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Motel One Berlin Upper West

Berlin · Germany

Kantstravue 163 165View location

9.2/10Excellent920 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.6/108.6
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities8.6/108.6
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Motel One Berlin Upper West

At Motel One Berlin-Upper West, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.

A delightful breakfast is the perfect way to begin your day, and at Motel One Berlin-Upper West, you can always indulge in a scrumptious meal on-site.

Read more about this hotelShow less

With a stay at The Cloud One Berlin-Upper West, you'll be centrally located in Berlin, steps from Kurfürstendamm and 4 minutes by foot from Zoo Berlin. This hotel is 2 mi (3.2 km) from Potsdamer Platz and 2.3 mi (3.7 km) from Brandenburg Gate.

Make yourself at home in one of the 582 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager LEED Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 8.025 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
    • Pet fee: EUR 15.75 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Polish

    French

    Spanish

Nearby attractions

Kurfürstendamm 0.2 km / 0.1 mi
Kaiser Wilhelm Memorial Church 0.2 km / 0.1 mi
Ku’damm Eck 0.2 km / 0.2 mi
Zoo Berlin 0.3 km / 0.2 mi
Theatre of the West 0.3 km / 0.2 mi
Europa Center 0.3 km / 0.2 mi
Berlin Aquarium 0.6 km / 0.4 mi
Kaufhaus des Westens 0.8 km / 0.5 mi
Tiergarten Park 0.9 km / 0.6 mi
Technical University 1.3 km / 0.8 mi
Schiller Theatre 1.5 km / 0.9 mi
Nollendorfplatz 1.7 km / 1 mi
Victory Column 2 km / 1.3 mi
Deutsche Oper Berlin 2.3 km / 1.4 mi
Bellevue Palace 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 582
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • BarExtra charge
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 1 Bedroom • 5 m²DBL.CV-KG

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Cable TV
    • Wi-fi
    • Safe
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Facilities with extra charge

    • Cable TV
    • Wi-fi
    • Safe
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Motel One Berlin Upper West

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Motel One Berlin Upper West

9.2
Excellent
920 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
13 Jul 2026
Franzy
Overall, I had a pleasant stay. However, I felt the breakfast could be improved. The selection was somewhat limited, and I was expecting a greater variety given the standard of the hotel. Expanding the breakfast options would make the overall experience even better.
Self
10/10
Exceptional
05 Jul 2026
Yaniv
Great
8/10
Excellent
03 Jul 2026
Kristina
This hotel is beautiful and the foyer, lifts, bar and large roof terrace are stunning. The room was a bit of a disappointment. Because it's so small,there is nowhere to put your clothes. No drawers, wardrobe, shelves or bedside commode. There one very narrow slot in the wall with just enough spaces to hang 3 items, but nowhere to fold and place your clothes. For one person it's absolutely fine, for 2, it's quite a problem. The bathroom was lovely. No kettle in the room. Other than that, it's top notch!
Friends_and_family Friends
10/10
Exceptional
15 Apr 2026
Ryan
Room was modern and clean, would happily stay here again. But could not get heat to turn down using system dial, had to turn off system completely and open window in order to not be covered in sweat. I stayed during cold temps, 2-6 celsius. The bar/lounge on the 10th floor is nice, had a dinner and drink there one evening. Location itself is good for walking to many restaurants and a couple parks. I was here for work and it was good for my needs.
Self
8/10
Excellent
18 Jan 2026
irene
All very pleasant but small.
8/10
Excellent
28 Dec 2025
Andrew
Great location by the Tiergarten; visited in December and there was a really good Christmas market on the doorstep. Hotel was nicely designed, clean, comfortable.
8/10
Excellent
21 Dec 2025
Kim
Staff were so lovely. Room was clean and fresh towels were given everyday. Amazing location and we're booking again for next year. Only slight issue was lack of wardrobe/places to hang up clothes.
10/10
Exceptional
15 Dec 2025
Victor
Great hotel and nice staff. The room was ready quicker than expected so we were let in earlier than expected which is always a nice touch. The hotel is also very well located.
10/10
Exceptional
04 Dec 2025
ADRIAN
The rooms needs complimentary water as a basic in this day and age.

The hotel lack of room facilities including no phone that i could see. No water . Kettle etc. I would have given a 7 ratings however staff at reception was exceptional and hanna positive attitude made me put a better rating in the end.
Partner
10/10
Exceptional
11 Nov 2025
MATTHEW
Definitely would stay again on a future trip. Great location, great hotel with rooftop lounge, easy access to rail station.
8/10
Excellent
25 Oct 2025
Gabriela
Super well located, healthy options and premium quality for breakfast, beautiful views, chic bar at level 10. Only bad review not even a small bottled water available at the room, no information if water from the top is drinkable and staff at the reception while doing check in, didn’t know about hop on /hop off touristic bus, not much knowledge about the sites of interest to see around the hotel area, quite disappointed
Leisure Family
10/10
Exceptional
22 Oct 2025
Joseph Peter
Clean hotel, rooms & bar
Friends_and_family Friends
8/10
Excellent
21 Sep 2025
Boaz
Nice hotel, it was expensive compared to the small room I have received but the location is nice, not ideal.
Leisure Self
10/10
Exceptional
21 Sep 2025
Carlos
Good location with good transportation access
10/10
Exceptional
22 Aug 2025
Connie

Berlin close to train station

Price and location was great.
Friends_and_family Family
8/10
Excellent
31 Jul 2025
James

Great location

Bed was comfortable and the room was very clean. Great location to get to shopping and eating.
Friends_and_family Friends
10/10
Exceptional
24 Jul 2025
Aaron
It was a very enjoyable experience
Leisure Self
10/10
Exceptional
14 Jul 2025
Clare
A really good location, central to amenities and very friendly staff with 24 hour desk.
Leisure Self
8/10
Excellent
21 Jun 2025
Ben
Hotel was great location for food and shops, and visiting the stadium
Leisure Partner
10/10
Exceptional
15 Jun 2025
Crit
The staff were especially kind and helpful on checkin. The latter staff seemed stern and non approving. Not as nice as the Friday afternoon staff
Leisure
10/10
Exceptional
13 May 2025
Yoav
This is the third of the chain's hotels in Berlin that I stayed in. Like the other two which are near Alexanderplatz) - it features great value for money. It is somewhat hip, basic, no-frills accommodation, and I often need no more certainly for a business trip. Nice simple breakfast on the 10th Floor that at night turns into a bustling huge bar + lounge + terrace. I did not see any staff except at the front desk and they were nice and accommodating the two times I needed something I highly recommend this property.
Business
8/10
Excellent
09 May 2025
James
For the money the rooms are very small and tight especially the bathroom.
8/10
Excellent
03 Mar 2025
Wan Jung
Best location in spite of bus strike on Feb,2025.
10th floor cafe is very good. Wonderful view.
Somewhat small room size.
Business_and_leisure Partner
10/10
Exceptional
12 Feb 2025
Marusya
Great view and value
10/10
Exceptional
28 Jan 2025
Verified traveler

Great comfy bed. Fab location. Value for money!

Low cost hotel stay but everything you need for a weekend break. Room was small for two people, but we were not in the room for very long so not a problem. The lack of wardrobe was a little annoying. But the bed was really really comfy. And the shower was great and powerful. Absolutely great location, right next to the station to get around. And plenty of places to walk to. I would 100 percent recommend for a mini break as long as you do not expect to be relaxing for hours in your room.
Friends_and_family Family
10/10
Exceptional
19 Jan 2025
Andrei

Nice hotel at an affordable price

Nice hotel in the city center at an affodable price
Partner
10/10
Exceptional
19 Dec 2024
Mark
Very nice. Was surprised and delighted to find that the Weihnachtsmarkt (Yule Season Nighttime Marketplace) was almost right outside the door. So a good choice for a December visit!
I was in town for a conference, and found the location to be convenient. The hotel was very stylish and modern. Breakfast was better than most. Room was nice. Staff was friendly and professional. Overall a very good choice.
Business Self
10/10
Exceptional
08 Dec 2024
Ross
Lovely central hotel! Spotless and comfortable
Friends_and_family Friends
8/10
Excellent
19 Nov 2024
Lindsay

Weekend trip to Berlin

Room very clean and bed comfortable. Not much of a wardrobe but we just had back packs so not an issue. Not tea and coffee facilities in the room, not an issue for us, but may bother some people. Bathroom compact but very nice. Great location, lots around and easy to walk to in this part of Berlin. One strange thing was they had a planned power cut for 4 hours on the Saturday. No lifts available which I didn’t think was very good with guests there. We were still out then so it didn’t affect us but would a lot of people I imagine
Partner
10/10
Exceptional
16 Oct 2024
Colm

Great hotel and location

Friendly staff, easy check in, very clean modern hotel, location great beside Sbahn and Ubahn(Zoologischer garten stop). KADEWE shop 300m. Will stay again.
Self
8/10
Excellent
27 Sep 2024
Lisa
Be sure you know that the basic rooms are very very small.
Partner
8/10
Excellent
23 Sep 2024
Siegfried
Rooms are too small
Self
8/10
Excellent
23 Aug 2024
Mrs Elizabeth
Excellent location
Leisure Partner
10/10
Exceptional
14 Aug 2024
Mrs Elizabeth
Terrific location. Newer hotel and great bar area.
Leisure Partner
10/10
Exceptional
15 Jul 2024
Sean
Great location, rooms were clean and comfortable
Leisure Self
10/10
Exceptional
20 Jun 2024
Ronald

Motel One Upper West

Hotel is in fab location, lovely reception area set up like a cinema,
Great roof top terrace
Extremely clean and comfortable
Only improvement that could be made was to have tea and coffee making facilities in the room
Friends_and_family Family
10/10
Exceptional
07 Jun 2024
Georgina
Great staff. Well located. Modern rooms. And the ability to open a window for fresh air!
Business Self
10/10
Exceptional
12 May 2024
Katarzyna
Empfehlenswert!
Alles super wie immer:)
Leisure Pet
8/10
Excellent
07 Apr 2024
Teresa
Fantastic hotel! Great terrace where you can almost touch the Gedächtnis Kirche!! Everyone was extremely friendly and ready to help (not a given in Berlin). Only minus point was the poor air circulation and heat control in the room which made the night a bit uncomfortable. Otherwise top! Will definitely visit again.
Leisure Partner
6/10
Pleasant
03 Apr 2024
Juan Gabriel
It is a well-located hotel with good facilities. Checking in at 4 pm is awkward as there is an infinite line to wait to check in. I was disappointed with the bed assigned.
Leisure Partner
10/10
Exceptional
31 Mar 2024
Michael

Great location, great design

Amazing location and great breakfast/bar/terrace area. Rooms are quite small but well-designed and comfortable.
Self
10/10
Exceptional
12 Jan 2024
Moulaye
.
8/10
Excellent
02 Jan 2024
DeShon
The only downside to this hotel is the lack of parking accommodations.
Leisure Friends
10/10
Exceptional
21 Oct 2023
Kest
It’s an amazing place, the hotel was good and the staff was very kind and helpful. Go checkout the bar on the tenth floor around midnight, it’s lit.
Leisure Self
10/10
Exceptional
13 Oct 2023
Sharlyn
Amazing place
6/10
Pleasant
13 Sep 2023
Thomas

Disgruntled in Berlin Upper West

The location is excellent, the building spectacular, the bar area is very trendy and the terrace overlooks one of the most famous landmarks in Berlin. The rooms are basic (no kettle, no wardrobe, no dressing gown etc) but that's ok - it is a Motel after all. All of these things are fine. But the booking system and the check in for myself and my guests was a nightmare. I had two separate parties coming to Motel One Upper West for two workshops. I booked my guests in for these nights, and then some of them booked extra nights themselves so they could come early to enjoy Berlin. The system clearly couldn't cope with that. In spite of me covering off in advance the exact arrival times/days of all my guests - via 3 emails and 1 phone call - two of them were told they had no booking when they arrived and therefore no rooms, and one was told he had to prepay the whole stay before he could have a room. When I arrived at the hotel/motel it was finally sorted out with a refund for my disgruntled guest and me paying for everyone's stay in advance. A total of 4200 Euros (£3500.) My guests and I were offered one free beer each for all this hassle, but not anything else - the barman curtly informed us that we would have to pay for that ourselves. Summary: great location, decent accommodation, but the efficiency of the systems and the service culture still leaves a lot to be desired...
Business
8/10
Excellent
25 Aug 2023
Verified traveler

Great for short business trips

Very good stay
The breakfast is a little meagre and sparse for the cost though, otherwise all good.
Business
10/10
Exceptional
10 Aug 2023
Sophia

Quick Berlin trip

It was so awesome. I didn’t want to leave. Excellent bar at night. The bed was divine 😍. Can’t wait to try these out in other cities
Self
10/10
Exceptional
04 Aug 2023
Emil
Very nice place taking into consideration the low cost.
Leisure Partner
10/10
Exceptional
10 Jun 2023
George Edward
This hotel was really exceptional. The rooms were amazing and the rooftop bar was really terrific!
Leisure
10/10
Exceptional
02 Jan 2023
Gerry

Great vacation in Berlin

Excellent experience. The staff were super helpful, and made me feel very welcome. I will definitely stay here again!
Self
10/10
Exceptional
24 Sep 2022
Shayma
Staff was very helpful.
Business Self
10/10
Exceptional
29 Aug 2022
ROKO

Reception Staff is excellent

Everything was great. The air conditioning did not really work all the time. But nothing to bad since we were not at the hotel the whole day. They have an excellent reception staff. Would stay again and would recommend to everybody to so as well. Also, great location. Breakfast was great also. Would like to see some more variety in eggs not just boiled eggs.
Business
10/10
Exceptional
21 May 2022
Pinelopi

Berlin vibes but clean

Best value for money hotel chain. Also this specific hotel has a Berlin vibe to it.
Business
10/10
Exceptional
06 May 2022
Yevgeniya
It's close proximity to stores and the zoo, and the rooms are quite quiet, which allowed for a good rest. Would stay again for sure!
Leisure Self
10/10
Exceptional
05 Nov 2021
daisy
wonderful hotel! room was more spacious than expected, super close to the station and great location for food and drinks. staff were lovely, well worth the money! will be returning asap!
Business_and_leisure
10/10
Exceptional
03 Feb 2020
Jen
It’s a beautiful hotel, with very helpful staff, and the rates are reasonably priced.
Friends_and_family Family
2/10
Poor
22 Jan 2020
Verified traveler

DO NOT STAY HERE.

Unfortunately an extremely bad experience here.
I had my phone stolen the morning of checking in here, my friend was also staying here in a different hotel room. I had absolutely no way to contact him, and after checking in taking my money they told me they could not call his room to let him know I was there (even though I knew he was in the hotel in the room waiting for me to let him know I had arrived, he did not know I had my phone stolen.)
They directed me to an Internet cafe 3KM away which was VERY hard to find with no maps and unfortunately my German is not great.
Once I spoke to my friend I found out he had been looking for me also and had asked at reception for them to let him know when I arrived, as he realised something was up.
I did not stay here, and decided to fly home that night instead of spending a night in Berlin that I was really looking forward to. So unfortunately I did not use the room so cannot comment on the cleanliness.
A really unfortunate experience made 10x worse by the unhelpfulness of the staff here.
Do yourself a favour and stay somewhere else, as you may find yourself in the same situation as me.
I use hotels.com quite a bit and I have never ever had an experience like this. Most hotel staff will go above and beyond to help you, not the case here.
Self
10/10
Exceptional
01 Dec 2019
Verified traveler
Great views of Berlin. Stylish and good value. Rooms could use small desks for working.
Business Self
10/10
Exceptional
15 Oct 2019
Mandy

Amazing

The hotel was amazing
Business
8/10
Excellent
10 Oct 2019
Verified traveler
Good location new and clean . Rooms are small . Nice view from bar 10 floor .
Business Partner
10/10
Exceptional
26 Sep 2019
Verified traveler
Great location. Super modern, convenient and the lounge/terrace are great
8/10
Excellent
16 Aug 2019
Sharon
Great location - very clean, beautiful decor throughout the hotel. Great breakfast. Nice and quiet. Very small room.
Friends_and_family Partner
10/10
Exceptional
26 Jun 2019
Yongjin

Nice hotel for business

Perfect hotel for business. Although the room is not big, but very nicely designed the room. Contemporary and comfort. Will stay every time in Berlin.
8/10
Excellent
24 Jun 2019
Kiyono

Ok hotel

This is a very minimalist hotel. No amenities like waters or coffee in the rooms.
The beds were uncomfortable.
Family
10/10
Exceptional
04 Jun 2019
David
Great location right next to the Kaiser Wilhelm memorial and the zoo. Bus station and U-bahn nearby as well.
Partner
10/10
Exceptional
19 Apr 2019
Kavitha

Necessity

Facilities like water Kettle, body cream, dental kit, shower cap is required for travelers and one more table near the dressing mirror is necessary, Rooms are too small. Breakfast options wee few. Location is perfect because of the U Bahn and S Bahn connectivity.
10/10
Exceptional
29 Mar 2019
Martin

Great Find in Central Location

Excellent location, moderately priced, exceptional service, eclectic artsy design. Rooms are small but with this locale with shopping and restaurants galore, you won’t be in the room long. Be sure to enjoy the 10th Floor Lounge and it’s view.
Partner
10/10
Exceptional
22 Feb 2019
Verified traveler

Great stay

Always an excellent experience. One of my favorite hotels in Berlin. Only downside: no parking.
10/10
Exceptional
03 Jan 2019
Raffaella

Great location

Perfect Location! Preis-Leistungs-Verhältnis ist super!
Partner
8/10
Excellent
21 Nov 2018
Jose
Practical when you need a warm room comfortable bed and a good shower. Breakfast choices are quite limited
10/10
Exceptional
18 Nov 2018
John

\"Koffer in Berlin\"

All around fantastic. Panorama bar on 10th floor excellent. I have stayed there now three times.
10/10
Exceptional
28 Oct 2018
marc

Motel One -- a great start to enjoying Berlin!

I really enjoyed the stay. The room was spacious. The bathroom had plenty of room. There were big windows allowing a lot of natural sunlight. The windows didn't open but a neat narrow \"door/slot\" opened that let in fresh air. While I didn't use this capability, there was a smart TV allowing you to access the internet via your computer. The breakfast buffet was good -- a lot of choices -- and although there were many tables, it could get a bit crowded during primetime breakfast (8ish am). Fun coffee machine; meat/cheese; hard boiled eggs; nutella/jams/bread; cereals; yogurt. Location was fantastic, just a short walk from the zoo, which is in a large park, sort of like New York's Central Park - -where I would jog through in the morning. I would stay there again!!!

I didn't have much direct experience with the \"service\" other than my room was clean; the lobby was clean; breakfast was pleasant; check-in / out was easy.
10/10
Exceptional
18 Oct 2018
Iain

A wonderful night

Facilities are superb, I really enjoyed all aspects of my stay. The rooftop bar offers an incredible view of the city. Continental breakfast is reasonable. I'd absolutely stay here again.
8/10
Excellent
15 Oct 2018
Verified traveler
We only stayed one night (after I learned there really aren't night trains anymore and needed to extend stay in Berlin by one night)... The location was very convenient to a main focus of this visit to Berlin (Zoo Berlin) and with an S Bahn stop very clise by, convenient to other places we wanted to visit, the staff was very friendly (coordinating cab pick up for a fairly early morning flight), and the room (while not super spacious... Plenty for occupying it for less than 24-hours though) was very clean, layed out well, with a wonderful view!
8/10
Excellent
12 Oct 2018
Verified traveler
Nice hotel close to the garden and zoo. The hotel breakfast was served in the lounge and can be busy.
8/10
Excellent
21 Sep 2018
Verified traveler

Nice location, comfortable rooms

Nice rooms and perfect location. Staff could be a bit friendlier and more helpful.
8/10
Excellent
20 Sep 2018
Meghan

Amazing decor, friendly staff, great location

The hotel is immaculate, very trendy, stunning bar and lounge area and friendly staff. The rooftop terrace is stunning with great views over berlin. Very central and a great location for us as I was running the marathon.

Unfortunately our smart TV didn't seem very smart as it worked when it wanted to and switched off randomly (room 1250 for any member of staff to assess and fix the tv)
I would have liked tea and coffee facilities in the room, I find it strange that hotels of this price don't have complimentary hot drinks and water either in the room or lobby.

If anyone is staying in the near future, I would ask for a room facing the zoo direction and not the 'starbucks' direction to avoid 7am construction wake up calls everyday. Super loud but no fault of the hotel's.

Overall, great hotel, would just benefit from the small touches such as refreshments in the room or lobby, to make it a really great hotel.
Friends
8/10
Excellent
30 Aug 2018
kyle

Can’t go wrong

Frequently visit Berlin and stay in the same area, but was my first trip to stay at this perfectly located property. Great value
10/10
Exceptional
11 Aug 2018
Karen

Will stay again

It was a very nice and comfortable room. I will stay again.
Partner
8/10
Excellent
29 Jul 2018
Jane&Phil

Central location hotel in Berlin

Lovely hotel very stylish, great location very close to train links. Rooms a bit small though. Worth a visit to the beer garden and DDR museum. Pack your comfy walking shoes as it’s the best way to really see this city as well as trans and metro
8/10
Excellent
05 Jul 2018
Charlene
The rooms are extremely small, but considering the location and price, it was worth the compromise. Staff at the desk were very helpful with everything we needed. An
A+ for those who were working during our stay. The waitstaff in the lounge were quite slow, but we found that to be standard everywhere in Europe.
Friends
10/10
Exceptional
02 May 2018
Ai Wei

Very pleasent stays and happy to go back again

Location is superb, the metro is literally just outside the hotel. Lobby and rooms are clean;comfortable lighting with very stylish design! I've already booked my next visit with this hotel in June! If you want a nice area but further away from the downtown, this is the only hotel you should go to! One of the lobby reception guy (didn't get his name) was very friendly too, he even initiated and showed me where's the supermarket by leaving his desk, just to make sure I got the right direction.
8/10
Excellent
23 Apr 2018
Sean

Great quality budget hotel in central Berlin

Great film themed budget hotel right in central Berlin.
This is the second time that I have stayed here and I will probably do so again
Two minor negatives are that the rooms are ‘very’ small, fine if you are alone but would be extremely snug for a couple.
The second is that although there is a great bar and the staff are very friendly, the bar service is extremely slow. Having to wait almost 10 minuets to get served and the same to pay is poor. However the views from the bar and roof terrace are great.
Breakfast was great value, fresh and tasty.
The staff were all extremely helpful, friendly and welcoming.
10/10
Exceptional
21 Apr 2018
Verified traveler
Fabulous hotel. Stylish, comfortable and clean with friendly staff. Close to public transport links.
8/10
Excellent
17 Mar 2018
Verified traveler

Clean and good location, but small rooms

Clean rooms, friendly staff, reasonable prices. However, rooms are too small and the breakfast is not worth the price because of poor choice. Breakfast room is also too small.
10/10
Exceptional
15 Jan 2018
Verified traveler
Sleek and modern hotel located right next to the Christmas Market. Although the rooms were on the small side, they were very comfortable, with great decor, and very clean. I was impressed with the smart television in the room, and I was able to stream Netflix from iPad onto the TV. Staff were very nice and accommodating.
10/10
Exceptional
14 Dec 2017
Mike

Excellent, Chic, great location

Very trendy, great location, consistently good rooms, good wifi, great view from the bar/breakfast room. Great breakfast. This is my hotel chain of choice in Germany!
8/10
Excellent
12 Dec 2017
H

convenient location, clean, good value for money

accessible to restaurants and shopping area, the zoo, bus tour location
8/10
Excellent
10 Dec 2017
H

conveniently located, helpful staff

all was excellent, but the room was small, staff was very helpful
10/10
Exceptional
30 Nov 2017
Verified traveler

Perfect night the Hauptstadt

Perfect stay at Motel One Upper West. Hip hotel, very comfortable, great bed and bathroom.
10/10
Exceptional
01 Nov 2017
Verified traveler

Great location and friendly staff

Ideal location for Berlin weekend trips. Well connected to Zoo metro station.
10/10
Exceptional
27 Oct 2017
Beate

Wonderful stay!

This is a wonderful hotel and a very convenient location. Close to subway, buses and city tours. The staff was super-friendly, I arrived early in the morning after a long cross-atlantic flight, and I was able to check in at 9 AM. The room was on the small side, but very nicely decorated with a comfortable bed. The hotel had just opened up several months ago, so everything was still nice and fresh. There were floor to ceiling windows that offered a wonderful city view. Breakfast was ample and very tasty. I would definitely stay at that hotel again.
10/10
Exceptional
05 Oct 2017
Peter

A stunning rooftop bar and breakfast spot!

The hotel is brand new and really well put together. Super spotless and clean, a lovely room with a super view and the service was outstanding. Its very relaxed and the bar area on the 10th floor where you can also have breakfast is so relaxed... your free to have your breakfast anywhere in the bar area and it felt very special. Looking forward to staying again.
Partner
8/10
Excellent
17 Jul 2017
Verified traveler
Convenient location with easy access to public transportation. The room was very clean and had a great view of the city. The staff was friendly and helpful. Only issues - there was really no room to open my bag (not even on the floor) so had to use the bed and no coffee maker.
8/10
Excellent
15 Jul 2017
Marie

Well situated, clean, reasonably priced.

Situated next to the zoological garden, with excellent links for public transport. The room was always clean. The amenities were limited, and I could have used a tea kettle on occasion. Otherwise, a very good stay.
10/10
Exceptional
28 Jun 2017
Verified traveler

Affordable luxury in Berlin

New hotel in an excellent location! The design is very tasteful and the rooms are extremely comfortable. The only minor complaint that I would have is that you can hear other room doors slam when people enter and exit.
8/10
Excellent
19 Jun 2017
Suzanne
Brand new location for Motel One, so everything is in great condition. I chose for double bed in single room--there's about 1 foot on either side of the bed. Breakfast not included. Bar with big, gorgeous terrace on 10th floor. Nice bath with good shower. Problem is space--the clothes rail holds two (yes, TWO) hangers, and there re two hooks. Bath has very limited space for toiletries. One shelf in room,less than a foot wide and up high so easy to leave anything there behind. Not a drawer to be found. I had to move furniture to open suitcase on the floor. But the design is great, the crowd is hip, and everyone seems happy with what they're getting and doing. Just east of Zoo Station, so excellent location, though half the street was closed for roadwork at the time. Good value for money. Plus, a/c.
8/10
Excellent
27 Apr 2017
Verified traveler
This location is only about 1 month old so, brand new. Rooms are what you expect in Europe / Germany - small but, functional.
8/10
Excellent
29 Jul 2026
Henning
Tolle Lage, sensationelles Preis-, Leist

Location & surroundings

Motel One Berlin Upper West
Kantstravue 163 165, Berlin, Germany

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Motel One Berlin Upper West

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