The Bristol Hotel

United Kingdom , Bristol
BRISTOL, Prince Street
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100 reviews shown

6/10

Pleasant

25 Jun 2026

Nancy

The staff was helpful with getting around the area. Internet was down for most of one day, couldn’t reach the front desk.
Housekeeping available upon request. Valet parking a little pricey, but in line with the area. Good location in proximity to Petco Park, Gas Lamp district.

Partner

4/10

Poor

21 Jun 2026

Han Choul

Location was great. Walking distance to Gaslamp Quarters, etc. Property was still in renovation phase and looks unorganized. Hallway was filled with old building smell. The room itself was not so bad considering the hotel appears to be old. However, my main complaint is the bathroom. Water pressure was weak and shower booth drain was not drain well (At the end of each shower, I am standing on a pool of soapy water. It drains away about a half an hour later). Bath robe was listed and shown in the property pictures, but they say it is not available even though we checked in at 4 PM. My truck was told to be too big for their valet parking service. I ended up with parking the truck at parking facility around the block. It was not worth for $350 for this hotel room for a Friday night...

Partner

10/10

Exceptional

21 Jun 2026

Diana

Very friendly staffs!

6/10

Pleasant

20 Jun 2026

Anita

It was okay, not well maintained. Ice machine looked very unclean and on a completely different floor than the water dispenser which is very small and impossible to use on large tumblers and cups. Room was clean and nicely decorated. Parking is an issue but the staff were amazing!

Friends

8/10

Excellent

20 Jun 2026

Isabel

Clean room

Family_with_children

10/10

Exceptional

18 Jun 2026

Daniel

Great stay. Loved the location and lots of food choices close. Great staff.

Partner

10/10

Exceptional

15 Jun 2026

Lorenzo

Clean room

10/10

Exceptional

15 Jun 2026

hyla

Great hotel! Well-priced, well located for my needs, quiet street, and more. I consider it a real find!

Self

10/10

Exceptional

14 Jun 2026

Lisa G

The hotel was very quiet, I slept well. I think they should put more towels in the room

Family

8/10

Excellent

13 Jun 2026

Chris

Staff were very nice, room was clean, and located conveniently close to lots of dining opportunities.

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Adrian

Centrally located, great staff, spacious rooms.

Partner

8/10

Excellent

10 Jun 2026

Guolin

room service = 0 during my stay

Self

4/10

Poor

07 Jun 2026

priscilla

I am not sure how this hotel has good reviews. First of all, valet is 42 dollars. The ceiling looks like its about to fall, the rooms are small and smell. There were mosquitoes in the restroom, only 1 towel for 3 people. There were black long hairs on the bed. I will never go back.

Family_with_children

8/10

Excellent

06 Jun 2026

Parag

They need to have breakfast making things simpler and more competitive.

Else all good specially location.

Family

6/10

Pleasant

05 Jun 2026

Karen

Staff were friendly and helpful. Great location but hotel currently under renovation. They do not service your room overnight and make your bed. Towels were old and thin, bathroom shower not very clean. They advertised robes in room but we had to request.

Partner

6/10

Pleasant

01 Jun 2026

Rebeca

Staff very friendly and attentive. Hotel is very run down, old and not well mantained. TV is old and limited to a few channels not able to cast or watch own apps.

Partner

10/10

Exceptional

01 Jun 2026

Gabriel

The room was very clean and comfortable. The staff was very friendly. The lobby is being remodeled but didn't interfere with anything. Great staff. We would definitely stay at Bristol Hotel again.

Friends

6/10

Pleasant

01 Jun 2026

Bonnie

When we checked in and bought the valet service the front desk person did not inform us that we needed to make contact with the valet and we proceeded to go out for dinner. Upon arriving back the parking lot was full. I was confused as I had signed up for it. Shouldn't there be a system down to be better about this? Oh and the bath towels are on yhe small thin side.

Partner

10/10

Exceptional

31 May 2026

Gustavo

Need better internet

Family

8/10

Excellent

31 May 2026

Jaye

Overall it was very nice, however a bit disappointing with the parking situation. The valet had no room, and the alternate parking self-serve parking garage had the first 4 or 5 levels all with reserved spots, so once you found a spot on the 5 or 6 level you had to walk down and up the stairs as their elevator was not working.

Partner

8/10

Excellent

30 May 2026

Angelica M.

The hotel was very nice! Clean room, very friendly and helpful staff. Amenities included a mini fridge and coffee maker. AC was great and no problems with hot running water in the shower. Only thing was that we had to pay parking 42$ overnight.

Family

8/10

Excellent

27 May 2026

Michelle

This was my third time staying at the Bristol hotel. We overall often enjoy our stays. We had paid extra for early check-in at noon. We got there a little early at about 1045 and asked if there was by any chance a room available. The woman at the front desk immediately told us no that there was nothing available until 3 PM. I was a little shocked that the prior night was totally booked, so I made sure to say that to her. The manager, Chris must’ve heard that and then magically two minutes later. Chris was able to find clean rooms. It was very clear that the gal checking me in just didn’t even look and didn’t care to put the time in. I did appreciate Chris rectifying that matter. Other than that our stay was good and the rooms are comfortable and we had a great time. When we left, the elevators were not working so the man at valet came up and helped us with our bags. The front desk did comp our valet to make up for the elevator is not working, which we really did appreciate. I love the small hometown feel of this hotel in a big city. I would absolutely stay again!

Friends_and_family Friends

6/10

Pleasant

26 May 2026

Paul

For years, I've been a visitor to the row of San Diego Broadway Avenue hotels. Each property has something distinct to offer, and The Bristol was an old favorite because of its decor, vibe, and boutique experience. This visit, however. will be my last. The place has lost its charm and now lacks basic amenities; and the staff is either weird or rude.

Check-in: I was interrupted when politely spelling my last name on arriving. Also, I don't mind a personal touch at the front desk, but don't want to hear complaints about phone company issues the hotel was having over a rough weekend.

Lobby: In the past, there was a comfortable bar and a very nice baby grand piano in the lobby area. Now, the bar has been closed, and the piano has been put in moth balls.

Amenities: No water; walk to the local market. At check-in, I was informed the hotel gym had a filtered water dispenser and the front desk clerk could probably get me in there if we could find a bottle to fill. There are no convenience/snack areas in the entire hotel. The room offered a generic coffee pot, but again no drinking water for making coffee.

Check-out: Two front desk clerks sitting and chatting. One of them made eye-contact with me as I approached but then turned back to the other clerk to keep talking, letting me know that I was not her priority. When I asked for the ATM, they said, \"we don't have one\" and directed me to the local bank. So, unfortunately, I left without tipping housekeeping.

Self

6/10

Pleasant

25 May 2026

Lisa

Decent hotel. Very comfortable beds. Very nice staff. Cons: Internet was not working. There is no breakfast and coffee was stail.

Self

8/10

Excellent

25 May 2026

Ruth

Clean room. Excellent service!

Partner

4/10

Poor

25 May 2026

Jesse

They don’t refresh the rooms unless you stay there for more than 3 days . Shower pressure sucked. Have to hope you can get valet before they sell out and you gotta find parking elsewhere. Pretty pricey for that level of service

Partner

10/10

Exceptional

24 May 2026

Terry

We loved it all!

Family

10/10

Exceptional

23 May 2026

Francisco

Great service

Partner

10/10

Exceptional

22 May 2026

Evelyn

Clean nice helpful staff love how modern it looked.

Friends

10/10

Exceptional

22 May 2026

Adrian

Bright clean rooms, easy valet parking, friendly staff, great value!

Friends

10/10

Exceptional

20 May 2026

Janeth

Very nice staff and clean room

10/10

Exceptional

19 May 2026

oscar

It was really good

Family

10/10

Exceptional

18 May 2026

Carlos

One of the best I have stayed in. Walking distance to everything.

Partner

10/10

Exceptional

18 May 2026

Emma

Clean spacious rooms, friendly staff, easy check in and check out. Location convenient

10/10

Exceptional

17 May 2026

Nathan

Cant thanks the staff enough, they made our ten year anniversary feel spectacular!

Partner

4/10

Poor

17 May 2026

Lavanya

The location was good, but thats it. The pictures online do not represent anywhere close to the current condition of the property. Right on entrance lot of cracked ceiling repair work, all covered up and dusty. Rooms were dated, bathrooms were moldy..staff did not clean the room even after requesting a day ahead and had to follow up many times. Overall would never consider again.

Friends

8/10

Excellent

16 May 2026

Janette

Traveled with 2 kids, the rooms are a little small otherwise, it was ok. Location was awesome, everything is walking distance. Valet staff was great, they were very helpful.

8/10

Excellent

16 May 2026

Tami

My first time staying at the Bristol. I booked a standard room, which was comfortable. The front desk attendant, Jesus, was not friendly or provided any details about the property at check-in, but it was quick and efficient and I decided to just read about the property instead of expecting him to do a better job. The valet team was very nice and professional. I’d consider staying again, if I can get a better rate than other properties I like staying at, but this may be a one and done for me.

Partner

10/10

Exceptional

16 May 2026

Andrea

My room, decorated in a fresh \"California\" theme, was bright and comfortable with all of the standard (and appreciated) amenities. Jonathan was polite and helpful, coming up with a complimentary comb when I realized I had forgotten my brush. The morning clerk politely and promptly ordered me a taxi. I felt comfortable as a single female traveler and would recommend this hotel to friends and family.

Self

8/10

Excellent

14 May 2026

Jose E

Well located. Property was being remodeled during trip

Self

10/10

Exceptional

11 May 2026

Matthew

Excellent service, clean room, have stayed here 6 times now and will be back again.

Partner

10/10

Exceptional

10 May 2026

Demi Ann

Valet was affordable, offered late check out which is ideal

4/10

Poor

10 May 2026

Andrea

It was a little dirty

10/10

Exceptional

27 Apr 2026

Geraldine

Excellent

4/10

Poor

26 Apr 2026

Oscar

Don’t let the pictures fool you, rooms were dirty shampoo body wash were not the best no room service either

Friends

10/10

Exceptional

26 Apr 2026

Abraham

Clean room, staff was very helpful. Didnt park here but looked like it was very easy to maneuver. Very central area to amenities, train depot, trolley serv8ce to all over San Diego, and close to Gaslamp. I like to try new places, and this one, for me, is a keeper..

Partner

4/10

Poor

23 Apr 2026

jay

The only nice thing about this hotel is the room. There is no bar, bottled water, cleaning of room until departure, uninformed front desk attendees, absolutely zero amenities. Expedia’s current 8.6 ranking of this hotel is beyond super generous. Never again.

8/10

Excellent

21 Apr 2026

Jennifer

Grat customer service and easy check in.

Business

6/10

Pleasant

18 Apr 2026

Christina

I wish the room was a bit nicer and there was alot of stains and run down. But location was perfect. Staff was wonderful.

Partner

2/10

Poor

16 Apr 2026

John

We thought parking was already included in the reservation. We had to pay almost $50 just to park one night within the hotel. It should say upfront on expedia page so customers know.

Also heater did not work at all when it was cold, so when we asked for extra blanket, they gave us a very thin sheet-like blanket.

4/10

Poor

15 Apr 2026

Almog

Old hotel

10/10

Exceptional

12 Apr 2026

Joel

Easy access to everything, very walkable. Parking attendants very friendly and helpful. Enjoyed my stay

Self

6/10

Pleasant

10 Apr 2026

bing

Valet parking

Family_with_children

10/10

Exceptional

08 Apr 2026

Samia

The best hotel I've ever stayed! I got a good deal for this hotel and I was a bit suspicious in the beginning but it turned out to be the best staying in San Diego! Great location just a short walk to the train station (10min) and water front park, short walk to Little Italy (16min) and all bares, clubs and restaurants in Gaslamp Quarter (12min)! The most friendly staff! Super clean, cute and comfortable room, great Bathroom. The cutest decor in the room and bathroom!

Friends

8/10

Excellent

06 Apr 2026

Sharon

This is a perfectly fine option if you need to be near downtown. Nothing fancy, but the beds are comfy and the rooms are clean. I did need a white noise app on my iPad to drown out street noise but it did the trick. The gym is actually one of the better hotel gyms I’ve encountered!

Self

6/10

Pleasant

06 Apr 2026

Jason

The room needed a thorough cleaning. there was dust and hair under the beds as well as a hair scrunchy and article of clothing that did not belong to us.

Partner

2/10

Poor

05 Apr 2026

Ina

There was a dead cockroach in the room and staff didn’t really do anything about it.

6/10

Pleasant

04 Apr 2026

PORFIRIA

Parking was too expensive. TV had no signal.

Self

8/10

Excellent

04 Apr 2026

Anthony

Centrally located between Little Italy and Gaslamp districts, and an easy walk to the harbor. Room was nice, beds good, clean. Once they get the renovations done, it will be even better. The morning/day staff were friendly and helpful, thank you.

Partner

6/10

Pleasant

04 Apr 2026

Rosemary Sara

This hotel is very tired and not in great shape any monger. But a great location.

Family

10/10

Exceptional

02 Apr 2026

Rasheed

Staff was very accommodating, even late in the evening.

Partner

10/10

Exceptional

31 Mar 2026

Angelina

Everything was great , would stay again. Staff was very nice and valet staff was very helpful

10/10

Exceptional

30 Mar 2026

Sabina

Clean place, comfortable beds . All staff was super nice. Good location. Without. One block of gas lamp and SD Civic Theatre. Only Wish parking fee was less than $42. But I really liked it. We would go stay again

10/10

Exceptional

30 Mar 2026

Justin

Great staff.

Self

10/10

Exceptional

30 Mar 2026

adriana

The Bristol Hotel offers valet parking for only $42 a day with ins & outs - although, it is first come first serve. If you can’t make it on time for valet, there is several parkings around where you could leave your car over night as well.

The cleanliness of the hotel/rooms was in general very mid. There is that weird smell you’ll come across in the elevator & in the hallways.

Housekeeping UPON request. But you have to constantly remind them, or they WILL forget.

Overall, the location is perfectly placed at walking distance of Downtown & Little Italy.

Partner

8/10

Excellent

29 Mar 2026

Haruko

TV in my room didn’t work…

10/10

Exceptional

29 Mar 2026

Daniel

Was conveniently located near the port and many restaurants and bars

Partner

10/10

Exceptional

26 Mar 2026

Robert

Clean room. Easy check in and check out.

Self

6/10

Pleasant

23 Mar 2026

Alana

Professional staff

Family_with_children

8/10

Excellent

21 Mar 2026

Denise

Clean room. Helpful staff.

10/10

Exceptional

20 Mar 2026

Sheyenne

good

Partner

10/10

Exceptional

20 Mar 2026

Mark

Set in the heart of downtown The Bristol is a true gem. Clean, bright, staffed with friendly people. The King Cool rooms are an excellant choice for your stay.

Self

10/10

Exceptional

19 Mar 2026

Yuxiang

Great

10/10

Exceptional

19 Mar 2026

Ruby

Friendly staff

10/10

Exceptional

19 Mar 2026

Ruby

Gym is one of the better hotel gyms I’ve experienced

10/10

Exceptional

18 Mar 2026

Nick

Great staff and location

10/10

Exceptional

15 Mar 2026

Jesus

The staff was so sweet, valet was nice and easy, the room was clean, bed was comfortable, the view was so cute! And the hotel is within walking distance of so many things.

Partner

6/10

Pleasant

14 Mar 2026

Daniel

went in the middle of a remodel but super smelly. dirty carpet. room looked like it hadnt been vacuumed. was fine for the night. nice staff

Partner

10/10

Exceptional

14 Mar 2026

Norma

The hotel was great. Wish they offered breakfast, but they do have a nice “make your own” specialty coffee machine in the lobby. The room was very clean and spacious and the beds were very comfortable. The location was perfect too, near enough to the Gaslamp quarter without the noise :)

Family

4/10

Poor

14 Mar 2026

Rachel

Definitely a sub-par experience. The lobby was under construction, the amenities were bare bones, the shower was terrible, the sink water didn't get hot, and the wifi wouldn't work. Staff was friendly but limited.

8/10

Excellent

10 Mar 2026

Macaila

The Bristol fit my needs as a work traveler and use of city's convention center. It was a healthy walk to convention halls but weather was beautiful for it. I used city bus from airport and easy with stop close to hotel. Light rails also close by. Hotel a few blocks off main Gaslamp hustle bustle. Property was unique and not like corporate cookie cutter. It had a boutique hotel feel. Hotel was undergoing some renovations in lobby area but it did not affect my rest in my room. Would recommend

Self

4/10

Poor

09 Mar 2026

Anita

The bathroom smelled moldy and had what looked like black mold on the grout.

The bed was super comfortable, and gym was a nice size.

Family

10/10

Exceptional

09 Mar 2026

James

Better water pressure in shower would be great. Otherwise all was good!

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Alec

Room was very nice. Great location! Would definitely stay again.

Self

2/10

Poor

09 Mar 2026

Hannah

This was the absolutely worst.

Friends

2/10

Poor

08 Mar 2026

Xue

There is a renovation going on it is affecting the service and the room is too cold in the night

6/10

Pleasant

08 Mar 2026

Marta Cecilia

Clean room, limited staff, no room service/cleaning done during my stay.

8/10

Excellent

06 Mar 2026

Donna

The only thing that was slightly frustrating was that the walls are so thin, we were woken up by the people in the room next door and the sound carried a lot.

Friends

8/10

Excellent

04 Mar 2026

thomas

poor water pressure and
insufficient hot water in shower

6/10

Pleasant

04 Mar 2026

Lisa

First staff member completely ignored my request to address the heating the first night in my room so I froze. I had to complain again so they moved me to a room with heating that worked the second day. There is no Deli as advertised, or snack bar, or even a soda machine or speck of food in the buidling. They said everything was gone from Valentine’s Day. Wierd excuse. The ONLY coffee available in the lobby is from a gas station cappuccino type machine that was out of a lot of the ingredients. And the lobby was all covered in plastic because it is being renovated I guess. So DONT believe the pictures! The room was clean, and it was quiet. I just realized I left a blouse so I called and I have to call back tomorrow to speak to housekeeping: we’ll see how that goes. Just really really not worth the price IMO.

Self

8/10

Excellent

02 Mar 2026

Polya

Room was clean and fairly quiet. Can hear

10/10

Exceptional

02 Mar 2026

Eduardo

Stayed for one night. Super nice staff! Joseph helped us late at night and was nothing but helpful, informational, and just absolutely lovely. 10/10 Hotel. Will be staying here again. :) Super clean and great location and won’t break the bank.

10/10

Exceptional

02 Mar 2026

Maryluz

Room was very nice and comfortable.

8/10

Excellent

01 Mar 2026

Kayla

Good service and staff. The only reason I give 4 stars is to get to the parking garage you have to go around the corner. When you get to the garage and walk outside to get to the actual hotel you go through a door which outside of it and around is full of pee there is some nightlife around which may be the reason for so much pee. Would be nice if we can access the hotel from another spot

6/10

Pleasant

01 Mar 2026

Mohammad

The staff was very nice! The lobby was under construction which I didn't know.

Partner

6/10

Pleasant

01 Mar 2026

Erika

The staff was great, especially the valet. The amenities were limited due to construction happening. The room temperature was hard to keep steady - it got really hot during the day. The bed was comfortable.

Partner

10/10

Exceptional

28 Feb 2026

Gregory

It exceeded my expectations in every aspect

Partner

6/10

Pleasant

27 Feb 2026

Taliye

No amenities. Good location. Needs a refresh.

10/10

Exceptional

25 Feb 2026

Angela

I loved the bristol.
Clean and friendly staff

Self

4/10

Poor

23 Feb 2026

Jessica

Requested early check-in and was told it would be granted by one person on the phone, then told it couldn't be by another, then was finally given to me after I complained about the poor communication. I will not stay here again if I am ever visiting in the future.

Self