Melrose

Netherlands , Amsterdam and vicinity
amsterdam, Elandsgracht, 92 6
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100 reviews shown

10/10

Exceptional

07 Mar 2026

Diane

I love the Melrose Georgetown Hotel. The rooms are roomy and the lounge and lobby area are thoughtfully appointed. Mainly the front desk was so kind when I arrived early and provided a much needed early check-in, after a rough and sleepless flight. The front desk manager and his staff are outstanding!

Self

8/10

Excellent

07 Mar 2026

Christine

My room was not maintained well. There was a party in my room prior to my stay that they had hung decorations from the ceiling and left the tape. The lampshade was falling off the lamp. The safe in the cabinet key popping open the cabinet door. The curtains were heavily stained. The bathroom had stuff all over the wall paper. The wallpaper had huge gouges in it. The furniture was all dinged up. The property is not handicap accessible. You have to go up stairs to get to the elevator, no ramp is provided and the mini elevator meant for wheelchairs is out of order. The hotel does not offer food throughout the day. There is nothing posted in the room about restaurant hours. Not worth the money and definitely not luxurious. I have stayed in nicer 3 star hotels.

Self

10/10

Exceptional

03 Mar 2026

Jules

Very clean room and very nice staff. Simone the bartender was sweet and lovely to speak with.

Self

10/10

Exceptional

02 Mar 2026

Raymond

The Melrose staffers do an excellent job. I always look forward to staying here. The location is great, the rooms are comfortable, and the food & wine are delicious.

Self

10/10

Exceptional

01 Mar 2026

Marianna

I have very comfortable time in Melrose hotel. Everything was excellent. Thank you.

10/10

Exceptional

25 Feb 2026

Jacqueline

Great hotel I enjoyed the stay.

Self

10/10

Exceptional

25 Feb 2026

Pinky

Friendly staff its a beautiful hotel. I enjoyed the stay.

Self

4/10

Poor

23 Feb 2026

Darlene

We were traveling with a 9 month old and this hotel did not accommodate us. We had to request a crib for our suite about 4/5 times before they delivered one. The small luggage elevator was broken and they had no ramp to access the first floor to main elevators. We had to carry our stroller up and down the stairs. Valet attendant had to help at check in due to absence of receptionist. He was wonderful!! The refrigerators have no freezer compartments for baby items or freezer packs. Unfortunately, it made our stay very difficult, so we checked out early and they would not refund our money. May be a nice place if you aren’t traveling with children. The valet is pricey but the attendants make it worth it. They were wonderful!!

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Vincent

Good, not great..sraff courteous but flaws in checkin a d room info

Partner

10/10

Exceptional

18 Feb 2026

Matthew

The Melrose staff was amazing!

10/10

Exceptional

15 Feb 2026

Ashwin

Kiddy was superb! Gave us a complimentary upgrade to a suite! Superb stay

10/10

Exceptional

12 Feb 2026

amir

Best service

10/10

Exceptional

07 Feb 2026

Kenneth

the rooms were clean and

10/10

Exceptional

05 Feb 2026

Manuel

Very courteous staff .

6/10

Pleasant

03 Feb 2026

Jayden

The room king suite said that it included a complimentary bottle of 🍾 champagne for my wedding anniversary and the king suite supposed to include a kitchenette and microwave. None of these amenities were included eventhough the details said that we would. The first suite we styed in had mold in the front coat closet.which caused allergies to flare up. Although, kaddie recolated us to a different suite and gave us complimentary breakfast vouchers for the issue's. Thanks Kaddie And General Manager Mahmoud for your hospitality!

8/10

Excellent

02 Feb 2026

Jennifer

incredible staff, amazing amenities, overall great expirence

Business Self

8/10

Excellent

01 Feb 2026

Juan

Staff and location were excellent

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

Bradley

Could’ve been the snowstorm that made it seem understaffed, but the hotel felt like no one worked there. The bar was supposed to open at 5 or 5:30 - we stopped down there at 6 and no one was working. We tried to get to get breakfast in the AM and no one was there either. The couple of staff we interacted with were nice and helpful, but it was like a ghost town. We got a drink at a hotel 2 blocks away and it was very lively so I don’t think it was the city or the part of the city we were in. Room was fine except the temperature was pretty warm and it didn’t seem like there was a way to adjust it.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Miriam

What stood out the most was the extremely wonderful staff from the moment you step up to the front desk.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Josie

Our stay was absolutely fabulous!!

A special shout out to :

8/10

Excellent

25 Jan 2026

angela

The Internet works very poorly. There is no breakfast

Business Self

10/10

Exceptional

25 Jan 2026

liza

👌

6/10

Pleasant

24 Jan 2026

Christine

Great location. Beautiful lobby and nice size room. Hand towel and bed sheet looked like droplets of fresh blood. Sides of toilet had urine build up. Constant drilling noise. I didnt complain due to price point just asked for fresh sheets. Overall room was nice and location was great. I did bring my own bath towel and always disinfect with my lysol wipes. The urine build up on the sides of the bowl i didnt touch. Overall I did like hotel.

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Sven Erik

Staff is always the best

Business Self

10/10

Exceptional

23 Jan 2026

Julia

Nice hotel, pleasantly surprised by bathrobes and other accessories in the room (handheld steamer, for example). Courteous staff and good location!

Business Self

8/10

Excellent

18 Jan 2026

Christine

Nice weekend stay!

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Coleen

Staff is superb! Room is beautiful and roomy. Clean!

Leisure Partner

4/10

Poor

16 Jan 2026

Dorota

We saw a mouse in the room

Business Family

10/10

Exceptional

14 Jan 2026

Kaili

Room is clean. Staff are professional and friendly.

4/10

Poor

04 Jan 2026

Parul

Loud clanging noise at night and early am that sounded like construction/drillimg. We complained and were dismissed. Was charged $10 for the water even though i had a $30 beverage credit that I only used for one day. Very dirty and dated bathrooms and didn’t have hot water on day 2. Overpriced.

Leisure Family

10/10

Exceptional

01 Jan 2026

Raymond

Great hotel. I always look forward to staying at the Melrose!

Partner

10/10

Exceptional

28 Dec 2025

Raymond

Love staying at the Melrose. Staff is great. They even gave me a room upgrade!

Partner

2/10

Poor

24 Dec 2025

Michael

It lacked all the promised amenities.

10/10

Exceptional

20 Dec 2025

Craig

Great room, great staff .

2/10

Poor

16 Dec 2025

SONIA

The front desk person was very rude and unhelpful; she had attitude in responding to any questions we had. She also said she does not care if we don't stay it that hotel again.

Leisure Family

10/10

Exceptional

16 Dec 2025

Earl

Room was spotless and the staff could not have been more helpful or pleasant .

Leisure Partner

2/10

Poor

16 Dec 2025

robbie

-After fees that I was unaware of after checking out my bill was $98 for 2 espresso Martinis at the bar.

-Got charged $106 for 1 night valet parking my car

-Room was so hot, had to open a window to let the winter cold in

10/10

Exceptional

04 Dec 2025

Norah

I had an absolutely amazing experience at this hotel! The service was outstanding, the room was beautiful and comfortable, and the amenities were top-notch. I highly recommend it to anyone looking for a great place to stay.

10/10

Exceptional

03 Dec 2025

Kenneth R

Good

10/10

Exceptional

02 Dec 2025

Raymond

Front desk staff very welcoming. They even gave us a room upgrade!

Later that night, we had a delicious round of drinks at the bar.

Partner

10/10

Exceptional

02 Dec 2025

Stephen

Beautiful hotel, very pleasant staff, the room was clean and comfortable. The beds were nice and firm.

10/10

Exceptional

01 Dec 2025

Sonya

Clean, friendly staff, great location

Leisure Family

4/10

Poor

01 Dec 2025

Alexander

Rooms are dirty, run down Staff is polite.

Partner

6/10

Pleasant

30 Nov 2025

Karla

The only redeeming quality of this hotel was the front desk staff. They were pleasant and helpful. The hotel room was in need of simple maintenance. The headboards were flaking off pleather, the toilet paper holder kept falling off the wall and the shower needed visible repairs. I can appreciate a historic hotel but only if it is kept up. We ate breakfast in the hotel and even thought the food was good it came out completely cold. This was a mediocre hotel experience at best.

10/10

Exceptional

30 Nov 2025

megan

Great staff

Leisure Friends

10/10

Exceptional

30 Nov 2025

Tara

Clean

Leisure Family_with_children

6/10

Pleasant

29 Nov 2025

Sophia

I would have loved to give this hotel a 5 star rating because the front desk staff were absolutely wonderful and so was one of the restaurant waiters Sofiane, but unfortunately the room was awful and I had a suite. The carpet was beyond disgusting, the wallpaper had stains and rips throughout the suite, the bathroom trim was painted over a hundred times and had stains everywhere as did the grout in the shower. The bed was very cheap and uncomfortable. The location was not in walking distance to anything and we heard gunshots one night from our room. There were other issues, but these were a few and I’m a very easy guest to please, so this says a lot. I would not stay there again although the lobby area was nice and as pictured

Leisure Family

10/10

Exceptional

27 Nov 2025

Robert

Accommodations and caring staff

Self

10/10

Exceptional

26 Nov 2025

Michael

As always great service

Business

8/10

Excellent

26 Nov 2025

Susana

All was good . Need updated TVs in room

10/10

Exceptional

22 Nov 2025

Chivon

Excellent staff, great room, and super clean

Business

8/10

Excellent

21 Nov 2025

Tarja

I did not have breakfast

Business

8/10

Excellent

18 Nov 2025

Robyn

Hotel was very efficient although they had switched the HVAC system over to heat and I had no air conditioning in my room. They brought me a fan and I came home with a cold.

4/10

Poor

17 Nov 2025

Annita

My debit card was charged for “incidentals” and I emailed the property to provide explanation but never heard back from anyone. The fridge wasn’t working so I couldn’t save any perishable foods I had, the coffeemaker just spilled all the water underneath it and didn’t brew any coffee, and the tv in the suite’s living room area wasn’t receiving any signal.

4/10

Poor

16 Nov 2025

Tony

old furniture and carpet. The cabinet door to the refrigerator could not be opened; carpet looks grey and needs cleaning
there were 2 elevators and only one elevator was working during my stay
children were running around the hallway
my room was next to the elevator and was more noisy

Business Self

4/10

Poor

16 Nov 2025

Kim

I didn’t use the offered breakfast.

Leisure Family

6/10

Pleasant

15 Nov 2025

Mahdeiran

There was no free breakfast. The AC not working. Too hot in the room. No parking available. The valet parking too expensive

Business

8/10

Excellent

14 Nov 2025

Judy

Midnight i heard noisy from hallway. I wish to sleep but i can't.

10/10

Exceptional

12 Nov 2025

Joshua

Really exceptional hotel for the price. We had a beautiful and comfortable corner suite, with great views of leafy Georgetown/Washington DC. We didn't eat in the hotel or use the bar as there is a wide choice of excellent breakfast/brunch and dining options nearby. The free hot drinks in reception in the morning was a nice touch. Staff were polite and welcoming and the facilities well maintained.

Friends_and_family Friends

8/10

Excellent

12 Nov 2025

Steve

Staff was very pleasant. Room was fine but the thermostat was not working properly. We had to open windows to let air in because it was so hot and the temp could not be turned down. Room showed its age- the bathroom doors did not close properly and the shower was a bit worn. Wasn't bad for the price and location. Paying $72/night for parking was an unpleasant surprise and had I not checked the parking app id have been charged for 2 nites instead of one. The hotel should validate for at least a portion of the parking expense for guests.

Partner

6/10

Pleasant

11 Nov 2025

Shelley

Hotel is old and not up to standards based on the rates charged. There is rust in the bathroom, the doors do not properly close, the elevators are very slow and/or broken, the front desk is unreachable via phone unless you physically go to them, the heat was on when the outside temperatures were in the high 60's, making the room uncomfortably hot. Overall, the experience was very poor and I would not recommend or return.

Leisure Partner

6/10

Pleasant

10 Nov 2025

MICHAEL

One working elevator is not sufficient for a busy hotel like this. I went for breakfast on saturday morning and there was not a server working even though it was during business hours. Instead a kitchen worker/ cook came out and helped. (He was great but clearly overwhelmed) The bar should stay open past 9 on weekends. There was a flyer for in room dining in my room but when I tried to order I was told the service was not offered.

Leisure Self

10/10

Exceptional

10 Nov 2025

Mike

Room is spotless

Friends_and_family Friends

10/10

Exceptional

10 Nov 2025

Felicia

Overall, this is a lovely hotel. The restaurant serves excellent food. The room was nice and comfortable. The Lobby and bar were nice. While the accommodations were nice, it is an older facility so if you have arthiritis and/or other joint issues, be aware that the commodes are low to the ground. Also, if you are prone to keeping track of your expenses, please be sure to inquire about the amount of the deposit and the Preservation fee. We did have an issue about the way their charges showed up on our bank account. When we inquired about the charge, Kitty, could not explain it. However, when we mentioned it to Liz, she was very helpful and expeditious in keeping us informed. The charges did drop off as Liz surmised. We really like this hotel and will stay again. We hope that they have better price transparency especially on their website and with their third-party hotels as well as adequate training for their receptionists when explaining the aforementioned issue. I must add that our issue was not isolated. There were a couple of people ahead of us who experienced the exact same issue. We had a great time despite the government shutdown. Thank you to Liz Morel and Ninette, to Sofiane A. who delivered our breakfast and to Omar F. our dinner server and Simone D. our bartender! Each of you enhanced our stay! See you next time!

Partner

10/10

Exceptional

09 Nov 2025

Maria

Excellent

Leisure

10/10

Exceptional

08 Nov 2025

Frederick

Hotel was good. Location was excellent. Staff went above and beyond. They didn't stop spamming me with emails after checking out though so make sure you give them a throwaway email address.

4/10

Poor

07 Nov 2025

Ann

Rooms were hot !!! Staff was friendly but air conditioning would have been nice.

8/10

Excellent

07 Nov 2025

Kent Donald

Beautiful, safe, clean, comfortable, and near to restaurants and the National Mall. I'd stay here again!

Only cons were:
--TV wasn't working when I arrived, but it was fixed within 12 hours of reporting
--hot water supply seemed to struggle in the mornings
--I couldn't get my room as cold as I wanted, but it was still pretty good

Leisure Self

2/10

Poor

05 Nov 2025

Arnav

The Air Conditioning in the room is not working. The technician came in and said “Air Conditioning will not work because the temperature outside is dropping”. I don’t know how they both are linked. They opened up the windows and gave me a fan, which is just terrible. I don’t know which hotel do this, but it’s literally the worst way you can treat your guest with.

Leisure

6/10

Pleasant

05 Nov 2025

Lasitha

Staff were great but the rooms are really tired and need to be updated.

Business

6/10

Pleasant

04 Nov 2025

Carolina

First time staying at a “historical hotel of America” and I have to say… I was rooting for more. Dissapointed at the lack of actual preservation of the space. Too much of a modern aesthetic and very little antique environment. The most antique thing in the hotel was the carpet!! And not in a good way- it was way too old and stained. I also came across a cockroach on the bathroom floor. A pretty big one at that. The view wasn’t much either and the windows were filthy. The bed seemed clean. The room over all had an ok feel to it, with basic cleaning at the surface but if you really paid attention there needed to be some deep cleaning done. Over all pretty bummed that my first time at a historical hotel wasn’t a great experience.
The workers were very nice and courteous. They made my stay more comfortable. Thank you staff!

Business Self

10/10

Exceptional

03 Nov 2025

Michael

Everything was great, Momo from the dinning room really helped us find something to do, due to the shut down. Omar for room services was great as well. We would love to come again!

Leisure Partner

10/10

Exceptional

03 Nov 2025

Stephen

The Melrose is my favorite place to stay in DC. It is located in close proximity to everything you want to see and do. The hotel is beautifully appointed, the bed and pillows are very comfortable, and the staff is exceptional. I don't bother staying anywhere else.

Business Self

10/10

Exceptional

02 Nov 2025

Gary

First time here and it was wonderful! Kiddy checked us in and was so nice! Great location, excellent house keeping and staff. Channel (hope i spelled her name right). Wonderful neighborhood to explore. Would stay here again. Thank you Melrose

Business_and_leisure Family

8/10

Excellent

02 Nov 2025

David

Great hotel with good proximity to GW and Georgetown. Bar typically closes early, around 10, and breakfast menu seems pretty high. No ice machines on the floor or laundry machines. Stayed here multiple times and would highly recommend but it is missing a few conveniences.

Friends_and_family Family

6/10

Pleasant

02 Nov 2025

Penelope

No bars or racks for hand towels, light bulbs out in vanity, no response for room service initially then when delivered was informed that some menu items ordered werent available and ensured they wouldnt be on final bill but was charged a random additional amount on checkout bill that front deak staff coulsnt refund. Also received no napkin, salt/pepper or cutlery with room service delivery

Business

8/10

Excellent

31 Oct 2025

Mazin

The rooms were poorly updated by an amateur handyman.

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2025

Kathryn F

Room was spacious for our 6 day stay. Staff was very friendly and helpful.

Partner

10/10

Exceptional

31 Oct 2025

Mark

Great service, centrally located, breakfast was really good

Business

10/10

Exceptional

30 Oct 2025

Steven

Everything was great

6/10

Pleasant

28 Oct 2025

Patrick

Although the hotel lobby was nice, it needed some up keep as well as rooms, garbages were over flowing in lobby, 1st room they offered us had a terrible cesspool smell. Hotel staff quickly moved our room which was better. But overall cleanliness of hotel was lacking and worn. They have a restaurant on site, but never saw anyone dining in it. Parking is only valet from a different company at the hotel and was very expensive. They do not tell you this when you arrive. Overall stay was pleasant.

Leisure Family

10/10

Exceptional

27 Oct 2025

Jessica

My husband loved his breakfast! Our room was beautiful and clean, the bathroom was great, excellent water pressure.

Leisure Partner

4/10

Poor

27 Oct 2025

Autumn

dirty room, floor stained. hall way on floor smelt terribly. barking dogs all night

Business_and_leisure Family

8/10

Excellent

26 Oct 2025

deb

Joseph and Keith were so helpful!

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Gustavo

Centrally located

Business_and_leisure Family_with_children

6/10

Pleasant

26 Oct 2025

David

I've stayed here many times and have enjoyed the hotel's vibe, location, and value. However, my room was subpar during my most recent stsy -- there was a musty aroma, a constant noise that couldn't be identified, and a view of trash receptacles. I asked someone at the desk if they put customers who booked lower rates through third parties in rooms that have not been updated and was told no and that room selections are based on availability. Not sure what that means, but all rioms should be updated.

Leisure Self

10/10

Exceptional

26 Oct 2025

Jan

Well appointed and clean room. Great bed with excellent linens. Checked in late evening, but desk clerk was warm and welcoming. Hotel was near full capacity and only available rooms were first floor, but offered to move me on 2nd day if desired… very thoughtful.
Guests nearby were allowing their door to slam with every use - ergggh.
Hotel room doors have auto lock feature that requires one to turn the interior door handle to close it quietly.
Hotel has beautiful lobby with multiple comfortable seating areas throughout, some tucked away from main passage.
Never had an issue finding street parking but you have to read the parking signs carefully and use the pay app.

Leisure

10/10

Exceptional

25 Oct 2025

Janet

Great little amenities. The steamer was missing but there was also an iron available. There was also an umbrella available just in case it rained.

Self

10/10

Exceptional

24 Oct 2025

Julie

Nice clean room, friendly staff, excellent dinner

Business Family

2/10

Poor

24 Oct 2025

Emma

The room was filthy and cold. There was a full set of someone's toenails on the carpet. It clearly hasn't been vacuumed. The AC wasn't working. After half dozen calls to reception, I was brought a tiny space heater. An hour later the room was still freezing so I had to move all my stuff to a smaller and noisier room. Staff were unhelpful and had to be repeatedly asked to do what they just said they would do. Horrible experience

Business

8/10

Excellent

24 Oct 2025

CINDY

Did not get breakfast at the hotel

Leisure Family

8/10

Excellent

24 Oct 2025

Hani

The hotel rooms need to be re-done by professional contractors. The rooms currently appear to be done by a lazy and sloppy handyman.

Business_and_leisure Family

6/10

Pleasant

23 Oct 2025

Alejandro Aguilar

They do not tell customers about the taxes in property and mention it only as a safety deposit. They tell you at check out that it is for the property taxes.

10/10

Exceptional

23 Oct 2025

Sarah

I did not eat breakfast in the hotel so no judgment. Elevators slow and crowded at rush times. Very efficient reception service. Minimal sized bathroom but all worked well

Business Self

10/10

Exceptional

22 Oct 2025

Tatyana

I try to book at the Melrose every time I go to DC. I liked the staff, comfort, good location, and excellent breakfast (for extra $) Highly recommend to stay here at least once.

10/10

Exceptional

21 Oct 2025

Bruce

A DC Home Away From Home

We were on a short visit to DC. Hotel location was great, very close to some good restaurants, a short walk to the Metro, bus to Georgetown is across the street. Room was very comfortable. We enjoyed our stay

Partner

10/10

Exceptional

21 Oct 2025

DAVID

Clean

Leisure Family

10/10

Exceptional

20 Oct 2025

Hermelinda

Great place to stay, family friendly, clean, historic site, & near lots of shops, restaurants & entertainment. Perfect if visiting your college student.

Leisure Family

10/10

Exceptional

20 Oct 2025

David

Lovely place to stay! Perfect location near Georgetown, spacious well designed room! My new favorite DC hotel!

Leisure Family

10/10

Exceptional

14 Oct 2025

Daniel

Very nice hotel.