Name: Vignette Collection Bristol Berlin
Address: Kurfuerstendamm, 27, Berlin, 10719, DE

10/10

Exceptional

02 Aug 2026

Dennis

Great location, high class estabishment, reasonable prices and profoundly helpful staff. This was our third stay at the Bristol in Berlin.

10/10

Exceptional

19 Jul 2026

Daniel

Beautiful decor. Clean and elegant rooms. Excellent breakfasts! Well located near transit. Would stay there again!

Partner

10/10

Exceptional

17 Jul 2026

Susanne

All requests were met with efficient and friendly service. Can not recommend this hotel enough. Fabulous location too.

Partner

10/10

Exceptional

17 Jul 2026

Bruce

Great location, lovely room, very helpful front desk. Multiple places to eat or have a snack, all good. Many comfortable places to just sit and relax. Font of the hotel staff was very good with hailing cabs and planning outings. we would gladly stay again. Susanne and Bruce.

Partner

10/10

Exceptional

14 Jul 2026

Rod

At check in we received a massive amount of help. We had issues trying to find our car rental return and the front desk went above and beyond to help. Making multiple phone calls. Very appreciated.

Family_with_children

10/10

Exceptional

09 Jul 2026

Nicola

The hotel was absolutely fantastic. Beautiful decor, clean, helpful staff, great facilities and central location.

Partner

10/10

Exceptional

09 Jul 2026

Damian

The staff were extremely helpful with any directions, their knowledge of the area and transport was exemplary. The hotel was very clean and perfect for a base for us to explore Berlin.

Partner

10/10

Exceptional

03 Jul 2026

Elizabeth

Lovely hotel, friendly helpful staff, especially Frederick in the bar.

Family

2/10

Poor

29 Jun 2026

Anton

It was very hot in Berlin, 40°, there was no air conditioning in the room, they told me there were no other rooms, and they offered me a fan... it was much hotter in the room than outside, it was unbearable.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Paula

Amazing Hotel!! It’s in a perfect location, beautiful lobby, beautiful rooms, the staff was lovely anything we needed they helped straight away! Would definitely recommend and stay here next time i’m back in Berlin :)

Family

10/10

Exceptional

17 Jun 2026

Elizabeth

Wonderful location, great hotel and staff, easy to access

Self

8/10

Excellent

09 Jun 2026

Ruby

Everything was okay except getting stuck in the elevator. We used the key and it did not move at all. We waited about 5 minutes and it finally moved. Those 5 minutes felt like 10 hours.

Hopefully they maintain them better. I also didnt see a emergency phone or directions in english…..

Family

8/10

Excellent

01 Jun 2026

Claudia

Ended up staying there because of an event next doors.. would t go again
The property has no soul unfortunately.. only the bell boy and also the checkin staff was nice but the rules and limitations for the bar staff are very annoying. It could be a great place if management was more customer service oriented. „Can't do“ is much more their motto than „yes we can“

8/10

Excellent

26 May 2026

HEINZ

Staff not really motivated, disinterested mostly.
Pool and Sauna perfect!
No instructions for coffee machine.
AC not very effective

Self

10/10

Exceptional

19 May 2026

Christopher

Great location, lots to eat around and close to a major train hub.

Partner

2/10

Poor

04 May 2026

George

I reached out to the hotel both by email and phone before my stay to confirm that the air conditioning was working, and I was assured that it was. Unfortunately, when I arrived, not only was the AC not functioning properly, but it was also extremely loud. To make matters worse, the pool was closed as well. This was very disappointing, especially since I relied on the information provided before booking. I felt misled. I would not recommend staying here unless you’re comfortable dealing with uncomfortable room conditions.

Partner

10/10

Exceptional

03 May 2026

Wallace

The Staff was excellent

Family

10/10

Exceptional

28 Apr 2026

Wallace

The room was spacious and comfortable the bathroom was clean and spacious also. The room was comfortable with one lounge chair and one desk chair. The room was quiet and the maid service was excellent. The property was near a great shopping area.

Family

10/10

Exceptional

25 Apr 2026

Noah

It was an amazing price for such a high quality hotel in such a good locationz

Partner

6/10

Pleasant

23 Apr 2026

Kimberly

Good location and nice but would not stay again. Room was as hot as a sauna and impossible to regulate though they did let us change room (still too warm). Room was only half cleaned next day. Shower was not good and there was some noise from building repairs.

Partner

10/10

Exceptional

20 Apr 2026

Jean

Everything was excellent but was spoiled by the air con not working which made the bedroom so hot it was uncomfortable to sleep and the swimming pool being closed.

10/10

Exceptional

07 Apr 2026

David

Great staff and customer setvice

Family

10/10

Exceptional

05 Apr 2026

Darren

.

10/10

Exceptional

18 Mar 2026

Karina

Amazing hotel and staff!

10/10

Exceptional

16 Mar 2026

Risto

Great value

10/10

Exceptional

01 Mar 2026

Kristopher

The room was impeccable, absolutely a great value. Staff was also very kind and telling guests where things are and giving their recommendations.

Self

10/10

Exceptional

10 Feb 2026

TAMER SAMEH METWALLY

Very friendly and helpful staff, perfect location, Clean room, very nice breakfast

Business_and_leisure Self

10/10

Exceptional

09 Jan 2026

Roberto

Great rooms, nice area, friendly staff

Leisure Self

10/10

Exceptional

26 Dec 2025

Valeriy

Wonderful place! Our room was beautiful, spacious, clean. Location is very convenient, close to so many stores and Christmas markets.

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Amy Patricia

Clean. The best breakfast every morning. Great facilities

10/10

Exceptional

20 Nov 2025

Roben C

Enjoyed our stay thoroughly!

Partner

10/10

Exceptional

09 Nov 2025

Patrik

The breakfast was excellent.
Staff was very friendly.
Clean and comfortable room and great bed.

Partner

10/10

Exceptional

27 Oct 2025

Roland

Very friendly staff

10/10

Exceptional

14 Oct 2025

wassim

Major shopping disctrict

Business Self

10/10

Exceptional

14 Aug 2025

Bradley

I have been coming to this property for 20 years. It is going through a major renovation, and the rooms seem more cohesive throughout the property. They have all the standards, but recently added a nespresso machine to each room which is great. Gone are the mini bars, but the refrigerator stayed which is great for having your own snacks and drinks.
It will be interesting to see how they complete the common areas. It’s in such a great location!

Leisure Self

10/10

Exceptional

04 Aug 2025

sehrish

I loved my stay here. I can't say enough good things about the service and overall experience at this hotel. Breakfast was excellent. Room quality, cleanliness and overall comfort was above and beyond. Truly a 5 star experience! Thank you so much for a wonderful stay.

Leisure Self

10/10

Exceptional

03 Aug 2025

Jin

Great location for everything! Will be back.

10/10

Exceptional

30 Jul 2025

Genja

Everything was very nice clean and beautiful

Business Self

10/10

Exceptional

21 Jul 2025

Barry

Absolutely brilliant stay, the reception staff in particular were excellent.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Mercy

We stayed at Hotel Bristol Berlin for 4 nights! Conveniently located to shopping, restaurants, metro and walkable to different neighbourhoods we wanted to explore. Staff were helpful and check-in was easy!

Our room was cleaned/tidied up every day! Breakfast buffet had good food choices! Pool and sauna was refreshing after long day of exploring! We used hop-on/off buses close to hotel to explore tourist attractions. We used metro and buses! We were close to shopping mall (Kedewe with great oyster bar, shopping). Luxury and retail shopping very close by. This hotel was conveniently close to what we wanted to explore around Berlin!
We enjoyed our stay!

Leisure Partner

2/10

Poor

10 Jul 2025

Juliana

Awful, awful customer service

Staff were so rude. Right from check in, no hello or greeting of any kind. I asked to check in early if possible and she said yes. Gave me my room key, I went all the way up to find out it was a twin room instead of a king which I had booked. She should have let me know at reception that she was going to change it as I would have politely declined and waited until check in. She offered no apology, only a deadpan ‘ok’. So I told the receptionist that I wanted the room that I ordered and would come back at the check in time. I came back later, at check in time, to be met by another receptionist (Julian) who was also devoid of any customer service. Again, no hello, no greeting. Just a sour expression, he tried to check me in and said I already had checked in, the colleague from earlier walked over and they started conversing in German. After a few minutes of them staring at the computer I asked ‘is there a problem?’. No response. I then repeated ‘is there a problem?’ And the female answered ‘no’ without looking up. Then called the manager over who also didn’t acknowledge my presence, barked some orders in German and retreated back to her office. Absolutely shambolic. Would never stay here again and wouldn’t advise anyone stay here either. The staff have zero customer service training or initiative. Trying to communicate with them is like pulling teeth!

Self

8/10

Excellent

25 Jun 2025

Noelle

Great stay, very clean - air conditioning didn’t work properly but otherwise everything was good

Leisure Partner

8/10

Excellent

23 Jun 2025

Martin

Hotel is well located and staff were very friendly. Room was clean and functional, although the air conditioning was not working properly. When reported to the reception they advised this was a known problem, so it was disappointing we were not put in a different room at check in. With the windows open the room was cool enough but a little noisy.

Otherwise very happy and represented good value for money.

Leisure Partner

4/10

Poor

17 Jun 2025

ursula

hotel under renovation, unbelievably hot, unable to sleep due to excessive heat. when i brought añthis to the attention of the staff they answered:’ just open the window.’ no fans of any kind offered.

Business

8/10

Excellent

13 Jun 2025

Peter

Perfect Kudamm location. Reasonable prices and excellent Breakfast buffet.

Leisure

2/10

Poor

06 Jun 2025

Verified traveler

The worst client service i've ever seen

Business

8/10

Excellent

05 Jun 2025

stuart

Excellent location for exploring Berlin.

Leisure Partner

8/10

Excellent

12 May 2025

Antony

Mostly positive

We booked 2 rooms, mine was fine and as described but my colleage was given 2 single beds rather than a king.
He also had issues with his TV with hardly any channels working, my TV was better but there were hardly any English language channels available.
The breakfast was expensive and sub-standard for the price. The staff were great.

Business

10/10

Exceptional

13 Apr 2025

Manuela

My wife is from Berlin. I was stationed in Berlin. The hotel is\ was perfect for us to get anywhere in the city by public transit. We will definately stay again when we visit again.

Leisure Partner

10/10

Exceptional

07 Apr 2025

Cyndie

Very efficient for shopping and amazing night life

Leisure Self

10/10

Exceptional

23 Mar 2025

Benard

I can confidently say it was an amazing experience. From the moment I arrived, the staff were incredibly helpful and friendly, making me feel right at home. They went out of their way to ensure my stay was as comfortable as possible.
The highlight of my stay was definitely the breakfast. It was absolutely delicious, with a wide variety of options that catered to all tastes. Every dish was fresh and flavorful, and it was a great way to start the day.
Overall, Hotel Bristol provided top-notch service, excellent food, and a welcoming atmosphere. I highly recommend it to anyone looking for a comfortable and enjoyable stay. I will definitely be returning!

10/10

Exceptional

24 Feb 2025

Larry

Location, attentive staff, wonderful services, accommodating, front desk, terrific lounge, and service, attentive, thorough, housekeeping, comfortable, and quiet. Laughs nothing.

Leisure Family

8/10

Excellent

17 Feb 2025

MAHMOUD

Good value for money

10/10

Exceptional

26 Dec 2024

Mahshid

It was clean and nice.

Leisure Family

8/10

Excellent

28 Nov 2024

SUSAN

Bar / lounge area was quite nice

10/10

Exceptional

10 Nov 2024

Edi

Hotel Bristol combines classic elegance with modern amenities. The spacious rooms feature traditional decor and comfortable furnishings, along with high-end amenities.
Service is exceptional, with attentive staff providing personalized assistance. The prime location places guests near shopping, dining, and attractions like the Berlin Zoo and Kaiser Wilhelm Memorial Church, with easy access to public transport.

Overall, Hotel Bristol is a stylish, convenient choice for those seeking comfort in Berlin’s central area.

Business Friends

10/10

Exceptional

05 Oct 2024

Margaret

Very spacious room by Berlin standards! Steps from many luxury shops and good restaurants.

Leisure Family

10/10

Exceptional

04 Oct 2024

Paul

Really nice stay at Hotel Bristol for the 50th Berlin Marathon many thanks

Leisure

8/10

Excellent

02 Oct 2024

Joycelyn

Transportation axcess very easy

Leisure Partner

4/10

Poor

30 Sep 2024

Alexandra

The bathroom smelled SO AWFUL - like deep water damage or mold or something worse - and I permeated into our room. I alerted the front desk and they sent someone to “clean it”. It smelled a bit better for a few hours, but then was tight back to the rancid/sour/disgusting smell. Everything else was lovely. The location. The staff. All nice. But I wish they’d have moved us rooms- or never put us in there to begin with.

Leisure Partner

10/10

Exceptional

28 Sep 2024

Joseph

Great Experience

Beautiful hotel, well located. Friendly, professional staff.

Self

10/10

Exceptional

20 Sep 2024

Tenney

Excellent location for shopping, subway, restaurants particular Asian restaurants in Berlin.

8/10

Excellent

15 Sep 2024

Jayesh

Nice clean hotel and friendly helpful staff.

Business Self

10/10

Exceptional

11 Sep 2024

Patrick

A good value between big chain business hotels and budget hotels. In a good neighborhood with good public transit links. Curiously, my room did not have telephone... I asked and the front desk clerk said he knew that but that \"we are going to put some phones in soon.\"

Business Self

4/10

Poor

11 Sep 2024

ahmad

Overall the staff and premises were amazing. The only downside was the room services were out of order including faulty air conditioning and leaking shower

10/10

Exceptional

11 Sep 2024

Nour

exceptional location

Business Partner

8/10

Excellent

10 Sep 2024

FLORA

The hotel room is nice and bed is comfortable. Easy to get around with public transportation.

Business_and_leisure Family

4/10

Poor

03 Sep 2024

Roy

It is with some sadness I am writing this review. Over the past 30 years when traveling to Berlin we have stayed at the Kempinski Berlin now called the Bristol approximately 20 times or more. It was the only hotel we would consider. Upon arriving this year since the outbreak of Covid for a 18 day stay, there was no doorman to greet you so if you do not catch an available person inside you will have to carry your luggage up the steps into the lobby. We checked in and we had a Deluxe Room which is a new renovated room. The room was nice with a nice bathroom and living space but with absolutely no view with a wall in front of our window. We quickly noticed there was no phone. So no room service and no one to call in an emergency. Surely an oversight? There was also a brochure on the desk talking about a new “Green” program where your towels are changed as well as your room being cleaned and made up every 2-3 days. We went to the front desk and was told there is no phone? After some discussion, the hotel did provide us with a phone and provided clean towels and cleaned the room daily. The beautiful bar area is now permanently closed. There is no more concierge. I now understand why Kempinski has removed their name from this hotel. It is clear the new management team has chosen profit over guest accommodations and services. Only because of the exceptional location I can only give this hotel a generous 2 star review. We are now looking for new home in Berlin for our upcoming trips

Leisure Partner

8/10

Excellent

21 Aug 2024

ATHENE JANET

I had a lovely room, well situated in Berlin, but ruined by the extremely pricey breakfast which I ignored for an excellent local bakery. Such a shame. Evening meal menu was poor, but a glorious balcony to view the car chases on KUDAMM. I have stayed here many times, please revert to being the good hotel with the facilities one expects. Lovely swimming pool.

Leisure Friends

8/10

Excellent

19 Aug 2024

Tracy

Nice hotel

Good location our room was small but newly renovated great shower ! Great Italian restaurant across the street hop on hop off bus at corner good shopping district & restaurants not close to sightseeing

Friends_and_family Friends

10/10

Exceptional

09 Aug 2024

Bradley

Big improvement from last year‘s stay

Leisure Self

10/10

Exceptional

07 Aug 2024

Karin

Wonderful stay

Deluxe rooms were amazing.
Great price-value.
We will definitely come back.
Very convenient location in the heart of Berlin

Breakfast buffet was outstanding

Friends_and_family Family

10/10

Exceptional

26 Jul 2024

Nina

Can recommend

Great hotel and perfect location

Friends_and_family Family

6/10

Pleasant

06 Aug 2026

Rasmus

Kommet på hotellet i 20 år og har over 300 overnatninger der, hotellet bliver desværre dårligere og dårligere på servicen og maden. Selve hotellet er fint og ligger perfekt.

10/10

Exceptional

06 Aug 2026

Ninaz

Wir sind als Familie gereist und hatten einen wunderbaren Aufenthalt. Besonders hat uns gefallen. dass wir nach unseren Ausflügen im Schwimmbad, in der Sauna und im Dampfbad entspannen konnten.

Zudem war das Personal sehr freundlich und die Zimmer waren sauber.

10/10

Exceptional

05 Aug 2026

LUIS MANUEL

Buena en todo, nos gusto.

8/10

Excellent

02 Aug 2026

Anette

Lækkert hotel med god morgenmad og venlig personale. Poolen var også populær blandt børnene.

Friends_and_family Family

10/10

Exceptional

01 Aug 2026

Heiner

Gutes, renoviertes Zimmer. Top Barkeeper!

10/10

Exceptional

31 Jul 2026

Kadriye Selma

Einfach alles Perfekt … immer wieder gern

10/10

Exceptional

20 Jul 2026

Zeycan

Room was really spacious. They earned my heart especially when they let us check in early without even asking first because the room was ready. We will definitely come back.

Partner

2/10

Poor

19 Jul 2026

A

Excelente café da manhã. Funcionários bons. Obrigado.

Self

10/10

Exceptional

19 Jul 2026

Edvard

Vi fikk gratis oppgradering og connecting rom. Hjelpsomme ansatte.

8/10

Excellent

19 Jul 2026

Mats

A good hotel for the price but it did not feel like the 5-star hotels we are used to in Canary islands. For example the shower hose was to short to be able to stand up showering. The breakfast was actually not so good. You had to wait in a line to get coffee and the only vegetables available was cucumber and tomatos. Overall a solid 4-star hotel that I could use again at low price.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Olga

Anbefaler på det varmeste
Bra om du reiser med barn

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Elisabeth

Fin beliggenhet, stort, fint og rent rom og hyggelig personale. Det som trekker litt ned, er at det ikke gikk an å stille air condition lavere enn 20 grader. Det ble litt varmt å sove i.

10/10

Exceptional

17 Jul 2026

Peter

Sehr gut

10/10

Exceptional

11 Jul 2026

Jacob

Fantastisk morgenmad

8/10

Excellent

09 Jul 2026

Elin

Fint

10/10

Exceptional

09 Jul 2026

Louise

Vores aircondition virkede ikke, og de gav os et nyt rum med det samme. Meget flot og samtidig hyggeligt hotel med hjælpsomt personale.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Kristine

Ligger sentralt og har alt man trenger.

8/10

Excellent

09 Jul 2026

Monica

Ok - men renholdet kunne vært bedre.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Medhat

For det første kunne personalet ikke hjælpe med vores aircondetion som ikke virkede så vi overnattede i i 30 grader og så spurgte vi om ikke de ville låse vinduet op så vi kunne få mere luft ind end de de 5 cm vinduet kunne åbne men detsværre det kunne de ikke få liv til af deres chef. Deres nye cafe område var nytteløs. Ingen bar/disk man kunne gå op til eller nogen knap man kunne trykke på, skulle man have hjælp skal man op til receptionen så ringede de efter en tjener som kom fra køkkenet i den anden ende af hotellet. Første gang ventede jeg i 10 min og anden gang i ca 5 min indtil jeg blev utålmodig og gik. Så den vaucher på 20 euro fik jeg ikke brugt. Det skal siges at jeg har benyttet bristol berlin i mange år og har altid været rigtig glad for det, især den service man altid fik af de 2 ældre herre (især ham den høje) men efter deres renovering og unge damer ved reciptionen tror jeg at bristol skal værre sidste udvej inden jeg booker den. Tak for mange gode år bristol

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Tine Bredahl

Der blev ikke gjort rent på værelserne og det savnede vi.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Maria

Sehr unfreundliche Personal
Nicht alles gut erklärt musste ich für alles doppelt
Bezahlen Unverschämtheit
Werde nie wieder in diesem Hotel kommen

10/10

Exceptional

05 Jul 2026

Philipp

Sehr schön renoviertes Hotel mit durchdachtem, ansprechendem Design und gepflegten Zimmern. Das zuvorkommende Personal, das moderne Gym, der Indoor-Pool und die vielen Extras runden den rundum gelungenen Aufenthalt ab.

Partner

10/10

Exceptional

05 Jul 2026

Ingvild

Flott hotell, god beliggenhet, veldig behjelpelig personell. Minis for renhold, særlig på badet/dusjen og gulvteppet var ikke støvsugd (fant brukte kontaktlinser på det).

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

gitte skov

A very nice hotel. Staff are helpful. All in all, very recommendable.

8/10

Excellent

30 Jun 2026

Janni

Best frontstaff ever. Thank you Lisa for your help and kindness in the reception. And not least for manifesting the weather with us

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Ramon

Alles war hervorragend. Das Personal war sehr nett und hilfsbereit. Der Innenpool war sauber und man konnte ihn Problemlos nutzen. Das Frühstück war sehr gut nur schade das am zweiten Morgen die Obere Etage (mit der Dachterrase) nicht genutzt werden konnte. Wir würden definitiv beim nächsten Berlin Besuch wieder kommen.

Partner

10/10

Exceptional

26 Jun 2026

Nicklas

Vi hade en fantastisk vistelse på Hotel Bristol i Berlin :)

Vi var tre personer som bodde i ett stort, vackert och mycket välstädat rum med sköna sängar och en riktigt bra AC, vilket gjorde vistelsen extra bekväm med tanke på att det var +30' varmt i Berlin.

Ett elegant lyxhotell vi gärna återvänder till då de serverar en god frukost, möjlighet till spabad med pool och det är ett hotell du blir glad att komma hem till efter en heldag på Berlins gator. Hotellet är trevligt inrett i en klassisk charm med modern komfort och en personal är vänlig, professionell och hjälpsam.