Name: Nobu Barcelona
Address: Avinguda De Roma, 2-4, Barcelona, 08014, ES

Nobu Barcelona

Barcelona · Spain

Avinguda De Roma, 2-4View location

100 reviews shown

10/10

Exceptional

24 Jul 2026

Alain

Nice and clean

10/10

Exceptional

23 Jul 2026

Hovhanes

10/10

Exceptional

23 Jul 2026

xuan

Very gorgeous hotel, we arrived early(10am), staff helped us upgraded our room with a discounted rate so we could check in right away. Security system was great, we felt safe staying as well, thank you so much!

10/10

Exceptional

22 Jul 2026

Kevin

Really fancy well put place

6/10

Pleasant

21 Jul 2026

Victoria

We had a pleasant stay overall, but for a hotel that markets itself as a luxury property, there are several areas that need improvement.

The biggest disappointment was the pool area. There are very few sun loungers and limited space to relax. The hotel is also very family-oriented, with many children using the pool throughout the day. If you’re looking for a peaceful and relaxing atmosphere, this may not be the best choice. There was constant noise, with children jumping into the pool and shouting.

The arrival experience was also below expectations for a luxury hotel. At check-in, we were not given any information about the property. No one explained the pool hours, how the restaurants worked, or offered recommendations for things to do in Barcelona during our stay. A more personalized welcome would have made a significant difference and is something I would expect from a luxury hotel.

On a positive note, the room was spotless, comfortable, and very well maintained. We have no complaints regarding the cleanliness or the room itself.

Overall, while the hotel is comfortable, it falls short of delivering the personalized service and relaxing atmosphere expected from a true luxury hotel.

Partner

6/10

Pleasant

20 Jul 2026

Kimberly

I was surprised by the service. Tara at check in was less than warm and welcoming. I felt like I was checking in to some mid tier hotel and not a property which pride of service is a core value. Not bad, just not gracious or inviting. As they say you only get once chance at a first impression and mine was meh.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Amie Louise

Great hotel, nice staff but the pool is tiny and very few sun loungers. Management also reserved 2 for the whole day but no one showed up which was a shame for those who had no where to sit or lay down.

Partner

8/10

Excellent

18 Jul 2026

Miriam

The view was great. The shower unfortunately poured out into the room, not a great design, the bathroom was perpetually soggy. Wasn’t a pristine bathroom as I have come to expect from the brand. Great lighting controls and AC.

Partner

10/10

Exceptional

16 Jul 2026

andres

Beautiful place and located just steps from The Barcelona Sants train station. The Restaurant (Nobu) is located on the 23rd floor with an amazing view of the city , amazing food as always . The same standard that Nobu is known for in New York, Malibu, Mexico city and Miami Beach

10/10

Exceptional

15 Jul 2026

Artem

I really enjoyed my stay, very friends staff. Luxury finishes, can’t go wrong. Highly recommend it

Family

2/10

Poor

15 Jul 2026

Palak

This was the worst hotel I've ever stayed at. The customer service was absolutely horrible from start to finish.

The most disturbing part of our stay was seeing a cockroach in the dining area while we were having breakfast. That was completely unacceptable and raised serious concerns about the hotel's cleanliness.

The room was also disappointing. There was no body lotion provided, and the air conditioning wasn't working properly, making the room very uncomfortable.

To make matters worse, there was no air conditioning in the elevators. It made me wonder what would happen if the elevator got stuck with guests inside.

Overall, this hotel fell far below even basic expectations. I would not recommend staying here, and I definitely won't be returning.

10/10

Exceptional

11 Jul 2026

Sandra

The hotel is modern and stylish. Its location is ideal if you plan to explore other parts of Spain by train.

Family_with_children

10/10

Exceptional

08 Jul 2026

George

Great hotel!

2/10

Poor

06 Jul 2026

Chelsea

Our aircon didn’t work. The hotel should have moved our room in the first instance but instead sent three people in to ‘fix’ it. They didn’t fix it. And we had three people in our room instead. One while my husband was sleeping. In the end - as i was tired of complaining- I had extra sheets sent up and I slept on the sofa in the next room. At check out, I had to ask for compensation and was offered a token reduction on the cost of some food we had. Honestly, I am so disappointed with everything about this stay. And the staff at Nobu couldn’t have made me feel less important if they had tried.
They never followed up to see if the issue was solved and they should have moved our room in the first instance instead of trying to fix it. I took photos of all the readings of the room. The average being 26 degrees during a heatwave. I am so disappointed and completely unsatisfied with how the situation was handled and that I had to ask for compensation (this should have been offered) and that all we were offered was a part of our bill for food reduced, The whole situation ruined our stay in Barcelona.

Partner

10/10

Exceptional

06 Jul 2026

Kristina

Very conveniently located right next to a major train station for public transportation. The staff was extremely helpful when our AC unit was not working one day and helping us make a reservation at a Costa Brava beach club. Clean, well appointed and very comfortable bed.

Partner

10/10

Exceptional

05 Jul 2026

Aisi

very nice hotel.

10/10

Exceptional

04 Jul 2026

Chester

There’s a Supermarket very close to the hotel which was convenient. The view from the dinning area was fabulous and the service was great. Great location close to transit.

Self

2/10

Poor

03 Jul 2026

Mark

Not worth it

6/10

Pleasant

29 Jun 2026

Suhaa

Not quite what you would expect at a Nobu property. I may be wrong to compare it to Dubai but brand standards are minimal expectation.

There was a bottle cap (shampoo or sunscreen or something cap) under the sink for the whole 4 nights we were there.

Check in staff were cold.

Downstairs bar/resto staff were not interested in the customers.

The bell men/porters were the most attentive and friendly in the experience.

Their restaurant had 1 Asian lady that was super friendly and attentive. The rest had a “eat and get out” attitude.

Pretty sad it being an exciting time in Barcelona with the UB40 concert end and F1!

Business

10/10

Exceptional

24 Jun 2026

Lan

very helpful

Partner

10/10

Exceptional

23 Jun 2026

RUI

ES EXCELENTE

Business

10/10

Exceptional

21 Jun 2026

Osaze

Loved it

Partner

6/10

Pleasant

15 Jun 2026

ajit

I was charged for a breakfast and cancelled on arrival but still charged.
Looking for refund.

Partner

10/10

Exceptional

11 Jun 2026

Lenin

Family_with_children

6/10

Pleasant

07 Jun 2026

Nicole

Front desk staff was not a pleasant experience. The TV didn’t work the first night and the rest of the nights had the incorrect name on it. I loved our room and the rooftop. The restaurant was more than half empty and they wouldn’t seat us because they said they had reservations. The bar seats should be reserved for walk in hotel guests at least. The food was really good that we tried for room service.

Partner

10/10

Exceptional

07 Jun 2026

Wilette

The hotel is centrally located. In close proximity to the train station and to a lot of city attractions. The Nobu restaurant and the roof top are two hot spots. Everyone is super friendly including Chef Nobu himself (what a treat).

Family

6/10

Pleasant

04 Jun 2026

Pherlita

Hotel location - ⭐️⭐️⭐️ right out the front entrance lots of homeless people. 4 securities by the entrance. lobby was basic compared to other Nobu hotels. Pool? More like a jacuzzi. Rooftop was view was the only thing that’s beautiful.

Front desk staff no name tag who checked us in was condescending. “You just booked a standard room want an upgrade? “ when asked about transportation to airport “we have a private van you can book but it’s expensive or walk 10mins for a public shuttle. “ we ended up using Uber

Bellman - Nelson ⭐️⭐️⭐️⭐️⭐️ was the opposite of that lack of customer experience clerk. Nelson was super nice and very welcoming. Helped us with our luggage’s and told us about the property. Even got us a reservation at Nobu restaurant.
Matteo- ⭐️⭐️⭐️⭐️⭐️waiter at Nobu restaurant was excellent
Nuria- breakfast staff ⭐️⭐️⭐️⭐️⭐️ friendly and helpful
Bellman- Santiago was very helpful during checkout

Partner

8/10

Excellent

04 Jun 2026

Joseph Nhan

For a 5 star hotel : you should refill all the toiletries amenities, the water per day. Do not cut corners

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Erion

Great hotel

10/10

Exceptional

03 Jun 2026

Temidayo

Great hotel, very clean and well maintained, room was large and spacious, very well done. Staff were very helpful, Breakfast was great! Really enjoyed our stay. Rooftop pool is rather small though, but views from the rooftop and restaurant were amazing!

Family_with_children

10/10

Exceptional

31 May 2026

Linda

The hotel is beautiful and well maintained. However, the hallways are all painted black, including the ceiling and the doors and the lock where you put your key. And there's low lighting. So it was a little difficult for us being senior citizens to find where to touch our key card all the time. Minor inconvenience. Beautiful view from our room. Restaurant on the first floor a little pricey, but the food was good. Went up on the roof for a view of the city, but it was very difficult to find a place to sit anytime because the hotel is open to the public and anyone can go upstairs to the top floor. Major restaurant with beautiful views and lots of tables but outside of our budget. Most entrée started around $60. But the restaurant was full all the time.

8/10

Excellent

30 May 2026

tom

Nice room, good location

10/10

Exceptional

30 May 2026

Bilde

Great with everything!!!!

Friends_and_family Family

10/10

Exceptional

30 May 2026

Allison Jane

Fantastic stay at Nobu Barcelona. Couldn’t fault anything. Service was impeccable and food consistently delicious. All of the staff were amazing and couldn’t do enough to help. Great location also to get around town. Would recommend 100%

Family_with_children

8/10

Excellent

30 May 2026

Elliot

Beautiful building and decor. Pool is tiny though, and there are often no tables or seats available in the rooftop bar area, and they don’t let you order drinks without a table. Food portions are ridiculously small. Otherwise, lovely.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Suleman Jameel

Best views in town

Family_with_children

6/10

Pleasant

28 May 2026

Richard

Due to a private event we were not able to use the pool. They did allow us to look at it ( there was no private event going on at the time). Very, very small— really the size of a large hot tub. There were many small lights in the common area ( such as the outside stairs leading up to the entrance, as well in the lobby) that were not working. For a five star hotel, attention to detail is important. We were unable to control the temperature of the water at the two sinks in the bathroom ( so as you are brushing your teeth the water got hotter and hotter). We had to go looking for our luggage ( they had several hours they could have placed it in our room while we were out sightseeing). My cousin was also staying there and they waited a long time before they received their luggage. I went down to the bar to get some ice to take back to the room. They gave me two small paper cups of ice—— paper cups at a five star hotel ( really?). It was quite far from the city center but the metro was close by ( the metro is easy to navigate).

Friends_and_family Family

10/10

Exceptional

28 May 2026

Robert

Lovely hotel in a good location, opposite the Sants station for easy access to all attractions. Friendly, helpful staff. Beautifully appointed rooms with amazingly soft sheets on the beds! Most of the city is also walkable, within 30-45mins. Rooftop bar is an attraction for many with its stunning views, but not only hotel guests. It is quite small, but access is controlled. Would love to stay there again and can highly recommend.

Partner

10/10

Exceptional

24 May 2026

Mckanley Uziel

Everything. About this hotel was 5 stars must stay location and amenities top notch

Partner

10/10

Exceptional

20 May 2026

Paola

The rooms and hotel areas were top notch! The rooftop views are spectacular.

Partner

8/10

Excellent

19 May 2026

Dakshina

Nobu hotel presented a nice hotel, with clean rooms, helpful staff and a very nice assorted breakfast.
The TV and Internet are disappointing and needs improvement

10/10

Exceptional

16 May 2026

Paulette

From the moment I get out of the car service I was greeted by staff. Checking the staff was welcoming. The rooms were very clean and everything in the room was nice. I love my stay there. I would recommend it to anyone and everyone.

Friends_and_family Friends

6/10

Pleasant

14 May 2026

Jasreet

Staff and service excellent, the rooftop bar and pool is underwhelming.

Partner

10/10

Exceptional

13 May 2026

Angie

I had an excellent experience at Nobu. I felt almost at home. It was a perfect location because I was visiting family who lived near by. This hotel is also near a lot different forms of transportation. The staff were wonderful. The internet and tv was perfect. I was able to use my own Netflix app.

Family

8/10

Excellent

09 May 2026

Katie

The hotel rooms are a little tired in places and although most of the staff were great, some were less so. Nobu restaurant is of course fabulous. The roof top bar has wonderful views, a plunge pool, a couple of beach chairs; it felt strange having cocktails in plastic glasses at nighttime however. There’s a massive construction site in front of the hotel at the moment too. Overall, we didn’t feel the property warranted the price. It’s nice but not sure we’d return.

Business

4/10

Poor

06 May 2026

Michael

A vastly overrated monstrosity. Stay at your own risk. This is NOT a 5 star facility. The restaurant staff are terrible. They allowed me to book a 1045 pm table (not late by any BCN weekend standards) only to call me at 1050 as I was arriving to remind me the kitchen would close at 11 pm. When I arrived I was told: \"Your table isn't ready yet.\" So you're calling me... to rush me in... while I'm walking in... and you actually don't have my table! And then we would only be served an hour later... by the 'closed restaurant'!?! It was Twilight Zone level stuff of a 1-star or minus-1-star facility. No apology offered by a soul in the restaurant.

The place has no fully seat eatery during business hours, beyond a scorching sun soaked roof top bar & a smallish 1st floor bar, not fit for any kind of business engagement.

It's a gauche operation.

There's a list of similarly starred operations that operate with the appropriate & requisite level of professional care and quality. Choose any those.

Business Friends

8/10

Excellent

05 May 2026

Ananda

Room and bed size are good, cleanliness 10/10, staff responsive and helpful. Spa is nice small pool and sauna , steam room was not working so didn’t get to try that. We had dinner at nobu that was overpriced and not worth it didnt enjoy the food (I do like Japanese food generally). However I don’t eat sushi or raw fish so this may be appreciated by those that do. When we arrived two of the bed slats were on the floor staff fixed the issue when we brought it to their attention. No issues after that with the bed. Good customer service. Hotel has a nice vibe. Would stay again and eat elsewhere.

Partner

4/10

Poor

02 May 2026

Micaela

When we checked in we were told to pay extra fees to upgrade to a room so that we could be eligible for breakfast. The next day when we went to breakfast, they didn't have our name on the list. We also had our dog with us, which I notified the hotel about several weeks before our arrival. The hotel did not tell us there was a no dog policy in the restaurant, and we were embarrassed by the staff when we went down for breakfast. They sent the restaurant general manager who tried to tell me it was a Nobu policy that dogs were not allowed in the restaurant. I've been to Nobu in Palo Alto, Los Angeles, and San Sebastian, several times, all of them, and this is not true. There were no amenities in our room - no welcome basket, wine, no bed for the dog, nada. I called the front desk and asked for a dog bed. They clearly did not anticipate us. We will not be staying at Nobu Barcelona again.

Pet

10/10

Exceptional

01 May 2026

Josh

Beautiful property, good internet, super great staff, close to metro, AMAZING view from the room

Partner

10/10

Exceptional

01 May 2026

Hugo

Everything was good.

Business

10/10

Exceptional

22 Apr 2026

Salvador

Thank you so mucho for everything was so successful

Friends

10/10

Exceptional

20 Apr 2026

Diane

Very nice hotel situated just outside of Barcelona centre. All areas of Barcelona are accessible from this hotel. The bus stop for the Hop On Hop Off bus is a 5 minute walk away.
We especially loved the roof top pool area where you could chill and soak up the sun after a busy day of sight seeing . Fabulous vibe for sunset drinks and view of the city.
For us the guest relations managers were exceptional and dealt with all queries efficiently and with a personal touch.
The breakfast was outstanding . Situated on the 23rd gave you beautiful views whilst having breakfast . The staff were very attentive and welcoming .
There is major construction going on outside the front of the hotel so a room on the opposite side of the building would be advantageous.
Fabulous stay all in all

Family_with_children

10/10

Exceptional

20 Apr 2026

Ita

Roof top bar was expensive and not a great selection

Partner

10/10

Exceptional

20 Apr 2026

Rui Feng

Excellent service. The room is spacious, and the breakfast is fantastic with many healthy options.

Family_with_children

8/10

Excellent

20 Apr 2026

Douglas

Good location. Plenty of supermarkets near by and rental car service next door. Central enough to get around everywhere . Hotel was nice , restaurants staff a bit slow . Overall good experience

Family_with_children

2/10

Poor

19 Apr 2026

Very bad experience, won't recommend this hotel at all.

When I checked in, I was told 30/breakfast bought at front desk and 40 at restaurant. I said I would buy two days first. However when I had breakfast at Nobu restaurant the following morning, just when I had my food, the staff came to me and ask me to answer the call from front desk. She told me loudly that only when I buy all the four days breakfast I can have the tariff 30/day, otherwise I should pay 40/meal.

That totally destroyed my feeling! I went there for vacation and booked 4 nights! When I had my breakfast, somebody want me to pick up their phones to argue about that?! That's only 10 difference, but I paid 4 nights!
Why the frontdesk didn't told me that? He already did my check in very very in very low efficiency. Why the restaurant staff disrupted my time?
Of course I paid 40, but won't go there again.

In addition, I order in-room dining twice. I have to say the food is very salty. I had been to 5 Nobus around the world: Tokyo, Budapest, Malibu, London. Definitely Barcelona's Nobu is the worst.

Self

8/10

Excellent

19 Apr 2026

Melita

Overall the front desk staff was great. The roof top staff however was horrible. Rude and not helpful. From a japanese chain hotel i expected better customer service. Felt like young staff that don’t care about their job.

Self

10/10

Exceptional

19 Apr 2026

James

Beautiful views of the city, great restaurant and bar.

Family

2/10

Poor

17 Apr 2026

Jaime

This is not a fiive star hotel ! Not at all !
Terrible good and so so overpriced!
Would not stay there again
Only The cleaning ladies were awesome and Arturo at the front desk

Family_with_children

10/10

Exceptional

16 Apr 2026

Astrid

Overall, everything was perfect

Family_with_children

8/10

Excellent

14 Apr 2026

John

The door men were wonderful to greet you and serve you, but the downstairs bar was slow on service and two drinks cost 48 Euros. The breakfast buffet at 40 euros per person is not worth it. the 23rd floor Japanese restaurant serves very fancy food, at a price.

Partner

10/10

Exceptional

13 Apr 2026

Terry

Fantastic hotel, staff and food.

Partner

4/10

Poor

06 Apr 2026

Kenneth

Do not stay at this hotel.
One. Start with the upsell at check-in. You arrive jetlagged with a promise of a 3 PM ready room. There is none, but for a small fee, they will upgrade you to a deluxe room, which is ready. Not cool.
Two. the room. I don’t know when this was built, but the room is not large by European standards, does not have any deluxe amenities, and his furnished in 1950s style dark brown plastic laminate over everything.
Three. The table and chairs. Some of the other deluxe rooms actually had a large table and two comfortable chairs. Our room had a small table and only one chair. And the hotel staff was really perplexed that we wanted a second one and they brought up an uncomfortable chair
Four. Check in and check out. It looked like they had hired a brand new staff who had no clue how to do the simple task of checking people in and then checking them out. They were slow, and made mistakes – – we were asked to pay $270 at checkout, then we received a notice that they were sending us $330 in refund because they made an error. In this technological age, there is no excuse for a hotel not being able to give you an accurate bill.
Five staff the only staff who knew what they were doing and were confident, speedy, and friendly were the bell men. On departure, they got our free giant suitcases from the room to the trunk of the taxi in minutes. They were awesome.

Partner

10/10

Exceptional

03 Apr 2026

wai yuen

Excellent!

Family_with_children

10/10

Exceptional

01 Apr 2026

Heath Alvin

Beautiful hotel

Family

10/10

Exceptional

29 Mar 2026

Olafusika

Nice

10/10

Exceptional

28 Mar 2026

Dimitrina

Great location, friendly staff, and excellent amenities—made for a truly enjoyable stay.

10/10

Exceptional

17 Mar 2026

Matthew

Wonderful hotel. Exceptional restaurant. Easy access to the train station for getting around. Hotel is beautiful and the room was spacious and clean. Staff was super helpful. Highly recommended.

10/10

Exceptional

15 Mar 2026

Michelle

Amazing staff! Breakfast and dinner were best experiences.

Self

4/10

Poor

13 Mar 2026

Raffaella

Such a disappointing stay.
At check in the room wasn’t ready and I was asked on which floor I preferred to stay, without specifying that there would be a difference in the fare.
No information was given on breakfast timings and location, spa access and other practicalities.
Staff were polite but not warm, as if they didn’t care.
I chose a room with “city view” which turned out to be looking at a building site. It is unacceptable to charge a “view” on it, at least until it is completed.
SPA access is not free. It is charged extra and even though I was prepared to pay, nobody mentioned the opening hours, so I could not go.
The location is also not great and is dirty and with very little outside.
Unfortunately the positive sides are overshadowed by the whole general negative experience.
A real disappointment from such an establishment.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

LARA

amazing

Leisure Family

4/10

Poor

07 Mar 2026

Siil

not go

10/10

Exceptional

06 Mar 2026

Denise

Excellent location

10/10

Exceptional

24 Feb 2026

giuseppe

The rooms the staff everything about the hotel is top-notch. Every single staff member exudes professionalism. Special shout out to Munir. He knew we were going to the Barcelona game and left us some Barcelona memorabilia in our room. Completely unexpected very thoughtful touch. Highly recommend the hotel.

Partner

8/10

Excellent

21 Feb 2026

Natalie N Payne

This is a gorgeous hotel and all the staff were fantastic. We stayed in a room facing the train station which was always very busy, the noise from outside was quite loud. It was a really windy weekend and you could hear the wind outside all night and cars with their horns etc so we did struggle to get a good night sleep. I would expect for a 5* hotel the rooms to be more soundproof. Other than that I can’t fault the hotel.

Partner

4/10

Poor

17 Feb 2026

Olivia

The air conditioning in our room did not work, even after calling maintenance. This resulted in our stay being quite uncomfortable in the room a lot of the time.

Partner

10/10

Exceptional

16 Feb 2026

William

Everything was great. Staff were amazing and helpful. Rooms was excellent but quite a lot of water from the shower would escape as has no door. Location was good and only 25 mins into the city.

6/10

Pleasant

15 Feb 2026

Lukas

Avoid changing extra for amenities such as swimming

Leisure Partner

10/10

Exceptional

10 Feb 2026

Paul

The hotel went above and beyond to make sure everhbtibg was perfect. Always a pleasure to stay at Nobu

Leisure Partner

10/10

Exceptional

05 Feb 2026

Christopher

Amazing New Years at Nobu restaurant! The Barcelona views are spectacular!

6/10

Pleasant

02 Feb 2026

dean

Room was great, but the sink was leaking and the check-in procedure felt like a low grade business hotel. Bar was excellent.

10/10

Exceptional

19 Jan 2026

Maria del rosario

Yes. Everything was super clean and the staff super friendly definitely we will come
Hotel well located

Leisure

10/10

Exceptional

18 Jan 2026

Valerie

Property is beautiful and the staff was exceptionally friendly and service oriented.

10/10

Exceptional

17 Jan 2026

Samantha

We had a really lovely stay for Room was lovely

10/10

Exceptional

14 Jan 2026

Chinedu

Great stay, amazing staff and great hotel overall!

Leisure Partner

10/10

Exceptional

13 Jan 2026

Gagandeep Bahadur

Great

10/10

Exceptional

13 Jan 2026

Pedro

Great spa and food

Leisure

6/10

Pleasant

10 Jan 2026

Marco

I always choose Nobu for its consistent luxury, but this stay in Barcelona missed the mark. The room was not cleaned to the expected standard, and the AC was far too noisy for a peaceful stay. Most surprisingly, the food at the restaurant was only average—certainly not the high-caliber culinary experience Nobu is famous for. I hope the management addresses these service and maintenance gaps soon, as the property itself is beautiful and the brand deserves better.

Business_and_leisure Partner

10/10

Exceptional

08 Jan 2026

Kunal

Everything was great. Beautiful view of New year firework from the room and rooftop. Everything was amazing.

Leisure Family

10/10

Exceptional

06 Jan 2026

Yessenia

Lovely stay at Nobu. Hotel has security and a friendly staff who are attentive and personable.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Arturs

It was ok nothing special

Business

10/10

Exceptional

31 Dec 2025

Monique

Perfect room

Leisure Partner

8/10

Excellent

30 Dec 2025

Samesha

Good

Leisure Self

2/10

Poor

19 Dec 2025

Dominga

Restaurant was full. Couldn’t have dinner
Music blasting until 230am. Couldn’t sleep

HORRIBLE!

2/10

Poor

15 Dec 2025

Steve

So, it really wasn't a great experience. I was going to mention all of our issues upon checking out, but wasn't even asked how our stay was.
1. We were told that we paid for a view room ....and put on the 3rd floor overlooking a city street and a busy/noisy construction area.
2. We were told at check in that if we wished to dine in the restaurant we would have to make a reservation. However, we could always dine in the hotel bar with no reservation. We chose the latter. However, when we went down for dinner we were told that the bar area was blocked off for a private event (we were not told this when checking in). it was 8pm and we didn't want to go out as we had a busy travel day the next day. Unfortunately we couldn't eat in the restaurant, as we didn't make a reservation. So we ordered room service. While this was not what we wanted we have to say the food was excellent.
3. from 5-7pm we heard constant music and pounding. We were told by the hotel that there was a fitness class below us, on the 2nd floor. It was so loud in our room that we could hear everything.
4. Due to the loud music we decided to put the TV on to block it out. Unfortunately the TV was not working as it \"lost connection to the server\". On the home screen it said. \"Welcome Mr. Han Li (not us, another guest who probably didn't want someone else to see his name, privacy laws, etc.). It took 1 hour to resolve the issue with IT having to come to our room.
5. Shower flooded, almost immediately when turned on.

10/10

Exceptional

14 Dec 2025

Paul

Nobu Hotel is beautiful, comfortable, and the staff were very professional and friendly - in multiple languages! It was a restful and convenient place to stay in Barcelona.

10/10

Exceptional

06 Dec 2025

Ronald

Excellent staff, very responsive and helpful.

Leisure Family

10/10

Exceptional

06 Dec 2025

Marianna

Excellent staff , great location, nice and clean set up

10/10