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Safestay Elephant Castle

London · United Kingdom

144-152 Walworth RoadView location

7.6/10Very good684 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.4/107.4
Condition7.8/107.8
Location8.4/108.4
Neighborhood7.6/107.6
Value9.2/109.2
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Safestay Elephant Castle

Safestay Elephant & Castle is just a stone's throw away from some of the City's biggest attractions! Drop your bags and throw yourself right into the heart and soul of London.

Safestay Elephant and Castle is perfect for those who want explore the amazing city of London without breaking the bank! Step out the door and come face to face with some of the most iconic landmarks.

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With a stay at Safestay London Elephant & Castle, you'll be centrally located in London, within a 5-minute drive of London Bridge and Tower Bridge. This hotel is 1.4 mi (2.3 km) from London Eye and 1.5 mi (2.5 km) from Big Ben.

Make yourself at home in one of the 94 guestrooms. Complimentary wireless internet access is available to keep you connected. Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    Guests will receive smart lock details. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property does not accept student cards as valid identification at check-in.
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately GBP 9 for adults and GBP 9 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    Bulgarian

    English

    French

    Romanian

    Turkish

    Spanish

Nearby attractions

Borough Market 2 km / 1.2 mi
St. Thomas' Hospital 2.1 km / 1.3 mi
The Shard 2.1 km / 1.3 mi
Westminster Bridge 2.4 km / 1.5 mi
Blackfriars Bridge 2.4 km / 1.5 mi
London Eye 2.5 km / 1.6 mi
Tate Modern 2.6 km / 1.6 mi
London Dungeon 2.6 km / 1.6 mi
Big Ben 2.7 km / 1.7 mi
Tower Bridge 2.8 km / 1.7 mi
Houses of Parliament 2.9 km / 1.8 mi
River Thames 2.9 km / 1.8 mi
Sky Garden 2.9 km / 1.8 mi
Westminster Abbey 2.9 km / 1.8 mi
Trafalgar Square 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 90
  • hostel
  • MasterCard
  • Visa
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 12 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Lift access
  • Garden
  • Luggage room
  • Café
  • Bar
  • Smoking areaExtra charge
  • Meeting room
  • Game roomExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Bed in dormitory WITH SHARED BATHROOMBed in dormitory • WITH SHARED BATHROOMBED.FH

    Photos are not available for this room type.

    Safestay Elephant Castle

    Bed in dormitory WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Safestay Elephant Castle

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Safestay Elephant Castle

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory MALE ROOM WITH SHARED BATHROOMBed in dormitory • MALE ROOM WITH SHARED BATHROOMBED.MQ-FH

    Photos are not available for this room type.

    Safestay Elephant Castle

    Bed in dormitory MALE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.MQ-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Safestay Elephant Castle

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH

    Photos are not available for this room type.

    Safestay Elephant Castle

    Room WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Safestay Elephant Castle

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Safestay Elephant Castle

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-11

    Photos are not available for this room type.

    Safestay Elephant Castle

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory MALE ROOMBed in dormitory • MALE ROOMBED.MQ

    Photos are not available for this room type.

    Safestay Elephant Castle

    Bed in dormitory MALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.MQ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR WITH AIR CONDITIONINGFAMILY ROOM • SUPERIOR WITH AIR CONDITIONINGFAM.AC-SU

    Photos are not available for this room type.

    Safestay Elephant Castle

    FAMILY ROOM SUPERIOR WITH AIR CONDITIONING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR WITH AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AC-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Safestay Elephant Castle

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA-1

    Photos are not available for this room type.

    Safestay Elephant Castle

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST-11

    Photos are not available for this room type.

    Safestay Elephant Castle

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Safestay Elephant Castle

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH AIR CONDITIONINGFAMILY ROOM • WITH AIR CONDITIONINGFAM.AC

    Photos are not available for this room type.

    Safestay Elephant Castle

    FAMILY ROOM WITH AIR CONDITIONING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AC

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Safestay Elephant Castle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Safestay Elephant Castle

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Safestay Elephant Castle

7.6
Very good
684 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.4 /10
Condition
7.8 /10
Location
8.4 /10
Neighborhood
7.6 /10
Value
9.2 /10
Amenities
7.2 /10
100 reviews shown
4/10
Poor
09 Jul 2026
Neil
It was a safe place to stay. Very spartan on the amenities. Main complaint is that the room fan was not operational and was never repaired. We were supplied with a slightly operational fan. Overall a decent place to stay, but very warm and loud.
Family_with_children
2/10
Poor
28 Jun 2026
Saad
Needs attention good for solo not a family oriented.
Self
8/10
Excellent
22 Jun 2026
Folaranmi Bidemi
Nice
10/10
Exceptional
17 Jun 2026
Orko
Good and best
8/10
Excellent
09 Jun 2026
Ricky
It was a good stay
10/10
Exceptional
21 May 2026
Tokunbo
Clean room
10/10
Exceptional
04 May 2026
rafael antonio
Very good
Friends_and_family Family
2/10
Poor
28 Apr 2026
Luke
Refused to check me in .even when id loss my passport and explained this.meanwhile they let a group of foreigners in without id

Discrimanate against british people
10/10
Exceptional
14 Feb 2026
Sana
Yes great room I have renewed my stay
10/10
Exceptional
31 Dec 2025
Azola
it’s very clean and respect from poeple who were in the room with me .its very rare to find that when sharing
8/10
Excellent
30 Dec 2025
Melissa
The staff was amazingly accommodating and helpful during our one night stay. We were able to do an early check in and a late check out, which allowed us to explore Edinburgh.
Leisure Family
8/10
Excellent
27 Dec 2025
Ellis
Bed was comfy, facilities in the room were great, and additional services looked great
Self
8/10
Excellent
24 Dec 2025
Stevie
Staff were helpful and the room was clean, very warm and the fan wasnt great for the size of the room but overall it was nice and as expected
Friends_and_family Family
6/10
Pleasant
15 Dec 2025
Leonor
Room was clean and spacious
On day 1, staff in reception is nice. On our second night,shower room used once unfortunately drainage was blocked and water came out the room and hallway, one staff was informed about it but very slow response .The staff whose been told about the flood finished his duty and didn't handover to the next staff.It was reported at 23:05, another staff came and seems unhappy about what happened and said he will be back in 20 minutes to bring more towels.Then he came back and put towels by the door of the toilet and more by the hallway. He said he already reported it to the manager ,but can't do anything about it,as maintenance will be sorting it out the following day.
The following day our check out,no one came up there are towels still on the floor but good water is gone
Breakfast, not much choices,should be more options , but its ok
The location is near bus stop and walkable
Many stores nearby
Friends_and_family Friends
6/10
Pleasant
10 Nov 2025
Rachel
It was a good place to sleep kinda of. I got there at 10 and lights were off and people were pissed that I came in. I made noise cause I just had put my stuff away and change. Apparently wrong move? Idk. I didn’t love the vibe. They should have curtains to help with the light? Idk. Not the best vibe. I wouldn’t come back.
Leisure Self
6/10
Pleasant
20 Oct 2025
Francis
This hostel is similar to a budget chain hotel, with the usual compromises (shared rooms/facilities) to be expected for the low price. The area is relatively far from central London but fairly well served by public transport. Architecturally, it is a mix of grandeur and squalor. Check-in was efficient and civil, but the employee acted as if he were doing me a favour by accepting a Citizencard as ID when their website says national identity cards are accepted. Also, he didn't say anything to indicate the end of the check-in process - I had to ask. My bed was mistakenly re-allocated on the second night but I was promptly given an alternative room. Breakfast is rather expensive and some of the restrictions seem petty, e.g. reception refusing to mind luggage even briefly. One of the toilets had run out of paper.
Leisure Self
8/10
Excellent
19 Oct 2025
Jemilat
Good
10/10
Exceptional
19 Oct 2025
Lilly
Stayed here as we had a friends party not far. We had the double room with en suite and honestly no complaints at all. It was super clean, staff were helpful and brilliant location. Unreal value for money, would 100% stay again!
Leisure Partner
2/10
Poor
17 Sep 2025
Cintia
I have a double reservation; I won't use this one. I will use the other reservation. They have to give me back my money.
Business Self
4/10
Poor
07 Sep 2025
Siddhant

Honest Review

I opted for this place again because it was a cheaper option, but my experience this time was not very comfortable. Some of the issues I faced included water spilling outside the bathroom door, non-AC rooms that felt quite humid, and a bit of noise at night—which can be bothersome if you’re sensitive while sleeping. The public bathrooms also have motion-sensor lights, so you end up waving or moving constantly to keep them on.

This was my second stay here; my first was about three years ago, when everything felt newer and more hygienic. Unfortunately, things seem to have declined since then, and for me, it’s not worth it anymore.
Self
10/10
Exceptional
29 Aug 2025
Marlon Abraham
Blessings Marlon & Co loved the spot
10/10
Exceptional
29 Aug 2025
Marlon Abraham
You should provide eggs and vegan milk .but your staff is over worked but friendly
Business Self
10/10
Exceptional
29 Aug 2025
Marlon Abraham
Great staff, ok breakfast but no eggs in any form. Recommended, make breakfast included mandatory
Business Self
4/10
Poor
23 Aug 2025
Verified traveler

Feels like the owners have given up on this one.

Lifts broken and no plans to fix. No air con or fan, no toiletries, charged £6 for a bath towel,most of the comunal area closed off in the evening so not enough room for everyone to sit down, charge you to store your luggage too even though the guy on the phone said it was free for guests.

I get its a budget hostel, but i came here 10 years ago and it was pleasant, this time it felt like a refugee camp
Self
8/10
Excellent
20 Aug 2025
Haitong
It’s better to have a locker in the dormitory room. The under bed trunk is not safe nor convenient.
Business Self
8/10
Excellent
20 Aug 2025
Pippa
This was a perfect accommodation option for me where I felt comfortable and safe
Leisure Self
10/10
Exceptional
03 Aug 2025
Jody
Great facility.

Just remember to take ear plugs as you never know who your sharing with.

8/10
Excellent
28 Jul 2025
Anu
Good
Leisure Family
8/10
Excellent
24 Jul 2025
lisa
We booked the family room with a queen bed and a pull out couch with an ensuite - it was pretty good - ac was nice and cold - the location was easy to manage buses and trains and had good dining options around it - the place seems a bit sketchy when you first arrive lots of young people - we are 56-58 and our 30 yr old daughter - this wasn't too bad cost wise compared to other hotels in London and I don't think I realized how much of a hostel it is because of the room
I booked - pull out couch wasn't great - be ok for kids not an adult and the bed was fine but plastic mattress and floopy feel to it - but it was fine for the 2 nights - room is the nicest there for sure - needs a curtain on one of the windows badly and the noise at night outside from traffic sirens and people sitting on the steps of the front of the building playing music at 1 am as annoying - but overall it was fine
Leisure Family
10/10
Exceptional
18 Jul 2025
Nestor
Great service! Clean, comfortable, happy hour, kind staff, great service! A few steps from bus station. The only reason I am giving less points is that the lift was not working
Leisure Friends
6/10
Pleasant
07 Jul 2025
Paula

No towels.

Good location, clean rooms.

I was told no towels were available and I should buy one from the shop around the corner (housekeeping were able to find one for me). The room and corridors were too hot and the lobby too cold.

From what I could see, there wasn’t a kitchen which is something I’d normally expect from a hostel but it wasn’t an issue only being there one night.
Self
10/10
Exceptional
04 Jul 2025
Michael
I had a great relaxing two night break
Leisure Self
8/10
Excellent
29 Jun 2025
Maggi

Weekend Stay

The accommodation is good, my only worry is the sencer in the shower/bathroom goes off to quickly, so is very dangerous if your in the shower. Other than that all good.
Ive stayed a few times..
Friends_and_family Family
2/10
Poor
13 Jun 2025
Glenn
Please do not stay at this property. Their elevator does not work, and we realized that someone already reviewed that it was not working. This means they do not have a working elevator for a long time. There are no air-conditioning units in the rooms. We booked 2 rooms with bathrooms in each room. But not air-conditioning unit on a summertime in London is like hell. The lobby carpet have so much stains and are so nasty. The restrooms on the lobby area are not working well, poorly maintained, and nasty. Again, do not stay in this room. Expedia should not promote this place. There were many clients who were just shocked by the state of this property. Our rooms were on p
8/10
Excellent
12 Jun 2025
susan
The property was very clean I would give a 10/10 However it was too noisy I could not sleep because of noise
Business Self
4/10
Poor
10 Jun 2025
Richard
This place is in an edgy area and is huge hundreds of guests so you can imagine I s hectic. Couldn’t sleep but no buggy was just not my kinda place - too many people that’s all. Would stay again if in sea for work as it’s in a ggood of location for everything in central London- a 1 night spot
Self
10/10
Exceptional
08 Jun 2025
Mourtala
Very cool
Family
10/10
Exceptional
01 Jun 2025
Paulina
Very welcoming and pleasant place. Staff is helpfu and do their best to assist. Clean and comfortable.
Self
8/10
Excellent
07 Apr 2025
Maggi

Elelphant & Castle Stay

The Hotel itself is very good.
Rooms nice.
Plenty of room.
The only problem when we were there was the Lift was out of service and we were on the top floor.
But we would defo book again..
Well worth the money.
Friends_and_family Family
4/10
Poor
07 Apr 2025
Adam

A slight step up from a police cell….but just.

The hotel is in an okay location close to the tube station, McDonald’s, co-op etc this is the only good point. Firstly £3 charge to leave your luggage, the hijabi reception workers were unfriendly and unprofessional. The rooms now have no curtains on the beds so you’re exposed to everyone. The bed sheets were dirty with blood marks on, the walls had marks on. Overall just a bad stay and lots of better budget hostels in London,
10/10
Exceptional
28 Mar 2025
Bakhitiar
I like 👍 the room was very clean 👌
Leisure Friends
10/10
Exceptional
19 Mar 2025
Kelvin
Good
10/10
Exceptional
12 Mar 2025
roofzadeh
The initial property was clean...
Leisure Friends
8/10
Excellent
16 Feb 2025
Jessica

No-frills hostel stay

Good price for a stay in London. Short walk from the underground and bus stops close by.
Rooms were clean and check in was easy.
Friends_and_family Friends
10/10
Exceptional
03 Feb 2025
Christine
Excelent
Leisure
10/10
Exceptional
03 Feb 2025
Christine
Very clean
Leisure Self
2/10
Poor
28 Jan 2025
Verified traveler
Need to get their act together. Wifi didn't reach top floor and staff refused to do anything about it. Bedroom window couldn't lock and kept opening during the night causing the room to freeze. Only a small heater provided which took one of the few plug sockets. The bed curtains had never been washed and were covered in stains.
Self
8/10
Excellent
26 Jan 2025
John
Well kept and good transport links
10/10
Exceptional
21 Jan 2025
Christine
Clean
Walking distance
Loving staffs
Leisure
6/10
Pleasant
08 Jan 2025
Karen

Clean, reasonable but didnt feel safe or rested

A clean good value place to stay in a good location. A couple of things as a sole female there staying for work which gave me pause. The first was I was woken in the middle of the night first to a really strong smell of let's call herbal 'smoke'. The windows were closed so it was not coming from outside. Possibly connected I was then woken twice by two fire alarms at 2am and then 3am. Apparently it was impossible to determine who had been smoking. My stay which was supposed to make me rested for a nearby office day meant I got no sleep. I was also concerned that in my ground floor room all the windows were not secured properly when I entered- anyone could have opened them and come directly off a busy London street. I would consider going again but it left me feeling uncertain and not rested.
Business
4/10
Poor
04 Jan 2025
Steve

Stay somewhere else

Hotel is in zone 1 of the underground so good location but thats the only good thing i can say about this hotel. Not clean at all room looks unfinished ours had no skirting board looked like they had been ripped off bits of the shower were missing and tv didnt work. As for the beds well what can i say but prison mattress blue plastic and very uncomfortable
Partner
10/10
Exceptional
06 Dec 2024
Amelia

Lovely time

Had a lovely time here. My boyfriend and I booked the family room, and it was much more spacious than I was expecting. We were next to the road so there was noise but it was absolutely fine and we slept well! Tip for families: we could feel the mattress springs so we put a duvet on top of the bed to sleep on which was brilliant. Overall, great stay and no complaints.
Partner
4/10
Poor
30 Nov 2024
Coco
The bedding and the curtains were good. The bathroom was dirty and partly blocked. But what was really bad was the staff. Can anyone teach the receptionists to smile and be welcoming? It feels like a badly run corporation. The guy just walked away after giving me the key. He did not show me where I was going as it is such a big place and I thought the lit was not working because he never showed me how to use it with the key. He never showed me the bathrooms apart from one at the bottom off the corridor, which I found myself. As a result, I could not even have a shower. I did find a helpful lady who helped me to find my room. The level of customer service in that place is really poor. It feels cold and impersonal. It feels the place is churning out customers and all that matters is making max profit. I would not go back and will not recommend it either. Please spare the usual comment 'we are trying our best to improv. You are obviously not trying hard enough. You need staff who care about the guests and smile from time to time
Leisure Self
6/10
Pleasant
23 Nov 2024
Karol
This place is a combination of tourists, cheap workers' accommodation and also what appears a homeless refuge of some type more than a true tourist hostel.
Dodgy types hanging around the lobby and common area, smell of weed probably from those smoking outside.

Staff's attitude is 0/10, the \"don't know/don't care/leave me alone\" type, you cannot help but feel as if they are doing you a huge favour when checking you in or when asking to refill water jugs.

Surprisingly, facilities are spacious and appear recent, altough toilet/shower vents, door locks, etc still may not work.

Cleanliness is a a bit of a roulette, can be great, but also poor.

Clean bed sheets and bunk bed curtains are a big plus.

Area outside is a bit dodgy, although seen a lot worse.

Numerous ethnic places much as indian/halal/Latin to eat nearby which helps.

Location is good with numerous buses right outside, and a short walk from the metro.
Business_and_leisure Self
8/10
Excellent
22 Nov 2024
John
Everyone was very respectful, and after10 pm quiet as a mouse.
Leisure Self
8/10
Excellent
03 Nov 2024
Penelope
Safe
Business_and_leisure Self
8/10
Excellent
21 Oct 2024
David
Ask for a quiet back room to sleep on a weekend especially. Busy neighborhood with road noise.
Lovely otherwise
Leisure Self
8/10
Excellent
17 Oct 2024
JOHN

Very nice but a little warm

The room was fabulous, it was GREAT having the shower and toilet in the room, and it was great having little curtains to provide privacy and cages under the beds for storage (make sure you bring a padlock). Plenty of power sockets near the beds too. The ONLY downside was that the room overlooked the courtyard and any one smoking outside meant that the room smelled mildly of smoke, and whilst I am sure it was possible I was unable to open the windows in the middle of the night when it got very hot as more and more bodies joined the room.
Business
2/10
Poor
13 Oct 2024
Mark
Man in my room came in drunk and disorderly and turned on his music as loud as possible at 5 am. He proceeded to loudly berate first me then the others in the room for “looking down their noses” at him. This went on for an hour before I invited him down to reception with me. I had to change rooms for fear he might be violent. 5 hours I had to wait for the new check in! Meanwhile he left the property and somehow managed to get a bottle of gin at 6 in the morning and sat at a table near reception and drank nearly all of it by 8! He then threatened who I thought was a security person who did nothing but tell him to sit down. He then began taunting a group of children!!! Finally the police arrived and escorted him out but not before he threatened even them! I thought things were under control but I saw him there later in the day because he apparently was allowed to stay! This place is simply unsafe!
10/10
Exceptional
06 Oct 2024
Verified traveler
I had a wonderful experience staying at Safestay London Elephant & Castle hostel during my very first time staying in a hostel rather than a hotel room.

The hostel is centrally located, just a few minutes' walk from Elephant and Castle tube station, making it easy to travel to anywhere in the city.

The staff were incredibly friendly and always willing to help with any questions or concerns I had.

The hostel itself is clean, stylish, and well-maintained, with comfortable beds and ample storage space in the rooms.

Overall, I highly recommend Safestay London Elephant & Castle hostel for anyone looking for a comfortable, affordable, and centrally located place to stay in London.
Business_and_leisure Self
2/10
Poor
26 Sep 2024
Umesh
Receptionist . Lazy people no caring. Worst also my bed was unclean .
8/10
Excellent
22 Sep 2024
Bradley
London is an expensive, urban area with a lot of people priced out of the rental housing market. You're likely to meet a few of this group here.
Leisure Self
6/10
Pleasant
18 Sep 2024
SANA
Staff not very helpful and never smile. They keep changing my bed knowing i had alot heavy luggage. The staff didn't bother at all to help even though the loft was out of order. Staff lack empathy
Business_and_leisure Partner
8/10
Excellent
14 Sep 2024
Raja
Its oky
8/10
Excellent
10 Sep 2024
Eric
Yes my stay was surprisingly amazing. Would love to go back there again.
Self
2/10
Poor
04 Sep 2024
Mike
PLEASE CONSIDER OTHER PLACES!!!

1. Temperature
The place can get terribly hot when it’s just 22 degrees outside and tbh the electric fan they provide WOULD NOT WORK at all.
2. Security
Somehow the hostel decided that I was okay to just let DRUNK people check in. I simply just suggested that maybe he could get a shower politely, but that ended up with him arguing with me. leading to me decided to move to another room, yet they somehow moved me to a bed that was ALREADY OCCUPIED, leaving me ALONE carrying 2 suitcases and 2 backpacks around the building! And of course not one of the staff tried to really help me with the suitcases. The staff who let the drunk crazy guy in even told me it’s not that deep!
3. Toilet
The shared toilets are of a terrible condition where piles of SOAKED TISSUES would be be dumped on the floor.
4. General Vibe
Expected to meet like minded young people, ending up with a bunch of SKETHCY OLD GUYS dwelling in the lounge area. BAD VIBE OVERALL
Business_and_leisure Self
4/10
Poor
03 Sep 2024
Ali
It was not clean
10/10
Exceptional
01 Sep 2024
Wong
quiet and clean, large common area
10/10
Exceptional
28 Aug 2024
kulwinder
Great clean and reasonable priced hostel
Leisure Self
6/10
Pleasant
19 Aug 2024
Lucie
The room we had was unbearably hot. it was a Summer night, but the daytime temp had only reached 22C so not the hottest of days. Thankfully there was a fan in the room, but it wasn't very effective and we had to leave it on all night with the window open to feel the effect. This made the room quite noisy with sirens and general traffic from the road.

On top of that, the metal framed bed and a paper thin mattress. Every time we rolled over the whole frame would squeak like a balloon so we kept waking each other up.

We all had a poor night's sleep and woke in the morning with muscle cramps from uncomfortable bed and headaches from the fan blowing on us. Genuinely couldn't wait to get out of the room just to breath oxygen again.

Usually I put up with a lot and adjust my expectations for price, but at £145 for a single night I would rather pay £20 extra to stay in a Premier Inn.
Leisure Family
6/10
Pleasant
16 Aug 2024
Verified traveler
Not the best hostel I’ve visited but ok.
Showers have almost no pressure (money saved on water and heating bills) + there is no electrical plug on the upper beds.
2/10
Poor
15 Aug 2024
Carol
Was dirty, bad staff. Lot of violence
Leisure Self
10/10
Exceptional
03 Aug 2024
Ali
That was perfect hotel
4/10
Poor
28 Jul 2024
Verified traveler

Dont waste your time

The walls had water marks all over them, the telly didnt work and the bed linen wasnt the correct size. Fire alarm went off at 1am and the staff wernt motivated to explain what had happened.
Self
2/10
Poor
23 Jul 2024
Oleksandr
Upon arrival was given keys to someone else’s room, then notified that the place ran our of rooms and now have trouble even getting a refund.
2/10
Poor
22 Jul 2024
Shomrit
The room was extremely hot like a furnace even with the windows down. Maybe a fan or something wpuld have helped in the summer
6/10
Pleasant
19 Jul 2024
Tatiayna
The walls were filthy with stains and thick patches.
Leisure Partner
6/10
Pleasant
13 Jul 2024
Muhammad
Bathrooms are not cleaned, staff was not cooperative,
8/10
Excellent
09 Jul 2024
Eric
There is no wifi in room 311.
6/10
Pleasant
03 Jul 2024
Anna
Cheap option, but not many amenities and not as clean as looked in pictures. Also, no air conditioning or fans and it got really hot at night.
Leisure Family
2/10
Poor
02 Jul 2024
Zachary

Terrible staff, broken lift, and suffocating rooms

The Bad...
The lift was broken, and they put a wheelchair bound gentleman up 4 flights of stairs!! That's next level awful! Service was the worst. Rooms were not ready at check-in time, staff was overtly rude to other patrons, and they made a fuss that I requested a receipt at check-out.

As mentioned, the lift was broken, so it was 5 levels of stairs everytime we went to the room. Rooms were not ready until about a half hour after check in time. Zero ventilation in the room - we were absolutely suffocating in the room! I cannot overstate how uncomfortable the temperature was in the room. TV in the room had no channels. The shower is on a timer--you have to push the button every 15 seconds to keep the water going. The bed sheets were too small for the bed, so they came right off with any movement.

The Good...
It wasn't gross. Everything seemed reasonably clean. Location is alright. They charge for luggage storage, but we got it for free. The wifi signal was okay throughout the building.
Friends_and_family Family
2/10
Poor
30 Jun 2024
Oleksandr
Upon arrival the room was not ready and I was told that I will be refunded and to look for a room elsewhere.
6/10
Pleasant
25 Jun 2024
Elizabeth
The stay was quite near to waterloo with easy access transportation.The place was overall good,may be some varities in food for breakfast and bit more arrangement in the breakfast managing counter
2/10
Poor
31 May 2024
Julie
I would not recommend staying at this hostel - we felt very unsafe. The staff were not friendly and refused to give us a key to our room so we were unable to get back in if we decided to leave the room. Additionally, we were unable to lock the door from the inside so anyone could have access to our room throughout the night (we pushed the bed in front of the door). The reception area was also filled with homeless individuals which made us feel unsafe. Overall very unpleasant stay and wouldn’t recommend.
Leisure Partner
6/10
Pleasant
29 May 2024
Ahmed
Good nice Lovely best Cool easy going fun Loving and so much
Leisure Friends
8/10
Excellent
29 May 2024
Ahmed
Bit ruffy fluffy too mixxy and lot rules
Leisure Friends
8/10
Excellent
29 May 2024
Ahmed
Cool breezzy best & Cheap Cozy Comfort,and bizzy beez
Leisure Friends
2/10
Poor
26 May 2024
ADENIRAN
Service Zero no wifi to use
Business
4/10
Poor
26 May 2024
IMRAN
No keyless entry and no key
2/10
Poor
18 May 2024
Dave
One of the 2 elevators out of order. The only other remaining elevator was deliberately disabled by housekeeping during the 3pm check in. We had 3 heavy suitcases that we carried up the stairs.
8/10
Excellent
18 May 2024
Roland
Everything
10/10
Exceptional
22 Mar 2024
Rahmanberdi
Reception and workers good
Business_and_leisure Friends
6/10
Pleasant
13 Mar 2024
Susan
The rooms are not bad in cleaness but the bathroom and toilets are very dirty and smelling urine ,it was much better to separate women from mens rooms as i dint know how to dress or undress infront of men i couldn't sleep at nights because of snore it was te
Leisure Self
2/10
Poor
24 Feb 2024
RADCLIFFE
Very dirty hostel
staff very nice

1st room I got I could t stay in it due to being on the top bunk when asking for a bottom bunks got Changed and that room was dirty so didn’t end up staying and got the night bus home
10/10
Exceptional
10 Feb 2024
Moses
Seriously i love to stay here again whenever am coming to London again
10/10
Exceptional
03 Feb 2024
Steve

Great stay

Lovely stay room 217 is quiet and well equipped shame the lift wasn’t working but it was ok
Love the bar area too
Staff are welcoming and friendly
Self
10/10
Exceptional
24 Jan 2024
Steve

Fantastic Stay

Wow fantastic Stay
Great service
Welcoming friendly staff
Lovely spacious room
Only negative lift was out of order and room 017 has disabled toilets
Nice views
Quiet
Self
10/10
Exceptional
11 Oct 2022
Rachel
Friendly, helpful staff and a nice, convenient place to stay. Would book there again .
Leisure Self
10/10
Exceptional
09 Oct 2022
Alex
Good location, close to vegan shopping market and tube. Room was big and beds were very comfortable.
Leisure Friends
4/10
Poor
13 Sep 2022
Melissa

Stay away!

Arrived late, around 11pm, it was raining and I waited in line at least 25 minutes. There was only one person at the check in desk. When I finally made it to the room (triple but was staying alone), there was some sort of noise just outside the window that went on all night long. When I was ready to brush my teeth, it turns out that the sink in the bathroom was clogged. I was super exhausted at this point but still went downstairs to the reception desk. The guy there was nice but totally nice helpful. He was looking for a pliers or a wrench or something so that I could pull the thing that blocks the drain but he couldn't find anything. I was quite fed up and told him that I would just brush my teeth in the shower or something. There was also no outlets near the bed to charge my phone and the hotel itself was decently maintained. I probably paid close to $60 for that one night. Should have added a few more dollars to get something better. Wouldn't recommend.
Self

Location & surroundings

Safestay Elephant Castle
144-152 Walworth Road, London, United Kingdom

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Safestay Elephant Castle

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