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Novotel Suites Mall Avenue Dubai Hotel

Dubai · United Arab Emirates

2A Street, P.O. Box 283825View location

8.4/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.2/108.2
Condition8.2/108.2
Location9.4/109.4
Neighborhood8.6/108.6
Amenities8.2/108.2
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  • Business hotels
  • Hotels with charm
  • Sustainability certification
  • Ski hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Suites Mall Avenue Dubai Hotel

Everything Dubai has to offer is just minutes away from this charming and modern hotel. This stylish hotel is a mecca for shoppers, while business guests will appreciate the proximity to the city's major financial district.

With beaches, the marina and even skiing, just a stroll away, travellers can prepare themselves for a fun-filled stay. All suites are beautifully appointed in soothing tones and can be smartly divided into bedroom and living room in case it is more convenient for guests than only having one space.

Travellers will be impressed by their modern look and useful amenities. Those guests travelling by car will be able to use the hotel’s indoor parking facilities and everyone will have the opportunity of enjoying a refreshing dip at the rooftop swimming pool.

Read more about this hotelShow less

With a stay at Novotel Suites Mall Avenue Dubai in Dubai (Al Barsha), you'll be a 1-minute drive from Mall of the Emirates and 7 minutes from Burj Al Arab. This family-friendly hotel is 7.6 mi (12.2 km) from The Walk and 7.7 mi (12.3 km) from Marina Beach.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Beach nearby Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: AED 10.00 per accommodation, per night
      • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
    • Airport shuttle fee: AED 170 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    English

    French

Nearby attractions

Mall of the Emirates 0.4 km / 0.3 mi
Ski Dubai 0.5 km / 0.3 mi
Fatima Abdullah Mohammed Rasheed Mosque 0.6 km / 0.4 mi
Al Barsha Pond Park 1.8 km / 1.1 mi
Souk Madinat Jumeirah 3.2 km / 2 mi
Wild Wadi Water Park 3.7 km / 2.3 mi
Burj Al Arab 4 km / 2.5 mi
Jebel Ali Race Course 4.2 km / 2.6 mi
Dubai Hills Mall 7.1 km / 4.4 mi
Umm Suqeim Beach 7.2 km / 4.5 mi
Alserkal Avenue Arts District 7.3 km / 4.5 mi
Kite Beach 8.3 km / 5.1 mi
Palm West Beach 9.3 km / 5.8 mi
Circle Mall 9.4 km / 5.9 mi
Dubai Marina Mall 9.4 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 6
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Beach
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 53 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack barExtra charge
  • Air conditioning in Restaurant
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • TV lounge
  • Game room
  • SaunaExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Beauty salonExtra charge
  • Green Key (FEE)
  • Deposit on arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
  • GolfExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 31 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    TWIN STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SUITE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 5SUITE • CAPACITY 5 • 1 Bedroom • 48 m²SUI.C5
    SUITE CAPACITY 5Photo unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SUITE CAPACITY 5

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C5

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 3SUITE • CAPACITY 3 • 1 Bedroom • 31 m²SUI.C3
    SUITE CAPACITY 3Photo unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    SUITE CAPACITY 3

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Suites Mall Avenue Dubai Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Suites Mall Avenue Dubai Hotel

8.4
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
9.4 /10
Neighborhood
8.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Erhan
Reception & room service were great !
Self
4/10
Poor
04 Jul 2026
Stella Anyeley
The facility is perfect, the internet at the facility was terrible for us, the staff were not helpful at all. We arrived at the hotel Saturday morning and no one helped us with our bags, we went to the counter to check in and I was thinking they would help us afterwards, they watched us carry our own bags to our room. We went out to do some shopping and when we got back we had a lot of bags, no one offered to help. The next day we went out and shopped, there was one lady the offered to help us. All our 7 nights stay, that day was the only day we got help. I was really disappointed because this was not my first time at a Novotel, I have used the Novotel at deira city center and it was amazing so amazing that my next visit, I booked the same hotel. My experience at the Novotel Suites Mall Avenue was not as I expected. I felt really disappointed especially after I had told my friend who was visiting Dubai for the first time that Novotel hotels have a good facility and very helpful staff.
Friends
10/10
Exceptional
30 Jun 2026
MOHAMED
Great location, very helpful staff, clean rooms, and breakfast was very good.
Self
2/10
Poor
26 May 2026
Ramzi
Wont go there even if they paid me....
10/10
Exceptional
19 Apr 2026
Troy
We really enjoyed our stay
Friends_and_family Family
2/10
Poor
06 Mar 2026
Milagro
Horrible
10/10
Exceptional
21 Feb 2026
Stelian
Well done thank you!
Family_with_children
10/10
Exceptional
15 Feb 2026
Veena
Excellent staff, very clean and well presented rooms
8/10
Excellent
17 Jan 2026
fabio
Room was clean, staff are nice and attentive
Partner
10/10
Exceptional
17 Jan 2026
Kirsty
A family of 4 stayed for 4 nights and would thoroughly recommend this hotel. Everything was great from friendly & helpful staff, yummy breakfasts, the room and rooftop pool. Nice to be able to walk from the Mall of the Emirates and the metro there.
Leisure Family
8/10
Excellent
07 Jan 2026
Fouzia
The rooms (family suite) was very spacious with plenty of spots to sleep. The location was wonderful and nearby many shops restaurants and emirates mall. Staff was very kind and welcoming specially Ihsaan he checked us in our first night. We had a wonderful time and would stay here again.
Leisure Family_with_children
8/10
Excellent
30 Dec 2025
Raied
The Bathroom to small
Leisure Family
6/10
Pleasant
12 Dec 2025
Gaurav
Clean room
6/10
Pleasant
01 Dec 2025
ABHILASH
Food selection was good. Rooms are ok, choose non smoking room but outside the room on the corridor stinks of cigarettes. Bathrooms stinks, I believe it was from the drains. It is very basic with very basic facilities, if you get at a cheaper rate to explore Dubai, I will recommend. Metro station nearby, mall of emirates and plenty of shops and restaurants nearby.
Leisure Family_with_children
8/10
Excellent
29 Nov 2025
Jasur
Yes, room is clean. But we feel smells during our staying
Friends_and_family Family
4/10
Poor
21 Oct 2025
Nabil
Why are you asking about breakfast when you have bigger fish to fry. The hotel is under renovation and construction noise day and night. This should be pointed our when listing the hotel as an option. Not worthe money spent.
Business
6/10
Pleasant
20 Oct 2025
Nabil

Remote Work in Dubai

Did not have breakfast at the hotel.
Business
4/10
Poor
15 Oct 2025
Kubura

Backpackers at Best

Cramped for family of 4 hard to squeeze past toilet door. No toilet paper, had to buy our own. Advised front desk, no toilet paper, only 2 towels for 4 people, no soap in shower only hair conditioner. Water doesn't run to drains. Runs out all over bathroom floor away from drain. Bad water pressure. Marks on walls. Light fittings under tv fall over bearing wires. Very bad toilet smell as you enter room....ventillation inadequate. Doesn't comply with standards. No power either side of bed, limited place to plug in. Paid for breakfast one day and was glad we didn't take the every day breakfast. The food was limited and bland. Couldn't find anything to drink or toast. So had bad scrambled egg with no taste and baked beans on lttle pancakes...later when we finally found someone to help aboit a drink they directed us to another room where we were able to obtain a glass of room temperature juice. Was my wifes birthday and worst meal of the trip. Had a few beers up by roof side pool which is only aboit the same size as our home pool...over crowded
Had a few beers by the pool and a person smoking kept blowing smoke all over us, so we left.
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
MALCOLM
Genuinely lovely staff who are always helpful.
Sensibly priced food options in the hotel. Only a few minutes walk to the Mall of the Emirates and the Metro if you need anything else.
Business_and_leisure Self
10/10
Exceptional
19 Sep 2025
Zaheer
I stayed here with family. this hotel is excellent and the staff are exemplary.
To name a few, Surinder, Reena, Nagla were amazing and offered brilliant customer service.
The room which was a family room was very spacious and very comfortable.
The breakfast area is so good and the selection of the buffet is great. There is also a egg cooking station and the chefs that cook the eggs are so polite as they work under a lot of pressure from many guest orders. Well done to you guys.
The carpark is easy to access and easy to find parking.
The pool is great too and there is always a lifeguard on duty.
I recommend this hotel.
Leisure Family
10/10
Exceptional
31 Aug 2025
Syed
Great Value For Money 👍
Business Self
10/10
Exceptional
30 Aug 2025
Martin
Friendly and attentive staff, clean premises
Leisure Partner
6/10
Pleasant
25 Aug 2025
David
Nice staff, but high food and laundry costs.
Business
8/10
Excellent
08 Aug 2025
Hamere Mulugeta
We are happy with our stay
2/10
Poor
05 Aug 2025
Vanessa Blessed
I booked for a family of 4 which means l was supposed to get a room with 1 bed and 3 couches . When I wanted to book for extra room to accomodate my whole family I was told its fully booked for the next couple of days . I instantly booked through expedia and found a room for 2 days . When l tried to check in for that extra room l was told the booking doesnt extra . I tried to check inthe next day and was told heck in for the previous day was a no show and there was no refund for that .
Leisure Family
10/10
Exceptional
05 Jul 2025
robert
Welcoming big room good beds nice bathrooms spacious great location for metro mall of Emirates lots local restaurants less than a minute away Carrefour less than a minute away
Leisure Family
10/10
Exceptional
29 Jun 2025
Syed
Excellent Hotel …. Great Value for Money 👍
Business Self
10/10
Exceptional
05 Jun 2025
Shahria
Lovely service, Mahesh in level 2 was so good. Thank you. This is more than 3 stars. Id say 4.
Friends_and_family Family
10/10
Exceptional
30 May 2025
Julia
Excellent location, Friendly staff, clean. Highly recommend.
Business_and_leisure Family
10/10
Exceptional
21 May 2025
Rahim

Enyoyed our stay

Maryam at the reception was exceptionally efficient and well mannered.
Thank you, Maryam
Partner
6/10
Pleasant
29 Apr 2025
Humaira
Okay for the money you paid
Leisure Family
8/10
Excellent
22 Apr 2025
SOLAI SATHEESHBABU
Property is bit dated. But, you get what you paid for. Considering the price, it’s a good deal. Location is fantastic. Lots of restaurants around. Parking is convenient. Staffs are wonderfu.
Leisure Family_with_children
10/10
Exceptional
14 Apr 2025
ROBIN
Staff and service very good, food is superb and managing the buffets and dishes are good. Specially mentioned Manager Nagila from Egypt for her service and customer centric approach...
8/10
Excellent
28 Mar 2025
Mandeep
Nort everybody reception was nice and helpful.
Friends_and_family Family
8/10
Excellent
25 Mar 2025
Sanjeev
The staff is good. The Room furniture needs reupholstering
Business
10/10
Exceptional
15 Mar 2025
Erhan

Erhan

Very comfortable hotel with perfect service. Reception is great Maryam, Lady from Kenya and other they are all very helpful.

In the room there are recycle boxes by material which is great.

Moreover restaurant team is perfect as well. Omlette service, cleaning tables are excellent !

Very central location, great parking facility and only 200 m. away from Mall of the Emirates.

Hotel is clean and has the services to popular Kite Beach.
Business
8/10
Excellent
09 Mar 2025
haseen sunny
Great location. Staff were friendly and attentive, always ready to help. Thank you to everyone at Novotel
10/10
Exceptional
24 Feb 2025
In Huek

Top tier service

Great service! Really liked the whole place. Lovely place!
Business
8/10
Excellent
17 Feb 2025
Marina
Rooms & corridors were musty and need cleaning.
Staff were really helpful specially in dairy allergy.
Very close to mall of Emirates and metro station, but there’s road maintenance that are somehow blocking nowadays
Leisure Partner
8/10
Excellent
13 Feb 2025
Ewnetu Ferede
Hotel staff are helpful. Facility is clean. Convenient location for shopping and metro.
Leisure Family_with_children
8/10
Excellent
11 Feb 2025
Francisco Javier
Lack of USB ports and not adaptors available. Very important during travel
Business_and_leisure Self
10/10
Exceptional
04 Feb 2025
Doaa
The hotel is very excellent in location.
Leisure Family
8/10
Excellent
31 Jan 2025
Verified traveler

Good

Good location.. 1 block away from motorway, so traffic noise is less.
Friendly staffs.
Business
10/10
Exceptional
16 Jan 2025
Rahul
It is very well maintained and staff is too courteous
10/10
Exceptional
13 Jan 2025
mutahhar
amazing place
Business_and_leisure Family
10/10
Exceptional
09 Jan 2025
RANA
it was amazing
Friends_and_family Friends
10/10
Exceptional
06 Jan 2025
Joelle
The hotel is well located. Near of everything. The staff is amazing and willing to help. They are devoted and committed.

Business_and_leisure Family_with_children
6/10
Pleasant
04 Jan 2025
Mahender
It’s a reasonable hotel for family with variety of breakfast options. Many restaurants around but very small swimming pool and gym.
Leisure Family_with_children
8/10
Excellent
28 Dec 2024
Sushanta Kumar
Room size
Leisure
10/10
Exceptional
23 Dec 2024
PAUL
Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again
Leisure
8/10
Excellent
18 Dec 2024
Abu Thahir
When check in was the smell bad as the toilet right next to the entrance door and no ventilation for the toilet. After that call in housekeeping to put for refresher. The room is spacious and big. The beds are comfortable. The area location near to alot good choice of food. 10mins walk to metros station. 10mins walk to mall of emirates.
Leisure Family_with_children
10/10
Exceptional
18 Dec 2024
Vinay
No issue had a very pleasant stay ..
8/10
Excellent
14 Dec 2024
Syed
Good
6/10
Pleasant
13 Dec 2024
Atul Kumar
Excellent location, decent food options, Staff and service needs to improve significantly. Especially the Reception staff is not helpful, to an extent rude and not guest friendly.
Leisure Family
10/10
Exceptional
03 Dec 2024
Rushal
Nice helpful staff and clean rooms.
Leisure Friends
2/10
Poor
01 Dec 2024
HAMAD
Title: A Disappointment Masked as Hospitality

Having visited this hotel a few times in the past, I decided to give it another chance this year, trusting in the saying, “Third time’s the charm.” But with this establishment, there will be no third, fourth, or fifth. Ever. My previous experiences here had been unimpressive, and while I can’t recall the specifics of my earlier reviews, I hoped against hope that time had brought about change. It hadn’t.

Let’s start with the one undeniable advantage: the hotel’s location, nestled in the heart of Dubai’s meticulously planned urban landscape. But let’s be clear—this advantage owes nothing to the hotel itself. The credit belongs entirely to the visionary urban planning that has transformed Dubai into a global tourism hub. If this hotel enjoys even a shred of success, it is thanks to Dubai’s brilliance, not its own merits.

Despite my reservations, I decided to book here again, clinging to the belief that proximity to success might somehow breed competence. Alas, this logic does not hold true for this hotel. Following a truly dismal experience at another hotel near Dubai Airport earlier in my trip, I thought this place might serve as a psychological balm. Instead, it proved to be just as dreadful—if not worse. Determined to give it every benefit of the doubt, I even returned midweek for a second stay, hoping that perhaps the chaos of the weekend had unfairly colored my impressions. The result? My initial instincts were vindicated.

H
Business Self
4/10
Poor
28 Nov 2024
Isfandiyar

Didn’t like

There was a smell in the room
Breakfast was limited
Friends_and_family Family
10/10
Exceptional
24 Nov 2024
Thea-Marie
All good
Business Self
10/10
Exceptional
23 Nov 2024
Mohammed
Close to everything
Business_and_leisure Self
2/10
Poor
22 Nov 2024
Ashraf
Very poor experience with food and service. Room service is very poor and sloppy. Breakfast has very poor variety
Business Family
2/10
Poor
20 Nov 2024
Ashraf
I booked the hotel to my cousin and he had the worst experience in Dubai. Food is so bad. Room service is sloppy and they don’t even put the basics in the room like coffee, suger and tea. Breakfast is horrible. Never again
Business Family
8/10
Excellent
27 Oct 2024
Geraldine

Novotel Hotel Suites Mall of the Emirates

A nice and comfortable hotel that was within walking distance from Mall of the Emirates and a hop on hop off bus stop.
A tasty breakfast was included in my rate.
Friends_and_family Friends
10/10
Exceptional
27 Oct 2024
Syed
Great value for money 👍
Leisure Self
10/10
Exceptional
27 Oct 2024
Adetutu
Had a nice relaxing stay here.
10/10
Exceptional
12 Oct 2024
Ikhlaq
Nice hotel for the price
Friends_and_family Family
10/10
Exceptional
25 Sep 2024
Ricardo
Good service and good location
Leisure Family
10/10
Exceptional
07 Sep 2024
Syed
Great Choice !!
Business Self
10/10
Exceptional
26 Aug 2024
Syed
Great choice ! Location is superb and accessible to all key places …. Staff is professional and courteous !! Overall great value for money !!
Business Self
10/10
Exceptional
25 Aug 2024
Syed
Excellent Hotel !!
Business Self
10/10
Exceptional
18 Aug 2024
Rafique
Excellent
Leisure Family
8/10
Excellent
28 Jul 2024
Alexander Keith
Close to Mall of Emirates is good but general area is ok but not wonderfuñ
Leisure Self
8/10
Excellent
28 Jul 2024
MAUREEN
Room was small and cramped. Loo in separate area from the bathroom, which layout doesn't make sense.
Leisure Partner
10/10
Exceptional
27 Jul 2024
Syed
Excellent Hotel with great amenities 👍
Business Self
8/10
Excellent
07 Jul 2024
Aarunima
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Leisure Friends
2/10
Poor
04 May 2024
Deyary

Terrible

I turned up to the hotel after booking it and paying for it days before my arrival. However I was told the hotel was close due to flooding that took place 10 days before my arrival and I was offered an alternative hotel 30 km away in the middle of nowhere. I rejected and had to book an alternative hotel near by in the last minute which cost me much more. Because they were not bothered to notify me in advance.
2/10
Poor
28 Apr 2024
HAMAD
**Arabic:**
هذه المرة كانت كارثة، مقلب كبير ولن أعود إليها.

**English:**
This time was a disaster, a total dump, never returning.

**Spanish:**
Esta vez fue un desastre, un basurero total, nunca volveré.

**Dutch:**
Dit keer was een ramp, een complete vuilnisbelt, nooit meer.

**Japanese:**
今回は災害で、完全なゴミだった。二度と戻らない。

**Chinese:**
这次是场灾难，绝不会再来这个垃圾堆。

**Portuguese:**
Desta vez foi um desastre, um lixo total, nunca mais volto.
Leisure Self
10/10
Exceptional
05 Apr 2024
David
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Leisure Family
8/10
Excellent
02 Apr 2024
Naren
The property is older and smells in the hallways. It could use a renovation. It is within walking distance to the mall.
Leisure Family
10/10
Exceptional
27 Mar 2024
Roberto
I like everything, staff, clean hotel, good breakfast buffet, tour assistant great help (Mr. Rabee) good suggestions!!!!
8/10
Excellent
26 Mar 2024
shoukat
Very friendly staff. Very good size rooms. Very clean
Business_and_leisure Family_with_children
10/10
Exceptional
15 Mar 2024
Anthony
This hotel is in a fantastic location, very near to the Mall. Some really nice local eateries just 5 minutes walk away. The staff are really friendly and helpful. Security staff on site 24/7, not that they were needed.
Good size room with separate bath, showers and toilet, which was convenient.

We would definitely stay there again.
Leisure Partner
10/10
Exceptional
23 Feb 2024
David
I stayed here 12 years ago and the hotel still looks great and has been well taken care of.
The staff was very friendly and always helpful.
Leisure Family
8/10
Excellent
30 Jan 2024
Antonio
Clean and friendly staff
Business
8/10
Excellent
27 Jan 2024
Habiba
.
Leisure Family
8/10
Excellent
24 Jan 2024
Dorbibi
Good staff customer service, convenient location.
8/10
Excellent
07 Jan 2024
Delwar

Good location and friendly staff

Friendly staff, good location next to mall and metro. Spacious room with two bathrooms. Good pool and gym.
Allowed us to check-in early which was really great. Room was a little dated.
Friends_and_family Family
10/10
Exceptional
04 Jan 2024
Enzo
very pleasant stay, people are friendly . highly recommended
Leisure Family_with_children
10/10
Exceptional
24 Dec 2023
AB
I had the opportunity to stay in this Novotel and they performed above and beyond. From the check in staff (Ms. Paris) to the security staff (Ms. Reena), two remarkable and memorable staff members on their team, my short stay was filled with excellent customer service.

I had left behind some very valuable documents in the safe in the room and forgot to pick them while I was checking out. Within an hour of me checking out I got an email from the customer service staff that I had left it there and to come collect it. I must say this was a life saver because my whole travel would have been a disaster without these documents. I cannot express my gratitude in words but THANK YOU!
Business_and_leisure Self
6/10
Pleasant
19 Dec 2023
Verified traveler

One night experience

Although both the gym and pool are small they both are good. The pool has life guards so that kids can play freely. It is a rooftop pool and therefore can be enjoyed in peace during the day and early evening.The gym is well equipped for what it is.
Due to environmental protection the room temperatures are set to a min of 24C. This is not very comfortable for those coming from a cold country.
Although booking says 1400 check in. I was provided a room on arrival 1200. However the room was not cleaned properly. The carpet was not vacuumed, a large plastic wrapper was left on the floor. There was long hair left in the sink.
Once I informed reception they were extremely apologetic wanted to offer me a new room and free travel to the airport.
Breakfast is above average but not excellent. Quite a broad spectrum of food from pancakes to freshly made omelette so it will suffice.
Self
10/10
Exceptional
18 Dec 2023
Alexander
This hotel is located in a really nice area. Across the street from Emirates mall/metro and 20 or so minutes drive from the major tourist areas with taxis driving by the hotel all the time. The hotel is nice, quiet, clean and great if you don’t want to spend a crazy amount on a hotel.
Leisure Family
10/10
Exceptional
16 Dec 2023
Simely
We had a great time as a family of 4 with 2 little kids. The staff was kind through and through. The breakfast was delicious and had a decent amount of choices. We most likely will stay here again in the future.
Leisure Family_with_children
10/10
Exceptional
15 Dec 2023
hussein
I had an amazing stay at Novotel Dubai! The breakfast spread was impressive, with a wide variety to choose from. The staff were friendly and went out of their way to make me feel welcome. The room was clean and spacious, providing a comfortable and enjoyable stay.
I am looking forward to returning in the future!
Business Self
8/10
Excellent
28 Nov 2023
Fahd
.
8/10
Excellent
17 Nov 2023
Dheeraj

Comfy, convenient business stay

Nice business stay, close to the mall of Emirates and good food options around and connectivity to shiekh Zayed road and other main parts of the city. Breakfast options and food quality could be better. Room size are decent and comfy.
Business
10/10
Exceptional
01 Nov 2023
naman
Great experience and stay
Friends_and_family Family
10/10
Exceptional
29 Oct 2023
Syed
Excellent choice !
Leisure Self
6/10
Pleasant
23 Oct 2023
Stephen
Front desk is never available when you call. Looks like it is always short of manpower.

Breakfast is average.

Clean place. But could do better with their operations.


Business_and_leisure Partner
10/10
Exceptional
10 Oct 2023
Hesam Jolous
Perfect
10/10
Exceptional
03 Oct 2023
Hannah Rose

EXCELLENT ROOM

So far so good.....
Self
10/10
Exceptional
23 Sep 2023
Gurmeet

Stellar hospitality

Hotel staff made sure everything is perfect. Amazing breakfast. Rooms were sparkling clean. 10 / 10 would come again.
Partner

Location & surroundings

Novotel Suites Mall Avenue Dubai Hotel
2A Street, P.O. Box 283825, Al Barsha, United Arab Emirates

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Novotel Suites Mall Avenue Dubai Hotel

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