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Moxy Tulum

Riviera Maya / Playa del Carmen · Mexico

Av. Coba SurView location

9.0/10Excellent34 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Condition9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Moxy Tulum

With a stay at Moxy Tulum in Tulum (Zama), you'll be a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. This hotel is 2.4 mi (3.9 km) from Playa Paraiso and 2.7 mi (4.3 km) from Tulum Mayan Ruins.

Make yourself at home in one of the 122 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 9:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 180 to 360 per person
    • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 8)
    • Pet fee: MXN 500 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Jaguar Park 0.1 km / 0.1 mi
Hunab Lifestyle Center 0.4 km / 0.3 mi
Acceso al Parque Jaguar 1.6 km / 1 mi
Tulum National Park 1.6 km / 1 mi
Jaguar Viewpoint Tulum 1.7 km / 1 mi
Dos Aguas Park 2.5 km / 1.5 mi
SFER IK 2.7 km / 1.7 mi
Tulum Tower 2.9 km / 1.8 mi
Hospital de Tulum 3 km / 1.9 mi
Las Palmas Public Beach 3.1 km / 1.9 mi
Cenote Calavera 3.2 km / 2 mi
Playa Ruinas 3.5 km / 2.2 mi
Tulum Mayan Ruins 3.7 km / 2.3 mi
Tulum Beach 3.9 km / 2.4 mi
Casa del Cenote 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 122
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Lift access
  • Garden
  • Terrace
  • Meeting room
  • Business centre
  • Game room
  • Spa treatments
Show 2 more facilities & services
  • Breakfast
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Moxy Tulum

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Moxy Tulum

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Moxy Tulum

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Moxy Tulum

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Moxy Tulum

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BUNK BEDTRIPLE • BUNK BEDTPL.BK

    Photos are not available for this room type.

    Moxy Tulum

    TRIPLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Moxy Tulum

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Moxy Tulum

9.0
Excellent
34 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Condition
9.2 /10
Amenities
8.6 /10
20 reviews shown
10/10
Exceptional
17 Jun 2026
Barbara
We would definitely stay here again. The staff went above and beyond to make our stay comfortable. Clean and food was great.
Partner
10/10
Exceptional
15 May 2026
Davina
Really nicely designed hotel and room. Would definitely stay here again and good value for our trip. Free bikes so you can explore beach and town. Breakfast included is cooked to order. Can be a bit different each day e.g. help yourself to coffee / order through wait staff which at times was a bit slow despite many people not being there. This hasn't affected my overall rating at all but there isn't a wardrobe which is a bit annoying for slightly longer stays to hang clothes up. You need to bring your own towel to the pool as run by a different company.
Partner
10/10
Exceptional
10 May 2026
Ariana Benai
The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process.

The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy.

The hotel is located on a strip with several other major hotels, putting you in the perfect spot to either head to “La Valetta” where there are tons of trendy restaurants and coffee shops or over to the main beach strip where the beach clubs and Michelin-rated restaurants are located.

My only slight negative would be the pool setup. It feels a bit separate from the hotel experience since you have to either pay to rent towels or go downstairs to the front desk to get them, which makes the process less seamless. The pool area also doesn’t get much direct sunlight, so sunbathing and swimming weren’t as enjoyable as expected.

Overall, I would absolutely stay here again when I return!
Partner
10/10
Exceptional
27 Apr 2026
Jacobo
Breakfast was good and stay was fantastic
10/10
Exceptional
12 Apr 2026
Kiana Katherine
Beauty Hotel with top amenities. The breakfast selection was delicious and fresh everyday. The room were gracefully decorated. I would absolutely recommend The Moxy ! 10/10
Partner
4/10
Poor
30 Mar 2026
Glenn Albert
Did not eat breakfast , Park is good distance away ..staff was friendly..room was clean
Partner
10/10
Exceptional
28 Mar 2026
Davina
Was originally supposed to stay here for two nights but extended our stay for another three nights. The hotel is a beautiful design and the free bikes mean it is quite easy to get to the beach or centre of Tulum in 15-20 minutes. Everything felt brand new. Nice gym and rooftop pool too. We loved our stay here, would definitely visit again. Some minor points: breakfast can be confusing as when we were there some days coffee and fruit was out, but other days it wasn't. Also the bikes are a bit rickety but they do the trick!
Partner
8/10
Excellent
09 Mar 2026
Claudina
The room was clean and staff was friendly, I would recommend the Moxy hotel to my friends and family.
Family_with_children
10/10
Exceptional
23 Feb 2026
Ahna
Absolutely loved my time at Moxy. The staff is beyond friendly and helpful. Rooms are nothing grand but for one person maybe two it’s perfect. You don’t spend much time in your room anyways. Patito is a cute hidden gem and they have decent food. Location is in the middle of hotel zone and centro. The best part of the stay was most definitely the staff!
Self
10/10
Exceptional
22 Feb 2026
Raisa Jasmin
Great hotel and stay. Very clean and attentive.
Partner
6/10
Pleasant
13 Jan 2026
Manjinder
The room as shown in the pictures wasn’t what they gave me (pictures had
8/10
Excellent
11 Jan 2026
Ravieshwar
The hotel is on the right track, but improvements can be made, from minor to significant. Good is free bikes, free towels for the beach. Rooms are good. Gym lacks wipes to sanitize after. It's about $50 each way via cab to the beach area, which isn't their fault, but calculate whether you think it's worth it to be closer. Good staff, professional. Food is OK. Clean drinking water requires making requests to the desk each time. Parking is free and good. It's a beautifully designed atrium. For the price, it's really good. Area is safe as well.
Partner
10/10
Exceptional
31 Dec 2025
Osvaldo
Friendly and helpful staff! Especially Emilio, Alberto, Alison and all the kitchen staff including the chef. Great food and drinks!
Leisure Partner
10/10
Exceptional
28 Jul 2026
Miguel
Todo muy bien cuidado
10/10
Exceptional
06 Jul 2026
Cleber
O hotel era exatamente conforme anunciado. A equipe foi atenciosa. Área de lazer muito boa. Só a localização que deixa um pouco a desejar, um pouco longe do centro da cidade e da praia.
Partner
8/10
Excellent
01 Jul 2026
ROGELIO
La habitación está bien diseñada. Los pasillos están muy mal: alfombra raída, rota y parece sucia..; es desagradable.
Partner
10/10
Exceptional
15 Jun 2026
Maria
Personal muy atento y amigable
Business
10/10
Exceptional
09 Jun 2026
Esmeralda
Super lindo el hotel
Business
10/10
Exceptional
04 May 2026
Ana
Habitación limpia y un buen desayuno muy rico y cómodo todo
Family
6/10
Pleasant
16 Feb 2026
Jesper
No Breakfast, otherwise nice

Location & surroundings

Moxy Tulum
Av. Coba Sur, Tulum, Mexico

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Moxy Tulum

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