Name: Arktur City Hotel
Address: Otto-Suhr-Allee, 74, Berlin, 10585, DE

4/10

Poor

02 Mar 2020

Verified traveler

Separate bathroom

The toilet is separated from the room. Although it’s technically classed as a private bathroom you have to unlock a side door, walk through an open hallway - with a water boiler and fire exit on the left - and then unlock the bathroom door. It’s ok for me but for some people, this wouldn’t feel private.

Self

10/10

Exceptional

27 Jan 2020

Verified traveler

It was quiet, clean, and very relaxing. The convenience of a bus stop right outside can’t be beat.

Leisure Partner

4/10

Poor

23 Dec 2019

Verified traveler

Hi

I will never suggest this hotel to any body! It’s more like a dormitory with no amenities!

Friends_and_family Family

2/10

Poor

27 Nov 2019

Octavian

A Travelers

Very, Very disappointed,
We was driving from Norway and we book this hotel because Hotel.com advertise this hotel as a 4 star hotel, with a free breakfast and a free parking but this is just a catch.
This Hotel is not a 4 star Hotel, this hotel is more like a Hostel, it has a cheap, very limited continental breakfast and fore sure a free parking where ever you find where it’s allowed on the streets around the Hotel.
Please don’t believe Hotels.com and accept all the hotels that they advertise like a Good Hotel and please if you want a Good Hotel in Berlin, stay away from this Hotel please.

Partner

8/10

Excellent

04 Oct 2019

Gerald

Nice!

It was really nice! Easy to get to metro!

Business

8/10

Excellent

04 Jul 2019

Ieva

Great location, good food for breakfast and nice service. Great sound isolation in the room.

Business Self

10/10

Exceptional

04 May 2019

Verified traveler

Good choice 🙂
Clean
Nice bathroom
Close to the center
No refregerator or fridge

Leisure Self

10/10

Exceptional

16 Apr 2019

Charles

Great stay in Munich

We were pleasantly surprised of the nice facility at the Arktur Hotel. There are two buildings and we stayed in the #2 building which was further away from the busy Otto-Suhr-Allee main street. The small distance made the room seem very quite. Our room was immaculate - clean and well organized! The Breakfast offerings were minimalist but satisfactory. The location of the hotel was excellent for our travel preferences. A bus stop is directly in front of the hotel and the U-Bahn station is less than a 6 min. walk. Our biggest complaint is the shower stall. The water pressure was ecellent as well as the temperature of the water, but the position of the on-off handle can cause severe safety concerns! The shower curtain would blow in and attach itself to your body and when you turned around in the shower to adjust the curtain your backside would hit the water facet and move the handle to a hotter water temperature. You could possibly get scalded by the very hot water. Also the shower basin is rimmed with a 4cm high lip that could be a tripping/foot injury problem! Overall, we'll definitely consider the Arktur Hotel for our next trip to Berlin!

Partner

8/10

Excellent

11 Apr 2019

Shirley

Needs met

Nice efficient room in a great area.

2/10

Poor

28 Feb 2019

Morteza

One Star Hotel

It is hard to believe that Hotel Arktur city is a 3 star hotel, even it's not at the level of a 2 star hotel. Hotel has a very old structure that has a little bit renovation in their bathrooms. The rest is old, very old. From the elevators to the light fixtures or the radiator that can not make the room warmer.
For the first night, I couldn't sleep because my room was extremly cold in the month of Febraurary. The front desk employees are not fluent in speaking English. The Hotel Lobby and breakfast room are in the seperate building but next to the main building. Hotel has 2 elevators. The first one take you up to the first floor and in the first floor, you need to change the elevator to go to the top floors. The heating system is very old and can not make the rooms warm in winter time and it seems they have the same problem with their cooling system on the summer. No room has a thermostat for the guests to set up the temreture. The breakfast is basic and doesn't have a good quality. The only positive thing with this hotel is the location which is close to the Metro Station and in front of the bus stop.

8/10

Excellent

25 Feb 2019

Verified traveler

Nice location close to the airport. My room was tiny, even for Berlin. Fine for an overnight stay.

Business Self

10/10

Exceptional

23 Feb 2019

mark

Great hotel.

Great hotel with friendly staff, night staff even gave up her cup of tea so we could have one when we got back in. Only bad bit was no kettle in room. Breakfast was nice continental, missed full English but we were in Germany! Beds were comfy, room clean and well looked after, hotel in general great, highly recommend

Family

6/10

Pleasant

27 Jan 2019

Verified traveler

The hotel is conveniently located near bus and train stops. Grocery store and a Rossmann (drugstore) next door. Check-in was simple and quick. Breakfast was nothing fancy but a good offering. This is a good hotel if you're looking for something budget friendly with no special frills. While our room was clean one of the trash cans missed being emptied (it still had trash and a baby diaper in it from the room's previous occupants). This was probably an oversight as all other trash cans had been emptied. I would stay here again for the affordability and convenience.

Family

8/10

Excellent

07 Nov 2018

Verified traveler

Nice hotel: very clean, convenient and good value!

8/10

Excellent

18 Sep 2018

Verified traveler

The property had a very clean feel. Unfortunetly, the bed wasnt as comfortable as i was hoping for. But overall it was good.

4/10

Poor

09 Jul 2018

Romin

Avoid this hotel

I usually do not make bad reviews unless something is extraordinarily wrong. The hotels.com site offered a nice hotel with English speaking front desk personnel, air conditioned rooms, WiFi. The front desk barely spoke any English which would be difficult for the normal American traveler. I am fortunate enough to be able to speak some German so it wasn’t impossible to communicate. When my family and I went to the room there was no ac. I went to the front desk to ask about it the lady was nasty about it and just said “no ac”. I tried to show her the conformation which seemed to anger her more. The house keepers made the bed the next day but that was about it. The did not replace towels or otherwise clean the room. At check out the same front desk person said that I owed more because of city taxes. Again I showed her the and she said that wasn’t included (taxes added on hotels.com). The WiFi was weak and kept dropping the signal. Another issue with the hotel is the location. The street noise and frequent police and fire sirens are constant both day and night. With no ac your only choice in the summer is to have the window wide open. This is not a family friendly hotel or a place to relax at all. Generally I am a low maintenance guest but what I paid for and what I got were very different.

Family

6/10

Pleasant

21 Jun 2018

Janine

Very basic hotel

The hotel is simple and clean. There are no facilities to talk about. If you want a hairdryer or iron you can request one. The hotel is on a main road so it is very noisy.

8/10

Excellent

23 Sep 2017

Verified traveler

Arktur City Hotel

Nice clean small hotel on busy road. Internet in my room/building was non-existent. Worked okay outside in courtyard. Breakfast included was minimal, but acceptable (don't expect bacon & eggs!). Overall pleasant small European hotel.

4/10

Poor

27 Jun 2017

Verified traveler

The pictures of the room was no where near what the room I spent the night looked like. Uncomfortable beds and real small room. However, for just a one night lay over it will do.

Family

8/10

Excellent

31 May 2017

Dave

Decent, but small stay.

Within 5 minutes drive from airport. Several cafes nearby. Very clean. Very small. Friendly staff.

10/10

Exceptional

06 Jan 2017

JUAN

Good value for price!!

I stayed in a single room ensuite for 3 nights. The room was nice, modern decoration, spacious enough for one person. Bed was comfortable and clean linen, bathroom was nice and clean. Facilities of hostel are in good condition. Value for price. I would stay there again. It is a bit far away from city centre but you have close metro and bus stops in walking distance to move to the city. No much sightseeing or eatery around hostel but it is in a safe and calm area.

10/10

Exceptional

18 Nov 2016

Armen

Nice Hotel\nRecommend to all

I have enjoyed the time stayed at hotel. Place is perfect.
All was well, flat TV, cleanliness was superb.

6/10

Pleasant

09 Oct 2016

Roman

Service was ok, though should warn that they charge a tourist tax in cash which they \"don't have a right to charge on credit card\". This tax is 5% of your whole fee. Convenient location, close to 3 U-bahn stations. Room is somewhat cold at night.

8/10

Excellent

28 Sep 2016

Verified traveler

buffet breakfast worth having

Family

6/10

Pleasant

25 May 2016

Sylvia

Disappointing

The bathroom was TINY There was a huge wash hand basin set right in front of the toilet, So a person who was larger than skinny would find this a problem to sit down, The shower head was broken, and the wooden surfaces in the room damaged, The cable TV was not tuned in correctly and were no instructions of how to do it. So TV was out.The breakfast however was lovely, great selection, very nice,Hotel tried to charge us a tourist tax at end of stay, but I thought we were being scammed, so refused to pay and walked out, this charge should have been taken at time of booking, Would not book again

Partner

8/10

Excellent

10 Nov 2015

Verified traveler

Nice staff and good breakfast

Nice staff and good breakfast. Also, comfortable location.

8/10

Excellent

03 Nov 2015

Verified traveler

Good location and helpful staff; also, quite rich breakfast was provided.

10/10

Exceptional

03 Jan 2014

Verified traveler

Thank you

Thank you for the perfect and a good experience I had there. See you soon and Happy New Year! Carlo

6/10

Pleasant

20 Oct 2013

George

Budget Hotel near City center

As expected,ok for the price. Clean and tidy and central.

Partner

6/10

Pleasant

07 Aug 2020

Verified traveler

Soweit alles ok. Hygiene Sauberkeit war mangelhaft. Rezeption ist nicht wie in der Beschreibung dauerhaft besetzt... konnten somit unseren check out erst später als geplant machen

Leisure Pet

6/10

Pleasant

25 Mar 2020

Magnús

Þetta var ok,ekki meira. Enda ódýrt

Self

10/10

Exceptional

18 Feb 2020

ROBERT

rrect

Chambre agréable. Petit déjeuner correct

Propreté impeccable.

Self

4/10

Poor

06 Dec 2019

Karin

- Standardzimmer runtergekommen und verbaut, sehr klein, dunkel, hellhörig, Fenster defekt, eher Hostelstandard
- Badezimmer zu eng, Waschbecken über Toilette montiert
- Sauberkeit des Standartzimmer okay
- Frühstück in Ordnung, zu wenig Plätze für die Gäste (anstehen)
- Personal teilweise unprofessionell

Leisure Family

6/10

Pleasant

06 Dec 2019

Verified traveler

Die Sauberkeit war gut. Es fehlt ein Safe und ein Telefon. Die Wände waren sehr stark verschmutzt.

Leisure Friends

8/10

Excellent

14 Nov 2019

Verified traveler

Trotz zentraler Lage sehr ruhig. Gutes Preis-Leistung-Verhältnis

Business_and_leisure Self

8/10

Excellent

18 Oct 2019

Niels Thyge

Ok morgenmad, men ikke mange borde til gæsterne.

Partner

6/10

Pleasant

11 Oct 2019

Marco

Di buono la posizione. Di negativo i letti singoli dopo aver prenotato un matrimoniale e sentirsi dire che dovevo provvedere da solo a spostarli per avvicinarli. Il wifi è assente. Non c'è un frigorifero. Non c'è un bollitore. Il personale della reception parla a stento un po'di inglese e non è professionale... sembra abbastanza improvvisato.

Leisure Partner

8/10

Excellent

06 Oct 2019

Verified traveler

Nette Begrüßung, gute lage zur Oper ,zimmer okay sauber ausgestattet, lift funktioniert

Leisure Family

10/10

Exceptional

03 Oct 2019

Anita

Virkelig fint, alt er meget rent nyt og flot, vil helt sikkert gerne tilbage til det sted, morgenmaden var rigtig god og der var rigeligt at vælge imellem

Friends_and_family Family

4/10

Poor

02 Sep 2019

Verified traveler

Das Zimmer: Fenster offen =Laut
Fenster geschlossen =stickig
die Einrichtung spartanisch das k.. - braune Design sehr gewöhnungsbedürftig
Frühstück: billige Wurst und Käse, statt Saft nur die wässrige Necktarvariante, 15 Cent Brötchen etc.
Für eine Nacht na ja,... ich war 2 und hab diese über mich ergehen lassen.

Leisure Partner

8/10

Excellent

29 Aug 2019

knut

sehr zentral leider war es im Zimmer sehr warm keine Klimaanlage sonst alles ok

Friends_and_family Family

2/10

Poor

04 Aug 2019

Verified traveler

Personnel pas professionnel du tous! Pas polis du tous! Tu leur parles ils vous regarde même pas au yeux ! Personnel nettoyage arrogant. On est 4 on va reçu chambre 3 personne ils ont meme pas voulu donner une coussin de plus...on a pas! Tous cour!

Family_with_children

4/10

Poor

28 Jul 2019

Børge

Hmmmm ...

Det var bestilt som sleep-over på vej fra Bukarest til København.
Vi kom tidligere fra Bukarest end forventet. Efter 18 timers kørsel var vi i Berlin kl. 11:00
Lidt trætte, men opsat på at fortsætte direkte til København. Vi kunne ikke få refunderet værelset, og det er sådan set OK, men … Vi ville gerne i bad, men det kunne sandelig ikke lade sig gøre. MIT værelse var ikke klart ….
Jeg forstår at det ikke var klart, men: De kunne leje værelset ud igen, og det eneste vi ønskede var et sted at tage et bad. Om det så var personalebaderummet var lige meget, men nej.
Jeg måtte \"koge\" videre til Kbh, og min rejsefælle kunne små-lugte i toget til Düsseldorf.
Det var lidt ØV ØV

8/10

Excellent

28 Jul 2019

Verified traveler

Me gusto el tamaño de la habitacion.
No hablaban español.

Leisure Partner

8/10

Excellent

25 Jul 2019

Verified traveler

Alles war gut. Nur schade, dass wir schon morgens um halb vier auschecken mussten (Flugtermin) und wir trotz Ankündigung unserer Frühabreise für 4 Personen das Frühstück bezahlen mussten.

Leisure Family_with_children

4/10

Poor

20 Jul 2019

Margus

Hidden price

Hi! If we arrivale to hotel then retseption said you have doubel bed and sofa. We travel with family 4 person 2 adult+2children. And you must pay extra bed and more city tax. But i check in hotels.com its prise with all taxis. But admin said a i dont care you must pay more. Our hotels cost 270 eur + 72 eur extra mony. Normal is if i see price in hotels.com its all inc. tax and everithing its not good if you arrivale to hotel and you must pay extra.

Family

2/10

Poor

14 Jul 2019

Verified traveler

Anbefales ikke!

Utgir seg for å være et ok hotell men er i virkeligheten mer som et dårlig veldig slitt hostel. Frokosten var ikke bra så den spiste jeg ikke.

Family

4/10

Poor

13 Jul 2019

Verified traveler

Uns hat diese Unterkunft nicht gefallen. Rezeptzionistin sehr unfreundlich. Die Betten, wie auch die Schlafcouch in einem ungenügendem Zustand-sehr unbequem und stark durchgelegen. So das wir kaum geschlafen haben bzw mit Rückenschmerzen von diesem Aufenthalt Heim gekehrt sind. Der Frühstücksraum mit Stühlen überfüllt, sehr enges zusammen sitzen. Das Bufett war Mittelklasse, Brötchen ließen zu Wünschen übrig.Für das Geld die Nacht ist man in einer Jugendherberge besser aufgehoben-besseres Schlafkomfort uns ausgiebiges Frühstück, gerade für Kinder.

Leisure Family_with_children

6/10

Pleasant

11 Jul 2019

Linda

Extra avgift för barn

Det tråkiga var att jag bokat ett rum för två barn, men ett par dagar innan ankomst begärde de ytterligare 20 € för andra barnet! Försökte nå Hotels.com i flera dagar men gick inte komma fram. Mycket tråkig fasad på hotellet men hotellrummet var fint! Frukosten enkel men ok.

Family

10/10

Exceptional

11 Jun 2019

Verified traveler

Insgesamt wirklich ok Frühstück auch gut.!
Xxxxxxxxxxxddxxxxxxxxxxfx

Business_and_leisure Self

6/10

Pleasant

10 Jun 2019

Maksim

Overvalued hotel

The hotel is good looking and clean.
To tell the truth there was no WiFi in the room.
Breakfast was not bad, but I have to wait my turn because of crowd there in the canteen.

10/10

Exceptional

01 May 2019

Verified traveler

Es war alles super und nächstes Mal komme ich gerne wieder zu Euch

Business_and_leisure Self

6/10

Pleasant

15 Apr 2019

Verified traveler

Gute Buseinbindung, Preis / Leistung OK, Frühstücksraum sehr
eng.

6/10

Pleasant

04 Apr 2019

Jaume

hotel muy básico

Hotel muy básico. suficiente para pasar una noche.

2/10

Poor

31 Mar 2019

Verified traveler

Mitarbeiter unfreundlich, kein richtiges deutsch, zimmer sieht gar nicht so aus wie auf dem bild , es ist dunkel und das bett gar nicht bequem, frühstück servies immers gleiche kein platz gehabt zum sitzen, zimmer war kalt .
Das einzige wo gut war, war der standort sonst gar nichts. Gar nicht empfehlenswert!!!!

Leisure Family_with_children

6/10

Pleasant

21 Mar 2019

Verified traveler

das Zimmer war sehr laut, Fenster öffnen ging gar nicht

8/10

Excellent

16 Mar 2019

Verified traveler

Ein schönes Hotel. Früstück-Bufet könnte etwas reichlich ausgestattet werden, aber für 3 Sterne nich schlimm.

Business Self

6/10

Pleasant

28 Feb 2019

Verified traveler

Für kurze Aufenthalt optimal, zentral gelegen.
Das Frühstück ist nicht empfehlenswert.

Leisure Partner

4/10

Poor

22 Feb 2019

Verified traveler

Alles abgenutzt und schlecht eingerichtet. Man konnte nicht Mal gerade auf der Toilette sitzen, weil da dann das Waschbecken ist.

Leisure Family

6/10

Pleasant

25 Dec 2018

Verified traveler

Ny och gammalt

Bea att veta innan man bokar att hotellet är delat på två byggnader. En av dom består av ny renoverade rum och den andra är inte så fresha.

Partner

6/10

Pleasant

18 Dec 2018

Jan

Tæt på metro,

Hotel ok,men brugte håndklæder blev lagt foldet (ikke skiftet)våde ind i sengen hver morgen, dårlig rengøring.var der i 5 dage.

Partner

6/10

Pleasant

13 Dec 2018

Verified traveler

Ein einfaches Hotel, aber sehr nettes Personal. Noch einmal etwas Farbe für die Wand, ein Blick dichter Vorhang vor den Fenstern und schon wäre es noch besser gewesen. Aber für den Preis kann man wirklich nicht mehr erwarten. Abwechslungsreiches Frühstück Und die Nähe zum Flughafen Tegel sind Pluspunkte. In der Umgebung von Kaufhalle bis Restaurants alles vorhanden. Mein Fazit: Preisleistung sind mehr als erfüllt!

8/10

Excellent

09 Dec 2018

Verified traveler

Das Hotel benutzte ich als Ausgangspunkt für privaten Besuch und als Arbeitsraum. Deshalb ist ein vorhandener Arbeitstisch für mich obligatorisch. Ich habe um einen Tag verlängert. So schlecht kann es also nicht gewesen sein.

2/10

Poor

07 Dec 2018

Verified traveler

Das Hotel liegt an einer sehr vielbefahrenen Kreuzung wodurch es auch nachts sehr laut ist. Selbst bei gescglossenem Fenster hört man die Autos.
Die Zimmerausstattung beschränkt sich auf ein Bett, eine sehr kleine Couch mit Tisch und einer Garderobe. An der Decke des Zimmers waren Munzeln zu sehen und der allgemeine Sauberkeitszustand des Zimmers lies sehr zu wünschen übrig. Die Gardinen waren schmutzig und kaputt. Das Sofa war sehr fleckig und unansehnlich. Das Bad war ausreichend allerdings war die Dusche mit einem Vorhang versehen, der schon sehr gelblich war. Der Duschkopf blieb leider nicht in der Verankerung und rutschte dauernd runter. Beim Frühstück mussten wir warten, bis ein Platz frei wurde, weil es nur vier große und zwei kleine Tische gab. Das Frühstücksangebot war sehr übersichtlich und es gab auch nur billige Wurst sowie billigen Käse. Alles in allem bin ich sehr enttäuscht und kann das Hotel leider gar nicht weiterempfehlen. Und man darf sich auch von den Bildern auf der Hotelseite nicht täuschen lassen.

8/10

Excellent

28 Nov 2018

Verified traveler

Das Hotal ist seinen Preis auf jeden Fall wert.
Frühstück gut und für jeden etwas dabei.
Zimmer jetzt nicht wirklich groß aber für den Zweck ausreichend.

2/10

Poor

26 Nov 2018

El

Heruntergekommene, dreckige Zimmer mit penetrantem Geruch.
Die Wände waren verkratzt und dreckig. Das bettlaken wies einen gelben Fleck auf und es waren Haare im Bett und auf den Handtüchern. Im Bad waren verschimmelte Silikonfugen und die Fließen waren am Boden lose und haben gewackelt.
Das Hotel ist extrem hellhörig. Das Frühstück ist spartanisch.
Der essbereich ist viel zu klein, weshalb Hotelgäste Schlange stehen müssen um zu frühstücken.

10/10

Exceptional

12 Nov 2018

Maria Pilar

Habitaciones grandes y espaciosas. Muy limpio y cómodo. Hemos estado con niños y lo recomendaría. Personal amable

Family

8/10

Excellent

12 Nov 2018

María Cruz

Precio calidad bien, limpieza correcta. Acceso de metro y bus junto al hotel. El desayuno es aceptable y el colchón podría mejorar. Agradable.

Family

6/10

Pleasant

02 Nov 2018

Verified traveler

en génénal l hotel est moyen. attention pour le petit déjeuner --> manque de place (attente probable pour avoir le petit déjeuner)

Family

8/10

Excellent

30 Oct 2018

Lars Rune

God placering

God placering i byen. Wifi var lidt svagt men alt ialt fin “value for money”.

Partner

8/10

Excellent

21 Oct 2018

Sanne

Dejligt rent hotel med fine værelser...men plads mangel når det skal spises morgenmad. Der er ikke plads til morgenhygge når der spises, da andre gæster står og venter på ens plads.

Family

4/10

Poor

19 Oct 2018

Dani

Im Zimmer und Bad war so ein komischer Geruch, dass wir es erst einmal eine Stunde gelüftet haben.

Sauberkeit, naja.
Der Boden und vor allem die Ecken sehr dreckig.
Die Wände sollte man vllt. neu Streichen.

Ich habe mich nicht wohlgefühlt und hab in der Früh gleich ausgecheckt.

10/10

Exceptional

18 Oct 2018

KEUNWOO

very nice stay was...

8/10

Excellent

15 Oct 2018

Lars

Store rummelige værelser med moderne møbler, god beliggenhed i nærheden af U-bahn og S-bahn, morgenmaden skuffede dog lidt men som helhed en rigtig god oplevelse 🙂

Partner

8/10

Excellent

11 Oct 2018

Verified traveler

Tyytyväinen

Huone oli siisti, ja ainoa miinus siinä oli liian suora näkyvyys kadulle. Huoneemme oli alimmassa kerroksessa, ja jos verhot olivat auki, jokainen kadulla menevä näki esteettömästi huoneeseemme. Aamupala oli suppea mutta sillä sai itsensä kylläiseksi.

Partner