Name: Krisotel
Address: MARNIXSTRAAT, 372, Amsterdam, 1016XX, NL

8/10

Excellent

18 Jul 2026

Nitzia

Excellent location , very walkable, near to restaurants and attractions. Air conditioning worked great only con was that the bathroom was tiny! No countertop space , toilet was pretty much directly under sink

Partner

10/10

Exceptional

18 Jul 2026

Edward L

Clean room, helpful staff, air conditioned, convenient location. Easy walking distance to the airport bus. Room was not fancy but had everything we needed.

Partner

6/10

Pleasant

17 Jul 2026

Amy

Great location, room was extremely dusty upon arrival.. rooms are very small, struggled getting in the door with my suitcase. Breakfast was expensive for the selection. Very difficult to get an uber from the hotel location, app directs you down the street for pickup.

Self

10/10

Exceptional

16 Jul 2026

Peter

Great stay for 2 nights. Smaller boutique hotel. Rooms were clean and AC was excellent. Staff were friendly and helpful. Close to all attractions

10/10

Exceptional

15 Jul 2026

Carolina

The staff is very helpful and friendly! The hotel is located in a quiet area, reasonable walking distance from tourist area. There is free is coffee and tea all day long. I enjoyed my stay at Krisotel !

Self

8/10

Excellent

12 Jul 2026

Jessica

Nice room, our stay was in one of the underground rooms but unlike other reviews, we didn’t hear much noise from the first level, despite there being noise when we went up. Great location.

Partner

10/10

Exceptional

11 Jul 2026

Parag

Outstandingly helpful staff, excellent amenities, great location for Amsterdam city experience. Very highly recommended.

Family_with_children

10/10

Exceptional

09 Jul 2026

Susan

Clean room staff good breakfast good, fair.

Partner

10/10

Exceptional

07 Jul 2026

Osama

The hotel is located close to the tram and near some points of interest. Staff is friendly, the room is clean, and the AC works great! We did not book with breakfast included but we still had free tea/coffee at the hotel.

Partner

10/10

Exceptional

05 Jul 2026

Sebin

Very helpful and kind staff, room well kept, perfect location

Self

10/10

Exceptional

03 Jul 2026

Jonathan

Staff were very friendly and accommodating. Property was in similar condition to photos. Air conditioning worked properly. Would definitely recommend.

Self

8/10

Excellent

30 Jun 2026

Ava

Room was clean ,and kept at minimum furniture. Their breakfast is very simple but they have coffee machine for all guests all time.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Yael

Location is excellent, walking distance from all the main attractions and neighborhoods. We received a room facing the back so it was very quiet even though we were on the first floor. AC works great which was very important to us given the summer heat. Only thing to note is that rooms are very small.

8/10

Excellent

26 Jun 2026

Douglas Lorne

Hotel and rooms have been updated and in nice condition, however the rooms are small and the walls are thin, so you can hear others. Bed and pillows were comfortable. Buffet breakfast was good however they would like you to choose a time slot for when you will coming down for breakfast, which can be a added hassle if you’re not sure when you’re going to start your day. I expressed this to them so they were willing to be flexible.

Self

10/10

Exceptional

26 Jun 2026

Valentina

-

Friends

10/10

Exceptional

26 Jun 2026

Roland

Great hotel, location and service. Only disappointing thing was no ice available.

Partner

10/10

Exceptional

24 Jun 2026

Jordan

Great value for money staff very helpful

Partner

8/10

Excellent

23 Jun 2026

Peter

A

Partner

10/10

Exceptional

23 Jun 2026

Thomas

Great location and very helpful staff.

10/10

Exceptional

18 Jun 2026

Emily

It was a great property and in an excellent location to all of the museums and sights I was going to see. I did have a little trek from the tram stop to the hotel, I came from the main train station & took the tram. It is a very safe location too, my friend from the area confirmed for me. Room was clean & it does have air conditioning which is awesome.

Self

10/10

Exceptional

17 Jun 2026

Michael

Great location and remarkably quiet. The room wasn’t huge, but certainly big enough and had its own, well-appointed bathroom. Just blocks away from all the action, but just far enough away to feel more peaceful. Like a lot of accommodations in Amsterdam, take the stairs if you dare; I recommend the elevator!

Partner

10/10

Exceptional

14 Jun 2026

Carisa

We stayed in a 4 person family room and were so surprised it had a balcony view of the street. The staff was helpful, the rooms were well kept, and the location was great. Bathroom was much larger than other European hotels. Would definitely stay here again!

10/10

Exceptional

14 Jun 2026

Nadia

Location is absolutely ideal to everything. Very quiet neighborhood. Great staff.

6/10

Pleasant

13 Jun 2026

Sandra

Great location. My room was on top floor facing the street and with my understanding (after the fact), it was facing a bar. It was louder at night than in the day. I had interrupted every sleep 30 minutes to 1 hour for 2 nights until 330ish. Rooms are as shown in pictures and small. Staff were great. Big safe that cold laptop, camera gear plus other stuff. Big plus. Still, I think it was over priced for what we got. 3 star. Been there, done that and never again.

Friends

10/10

Exceptional

12 Jun 2026

Jennifer

Lovely hotel! The stairs going into the basement were super crazy, but that’s not unusual in that part of the world!

Partner

8/10

Excellent

11 Jun 2026

Peter

Clean and quiet room, comfortable room .Air-conditioning worked well.
Breakfast was good.
Staff ere friendly and helpful.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Christopher

Great find, just as others had reviewed. Perfect central quiet neighborhood with plenty of restaurants, canal walks, close to museum square (walking 10-15 minutes to Rjikmuseum). Staff was very helpful and friendly - Farran especially! The comfort room was spacious by European guides. We didn’t pay for the breakfast but coffee, tea, water all available all day. Would stay again.

Partner

10/10

Exceptional

05 Jun 2026

Mary-Catherine

The hotel was situated where we could access everything easily.staff was great clean rooms.

Partner

8/10

Excellent

03 Jun 2026

Maria

We love the location of the hotel. It is in the center. Only thing, i didn't like is that room is too small. You cant even move.

Partner

10/10

Exceptional

03 Jun 2026

Nolan

Friendly staff and a clean hotel. Great stay

Family

10/10

Exceptional

01 Jun 2026

Davis

Room was comfortable, air conditioning worked well . Windows kept most street noise out. Shower was good with good water pressure

Partner

4/10

Poor

31 May 2026

Mary

The double room we were given was tiny and the bed was barely larger than a single bed. We were placed in a basement room that was not accessible by elevator. We have to carry our luggage down a very small spiral staircase without assistance. If you require basic accessibility this isn’t a good place to stay.

Partner

10/10

Exceptional

30 May 2026

Sarah

Excellent location! Kind and helpful staff! Rooms are on the small side but that's understandable being an older building, and shouldn't matter because you should be out and about exploring Amsterdam!

Partner

6/10

Pleasant

29 May 2026

Robert

We had a small double room which was very small for two people. The queen size bed was up against the wall on one side and two meters from the window on the other. There was hardly enough room for two suitcases at the foot of the bed. Our view was terrible. Looking out at the overgrown backyards of neighbouring apartment buildings. The bathroom was clean but small, with a nice shower. No ice machine ir ice in the dining area. But a cold water dispenser. It was an old canal house with a steep, winding staircase. Thank goodness it had an elevator. The location was great. Five minute walk from Leidseplein. Where there were two main tram stops, plus restaurants and cafes. Staff were very nice and helpful. Breakfast was adequate.

Partner

8/10

Excellent

29 May 2026

Nicky

Clean, staff were nice.

10/10

Exceptional

29 May 2026

Fiona

Great location, wonderful reception staff friendly and helpful.

Family

4/10

Poor

28 May 2026

Tsz Hei

Staff was very friendly and efficient. We appreciated the complimentary coffee/water/tea station.

The room is small, which is expected. However, we found that the room had very poor ventilation which caused us to have difficulties falling asleep.

Partner

10/10

Exceptional

25 May 2026

Jacob

The hotel staff were very accommodating and kind. The location of the hotel was perfect, and if i come back to Amsterdam. I'm 100% coming back here.

Extremely clean room , working a/c which was great as we went when the weather in Amsterdam was uncharacteristically hot

Partner

6/10

Pleasant

23 May 2026

Michelle

The hotel location was excellent and the staff was friendly. Free coffee and tea at the hotel's cafe area was nice as well. However, we stayed in a lower-level room, where you had to take a very narrow winding staircase to get to, which is not very safe especially when carrying luggage. The room was extremely small, the bed was small for 2 people and up against the wall on one side, and the pillows were pretty uncomfortable. Maybe some of the upstairs rooms are better, but I would not recommend staying in the smaller rooms if traveling with 2 people.

Partner

6/10

Pleasant

22 May 2026

Martin

Room really really small
Breakfast very minimal
Odors on first floor
Only 2-4 english channels on TV even if others are listed (they are not working)
Access to lobby from street has eight steps, not easy with large suitcases, no offer from personnel to help even with cameras as you have to ring a bell to enter

After walking the area yu have better hotels with same price range or lower.

Partner

8/10

Excellent

19 May 2026

Martha

The room and bathroom was clean, the staff very friendly and helpful

Friends

8/10

Excellent

17 May 2026

Mónica Mora

The breakfast was fresh and healthy, the staff was always very kind and helpful. Cleanliness could be improved (found a used cotton pad in the sink, and the shower gel was empty when we arrived). Rooms are small, but the location is convenient and easily accessible by public transport.

Family

6/10

Pleasant

17 May 2026

ROMEO

First timer in Amsterdam, stayed in Joordan District. If you just looking for a place to sleep, this hotel is fine. It is a walking distance from many point of interests. The tram and subway stations are very closed by. The front desk staffs are much more friendlier than the morning dining ones. The ladies need more hospitality skills.

Family

10/10

Exceptional

17 May 2026

Robert

Great location, close to restaurants, Metro, and walking distance to shopping, red light district and many other attractions. Krisotel staff were friendly and helpful. Rooms and shower are a little on the small side but adequate and clean.

Partner

6/10

Pleasant

16 May 2026

Darin

The location is ideal for the museums and local dining and shopping options. The common area of the hotel could be tidier, but the room was clean. The hotel staff were friendly and helpful. The air conditioning works well BUT is controlled centrally by the hotel staff, and they switch to heat in the evening. With warm days and cool nights in May it was too hot in the room in the evening. The hotel is on a busy street, and opening the windows allows in a lot of street noise.

Partner

8/10

Excellent

16 May 2026

Matt

Nice little place. Close to all the tram stops. The guy working the front desk was really nice and helpful as well.

Partner

10/10

Exceptional

15 May 2026

Vera

Nothing but professionalism was met at KrisotelAmstrtdam! Friendly and so welcoming and helpful receptionists, who didn’t hesitate to walk with you outside to show what exactly turn you need to make to get to where you need, carry your begs, patiently search for you to get the best tour, the best transportation, the best souvenirs stores… Tiny but so comfortable room with extremely comfortable bed, extremely white beddings and towels, thoughtfully prepared for you sets for tea or coffee centered with cozy singing kettle. Thank you all from Krisotel for making eight days of my Amsterdam vocation so joyable!

Self

8/10

Excellent

14 May 2026

Crystal

Amazing stay at the rooms were clean. Property was nice and unlimited coffee or tea all the time. It was a nice bonus. Our only complaints were the room got hot and you couldn’t adjust the temperature. And the bathroom smelled like a sewer

Partner

8/10

Excellent

14 May 2026

Adrianne

The staff were really helpful and made sure that we were aware of info of the hotels in terms of check-in/check-out.

Family

10/10

Exceptional

07 May 2026

eXavier

Clean, quiet room with large, openable windows. Knowledgeable staff, also helped with bike rentals and extra pillows.

8/10

Excellent

07 May 2026

Kimberly

The location was wonderful. We walked to the museums and also next day to Anne Frank house, palace, red light district. All within 30 min walking from hotel. Also lots of eateries within 10-15 min. Staff extremely friendly

Family

10/10

Exceptional

30 Apr 2026

Silvia

front desk staff was super friendly and helpful.
we stayed in a quad room. was comfortable and enough space.
elevator worked, and location was perfect.
love the free coffee machine in the lobby.
thanks!

Family

10/10

Exceptional

30 Apr 2026

Abigail

Good location

Partner

6/10

Pleasant

29 Apr 2026

Debbie

We ended up booking this hotel for a girls trip in April. We had a room facing the street so it got very loud at night as there was a Coffeeshop and pub right across the street. The other reason for the noise-the hotel staff kept manually turning off the AC- forcing us to open the window to cool the room down. Some nights it was quiet, other nights we were not able to sleep. Several nights it appeared someone was stomping or moving furniture in the room above us.

Friends

10/10

Exceptional

28 Apr 2026

Baomin

Very good location and walkable to many sites. Free coffee and other hot drinks.

Family

10/10

Exceptional

28 Apr 2026

Glenn

.

10/10

Exceptional

27 Apr 2026

Mina

Perfect location and very clean!

10/10

Exceptional

27 Apr 2026

Hrishali

Great stay, excellent location! Friendly and warm staff. Typical of the region the room is a little small so plan accordingly.

Partner

6/10

Pleasant

26 Apr 2026

George

Overall an ok stay but would try and avoid the basement rooms. We were right below reception and could hear every chair moving. In addition there were a few ants in the room. That said, the staff were very helpful in resolving this and accommodating. Free coffee and water was a nice touch. Location was great as slightly away from the hustle and bustle but everything was walkable

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Michael

The location was great, within walking distance of most attractions, especially the Vondelpark, Van Gogh Museum and Rijksmuseum. Hotel staff were very helpful. The room didn't have a view and was a little dated, but clean and comfortable. We didn't try the breakfast, but it looked good.

Partner

8/10

Excellent

19 Apr 2026

Glenn

Buffet breakfast had plenty of choice and small but clean eating area. Free coffee and tea available 24/7 which is a nice touch. Staff were courteous and helpful. Room had the necessary amenities and was clean but small. Very tight bathroom and sleeping area

Family

10/10

Exceptional

18 Apr 2026

Cheng

Friendly and very helpful staff

Family

10/10

Exceptional

17 Apr 2026

Sean

This hotel was very convenient, the location is perfect. Very easy to get yourself around with Tram/Metro/and Train. Our room was on the fourth floor and very quiet. Unfortunately we have not tried breakfast but by the looks of it it looked pretty good. Coffee is free all day and it is delicious, grab one to go on the way out.
Management was so nice to hang on to our luggage before checking in and again after checking out.
Would do again for sure.

Partner

10/10

Exceptional

16 Apr 2026

James

Great hotel at a reasonable price. Perfect location to get around town, close restaurants and bars. Rooms aren't huge, but adequate. Staff is super friendly and helpful.

Family

10/10

Exceptional

14 Apr 2026

Smruti

Convenient location, friendly staff

8/10

Excellent

13 Apr 2026

Virginia

Did not have breakfast. Staff was fine

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Jordan

Very convenient walk to central Amsterdam near all of the restaurants, Anne Frank house, Van Gogh Museum, canal cruises, Heineken. Clean, comfortable, nice little dining area with a coffee machine to make your own coffees in the mornings. Vending machine in lobby for any snacks or drinks you may have forgotten to grab. Tram isn’t a far walk either. Staff were very nice. Bathroom is a little small and has a step up so sometimes would trip going in and out. Housekeeping tidied up very nicely everyday as well.

Self

4/10

Poor

09 Apr 2026

Craig

The breakfast buffet was very limited. No air conditioning. Worst of all was a bar across the street with loud drinkers until the late hours of the night. Will never stay there again.

Partner

10/10

Exceptional

04 Apr 2026

Pamela

Estuvimos solo una noche. El hotel está cerca de la zona tusitica. Fue limpio, cómodo y muy bueno para el precio. Lo recomiendo mucho!

Partner

8/10

Excellent

03 Apr 2026

Andrew

Breakfast was good considering their small area. Loved the free coffee drinks all day they were shockingly good. Liked that even though I did not face a canal I also did not face a brick wall

8/10

Excellent

23 Mar 2026

McCARTHY GRAHAM

Room was clean and a decent size and had everything required for a couple of nights stay

Self

10/10

Exceptional

23 Mar 2026

Elizabeth

Location was fabulous. Hotel and staff outstanding. Highly recommended

Self

10/10

Exceptional

21 Mar 2026

Diane

Great location, friendly, helpful staff.

2/10

Poor

21 Mar 2026

Fue

They put us in the basement floor and ask my party how was the sleep. What a joke! If you're in the basement level, I would immediately request for a partial refund if not full. Our room was directly under the lobby and we heard every little sound. In the morning, you will be woken up unless you are a deep sleeper. Save yourself the time and headache. The bathroom was also extremely small. The stairs to downstairs was extremely steep even for Hollands standards. It's worse if you have big luggage too!

Friends

10/10

Exceptional

20 Mar 2026

Nataliya

Good location,public transportation and shops near hotel

Family

10/10

Exceptional

20 Mar 2026

Alexis

Clean hotel and in walking distant to all main attractions

Partner

4/10

Poor

17 Mar 2026

HYOJIN

I had high hopes for this hotel, but my experience turned into a complete nightmare.
Due to an unknown noise issue with my original room, the hotel transferred me to another property. While I understood the situation, the hotel they sent me to was infested with bed bugs.
I woke up with bites all over my neck and hands, and the itching ruined the rest of my trip.
When I brought this up to Krisotel via Expedia, the only compensation they offered was a refund of the local taxes saying that infested hotel provided “upgraded room” and breakfasts as the compensation which I never asked.
I told them to transfer us to other hotel but they couldn’t so giving me a room was an only option.
And the breakfast? Are you kidding me? after all those bedbug bites?

6/10

Pleasant

10 Mar 2026

Landon

The property was decent and did its job after days of sight seeing, but if I’d been put on the ground floor I would not have been happy, there was a heavy sewage smell that hung constantly and even managed to drift up all the way to my room on the second floor at times through the vents and drain in the shower.

Self

10/10

Exceptional

09 Mar 2026

Danielle

Excellent, very central to all the attractions we wanted to see.

10/10

Exceptional

09 Mar 2026

Larissa

Super clean and spacious room! Awesome staff!!

8/10

Excellent

08 Mar 2026

Hanna

Fantastic location

Friends_and_family Friends

8/10

Excellent

06 Mar 2026

Minisa

We did not eat the breakfast but it looked fresh and sufficient. The free coffee was really good. The location was great. The staff very helpful. The beds very comfortable. Unfortunately, room 5 was basement level underneath the reception so there was lots of noise at night, some from outside but mostly from the upstairs talking, chairs, walking, etc. We had to sleep with ear plugs.

Friends_and_family Friends

8/10

Excellent

06 Mar 2026

Nikola

Rooms and property were very clean and the location is perfect. Staff were all very friendly and helpful. Great coffee in the lobby. Of course being in Amsterdam the building itself is old and the property condition is not perfect but nothing to complain about. The beds were ok, not the most comfortable but not the worst. Bathroom was very nice and the shower was fantastic. Only spent 1 night here but had a good experience overall and would stay here again.

Family

10/10

Exceptional

04 Mar 2026

Shams

The room was stunning and such a great location. Super clean and the staff were friendly and really efficient. The shower had beautiful pressure. The only thing I didnt understand was the gap in the shower door, just meant I needed a separate towel to soak up the water on the toilet floor.

Partner

8/10

Excellent

01 Mar 2026

Lisa

Staff very helpful room was small but very clean was easy to get to from the station and not far from many attractions

Partner

10/10

Exceptional

27 Feb 2026

Jacob

The rooms were clean and staff were very nice and helpful! Location was great too. Would stay here again in a heartbeat

Partner

10/10

Exceptional

27 Feb 2026

Ricardo

I was very happy of selecting this hotel for our two nights at Amsterdam. The location was perfect, our room was spacious enough, it was looking at the street, and it even had a balcony! It was very clean too. The staff was very friendly. I’d definitely recommend.

Friends

10/10

Exceptional

24 Feb 2026

Lesley

Great place to stay, lovely, friendly and helpful staff. Would definitely stay again. Clean hotel and great choice for breakfast 😀

Family

8/10

Excellent

22 Feb 2026

Arthur

Room was ok with basics,good breakfast and great location!

8/10

Excellent

21 Feb 2026

christine

The management style is evident at Krisotel: staff are friendly, informative, professional and patient. The room was spotlessly kept so kudoes to the cleaning staff. Food was fresh and delicious my friend said. Location is great and close to 397 bus from the airport and trams to Central station. Plus walkable most places. The one negative is the restaurant Koe over the road is noisy in the street until 1am weekdays and to 3am weekends. Ask for a non street room.

Friends

8/10

Excellent

20 Feb 2026

Emma

Clean room friendly staff

Partner

10/10

Exceptional

17 Feb 2026

Ahmed

Very good clean and quiet location

Self

6/10

Pleasant

16 Feb 2026

Isabella

Staff are extremely friendly and helpful. But the room was not kept in the best good condition, cleaning could be improved, and basement levels are not well insulated for cold weather.

Leisure Self

10/10

Exceptional

11 Feb 2026

Dave

The location was central and easy to get to - a key requirement for a short stay.

Nice cafe room though. Breakfast was not included in our rate but coffee and tea were available. Comfortable seating area.

The front desk staff at both check in and out were great. No problem leaving and retrieving baggage. Directtions. Whatever.

Set expectations appropriately. It's a budget hotel in Amsterdam. The room will be small and the stairs will be steep.

The stairs down to our room were a bit treacherous - more like something you'd see in a submarine than a hotel but again, not really a surprise. Beyond that though, the room was snug but clean and comfortable. No complaints for a short stay. Good bathroom and shower.

Overall a good value for basic accommodations in a fantastic location.

Leisure Family

8/10

Excellent

24 Jan 2026

Joyce Eunjin

The room and washroom was super clean! They have an elevator which is super nice! The room was a little small but otherwise a very clean and enjoyable stay

10/10

Exceptional

16 Jan 2026

Miranda

Good

10/10

Exceptional

31 Dec 2025

John

Clean and comfortable room

Leisure Partner

10/10