Canal Suites

AMSTERDAM, Entrepotdok 25
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50 reviews shown

10/10

Exceptional

15 Feb 2026

Tara

The suite was clean and spacious. Handy location for local attractions.

Leisure Partner

8/10

Excellent

18 Jan 2026

Kevin

Mostly everything needed to live, some things that were missing was stuff like a kitchen towel, cupboard for storing food. Sofa looks good but wasnt that comfortable. There were a few smaller faults, like some electrical socets not being attached properly and some knifes were missing. But after contacting the hotel, they came by and had a look and fixed what they could and also gave me a complementary bottle of cava.
All in all, nice place in a nice area that makes it feel like you're almost a local.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Steven Scott

Clean and staff was friendly and accommodating

Partner

10/10

Exceptional

14 Dec 2025

Daniel John

Beautiful apartment in a great location. 10/10

Leisure Partner

2/10

Poor

12 Dec 2025

William

DO NOT STAY HERE. My family was robbed by the hotel cleaning staff on the third of nine nights staying at their suite located in a very nice neighborhood. We filed a police report and suspiciously they say their cameras were stolen the day of the theft at 6:10pm. However, on the day of the theft I showed the police the functional cameras at 10:35pm when they arrived to take a statement and file a report. I would stay clear from this hotel and all its properties. The hotel staff only refunded 3 nights to what they say is a courtesy and did NOTHING about the $6000 worth of jewelry and electronics stolen.

Leisure Family_with_children

6/10

Pleasant

01 Oct 2025

Crystal Victoria

The location of the property was great with all sorts of amenities and entertainment within walking distance. The check-in was a less than memorable process. During the check in the cleck took a call, which sounded like a personal call, and just left us standing. Then she asked if I wanted to set up my credit information for the property deposit and I said yes. She barely started the process and then decided to dismiss us and said we could do it later when the suite was ready for checking. Minutes later she emailed me the credit deposit form to complete. It felt like she just wasn't interested in doing it. When got to the suite we discovered bugs in the bath tub, towels that smelled mildewy, dishwasher had a very off putting, and hair dryer was so sticky we were unable to clean it off. House keeping is every 3 days which is fine. However we were told of we needed any extra things dropped off to either call or email the reception. I called and asked that house keeping leave extra coffee when they came as we only had 6 when we arrived and ran out because they actually did not come until the 4th day. When they did come they left 4 pods 2 less than what we initially started with. If house keeping comes every 3 days, supposedly, and 2 people are staying in the suite you would need a minimum of 6 pods for each person to have one cup of coffee a day. We gave up and bought instant coffee instead only to discover the kettle provided in the suite was in a unusable state.

Leisure Partner

10/10

Exceptional

21 Sep 2025

John

Was really nice apartment and will probably stay there again the next time I come back to Amsterdam next year!

Leisure Self

8/10

Excellent

25 Aug 2025

Elizabeth

I loved the neighborhood surrounding Amsterdam Canal Suites. It was right on a canal, quiet, and dining and museums were a walkable distance. We fell in love with Bistro Bonjeur located just down the street. The suite was clean and comfortable. Service was spotty. They didn’t take the dirty towels and one day only brought one clean bathtowel and no fresh hand towels. There were no dish towels or potholders in the kitchen and the freezer compartment was full of ice that had melted together, rendering the compartment unusable. I appreciated the laundry center with detailed instructions in English for use. I would have appreciated the same for the dishwasher. We ran it twice and the soap never released.

Leisure Friends

10/10

Exceptional

24 Jul 2025

Verified traveler

Really great space with lots of light, fully usable kitchen, bedroom was comfortable and thick curtains that blocked out the light. No issue with wifi and laundry was useful. Great choice!

Partner

10/10

Exceptional

23 Jul 2025

Juan

Cute little spot. Stayed for a week. Everything is near by including transit system. Would 100% return and recommend.

Leisure Friends

8/10

Excellent

13 Jul 2025

Linda

Location was very good
Clean and pleasant

10/10

Exceptional

07 Jun 2025

Ghazal

Great stay

Leisure Family

10/10

Exceptional

18 May 2025

Elizabeth

great location

8/10

Excellent

19 Apr 2025

Jon

Nearly 5 stars

Apartment is great, location was excellent and so handy for different tram routes. But there were a few omissions that made the catering a little more tricky, such as a shortage of glasses and mugs, no toaster. We had power cut and a flood that were dealt with quickly by the owner. overall we just felt there were a few homely touches missing that would have made it 5 stars...

Partner

10/10

Exceptional

06 Apr 2025

Steven R

The Amsterdam Canal suites are a great way to feel like you have your own apartment in the city. We found the bed and furniture very comfortable. Closing the blinds at night made for peaceful rest as long as the people above you are not walking around. Footsteps and furniture moving on the floor are noticeable from above if you are just trying for silence. We did not hear other sounds. Kitchen has needed equipment for preparing simple meals. TV and Internet were sufficient to downtime entertainment. We had some issues with cleanliness of the suite, but we were able to work with management to address timely. Shower is hot and water pressure good. We were happy with the location and it made for easy exploration of the city. Nearby restaurants, bakeries and grocery shopping were great.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Taylor

Good stay and experience! Reception made me feel at ease, as I had travel issues and walked me through all the steps for an easy process. The actual suite was stunning and I would absolutely stay here again! The housekeeping was also very nice and always there to help. 10/10!

Leisure Self

8/10

Excellent

14 Jan 2025

Danny

Parking is absolutely horrendous in Amsterdam. As a first time visitor - this cannot be expressed highly enough. Do not rent a car unless absolutely necessary. If you must rent a car - have a parking plan in place before you arrive.

Leisure Partner

6/10

Pleasant

06 Jan 2025

Emily

Excellent location: outside the more intensely 'touristy' areas but still a short walk to lots of museums, shops, and dining options. The women at the front desk were friendly and helpful and allowed both myself and my travelling companions to check in a bit early (since we arrived on early flights.) One of them even brought my companions' keys over so they wouldn't have to go back to the hotel to pick them up (note that the hotel, where check-in takes place, and the suites are about a 10-15 minute walk away from each other, but they provide a taxi after check-in, so you don't have to haul your baggage any further!) Beds were very comfortable and the kitchens were very well equipped so we didn't have to eat out every meal.

However, I was very disappointed with housekeeping services. We understood that housekeeping is not done everyday for the suites, but we stayed for nine days and housekeeping only came once, and only after we asked for it. They didn't do any cleaning or vacuuming, didn't change the beds (which was requested), didn't remove dirty towels/leave fresh ones (in fact, I found the last stay's dirty towels in my room), and it's clear that some things (the bathtub, cupboard doors, etc.) don't really get cleaned at all (or at least not very often). For the cost, I definitely expected a higher standard of housekeeping.

Leisure Family

6/10

Pleasant

07 Nov 2024

Samara

The location of this property was great but when we first arrived it wasn’t cleaned very well. The kitchen was alright but the fuse would go out when trying to use the microwave.

Leisure Partner

10/10

Exceptional

24 Sep 2024

Jessica

Canal Suites Amsterdam was even better than we expected. Gorgeous layout of the apartment style suite, comfortable bed, TV equipped with Netflix, functional kitchenette, good wifi, and most importantly a very walkable neighbourhood with everything you need, nice and quiet but just a short walk away from multiple types of public transportation and a bustling bar and club area. Would highly recommend to anyone visiting Amsterdam and would come back again.

Leisure Friends

6/10

Pleasant

16 Aug 2024

Theresa

Very close to many sites, grocery, restaurants, and public transportation.

Leisure Family

8/10

Excellent

28 Jul 2024

Jonathan

Very cute space in an excellent location, well-appointed with fully functional kitchen. That said, there were a bunch of small issues that made this a four-star review and not a five. Flat instead of fitted sheet on the mattress meant my side kept coming untucked every night, and I'd find I was sleeping on the mattress pad. Air circulation isn't great, and the free-standing AC unit blows cold out the front and hot out the back, meaning if the kitchen is cool, the living room is hot. Better to use the windows and the fan setting. No instructions for guests on how to use the oven/micro or the dishwasher so you're left to puzzle it out on your own. Had to call more than once to get coffee supply refills - the machine in the room used different size pods than what we could get in the grocery. Being off site from main property means no on-site staff, so if anything is needed after hours (including a lock-out assist) you need to go to the main hotel several blocks away, since the solo staffer can't leave the property.
Anyhow, all of these add up to minor annoyances in what was a great stay. They say location, location, location, and being able to look out the front window of a first-floor walkup onto the canal, the boats, the bridge, and the Amstel, as well as the H*ART museum and opera house on the other side was priceless, as was being able to hit Bakkerij Verhagen for pastry, bread, and coffee/OJ in the mornings (just at the other end of the block!).

Leisure Partner

6/10

Pleasant

11 Jul 2024

Bruce

Pictures presented online looked nothing like the unit itself, we were stuck in a basement level room that was dingy and needing maintenance. The carpets were filthy, the AC didn’t work, there is mold in the bathroom, and when I reached out about the A/C and to mention the room looked nothing like the expectations that were set, the man literally told me “I don’t know what you want me to do about it”. Told me to email the property. Management never returned my email about these issues. Housekeeping just drops off towels. The location is great, but I would have got a hotel had I known the condition of the place. I feel like I got bait and switched.

Leisure Partner

8/10

Excellent

09 Jul 2024

Eniayo

Great Location

Place was nice looks just like the photos. Very spacious. Great location, centrally located to everything that we were interested in. Overall had a great stay. The apartment does not have AC or fans. We were there during a heatwave so it was miserable for a few days. We had to go buy a few fans.

Friends_and_family Family

8/10

Excellent

15 Jun 2024

Dan

The Good:
1) Great location !! 4 tram stops from Centraal Station ! Suite is right on the canal system ! Wonderful old home with lots of history, I'm sure. Great restaurants & supermarkets near by. Great bakery at the corner up the street.
2) Very attentive staff. Any issues, they were on top of it. You can contact them any hour of the day.
3) Quiet neighborhood at night. You can hear the early morning birds as you wake in the morning. Feels like Heaven on earth.
4) The Dutch are very kind & classy people.

The Not So Good:
1) Stairs, stairs & more stairs. Because the homes in Amsterdam are narrow & very tall , there are a lot of stairs. This suite is definitely not for older people , or any people with mobility issues.
2) Upkeep in the suite could be better. The frying pan supplied in the kitchen was worn & heavily stained. There was a nasty clog in the shower/ bathtub. Drained very, very slowly. Kitchen cabinet door almost caas I am not a person that dwells on the imperfections.

Overall a very good experience ! Would do it again in a heart beat.

8/10

Excellent

26 May 2024

Michelle

Great location. Only complaint would be the ventilation. Otherwise enjoyed out stay.

Leisure Partner

10/10

Exceptional

11 May 2024

Pascale

Appartement très bien situé et confortable.

L’appartement est très bien situé. Près de tous les sites à visiter à environ 20 minutes de marche. Dans un quartier tranquille. Entouré de canaux. Le lit est très confortable. L’appartement est bien équipé.

Partner

10/10

Exceptional

21 Apr 2024

Shanna Gravlee

So glad we ended up here! We visited Amsterdam for the first time to celebrate our 25th anniversary. After reading guide books, watching travel videos, and comparing properties, we finally settled on this one and it turned out to be a great decision. Amsterdam is a super busy city. The city center (Dam Square) is always flowing with so many bicycles, tourists, street trolleys, and boat tours. This property is about a 15 minute walk or 5 minute trolley ride away but is still in the heart of the canals. The particular canal it is on is very quiet but is completely beautiful. There are bakeries, restaurants and a trolley stop 100 yards away but it is still peaceful compared to the rest of the city. The buildings in Amsterdam are narrow and tall. We stayed in apartment 6 which is on the top floor. It does requires three flights of narrow, steep steps but that's the way most buildings are in the Netherlands. We LOVED coming back to the room every evening. It had tall vaulted ceilings, a cool european style bathroom, a tiny clothes washer/dryer, and a functional kitchenette. But the view! There is a sitting room with a double window that looks out of the canal and nearby river. Every night, we opened the window and enjoyed the fresh air and amazing scene below. Seriously, I don't think you'd find a better spot if you're wanting something convenient, comfortable, quiet and scenic. If you're OK with a few steps to climb, I think you'll dig this place.

Leisure Partner

10/10

Exceptional

18 Apr 2024

Dawn

This place is a gem. We will stay here again when we come back to Amsterdam.

Leisure Family

10/10

Exceptional

07 Apr 2024

Catherine

Wonderful stay in AMS

The building and unit are lovely with a pretty view. The staff was outstanding and very responsive and welcoming. They addressed our questions very quickly. We reserved a 9 night stay and it was nice to have cleaning service every 3 days. Unfortunately we had to cut our stay short by 2 nights due to a family emergency and there was no available credit. The location was great. They should probably list that there are 47 steps to reach the flat. The only suggestion I have is that it would be nice if the kitchen was equipped with towels, pot holder and a washcloth. Also, easy instructions, like they have for the washer/dryer, for the oven, in English, would have been helpful.

Partner

10/10

Exceptional

23 Nov 2023

David Reagan

It was nice to have an apartment with a great location.

Leisure Partner

6/10

Pleasant

02 Sep 2023

Mohammed

Good stay at Amsterdam Canal hotel

The location was excellent.
The size of the room big which suit my need.
The bed is so comfortable
My flight took 7 hours to arrive to Amsterdam and after this long time, the check in was in different area than the hotel which made me feel so tired.
The cleaning service should be daily not every three days.
The boiler was so dirty from inside.

Business

8/10

Excellent

17 Aug 2023

Dawn

Loved the location! So close to Rembrandt square and food shopping, dining etc. the building was great. Beds comfortable but the cleaning was definitely lacking! The floor was very dirty and no way to clean it. No broom or any cleaning supplies were there. Had to buy my own paper towels and dish soap. They did come with new towels and picked up the kitchen but you would think they would clean the floors while there especially when there is a pile of dirt that I swept up with a paper into a pile but they didn’t. I would stay there again but would ask for a thorough cleaning. Also there is No where to put your clothes. Only one small wardrobe with one tiny shelf and 4 hangers on it. It was fine, we just lived out of our suitcase but the dirty dusty floor was definitely kinda gross. Everything else was good.

Leisure Family

6/10

Pleasant

25 Jul 2023

Robert

Could hear every time someone would walk around on the floor above us.
Pillows are too big and uncomfortable
Great location, walking distance to a supermarket and cafes.
Construction next door but wasn’t loud.
If we were to stay here again we wouldn’t stay in the lower level.

Leisure Partner

6/10

Pleasant

29 Jun 2023

Marion

There was a construction next door! The toilet flush was extremely loud. Location was great and the apartment specious. Housekeeping was only getting the trash out and new towels, no cleaning at all.

Leisure Family

8/10

Excellent

16 Jun 2023

Eligio

Fabulous apartment. I am a long term single traveler. So good there is washing machine which I can clean my clothes for my next destination before finishing Amsterdam. Also, I can cook myself breakfast and lunch to save some cost of eating out. Albert Heijn (supermarket) is 5 mins from the apartment which make it very convenience for grocery shopping. There is a flower shop at the corner as well. I can buy some flowers for the apartment as I stayed there for 9 nights and always good to have some fresh flowers in the house especially when I was in Amsterdam.

Down side:
- construction site next building. Do not expect to wake up late from Monday to Friday
- close to the canal which provide fantastic scenery (so romantic both day and night) but also give you flies and mosquito

Leisure Self

10/10

Exceptional

12 Jun 2023

Paul

The property is well situated on Keisersgracht near to the Amstel river. It is spacious, especially the main living room, and well equipped. The main room has French windows which look out over a shared square of gardens to the rear which is a very pleasant and quiet outlook. The beds are extremely comfortable and the bathroom very well equipped with a good combined bath and overhead shower. The kitchen has adequate glasses and crockery etc for 4 people. The stairs up to this first floor apartment are steep but bound to be so: that is the nature of canal houses in Amsterdam. The internal stairs up to the bedrooms are also steep, in this case a spiral staircase so this is not a good property for anyone with mobility issues. The furniture in the living room is comfortable and stylish. We found the staff to be extremely responsive and helpful both before and during our stay. The location of the property is wonderful: given the size of Amsterdam all places of interest are in easy walking distance. the trams and metro are excellent if needed.

Leisure Family

10/10

Exceptional

16 May 2023

Ken

Excellent location and easy access. Only drawback was construction noise on apartment next door but overall a great place

4/10

Poor

10 May 2023

Uday

Honest Review

The Apartments have steep stairs. There is no hotel staff to carry your luggage. We specially had requested help to carry our luggage. After lot of begging the hotel staff came to help. The whole attitude of the staff was disappointing. Else, the location is good. The rooms are spacious.

Partner

6/10

Pleasant

28 Apr 2023

Bhowmik

Great location, mediocre service

Stayed 4 nights at the end of April in the Rooftop Apartment on the 2nd floor.

Let's start with the positives:
- Great location. Everything, including Dam Square is a short walk or a short metro ride away. The Metro station (Waterlooplein) is also a 4 min walk from the apartment. De Pijp and other hip neighborhoods are also close by.
- Room/ Apartment - The Size is great. In Amsterdam, where hotel rooms are tiny and expensive, this is a great alternative. The apartment was about 500 sq ft.
- Furniture/ Set up - Overall the Furniture/ set up was pretty nice

The Negatives:
- It's on the 2nd floor and the building doesn't have an elevator. So if you're travelling with a lot of luggage, you're going to have to lug it up yourself.
- Check-in: The check in happens at a different location (Canal hotel) which is owned by the same group. It's about 0.5 miles from the Suites. The hotel will provide you a cab though to get to the Suites after check in.
- Deposit: They charge you a 500 Euro deposit while checking in. Note that this is not a *hold* on your credit card but an actual charge. They will refund it but depending on how the FX situation works, you will have to cough up the transaction fees and any negative changes in Conversion rates.
- Construction next door - The Construction start at around 9 am on weekdays. So, if you wanted to sleep in, that's mostly out of the question.
- Other minor details - the apartment has a washing machine but no detergent.

Partner

4/10

Poor

22 Nov 2022

Dmitry

Construction noise ruins the charm.

Great location, canal views, spacious room, but the construction noise make impossible to enjoy it.
Waking up by several workers hammering behind the wall is not a good start of vacation. For folks, who are out all day, it is irrelevant. I like to read a book on a rainy day after a museum visit, but hammering, drilling, etc. ruined my stay. The construction in the adjoining house started in summer and will go for many months.

Friends_and_family Family

10/10

Exceptional

24 Oct 2022

Eva

Great location, easy walk to many attractions. Pleasant garden view. Enjoyed the vibe and charm of the neighborhood. Very strong internet connection. Spacious and well laid out apartment, but steep stairs to get there and spiral staircase to bathroom and bedrooms.

Leisure Family

8/10

Excellent

23 Oct 2022

Douglas

The location of the apartment was great, within walking distance to eateries, the market and of course, coffee shops!
We found that it was very easy to navigate the city!
The decor of the apartment was great….for a small space we had a bath and a half, with a full kitchen (with all necessary utensils)
We had the ground floor apartment (the hobbit apartment, because we had to duck to enter and exit) we were below everyone so we could here noise throughout the day and night!
I slept well though!
The apartment had heat but no air. It would have been nice to open the windows but I couldn’t see how and we didn’t want any other mosquitoes in the unit!
I would stay again! Maybe the Hotel next!

Leisure Friends

8/10

Excellent

19 Oct 2022

Rajani

Location was excellent. Property communication was also VERY good, extremely responsive. Place was spacious. The only issue was that only a 1/4 roll of toilet paper was left for me for 9 days, so I had to buy more myself. Also no bath lotion or dishwashing detergent was provided until I complained on my 4th day. It was provided promptly. The sponge left for use at the sink was old and used previously and no sink dish soap was provided. Shower soap and shampoo were provided but were an odd “pepper” scent which I didn’t care for. There were some mold spots in the shower and a cigarette burn in the canopy surrounding the bed. The bed and bedding were tremendously comfortable though. Overall my stay was pleasing because of bed comfort, location, space and smart tv for occasional news and Netflix.

Leisure Self

10/10

Exceptional

10 Sep 2022

Jesus

Great stay , great area and friendly staff

Leisure Family

10/10

Exceptional

28 Jun 2022

Jonathan

Great location. It was nice feeling like we lived in Amsterdam! Wish it had an elevator...

Leisure Partner

10/10

Exceptional

22 Nov 2019

Verified traveler

The property's location could not have been better. It is located on a quiet corner next to the intersection of 2 canals but within 1 block either each way from shops, restaurants, and the rest that Amsterdam City Center has to offer!

Business_and_leisure Self

10/10

Exceptional

03 Nov 2019

Verified traveler

Great location, charming old apartment and very nice staff

Leisure Family

10/10

Exceptional

19 Sep 2019

Stephen

Nice pad!

Apartment was the best place I have ever stayed in Amsterdam. Picturesque, quiet and very very convenient.
Only issue was being issued no working keys when I checked in - but rapidly resolved

Business

10/10

Exceptional

07 Jul 2019

Corwin

Great location and easy walks or bike ride to most locations.

Friends_and_family Family