Name: Quentin Canal House
Address: Leidsekade, 89, Amsterdam, 1017 PN, NL

10/10

Exceptional

26 Jul 2026

Alan

Every things Absolutely brilliant and the staff were amazing thank you

10/10

Exceptional

21 Jul 2026

Jana

We loved our canal view room with big windows and high ceiling very much.
Excellent location, walking distance to everything center city.

Very steep stairs, difficult with big suitcases.
But it's the same in all those lovely historic houses at canals so...

Family

4/10

Poor

22 May 2026

Gareth

Room was nice and clean, unfortunately the room was very small for a twin not sure how you would manage if you had two large suitcases. There are two buildings and the second which we stayed in needed updating, old worn carpets and corridors needing a coat of paint, not at all like the images. The same goes for the room and bathroom. If you struggle with step stairs not a good hotel for you. Great location to see Amsterdam with good access to the trams and easy to get to from the airport.

The other building seemed to be much more modern and more like the images.

Only way to describe is a upmarket hostel

Family_with_children

6/10

Pleasant

07 May 2026

Tyler

Great location. Don’t expect luxury items. Beds were essentially single cots together. Comfortable enough but no abundance of pillows you may find at higher priced hotels. Bathroom had basic amenities like soap and shampoo. No hand towels or face cloths.

This hotel did not have air conditioning, so summer stays may be hot. They do provide fans.

Steep stairs so anyone with mobility issues will not be comfortable here. We didn’t find it a problem.

8/10

Excellent

05 May 2026

Ibrahim

The staff was super helpful and the location cannot be beat. Rooms and bathrooms are cozy and quite small, but all you need for a stay as you're so well-located to explore the city.
Only issue is the rooms do not block much noise so it's quite easy to hear neighbors and hallway activity

10/10

Exceptional

29 Apr 2026

Ozgur

Clean and handy hotel.

Self

10/10

Exceptional

23 Apr 2026

Tiffany

The hotel was in a great location. The staff was very friendly and helpful, especially David.

Friends

8/10

Excellent

13 Mar 2026

Lisa

Great location. Staff very polite . Room was very big . Bathroom and beds very clean but the rest of the room was quite dusty . Bathroom very small , if like me a bit on the larger size it would be a struggle . View was awful . Never the less it was a pleasant stay.

Friends_and_family Friends

4/10

Poor

11 Mar 2026

Lutz

Breakfast was Ok, room very small could not open the bathroom door without hitting the bed half way. Toilet half under sink and holder for shower head broken.
Bed ok, heating is working good. Had a uneventful night snd that matters.

Business

8/10

Excellent

11 Mar 2026

Lior

The staff here is amazing. The kindest and most helpful people. The place itself is alright, comfortable beds, mid pillows, cleaning came most days (they make beds and replace towels) but randomly skipped one.

6/10

Pleasant

20 Feb 2026

Jessica

For me I liked it it was safe and no bed bugs. However the bed sheets were not super clean

10/10

Exceptional

17 Feb 2026

Brianna

Amazing stay!

Friends

2/10

Poor

16 Feb 2026

Ricardo

I contacted the hotel and Expedia prior 1 week in advance due to recent bed bug reports, and they both refused a refund. Expedia will not speak on when the property was last assessed, and have not taken any action or requested further assessment in light of any of the reviews regarding infestation or mould or general uncleanliness. Expedia confirmed they have had confirmation from Quentin that the issues were resolved, and assured me it was safe and clean to stay in. I arrived on 14th Feb. There was hair in the bed. Mold in the bathroom. Paint peeling off the walls and windows. Dust everywhere. Rust everywhere. Light switch fell off the wall when I switched it on. No availability else where in other hotels so had to stay 1 night. Immediately checked out early the next morning to relocate somewhere else. Front desk refused to issue a refund and told me to “email”. No accountability from the hotel. No accountability from Expedia. Expedia should be ashamed of themselves for not doing independent assessments on the properties they advertise as an agent, especially when they are absolutely disgusting.

Leisure Family

6/10

Pleasant

06 Feb 2026

Edward

The hotel and room need some TLC. We had no body wash for over a day, even after repeated asking. The toilet ran frequently and was quite loud. Lots of things broken off the walls in the bathroom, so they could use maintenance.

Besides that, the area was nice. Stairs are rough, but it’s Amsterdam…

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Johan

This was the best $93 hotel I ever stayed in.

The location is great, the rooms are clean, and the check in was easy.

The hot water sucks, but for $93, I’d have taken a bath in the canal!

Friends_and_family Family

6/10

Pleasant

14 Jan 2026

Enrico

We arrived to check in and start the process then suddenly they forgot to finish us and entertain other customers who just arrived and we felt left out after 2 who just finished checking in,

Friends_and_family Friends

4/10

Poor

07 Dec 2025

Gerd

Tiny room, noisy and cigarette smoke coming in from somewhere. Well, i still got about 3 hours of sleep.

10/10

Exceptional

26 Nov 2025

Monique

This is a great option if you want a view of the canals but don’t necessarily need a lot of space. Spent very time in the room but was great. Conveniently located near the tram stop’s and restaurant’s and shopping is a short walk across the street is any direction. Great affordable find!

10/10

Exceptional

25 Nov 2025

luc

Great staff and rooms are very nice. Good find. Will return

Leisure Partner

6/10

Pleasant

04 Oct 2025

Neil

We liked the location, the restaurants and the transport links.

Leisure Partner

4/10

Poor

30 Sep 2025

ILONA

Room was dasty and there was some stains on pillowcase and towels.
I understand the size of the room as is specified on the website when you book the room, but the bathroom is something else. If you had shower you can not really acces the toilet as all floor is wet. Also there is quite a bit of mould on the grout between the tiles.
Overnight you can hear lots of wired noises and I preasume is water pipes.
Generally not recommended this place unless you not bothered of the look and cleanliness of the place.
The only good point of this place is that is central and close to most of the attractions.

Self

10/10

Exceptional

15 Sep 2025

John

So professional. So helpful. Would go back anytime

10/10

Exceptional

14 Sep 2025

Kevin

Small rooms but respectable and not expensive

Leisure Self

8/10

Excellent

04 Sep 2025

Jeanne

Old, Tiny but comfortable!

This Hotel had a great location to tour around, walking the old Downtown area of Amsterdam. Being from Canada I'm not quite used to the small rooms, and the tiny elevator etc., but I was grateful that I was in the other building from my friends who were in the main building, and NO ACCESS to an elevator. The stairs are so very tiny and steep, making it difficult to get luggage up the stairs, for older people (like me). But I did have an elevator, so I was grateful!
The staff were very friendly and helpful to fix any problem that we had. A plugin was not working on my side of the bed, and they fixed it when I mentioned it. The beds were very comfortable with had nice covers. The room had a kettle, fan, iron, blowdryer and a nice shower. Overall our stay was great, but I'm thankful that i did mnot have to do the stairs like my friends!

Partner

8/10

Excellent

04 Sep 2025

michael

The state was really great, but it would be really nice if the elevator worked

6/10

Pleasant

28 Aug 2025

Richard

This hotel is in the heart of the action But needs a upgrade The bed was horrible and might have came with the building and the room was super hot even with the provided fan I feel it should have been priced lower Because the location did not justify the extra money Staff was friendly

Leisure Self

8/10

Excellent

12 Aug 2025

Michael

Good size. But take cutlery

Leisure Family

6/10

Pleasant

11 Aug 2025

Darwin

The room really need a face-lift. The shower tiles had bad black mold that needs to be cleaned. The room was very small, good thing i was alone, two people with larger luggage would have been challenged to find a place to put it. Room condition was clean but shabby, for the price expected better condition.

Leisure Self

10/10

Exceptional

29 Jul 2025

NELLYDA

The stairs were twrrible

8/10

Excellent

16 Jul 2025

Miguel

Has all you need. Great location. Nice staff.

8/10

Excellent

25 Jun 2025

Lauren

This was a last minute booking when I was stuck in Amsterdam unexpectedly while traveling.

It was the perfect location to reach the metro, the bus, and walkable to the Jordaan neighborhood as well as The Nines.

The host was very friendly and accommodating. Please note when they say their stairs are Amsterdam stairs, they mean it. If you’re not an elevator person, be prepared for the narrow flights and trekking your luggage.

The rooms are small, but cute. The facility was clean, just dusty in certain areas.

Overall I would absolutely stay again.

Leisure

10/10

Exceptional

16 Jun 2025

steven

An old favorite, in the heart of Amsterdam. Charming rooms at a good price. Don't expect a flashy four star hotel. This place has much more authentic atmosphere than any corporate facade. Book early, rooms go fast.
Update: 8 years later, I still love the Quentin! This trip is definitely worth an update. The rooms are all updated, but the charm is still here! I booked a room for a week, but on the first day, the elevator broke (Things happen. It isn't their fault). Because of my disability, I would have been stuck in the lobby for a lot of my trip. The staff went above and beyond to move me to a more accessible room on the first floor! I am overwhelmed by their hospitality.

Business_and_leisure Self

8/10

Excellent

15 Jun 2025

Richard

Location was good for Leidsepelein and central Amsterdam. Bus connection just across the bridge for airport. Lovely bars and restaurants very near. Quiet location overlooking canal. When booking 2 single beds.... didn't expect a double bed with 2 X single Duvets.

Friends_and_family Friends

4/10

Poor

07 Jun 2025

A

Everything is old, room is too small! Furniture, dors, walls and ceiling are dust
It is mot 88 square metres as it was mentioned in booking!

8/10

Excellent

02 Jun 2025

Stacey

Hotel in a nice location, great for canal tours and walkable to a lot of sights etc. staff were friendly and helpful. Would stay here again on a trip back to Amsterdam.

Friends_and_family Family

10/10

Exceptional

28 May 2025

william

nice location near melkveg music venue

Leisure Self

10/10

Exceptional

18 May 2025

Abbie

all staff were lovely, rooms were perfect and clean, spacious and beds comfy. would stay again

Leisure Friends

8/10

Excellent

18 May 2025

Johanne

Great staff

Gina at front desk was very welcoming friendly and helpful. The Location of this hotel is the reason we like coming here. Upstairs rooms are way way better than the rooms at lower level (basement).

Partner

8/10

Excellent

07 May 2025

Rajashekar

The staff were friendly and helpful.

Leisure Family

10/10

Exceptional

16 Apr 2025

Peter

great staff- easy Access to all

Leisure

10/10

Exceptional

12 Apr 2025

Lady Jade

Love the place. Thank you Gina for being so accommodating.

4/10

Poor

17 Mar 2025

Lorenzo

dusty hotel, beds not comfortable

Leisure Family

2/10

Poor

17 Feb 2025

Verified traveler

Worst Hotel Ever!

I really don't know what to say other than this was the worst hotel I have ever been to in my whole life. I am most definitely not joking as I have been to 27 countries and this was a very tragic and disgusting experience. Especially for anyone that has any type of health related conditions such as joint problems, inflammatory or autoimmune conditions especially arthritis due to the hotel having up to 4 floors and no lifts at all. The hotel has very small & shockingly high & steep staircases which is extremely dangerous and a huge health, safety and wellbeing matter. If this hotel was in London in the UK, then I can definitely guarantee you this hotel would have been shut down. I do not recommend this hotel to anyone regardless of age, colour, background or social/financial status. Hopefully no one books this hotel and I will try to get some type of refund back soon as it was a really bad experience with less than one hour sleep overnight. The mattress was extremely soft and the pillows were cushions and not the regular bed/sleeping pillows. The toilet was very small and cramped and the sink is even more smaller! The curtains were dirty and the step on the main room door is dangerous. To enter the hotels main front reception door, you have to climb scary steep staircase made of concrete carrying your luggage which is very dangerous and more tolerated! Absolutely mortified and gutted, nasty foul experience! Room telephone was not working, this hotel is a real HAZARD! GUTTED!!!

Friends_and_family Friends

6/10

Pleasant

20 Jan 2025

Andrew

Cons:
Something that you absolutely must know before staying here is that there are NO LIFT/ELEVATORs on the premises, and the staircases are very old-style and steep.

My bed sat crooked and required me to sleep at an angle if I wanted no back pain in the morning.

The shower drain smelled of sewage untilI ran the shower.

Pros:
The staff were very polite and helpful.

You are centrally located and can easily walk to great food, convenience stores, museums, and many other sites

Business_and_leisure Partner

2/10

Poor

30 Dec 2024

Hayley

Fire alarms from hell

I’ve never written a review for anything in my life, but our stay was so horrific I feel the need to warn others. The stairs are a disaster waiting to happen, the room was awfully dusty, the phone didn’t work, the water temp is either freezing or scolding hot, and the room information (like WiFi) hadn’t been updated and was incorrect. The first night we had to kill a giant beetle that was flying around the room. The fire alarms also went off at 4 am, and 8 am, which happened to be the most terrifying sound I’ve ever heard in my life, and I woke up actually screaming in fear. Turns out the room next to us was smoking, and we heard them get a lousy warning to stop, instead of getting kicked out. We talked to the front desk to ask if we could get any sort of refund and find another hotel because we were so frustrated at this point and absolutely terrified to sleep there the rest of the trip after the fire alarms went off. But no, all we got from the front desk was a “really you should just be grateful that the fire alarms are working”. We didn’t even get an apology of any sort. Like yes I’m so grateful that you’re stating your up to bare minimum code. So so grateful. 😒 And getting a hold of anyone on the hotels app is a nightmare. I HIGHLY recommend you spend an extra $50 to stay literally anywhere else.

2/10

Poor

17 Dec 2024

Lara

Sewage in shoes

The pipes backed up and caused the whole room to smell and sewage water in our shower, we complained before going for food they said they would fix it, we came back an hour later still hadn’t been sorted and it was even worse, we then complained again and he said he would do it within the next 20mins, we went to our event came back 3hrs later and nothing had been done and then we complained again which eventually they said they would move us to their sister hotel, which was ten times smaller harder access and our key cards didn’t work, overall terrible stay with Quinetin hotel

Friends_and_family Friends

6/10

Pleasant

02 Nov 2024

Susan

Hotel Quentin was in a good location for walking. There are small steep steps to the entrance of the hotel and steep narrow winding steps to a lot of the rooms. There is no lift. The shower was integral to the toilet which made the tiled floor slippery. Rooms in need of an upgrade but sheets and bedding good. Staff were helpful.

Leisure Family

8/10

Excellent

28 Oct 2024

Sophia

Clean, but the bathroom leaked and i could hear a lot of noise from outside the room. Very convenient location.

Business_and_leisure Friends

8/10

Excellent

24 Oct 2024

Kerry

It was a nice hotel only thing I didn’t like was all the stairs to climb

8/10

Excellent

23 Oct 2024

James

Pluming problem

Have stayed in this hotel several times. The only problem was the noise from the rattling pipes was supposed to hzve been fixed after complaint on Thursday night happened again on Saturday and sunday worse was alnight monday no sleep .

Self

10/10

Exceptional

02 Oct 2024

Eric

The location is very central. Staff were very friendly, helpful and very professional. I really enjoyed my stay and will definitely come back again.

Leisure Self

2/10

Poor

27 Sep 2024

Fernando

the stairs are terrible at least you guys must advice the people

Leisure Family

6/10

Pleasant

26 Sep 2024

Verified traveler

Great location. Be aware; no elevator and no AC.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2024

Kevin

Great location

Business Self

6/10

Pleasant

21 Sep 2024

Nir

Staff was meh

Leisure Friends

4/10

Poor

15 Sep 2024

Theresa

The staff were great. There is no reference to the lack of lift to any floors or the steepness of the stairs, anyone with mobility issues would not have made it into reception never mind the rooms. No air conditioning and the window in our room stayed open with a piece of wood jammed in and only opened partially. The room was clean and small. Very good location although noisy.

Leisure

2/10

Poor

12 Sep 2024

David

My room had bed bugs and staff were quite unhelpful. All they did was give me an email address to file a complaint and I’ve not received any response in nearly 12 hrs.
No service. No hispitality. Worst hotel experience ever.

6/10

Pleasant

28 Aug 2024

Donovan

Quentin NEEDS UPDATE!

The hotel needs to be updated. The stairs were steep and no lifts. Light weight luggage only. Excellent locality for tram links and local shops and food. The rooms were compact and the view was poor as shown.

Partner

2/10

Poor

27 Aug 2024

abidullah

The staff charges extra taxes and they are not friendly

Partner

2/10

Poor

02 Aug 2024

Amy

Rats on the stairs.

Leisure Family

10/10

Exceptional

19 Jul 2024

Sarah

Beautiful view of the canal

Leisure Family

6/10

Pleasant

07 Jul 2024

Adir

Very bad but clean

6/10

Pleasant

30 Jun 2024

Dustine

I was on the 4th floor of the building and no lift. Stair-case very narrow and step. Pictures on the website were not the same as the actual rooms.

Leisure

8/10

Excellent

07 Jun 2024

John

A good facility with a nice canal view. Only issue was the lack of an elevator. Climbing the stairs became inconvenient.

Leisure Family

6/10

Pleasant

15 May 2024

simon

Good for 1 or 2 nights maximum in my opinion. Great location for a short trip.

Had a economy double room. Very small. Descent size bathroom though.

6/10

Pleasant

15 May 2024

Lisa

The hotel is very old/dated and in desperate need of a refurb. Entry is up a very step and narrow staircase and there is no lift. The stairs to the rooms are equally steep and narrow and a challenge with suitcases.
The room was tiny, dingy and the shower couldnt maintain any temperature.
If all you want is a base to sleep and shower its ok, if you want to spend time in your room I'd stay elsewhere, especially if you find stairs an issue.

Leisure Partner

8/10

Excellent

08 May 2024

Britteny

Nice Hotel. Close enough to partake in all the downtown fun but far enough not to have the noise. Staff at the front desk were lovely! The bus instructions sent out by the hotel were a life saver and saved so much money. Only downside was the construction outside the building which started at 7am. Would totally stay here again though!

Leisure Family

6/10

Pleasant

07 May 2024

Iris

Property getting work done outside making access up the stairs difficult with suitcases.
Many very tight stairs in the property to rooms with no lifts. Could be very problematic for less able guests.

6/10

Pleasant

07 May 2024

Leah

My mum and I visited Quentin hotel a couple of days ago. We got checked in and went to our room, it wasn’t until midnight we went to bed and noticed bedbugs! We went to reception right way with pictures of them. The staff were really helpful and was apologetic, they gave us a bigger room with a canal view in return. This room was so much better than the first. The overall experience of the hotel was pleasant for the few days I was there. We didn’t experience breakfast due to it being extra 17euro each a day!

Leisure Family

6/10

Pleasant

05 May 2024

Michael

Staff were very helpful, and kind. Rooms are very basic, but mostly clean. Shower could use some bleaching.

Leisure Family

4/10

Poor

02 May 2024

Verified traveler

Absolutely hopeless service, disorganised.

- Didn't respond to enquiries via website. They could have sorted out a change to the booking in advance, but because they ignored my message I had to waste time at the front desk. Read your messages while you're sitting at the front desk doing nothing!
- Refused to let me have breakfast before 8am (not very helpful when I need to leave for work before 8am). I only found out about this in the morning, was not shown on the booking. There was space in the restaurant, they just didn't let me eat because they were too busy cleaning and didn't want to organise the payment for the meal (and insisted that it should be paid in advance).
- Staff were unhelpful, the person I was dealing with dropped me like a sack of garbage and left for the day (end of shift) as soon as their colleague arrived to take over (start of next shift), so I had to explain my request to two separate people.

Business

8/10

Excellent

26 Apr 2024

Carolina

It was a good place, the staff were very kind. The only problem was that the heater was not working so we freezed the first night, for our secong night we ask for help and the staff gave us a portable heater as a solution. It was much better and comfortable.

4/10

Poor

26 Apr 2024

Ramsha

Perfect area to stay in but the building itself is old, so keep that in mind. If you have a large suitcase or alot of luggage, I would not recommend as there is no elevator and you will need to climb very narrow very steep steps. I stayed on the 4th floor and have to haul up my 30lb suitcase. Bringing it down was even worse. Oh and keep in mind the sink is very small, so you’ll get water everywhere when washing your face. Aside from that the unit was fairly clean, easy check in/out and in a fantastic area.

Leisure

10/10

Exceptional

23 Apr 2024

Clare

Great location! Clean and functional. Lots of very steep stairs.

Leisure Friends

4/10

Poor

22 Apr 2024

Amy

I had read some reviews on this property ahead of our trip, but most of the complaints were about the steep stairs. That’s just Amsterdam, I thought, so I booked it anyway. This hotel is a disaster. Black mold in the bathroom. Broken shower. Dirty cups on the table. Remnants of the previous guest. The only positive is the location; very central and accessible.

Leisure Friends

10/10

Exceptional

21 Apr 2024

RANDALL

Best bargain- clean safe warm

Great location and a perfect spot for my solo adventure. Staff was very friendly and accommodating.

Self

8/10

Excellent

10 Apr 2024

Autumn

Overall enjoyed our stay. In true Amsterdam fashion, the stairs going up to the rooms are very steep and narrow. No lift available. Be warned! Breakfast is a nice spread for the price. Room ans bathroom was pretty clean. Under the beds was a little dusty, but everything else was okay. Of note, the hotel is under construction. You may hear hammering starting at 0830-0900. The staff was very nice and helpful with transportation and restaurant recommendations. Multiple tram stops down the block, which is convenient.

Leisure Family

8/10

Excellent

09 Apr 2024

Karl

The location of the property is really good. The staff were pleasant & helpful.
We stayed on the 4th floor. The stairs are very narrow and steep! this is common in Amsterdam and it isn't a reason not to book the hotel. They are steep though!
We didn't have the breakfast, but this looked OK, a bit expensive for what you get though and there are a lot of other options that are close to the hotel.
We hired some bikes, these were reasonably priced.

Leisure Partner

8/10

Excellent

05 Apr 2024

Maria Chiara

Staff friendly, great location close to canals and shops

Leisure Partner

4/10

Poor

24 Mar 2024

Kiana

Very thin walls and noisy corridors with the cleaners each day. Room decor very grubby and the room was smaller than expected. Scaffolding up around the whole hotel blocking any window view. Bathroom was good though and clean but only one towel each and no hand towel.

Leisure Partner

8/10

Excellent

08 Mar 2024

Iain

Lovely room close to bars/restaurants

Very steep stairs if you are not lucky enough for ground floor

Friends_and_family Friends

2/10

Poor

15 Dec 2023

Hazel

Worst room I’ve ever stayed in (room 1319). The location is amazing and would choose this room over one further out for convenience as most attractions are easily walkable. Top floor of building with no working lift and the narrowest, steepest stairs so very difficult and unsafe getting bags up and down. Poor room condition, broken mirror, stained mattress and hole in the wall. Had to stuff window with tissue to stop draft from banging it open and shut. Paper thin walls. Main hotel appears lovely however the side building we were in was very very poor and run down. Staff are lovely however.

Leisure Partner

4/10

Poor

19 Nov 2023

Verified traveler

Noisy

Stay was not so good, we found the beds very uncomfortable and the hotel was extremely loud.

Partner

8/10

Excellent

13 Nov 2023

Samuel

Hotel was private, quiet, charming, and in an accident location. Fairly inexpensive and staff was kind.

I took off one star because I paid extra for the breakfast and the breakfast was not great. I would recommend saving to €15 for breakfast and it’s going to be close by cafes.

Self

6/10

Pleasant

07 Nov 2023

Ali

AM Lady was friendly at check in.

Negative - Bed was horrible as the basement room I was put in hurt my back for days! WiFi issues for two days. Bathroom was really tight! Waiting for hold to release still.

Plus - Staff Interaction & Morning Breakfast

Business_and_leisure Self

10/10

Exceptional

30 Oct 2023

Anna

Fantastic

Fantastic, great staff very helpful and friendly... would definitely stay again

Self

8/10

Excellent

26 Oct 2023

Kate

Delightful!

I was skeptical after reading so many negative reviews, so was delightfully surprised. The staff was super friendly and when they saw I was staying several nights, they upgraded me to a canal-view room. I LOVED having the tiny balcony with French doors to get fresh air. The bed and down blanket were SO comfortable. I walked and did activities for 9-10 hours every day, and I was always glad to come “home” to the Quentin! Also, fabulous location for activities, museums and easy access to the tram.

Self

4/10

Poor

12 Oct 2023

Kirsty

Property is overpriced. Staff nice and friendly. Very basic accommodation. Would not recommend

Leisure Partner

8/10

Excellent

10 Oct 2023

Misty

Rooms were comfortable. Plenty of hot water. WiFi in the hotel was terrible however. Got better wifi at local cafes. Staff at front desk was very helpful and friendly. Safe area for tourists.

Leisure Family

8/10

Excellent

13 Sep 2023

Carl

.

Leisure Partner

4/10

Poor

24 Jul 2023

Maher

The Hotel room is too small
Bathroom sink is too tiny even the water going out
The staff was great and welcoming
Very accessible place and close to train

Leisure Family

2/10

Poor

25 Jun 2023

Jennifer

The area of the hotel is a 10 but the rest didnt compensate for the conditions. I have been to many countires I know general standard of their hotels this was a different ball game. Our room was basement level so the windows opened to feet level. The constant noise from the street and cars meant you couldn't keep the windows open which turned it into a hot box. The dutch stairs made it into a death trap for older person we were traveling with. There was a side door entrance that didnt work. The door jam looked like it had been broken into and never repaired so the door did not close or lock properly. I dont mind a basic hotel for a good area but look else where if that is your goal.
Expedia was terrefic with helping with a refund as we stayed only one night and moved hotels. I recommend the hotel jupiter just a few blocks away.

Leisure Family

8/10

Excellent

15 Jun 2023

Simera

I saw the reviews that said the rooms were super small and that the stairs were steep, no elevator, etc. As a \"hotel snob\" myself, I thought that this hotel was perfectly fine for being a place to sleep, get ready, etc. For the people complaining about the room size, you shouldn't be spending that much time in the room to be bothered by it! The stairs were definitely steep, so that is something to keep in mind depending on the age of the traveller as it wasn't a problem for me but could be a problem for someone older. Overall, a good location and overall place for a little trip to Amsterdam.

Leisure Friends

8/10

Excellent

06 Jun 2023

Paniz

Hotel is in a great location! Walking distance to so many places. The room was as expected but could have been more clean. Otherwise, it was a great stay and the staff are all super nice.

Leisure Partner

8/10

Excellent

01 Jun 2023

Olivia

Perfect for an exploring holiday

Stayed for two nights. Couple who were there to explore and not necessarily be in hotel, the room was perfect. Very small room with basic amenities but comfortable bed and modern bathroom.
We only had hand luggage so was okay but no life and very narrow stairs so had to carry luggage up 3 floors

Partner

2/10

Poor

22 May 2023

Anselm

I’m still awaiting my refund for an erroneous booking. I was called by a representative stating that they were full May 19/20 and I still haven’t received my refund.

Leisure Partner

2/10

Poor

02 May 2023

Miles

I’m partly disabled can’t climb staircase to hotel office from street entrance. The room was very cold all night, cold air comes thru window, bed next to window, price outrageous for very small room, Very small, Don’t stay here you will be very uncomfortable.

Self

2/10

Poor

01 May 2023

Miles

If the other hotels in Amsterdam are like this one, then it's easy to understand why the city has such a vibrant night life - anything rather than go back to your room.

It will be a long time before I forget the look on my wife's face as we opened the door, although the descent into the basement via a flight of narrow, near-vertical stairs should have warned me.

If you like a bed jammed between three walls, where you have to climb over your partner and along a ledge every time, to get in and out; space for just one person between the bed and the school desk (no table); a tiny stool to sit on (no room for a chair); and a window you can only peer out of in the hope of a glimpse of sky, then look no further.

On the plus side, it was clean and the staff were helpful - but that's it. As my wife said, the best thing about this hotel was leaving it. Never again!

Leisure Partner

4/10

Poor

29 Apr 2023

Petronella

For £250 a night I don’t expect luxury but do expect a proper bed. The bed was awful with a dip in the middle and we couldn’t really sleep well. Also the towels were old. Despite us having paid for the room the hotel had no record of our reservation at first. The manageres was lovely though.

Leisure Partner

8/10

Excellent

27 Apr 2023

CATHRYN

Good location! Easy to get to from airport. Lots of restaurants and shopping nearby. Fairly quiet neighborhood. Very comfy beds! Spacious rooms. Very helpful staff. Only inconvenience was no elevator and very steep stairways!

Friends_and_family Family