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Residence Inn By Marriott London Tower Bridge

London · United Kingdom

190 Bermondsey StreetView location

8.4/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood9.0/109.0
Amenities8.6/108.6
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott London Tower Bridge

Enjoy a stay at the eco-certified Residence Inn by Marriott London Tower Bridge, located in the heart of London, a short walk from the Shard and Tower Bridge. Make yourself at home in one of the 101 air-conditioned rooms, each featuring a kitchenette equipped with a refrigerator and oven.

Stay entertained with a flat-screen TV offering digital programming and stay connected with Wi-Fi (surcharge). Additional conveniences include a safe, desk, and daily housekeeping. Hotel amenities include a 24-hour fitness center, complimentary Wi-Fi in common areas, and a 24-hour front desk with multilingual staff. Dry cleaning/laundry services are also available.

Nearby attractions include Borough Market, the Tower of London, and the Thames River. London City Airport (LCY) is the nearest airport.

Read more about this hotelShow less

A stay at Residence Inn by Marriott London Tower Bridge places you in the heart of London, within a 15-minute walk of Tower Bridge and The Shard. This hotel is 0.7 mi (1.1 km) from Borough Market and 0.8 mi (1.3 km) from Tower of London.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Tourism Program Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 49 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for in-room wireless internet: GBP 5 per 24-hour period (rates may vary)
    • Nearby parking fee: GBP 35 per day
    • Pet fee: GBP 50 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 30 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

Nearby attractions

The Shard 0.9 km / 0.5 mi
Borough Market 1.1 km / 0.7 mi
Tower Bridge 1.1 km / 0.7 mi
Tower of London 1.4 km / 0.8 mi
River Thames 1.5 km / 0.9 mi
Sky Garden 1.9 km / 1.2 mi
Tate Modern 2.1 km / 1.3 mi
London Bridge 2.4 km / 1.5 mi
Blackfriars Bridge 2.4 km / 1.5 mi
Liverpool Street 2.5 km / 1.5 mi
Brick Lane 2.6 km / 1.6 mi
St. Paul's Cathedral 2.8 km / 1.7 mi
Barbican Centre 3.1 km / 1.9 mi
St. Thomas' Hospital 3.1 km / 1.9 mi
Westminster Bridge 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 16 more facilities & services
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • TV lounge
  • Game roomExtra charge
  • Green Tourism
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BED • 1 Bedroom • 23 m²STU.DB
    STUDIO WITH DOUBLE BEDPhoto unavailable18 photos

    Residence Inn By Marriott London Tower Bridge

    STUDIO WITH DOUBLE BED

    Room photos

    18 photos

    Room overview

    Smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Room amenities

    • Hairdryer
    • TV
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Dishwasher
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB-2

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB-1

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE TWO DOUBLE BEDSSTUDIO • DELUXE TWO DOUBLE BEDSSTU.2D-DX

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    STUDIO DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE ONE BEDROOMSTUDIO • DELUXE ONE BEDROOMSTU.B1-DX

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    STUDIO DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B-1

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B-2

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDS • 2 Bedrooms • 29 m²SUI.2B
    SUITE TWO BEDSPhoto unavailable15 photos

    Residence Inn By Marriott London Tower Bridge

    SUITE TWO BEDS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Residence Inn By Marriott London Tower Bridge

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott London Tower Bridge

8.4
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Jonathan
The breakfast was great. The room was large considering being in the city. Two bathrooms was nice to have.
Family_with_children
10/10
Exceptional
11 Jul 2026
Maria
It was very kind from the hotel managament to upgrade our stay with no extra cost as our prevoius booked room had a major problem .
Partner
10/10
Exceptional
06 Jul 2026
Bonita
Good location
Family
10/10
Exceptional
03 Jul 2026
Kathy
Perfect place to stay for our week in London!
Family
10/10
Exceptional
29 Jun 2026
Joanna
The breakfast was delicious with great quality and variety.
Staff were so helpful and available.
Location was great- lots of lovely food nearby and a short walk to tube/train.
Family
10/10
Exceptional
17 Jun 2026
Patricia
We travelled as a family to London, and had a wonderful 7 night stay at the Residence Inn by Marriott Tower Bridge. The location was excellent, close to the underground and local restaurants. The breakfast was great, and the hours for the breakfast were convenient. The self-service laundry was also an amenity that we used. It was very much appreciated. The property was clean and well maintained, the staff was friendly and helpful. We would recommend this hotel to anyone, and would certainly stay there again.
Friends
6/10
Pleasant
14 Jun 2026
Michael
Even though the temperature in London was unseasonably warm, they kept telling us the Air Conditioning was being worked on, but we were there for four nights and the A?C never really worked well. Be prepared to sweat during the summer months
Friends_and_family Friends
6/10
Pleasant
01 Jun 2026
Livia
Room was nice and spacious a few little minor things
6/10
Pleasant
25 May 2026
Matthew
The hotel was well located and the staff were great. Unfortunately the air-conditioning in the room was not operating correctly meaning a very warm room and not a great sleep. We were staying at the hotel with 2 other couples and all 3 rooms had the same air-conditioning issues so not isolated to specific rooms.
Friends_and_family Friends
8/10
Excellent
18 May 2026
George
The standard room is a bit tight with a long, thin layout but wonderfully stocked if you want to make any meals for yourself. The hotel breakfast is very good. The location is in a great area but it's a bit of a walk to the nearest Tube. We really enjoyed our stay but it might not be ideal for a first time visitor.
Partner
10/10
Exceptional
15 May 2026
Roberto
The room is something you would expect in a “residence inn” with a full kitchen. Our booking also included a full buffet breakfast, free laundry and a decent gym facility.

The hotel is located in the Bermondsey area, near the Borough Market, the Shard, South Bank promenade, St Paul’s Cathedral, and the bus and subway lines are so easy to get to.
Partner
6/10
Pleasant
13 May 2026
Enzo
Rooms are clean, but very small, but if youre just sleeping there its fine. Staff friendly, laundry drying machines not the geeatest as thry end early.
Family
10/10
Exceptional
28 Apr 2026
Maria
Great size room with everything we needed. 10 minute walk from the tube at Tower bridge. Very good breakfast and staff all very pleasant and helpful.
Partner
10/10
Exceptional
23 Apr 2026
Joseph
Staff was very attentive and polite. Rooms were amazing and we enjoyed the breakfast.
Family_with_children
10/10
Exceptional
18 Apr 2026
Sabri
Great staff and amazing breakfast
Family_with_children
10/10
Exceptional
08 Apr 2026
Samantha
Lovely place to stay with the family. Staff are very attentive and helpful. Would stay again and highly recommend.
Family_with_children
10/10
Exceptional
29 Mar 2026
Victoria
Our room was fantastic for 5 people, I just wish we had been staying longer. Breakfast was wonderful, staff was very friendly
10/10
Exceptional
25 Mar 2026
Sukanya
I had a great experience at the Residence Inn by Marriott London Tower Bridge. The location was excellent, the rooms were clean and well cared for, and the staff was friendly and helpful throughout my stay.
Family_with_children
8/10
Excellent
20 Mar 2026
JENNIFER
We stayed in Deluxe suite with 2 beds and 2 bathrooms for 3 nights. It was nice and clean.
We’re staying 2 more nights in the one bedroom
Suite and it’s also clean and comfortable.
Family
10/10
Exceptional
17 Mar 2026
Myles
Beautiful room & great but short stay due to our travel timetable.
Family
10/10
Exceptional
16 Mar 2026
Cindy
This is a clean but worn hotel
I love the Iocation and the food nearby is excellent
They could use more washer and dryers
And the gym is great
The staff is great
Self
10/10
Exceptional
09 Mar 2026
Colm
A wonderful place to stay... centrally locate and within easy access of everything in London. The staff was so pleasant and helpful.
Family
10/10
Exceptional
01 Mar 2026
Richard
our whole experience with the hotel was excellent we received a warm welcome and that continued with the room and restaurant services would throughly recommend it to anyone
Partner
10/10
Exceptional
17 Feb 2026
Chris
Very helpful and friendly staff
Family_with_children
10/10
Exceptional
01 Feb 2026
Karl
Good facility. Attentive staff. Great breakfast spread and breakfast room included.
Leisure Family
10/10
Exceptional
06 Jan 2026
Kent
We enjoyed our stay for being in London first time this was a great first impression.
The breakfast was superb with a lot of choices and for us having jet lagged still throughout our tour it was a bonus that they start the breakky early 6:30 AM.
We just noticed a little bit of a noise in our room 215 during the night, i don’t know if that was the air conditioning or something else but its a vibrating sound on the walls.
Stayed for two nights and this will be our go to hotel for sure whenever we’re in the UK.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Rhonda
Great breakfast and fantastic location for excellent dining experience
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Mohammed
Perfect
Friends_and_family Family
6/10
Pleasant
12 Dec 2025
Kay
Staff excellent 5*, but property is not a 4* hotel in my experience, Rooms are tired and in need of refurbishment/decorating e.g. paint missing from walls, bathroom sealant peeling and green/black in areas, window frame rusting/mouldy on inside, tv’s worked intermittently, ac fan speed could not be turned down as engineer advised broken, so “choose off or full fan speed” was the response, which wasn’t great. Breakfast is okay but lacking veggie hot options, fruit choice is limited. Having a kitchen area was helpful.
Business Family
8/10
Excellent
12 Dec 2025
Katarina
Rent och fräscht. Trevlig personal. Bra frukost.
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Carolyn
Laundry service was great. Breakfast was good
Leisure Partner
8/10
Excellent
03 Nov 2025
sarah
Staff were polite
Whilst I didn’t expect a large room it was a squeeze and we as to move tables around to be able to use the sofa bed
The kitchen was really handy in the room itself
The breakfast food as warm and a few options but the space was a squeeze for the amount of guests
Good location
Leisure Family
10/10
Exceptional
01 Nov 2025
Margarita
We had an amazing stay at the Marriott London Tower Bridge. The staff were friendly, the location was perfect, and the breakfast was delicious with excellent quality and variety. I’d definitely stay here again.
Leisure Family
10/10
Exceptional
28 Oct 2025
Gunvi Marita
Bianca very helpful!
Friends_and_family Friends
10/10
Exceptional
26 Oct 2025
Sian
Great facilities and location
Friends_and_family Family
2/10
Poor
18 Oct 2025
Emma
We dropped our bags off and were told we had been upgraded, however when we returned at check in time we were told our upgrade had been given away. Really disappointed. Upgrades should not be given until they can be honoured ie at time of check in. It was a special trip for my sisters 50th birthday which they were aware of.
Leisure Family
10/10
Exceptional
16 Oct 2025
Sabine
Nice and clean hotel near Tower Bridge. Shopping, restaurants and sights are all in walking distance.
Staff is very friendly and helpful.
Leisure Friends
10/10
Exceptional
08 Oct 2025
Thais
Great place! Room was very roomy, plenty of dining options around, and the breakfast was super complete!
Leisure Family
10/10
Exceptional
30 Sep 2025
Leon
The hotel location was absolutely perfect—we were right by Tower Bridge. The walking distance to the nearest underground, was so good. The staff were very friendly and helpful; when we asked for assistance booking a taxi to the airport, they took care of it right away.

Our room was spacious, clean, and comfortable, with plenty of room for three people and all of our luggage. Breakfast was a great bonus, making mornings so much easier and more enjoyable. There are so many restaurants and cute little bars/ pubs on the same street.

Overall, we had a wonderful stay and would definitely recommend!
Leisure Family
6/10
Pleasant
15 Sep 2025
Pat
By the end of day, each day- room not cleaned and I had to contact front desk to have room cleaned. Room is very small . Bed and pillow not comfortable. Duvet was thread bare
Leisure Family
8/10
Excellent
08 Sep 2025
Calogero
Close to metro and walkable
8/10
Excellent
01 Sep 2025
Karen
Very good area, very friendly staff. Overall day was great.
10/10
Exceptional
30 Aug 2025
Audrey
Courteous staff were very welcoming and helpful. Breakfast was delicious and plentiful. Overall a great location and experience.
Leisure Family
10/10
Exceptional
23 Aug 2025
Diana
Property is Great However the Walls Are super thin, you can hear everything including those who are Walking the walls. The AC was spot on, on the Dreadful Heat we experience in July.
Family
10/10
Exceptional
22 Aug 2025
Ashley
Excellent for my needs
Business Self
8/10
Excellent
17 Aug 2025
Phillip & Maryse
Rooms could be bigger for 2 adults 1 teenager
Leisure Family
10/10
Exceptional
17 Aug 2025
Mark
Good location. Breakfast was lovely every morning.
Leisure
8/10
Excellent
25 Jul 2025
DEB
Over all the property was good. ! Minor things like was left with one hand towel and large towel for 3 people. Used large towel was hanging up in bathroom that was damp. No sheets,pillows and blanket left for the couch bed for the third person. Breakfast was good. Alot to choose from. Staff
10/10
Exceptional
21 Jul 2025
Theresa
Very nice staff and excellent breakfast.
10/10
Exceptional
15 Jul 2025
Sherry
The staff were all very friendly and helpful.
Leisure Family
2/10
Poor
06 Jul 2025
GERARDO
Very uncomfortable room. No A/C. This hotel is not for USA travelers.
10/10
Exceptional
21 Jun 2025
Geraldine
Very convenient and safe area. The only downside was the toilet flush. It’s very hard and you need to keep pushing. Breakfast is great..they change the breakfast selections and always have hot food. Staff are very nice and respectful. The property just need a little upgrade.
Leisure Partner
10/10
Exceptional
05 Jun 2025
Wendy
This hotel was quiet, no noise from the street came into the room, and our room was very comfortable. There is a great variety of restaurants within a ten minute walk. If you fly into Gatwick, you can take the Tube to a station nearby. But if you fly into Heathrow, you will have to take a taxi or an Uber. Both are fine options, just something to consider.
Leisure Family
10/10
Exceptional
04 Jun 2025
Laurie
Though initially it was hard to spot down the alleyway, we had such a wonderful stay. Breakfast was lovely every morning. The staff was so helpful. Every evening when we returned, our room was spotless and restocked. It was so nice to be able to make a meal in our room if we didn't feel like eating out.
Leisure Family
10/10
Exceptional
29 May 2025
Verified traveler

Great location

Fantastic location and fabulous breakfast!
Friends_and_family Family
10/10
Exceptional
29 May 2025
Adriana
Great location
8/10
Excellent
26 May 2025
May
Room to small
Leisure Family
10/10
Exceptional
23 May 2025
Yeimi L

Very welcome

Everything is amazing and the staff is really polite and friendly
Friends_and_family Friends
10/10
Exceptional
11 May 2025
Ronald
Great facility and easy to get to most sights.
10/10
Exceptional
11 May 2025
Joo Eon
Staff Kind and good breakfast food
Leisure Family
4/10
Poor
06 May 2025
Robert
We were placed in this hotel last minute from their sister hotel at tower bridge. We booked and paid weeks in advance but they emailed to swap us so late we were already traveling. This meant we were the wrong side of London for what we had planned which incurred additional travelling costs and alot more walking with an 8 year old. The room was very hot, despite complaining about the air conditioning nothing improved. The only thing we could do was leave the balcony door open at night, this was unsafe as other rooms had access to our balcony. When we first arrived they were only expecting 2 adults, so there was no bedding for our son, who then had to stay up late until someone eventually turned up with extra bedding and made his bed. Very disappointing hotel, especially their customer services, not having the decency to contact and warn us we were being transferred to a hotel we had not chosen. We could have saved money by staying at a cheaper hotel, one that appreciates our custom. Not what we expected from a Marriott.
Leisure
10/10
Exceptional
03 May 2025
Gail

Little trip to London.

Lovely comfortable little apartment. Included tea and coffee making facilities, little kitchen area with dishwasher and tablets, utensils and a washing machine! Home from home! None of which were needed though for my stay. Short walk from London Bridge underground station. We did have an issue with noisy neighbours, it was young children being very noisy throughout the night and by 5am, we’d had enough of the noise so I rang reception and asked if they’d ask them to be quiet, extremely promptly they came up and had a word with them. Efficient staff and very helpful. Problem sorted. All in all a good find.
Partner
10/10
Exceptional
28 Apr 2025
Harry

Highly Recommend

The staff were friendly and eager to please. The breakfast staff, in particular, were excellent. The food was, as well.
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
Alecia
Enjoyed our stay and very close to Tower Bridge.
Leisure Family
8/10
Excellent
18 Apr 2025
Scott
The deluxe 1 bedroom (2 queen) suite was perfect for my wife and 3 kids. Room was very spacious for a week stay in London. Staff was very friendly. A quick walk to Tower Bridge and some good restraunts in the area.
Leisure Family_with_children
8/10
Excellent
18 Apr 2025
Stephen
our room’s loo has wierd lay out, its like in the hospital. but the other room was perfect.
Leisure Family
8/10
Excellent
16 Apr 2025
Rowyn
Very attentive staff, onsite laundry facilities, close to major transport hubs
Leisure Family
10/10
Exceptional
14 Apr 2025
Maria
Excellent customer service. Convenient location and amenities for families. Highly recommended
Leisure Family
8/10
Excellent
25 Mar 2025
Verified traveler

My opinion

Would recommend and I’d use again.
Room was clean quiet and well equipped with a good breakfast and friendly front of house.
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Verified traveler

Great experience

Overall a great experience. Good rooms and service. Great breakfast. Loved the location.
Friends_and_family Family
10/10
Exceptional
10 Mar 2025
Carol
The staff is just so friendly and helpful….. from help needed to figure out microwave to front desk….. they seem to enjoy what they are doing and their attitudes extend to the guests. Also breakfast staff is very efficient and keep everything running smoothly even when it gets busy.
Leisure Partner
6/10
Pleasant
05 Mar 2025
Karen

Mouse in the room !

Nice room apart from a mouse running across the room and under the kitchen cupboard !
Room changed but dont think I would stay again… obviously is a problem - only offered Marriott points as compensation! Don’t have a Marriott card !
Business
10/10
Exceptional
02 Mar 2025
Lauren
This was the perfect hub for our London trip. A short walk to the Tower Bridge station, great free breakfast and coffee, and a clean well equipped room. The only drawback was that their laundry room had been out of commission- they walked us over to a sister hotel so we could do our laundry so while not as convenient as having it in our hotel, they had a workable solution.
Leisure Family
4/10
Poor
20 Feb 2025
Stephane

Good location but not worth the price

the employees are friendly and want to help but we were quite disappointed about the hotel. The hotel Rooms and the breakfast area are very cramped. Some of the rooms have a very bad smell. Seems they have a problem with sewers pipe that makes the rooms very not confortable at all but seems they do not care and they rent them anyway.
Friends_and_family Family
8/10
Excellent
02 Feb 2025
Shantae
Staff was very friendly and helpful! Breakfast was good.
Very clean
Leisure
10/10
Exceptional
30 Jan 2025
Jacqueline
Very close to Tower Bridge, active neighborhood.
Leisure Family
8/10
Excellent
26 Jan 2025
samer
Enjoyed the stay in a large room. Good facilities, with access to laundry room, very good breakfast buffet and a decent gym room. The area is quite urban with some very good eateries
Business Self
8/10
Excellent
22 Jan 2025
John

Nice hotel in great neighborhood with cold hallway

The location is great and the staff are competent and polite. The breakfast is good. Because it is down an alley (although in a safe neighborhood), they have extra security, so you have to swipe you card to get to the elevators. There are large, louvered windows framing the hallways that are designed to be permanently open, so the walk from room to lobby can be quite cold in the winter.
Self
10/10
Exceptional
08 Jan 2025
Charles

Awesome hotel

Hotel was clean. Staff was helpful. The breakfast offered was amazing. Hotel isv ocated near the tube. Plenty of restaurants nearby Overall a great place to stay.
Friends_and_family Family
8/10
Excellent
29 Dec 2024
Rose
Noise disturbances from room next door as well as opening/ closing of room doors were very audible. Room had strange odours from vent, otherwise clean.
Leisure Family
6/10
Pleasant
27 Dec 2024
Anna
The worst mattresses ever, really need upgrading. Black mold in shower, doubt rooms get inspected daily or weekly. Great location and dining options. Room type was really too tight for 3 people, had I know I would have gone with a larger room.
Leisure Family
10/10
Exceptional
26 Dec 2024
ALEJANDRO
Good hotel with spacious rooms conveniently located near public transportation and close to the main London attractions. Breakfast is very good, hotel is starting to feel dated and in need of a refresh, but still very good.
Leisure Family
10/10
Exceptional
26 Dec 2024
Sanjesh
Lovely front office staff
Leisure Family
10/10
Exceptional
21 Dec 2024
Verified traveler
We enjoyed a short stay in London and found the Residence Inn to be clean and comfortable. It wasn’t far from the train station, which made it easy access to visit all the fun things in London. I would definitely return.
Leisure
8/10
Excellent
15 Dec 2024
Deisha
Convenientemente ubicado. Buen desayuno
Leisure Family
10/10
Exceptional
14 Dec 2024
CLAIR

Great hotel

It was our daughters first stay over and it was lovely we’re so glad we choose this hotel it was perfect
Friends_and_family Family
10/10
Exceptional
09 Dec 2024
Daniela
The staff was super friendly and helpful. The grounds and the room were spotless. It was located close to everything we wanted to do. Good dining and pub options around the hotel as well.
Leisure Family
8/10
Excellent
05 Dec 2024
Marcella
The area was close to London Bridge Station yet in a quiet neighborhood. Staff was very friendly and I would stay here again.
2/10
Poor
21 Nov 2024
G

Ultra Bad Marriott Customer Service

We booked 4 rooms and thought we’d presses refundable. Within 10 mins of confirmation, two people said the didn’t want rooms as they already live in London (I didn’t know) so I immediately cancelled them and was told Hotels.com would sort direct with the hotel - 10 minutes!!

We stayed and after our stay - Hotels.com says that Marriott Management decided they wouldn’t give us a refund as it was too late notice. Ultra disappointed by a global brand being so bad and so short sighted - you must be desperate for cash!!
Business
10/10
Exceptional
16 Nov 2024
Nicola
Clean spacious room which met our needs. Staff were attentive. Breakfast was good with lots of choice and lovely fresh bakeries. Thanks for the stay.
Leisure Friends
6/10
Pleasant
13 Nov 2024
Marie
Day 1 was great. Following day 1, felt staff was very disconnected and almost annoyed to support.
8/10
Excellent
12 Nov 2024
BEVERLEY
Close proximity to trains and Underground
Breakfast is excellent
Staff very accommodating
8/10
Excellent
06 Nov 2024
Lisa
Paper thin doors and terrible acoustics outside caused repeated disturbances in the evening and night time. On top of that, the fire alarm went off several times in our room because people were cooking in other rooms. If the sound proofing of the doors was fixed, as well as the fire alarm issue, it would be a wonderful hotel.
Friends_and_family Family
6/10
Pleasant
03 Nov 2024
Verified traveler

Uma alternativa razoável perto da London Bridge

Estadia ok. A limpeza do quarto é fraca e as camas não são confortáveis. O quarto é apertado.
Friends_and_family Family
10/10
Exceptional
30 Oct 2024
Sandy
Amazing experience from A to Z! If I have to come back to London I will book this hotel once again. Room was very large for 5 persons and we appreciated the well-equiped kitchen and the 2 bathrooms. Perfect place to explore the city and close to London bridge and subway. Very great breakfast and exceptional personal, wery welcoming and helpful. Cannot find something wrong except maybe the lack of room in the breakfast area during peak hour
Friends_and_family Family
2/10
Poor
23 Oct 2024
Bradley
We booked to stay at the residence inn as we were here five years ago. To say we are disappointed is the least. The room has a very musky smell with loose flooring that sinks down when you step on it. I’m certain there is water damage as our clothes reeked when we left. The service is very slow, even with simple requests as another towel. Only one outlet worked in our room, after trying every outlet with all 4 of our adapters. Lastly, they advertise to have infant cribs, but only provided a pack and play with a very unsafe and worn out mattress. Thankfully we brought our own sheet for our baby, but had to watch him sleep the whole first night to ensure he was safe. Although there are some good restaurants nearby, this hotel is not worth staying at.
4/10
Poor
14 Oct 2024
Carrie
Our window leaked, the shower leaked, the bed was so lumpy, and the hallways were so cold!!! Not worth the money for a Residence INN!!! And people messed with our laundry.
2/10
Poor
07 Oct 2024
Sami

Not what i expected from Marriott

The room provided was an accessible room, which was not requested. The accessible room had a low bathroom sink and a high commode, which were not ideal. Additionally, there were insufficient electrical outlets and lighting in the room to charge devices. The television was also not functioning properly.

The breakfast, however, was satisfactory.
Partner
8/10
Excellent
06 Oct 2024
Leah

Good for price

King bed was in a small room. Had 1 foot clearance on each side. Foot of bed had a little more room. Pull out bed was uncomfortable. Breakfast was delicious.
Friends_and_family Family
8/10
Excellent
02 Oct 2024
Ives
To provide parking lot.
Leisure Family

Location & surroundings

Residence Inn By Marriott London Tower Bridge
190 Bermondsey Street, London, United Kingdom

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Residence Inn By Marriott London Tower Bridge

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