Name: DoubleTree by Hilton NDSM Wharf
Address: Ndsm Plein, 28, Amsterdam, 1033 WB, NL

10/10

Exceptional

15 Jul 2026

Harsha

Great stay, nice staff and clean room. Would recommend to anyone looking for a decent hotel near Amsterdam

Self

8/10

Excellent

13 Jul 2026

Serhat

Good hotel

Partner

10/10

Exceptional

09 Jul 2026

andrew

Nice room great view of the water

Friends_and_family Family

4/10

Poor

06 Jul 2026

Graeme

Hotel is in a place ideally located if you want to commute to get out of the hustle and bustle of Amsterdam central but you need to take a 10 minute journey on a free ferry, that is very reliable.
As for the hotel, the staff are great and very accommodating, our room very small and cramped on the 2nd floor, when we pulled the curtains there was all dirty marks ( which looked awful) and the hand soap there was hardly anything on it, pillows were awful and bed was uncomfortable (personal preference), what frustrates menus that this is a Hilton hotel and I don't expect to deal with cramped rooms that are not looked after.
I would like to say the staff were great.
We stayed 2 nights, and unfortunately will now be more careful when booking a Hilton hotel.

Partner

8/10

Excellent

27 Jun 2026

Toni

A lovely hotel , the view from my room was amazing . Welcoming staff and a comfortable bed . I stayed off 3 nights to attend my sons wedding from Uk

Self

10/10

Exceptional

06 May 2026

Ana Cristina

Outstanding in every sense of the word. The staff were incredibly friendly and even welcomed guests with fresh cookies 🥹

Breakfast was delicious, with plenty of options and really good quality food. The rooms were clean, modern, and had beautiful views. Because of the location, it’s also super quiet, perfect if you actually want to rest, while still being close to amazing restaurants and bars.

The location is ideal if you prefer staying away from the busy city centre. The hotel is just a 5-minute walk from the pier, where you can catch a free ferry that takes you to the city centre in less than 10 minutes ❤️

Can’t wait to come back to Amsterdam and come back to this hotel

Friends

6/10

Pleasant

16 Apr 2026

Melody

Too far from central station

Partner

6/10

Pleasant

07 Apr 2026

Dolma

We reached hotel around 10.30 pm. Lighting of the room was too dark and very few cabinets luckily we stayed only 3 nights so don’t have much clothes. Restaurant is same poor lighting. You don’t know what’s on yr plate . Don’t know whether the plates or anything clean or not. Breakfast was basic and every day same and cold. Bathroom in the room was quite spacious and clean. WiFi was fast. Ferry close to the hotel which takes you to the city or central station…

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Emil

Great service from the staff

10/10

Exceptional

09 Jan 2026

Mary

The staff we absolutely amazing. Obi helped us at check in and he could see how tired we were after having cancelled flights. He was able to get our room open early for us and it meant the world. The restaurant staff were kind and accommodating. The room was beautiful. I will be coming back.

Partner

10/10

Exceptional

28 Dec 2025

Elnaz Asheghi

Very lovely staff, clean and safe.

10/10

Exceptional

22 Dec 2025

Andre

Yes, the staff were fine

Leisure Self

8/10

Excellent

15 Dec 2025

Amii

Clean room, pleasant staff, easy check-in (always appreciate a cookie!), great location.

Self

10/10

Exceptional

20 Nov 2025

Sean

Clean functional room, helpful and professional staff. Convenient location

Leisure Self

8/10

Excellent

05 Oct 2025

Roderick

With the passenger ferry terminal to central station being right next to the hotel its actually really convenient for Amsterdam central

Business

6/10

Pleasant

05 Oct 2025

stewart

My room was always cold until I found that the outside door/window was not properly closed and locked.

Leisure Self

10/10

Exceptional

04 Sep 2025

Carl

Enjoyed our stay here as always

Business_and_leisure Partner

6/10

Pleasant

24 Aug 2025

Einar Gunnar

A massive rock festival on a square nearby. Was in a room where the noise was unbearable (no chance watching TV). On the second night I paid to move to a room the furthest away from the festival. Much better. Feel the staff (very junior) should have taken care of matters to ensure a good stay regardless of cost. Will not stay again.

Leisure Family

8/10

Excellent

18 Aug 2025

John

Restaurant and Fitness center were being remodeled during our stay so amenities were limited

Leisure Partner

8/10

Excellent

12 Aug 2025

Irene

Very nice location

A very good bed, the bathroom is in good condition with quality towels and toiletries.
The only problem is the aircon is very noisy, and you need it at night.

Partner

10/10

Exceptional

29 Jul 2025

Viktoria

Me and my partner were here for a weekend, and it was lovely. Quiet place, only few steps away from the free ferry that takes you to the city. The ferry goes often and fast. Hotel is cozy, the rooms are clean.

Leisure Partner

8/10

Excellent

05 Jul 2025

Yunshi

Not accessible by public transit system

Business Self

10/10

Exceptional

16 Jun 2025

Arturo

Very nice and comfy room

Leisure Partner

10/10

Exceptional

27 May 2025

Gari

Not that we stayed in the hotel much, but very clean and comfortable rooms. The breakfast was also very pleasurable, with a wide variety of options.

10/10

Exceptional

27 Apr 2025

Norma

All of the staff were friendly and very helpful. I’ve never been treated so well in any other hotel I stayed in.

Leisure Friends

8/10

Excellent

14 Apr 2025

ANA

El hotel es lejos del centro de Amsterdam , tienes que agarrar un ferry para ir y regresar .

Leisure Family

10/10

Exceptional

13 Apr 2025

Marco

Great place to stay
15 min from Centraal Amsterdam with the free shuttle.

Leisure Family

10/10

Exceptional

20 Mar 2025

Robert

Great Hotel with all the typical DoubleTree amenities you would expect incl. the Crabtree and Evelyn shampoo, body lotion, hand wash etc.
very comfy beds as well!

Business Self

10/10

Exceptional

23 Dec 2024

Maimoona

Lovely hotel, would come back to it if I visit Amsterdam again

Partner

10/10

Exceptional

17 Dec 2024

Virginie

Super hôtel

Un hôtel que je recommande vivement.
Situé à 15 minutes en ferry (gratuit) de la gare, cet hôtel offre un confort que je n’ai jamais vu pour un prix aussi abordable.
La chambre super spacieuse, le lit très confortable, la salle de bain et douche gigantesque, un Acceuil souriant avec un cookie dés la réception puis la boîte de galette offerte dans la chambre, un espace bar/restaurant cosy.
Enfin cet hôtel mérite 5 étoiles !

Business

10/10

Exceptional

13 Dec 2024

Shivakumar

Close to Ferry

Business Friends

10/10

Exceptional

01 Dec 2024

Julian

Great Hotel and Staff will definitely stay here again on my next trip to Amsterdam.

Leisure Partner

10/10

Exceptional

10 Nov 2024

Adriane

Staff was amazing and accommodating. Location is perfect to everything. Just be sure to take the F4 ferry from central to the hotel. Puts you within steps away from the hotel

10/10

Exceptional

01 Oct 2024

Al

I don’t know where to start. Samuel at the front desk took a personal interest in our stay. He went beyond to accommodate our needs. The restaurant had the best burger in Amsterdam and the service there was exceptional as well. We have stayed at 5 star hotels and they could not match the kindness and competence of this staff. Thank you for all you did for us and for making our stay special. Bravo

Leisure Family

10/10

Exceptional

26 Sep 2024

Christopher

A nice, clean and updated hotel with friendly staff and quick service. The area around the hotel was a bit dirty and weird though.

Leisure Friends

4/10

Poor

19 Sep 2024

Debbie

No room available when checking in

Upon checking in, we were told our room's air-conditioning was broken. We were traveling with 3 other couples, whose rooms were all unaffected. We were given to option of moving to another hotel 15 minutes away. This was not acceptable as we had reservations for the Ann Frank tour and would have missed it do to the time of arrival to the offered hotel, not to mention being separated from out group. After being told many times there was not room available, I was clearly very disappointed, it was then another employee gave us a room. I understand maintenance issues happen, but I believe a room was available, but was being reserved as it was an upgrade from the room I had booked. We were also told that rooms were overbooked.

Friends_and_family Friends

10/10

Exceptional

28 Aug 2024

Yusuf

Close to amsterdam centreal

Business_and_leisure Self

8/10

Excellent

26 Aug 2024

Adrian

We enjoyed the free ferry ride to and from the hotel. The property is quite new and modern design although quite isolated.
We had a room on the top floor, being summer it was very hot and the air con had to work very hard to cool our room down.
The staff were reasonably helpful and breakfast was great. Overall it was a good stay.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Sean

Great location to park and stay. Clean, beautiful hotel and the ferry is the perfect way to get to Central Amsterdam!

Leisure Partner

10/10

Exceptional

18 Jun 2024

Mark

Staff was helpful. Particularly Amed (?) on the early morning shift. Thanks!

Business Self

10/10

Exceptional

05 Apr 2024

Chris

Staff were welcoming and friendly throughout which was fantastic to see!

Room i was in 808 was immaculate as expected and breakfast was also good.

Would definitely recommend!

Business_and_leisure Self

10/10

Exceptional

15 Jan 2024

Minoru

Perfect stay, perfect location. Away from all the hustle and bustle but just short free greet ride away.

Leisure Partner

10/10

Exceptional

05 Dec 2023

Phil

Business trip

Overnight on business in the neighbourhood. Very comfortable room and and excellent breakfast.

Business

8/10

Excellent

04 Nov 2023

Joanne

Good hotel within easy reach to city sites

The room was a good size and rhe bathroom was roomy with quality towels (& facecloths...not commonly found in european hotels). One downside..the lighting was not great. Location was within a few minute walk to the ferry to the Centraal Station so most of the city sites were easily reached. Overall, a good stay

Self

10/10

Exceptional

31 Oct 2023

Peter

The location was excellent beside the ferry from central station... The room was spotless and very close to lift... The staff were excellent and friendly and obliging... Food was excellent..
Room was a little bit dark but I know that was going to be the case.

Leisure Partner

4/10

Poor

10 Oct 2023

Joe

Over priced small jail cell

Stayed two nights before a cruise in the smallest hotel room I have ever been in,the area around the hotel looks like a homeless camp. The windows of the hotel have metal mesh covering them looks like a prison. The rooms have a queen bed with just enough room to get around it and a small bathroom. Housekeeping forgot to clean our room so after a long day of site seeing we came back to a dirty room and no clean towels. The restaurant is way over priced even for a hotel restaurant (32 euros for a cheese burger and fries) . Don’t waste your money on this place

Partner

8/10

Excellent

26 Sep 2023

JAMES S

We enjoyed our stay at the Hilton. It is very convenient to the railway station just a short ferry ride, which we also enjoyed. It is located in an apartment residential area with a lot of commuters on the ferry every morning and evening. The facility has a nice breakfast buffet that we enjoyed several times. The staff in the Dining room were superb. There are several nice restaurants within walking distance along with some carry out places. There is a fantastic amount of street art around the area which we thoroughly enjoyed but some might feel concerned about it. We were also happy with the more reasonable price of this hotel, versus some of the others down by the rail station.

10/10

Exceptional

22 Sep 2023

Mindi

We loved our stay, it was a great location, absolutely amazing spot. Great facilities & staff.
The only minor issue we had was the limited air flow in the room. Being on the ground floor there was only 1 window with a very slim opening which didn’t allow much flow & air conditioning was far from the bed so it’s effectiveness was minimal in that area of the room.
Other than that one issue, everything was fantastic, staff we very helpful, everything was clean & as expected of a Hilton standard.

Business_and_leisure Partner

4/10

Poor

20 Sep 2023

O

No more Hilton Hotels for me

I was quite upset because they charged me 20 Euros for late check out. This is the first time I got charged this. When I asked the counter in the morning, I was not told of this charge.

I have stayed in many hotels in my life, when I request for late check out, none have charged me. This is the only one. Probably the last time I will stay with Hilton

Self

2/10

Poor

11 Sep 2023

Verified traveler

Unfortunate experience

Death in the family and we couldn't get the stay refunded.

Business

8/10

Excellent

25 Aug 2023

David

Nice hotel but NDSM is very out of the way feom Amsterdam centre.
There is a ferry available but you need to time it correct otherwise you wait for it to arrive and then have the 15min sail. To quickly nip into Amsterdam for a look and some food already will take 1 hour for the travel. Last boat sail 11.30pm so your also on a curfew.

Room has aircon but it does not fully turn off. Pressing the off button simply turn the temp off but not the fan and the window does not open.

Ok for a business stay but if staying for leisure I would suggest booking in Amsterdam central.

Business Self

10/10

Exceptional

24 Aug 2023

Yavuz

Wir wahren sehr zufrieden mit der Hotel sehr saubere Zimmer große Bad vor allem die Fenster von der Decke bis Boden Panorama Ausblick. Ich werde jedem empfehlen.
Auch die personal sind sehr freundlich.

Leisure Family

4/10

Poor

24 Aug 2023

M

Great looking rooms. Poor sound insulation

Room walls are paper thin, could hear next rooms phone calls until 3.00 am!

Business

10/10

Exceptional

07 May 2023

SANDRA

Great spot.
Could be a bit noisy as there is big parking lot.

Leisure Family_with_children

8/10

Excellent

23 Apr 2023

Jody

This hotel’s biggest asset is its location. The hotel is right next to the free ferry that takes you directly into Central Station. Therefore, within 15 minutes you’re in the center of Amsterdam with access to metro, tram, buses, and the train! Around the hotel is an artsy community. There is Straat, the museum of street art and graffiti next door, but otherwise very little at this location…mostly workers live in this area and commute.

Leisure Partner

10/10

Exceptional

22 Apr 2023

Tamara

Very comfortable and clean

Leisure Friends

6/10

Pleasant

10 Apr 2023

olga

The cleaning was just making our bed and folding towels. The staff was nice, but not very helpful, the area is poorly lit by night and looks like a construction site. None of this would be a real problem had it not been for the price. That was the most expensive average hotel I've ever stayed at.

Leisure Family

10/10

Exceptional

16 Mar 2023

Anja

The beds were very comfortable, the breakfast was very delicious and a big variation. Staff very friendly, rooms clean.

Area is interesting, but not that urban. However you have a ferry which can bring you quick to the central station.
All in all I was very positively surprised.

Business Self

10/10

Exceptional

18 Feb 2023

Verified traveler

we stayed for one night only, when we arrived we were greeted by a lovely man who gave us warm cookies! & then explained everything to us, like where to park & free ferry service across the street into the centre of Amsterdam, rooms were beautiful & clean

Partner

10/10

Exceptional

06 Dec 2022

james

It was great, everybody was very friendly and Simone was so helpful

Self

6/10

Pleasant

01 Nov 2022

Burak

Not bad

Business Family

10/10

Exceptional

21 Oct 2022

Verified traveler

Great location and hotel

I spent time researching hotels in Amsterdam and finally booked this one. Location is great. 10 min ferry ride to Amsterdam central station - It’s FREE! The ferry is roughly every 20 mins. The location is quiet and very close to a grocery shop, STRAAT museum and several restaurants. The room was clean (a few marks on the carpet but that was all) and spacious with great views. We were in a twin room which was situated at the back looking over the NDSM warf. We could still see the river from the side window. Breakfast was a continental buffet - very nice and choose of hot and cold food. The restaurant at night was good. We had room service once which was very speedy. Staff friendly.

Friends_and_family Family

8/10

Excellent

22 Sep 2022

Lucas

Nice hotel.

Like all hotels in Amsterdam, prices are over the top.

Leisure Family

10/10

Exceptional

13 Sep 2022

John

modern, nice

NDSM is still not the most central location in Amsterdam, but if you need to stay there, this hotel is the best. great breakfast, nice lunch / dinner options. clean, modern, super nice staff. If you want to go to the city, the FREE ferry to Central is right there, every 15 minutes rush hour, 30 minutes otherwise. (even some night).
Did not like the free marked around the hotel over the weekend, they are almost fully boxing us in.

Business

4/10

Poor

09 Sep 2022

Sajun

Ive stayed at this property 3x prior but its gotten worse and worse! The internet was terrible for some reason! So slow and not worth staying here alone for that! We also had unused clean glasses in the room but staff demanded they change them and ended up changing them for dirty ones! Towels werent cleaned or replaced and by the end of our stay we had 1 small face towel! We also had left a room key in the power slot while we went out for dinner and when we came back someone took the room key and we werent allowed a second room key for the 2 of us! This meant we couldnt charge computers or devices while we left to property to explore! Overall its too bad because we like this area and had good experiences with this hotel but after the 4 nights we recently stayed it just isnt worth going back!

Leisure Partner

8/10

Excellent

19 Aug 2022

Dmitry

Liked the location and accessibility
Didn’t like: dusty room

Business_and_leisure Family

2/10

Poor

19 Jun 2022

Adam

Louder than hell and meaner too!

The loudest night of my life - room windows and wall reverberated throughout the night from incredibly loud outdoor concert nearby. When I went down to front desk at complain at 12 midnight the desk attendent was smiling during a call with other guests who were complaining about the music. He laughed when I told him I shared the concerns. His response was that people could make as much noise as they wanted until 4am - actual Amsterdam law is 11pm. He provided ear plugs only after I insisted on them, and the ear plugs were not sufficient to drown out the cacophony from outside. In addition, the hotel did not supply queen sized beds that were contracted.

Friends_and_family Family

8/10

Excellent

19 Jun 2022

Christy

Thanks for a place to stay on a busy Friday night.

Leisure Family

10/10

Exceptional

31 May 2022

Nicole

Nous avons séjourné 3 nuits, il est très facile de se rendre au centre-ville avec le ferry. Un hôtel idéal l’ouîmes de la foule et en même temps près de centre.
Nicole du Québec Canada mai 2022

Leisure Family

10/10

Exceptional

15 May 2022

Richard

Modern, clean with great views of Amsterdam.

Business

10/10

Exceptional

19 Apr 2022

vivian

We had some problems with downloading Covid test results before flight check in to return home. The front desk staff was so helpful making phone calls for us. She made multiple calls requesting test certificates emailed to us till we received it. The property is centrally located, a 7 minute free ferry ride to Amsterdam centraal.

Leisure Partner

10/10

Exceptional

31 Mar 2022

Anne

Everything

Leisure Partner

10/10

Exceptional

17 Mar 2022

Donna

Nice, clean, and welcoming

Business_and_leisure Self

10/10

Exceptional

05 Mar 2022

Wayne

Clean

Leisure Friends

10/10

Exceptional

26 Nov 2021

Melissa Santa

Excellent property with friendly and helpful staff. The ferry (free) is super convenient for getting across to the main area of Amsterdam. We arrived much earlier than check in after traveling all night. They gave us warm cookies and immediately got us checked into our hotel.

Leisure Partner

10/10

Exceptional

31 Oct 2021

Liam

Amazing

Amazing staff and room.

Friends_and_family Friends

10/10

Exceptional

27 Jul 2021

Verified traveler

God location with reasonable price

Good location just a few steps from the ferry to the Central Station. We went by car, which is also easy to get there and the parking is not as expensive as Amsterdam in general (we paid 15 euro/day). The area is super cool with a lot to explore. Beautiful view from our room (river view). Lovely staff!

Partner

8/10

Excellent

21 Sep 2020

Eric Jan

Fine hotel for a night or 2

Great location, the view on the canal is worth it!
Clean, small, but good room.

Good
- remarkably affordable
- good bed
- clean
- silent rooms
- window can open
- aircon you can adjust to 18 celsius

room for improvement
- check in procedure is ridiculously slow
- upsell to a room with a view for 10 bucks (just make it free if possible)

Partner

10/10

Exceptional

05 Aug 2020

R B

Helpful during hardship situation

It was amazing moment to stay and offered by its great hospitality. Would recommend to stay again.

Business

2/10

Poor

15 Mar 2020

Verified traveler

No compassion in respect of coronavirus!
No understanding what is going on in the world!
Not consumer friendly at all,

Leisure Family

10/10

Exceptional

08 Mar 2020

Verified traveler

The friendly and helpful staff, unique location and great facilities make this place a great pick.

Leisure Partner

8/10

Excellent

22 Feb 2020

Verified traveler

Great location and amazing views. Easy to get to. Beautiful clean hotel. Great breakfast

Friends_and_family Family

8/10

Excellent

10 Feb 2020

Verified traveler

Your positioning, close to transport (ferry ) access to Amsterdam.

Friends_and_family Family

10/10

Exceptional

10 Feb 2020

Verified traveler

Really lovely staff, super helpful and cant fault them at all. They really went out of their way, and a great asset to the hotel. The location was also great - Although on the map it looks like the hotels a bit far out, the ferries are really regular and efficient, and it’s actually really nice doing a journey on the water every day! The ferry is free too! There are also two really nice restaurants nearby - no ferry needed. Would highly recommend this hotel.

Leisure Family

10/10

Exceptional

29 Jan 2020

Rene

great value for money

The guy in the bar amazing. Reception staff bit cold but effective. We loved the free boot from city to the hotel.

Partner

10/10

Exceptional

23 Dec 2019

Akin

The Hotel in a perfect location 15 minutes ferry from the center which is free you leave the noise and hustle to the quiet of your hotel room enjoying the best of both worlds proximity to everything yet not paying the price

Friends_and_family Friends

10/10

Exceptional

02 Dec 2019

Hormoz

Highly recommended :)

Very well designed and equipped.
Clean with fair price
Highly recommended

Business

8/10

Excellent

28 Nov 2019

Esmy

Need to take Ferry or taxi/Uber to Central Station.

This DoubleTree location is NOT next to Central Station that being said, Ferry is very accessible - just check schedule.

Business

10/10

Exceptional

02 Nov 2019

Verified traveler

Fantastic staff. Hotel was a convenient 10 mins free ferry from Centraal Station. Fab rooms with great views of the river.

Friends_and_family Friends

10/10

Exceptional

30 Oct 2019

Carrie

Modern, friendly, clean and convenient.

I’ve stayed here a couple times now. With the ferry that takes you straight to Amsterdam Centraal right there, it’s quite conveniently located. The rooms are quiet and very clean, and some offer great views of the river. The staff is courteous and helpful. Upon check-in, you’re even welcomed with a warm cookie. It’s wonderful.

Business Self

10/10

Exceptional

17 Oct 2019

Tim

Hotel and location superb!

Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

Unique experience taking the ferry to city centre which is the most convenient way to get there. Great hospitality and v comfortable room. Enjoyed my stay.

Business_and_leisure Partner

10/10

Exceptional

29 Aug 2019

Michael

Good review

This was our first stay with Double tree and we were very impressed by quality of accomodation, service , food etc.

Well done!

Partner

8/10

Excellent

25 Aug 2019

Ahmet Gürkan

Ergenekon

Very nice clean hotel with helpful & smiling people. I especially recommend their tasteful restaurant “Brooklyn” for breakfest dinner.

Family

6/10

Pleasant

04 Aug 2019

Verified traveler

Room was fine, front desk staff were very helpful, but it is in an industrial area, not at all near Amsterdam Center. High cab cost to get there from Schipol.

Leisure Self

10/10

Exceptional

03 Aug 2019

Diana

Great hotel with easy access to central Amsterdam

We stayed at the Doubletree in NDSM Wharf for 8 nights. It’s a great hotel and the staff are super helpful. The location is good as well. A free ferry runs to/from Central Station every 30 minutes (15 during rush hours) so you can easily get to everything Amsterdam has to offer. However, the NDSM Wharf area is a great place to get away from the overcrowded parts of the city. There are a handful of great local restaurants and a huge flea market (as well as numerous art and music festivals during the summer months). We will definitely stay here again.

10/10

Exceptional

25 Jul 2019

Patrick

Wonderful

8/10

Excellent

14 Jul 2019

Verified traveler

The only minus - location.
Ferry is needed to get to the city.

Leisure Family

2/10

Poor

01 Jul 2019

Jordan

NEVER AGAIN

Our entire company, our friends and my family will NEVER STAY at this Doubletree in Amsterdam EVER AGAIN. These people treated us like we were some kind of criminals. Our kids were afraid of the staff. This is like 1940-45 all over again. This is ridiculous. I had to run to the room and get our stuff out of this hotel. Furthermore, we will hire an attorney to deal with this hotel. I this behavior change because this not good for Holland “Amsterdam “

Family

10/10

Exceptional

30 Jun 2019

Mohammad

I liked the clean places, and the good services, and alos very great location, well the window not able to be open wich is a little bit not good but it's not bad

Business_and_leisure Partner