Name: Md Hotel By Gewan Dubai
Address: Al Barsha 1 Near Mashreq Metro Station Dubai, Al Barsha, AE

10/10

Exceptional

03 Dec 2025

Vitaly

Excellent

Leisure Family

10/10

Exceptional

01 Dec 2025

Tomas

Perfect stay for exploring Dubai.

Friends_and_family Friends

10/10

Exceptional

13 Aug 2025

Azer

All is ok

Business_and_leisure Self

10/10

Exceptional

19 Jul 2025

Sayf

Extremely clean, modern, convenient hotel in an amazing central location, next to metro station & close to a famous mall. Highly recommended!

Wonderful leisure facilities, including rooftop pool, jacuzzi, sauna, steam, gym etc.

Very kind, friendly & helpful reception staff.

PS. I initially had a problem with my room being far too cold, with no warm sunshine coming in, but they kindly moved me to a different room & fixed this for me.

Business Self

8/10

Excellent

15 Apr 2025

Mohamad El

Very convenient

Business Self

8/10

Excellent

11 Feb 2025

SHERINE

Staff is very helpful specially the receptionists

Business_and_leisure

10/10

Exceptional

23 Jan 2025

Melissa

great location nicely remodeled room

this is a great reasonable hotel in a safe area, minutes to the metro
10 minutes to mall of emirates
great restaurants and stores around
heated roof top pool

Partner

10/10

Exceptional

25 Nov 2023

James

As a wheelchair user, even though the ramp was steep - the staff went above and beyond to assist me in and out of the hotel needed everyday. Staff also assisted my belongings dropping it off in my room. On the first day waiting for my friend to meet, they offered me free apple juice in the morning. They were super polite and even with a smile everyday.

Leisure Self

8/10

Excellent

16 Aug 2023

Purna

Everything was good except I had to wait too long for checked in.

Leisure Family

8/10

Excellent

13 Dec 2022

Verified traveler

The price is ok for the condition
It’s old building smells bad
Was really cold inside and (outside temperature too )on turn off ac they have only cold
If u r cold they can’t do anything 21•c
Otherwise the staff was really helpful and friendly great staff
It’s right next to metrostation
For the money is ok

Self

8/10

Excellent

07 Dec 2022

Pawan

Moderate Stay, nothing fancy

A decent stay for an affordable price. Good connectivity with shuttle services to Mall of Emirates, The Outlet Mall & Blue Beach. Metro Station / Bus stop is a 5 minute walk from the Hotel. There are many food options available near by as well.

Staff were very courteous and answered all queries instantly. Travel Desk was also available for tourism options.

Partner

4/10

Poor

31 Dec 2021

Davronbek

We selected executive suites with kitchenettes. One would assume that if there was a kitchenette, there would be stuff in that kitchenette to prepare something, but, to our surprise and contrary to their website’s info, the kitchenette was empty and they refused to provide us with kitchenware, plates and cutlery.
They charged us 2,5x more for the extra bed that I had asked for my son.
The room wasn’t clean when we arrived and it was never properly cleaned while we were there.
There were no towels in the swimming pool area and they didn’t bring towels even after repeated requests.
Many more things were wrong in there.

Leisure Family_with_children

6/10

Pleasant

21 Nov 2021

SEYED AHMAD

good location

Business Friends

8/10

Excellent

20 Nov 2021

Mostapha

staff was good goodluck

Business

6/10

Pleasant

08 Nov 2021

Philip

A fairly new hotel that feels very old.

Good location near metro station. The hotel is about 10 years old but feels a lot older. It has a lot of maintenance issues. In our room the bath/shower tap was very difficult to use (nearly jammed) the toilet flush buttons were broken, the room safe didn’t work. But more importantly was a safety issue in the bathroom (and all rooms are the same) whereby the side of the bath has a very wide tiled edge which you have to step over to get into the bath/shower. Not so bad when getting in, but very dangerous when getting out wet. However the main bedroom was ok, quite big and a big comfortable bed. If you can get a good deal it’s recommended, otherwise look elsewhere.

Partner

10/10

Exceptional

17 Aug 2021

Mahdi

It was amazing everything good to my satisfaction.

Partner

6/10

Pleasant

24 Jul 2021

Mohamed

Was good

Friends_and_family Family

2/10

Poor

05 Mar 2021

Verified traveler

Cleaning was good but room conditions was very bad old furniture bathroom unhygienic not worth for money and the inexperienced receptionist i ll never come again

Business Self

10/10

Exceptional

17 Sep 2019

Verified traveler

Location near the metro and cleanness of room , very affordable compared to quality

Business Self

8/10

Excellent

15 Aug 2019

DHWANI

It’s value for money hotel

Family

8/10

Excellent

04 Aug 2019

Scott

Great hotel Room service horrible

Over all the stay was good ordered too service and the grilled lobster was missing the claws and was under cooked the steak was old and bitter and all the food was cold the room service from the kitchen was very dissatisfying if that was good I would very much return their but that made it so I will never book their again

Friends

8/10

Excellent

28 Jul 2019

Atif

Comfortable bed and pillows. Free parking.

Comfortable bed and pillows. Large room.

Downside:
Free internet was advertised but wifi password not provided. I asked for an adaptor for my US-type plug. It came after 45 mins and a reminder. The hotel has 3 restaurants but doesnt not have a room service menu. They can at least provide the menus of the 3 restaurants for take-out. Room was way too cold even after keeping the air conditioning switched off for half a day.

2/10

Poor

27 Apr 2019

Prakash

Dissapont customer

1 Very bad service. I asked for plastic spoon and room service answer was this is not a hotel apartment. 2 we went to swimming pool and pool was empty. We were 3 people and the pool guard asked we can give you 2 towel. Please manage as we are full we want to keep towel for other gues

Family

4/10

Poor

16 Apr 2019

Tariq

I got stuck in the lifts twice so I checked out a day early. The condition of the hotel was really bad.

4/10

Poor

26 Jan 2019

RICHARD

Hotel very noisy room 344 and disco music kept me awake

10/10

Exceptional

23 Dec 2018

Verified traveler

I liked it was convenient to places and location I wanted to be in, for this particular trip. If it offered a better selection of eateries and coffee shops, would be much better. All in all, the staff and facilities were truly on point and excellently helpful!!!

Leisure Family_with_children

2/10

Poor

16 Dec 2018

Verified traveler

very bad service and very expensive

Don’t stay in this hotel very very bad service

Family

4/10

Poor

05 Oct 2018

seyedali

Its not 4 stars hotel should be 2 max 3 stars very old and noisy

8/10

Excellent

23 Sep 2018

Adnan Peter

Dont think twice about it

Clean and quite hotel with friendly staff

8/10

Excellent

17 Sep 2018

ykwong

Nice hotel good location and economical

Good location and very close to the Mall of the Emirates and train station, the room is surprisingly spacious. I have booked a \"standard room twin\", although, on Expedia site, you cannot request for 1 x double bed or 2 x single beds (although, it was stated from the site the availability of both the options), however, upon check-in, when inquiring if a double bed is available, and I was told Yes, but I need to pay an additional AED20.00/night - Why? Which I did... But this certainly gave me a bad impression of the hotel!

6/10

Pleasant

19 Jul 2018

Saffi

-No spoon in to room for coffee
-No iron and ironing board in the room
-Wash room needs work/ repair/ up grading
-Shaving kit in the washroom, the razor was not sharp. On my request the front desk gave another kit, razor was again useless.
-The tooth brush was also of extremely poor quality.
-No disposable cups available in the room.
-staff tried to do the best to help.

8/10

Excellent

03 Jun 2018

Umesh

Awesome and happy stay

Love the ambiance and surrounding and easy access to all over places for shopping and malls

Partner

10/10

Exceptional

16 May 2018

Verified traveler

Nice and quiet hotel

10/10

Exceptional

16 May 2018

Mamdouh

Nice Hotel very close to Sharaf DG Metro station

Great stuff, excellent rooms, Perfect location, in the middle of the Barsha, where every thing is available very closely.

6/10

Pleasant

25 Apr 2018

Che Sum

Old but location is convenient!

8/10

Excellent

08 Apr 2018

Verified traveler

Good

Good location very close to the Metro. Nice hotel

Family

10/10

Exceptional

31 Mar 2018

kellye

Great hotel for our family vacation!

We had a great stay! Spacious rooms. Nice amenities. Wonderful staff. Great location. Free shuttle service. We plan to return next time we are in Dubai.

Family

8/10

Excellent

25 Mar 2018

kellye

Huge rooms. Great staff

We enjoyed our stay, the only thing was we found out the hotel’s liquor license was being renewed AfTER we checked in. So alcoholic was not available on site.

Family

6/10

Pleasant

10 Mar 2018

Maged

At best 3 stars!

I arrived 2 hours earlier than check in time. The reservation hadn’t arrived from Expedia so we had to wait about 10 minutes before the front desk staff could check us in which I didn’t really mind specially that they allowed me access to the room before 3 pm. What I didn’t like is the fact that the front desk person while polite and courteous couldn’t control order and allowed two guests not in the line to cut to the front and have discussions and negotiations with them while serving me and with several other guests lined behind me.

The furniture in the room was damaged and the minibar was empty.

4/10

Poor

02 Mar 2018

Verified traveler

Need extra charge

They change extra tax charge

8/10

Excellent

22 Feb 2018

Verified traveler

Nice stay

Good property clean close to metro

4/10

Poor

07 Feb 2018

Z

I would not recommend this to anyone

Check in took too long with very unfriendly staff. Had to request changing my room because it was too smelly and unhygienic. Requested a glass of ice from room service and was told I would be charged three dollars for it which is outrageous. Overall a very unpleasant experience which is a shame as the hotel has the right infrastructure and is well positioned.

4/10

Poor

08 Jan 2018

Mudassar

Avoid unless last resort!

Really disappointed with our 2-night stay here over NYE. The hotel was not that busy, despite it being a busy period, however we arrived at 9am and paid an extra 180 AED to check in early. The room they gave us, has nothing in: No towels, no sheets, no toilet paper, no soap. An easy fix I thought, but it took 7 calls to reception/housekeeping to get this fixed (and still took 8 hours)

The couch is the studio was filthy, it had so many stains on it that you would not want to put your suitcase on let alone sit on it. The management assured me the couch would be replaced before we got home that eveving, we returned to the same couch with just a towel ontop (used as a cover)

I am aware a lot of these things can happen from time to time, and a a good management team/customer service can go along way. Unfortunately, these guys were really rude and not bothered to help us out.

Family

10/10

Exceptional

03 Dec 2017

Verified traveler

It was amazing experience we close to metro.
Easy to move any place.

8/10

Excellent

30 Nov 2017

Leilani

I can stay all day and night in the place...i like the huge bed and comfortable beddings! Hotel location is so great for those touring around Dubai.

Partner

8/10

Excellent

20 Nov 2017

gamal

GREAT PLACE HELPFUL STAFF EVERYTHING AROUND

6/10

Pleasant

08 Nov 2017

Verified traveler

Had a previous stay last year, the hotel is not well maintained as before

2/10

Poor

15 Aug 2017

Vinay

Keep away from this hotel.

Avoid this hotel! The hotel is out of date and they do not maintain the property so you end up questioning your safety.

I had to move rooms three times because in all three rooms the air con was not pumping cool air as they had not maintained the system by simply cleaning the filters. When the outside temperature is 42 degrees it will get hot inside but the hotel did not care. There was told on the bathroom ceilings and many of the light bulbs were flickering or not working. When you complain they end up making it obvious that they don't care and on your last day they will phone and ask you what time you plan to leave as they are so desperate to get rid of you. Even in my final room the tv remote was not working, no spoon had been left to make tea or coffee and the air con was pumping hot air. Also, the water is luke warm, when I complained the maintenance guy asked me if I wanted hot water and the problem was not resolved. Do not spoil your holiday by booking this hotel. Hotels.com should not list this hotel. Wi-fi connection keeps disconnecting too, real pain!

2/10

Poor

22 Jul 2017

Rajat

Pathetic... really shabby..

Was pathetic. Worst hotel I have ever stayed in. Dirty and full of shody characters. Water was leaking from Bathroom ceiling. On asking for change of towel was told it costs 15 AED to geg towel washed so they won't change it. Neighborhood was full with shady massage parlours. Don't even think of coming to this place. By the way the people working at the hotel don't care anyways.

6/10

Pleasant

23 May 2017

Verified traveler

Close to the metro station

The bed was clean and tide, only good thing for the location is because it's close to the metro station

8/10

Excellent

24 Apr 2017

Darren

Close to mall of emirates

The pool area is very nice, restaurant is good with good selection of food. Reception area very nice, staff very friendly.Room very dated and dark, very hard to do makeup as lighting poor, bathroom also very dated. The pool should have parasols as a lot of children about and temp very high. I would not recommend to anyone with children due to no parasols

4/10

Poor

20 Mar 2017

Jose Carlos

Bad quality and Incompetence.

We arrived Sunday around 10 in the morning. They could not confirm our reservation through hotels.com. After many hours waiting in the lobby, without breakfast or lunch, I finally decided to cancel my stay
Only at that point, almost 5 pm, they allowed us to enter our room which was already paid in full for 3 days.This arrival was particularly bad because we were tired, without sleep, and coming from a 6 hours airplane trip out of Thailand.

Staff incompetente and horrible service.
Bad and incompetente.

Partner

6/10

Pleasant

19 Mar 2017

Sam

Average hotel near to the Mall of the Emirates

This hotel is ideal for those wanting to stay in a central location in Dubai. It's near the Metro station which makes it convenient to get around in Dubai and the Mall of the Emirates is just a short walk away. The rooms are spacious and comfortable and free WiFi was provided in the room.

I did not like the fact that on check-in the receptionist demanded payment for the tourism tax. Usually guests are asked to pay this on check-out. I was tired from my flight and just wanted to get to my room to freshen up and nap. So I asked her if I had to pay it now. She said yes, which I wasn't happy about and told her that I didn't have the money. She didn't say anything and handed over the room key. Yes, some of the reception staff could do with lessons on customer service. I paid the tax on check-out so don't give in to the demand on check-in if they insist.

The reception area could be improved. It is large with comfortable sofas and free WiFi but unfortunately it can get very loud if groups of people converge and have conversations. They need to look into sound-proofing the area.

I found that unless you went really early, having breakfast was a challenge! The dining hall was not big enough so people had to queue until tables were available. The food area was difficult to access due to the traffic of people and crockery & cutlery also seemed to be in short supply. We had to request to the staff to fetch more cups, plates, bowls, spoons etc. They really need to improve in this area.

10/10

Exceptional

10 Dec 2016

Verified traveler

Nice hotel

The staff were initially slow but later was ok
The restaurant was very good

6/10

Pleasant

15 Aug 2016

Verified traveler

Nice and close to entertainment areas

Staff are not trained , on general good for families

10/10

Exceptional

06 Jun 2016

Rajesh A

great location for business travellers, Mall next to the hotel, metro a stone throw away, DIC in the neighbourhood, golf club in the vicinity....great to be here

10/10

Exceptional

28 May 2016

Nerri

Great place to relax

This hotel was a great place to relax. The pool was located on the roof which is the about the 6th floor. It wasn't too busy and got lots of sunshine. The gym had excellent facilities and there was always space on the treadmills.
The room was spacious and the bathroom was large with a lovely walk in shower.

The hotel is conveniently located one stop away from the mall of the Emirates so if it's shopping you're after then you are in a great spot. The Embatuta mall is also worth a visit as it tells the story of the Arab explorer.

Overall a great stay and would stay here again without a doubt.

6/10

Pleasant

01 May 2016

Vallakalil

The hotel breakfast was below standard

Partner

8/10

Excellent

22 Apr 2016

Kathie

Ideal location

The hotel was just over the road from Sharaf DG metro station, and walking distance (about 13minutes) to get to Mall of Emirates and the local bus terminus. Large roof top area with pool and cafe, plenty of sun loungers and a few parasols. Towels available to use at pool area.

6/10

Pleasant

10 Apr 2016

Z

Too dark and cold in there. Not clean. Found a lump of hair in a \"fresh\" towel. Smelt of damp. However, hotel staff were so lovely and friendly xxxx

6/10

Pleasant

07 Apr 2016

jon

Cassells Al Barsha review April 2016

Good:
Excellent welcome. Drinks on arrival and room ready.
Large 'Presidential Suite' with great view of Burj al Arab and Madinat.
30 secs walk from Sharaf Dg Metro.
10 mins walk from Mall of Emirates/Ski Dubai.
5 minute taxi ride to Jumeirah Beach (traffic dependent).
Room service menu excellent.
Beds, fridge, shower, TV, toilets all good.
24 hour well stocked supermarket just outside main door of hotel.

Bad:
Some dodgy sockets in room. Adaptor loaned from reception for use in cooker melted.
Kids crayon marks on wall.
Broken wardrobe door and back of sofa defective.
Breakfast expensive and untidy room.
Pool area boring and whistle-happy lifeguards give intimidating air to children.

Overall, worth the money but don't expect luxury - hotel needs a little TLC.

8/10

Excellent

03 Apr 2016

Verified traveler

Poor managment

Nothing special about this hotel. They did not response to my requests. Bad cleaning during my stay. Very poor Wifi system
I did not try thier gym/pool area

10/10

Exceptional

11 Mar 2016

am

very good

good location and facilities
the best for a short journy

10/10

Exceptional

02 Mar 2016

K

Nice hotel, clean and comfortable.

We had a good time during our stay in this hotel. The staff was very nice and friendly. The location was perfect.

8/10

Excellent

25 Jul 2015

stalwart

Average hotel

Albarsha average hotel for families
good breakfast
near metro station but you need a car to get Dubai Mall
bad wifi

Family

6/10

Pleasant

26 Jan 2015

Claire K.

Brief visit

Nice hotel good amenities ,fridge was a bit loud but overall good experience!! Walking distance to mall of the emirates

Family

4/10

Poor

30 Jul 2014

Erich

Poor internet and poor service

I was disapppointed that my three children had to share a bed, internet was poor, and room service was not timely - ran out of soap, tea leaves etc and it took time before anybody could replenish

10/10

Exceptional

19 Jul 2014

Bryan

So So... Not Bad...

Good Location Near Mall of Emirates. but the facilities are comparatively old...

10/10

Exceptional

15 Jun 2014

Rob

Late Arrival

Greeted by friendly staff assured that the room would be to my liiking it was Kitchen, Lounge Bedroom, 2 Bathrooms what more could you want

6/10

Pleasant

03 Jun 2014

Ray

close to metro

overall was good re access to city's trade and business centres

8/10

Excellent

14 May 2014

Marina

Very nice hotel just in 4 minutes from subway

The hotel is very nice for a reasonable price. Located just in 3 minutes walk from a subway station, which is very important in Dubai's weather.
Room is very clean and comfortable, also you can have a nice breakfast and dinner right in the hotel's restaurant.

8/10

Excellent

01 May 2014

Talesfromloz

Great location near metro

Solo female traveller. Was just passing through Dubai and on a budget. This seemed reasonable. The room was spacious with a bath, aircon. The location is fab 2 mins walk from sharaf dg metro - 3 stops from marina and 6 from Dubai mall/ burj khalifa. Hot tip: get a all day metro ticket for 16 dirham, if you catch it more than twice in a day it's worth it. The roof top pool was nice, the gym here is in great condition AND is manned by a personal trainer. That's a pretty high standard. The rate I booked on hotels.com included internet (for one device)

I would definitely stay here again if I returned to Dubai.

6/10

Pleasant

17 Apr 2014

Ben Lovejoy

An unexceptional but perfectly acceptable hotel

It looks a little prettier in the photos than in real-life, but is a reasonably modern and comfortable hotel. The staff are friendly and willing, if not incredibly well trained. The location is good - 2 mins walk to a metro station pretty much equidistant between downtown and Palm Jumeira areas. The free wifi is rubbish, but the paid one (included in my booking) was pretty decent.

2/10

Poor

03 Apr 2014

Much travelled

From Russia with love...

Speak English at your own peril, and train your children to sleep on the floor before checking in.

8/10

Excellent

16 Feb 2014

KT

A lot better than what I expected

I've stayed at a quite famous 3 star hotel near by before but I thought this hotel was a lot better. Very convenient place to go to the mall, take metro, etc I wouldn't mind to come back and stay at the same hotel again. One thing I wasn't happy was that a study desk in the room was a dodgy made, I could hardly open the attached drawer when I sat on a chair. Apart from that, I had pleasant time staying there.