Name: Candlewood Suites Berlin Charlottenburg
Address: Franklinstrasse, 25, Berlin, 10587, DE

8/10

Excellent

25 May 2026

John

close to University, walkable with good local bus routes.

Self

6/10

Pleasant

24 Mar 2026

Gohan D. Geo

Not very clean, kitchen wares were super dirty, first stove did not even work so we had to change rooms. Had rugs in the room with lots of dirt. Everything was dusted, and weird stains in curtains and sheets.

Partner

8/10

Excellent

01 Dec 2025

Nathan

The receptionist was awesome. Very friendly and helpful.

Self

10/10

Exceptional

29 Sep 2025

Simon

We arrived late but check in was easy via the 24hr reception in the hotel next door. The suite was the well equipped and finished to a high standard and spotlessly clean. Would thoroughly recommend staying here again

Friends_and_family Family

6/10

Pleasant

27 May 2025

Matthew

Not the best visit, I'm afraid. The property is challenging to access (the hotel I booked under is named something different) and when I arrived at the hotel, the reception desk was closed. I had to check into another hotel's desk, which wasn't very clear.

I also think the fact the rooms are only cleaned weekly to be a big downside. The rooms accumulate a lot of dust, so much so that when I checked into the room it was dusty already. After 2 nights, it was very noticeable, but I don't think its fair to expect guests to pay for housekeeping when the building is so dust/dirt prone.

I wouldn't recommend staying again.

Leisure Self

6/10

Pleasant

09 Oct 2024

David

Check in was difficult as I received no instruction in English how to
Obtain my key as there’s no receptionist . The room I had was like a Sauna and with no A/C. Luckily the staff at the NUI next door were excellent and helped me with getting in and changing my room.

Business

6/10

Pleasant

17 Jul 2024

R

Good hotel but…

It’s a fab hotel, has great priced eateries, of great quality at end of road, as well as supermarket, the train for town is just 10 mins away but why they didn’t install air con is anyone’s guess, it’s a must
The room never cooled to make it bearable, even with fan on 24/7. The bathroom worse

Partner

4/10

Poor

01 Jun 2024

Verified traveler

Hot, dirty, and mediocre.

The reception is in the hotel next door. It was not clear where to queue up for that. Only one key was provided (and when we asked for a second one, they deactivated the first one!).

The room was quite dirty; when the cleaner came, they did not make the bed, or empty the bins. On request to empty the bin, half of it was emptied (no new bin bag was put in, though), and half of the contents were moved to another bin!

There was no air-con, only a noisy fan. The window could not be opened more than a crack, and so the room was very very noisy.

The kitchen might have been OK, but there was a sign saying that there was a smoke alarm, and that if this was set off, there would be an 800EUR charge!

Overall, I would not stay here again, as it was hot, dirty, inconvenient and mediocre in all ways.

8/10

Excellent

14 Nov 2023

Kitsum

Like the small kitchen and dishwasher in the room. Hotel is quite far away from subway station.

Leisure Family

10/10

Exceptional

23 Oct 2023

Eric

We stayed a week and really liked the place. It was about a 10 minute walk to 2 subway stations and the park. We did not hear a sound when our door was closed. Everything was really comfortable.

Leisure Partner

2/10

Poor

10 Jul 2023

Pablo

Both the reception staff and the cleaning staff put very little effort so that the passenger is comfortable. On the other hand, forget an envelope with documents in the room. As of today, it is impossible to communicate by phone, they did not respond to any of the 3 emails sent, my son went to the hotel twice and they do not allow him to enter with someone from the hotel to look for the envelope, they tell him that they are going to call him and nothing. A shame

4/10

Poor

26 May 2023

Ruchi

No hot water for 5 days !!!!!

Business

8/10

Excellent

18 Apr 2023

sam

I didn't like the location at all
Very basic room
U cant even call the room service to come and fix anything
Check in self was the worse experience. Very poor area with everything. I had really very bad experience. Not convenient at all for the transportation.

Leisure Partner

6/10

Pleasant

28 Jul 2022

Simon

New. No AC . In a nice area ..

I stayed here in the height of summer . No AC . The building isn’t a year old . Quite noisy fromannindustrial unit next door I moved the other side of the building to enjoy weeks of builders breaking if the fake brick facade outside . The place is ok luckily I found that I could get a fan after being here a fortnight should’ve been 1 in the room from the get go. The faculties are good just the lack of ac and noise outside . The place is a nice part of berlin but it’s not at all great for public transport . Bus area . An S bahn is in early 20 mins walk to Ubahn stations 15 minute walk . It’s situated right on the border of tiergarten borough and charlottenberg .. the area is nice but quite bad for public transport considering it’s relatively quite central it’s quite puzzling .the place was ok but there are drawbacks ..nothing major

Business

4/10

Poor

06 Jul 2022

Ben

The hotel couldn’t check us in to begin with and left us sat with another guest for 2 hours, the manager would not come to speak to us only email the front desk, it was 32 degrees and we never got offered a drink or anything.

Partner

6/10

Pleasant

31 May 2022

Ross

Comfortable but too warm!

I arrived late due to a delayed flight, not my fault, unfortunately the check in machine doesn’t operate after 1AM. Luckily a night porter was eventually able to check me in.
The room was clean and comfortable, however it was far too warm, there was no aircon and the window only opened a few cm so I was unable to cool the room down for my 3 night stay!

Self

4/10

Poor

12 Jul 2026

Wilhelm

Check in sehr aufwendig
Parken kostenpflichtig gebucht. 21 Euro. Zu teuer für einen zugewiesenen Parkplatz, der nicht einmal verfügbar war. Ich musste an der Seite parken. Ein und Ausfahrt eine Katastrophe. Man muss an die Rezeption und darum bitten, den Pfeiler hinzulegen. Dafür wartet man, in meinem Fall 15 Minuten. Echt schlecht.
Türen im Zimmer gehen sehr schwer auf und schlagen extrem hart und laut zu. Mit Koffern in der der Hand einfach nur grausam.
Duschen sind klein und man muss extrem aufpassen, dass das Wasser nicht aus dem Duschraum spritzt. Entspanntes Duschen sieht anders aus.
Alles ist kompliziert gestaltet, dafür aber aus den einfachsten Mitteln gebaut.

Ganz ehrlich gesagt, mit meiner Erfahrung, diamond membership in vielen Ketten, ist das Hotel für diesen Preis absolut nicht zu empfehlen.

2/10

Poor

06 Jul 2026

Kazım

we couldn't reach anyone from hotel about our cancellation.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Gert

Kurz ing gut war der Aufenthalt

Self