

10/10

Exceptional

28 Apr 2025

Jeremy

Very hospitable staff! Clean, comfortable & peaceful place to rest. Convenient location and amazing historic building.

Leisure Family

10/10

Exceptional

05 Apr 2025

Charlotte

We've just had 4 nights at the Hotel Clemens with our (almost) 3 year old. After tackling the stairs you are greeted with a wonderful lounge offering drinks and snacks all day. The staff are all wonderful and cant do enough for you. Our little boy was treated like a prince and he has come home with wonderful memories. Yes the rooms are small and the stairs are steep but this gem of a hotel is worth every step. We cant wait to come back!

Leisure Family_with_children

10/10

Exceptional

05 Apr 2025

DARCY

Enjoyable stay

The hotel is very nice, the staff is friendly and the breakfast is quite good. The location is fantastic.
Access is up a long, narrow staircase to the welcoming lobby. My room was compact but comfortable. The bed was quite soft, a firmer mattress would be nice. The hotel was renovated in 2013 and is well maintained and clean.
The cats are friendly

10/10

Exceptional

03 Apr 2025

Spring

Exceptional! Great location, spotless clean, AMAZING breakfast and super friendly staff. There are also 2 cats who live there and they don’t even charge you extra for that upgrade! lol This hotel is just around the corner from the Anne Frank house and steps from shopping, dining and canals. 10/10!

Leisure Partner

10/10

Exceptional

17 Mar 2025

Sybille

Historic Hotel in perfect location.
Loved our stay here, the place is so charming. Rooms are very small but this adds to the character of the hotel. Just don’t bring more than 1 suitcase. Everything is meticulously clean. The free breakfast is lovely, lots of options for everyone. The staff is very attentive and super helpful and friendly. We didn’t get to take advantage of the balcony outside the dining area as it was a bit too chilly, but during the warmer months would be perfect to sit outside with your coffee. Location is very central, we walked everywhere. Highly recommend!

Leisure Partner

6/10

Pleasant

17 Mar 2025

Lee

My wife and I spent just a couple of days here and for the price, felt it was reasonable value. Room is pretty small and beware the stairs up to reception, they are very steep. Found all areas to be clean and tidy, with the continental breakfast a nice extra. Free tea and coffee facilities in reception area.

Leisure Partner

10/10

Exceptional

27 Feb 2025

Zachary

Not only is this the best location to stay while you’re here, this hotel is awesome. The staff is nothing but helpful, friendly, and professional. The building is super well kept with an amazing balcony view from the lobby. The rooms are very nice and the beds are sooooo comfy. It was so enjoyable waking up every morning to the sound of the bell tower in the distances. The breakfast was also very good, every morning 7-10ish I believe. The stairs are a thing lol but that’s Amsterdam. The best thing is they have two cats that just hangout in the lobby and are soooo lovely and awesome(no cats around during breakfast time) if you love cats and awesome people in the best location in the city. Here ya go.

Leisure Self

4/10

Poor

26 Feb 2025

Lawrence

Tiny, shabby room with inadequate heating. Not worth the price.

Business_and_leisure Self

10/10

Exceptional

24 Feb 2025

John

Had a wonderful stay, central location near to cafes, shops and restaurants. A stones throw away from the Anne Frank House too. Great breakfasts good continental selection. Loved the wee touches such as the pet cats, and ornaments etc. Look forward to a return visit.

Leisure Self

8/10

Excellent

13 Feb 2025

Karen Elizabeth

Staff were very helpful, hotel very clean, and breakfast was great. The only downside is the stairs. There’s about 100 to the rooms and they are steep and narrow. Difficult to manage with bags. Within walking distance of the centre.
Would definitely stay again.

Leisure

10/10

Exceptional

22 Jan 2025

Max

Staff super friendly, the hotel was clean, comfy beds very good breakfast.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Armin

Very nice place with super friendly staff.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2024

Rosario

Thanks for everything the hotel is amazing

10/10

Exceptional

07 Dec 2024

Athena

There are a lot of stairs but the staff helps you with the bags. It was a wonderful experience.

Leisure Family

10/10

Exceptional

25 Nov 2024

Shawn

Fantastic stay!

All reviews you will read repeat the same but they’re true. The stairs are long and steep and other than small rooms, this place is a home from home with 2 resident friendly cats and an overall cozy atmosphere with lovely staff. The continental breakfast is a plenty too :) I was here 4 nights and will stay again.

Self

10/10

Exceptional

22 Nov 2024

Daniel

Wonderful, friendly polite staff, (thanks Bob) easy walk to Dam Square, 1 min walk to trams, great restaurant on the corner. Will definitely be going back. Thanks for a really nice stay

Leisure Friends

10/10

Exceptional

10 Nov 2024

Daniel

The service was excellent, and the hotel cats were the best.

Leisure Family

10/10

Exceptional

30 Oct 2024

Verified traveler

Great Central Location

great stay - location supper convenient & the nicest people are working there!

Self

10/10

Exceptional

27 Oct 2024

Vickie

Something different from the big chain hotels

The Clemens is an cute little hotel with a great central location in walking distance to many of the best places to visit (Anne Frank house, Van Gough museum, royal palace), friendly and helpful staff, comfy beds, and a very nice breakfast spread. Be aware, there is no elevator and there are a lot of steep stairs, but the staff is quick to carry your bags up and down those stairs for you. It is not luxurious, but it is clean, comfortable, and more homey than the big name chains. So if you are looking for something a little different while you visit Amsterdam, this hotel could be just what you are looking for. Oh, and you should know that they have two cats who are permanent occupants of the lobby - in case you are allergic to cats.

Friends_and_family Family

8/10

Excellent

25 Oct 2024

Deborah

Great location! One of our party was quite daunted by the steps, but managed. Sami, who greeted us in arrival, was particularly genial and helpful. The breakfasts were good; lovely to have access to coffee and tea at any time. Decaf options would be appreciated (beyond Mango!)
The room for three really is too small for three adults - suitable for a couple with a child maybe. And the bathroom is also too small. (Too late to reconfigure the hotel now!) You should include facecloths with the linens. But we enjoyed our stay!

Friends_and_family Friends

8/10

Excellent

21 Oct 2024

Jason

Audris, and everyone on staff were amazing. The only detriment were the three flights of stairs to get to our room each time. The continental breakfast was hot and fresh each morning with coffee to get us started. While searching, ask about their loft situation.

Leisure Partner

10/10

Exceptional

14 Oct 2024

Laura

A lovely hotel, beautiful interiors and brilliant helpful staff. Would really recommend this hotel to anyone on a city break in Amsterdam

Leisure Self

8/10

Excellent

06 Oct 2024

Mary Jane

Centrally located.

8/10

Excellent

22 Sep 2024

Ishaan

Property and staff are excellent, only negative are the very steep stairs and I was lucky to not be carrying heavy luggage. If you stay, then meet the two cats who roam the hotel, so cute.

Leisure Self

8/10

Excellent

21 Sep 2024

PAUL

Fantastic boutique hotel…..steep stairs to lobby and rooms is the only downside. Place is a gem otherwise.

Leisure Partner

8/10

Excellent

14 Sep 2024

Katrina

Quaint hotel with awesome service. We appreciated help with our luggage up and down three very steep sets of stairs. Hot Ed l was clean and well taken care of, staff were kind & helpful. Room and especially bathrooms were very tiny and lighting needed major increases in wattage; it was nearly impossible to see in room and bath tromp due to dim lighting.

Otherwise, well situated and historical place to stay!

Partner

10/10

Exceptional

10 Sep 2024

Adrian

Excellent breakfast and well-placed for central Amsterdam for touring and eating. The stairs are quite steep, but were fine and we are 80. Price was reasonable for a central location.

10/10

Exceptional

28 Aug 2024

KATHLEEN

Quaint and tastefully decorated. The staff are courteous, friendly and very helpful. We received excellent recommendations for dining.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Barbara

Hotel Clemens was very nice. Staff was friendly and helpful with giving us information on what to do in the area. Stairs are steep and there are a lot of them .. keep that in mind before booking. The staff brought our luggage up and down when leaving which was extremely helpful being there are a lot of steep stairs. Breakfast was very good with variety of food and drink. Very clean and nice dining area with a balcony. Restaurants are close. Anne Frank museum was very close for walking and most tourist attractions are within walking distance. Our room was extremely small but we were organized and it was workable.

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Richard

What a beautiful hotel, the checkin was easy and staff were great, and there is a lounge where you could get free tea and coffee through the day, which came in handy when neededing a pit stop.

A hiddden gem in the heart of Amsterdam♥️

Leisure Partner

8/10

Excellent

13 Jul 2024

Dilnaz

Staff is very friendly and helpful. Location and breakfast were excellent. The room was very tiny, basically the size of the bed with not even a foot of space on the sides. Stairs are steep however hotel staff helped with our bags.

Leisure Family

10/10

Exceptional

06 Jul 2024

Amanni

The hospitality in this hotel was amazing. Upon arriving an employee assisted us with carrying our luggage up their very narrow steps (lots of steps) and offered us a complimentary drink. They served a free breakfast every morning which was a perfect way to start the day. Aside from the many steps this property had, the only other downside was how small the room was. We booked a room for two adults and barely had space for our luggage and to walk around. The hospitality outshined all the cons!

Leisure Partner

10/10

Exceptional

05 Jul 2024

Timothy

Excellent hotel with super helpful staff

Leisure Family

8/10

Excellent

26 Jun 2024

Graciela

It's a cosy little hotel and well located, 3 min from the Westmarket tram stop that will take you to amsterdam central. Also just literally next to the hotel there's a bike rental shop, so that's very convenient of you want to explore the city by bike. Staff of the shop are very friendly.

The hotel staff was very friendly. My room was very small but comfortable and clean.

The only thing to be mindful of are the extremely steep quite long set of stairs of the entrance. Also had to climb stairs to the floor where my room was. I guess it's just how the stairs of many Dutch houses are and this is probably an old building so it has no lift.

The reception gentleman helped me up with my small suitcase. But If you have a lot of luggage, large luggage, or are someone with any sort of mobility problems, knee pain, or elderly, staying here would be problematic. So in that case find a place with a lift!

The breakfast was included and it was nice. You can also have coffee or tea included in your tarif at any time of day.

I think relation price/quality is pretty good considering how expensive hotels in amsterdam are. I wish I had found this hotel before. The previous night I stayed in in a different place, closer to the center and around the same price, and it was an absolute hellhole (Old quarter hotel, don't stay there).

Ah, Hotel Clemens also has two adorable cats hanging out in the lobby, which for me is a plus for sure! Pet with caution!

Business_and_leisure Self

8/10

Excellent

07 Jun 2024

Joanna

The staff was very helpful and friendly!

Leisure Family

10/10

Exceptional

07 Jun 2024

Amanda

The staff were very courteous and helpful. Breakfast was great! The 24-7 coffee was really nice. Loved spending time with the resident cats!

Partner

10/10

Exceptional

28 May 2024

Barbara

We enjoyed our stay. The stairs were a bit intimidating. However the hotel workers were more than willing to carry our bags up and down.

Partner

10/10

Exceptional

17 May 2024

Allan

Great location, friendly staff, steep stairs!

Friends_and_family Family

10/10

Exceptional

10 May 2024

Paul David

What a gem of a place. I was a little sceptical from the street as I imagined it to was going to be outdated and noisey inside but it was anything but.

Climbing the (steep) stairs to receiption we received a warm welcome from the staff who were being supervised by one of the resident cats. We checked in and were offered a drink and for our bags to be stored as we were early.

Returning later, our bags had already been taken to our room on the top floor for us. The room itself had all the things you need and none of the things you don't need. It was a little compact but that's to be expected in most European city centre locations. The room and bathroom were modern, clean and well maintained.

Breakfast was continental style and had a good variety of different dishes to try. There are two balcony areas adjacent the breakfast room with pleasant views watching the world go by.

We stayed for 2 nights and would happily return or recommend this to other travellers. The only potential downside would be the steep stairs, two flights are needed to get to the rooms and this may deter some visitors. For everyone else, what are you waiting for?

Having stayed in hotels with 3, 4 and 5 stars I have to say that it was the friendliness of the staff which makes the difference here and Clemens Hotel punches above its weight.

Leisure Partner

10/10

Exceptional

05 May 2024

Elizabeth

73 steps straight up; that's the hard part (if you're on the 3rd floor); but the staff takes care of hauling your luggage up and down so that's great; small rooms but we had 3 in a room and it wasn't too bad; I forget everything in Europe is on a smaller scale than in the US; nice little breakfast; staff went out of their way to make our stay very pleasant; great location for public transportation, lots of restaurants, shopping, sites, close by; just don't go on King's Day, whatever you do, don't go that day

Leisure Friends

10/10

Exceptional

26 Apr 2024

Leslie

Charming Stay at the Clemens

We absolutely loved our stay at the Clemens Hotel. Charming, welcoming and right in the heart of things and walkable to museums and sites. We wanted a hotel with authentic flavor and Clemens hit the mark 100%!

Friends_and_family Friends

10/10

Exceptional

23 Apr 2024

Jodi

Very cozy. Staff superb. Breakfast great. Location perfect.

Leisure Friends

8/10

Excellent

19 Apr 2024

Inez

The Clemens is very well located, close to the canals, Anne Frank house, etc. The staff was extremely nice and friendly, leaving treats and finding restaurants for us. It has a nice continental breakfast and a cozy sitting area with balcony. The room was small, but that is usual in Europe. Beds were comfy. Bathroom was really tiny. The 37 very Dutch steps were very steep, so if you have ambulating issues, consider staying somewhere else. The staff was very helpful handling the luggage up and down the stairs. I thought the price was steep… but all hotels in Amsterdam are!!

Leisure Family

10/10

Exceptional

13 Apr 2024

Tina

We had an amazing time at Hotel Clemens! The room was perfect, had a nice view and wonderful amenities. The breakfast was delicious and the staff, including resident kitties, were very kind, helpful and welcoming. Will stay again the next time I visit!

Leisure Friends

10/10

Exceptional

29 Mar 2024

PAMELA

A wonderful place to stay in every respect - comfortable, clean, centrally located, charming - and two lovely cats as a bonus! A great value! Will definitely be back!

Leisure Self

10/10

Exceptional

29 Mar 2024

kylie

The staff were so exceptionally welcoming, they really made you feel like you were part of the family, they carried our bags up amd down the stairs when we came and when we left and yes there were alot of stairs but that was the only downside, the room was clean and the central location was perfect, would definitely stay there again in a heartbeat.

Leisure Family

10/10

Exceptional

29 Mar 2024

Verified traveler

Clean, comfortable hotel with great service.

We had a wonderful stay and would stay again if in Amsterdam. Lots of charm and heart. The front desk was so helpful and kind and had the hospitality of a more expensive hotel. Really nice spread for a continental Breakfast. We had gluten and dairy intolerances in our group and they had options available for both. You definitely need to be in good shape as the stairs are steep and there is no avoiding them. They did come running to grab our bags when we arrived which was very nice. The stairs did mean that we stopped back less times in the day though. Our triple room was jusssst big enough for three of us but you would want to be very close to the people you are traveling with, the room sizes are that of a standard small bedroom. If you are looking for a clean affordable place to launch off busy travel days from this is the perfect place.

Friends_and_family Family

8/10

Excellent

25 Mar 2024

Marcella

Lovely little hotel . Friendly staff . Conveniently located . Make sure u don’t take huge luggage because as soon as you open the door to the hotel you are climbing up a lot of stairs. It’s narrow and steep

Leisure Family

10/10

Exceptional

10 Mar 2024

Jodie

This hotel is fantastic! The service from the staff is excellent, they are so friendly and helpful. The hotel has a homely feel and there are two resident cats which I loved! Reception is open 24/7 and the staff can store your luggage if you arrive early or leave late, and still want to go out and explore. There are many stairs and no lift, which was not a problem for me, but something to consider if you have mobility issues.

My room was small but clean, cosy and fine for just myself. I had a garden view and the room was very quiet. Breakfast was included and there is tea, coffee and snacks available 24/7. The hotel is very safe and secure and is in walking distance of Dam Square, the shops, canal cruises, the central train station and many other points of interest.
I recommend this hotel and would stay here again when in Amsterdam.

Leisure Self

8/10

Excellent

08 Mar 2024

Teresa

Staff were very helpful with carrying luggage up the stairs. Staff were very friendly and accommodating.

Leisure Friends

10/10

Exceptional

16 Feb 2024

Traci

This was a wonderful hotel! Great staff! Excellent service! Oh those stairs though ☺️☺️☺️☺️

Leisure Family

10/10

Exceptional

13 Dec 2023

Heidi

Great location!

We chose this hotel because it was walking distance to many things we wanted to see in Amsterdam. A bonus was that a train stop is only a block away so you can easily get anywhere.
We arrived on a red eye flight and got to the hotel before noon. We had hoped to just sit in the lobby and play cards for a couple of hours. However - they offered us brunch and got our room ready within an hour so we got a much needed afternoon nap before our canal tour!
We didn’t realize there would be such a steep stair climb but that is not uncommon in the area. The room had what we needed but don’t expect extra space.
Would stay here again!
They have 2 nice cats. If you have a cat allergy, that could be an issue.

Friends_and_family Family

10/10

Exceptional

11 Dec 2023

Ashley

Quick trip to Amsterdam

I only stayed for a long weekend, but found the hotel to be quaint, clean & conveniently located. Staff were friendly and answered questions, lobby was large and decorated for Christmas (& had lots of local info), and the included daily breakfast was plentiful. The room itself was a modest size in comparison to US hotels but, nothing out of the ordinary for European standards. There was a booklet with information about the history of the hotel in the room which I thought was a really nice touch. I read the reviews & was knew to expect all of the stairs, so they weren’t bothersome; I was on the second floor with about 60 steps to get to my room.

Self

10/10

Exceptional

30 Nov 2023

Ray

We liked the location, free coffee all day and the sitting area provided in the main lobby.

10/10

Exceptional

27 Nov 2023

Breana

Lovely hotel with wonderful staff

Beware the stairs! Other than the extremely steep stairs up to the lobby and then again up to the guest floors, this was a charming hotel with gracious and accommodating staff. Breakfast was delightful, the location was eminently walkable and yet quiet, and we would be very happy to stay here again.

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