Name: Eurotraveller Hotel-Premier @Tower Bridge
Address: Old Kent Road 194-202, 194-202, London, SE1 5TY, GB

6/10

Pleasant

26 Jul 2026

Linda

My son booked a room for 4. He was thinking there would be 2 queen-sized beds in it. However, there was a twin and a double bed. He was told that it was a rule based on the size of the room. It would have been helpful if that was acknowledged on the website. The bathroom was not given wash cloths, there were no hooks on the door to hang any clothes, and there was some wallpaper starting to peel. Of course, it wasn't air-conditioned, although it had 2 rotating fans that didn't do much.

Family_with_children

4/10

Poor

20 Jul 2026

Gloria

The only picture they showed was a really nice looking lounge area. The room was actually super small with a wooden vertical column between both beds. I never saw a picture like that advertised. Overall it did the job which was providing us a place to sleep after long days exploring but we are used to staying at Hiltons and Marriotts and this one was more similar to a Motel 6. All the staff was super friendly and helpful. I was just expecting something much nicer

Partner

10/10

Exceptional

17 Jul 2026

Adam

The room was lovely and clean and nice and quiet. The air con in the room was a great bonus in the current heatwave! It was also handy having a fridge in the room.

Partner

10/10

Exceptional

11 Jul 2026

Marilyn

Great restaurant nearby, 20 minute walk to Tower Bridge or Elephant and Castle Underground. Super helpful and friendly staff! Good morning lattes!

10/10

Exceptional

27 Jun 2026

Sandra

Room was clean, staff was incredibly helpful and breakfast was well worth it. Location to attractions via bus is very good.

Friends_and_family Friends

2/10

Poor

18 Jun 2026

Danielle

It was very much fine, but not enjoyable. Loud, very basic rooms, ok shower. I was placed on the ground floor as a solo female traveller. My window backed onto an alley and somebody's front door. I didn't feel very safe to be honest

Business

8/10

Excellent

28 Apr 2026

Robert

Good hotel clean and friendly staff

Partner

10/10

Exceptional

14 Nov 2025

Jane

Brilliant friendly staff. Breakfast was great and we had the best coffee there since we arrived in the UK.

Partner

8/10

Excellent

14 Nov 2025

Kyle

Room was nice and cool. Shower head in our room needed some repairs but was in working condition and the staff noted it when I mentioned it. Very good experience overall. Would recommend.

10/10

Exceptional

12 Nov 2025

Michele

The staff were helpful, polite and very knowledgeable with the public transport service.

Leisure

6/10

Pleasant

28 Oct 2025

Hilary

Room condition was OK except that toilet flush didn't work well (3rd floor)

Business Self

10/10

Exceptional

18 Oct 2025

Jorge

Great hotel. I enjoyed my stay at the hotel, but the hallway noise was a minor drawback.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Shaun

Really enjoyed our stay, easy to get around the city… the breakfast was good value and delicious

Leisure Family_with_children

8/10

Excellent

10 Oct 2025

Doug

It's was all good.

Leisure Self

10/10

Exceptional

08 Oct 2025

Matthew

Great hotel

Leisure Self

10/10

Exceptional

28 Sep 2025

Cristofer

Tower Bridge is a 15 minutes walking

Leisure

6/10

Pleasant

25 Sep 2025

Ann

A bit disappointing…..had to ask for towels and coffee etc. shower not too clean. Won’t return.

Self

6/10

Pleasant

18 Sep 2025

Roei

The hotel is nice and the staff was great. The area sround the hotel is not nice and there is no metro station close. The room had a few patches of maintenance fixes that were left visible.

Leisure Family

10/10

Exceptional

17 Aug 2025

Girish

View from the window wasn't the best

Leisure Family

6/10

Pleasant

26 Jul 2025

Tracy

Parking was good. Too far from main attractions. Staff nice.

Leisure Family

8/10

Excellent

20 Jul 2025

Shital

The hotel is conveniently located near Central London, making it easy to travel to all major attractions from Old Kent Road. Although breakfast wasn’t included, the food was good. I do wish they had offered a variety of breakfast options during our 3-day stay. Overall, the hotel was satisfactory in terms of security and cleanliness.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Hannah

Amazing Staff

I genuinely wasnt sure what to expect but I was pleasantly surprised. The staff were all amazingly friendly and helpful, I had an issue with the water draining in the shower, mentioned it when I left the room for the day and by the time I took a shower the next day it was fixed! I felt very secure and safe, you couldnt even get into reception without a keycard at night and then you needed to scan again to access the rooms area.

Would abaolutely stay here again when i'm next in london. Thank you for a relaxed easy trip.

Friends_and_family Friends

8/10

Excellent

10 Jul 2025

Thomas

The location was very convenient for those exploring the city. You can get public transportation from a nearby stop and Line 21 gets you to London Bridge within 10 minutes and is very convenient and from there you can connect to underground metro. The Hotels' family room was very convenient, and it offers 1 double and 3 single bed and is deal for a family with 3 kids. The staff was helpful and the area around the hotel was safe even though it may not look great as the buildings and shops are old and look a bit dated and run down. Overall, my experience was great, and I would recommend it for anyone who is looking for value for the money.

Leisure Family_with_children

6/10

Pleasant

08 Jul 2025

Graham

Ok

Fabulous staff though shame about the extractor fan in the bathroom which kept me awake most of the night

Self

6/10

Pleasant

27 Jun 2025

Christina

Hotel was lovely, area around was a little sketchy though

Leisure Partner

10/10

Exceptional

25 Jun 2025

Samantha

Great hotel.

There were hairs on the beds when arrived but the cleanliness of the rest of it was great. The staff where friendly and welcoming. The cups in the room are very small but we asked for bigger ones and the staff were more than helpful. Will definitely be staying here again. Dont let the area put you off

Friends_and_family Friends

8/10

Excellent

25 Jun 2025

Rowell

Nice location

Leisure Friends

8/10

Excellent

24 Jun 2025

Joseph

Was a nicer stay than I anticipated.

Leisure Friends

10/10

Exceptional

20 Jun 2025

Daniel

Some cleaning rubbish left in corridor near lift but on the whole very good and 21 bus helpful for liverpool st and stop near hotel

Leisure

6/10

Pleasant

20 Jun 2025

Huw

Check in procedure is stupid. The receptionist makes you find your booking on an iPad and fill in all your details (which they already have) but is following along on a separate screen.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Kirsten

Comfortable, clean room--really good value for the price. Stayed on the third floor and didn't have any noise issues. Not very close to any Tube stops, but very close to lots of bus connections.

Business_and_leisure Partner

8/10

Excellent

08 Jun 2025

Ray

The hotel was easily connected to other areas of London by bus of there were many.

Leisure Family

8/10

Excellent

08 Jun 2025

Tayyaba

Friendly staff,
Nice service
Happy to be here.

6/10

Pleasant

03 Jun 2025

Samuel

Property was located

4/10

Poor

31 May 2025

Austin

There is a night club that is open till 4am on the weekends which shakes the rooms. DIFFICULT to sleep in! Also, lots of “newcomers” walking around the street mostly men so we didn’t go out at night as much. The hotel and staff itself are in good condition and were very kind. Bathrooms clean and once inside building felt totally safe.

Leisure Family

8/10

Excellent

27 May 2025

Suzanne

Clean and tidy rooms. Shower was lovely.
Area was a little rough.

Friends_and_family Friends

4/10

Poor

16 May 2025

Miyuki

A room was fair, but it was not sound proofed so really noisy outside.

10/10

Exceptional

14 May 2025

David

the location to where we needed to go was great ,the staff were fantastic and very helpful

Leisure Partner

8/10

Excellent

14 May 2025

Barbara

Hotel very clean staff were friendly and very comfortable beds

Leisure Family

10/10

Exceptional

10 May 2025

Julio

Excellent staff

Leisure Partner

2/10

Poor

05 May 2025

Andrew

Worst hotel ive stayed in

The hotel is situated an awkward distance away from main public transport so required a 23 minute walk from the tube station. When i arrived i was directed to the automatic check in which really removes human interaction. The hotel itself is in a rough state with rooms and communal areas clearly dated. My room itself was poor but what made it worse was the pipe for the sink burst flooding the room and bathroom. I had to text reception for help as the phone didnt work and they werent sure if they could give me another room. Eventually i was moved into another room which was much smaller and appeared to be above a club with the walls vibrating and people yelling all night. After 2 nights i got no sleep and when i asked a member of staff if i could have some form of refund for the experience they laughed and said no no thats the price. Which brings me to the cost. The price of the room is over the top, over £175 a night for this kind of experience was honestly a joke.

Self

8/10

Excellent

14 Mar 2025

Gary

This is advertised as a 3 star hotel but we were p[leasantly suprised as it was better than most 3 star establisments I've come across in the past.
For the price it's excellent value.

Business Partner

8/10

Excellent

13 Mar 2025

Yvette

Great helpful staff who also provide assistance to book local taxi.

Leisure Friends

8/10

Excellent

07 Feb 2025

Tony

Proximity to a busy street with a lot of things to do but noisy ambulance vehicles when staying in the rooms that are on the side of the street.

Leisure Partner

6/10

Pleasant

30 Dec 2024

Stephen

It was ok for cost but was not what I was expecting

Business Self

10/10

Exceptional

11 Dec 2024

Nihil cyrus

Nice

Leisure Friends

6/10

Pleasant

08 Dec 2024

Nicky

We had a triple room which was a little snug and fairly basic.
Clean enough. Staff not over friendly but okay.
Paid for breakfast, big mistake as it was cold and eggs over cooked. Orange and Apple squash not juice.

Leisure Friends

10/10

Exceptional

02 Dec 2024

Nick

Excellent Staff and Customer Service

Staying her for Work and I was able to drop by bag off before checking in, and leave it here and collect after finishing on the day I checked out, so made everything very simple. Staff are all extremely friendly on the front desk!

Business

2/10

Poor

24 Nov 2024

Marius

Treaded like i had do something to them i was paid for my breakfast even with that they was act disgusting

6/10

Pleasant

22 Nov 2024

Robyn

Only one person was bright and breezy . All other staff , both male and female were unhappy . No greetings when in the foyer . The men sitting at the front desk had no interest in acknowledging people let alone greeting people .was very clean but bathroom towels need upgrading and better washing suds need . Towels worn , grey in colour and far to small in size

Leisure Friends

8/10

Excellent

07 Nov 2024

Tom

Only negative was for me bed wasn't comfortable....however some would find it ok

4/10

Poor

02 Nov 2024

Sarah

Reasonable hotel in a dangerous, unclean, unsafe area. Countless sirens going off and just felt extremely unsafe

Leisure Partner

6/10

Pleasant

24 Oct 2024

Winifred

Location was very convenient because it was less than 10 minutes walk to my mother's flat who i was visiting. There are abundant restaurants of almost every region. Transportation iis almost by the doorstep. If you're looking for luxury, not the right place. But if you're visiting family around that area, then look no further. The rooms are small compared to American standard. There's no microwave, which would have been great. Room was clean. Its a busy and vibrant area.

Leisure Family

4/10

Poor

17 Oct 2024

Verified traveler

Very noisy room due to main road traffic. Thought I was staying with single glazed windows. No food available on arrival or at breakfast. The rest was ok for the price though but unlikely to stay again.

Business

6/10

Pleasant

16 Oct 2024

Neil

Stayed here a few times - its great for the money.
Its not as good as a premier inn - but comes close - everything is as it needs to be - but rooms do look like they need a refresh.
Location is a little off - however bus pretty much outside takes you anywhere - so id recommend here if your not looking for something fantastic

Business Self

10/10

Exceptional

13 Oct 2024

Francesca

Very welcoming and helpful

Partner

10/10

Exceptional

02 Oct 2024

Maria

All great.

Business Self

10/10

Exceptional

29 Sep 2024

Mairen

Hotel is next to a busy street. Other than that, the service at the hotel and hospitality were great.

Leisure Family

8/10

Excellent

24 Sep 2024

Patricia

Good

6/10

Pleasant

19 Sep 2024

Jamie

Basic accommodation.

Leisure Family_with_children

4/10

Poor

16 Sep 2024

Deborah

The pictures of this property did not show the real hotel. The rooms were not nearly as nice as shown. The ac did not work and we did not get a good sleep, woke up wet with damp sheets. On our last night the staff moved us to another room with working ac. From what we read about this hotel, we thought we were much closer to the Tower bridge. In fact, we had to cab because it was actually 3 miles. We did walk it once but it is a long way for seniors.

Leisure Partner

8/10

Excellent

10 Sep 2024

JENNIFER

Comfortable stay. Nice and friendly staff. Walk to the Tower Bridge. Many restaurants and grocery shops within walking distance. Very likely we’ll return in future.

Leisure Family

8/10

Excellent

10 Sep 2024

Mark

Excellent value for money a little noisy the area but pleasant enough

Leisure Friends

6/10

Pleasant

30 Aug 2024

MOhammed

The hotel was fine and clean, very accessible to buses and food options.
The customer service is terrible, contacted them months ago to ask for early checkin no response back, send them text few weeks before arrival no response, no WhatsApp info so you basically have to call them directly and pay overseas charges. On the day of checkin the lady at reception said, I do see you ask for early checkin, we were not able to respond but that will be extra £60 for 3 hours early checkin. Never I have seen that type of charge just for few hours early.

Leisure Family

8/10

Excellent

15 Aug 2024

Toni

Was great except the shower was slippery and I almost fell down.

10/10

Exceptional

02 Aug 2024

Victoria

Very convenient

10/10

Exceptional

02 Aug 2024

Verified traveler

Great hotel

Room was comfortable and had a good night's sleep.

Friends_and_family Friends

6/10

Pleasant

16 Jul 2024

Milay

The staff was excellent
The area was not a good and rooms smell wasn’t nice
Typical breakfast, you can walk to the bridge during the day

Leisure Family

10/10

Exceptional

10 Jul 2024

Rachel

Really nice, perfect place to have a good night sleep reasonably close to central london at an attractive price. Overall very happy

10/10

Exceptional

05 Jul 2024

Deborah Anne

Had a fridge and aircon

6/10

Pleasant

03 Jul 2024

Saman

This hotel was close to all the main attractions and very close to bus stops. No tube station was close by. Lots of dining options were at hand but most of them were local small businesses. All the staff of the hotel was nice and friendly except one woman receptionist at our check in. She can practice how to smile.
Our room was OK but no closet/enough hangers to keep cloths. It was clean & beds were comfortable. Daily housekeeping service. Air conditioning was good. Nice coffee.
They gave us a ground floor room. It was terrible that there was no soundproofing at all. All 3 nights we stayed there we couldn't sleep because of the noice of banging doors and cutting noice from the kitchen.
We had breakfast one time and it was good.

Leisure Family

6/10

Pleasant

28 Jun 2024

Frog

The service was great. And the staff incredibly helpful. Room was clean and the hotel itself was great. Was in a tougher part of the street

Business

6/10

Pleasant

23 Jun 2024

Neil

Nice and clean but air con dodgy.

The Air con in the room only stayed on for about an hour so I kept waking up in a ball of sweat. Couldn’t figure out how to keep it on.

Friends_and_family Family

2/10

Poor

23 Jun 2024

Natalia

The worse hotel ! Super dirty bathroom sheets drain lock terrible ! We love London but this hotel is the worse ! They need to pay a company cleaner asap

Leisure

8/10

Excellent

17 Jun 2024

Edward

OK stay in this bustling neighborhood

We had a nice stay. The hotel is a bit dated. I am not a fan of the purple everywhere. To each their own. The cleaning people need to do a better job of checking the shower body wash and shampoo. I had to tell them it was empty. It was that way for two nights. Also, seems they never check the lights. The light above the mirror was not working for our entire stay. And finally, they really need to cover the bed frame corners. They cover them with plastic, however the plastic was missing on one of the corners and it was just metal. I got a bad scratch on it one day. Management needs to do some rounds some days and not just rely on their staff informing them about such things!

Business

8/10

Excellent

16 Jun 2024

Shankar

The staff were excellent and very welcoming and attentive to every queries and requests. I thank all the staff and the hotel is very near to bus station.

Business Self

10/10

Exceptional

14 Jun 2024

Bernadette

Good area with lots of shops for places to eat. Transport available right outside the property. Staff was fantastic, absolute credit to max who was front of house and helped us out with anything we needed and made our stay in London so much better. All staff lovely and polite. Many thanks

Leisure Family

10/10

Exceptional

08 Jun 2024

Lorna

Great hotel in a convenient location, close to groceries and ethnic restaurants. About 20 minutes to most attractions.

Leisure Family_with_children

8/10

Excellent

07 Jun 2024

Sandra

It was too far out from the tourist areas.

Leisure Friends

8/10

Excellent

05 Jun 2024

Lai Chun

Overall okay

8/10

Excellent

02 Jun 2024

Bijeta

My overall stay was good. Staff were very kind and helpful. However, our room was not ready yet so had to go back to reception and they offered us another room. But cleanliness of the room was not good. Everything was clean except the other bed which was dusty.

10/10

Exceptional

21 May 2024

James

A solid little hotel at a great price. AC was a real bonus

Business

10/10

Exceptional

21 Apr 2024

Mark

Super helpful friendly staff

Leisure Self

8/10

Excellent

10 Apr 2024

Paul

Breakfast very poor

Leisure Partner

8/10

Excellent

22 Mar 2024

R

Practical no frills place to stay

Great economical place to stay for a quick trip to London. Very good customer service. Comfy beds and quiet. My only disappointment was there was no hot water so I had to have a cold shower.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2024

Verified traveler

Nice

Nicely locatwd. Clean and friendly staff. Lots of chouces in close area and very central

Friends_and_family Family

10/10

Exceptional

08 Dec 2023

Nigel

Excellent value for money!

Good bus and Underground access, very friendly and helpful staff!

Business

10/10

Exceptional

03 Dec 2023

Babajide

Great place to be

Business_and_leisure Self

10/10

Exceptional

02 Dec 2023

Edivaldo

All was nice

Business

10/10

Exceptional

30 Nov 2023

Cherry

The location was central for my business trip

Business Family

6/10

Pleasant

30 Nov 2023

Celine

Its basic hotel chosen due to location. It was clean, beds comfortable and staff friendly and helpful. However noisey but it you are looking for a tourist budget hotel then it's ok.

Leisure Family

4/10

Poor

19 Nov 2023

Sherifat

Staff were not willing to help with luggage and were very quick to accord blame whilst we were trying to arrange our luggage into the hotel with their trolley in an environment with difficult parking and red route stopping restrictions.

They were inconsiderate and rude.

Business_and_leisure Partner

6/10

Pleasant

30 Oct 2023

Paul

shower drain was blocked, shower bracket for spray head way too high on wall. Bathroom very dirty, including some of the towells. main bedroom area was ok. its easy to be critical. but this are has to be a priority. staff were fine. On a general note , some readily available info in the reception area would have been appreciated RE bus stop locations and destinations (close to hotel), having to ask staff who's english is generally poor is not always a good option. on the positive side the staff we encountered made a good effort to let us in early, before their stated 2 pm threshold. would stay there again provided they cleaned up better...

Business_and_leisure Family_with_children

10/10

Exceptional

27 Oct 2023

Veronica

Very good quality hotel, staff great, the cleanliness spot on

Leisure Self

10/10

Exceptional

26 Oct 2023

Vasu

Excellent.

Leisure Family_with_children

8/10

Excellent

18 Oct 2023

Chris

Not close to tower bridge and in an area where there were limited restaurants and no coffee shops. Otherwise, for the money, it this hotel was great. Located in a multicultural area but seemed very safe. We had no problems and buses run regularly.

Leisure Family

8/10

Excellent

01 Oct 2023

Katherine

I stayed in a family room with friends for a theatre trip. Pleasantly surprised with how comfortable the room was. We slept well. It was quiet and the beds were very comfortable. It was clean and basic. The staff were very professional and helpful. The area itself isn’t great but we hopped onto a bus which took us straight to Waterloo in 20 minutes. It was really good for the price.

Leisure Friends

8/10

Excellent

30 Sep 2023

Lisa

The property was really nice and reception staff very friendly and helpful. However it is a good 30 min walk from tower bridge and the area around the hotel was a little unsavoury.

Leisure Family

8/10

Excellent

17 Sep 2023

Ian

Great place for visiting London

Basic but has everytbing you need forna short stay business trip.
Parking was an amazing sellibg point here too. Not far to the nearest tube station.

Business

8/10

Excellent

17 Sep 2023

Steven

Excellent, budget priced London hotel.

The hotel was well located for London attractions and had secure car parking. The room was clean and the staff were very friendly. Good value for money considering how busy London was during my stay.