Name: Elite Byblos Hotel EX( Coral Dubai Al Barsha)
Address: Al Barsha Road, Street 23 (near Sheikh Zayed Road), 1, Dubai, 390531, AE

Elite Byblos Hotel EX( Coral Dubai Al Barsha)

Dubai · United Arab Emirates

Al Barsha Road, Street 23 (near Sheikh Zayed Road), 1View location

100 reviews shown

10/10

Exceptional

02 Aug 2026

SamarFarah

Good service. Clean room , very close to amenities, the mall is only 4 minutes walk. Excellent location

6/10

Pleasant

13 Jan 2026

Qudus Olayinka Olasupo

Everything was just ok. Hotel is rather dated and feels like the place needs a bit of revamp. But decent value for money. But dont expect luxury.

Leisure Self

10/10

Exceptional

28 Oct 2025

Debra

Staff was great and respectful. They remembered your names and were very helpful. The Tour Company located within the hotel Blackstone Tourism Group headed by Kookie and Kristna our tour guide, was amazing. This company arranged all our tours and Kristna stayed with us no matter the time whether it was 11pm or midnight. He also respectfully would guide us on appropriate behaviors within this culture with us coming from a western society and not wanting to offend.
Breakfast you won’t want to miss. It was quite a spread and you get an assortment of western and local dishes also omlettes could be made to order.
Room was pleasant and good size. We had no complaints.

Leisure Family

10/10

Exceptional

08 Jul 2025

Terrance

Clean, walking distance. Staffs are friendly and efficient.

Leisure Family

4/10

Poor

02 May 2025

MR B

I was put in a room where you can hear the club music every night until 3am every night, flies in the bathroom and main bedroom. Ceiling particles falling on my belongings. Reception staff not the friendliest.

Business_and_leisure Self

10/10

Exceptional

30 Apr 2025

Tariq

Very friendly staff. Nice America sport bar with excellent food and fair price. Walking distances to Emirates Mall. Lots off professional message spa near hotel.

Leisure Family

8/10

Excellent

20 Apr 2025

Mohammad

It is foraway from airport almost 1 hour .

4/10

Poor

17 Apr 2025

Muhammad

My check-in time was 3PM, still 5PM room was not ready.
For the room service. I requested the water bottle at 9AM to take my medication, got that by 10:30AM after lot of calls.

6/10

Pleasant

16 Apr 2025

Karolay

Property has nice rooms and great staff, but pool and amenities are not so good.

Business_and_leisure Self

10/10

Exceptional

12 Apr 2025

Evgeniy

Stayed for business. Good and convenient location.

Business Self

8/10

Excellent

31 Jan 2025

Makhan

Room was clean with all the supply’s and it was send to us when required in very timely manner

Friends_and_family Family

8/10

Excellent

07 Jan 2025

Sidra

Emirates mall was very close

6/10

Pleasant

05 Jan 2025

Narayani

We were charged extra for a third bed even though the original booking was for three people. We had to call housekeeping when we returned to the room the first night to have them bring in the third bed because they were confused and didn’t do it while we were out of the room. The daily cleaning of the room during our stay seemed insufficient.

Leisure Family

8/10

Excellent

02 Jan 2025

Christian

Good property with ample amenities around the hotel and within. However, nightclub bass goes on until 3am every night. Not good if you are a light sleeper

Leisure Family_with_children

2/10

Poor

01 Jan 2025

yogesh

The staff was friendly

Family_with_children

6/10

Pleasant

27 Dec 2024

Azzam

Comfortable room, but street noise makes it difficult to sleep. Close to mall walking distance. Bathroom needs renovation

Business Self

10/10

Exceptional

05 Dec 2024

Amber

Friendly helpful staff. Great pool area and gym amenities. Close to the Mall.

Leisure Friends

6/10

Pleasant

30 Nov 2024

Viorel

The stay was ok. Trouble was that there is a building site right opposite to the hotel and was very noisy from 7.00am every morning.

Friends_and_family Family

4/10

Poor

19 Nov 2024

Amanda

Going to the restaurant on the day I arrived after a 14 hour flight I ordered a coffee as I couldn't check-in, the rude lady brought me a coffee half full so I said can I av a full one she brought me the same one back half full. An it was about 6 pound. Also I was put on the 13 floor an the roof top bar is so noisy at night, jus a few floors up . would not stay here again. I also rang down an and asked for more milk for the room ,they only provide creamer!! Who has creamer with tea. !! I was told there is a billable charge for milk..The customer service is zero an needs looking into. Defo will not be back.

Leisure Self

10/10

Exceptional

18 Nov 2024

Sahar

I’ll really recommend this great hotel

Very friendly staff, great location , delicious breakfast ♥️

Friends_and_family Family

10/10

Exceptional

05 Nov 2024

christopher

Very good

Business_and_leisure Self

10/10

Exceptional

19 Sep 2024

shoaib

Excellent place

8/10

Excellent

11 Sep 2024

Gordon

Very close to the Mall of Emirates, around a ten minute stroll

Leisure Self

10/10

Exceptional

13 Aug 2024

AbdulHafeedh

Great service and great staff

Beautiful hotel and great staff

Friends_and_family Family

10/10

Exceptional

07 Aug 2024

John

We have had a delightful stay at this hotel. Jady, Dom and Saeed deserve a special shout out. They have treated us with such kindness and care. We asked for an early check in and were completely accommodated. It’s a very robust and well stocked breakfast buffet, and we have been extremely pleased. We did an Overnight Dessert Safari and they kindly looked after our luggage for us so that we did not have to take it there. Thanks to the whole team.

Leisure Partner

10/10

Exceptional

06 Aug 2024

John

We had a lovely calm, quiet and cool stay at this hotel. Everyone was very helpful and accommodating. The food choices were good and although it was the hottest season, we were comfortable in the hotel.

Leisure Partner

8/10

Excellent

11 Jul 2024

HUMAYUN KABIR

A microwave in the room would have been better. Also, the mini-fridge was not working properly.
But Staff service was excellent!!!
Buffet Breakfast was excellent!!
Lunch in the Mediterranean Restaurant was also fantastic!!!
Thank You!!!

Partner

10/10

Exceptional

17 Jun 2024

Hanna

Great and helpful staff, especially Ancilia, Julie and Rose with whom we were interacting most of the time. We had a very pleasant stay thanks to them and they were honestly the kindest and most reliable staff members, keeping an extremely high standard.
The hotel is nice and clean, rooms are spacious, swimming pool area is quite nice and downstairs bar has pool table, food and drinks.

Leisure Partner

10/10

Exceptional

05 Jun 2024

Sam

Nice

8/10

Excellent

01 Jun 2024

Verified traveler

Very nice hotel, good location near mall of emirates, will book again next time we visit Dubai,

Friends_and_family Family

10/10

Exceptional

16 May 2024

Andrew

We loved our stay. Handy to the Mall of the Emirates to catch buses and tourist connections from. Staff were friendly and helpful. Breakfast was brilliant.

Leisure Family

6/10

Pleasant

04 May 2024

Candy

Pros:
Comfortable
Friendly & helpful staff (mostly)
Affordable
Food is decent & relatively well-priced
Free water
Clean hotel, nice pool

Cons:
Internet is terrible!
Soda & other drinks way overpriced. Go down the street to the local markets for drinks.
Our room lights randomly turning on while trying to sleep.
TV only local content, no way to connect to YouTube, Netflix, etc. HDMI cable did not work with TV.
If it rains, huge puddles out front prevent travel.
Loud thumping music and kids screaming until 2-3am EVERY night.
Laundry service fees are ridiculous! We stayed 20 days and needed laundry done. A small bag, not even a full load of laundry, would have cost us over $80 USD. Laundry service was rude.
Fridge needs replacement, barely cold, food spoils, leaking water from who knows where.
Sink drain in our room was broken and would fall off every time you ran water, couldn’t be closed.
Had to ask staff for many things that should have been part of the room cleaning (e.g., clean glasses, toilet paper), and sometimes had to ask for the same thing multiple times.
Says 5 star. I’m curious: Out of how many stars? I’m not sure if the rating is like US, but I have stayed at better hotels rated 3 stars.
Tile around pool is VERY slippery. Be careful!!!! My husband, my son, and I ALL almost fell.

Business_and_leisure Family_with_children

4/10

Poor

14 Apr 2024

Claire

Huge rooms and huge bass! Don’t expect to sleep!!

I stayed here for 10 nights on half board. I was travelling with 2 young children so was pretty reliant on the hotel. The good bits:
Rooms are huge. I had a 2 bedroom suite. Never used the lounge part as bedrooms were huge.
Lifts are good.
Food didn’t give anyone an upset tummy.
The bad parts.
We started in room 311. I asked on check in about the noisy night club which is mentioned in reviews, to be told there is no nightclub. First night, settled about 11pm, then it starts…..boom boom boom. And I don’t mean a little noise, it goes through you, through the pillows and walls. Until 2/3am!! I tolerated 3 nights, then we requested a move. To 1211. But you can still hear and feel the boom booms until 3am!
It was the worst ever!
The pool was crowded, lots of ‘invisible friends’ people keeping beds free for their mates…. Plus more boom boom gangman style music. What is with the base in this hotel!
I bought a beer and 2 sodas on the roof, this cost me 100dirhans - so not an option for the next day!
Breakfast same food every day. Got boring very quickly.
There was free water in the room, but it tasted a little salty.
I only survived on deliveroo!
My room 1211 was not serviced once and I had to ring up for towels etc.
Certainly not a 5 star hotel!

Friends_and_family Family

10/10

Exceptional

10 Apr 2024

Kathryn

Excellent service in this clean, modern, well-located hotel.

Leisure Friends

6/10

Pleasant

07 Apr 2024

Matthew

Food not for European tourists more Asian cuisine , breakfast was ok but dinner was awful

Friends_and_family Family

8/10

Excellent

05 Apr 2024

Bina

It was ok

Leisure Family

10/10

Exceptional

04 Apr 2024

Maria Alexandra

Great place to stay!!

10/10

Exceptional

02 Apr 2024

C j

Highly recommended

Fantastic accommodation!! Value for money, outstanding service, spacious room, daily cleaning including complimentary water, and great location for the mall of Emirates. Would definitely recommend!

Partner

10/10

Exceptional

04 Mar 2024

Alejandro

Hotel was a great option. The only point that I’ve found a little strange was the fact that it seemed to me there was a misunderstanding between the reservation I made on Hotels.com and what they had there!
I had breakfast for only one person and we were 4 people as confirmed on the reservation (they solved the issue without any problem)
I had two single beds and again we were 4 people. Again they solved the issue.

Thank you

Friends_and_family Family

8/10

Excellent

01 Mar 2024

Gibriel

Staff were helpful

6/10

Pleasant

29 Feb 2024

Noor

Very disappointed, it is touted as a 5 star but at the most it would be a 4*.

Good things: Parking, close to Mall of Emirates

Bad things: dated decor, breakfast limited and disappointing, has a bar/pub on the ground floor which invites drunks and fights, lots of people hanging around lobby, not worth the price

Leisure Family_with_children

6/10

Pleasant

25 Feb 2024

Mohammad

Carpet in hallways needs to changed, brighter lighting needed in bathroom.

6/10

Pleasant

05 Feb 2024

Stephen

I chose this hotel as it seemed to be centrally located near the 'Mall of the Emirates' for a 3 night stay All staff were courteous and helpful. There was a wide selection of cuisines to chose in the dining room. My 3* rating is due to the bass rhythm from the night club on the ground floor reverberating through the building up to my room on the 11th floor disturbing my sleep every night. I mentioned it to reception, who offered to change my room, but it is outside of their control.

Self

10/10

Exceptional

22 Nov 2023

sohail

Location of the property is very good

Business_and_leisure Partner

6/10

Pleasant

09 Nov 2023

TAMER

Neighborhood is very nice, but it is very hard to connecting highway

Business_and_leisure Family

10/10

Exceptional

07 Nov 2023

Houssam

Very nice stay will sure come back

8/10

Excellent

03 Nov 2023

Tariq

Property was very clean suite we had was big with high ceiling but only one king bed which is not enough for four of us. Actually Expedia tricked us by saying sleep 4.
A bar and a night club downstairs made the property very noisy and can smell cigarettes every night. The area is very crowded it took about 10 to 15 minutes just to get out of from there

Leisure Family

6/10

Pleasant

30 Oct 2023

Patrick

Great place a few improvements needed

The stay was great and the property is in great condition. The swimming pool was under repair and thus not available! This was never disclosed at the time of reservation, I think it should be clear. The alternatives provided their timing was not the most convenient. The gym is small and rather dark, more lighting would do it well. Towels quality can be improved, on some days some were tired

Business

8/10

Excellent

22 Oct 2023

Mazen

Good place but not quiet.

10/10

Exceptional

13 Sep 2023

whitley

The entire staff was fabulous. Very clean hotel close to everything

Leisure Partner

10/10

Exceptional

09 Sep 2023

Arsalan

Excellent property

Business Self

10/10

Exceptional

26 Aug 2023

Rebecca

Amazing breakfast great location

Fabulous hotel very central next to mall of emirates. Good quality bedding , lovely bathroom amazing breakfast . Staff very helpful

Friends_and_family Family

10/10

Exceptional

05 Aug 2023

Mustafa

Mus

Excellent place for our one night stay before moving to a Jumeirah beach hotel

Friends_and_family Family

6/10

Pleasant

21 Feb 2023

Chakib

It’s a nice hotel & ive stayed here many times. Sadly this will be my last time. As I don’t like the RUS ELITE SPA. They should consider what they are doing.

Business

10/10

Exceptional

21 Apr 2022

Fouad Georges

Elite Byblos Hotel

It is a very good hotel, good gym, yummy food :)

Business

8/10

Excellent

20 Mar 2022

Liliana

Very convenient location very close to the mall of the Emirates

Leisure Family

8/10

Excellent

18 Mar 2022

Verified traveler

Good location close to Mall of Emirates.
Very nice breakfast with large selection.

Friends_and_family Friends

8/10

Excellent

04 Mar 2022

Ahmed

Barsh winter visit

Good location enjoyable walking distance to MOE if visiting in winter, friendly staff and big clean room with reasonable 5stars standard. Good price in Barsha compared to other 4-5 stars hotels .

Friends_and_family Family

6/10

Pleasant

01 Mar 2022

William

OK hotel, but I wouldn’t return

Hotel is clean and in very nice condition. However, check-in was VERY slow. Arrived at 3:30 PM (a half hour after check in time) and room was not ready until 5:10 PM. Key cards deactivated on first day. Room number and guest name was not given to host at breakfast, and was nearly charged for a breakfast that should have been complimentary. A few lamps were missing lightbulbs, that had to be called for and replaced, and television was mostly inoperable, not responding to remote input and only staying on the HDMI 1 setting. Cold water pressure seemed to be lacking and often could not cool the water down fast enough (which is opposite of what is typically experienced with trying to get the right water temperature). Bed was very comfortable and room amenities very useful. Location is VERY convenient. Had it not been for the other inconveniences and problems, I might more so recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

04 Jan 2022

Sonia

The staff at Elite Byblos were very friendly and very polite. Check in was very easy. This hotel is close to Mall of Emirates, where there is a lot of shopping and restaurants. We did not eat at the hotel but heard other guests saying good things about it. Breakfast was good, yes repetitive but that’s common with most hotels.
I had absolutely no issues with anything, I would definitely stay here again.

Leisure Family

10/10

Exceptional

03 Jan 2022

Dawn

Ariyan in Housekeeping was amazing dealing with my in and out schedule. He somehow was able to still find the time to clean my room to perfection during the short time when I was out of the room. Thank you Ariyan for being professional and helpful!

Self

4/10

Poor

18 Nov 2021

Tanveer

Not great. Definitely not worth the money

Friends_and_family Friends

10/10

Exceptional

24 Feb 2020

Chris

We liked the location, amenities, the rooms - but most of all the very friendly and helpful staff.
Great rooftop pool with always on-duty helpful and friendly lifeguard.

Leisure Family_with_children

8/10

Excellent

06 Feb 2020

Anis

Nice place, I’ve been there 2 times

Nice and professional staff,
Spacious rooms and suites,
Late check out availability
Convenient location close to Mall of the Emirates (5 minutes walking distance)
Avoid low level floors, the music In the bar is really loud at night

Self

8/10

Excellent

29 Jan 2020

Verified traveler

Recommending

Overall very good, I was missing just balcony

Friends_and_family Friends

10/10

Exceptional

25 Jan 2020

Esther

I liked how clean the room was, the staff members were helpful and friendly also. Its just about a five minutes walk to the mall of emirates. The breakfast buffet was good too.

Leisure Partner

6/10

Pleasant

22 Jan 2020

Verified traveler

Not 5 stars

In room service in late
The hotel is normal
I was surprised it is 5 star hotel!

Partner

2/10

Poor

19 Jan 2020

Abdullah

First of all they told me my booking cancelled by Expedia and I discovered it’s not right at all and I lost my night
Am asking Expedia to correct this situation minimum by giving me three nights free I will use it any time anywhere because I didn’t get any cancellations notice in advance and putting me in a bad situation while checking in and leaving the hotel without stay .

My phone and whatsapp
00966556600400
Account
[email protected]

Business_and_leisure Self

8/10

Excellent

16 Jan 2020

Megan

The location was fantastic! 5 minute walk from the Mall of Emirates which was so convenient.

Leisure Family

2/10

Poor

14 Jan 2020

Ali

Not good for families

No matter what you do or whom you contact, you can not get the vibration of the floors and walls ( due to extremely high noise coming from the night club) to stop. This continues all nights until early morning times.
I'm really wondering is the night club part of the hotel or the hotel is part of the night club.

Friends_and_family Family

8/10

Excellent

09 Dec 2019

Verified traveler

Good location and the rooms were very spacious. Staff were very polite and helpful.

Business Self

10/10

Exceptional

08 Dec 2019

Verified traveler

excellent stay and i recommend this hotel to all
also the rate is good

Business Self

2/10

Poor

25 Nov 2019

George

not a 5* hotel at all

Very bad service and not well-trained staff
too many complaints to list
checking in : poor
noise on low level floors till 3am (should notify guests in advance)
poor handling for the luggage delivery to the rooms
poor manager cooperation
and so much more

Business

6/10

Pleasant

27 Oct 2019

Verified traveler

The hotel and service were very good. The room entrance tiles were cracked, there was mould in the bathroom caulking and the accent lights kept coming on and off all night. The breakfast was excellent.

Self

10/10

Exceptional

14 Oct 2019

Zia

Middle class regal! Very nice

This was the most affordable place to stay in Dubai and it felt as if it is a 5 star resort, very Middle class regal and welcoming. Will always go back.

Friends

8/10

Excellent

31 Jul 2019

Verified traveler

Great location of the property, very near to many shops and restaurants.

Leisure Self

6/10

Pleasant

22 Jun 2019

Verified traveler

never again

Service was below average. 5 stars? really? charge for every small bottle of water after 2 free bottles in a day.

Partner

6/10

Pleasant

16 Jun 2019

Verified traveler

Good location. Reception staff very unfriendly and unwelcoming. TV didnt work in the room, reception and maintenance man unfriendly and unhelpful so gave up asking for help.

Business Self

4/10

Poor

12 Jun 2019

Juliana

Could be much better...

The area do not feel safe enough.
At the reception had guests arguing the receptionist not very helpful, took us to a room that already had guests in the middle of the night.
Bed had stain and the housekeeping guy seeing it kept saying that the bed was changed even that he could see the stain on it.
The concierge guy at night very rude, just needed to collect my case as taxi was outside, he took ages .... made me feel that he just didn’t want to help at all.... but I just needed to collect it, as I carried it to the car myself....
smell of cigarreia in the room, I chose no smoking room.... floor dusty ....
Didn’t feel safe and didn’t manage to relax.... spent the day in a different place....

Family

10/10

Exceptional

07 Jun 2019

farnaz

fabulous

we had great time at Elit Byblos hotel , which is really comfortable and clean with high services. especially Mr .Tahir one the staffs was really helpful and kind and cared about the guests. we appreciate him. thanks a lot all staffs we enjoyed staying with your hotel.

Family

8/10

Excellent

17 May 2019

Zeljko

Good for the money

Very Good hotel for the money, but not 5 stars, maybe 3 -4. Rooms are big, and clean, wifi is good.

2/10

Poor

13 May 2019

Coomadevi

Hotel under refurbishment, very poor condition

8/10

Excellent

11 May 2019

Verified traveler

I liked the location - close to the metro. The TV remote didn't work and the safe couldn't be locked. Think the batteries might be flat. Good service.

Leisure Partner

10/10

Exceptional

12 Apr 2019

Qasim

This is a good hotel which is centrally located to mall of emirates. Everything is close by. The staff were great and really friendly. The hotel was clean throughout, very busy and rooms were spacious. Swimming pool, jakuzi and steam room were really good. Gym needs impovement but overall very good experience and will stay there again.

Leisure Family

8/10

Excellent

31 Mar 2019

Verified traveler

very convenient for walking to malls, good services with no complaint. just not sure this is a 5-star hotel. 4 star is more properly.

Friends_and_family Family

2/10

Poor

23 Mar 2019

Daren

Holiday from hell - definitely not a 5 star hotel

The guy took our passport and went inside for at least 15 minutes without telling us to sit down. We had a long day and the greeting was horrible. Very disappointed. The next day, we got woken up at 9am (on a Saturday morning) by some maintenance work going on the upstairs flat. We called and the reception says there are no work going on at the hotel. Minutes later got a call back and they confirmed that there was someone carrying work and they now have stopped. Early the same morning, we could hear kids next door playing with the door bell and running around banging the door. It was the rest from hell. The duty manager does look like he care as long as he gets paid. We got room service and food the next morning and as a golf member I was entitled to a discount but none of them told us about that. To summarise, this hotel which is in fact was called the coral before is not a 5 star hotel. Poor service and poor customer service, very disappointed.

Partner

10/10

Exceptional

09 Mar 2019

Verified traveler

The rooms are very spacious- we asked to be moved to a higher floor and they were happy to accommodate us. The staff were very friendly and the roof top bar was a nice touch.

Leisure Partner

6/10

Pleasant

24 Feb 2019

Verified traveler

Property was fine, most of the staff were friendly but noticed little things like housekeeping not keeping supplies updated (soap, shampoo etc) and an extra charge in mini bar I know didn't happen.

Business Self

10/10

Exceptional

22 Feb 2019

ksa

good hotel in albaesha near to emirate mall with good services and hospitality

Leisure

4/10

Poor

11 Feb 2019

Verified traveler

Not 5 star hotel, just 3 star

long time to check in, and also the staff change with new hotel management and difficult to find all papers and document, and they don't know for payment was done or not. one more thing, I made my reservation with breakfast but I am surprised is not going to hotel without breakfast. Not 5 star hotel, just 3 star and with new bad behavior management.

Family

10/10

Exceptional

10 Feb 2019

Verified traveler

Very close to imerat mall
Saraunded with coffee shops and restaurants
Easy to get a taxi
But be careful taxi from the emerit mall costs 8 Derham the driver charge 12
Also Expedia told me to pay 356 Derham the hotels charge me 456

Friends_and_family Family

2/10

Poor

04 Feb 2019

Verified traveler

The hotel is close to mall of emirates but staying there is the worst thing one can do. We booked in twin room but eye

8/10

Excellent

25 Jan 2019

Verified traveler

Hotel close to Mall of the Emirates. Nice location.

10/10

Exceptional

23 Jan 2019

Verified traveler

Staff was very good. Room service food was excellent. Special requests were attended to immediately. Central to many tourist attractions. Walking distance Emirates mall. Taxis available right away. Quite and safe.

Leisure Partner

6/10

Pleasant

04 Jan 2019

Verified traveler

No service mind reception.

Everything in this hotel is nice except reception. Bad experience with the reception. No service mind, not prefessional seem like trainee staff. We (included 1 year old baby) have waited for 2 hrs to get the room. Reception told me to sit and wait until the room ready then they will let me know. They asked me to confirm my booking every half an hour for 3 times without let me know about the room status. Don't expect the smile from the reception.

Family

8/10

Excellent

04 Jan 2019

Tryphosa

Fantastic

Check in and check out was amazingly quick and seamless thanks to Mahmoud Rady.
The room was cleaned and linen changed .
On arrival on the 24th December the Tv was not playing well , we called and an IT technician was dipatched the next day, he tried to fix but the problem persisted throughout our stay my husband kept reporting it they kept promising that it will be attended but nothing happened that was the only downside but fortunately we were going out a lot so it wasn't much of a hassle.
Breakfast was super awesome as they varied the meal every day dinner was also awesome. Overall a good hotel nice and clean swimming pool but service not so good in the roof top, we ordered a meal and it took them for
ever to deliver the meal to us i complained and was offered a comlimentary drink still waited for the ordered meal to come promises, promises but no delivery till we decided to leave and then they wanted to keep us waiting more for a comlimentary meal by now we were upset and refused the offer.
The hotel itself has a very good ambience only spoilt by the lack of proper service.

Partner

6/10

Pleasant

26 Dec 2018

Verified traveler

Like: location

Dislike: staff not friendly or helpful. Interior is outdated. It doesn't feel like a 5-star hotel at all.

8/10

Excellent

19 Dec 2018

Branimir

Dubai

Great hotel with excellent food offered. Convenient for shopping as few minutes walk from the Mall of the Emirates. Very good service and comfortable rooms.

Family

10/10

Exceptional

11 Dec 2018

Nadine

I love the staff! Always so accomodating! Atef and Chnoda at the front desk are exceptional! Location is convenoent right next to MOE and rooms are extra spacious

Business_and_leisure

6/10

Pleasant

10 Dec 2018

Checking in and out took too long
Only one person at front desk and very slow
There were some masquito or bugs in the room which tortured us during our stay.

Leisure Partner