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Amsterdam Downtown Hotel

Amsterdam and vicinity · Netherlands

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7.0/10Very good422 Reviews
Cleanliness7.4/107.4
Service7.6/107.6
Comfort5.8/105.8
Condition6.8/106.8
Location9.0/109.0
Neighborhood8.6/108.6
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Amsterdam Downtown Hotel

Enjoy a central Amsterdam stay at Amsterdam Downtown Hotel, just a 5-minute walk from The 9 Streets and 6 minutes from Leidseplein. This hotel offers complimentary Wi-Fi, concierge services, and bicycle rentals. Guestrooms feature cable TV, safes, and private bathrooms with complimentary toiletries.

A 24-hour front desk, multilingual staff, and luggage storage are also available. Nearby attractions include the Anne Frank House (1. 2 km) and the Van Gogh Museum (1. 2 km).

Read more about this hotelShow less

With a stay at Amsterdam Downtown Hotel, you'll be centrally located in Amsterdam, within a 5-minute walk of Leidseplein and The 9 Streets. This hotel is 0.7 mi (1.2 km) from Dam Square and 0.3 mi (0.4 km) from Flower Market.

Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 100 per accommodation, per stay
    • An effective city/local tax rate of 12.50 percent will be charged

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Self parking fee: EUR 40 per day
    • Valet parking fee: EUR 50 per day
    • Nearby parking fee: EUR 65 per day (3281 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Vietnamese

    English

    Chinese (Mandarin)

    Dutch

    Spanish

Nearby attractions

Keizersgracht 0.2 km / 0.1 mi
Leidseplein 0.3 km / 0.2 mi
The 9 Streets 0.4 km / 0.2 mi
Melkweg 0.4 km / 0.3 mi
Flower Market 0.4 km / 0.3 mi
Clayton Hotel Amsterdam American 0.5 km / 0.3 mi
Holland Casino 0.5 km / 0.3 mi
Reguliersdwarsstraat 0.6 km / 0.4 mi
Paradiso 0.6 km / 0.4 mi
University of Amsterdam 0.6 km / 0.4 mi
Houseboat Museum 0.6 km / 0.4 mi
Muntplein 0.7 km / 0.4 mi
Kalverstraat 0.7 km / 0.4 mi
Christmas Palace 0.7 km / 0.4 mi
Vondelpark 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Bicycle hire service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
Show 7 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Luggage roomExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 5FAMILY ROOM • CAPACITY 5FAM.C5

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    FAMILY ROOM CAPACITY 5

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ROOM WITHOUT WINDOWRoom • ROOM WITHOUT WINDOWROO.NW

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    Room ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 5Room • CAPACITY 5ROO.C5

    Photos are not available for this room type.

    Amsterdam Downtown Hotel

    Room CAPACITY 5

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Amsterdam Downtown Hotel

7.0
Very good
422 Reviews
Cleanliness
7.4 /10
Service
7.6 /10
Comfort
5.8 /10
Condition
6.8 /10
Location
9.0 /10
Neighborhood
8.6 /10
Amenities
6.6 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Kathy
Clean room. Tight but for a family of 5 but great stay.
Family
8/10
Excellent
18 Jul 2026
Judy
The room was small, but clean and comfy. We had a room for three, but saw many other options. There are very few amenities, but I didn’t miss them. It was easy to get to and the staff was friendly.
Family
8/10
Excellent
29 Jun 2026
Norma
The hotel is in a very good location, close to e erything
If you want luxuries this is not.the place.for you, but.it has what you need.
Friends
6/10
Pleasant
18 Jun 2026
Seth
The hotel staff were amazing and very helpful. The spot was in the perfect place and near everything!

The room itself was so very very small….I we mean not enough room to place your luggage! So, just a heads up: this room is tiny!
10/10
Exceptional
05 Jun 2026
Ethan
Staff were good room was clean and perfect for 3 people. The shower could have been abit bigger but not a big deal.
10/10
Exceptional
02 Jun 2026
MARIA MARTA
Very good option, for the price that you pay, you get a very clean hotel, well placed and very good staff. I would recommend it as a non expensive hotel.
Partner
8/10
Excellent
24 May 2026
Lidia
Remember a lot off stairs to go up
Friends
2/10
Poor
20 Jan 2026
Abdul
Absolutely horrible, in need of immediate de-listing. The staff were incompetent, sassy and patronising. Hotel staff tried gaslighting us saying there’s no cigarette smoke, shortly after came in trying to spray an unventilated room with air fresheners. Room key card didn’t work and reception had to open our room every single time. 3 day Bed sheets and towels were recycled, they were ironed and put back in place. They were visibly soiled with blood and bodily secretions; Absolute nightmare, when I complained, the receptionist had the audacity to give me the bed sheets and duvet and said, “it’s not my job to change them”. Despicable behaviour, I had to end my stay early and leave, they lied saying yes they’ll process a refund, they’ll ask you to send an email to their management and when you leave, you’ll never see the refund, they blatantly deny you and claim they offered alternatives. They’ll lie and say Expedia charges the consumer when it’s actually the hotel. It is officially a 2 star hotel, they advertise as 3. The only amenity provided is a hair dryer and a super small safe. Its with deep regret I write this honest review, with the sole purpose of raising awareness.
Business Friends
10/10
Exceptional
25 Nov 2025
Larissa
Nice little spot
Leisure Friends
10/10
Exceptional
14 Oct 2025
Antonin
.
10/10
Exceptional
04 Oct 2025
Nelson
Greta hotel and excellent customer service
Leisure Family_with_children
2/10
Poor
07 Aug 2025
Natasha
Very small room for 4 people with 2 beds under a sloping roof. The bathroom was so small that you had to sit under the sink basin to use the toilet. Two of us were itching in the night and woke up with a couple of small red bites. We couldn't wait to get out of there.
Leisure Family
10/10
Exceptional
03 Jul 2025
Guadalupe
Love it, I just wished bathroom was a little bit bigger
4/10
Poor
10 Jun 2025
Mukunthan
No elevator, rooms are so small, bathroom is the worst one.
Leisure Family
4/10
Poor
19 Feb 2025
Katie
Failed to advertise that the hotel was 2 stars not 3 also they didn’t tell us beforehand that the place was being renovated meaning the noise was very loud (from 10am-midnight). Another thing was that there was supposed to be tea and coffee facilities which we were told we could use when we got there but ended up being told we couldn’t. Demanded a £100 deposit upon arrival which was almost the same amount we paid for the whole entire stay (cash or credit card only). Also it was the loudest hotel we’ve ever stayed at. Lots of things were broken when we arrived like the toilet seat had a crack in it that was duct taped up, the shower head holder didn’t stand up by itself, one of the bedroom lights didn’t work and there was a hole in the ceiling where the smoke alarm should have been. The bathroom was also freezing cold where it would be hard to stand on the floor without shoes on because it was so cold. The hotel site also shows luggage storage which ends up just being your luggage put behind an open stair case for anyone to come along and take. Mainly the noise from above was absolutely unbearable and carried on into 1am most nights and meant it was very hard to sleep, we even debated finding a new place to stay. The hotel offered a central place for us to stay and the staff were polite but that’s the only positives.
Leisure Partner
2/10
Poor
25 Jan 2025
Carissa
Honestly not worth the money we saved. When we checked in we were told there was major construction happening and there would be perioda of time where we would not have water. (Did not tell us that until after they took our deposit)

Walls are paper thin, which is to be expected for a hotel so cheap. But the room next to us was smoking weed constantly which would set off the alarms, which would make the staff come knocking on EVERYONE'S doors asking is if we were smoking.

My husband was very ill at one point in our trip, so I went down to the desk to ask if we could have a second card. I was told it was not possible. So anytime I returned to the room I either had to knock and wake up my sick husband or slide the card back in which would turn on all the lights and the television.

The place looks nice honestly, but there's just too many negatives for me to be able to recommend this place to anyone.
Leisure Partner
4/10
Poor
02 Jan 2025
Gioia
Tienen 2 gatos en el salon comedor, donde se toma cafe y se puede trabajar o almorzar, los gatos se suben a las mesas. Muy poco higienico.
Leisure Family
2/10
Poor
29 Oct 2024
Sophia
There is a bedbug infestation at this hotel and they haven't even apologized or refunded me for all the trouble this has caused me. I had to leave the hotel at 4 am for the airport, 10 hours before my flight because they could not provide a new room or clean sheets. Do NOT stay here.
Friends
6/10
Pleasant
29 Oct 2024
Mohammadkazem
the cleaness was not good but the location was very good.
there was no room service and no restaurent
Friends_and_family Family
6/10
Pleasant
19 Jul 2024
Terence

Basic ....just basic

Good location. Small recept area. Small room with basic supplies. Good size bathroom. Steep stair to upper floor. Noise from rooms from the same floor throughout our three nights stay.
Partner
8/10
Excellent
21 Jun 2024
Carlos
Great area, overall decent stay with a well equipped room. Only disappointments were that the toilet broke from the wall (I am underweight for my height), and there was not enough shampoo and body wash provided. Apart from that, the bed sheets were okay, the mattress was not great. There is no air conditioning, just a fan.
Leisure Friends
10/10
Exceptional
06 Oct 2023
Diego
Everything was great the only thing was that the bathroom was small the sink was almost in my face when sitting in the toilet. Besides that everything was excellent!
Friends_and_family Family
2/10
Poor
21 Sep 2023
Nicole
First off, this should be listed as a hostel and not a hotel. It was fairly clean, but it is extremely small... in terms of both the lobby/communal area and the rooms themselves. There are zero amentites besides towels and bed linens. The \"family apartment\" isn't really that, it's a small room with twin beds lined up so if you have luggage be prepared to try to stash it somewhere you can easily walk around (hint: you can't). I would rate this higher due to it feeling clean, but for the rate I paid I'm still astonished with what we got.
Family
8/10
Excellent
26 Apr 2023
Kaitlyn E
Very close to a large variety of restaurants and populated area.
Business_and_leisure Self
4/10
Poor
17 Apr 2023
Maarten
Very small and noisy
Leisure Self
10/10
Exceptional
31 Dec 2022
Amy
Great location, friendly and helpful staff, and comfortable room. Definitely would return.
Leisure Family
10/10
Exceptional
10 Sep 2022
Paramanantham
It was nice
Friends_and_family Family
10/10
Exceptional
11 Jul 2021
Verified traveler

Thanks!

Nice simple hotel. Beds are twin size. Rooms are standard european size. Very close to alot of things including starbucks lol. Hotel is good for a quick 1 night stay to rest. Nothing spectacular but had everything we needed
Friends_and_family Friends
4/10
Poor
15 Jun 2020
Shalese J
We have already paid taxes and when we got there they mad us pay taxes again!
Even tho I showed my online receipt that city taxes has been already paid
Friends_and_family Friends
2/10
Poor
21 Jan 2020
Eluzer

DONT STAY AT THIS PLACE RU AWAY.....

Hi i booked here and they charged me more then it said here on hotel.com when i arrived. also the room was smaller then what it says here on the website. i called hotels.com and they didn't want to help me

so dont stay at this place
Friends_and_family Friends
8/10
Excellent
09 Dec 2019
Verified traveler
Everything was fine... nothing amazing nothing bad
Friends_and_family Friends
4/10
Poor
31 Oct 2019
Eduardo
The room is soooooo small you can barely move inside, especially if you have luggage. There were also no windows in the room, only a small one facing a common area inside the hotel where people gather and have coffee or eat their meals and not outside.
The place is actually a hostel, and not really a hotel.
The worst part though is there are two cats walking around this common area, which is where people eat and drink! That is definitely not clean. In the morning, the place smells like cat and cat piss.
Partner
8/10
Excellent
21 Oct 2019
Verified traveler
Very convenient location to everything, just had an issue with a leak from the ceiling in my room, the young lady at the desk said she would take something off my room but she was not on duty when I checked out the gentlemen didn’t know anything about it. But I would recommend this hotel.
Leisure Self
8/10
Excellent
21 Sep 2019
Christian

Amazing location & Valuable price

The whole hotel is made it with dry-wall (paper walls) so it’s really noisy if you get the room next to the stairs and/or if your upper neighbours don’t behave.

The hotel is really well located, 2 blocks only from the party area but still located in a quiet zone, it have next door a bicycle rental service really nice, the staff is really supportive.

Notice that this hotel have elevator and no A/C on the rooms. It’s not allowed to smoke inside the rooms. They provide free coffee and tea in the basement BUT if you’re allergic to cats don’t go there.

The staff should ask the clients to NOT use the stairs after 10pm because they’re really noisy, people can/should use the elevator instead.
10/10
Exceptional
18 Sep 2019
Timothy
Absolutely amazing property for its budget. The staff are helpful, friendly, and well knowledgeable about the area.
Leisure Partner
4/10
Poor
06 Sep 2019
Hayley

Avoid double basement rooms

Staff are lovely, cats are great but location of my double room was in the communal kitchen area.
Just a stud wall between you and kitchen. Only window in room on to communal area and no air conditioning.
I advise avoid room.
I did ask to be moved but no rooms available and manager emailed standard reply about everyone has different expectations of a room. I expected clean, which I got, and it to be quiet not to be woken by staff having a catch up and generally not trying to be quiet.
I
Partner
4/10
Poor
04 Sep 2019
Verified traveler
I stayed at this property for three nights and it was disappointing. Our room was small but you do get what you paid for, however as a group of girls we did not feel safe. On arrival the staff at the desk were not friendly at all and did not go through anything with us. We were on the third floor and were not shown the fire exit and i believe there was not any cause there was no fire exit signs (we realised this after the fire alarm went off on the third night at 3am in the morning). There was constant knocking at our door through the night and when we asked staff at the desk she said it was the maid however when we told her the maid had already cleaned she said “oh yeah it was me”, clearly tried to cover how unsafe this hotel was. The only thing positive i can say is its in the centre.
Leisure Friends
6/10
Pleasant
27 Aug 2019
Aboo
The only thing we liked about this hotel is the proximity within major tourist attractions. It was all within walking distances however there is also the tram links for those don’t want to be walking.

The hotel was not the cleanest, non-soundproof rooms meant you could be waking up couple of times during the night due to your neighbours making a racket in the early hours. The room was fairly decent sized. It’s decent for a nights rest as we were out early in the morning and late in the evening. So we was not in the hotel much. Next door to a bike rental place which is very convenient 18 euros for 24 hours.

Tea and coffee supplied till 10pm each day for free. No aC means if its really hot you’ll be toasting.
Leisure Friends
8/10
Excellent
06 Aug 2019
Verified traveler
Booked last minute, got a small room in the basement with no windows other than a skylight. Maids were great at cleaning, making bed, and providing clean towels. Check-in was effortless.
Leisure Partner
10/10
Exceptional
26 Jul 2019
Verified traveler
Ideal location for eating and drinking tram stop just around corner also handy for coffee shop just 2doors away
Leisure Partner
10/10
Exceptional
22 Jul 2019
JMD
It was immaculate. Really appreciated the city navigation from the front desk.
Leisure Family
8/10
Excellent
15 Jul 2019
Riazel

Overall ok place to stay.

Receptionist was very helpful and tried his best to check us in before the checkin time at 3. Could do without carrying all our luggage up the stairs though. Also the walls were a bit thin as you can hear people going up and down the stairs. Other than that the room served its purpose and we were able to get some rest during our 2 day stay. Location was convenient, it was near a lot of food areas.
Family
10/10
Exceptional
14 Jul 2019
Verified traveler
Location was close to everything I wanted to see. Clean. Easy check in process.
10/10
Exceptional
03 Jul 2019
Verified traveler
Great place to stay for the price. It’s also in an excellent location and the staff is very helpful and friendly. Overall, I enjoyed my stay and would recommend.
Leisure Self
8/10
Excellent
18 Jun 2019
Aaron

Friendly staff, central location

Very friendly staff. Reception was open 24 hours a day. Room was pleasant, if a little small, but fine. Room was warm, kept window open to keep cool. Nice central location.
8/10
Excellent
17 Jun 2019
Verified traveler
Good location as you can walk to most part of the city area. Room was a bit too small for 4 pax though. Overall it was good.
Leisure Family
8/10
Excellent
05 Jun 2019
Salman

Nice location near Dam central, good service.

Location was perfect, staff are very helpful and polite.
Friends
10/10
Exceptional
27 May 2019
Verified traveler
Very helpful staff . Great location The room was very clean
Leisure Family
8/10
Excellent
08 May 2019
Verified traveler
It’s very clean and service is very good. The location is good , within walking distance to other tour locations.
Leisure Self
8/10
Excellent
23 Apr 2019
Maribel
The room is clean and the bed is comfortable for us to sleep from whole day tour. The only thing is no space for our luggage to sit and reception area is very tight. Also quite noisy from other room but no problems at all because we were tired and able to sleep.
Family
8/10
Excellent
12 Apr 2019
Gail

Downtown hotel

Good location. Friendly staff. Clean and comfortable beds. Would stay here again, though stairs very steep.
Family
8/10
Excellent
04 Apr 2019
Jan
Room was small but adequate. Clean and comfortable if slightly snug.
10/10
Exceptional
28 Jan 2019
Verified traveler
Room was clean and the 24 hour staff was great for asking questions!
Leisure Friends
8/10
Excellent
23 Jan 2019
Matthew

All good

Small but cosy room, basic facilities. Ideal for short stay visit, for a reasonable price
6/10
Pleasant
23 Nov 2018
David
Room was clean and location was ideal, however the bathroom was dirty and shower light was out and there was construction in the basement that sounded like it was right outside the door each morning
Partner
4/10
Poor
15 Aug 2018
Verified traveler

Good location not much else

Although not a terrible place we had a tiny room in the basement which was super hot and the air con was as loud as a train. No housekeeping changed are bedding or our towels.
8/10
Excellent
01 May 2018
Verified traveler

Good hotel

The hotel is walking distance to the tram stops, shops and restaurants which is very good. The hotel is clean and the room we stayed in is very quiet, the inly downside was we were given 4 single beds which was good but the bunk bed did not have any ladder to climb up so it was difficult going up and down the bed. The staff was helpful enough with our queries and requests. We were allowed to leave our luggages as we arrived early. I would only suggest that they should put some security on the luggages as anyone can come in and out of the hotel and it is just left below the stairs and we came back a couple of times and the receptionist was not around. Also it is not in a convenient location as one might have an accident. Overall, the hotel was good and staff was very helpful. We would come back to stay there.
Family
10/10
Exceptional
20 Apr 2018
Jared

Customer service was unbelievable.

Lusi at the Amsterdam Downtown Hotel presented the best customer service I’ve ever had in the 28 years I’ve stayed in hotels. Anything you needed or had questions about, she was right there for you immediately.

The hotel is also in perfect location. You can walk everywhere. It was perfect.
4/10
Poor
17 Jan 2018
taraneh

Deposit blocked for almost 3 weeks!

This looks like a family hotel, it’s teriible, room are so small you can’t move, location is great but everything else was really bad, no kettle, no water bottle, no hair dryer in the room. The heater is not working properly we were freezing! Only two plugs in the room!! And most importantly they block your deposit for over 3 weeks! There are so many hotels in the area, try something different.
Family
4/10
Poor
24 Nov 2017
mason

Poor heating, dirty room.

I have seen a drop of liquid red thing and next day i was thinking that the employee will change the sheets but they didn’t!!! Another thing is heating system it is terrible for 3 days I slept in a cold room !!!
2/10
Poor
04 Jul 2017
JEFF

Boo

1) When we checked in, the actual price was abut $40 more than advertised
2) Our room was in the basement--yes, the basement.
With no windows
3) And, said room was hardly bigger than a king-sized bed; we could hardly turn around in the room
Partner
8/10
Excellent
03 Jul 2017
Verified traveler

Perfect Location...no A/C

Great Location! Convenient to everything. Does have some Hostel rooms so be careful. No A/C, Lobby was extremely hot during summer, basement room was fine. Some rooms are very small. Overall Ok, day staff was fabulous, very friendly and willing to help. Let us keep our luggage there during the day prior to check-in so we could go explore. Overall pleasant stay.
8/10
Excellent
07 Jun 2017
Verified traveler

Good value for money.

This hotel was one of the cheapest I found that was close to the city centre. It's far from a 5 star hotel but the rooms were clean, the staff were friendly and helpful, breakfast was nice and we didn't have to use public transport to see all the sights. I would defiantly stop hear again.
4/10
Poor
25 May 2017
Asnat

Good location + lift only pozitives. Rest is poor.

I will never come back. They gave us room with bunk bed . It was like in prison.
Don't agree to take room #003 - never.
6/10
Pleasant
13 May 2017
ian

ok hotel not cheap

We had a very small attic room and was told all rooms are the same size. Dissappointed for thhe price we paid. Hotel overall was clean and nice breakfast. No tea or coffee making facilities in the room. On questioning this we were told we could make our own coffee downstairs for a fee.
Partner
2/10
Poor
12 May 2017
Barry

Squashed in Amsterdam

horrible, tiny fifth floor room. two person elevator with out luggage goes only, part way up, then you have to use steps for next floors. eightynine sq feet for a double room. no place for anything. had to stack all luggage on top of stuff. bathroom too small for a normal sized man to use. wake up calls never happened. breakfast selections were terrible. stall breads, not enough food prepared for all guests. juices were sour. worst hotel i. ever experienced
Family
6/10
Pleasant
11 May 2017
Sylvie

Staff was amazing

The room was extremely cold, wifi not the best, kitchen nd inning room in the basement.
8/10
Excellent
24 Apr 2017
Verified traveler

As expected

The stay was as expected as we had read the reviews. The beds were comfortable and the front desk staff was more than accommodating. They made the difference.
Family
2/10
Poor
31 Jan 2017
Adele

Staff changes!

We have stayed at this hotel every year for 3 years. All I can advise is that people staying should use the safe in the room.
Partner
6/10
Pleasant
06 Dec 2016
Verified traveler

Great location

The location is great. You can easily walk to all places from the hotel. It's 100m away from Tram stops, 15min away from Amterdam Centraal Station. The area is well served with restaurants. The breakfast was OK.
6/10
Pleasant
08 May 2016
Michael

A nice stay but bring ear plugs.

Nice stay for a night. Very friendly and helpful staff. The room itself was basic, clean and spacious for a double room. The bath looked recently refitted to a very nice spec however it took a bit of a wait for hot water. My only disappointment was the noisy flooring in the room, hallways and from the rooms above. It was extremely loud and annoying.
6/10
Pleasant
26 Apr 2016
sammy

Basic but great location

This hotel is in a great location not far to anywhere really, room was very basic,4 single beds but for 4 lads wknd away was what we expected and all we needed, staff was ok breakfast very basic but still ok, had to pay on arrival hit with 3% card charge which i didnt see on add. Otherwise its great for just a room with beds and shower..
Family
10/10
Exceptional
11 Apr 2016
K

Great location, staff, breakfast & price!

No frills hotel but that has everything you need, very well kept and clean rooms and lovely breakfast.
6/10
Pleasant
23 Mar 2016
Verified traveler

Noise.

No lounge. Thin walls (can hear everything). Overpriced.

However, it was clean, and the staff were all polite and helpful.
4/10
Poor
25 Sep 2015
Spyros

OK but overpriced

Ok Hotel but definitely overpriced for what it is. City tax was not included to the hotels.com price. This was also an unpleasant fact & surprise for which we were informed very late (at the reception of the hotel when we arrived)
Family
6/10
Pleasant
29 Aug 2015
jason

Good location

Hotel fine for a 2 star good breakfast choice hotel fine if using it as a base not good if you plan to spend a lot of time there room is a basic type but that was fine as we where out for the majority of our stay staff where friendly
6/10
Pleasant
22 Aug 2015
Ashleh

Only if everywhere else is sold out

The staff wasn't particularly friendly and the bunk beds didn't have any ladders. The poor guys on the top bunks had to jump up or climb up the ends awkwardly. I was the only female in the room with 6 men but thy were all quiet and considerate. The bathroom is in the room which is nice but with seven people it makes the mornings fun. Extremely dated and could be cleaner but it is a fairly good location.
8/10
Excellent
18 Aug 2015
Verified traveler

Great place to stay for a family in Amsterdam

We spent 3 fantastic days in Amsterdam. This hotel was in an excellent location, walking distance to the Reijksmuseum, canal tours, restaurants and shops. Very safe and family friendly location. Easy to rent bikes and bike all over. Great breakfast. The room itself was very small and very basic, but my family of 5 each had their own bed in a safe, clean, central location. The desk staff were very helpful and welcoming.
Family
4/10
Poor
03 Aug 2015
Verified traveler
There are no ladders to get up onto the top bunks, to walk between the beds you had to turn sideways, it was loud until 5am, and the water from the shower flooded the bathroom floor every time you used it.
6/10
Pleasant
29 Jul 2015
Erik
Overpriced for a shared room ($85), but staff was nice and location is good
8/10
Excellent
27 Jul 2015
Verified traveler

Generally Good

a bit small and crowded inside the room (dormintory) but other things are quite nice. It's tidy and clean. Not far from the center and museums.
6/10
Pleasant
04 Jul 2015
Kristen

Amsterdam

Comforttable hotel. Great location
Family
8/10
Excellent
15 Jun 2015
Michele

Great location, friendly staff

This was our first stop in Europe. 5 people traveling - 5 beds in one room. Beds were comfortable, room was clean. Location was perfect. Staff was very friendly and accommodating. Great for the price.
Family
6/10
Pleasant
19 May 2015
jan

good location

Good location but the included breakfast could be upgraded a little for the price you are paying.. The room is small but beds are clean and fairly comfy !
6/10
Pleasant
28 Apr 2015
Verified traveler

short stays only

hostel. one smoked outside and smelt inside. others were cool. tight quarters. pay deposit for locker. bathroom / beds were clean. one complained of bed bugs night before.
8/10
Excellent
20 Feb 2015
adele

Great location

After reading past reviews I was a little apprehensive,but should not of worried,the hotel was fantastically positioned,great staff always there for help with any questions,very clean towels changed daily room cleaned daily.Have already booked for next year. Breakfast good varied,cereal,toast,ham,cheese fruit.Good
Partner
8/10
Excellent
08 Dec 2014
Samantha

Good value for money

Amazing location, very close to tram and easy to get everywhere. The rooms were clean but old, good value for the price we paid. They have an elevator that reaches most floors, the only downside is that breakfast is only available for an hour and a half.
Family
8/10
Excellent
14 Oct 2014
Verified traveler

Quick access to downtown

Helpful staff, bikes available to rent, nice breakfast, small but comfortable room.
8/10
Excellent
20 Sep 2014
Nicole S

Good place to spend the night

The location is good and clean but small bathroom for 6 people to share and the beds arevery close
6/10
Pleasant
16 Sep 2014
Mike

Decent

Small hotel. Clean, centrally located. Nothing exciting - just a place to rest your head for the night.
4/10
Poor
29 Jun 2014
Verified traveler

Good Location with High Rate

It's just located next to the city centre, the room was clean but it's without any desks, breakfast was simple with this price, and one of the receptionist with glasses was so rude!!! I don't recommend to stay in this hotel.
Partner
8/10
Excellent
21 Jun 2014
Verified traveler
It was not expensive. But the location is really good and the room was clean.
10/10
Exceptional
20 Jun 2014
Verified traveler

Great Location!

If you are looking for clean room in a great location without the amenities or extra price of a five star hotel, this is the place. You can walk to just about any of the main attractions. Our room was small, but good enough. We came to explore the marvels of Amsterdam, not hang out in our hotel room. We only came back to sleep. It is steps away from Tram 1,2, and 5 which goes to Centraal Station and walking distance to the hop on/off Canal boat. If you have a car, leave it in one of the Park and Ride (P+R) lots a few miles outside of city center for as little as 1 Euro per day if you enter the lot in the evening or on the weekends.
Family
4/10
Poor
07 Jun 2014
Greg

Nice hotel if your not allergic to cats!

The hotel was in a great location and the staff was friendly. The problem with this hotel for me was the fact that they have at least two cats living in the hotel. I have an extreme allergy to cats and this caused much of my Amsterdam trip to be one of sneezing and misery.
8/10
Excellent
23 May 2014
Verified traveler

Small but clean and comfy with a bathroom on-suite

It was used as just a place to seep and it did that very well. It was well located and the room was clean and had everything you would expect.
2/10
Poor
08 May 2014
Mohammed

Downtown Dump Of A Hotel

This hotel was a shambles, it says breakfast included for dorms on website, when you get there they say you have to pay €5 for breakfast everyday, TV does not work, then the other excuse is it disturbs surrounding neighbours have you ever heard such rubbish. And prices are ridiculous for this dump. Do yourself a favour pick a real hotel and avoid this dump.
4/10
Poor
15 Apr 2014
Verified traveler

Place to crash, not to relax

Mix-dorms was best cost option, not most comfortable.
4/10
Poor
27 Mar 2014
Mexican

No Good for families

Hotel is well located, clos eto main attarctions and staff is very friendly however rooms are small, bed was not confortable and you can listen what is talked in other rooms, so it can be an issue during night. The price is too high, not recomended for families.
6/10
Pleasant
08 Feb 2014
Markus

good clean hostel. perfect for the backpacker

It was great. No frills, but you can't beat the price. The rooms were clean. The staff was friendly and helpful. Couldn't ask for more.
4/10
Poor
29 Sep 2013
Verified traveler

Great location, horrible hotel

Great location but horrible so called hotel. First night, room S01. The room was in the basement with no windows. No remote in sight for the air conditioner or the TV. Had to contend with a horrible bed that sinks in the middle of the bed. Breakfast the next morning was no better. Confronted with the person serving breakfast who was also nursing a bad cold. Upon returning after a day of sightseeing, to find my key card does not work, the night clerk informs me that they had switched rooms on me in the middle of the day as they needed my double bed. At least this new room was on the top floor with a window. Cleanliness in both rooms was questionable.
Family

Location & surroundings

Amsterdam Downtown Hotel
., Amsterdam, Netherlands

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Amsterdam Downtown Hotel

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