Name: Rest Up London
Address: Driscoll House, 172 New Kent Road, 172, London, SE1 4YT, GB

10/10

Exceptional

25 Jul 2026

Jeffrey

For a hostel, it was very good. The staff was exceptionally helpful.

8/10

Excellent

15 Jul 2026

Richard

No privacy curtains or lockers in the room. Breakfast was adequate with a good selection of items.

Security in the room was not great and there was not any privacy

Self

8/10

Excellent

14 Jul 2026

Jan

I booked this hostel back in January 2026 and when I arrived for my July stay I was told that they've introduced a new age limit policy for dorm rooms and you now have to be under the age of 40 otherwise you have to book a private room.
They made an exception in my case because I had booked this prior to the new age discrimination policy being put in place.
As of July 14th the property details on hotels.com don't mention the under 40 yrs old rule for Dorm rooms and I'm just highlighting this in my review for other people who are over the age of 40 so they are aware not to book dorm rooms.
I hope the hostel owners rethink this ridiculous new policy

Self

8/10

Excellent

12 Jul 2026

Carie

Lovely staff and good for local sight seeing
Quiet busy road noise but over all pleasant stay

Family_with_children

10/10

Exceptional

09 Jul 2026

Cristian

Excelente atencion, todo muy limpio.excelente patio de descanso.desayuno perfecto con muchas variedades.

Self

6/10

Pleasant

08 Jul 2026

Alan

.

8/10

Excellent

06 Jul 2026

Mykhailo

All good

Partner

8/10

Excellent

03 Jul 2026

Amelia

the lady at the desk was a tad rude

Friends

6/10

Pleasant

01 Jul 2026

Nadia

Looked like the photos. When we checked in the room it wasn’t fully done cleaning and had other peoples hair in the bathroom, but was cleaned after we asked them to do so. Breakfast hours aren’t the most reliable and overpriced for the quality.

Friends

2/10

Poor

30 Jun 2026

peter

Don’t stay

8/10

Excellent

28 Jun 2026

Abril Imelda

It was a convenient stay that suited my purpose of travel. The highlight of my stay was the early morning staff (June 23rd 26) two gentlemen were really very helpful, and the room price was good. I would definitely go back.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Kylea

The wait and queue to check in was very long, everyone needs photo identification and more staff or staggered check in might help? Our en-suite twin room was a broom cupboard in the basement. For £107 not bad for London I guess? Clean and a decent shower.

Family_with_children

4/10

Poor

22 Jun 2026

mayur

Rooms to small, toilet need maintenance, the first floor open garden or deck need cleaning, the main gate need maintenance, room to ventilation, too hot in the room like hot pot, windows don’t open up for air, and everything toiletries like towel, soap everything have to pay other than that good.

Friends_and_family Friends

6/10

Pleasant

19 Jun 2026

Jia Dong

Everything was okay, except that the light in the bathroom was broken and it took them around two days to get it fixed, apart from that you get what you pay for.

Partner

6/10

Pleasant

19 Jun 2026

Kim

The staff were helpful and friendly. The location is great, easy to find and there is a bus stop right outside. The room was very hot, even with the window open. If you are tall then you might not fare well with the bunk beds. We could not have access to the common room and games room, as it was reserved for groups. The breakfast was poor value for money, and served on paper plates with wooden cutlery. Only groups could have cooked food and dinner. You are better off just buying breakfast from Greggs across the road.

Family_with_children

6/10

Pleasant

14 Jun 2026

Sean

Very basic even for a hostel, was quite shocked you had to pay for a towel in a private room. Staff very good though.

Self

6/10

Pleasant

30 May 2026

Alyssa

While the staff was helpful, the property was not very well maintained and there were little to no amenities. The light in the bathroom was out, there was visible dirt in the rooms, the bathrooms smelled of mildew, and you have to pay five pound to rent a bath towel. Overall, not terrible for the price, but very minor adjustments could greatly improve the quality of the stay.

Friends

8/10

Excellent

30 May 2026

Courtney

Clean room with my own shower and a huge window to open. I think this property has so much potential but it’s lacking the right management and amenities. hostels should provide towels and free breakfast as we are struggling young adults trying to stay somewhere safe and clean. I was very happy with the room though so I’d like to stay again.

Self

6/10

Pleasant

29 May 2026

Lynette

Beds rock hard and make sure u take photo ID even for children

Friends_and_family Family

8/10

Excellent

29 May 2026

James

Bit noisy, but convenient and good location

Self

6/10

Pleasant

27 May 2026

Michelle

It was fine but seemed a bit overpriced

Family

2/10

Poor

26 May 2026

Melita

Stinks on filthy floor. Staff not available to fix the hot water.Breakfast not available. No family for smallest room. Overly paid £160 for four days stay bothered by next door room.
Won't recommend because I don't want to pay for illegal immigrants to enjoy a stay.

Self

10/10

Exceptional

24 May 2026

Simon

Single rooms are nice. Staff are helpful and responsive. They need proper window coverings and a bit more attention to floor cleaning… there are many ways to do a proper clean in 10 mins.

Self

10/10

Exceptional

22 May 2026

Belgacem

Nice

8/10

Excellent

22 May 2026

Beth

What you would expect for a budget place to stay. Clean and basic with good shower. No lift so be prepared for stairs! Ideal for school groups.

Partner

10/10

Exceptional

18 May 2026

Mackenzie

Great check-in, staff were super friendly and helpful with what was around. Room was nice and suited me for a short break. Be aware it is stairs to get to the upper floor rooms

Self

4/10

Poor

18 May 2026

Jawad

The only positive thing about this hostel was its location. Unfortunately, everything else was terrible and made for a truly awful experience. I would never stay here again and strongly advise others against it—especially if you value cleanliness and hygiene.
The bathrooms were filthy and in poor condition. Our room’s bathroom desperately needed maintenance and repairs, and even the common bathrooms were disgusting. I never once saw a housekeeper during my entire stay, which explains the complete lack of upkeep. Hygiene was a major issue throughout.
While the staff was friendly at check-in, that was the only interaction that felt decent. After that, the overall quality and service were extremely poor.
Save yourself the disappointment and look elsewhere. This place is not worth it.

Self

10/10

Exceptional

18 May 2026

Gordon

It was clean staff very helpful and good location

Self

2/10

Poor

16 May 2026

Vladimir

Private sleeping Room windows not (always)available for
opening.As some people like open windows during night other want
to be closed.

Self

8/10

Excellent

15 May 2026

Christopher

Great place, be aware there are no towels. Didn’t realise you could rent one until I left. But that’s why it’s so cheap

Self

8/10

Excellent

14 May 2026

Sae

.

Partner

8/10

Excellent

11 May 2026

Vladimir

Good reply from reception,but
not always when needed.Somtimes they very busy

Self

8/10

Excellent

10 May 2026

Quinn

Quite good, its a hostle, so cannot give 5/5, great partnership with pub across the street, would stay again.

Self

2/10

Poor

03 May 2026

Naima

Unfortunately its not a place that i can recommend.
The beds are moving too much that I almost fell over so I asked the bottom bed
When I did my check in the receptionist almost threw me the room card.
The next morning When I asked where to paid a coffee , She just said its closed and still looking her computer .
Few mns after They served one person, then said no and again served some.
You can't really change you device as the equipments are next to the bottom beds.
The only good point it was the bathroom inside the room

Self

8/10

Excellent

30 Apr 2026

Majid

Very good for the price. Booked a double room with private bathroom. Both room and bathroom were small but served the purpose very well. No towels provided , £5 to rent a towel, so take your towels with you. No lift , you have to walk up n down stairs, if carrying heavy luggage this can be a problem. Room was clean, toilet paper provided. Overall the place was clean. Didn't try the breakfast, so can't comment on that. Check out is early compared to other places but late check out its an extra £5 per hour for max 2hrs. After that you have to pay for a full day. I paid £85 for a double room for 2 nights with 2 extra hours. Compared to Premier Inn £500 for 2nights.
Overall im happy . I would definitely stay again.

Partner

8/10

Excellent

28 Apr 2026

Melita

Not elderly friendly.

4/10

Poor

27 Apr 2026

Vic

Somebody tried entering our room at 5 am in the Morning.

2/10

Poor

25 Apr 2026

Liam

Do not stay at this hostel. The staff are rude and the property is old. No charging points in the room, no lift to get upstairs with your luggage. The communal TV lounge is constantly locked and the \"restaurant\" on site that is advertised is non existant.

Self

6/10

Pleasant

23 Apr 2026

Saleem

Nice friendly staff nice location no parking on site was bit noisy with other people coming to your room late and talking unable to sleep.

Self

4/10

Poor

22 Apr 2026

rebecca

Gross. The window would not close all the way. Very loud and noisy. Heard sirens and horns all night long. Could not sleep a minute here. They make you rent a towel for 5 pounds and don't even provide soap! Not even hand soap! The matress was less than 2\" thick and was basically a cot. Don't stay here if you actually want to sleep.

Self

6/10

Pleasant

19 Apr 2026

Han

Very good location and very nice staff

Self

2/10

Poor

15 Apr 2026

Max

It’s the worst place I’ve been to, could not sleep as tráfico was really loud All night. There is no touls you have to pay extra for these. It is horendous.

10/10

Exceptional

11 Apr 2026

Marcel

A third visit, and Rest Up London delivered once again — effortlessly.

The room was immaculate, the bed properly comfortable, the bathroom spotless. But what truly elevates this place above the ordinary is the team behind the front desk. The reception area itself is a pleasure to sit in quiet, comfortable, the kind of place where you can actually lose yourself in a book without feeling rushed or out of place.

And that is precisely what happened. A young Gentleman on the team with a warmth and trust that said everything about the culture of this place, allowed me to borrow a book and finish reading it in the room instead of the designated lobby, which is a symbol of trust. Small gesture. Lasting impression.

Sometimes when we are in a hurry to get everything done at once, it turns out that we are late with everything and this time the team showed class that sometimes Savoy or Ritz could envy. Massive „Thank you” to Adi to let me stay and finish my chapter past the expected moment to leave. She and the rest of the crew bring a level of genuine hospitality that most five-star hotels would struggle to match.

In a city that charges you for every breath, Rest Up London offers something rare: real value, real comfort, and people who actually care. Not because they have to, but because it shows. Already looking forward to the next stay.

10/10

Exceptional

10 Apr 2026

Marcel

A third visit, and Rest Up London delivered once again — effortlessly.

The room was immaculate, the bed properly comfortable, the bathroom spotless. But what truly elevates this place above the ordinary is the team behind the front desk. The reception area itself is a pleasure to sit in quiet, comfortable, the kind of place where you can actually lose yourself in a book without feeling rushed or out of place.

And that is precisely what happened. A young Gentleman on the team with a warmth and trust that said everything about the culture of this place, allowed me to borrow a book and finish reading it in the room instead of the designated lobby, which is a symbol of trust.

Small gesture. Lasting impression.

Sometimes when we are in a hurry to get everything done at once, it turns out that we are late with everything and this time the team showed class that sometimes Savoy or Ritz could envy. Massive „Thank you” to Adi to let me stay and finish my chapter past the expected moment to leave. She and the rest of the crew bring a level of genuine hospitality that most five-star hotels would struggle to match.

In a city that charges you for every breath, Rest Up London offers something rare: real value, real comfort, and people who actually care. Not because they have to, but because it shows.

Already looking forward to the next stay.

Self

10/10

Exceptional

09 Apr 2026

Marcel

Second stay, same result: exactly what you need and nothing you don’t. Dorm to yourself practically, spotless room, proper bathroom, good sleep.

Zone 1 London for the price of a night out - if you’re smart about travel, this place makes sense. No drama, no nonsense. Booked again already.

A quick word on the atmosphere: despite being a hostel, it’s not chaotic. The staff are efficient and the common areas are actually functional if you need to catch up on some reading or emails.

It’s rare to find a budget spot that doesn't feel draining. Still very happy with my choice.

Self

10/10

Exceptional

08 Apr 2026

Marcin

£19 for a night in central London — and I slept 13 hours straight.

4-bed dorm, only one other guest. Clean bed, fresh linen, en-suite bathroom, warm, quiet. No complaints, simply - just sleep.

In an era where a pack of cigarettes costs more than a bed in Zone 1, some people still find reasons to complain. I found reasons to be grateful.

This place does exactly what it promises. Nothing more, nothing less. And sometimes that is everything.

Self

10/10

Exceptional

01 Apr 2026

Diana

Amazing staff

2/10

Poor

31 Mar 2026

kunal

this property had to many old menus

Self

2/10

Poor

26 Mar 2026

sarwar

Booked one night there the place was turned into illegal immigration murder torture rape terrorism money laundering centre ✊✊✊

Self

10/10

Exceptional

23 Mar 2026

Jaimee

Nice stay, good smell, and nice staff.

Friends

8/10

Excellent

20 Mar 2026

Emmanuel

The room and beddings were clean but the toilet wasn't clean enough

Self

4/10

Poor

19 Mar 2026

Amii-Rose

No towels, freezing cold shower, grimy.

Self

6/10

Pleasant

18 Mar 2026

Maurice

Was ok, no elevator and we had the top floor so climbing those steps sucked.

Partner

10/10

Exceptional

17 Mar 2026

Diana

Great location!
Rest Up Hostel is close to public transport. Elephant & Castle Station is just a short walk away, and the bus stop is right outside.

Self

10/10

Exceptional

15 Mar 2026

Diana

Excellent location.
Very friendly staff.

2/10

Poor

12 Mar 2026

William

No access to kitchen microwave or kettle
No lockers in room

Self

10/10

Exceptional

06 Mar 2026

Diana

Amazing staff, thanks for all the atentions!

10/10

Exceptional

04 Mar 2026

Oyekanmi

Good

10/10

Exceptional

03 Mar 2026

Glenndon

All very clean. Helpful staff

Self

4/10

Poor

02 Mar 2026

Farihaa

The rooms are very basic and small, not clean - I saw silverfish in my room, the room had very limited airflow, and VERY hot to the point I was feeling sick, even though I left my windows open the whole time (and it was very cold when i visited), after complaining they changed my room but even then, I wouldn't recommend staying here.

Self

8/10

Excellent

06 Feb 2026

David

Cold water

Business

6/10

Pleasant

24 Jan 2026

Aaron

Good bed. Toilets and showers can be better.

Self

4/10

Poor

24 Jan 2026

Tauana Carolina

We stayed at this hotel expecting a 5-star experience, but it felt like only 2 stars.
There is no free towel service. We received one towel and, when we asked to change it because it was dirty, we were told we had to pay £5. The customer service was awful, especially from one female staff member who was rude, disrespectful, and impolite.
We also asked to leave our luggage at reception for a few hours, and they wanted to charge us for that as well, which felt very unreasonable.
The hotel advertises breakfast available, but it is not included and must be paid separately, which is not clearly explained. Room cleaning was minimal, they only took out the trash.
They advertise a game room, but there are no games, just a TV. There is no elevator, lots of stairs, and the view is unpleasant.
The only positive point is the location. Honestly, the only nice thing in the entire hotel is the reception area. Other than that, the hotel does not match its description or rating, and I would not stay here again.

Leisure Friends

2/10

Poor

19 Jan 2026

Mert

The room was so tiny for 6 people. The reception lady is so rude. She wanted to charge me to store my luggage.She didn't accept cash payment. I don't recommend this place even for short staying.

Business

10/10

Exceptional

03 Jan 2026

Chase

By far the best hostel I’ve ever stayed in. The beds were larger than I expected, and the comforter was thick and warm. The breakfast was good. The staff were friendly and helpful—particularly Adi. She went out of her way to ask how I was doing, and we had some lovely conversations. If I come back to London, I’ll probably return here.

8/10

Excellent

28 Dec 2025

Dylan

It was very cool into the nights sometimes.

Since one of the windows was open and could not be closed but besides that it was good

6/10

Pleasant

25 Dec 2025

lewis

Cheap and good value - if you get it at the right price. We paid around £60 for a night, twin bunks ensuite. Acceptable for London - not too far from the centre. Beds really uncomfortable and noisy if you're a light sleeper

Partner

8/10

Excellent

15 Dec 2025

Marcelo

Great location, 10 minutes walking from Elephant and Castle underground station,Buses, a Tesco and Sainsburry’s near by. Shared Bathrooms could be cleaned a bit often.otherwise the showers is nice with warm/hot water!

Self

6/10

Pleasant

14 Dec 2025

David

Just the water in the shower is a bit cold and rooms are cold

8/10

Excellent

06 Dec 2025

Saleem

Nice location clean and tidy

Self

4/10

Poor

30 Nov 2025

David

The room is very cold,bathroom bit dirty and the showers very disappointing

Business

4/10

Poor

28 Nov 2025

Meghan

The

6/10

Pleasant

27 Nov 2025

Stuart

Room was in good condition. Private bathroom was very small and could have been cleaner. Lockers were expensive to rent considering that you could only place items in them one time (if you wanted to put more stuff in it would cost you an additional £5). Had a good stay Staff were all very helpful and nice.

Self

10/10

Exceptional

26 Nov 2025

Ronald

Amazing place

Business

6/10

Pleasant

25 Nov 2025

Ariane

Room was okay, however its noisy as the hostel is beside the main road and you can hear other people from other room talking and even banging the doors

Self

10/10

Exceptional

25 Nov 2025

Albert

Good room, comfy bed. Overall, it had good facilities. I would recommend!

Leisure Self

10/10

Exceptional

17 Nov 2025

Ronald

Amazing hostel

Business

2/10

Poor

16 Nov 2025

Gareth

Staff were nice, other than that was pretty dire, I booked an 8 bed room and was put into a 10 bed, there was an en-suite but it had no toilet paper or hand soap or cold water so was pretty useless, was advertised as a plug and a reading light per bed, but were only 3 pairs of plugs and no lights

Business Self

2/10

Poor

16 Nov 2025

Alison

Mixed dormitories
Not acceptable

Self

4/10

Poor

12 Nov 2025

Julian

Bunk bed was a total nightmare to get in to apparently being designed for prison use with a metal ladder with very thin rungs that caused acute pain to the bottom of my feet.

Also staying in a four room dorm was a mistake as the three other users had stolen my bed as a luggage rack and had to get up to remove it when I arrived. Also they all got up together at 8am making it impossible for me to sleep on till 10pm.

Bunk beds were also near impossible for a larger sized male to get in and out of due to unacceptably narrow opening to the torturingly uncomfortable metal ladder to reach the top bunk.

Self

2/10

Poor

07 Nov 2025

Ryan

Showers were barely warm and the drain made them smell disgusting, add to that the puddle that formed in the shower because the drain didn’t drain properly

8/10

Excellent

06 Nov 2025

Yuan Zhi

Staff are nice

Leisure

6/10

Pleasant

05 Nov 2025

Ashleigh

It was an okay stay. Great price for the location and being in London. The room was terribly small and the soundproofing was dreadful. We shared a floor with a group of students from France, and they spent multiple hours running around and shouting. We sent a complaint to reception, but nothing was really done.

Partner

8/10

Excellent

04 Nov 2025

Ewelina

Clean room

2/10

Poor

16 Oct 2025

Muhammad

There was a leak in the toilet, due to which water kept coming out in the room all night and the sweeper kept cleaning the water. I couldn't sleep all night, so I should get a refund.

Self

6/10

Pleasant

16 Oct 2025

Véronique

Ajouter quelques crochets dans la chambre aiderait pour suspendre nos choses

Friends_and_family Family

4/10

Poor

15 Oct 2025

Daniel

Handy for the city of London

This hostel is in a good location, but really needs some money spending on it. Very run down, lots of broken fittings and facing an extremely noisy road. I couldn't stay here again. It isn't even that cheap.

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

Sharon

It's a nice place for singles to be when waiting for the next flight abroad. The only problem is if the people in the room are snoring, your night would be sleepless. If I'm back in London, I'll probably consider this my first option.

Self

10/10

Exceptional

15 Oct 2025

Jessica

This hostel was everything my husband and I needed it to be; a cheap, clean, nice place to stay in London. There’s even a bus stop right outside the building, so using public transportation was also easy and saved us a lot of money.

Leisure Partner

2/10

Poor

08 Oct 2025

Anthony

This was the worst stay i've ever had in a hostel. Kids/teens running through the halls, screaming, and slamming doors until 2 to 3 am, smoking in their rooms and setting off alarms at 1 am. The showers walls and floors are slimy and unclean. The toilets are always dirty with pee and poop including the pee being on the seats, walls, and floors (not an exaggeration). Horrible hostel with no chance of repeat business.

Leisure Self

10/10

Exceptional

08 Oct 2025

ingvar

Good place. I shall return. Was there for business. Got my own room and saved 230 GBP compared to my last nightly rate.

10/10

Exceptional

05 Oct 2025

Brian

Overall a good value if you don’t need the hotel service.

Leisure Self

10/10

Exceptional

22 Sep 2025

Darren

Great Hostel

Secure, comfortable hostel with good local facilities and transport links

Self

4/10

Poor

21 Sep 2025

Vanessa

Bed was very noisy. I could hear the neighbours beds also. Room was extremely small

Leisure Partner

4/10

Poor

21 Sep 2025

Abigail

If you need a bed, this works. It won’t be comfortable, but you will make it to the next day. I was traveling with my friend and as two females, we decided to get a private room with a bunk bed. What we got was very similar to a prison. The room is very very small, and the beds were probably two inches thick if I had to guess. The bathrooms were constantly clogged, even though they would be unclogged earlier in the day (this was a daily occurrence). The surrounding area is not bad at all and all in all, we did feel safe as two young women traveling. Like I said, if you just need a bed (or I guess a cot) this place is perfect for you.

Leisure Friends

4/10

Poor

13 Sep 2025

Max

Centrally located
Bad - lack of towels and having to rent at GBP5 each.

2/10

Poor

13 Sep 2025

Shiva

Disappointed

i was disappointed with the stay here in rest up london hostel.

Partner

10/10

Exceptional

13 Sep 2025

ingvar

Staff is very helpful, internet is fast and they have good breakfast for 7,50 :)

You can not beat that!

Location is central.

Business Self

2/10

Poor

12 Sep 2025

Steven

Poor overall - I wouldn't go again

Poor overall. Don't go if steps are a problem, as there is no operational lift. General condition is dingy. Showerhead not fixed. No soap dispenser in the shower. Nowhere to put soap on shower. Remember to bring your own towels. You won't be able to see through the dirt on the windows. Bunks are comfortable and linen clean. But it is shabby

Partner

10/10

Exceptional

12 Sep 2025

Glenndon

Great accommodation for the price. Hostel very clean, spacious and very good breakfast offering

Leisure Self