Name: SpringHill Suites Minneapolis Eden Prairie
Address: 11552 Leona Road, Eden Prairie, 55344, US

10/10

Exceptional

13 Jul 2026

mindy

Checked me in early, room was good and reasonable

Family

10/10

Exceptional

07 Jul 2026

Brenda

Great stay Devin checking, the room, breakfast and checkout!

Partner

6/10

Pleasant

26 Jun 2026

Mark

The staff was great. Breakfast was great. Common areas were clean until weekend youth sports teams came and made messes in hallways. The room itself was just ok. The bathroom was worn and in need of updating. The toilet and bath were separated by a door and it honestly felt like an old gym bathroom. Also was not ideal for traveling with kids as the bathroom sink area was in between the beds section of room and you couldn’t really use it without shining light on beds while kids were sleeping. It’s like it just wasn’t really well thought out for family travel. Also can’t stand the little square pillows on the bed. Overall it was descent but will probably not stay again.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Ann

Clean room, good location

Family_with_children

8/10

Excellent

21 Jun 2026

Mark

Great location and breakfast

Partner

8/10

Excellent

21 Jun 2026

Andrew

Room was good space and well played out.

Family_with_children

10/10

Exceptional

15 Jun 2026

Rhonda

Very quiet hotel. Large room for the price point

Partner

10/10

Exceptional

10 Jun 2026

Kyoung Ha

The elevator needs to be upgraded
It was worn and not clean looking
Otherwise it was pretty good

Partner

8/10

Excellent

08 Jun 2026

Nikole

Our stay at the Springhill Suites was pretty good, but not as good as The Holiday Inn in the same town. The breakfast was ok, but not as good. The standard room was a 2 queen with an un comfortable pull out couch. There is not a full kitchen, rather just a mini frig and microwave and a small sink. The price was the same as one with more room and 2 bathrooms at The Holiday Inn. The hot tub and pool were nice to use. Not a bad stay, but I wouldn't choose it over the Holiday Inn or even the Comfort Inn, which is a lot cheaper. There is also a daily parking fee, but they waived it for our week long stay.

Family

10/10

Exceptional

14 May 2026

Mary

This is a nicely remodeled hotel. Room was spacious, quiet, clean and very comfortable. Staff were very friendly and breakfast was hot and plentiful.
I have stayed here before and will stay here again when in the area.

Friends

6/10

Pleasant

27 Apr 2026

Benjamin

I expected better from suites. It was fine and adequate but nothing great. A bit outdated. Tv was on one side of room so couldn’t use it very well. Bathrooms weren’t completely gross. Decently clean but some maintenance issues you’d expect with age. Better than a super 8 or the neighboring Spark, but definitely not nice. The common space was nice but we got drowned out and left when a group got crazy loud. Breakfast was hardly edible and we aren’t fancy eaters. Beds were low but could have been because they gave us a handicapped room. Slept well and did the job for a family of four.

Family_with_children

8/10

Excellent

26 Apr 2026

Sandie

Very busy weekend at the hotel and the noise was crazy at night with slamming doors and kids running around, you could hear them jumping in the rooms as if wrestle mania was going on.

Family

10/10

Exceptional

26 Apr 2026

Michael

Pretty nice! Stayed this past weekend for a hockey tournament. Room was comfortable for a family of 5 and the pool and hot tub were nice too. Property was pretty clean and the breakfast was good.

Family_with_children

10/10

Exceptional

29 Mar 2026

Charlotte

All was good

Self

10/10

Exceptional

21 Mar 2026

Krystal

Room was clean nice hotel definitely would stay again

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Jeffery

The AC didn't work but everything the was great.

10/10

Exceptional

02 Mar 2026

Sandie

Clean, friendly, quiet, beds were comfortable. Standard hotel breakfast. Would definitely stay here again.

Family_with_children

6/10

Pleasant

01 Mar 2026

Candice

The breakfast was subpar, the room needed maintenance, and the staff were nice, but this is on the lower end of quality. It was more like in tbe 6.5 to 7.5 star range, not 8.6.

Partner

10/10

Exceptional

15 Jan 2026

Leticia

Customer service was excellent very clean. Yes, I will go back.

Business

10/10

Exceptional

04 Jan 2026

Nicholas

Clean room

10/10

Exceptional

29 Dec 2025

Jill Peterson

Wonderful room. Excellent staff.

10/10

Exceptional

21 Dec 2025

Reynaldo

The two-night stay was comfortable, the rooms were clean, the breakfast was good with several options, and the pool was clean with warm water. It's a shame the jacuzzi wasn't available... Parking was available... I recommend it

Friends_and_family Family

6/10

Pleasant

19 Nov 2025

Molly

Hot tub was down and room smelt like smoke and 2nd room door deadbolt got stuck so we got locked in the room

Leisure Friends

6/10

Pleasant

15 Nov 2025

Herbert

The room we were in was in need of attention. There was a large water damage spot in the ceiling. Two of the electrical outlets were loose. The carpet was very dirty. The elevators were very dirty and in need of repair.

Partner

8/10

Excellent

10 Nov 2025

Christina

The only issue I had was other guest. Please put teenagers and kids on the first floor if they are going to run and jump and stomp till midnight

Business

10/10

Exceptional

30 Oct 2025

Jonathan

Very clean hotel, good hotel breakfast

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Lyle

Staff was good room was nice and well maintained thank you

4/10

Poor

20 Oct 2025

shiva durga prasad

Disappointing Stay – Checked Out Within an Hour

We had to check out and find another hotel within an hour of checking in due to the poor condition of the rooms. The accommodations were outdated, not properly cleaned, and had issues with mosquitoes and bugs. We requested a room change, but the alternative provided was equally unsatisfactory. Upon informing the front desk that we would not be staying, they were understanding and promptly assured us of a full refund, which was processed without any issues. While the staff was courteous and responsive, the overall condition of the property was disappointing.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Pitty

Healthy breakfast

6/10

Pleasant

16 Oct 2025

Hava

The pool was not clean and the hot tub was not cleaned in service. Those were part of the reason we wanted to stay at this hotel.

Leisure Partner

8/10

Excellent

12 Oct 2025

Sandie

Would book again. Clean, quiet, comfortable. Only issue was in a handicap suite and there was not enough room to get to the bathroom due to furniture in the way. Nit enough space for a wheelchair to pass through. We were able to move the dresser, however it was still difficult to pass due to lack of space.

Leisure Family_with_children

8/10

Excellent

10 Oct 2025

Lynette

good breakfast, efficient staff

Partner

10/10

Exceptional

09 Oct 2025

Mathew

Check in was smooth and the rooms were clean and comfortable. Definitely be on the list of places to stay when we travel there again

10/10

Exceptional

30 Sep 2025

Mark

Should have newspapers available to customers.

8/10

Excellent

29 Sep 2025

Felice

Clean room, shops nearby, sofa bed could use a new mattress, it’s awful. Couch not very comfortable at all. Air works great! Front desk staff encountered were friendly, approachable and helpful!

Friends_and_family Friends

6/10

Pleasant

22 Sep 2025

LeRoy

The hotel is in need up an update, especially the bathrooms, but otherwise was clean. The only big beef I have is the unmentioned $3 a night for parking that they are not up front with. It's only in the fine print but not included in the price when book the room. If you're going to charge more for those things, then be more transparent with it instead of hiding it in the sub menus and finding a new charge when I get home.

8/10

Excellent

21 Sep 2025

Crystal

Spa was down

Leisure Family

8/10

Excellent

13 Sep 2025

Lashonda

The kiddos loved the pool

Leisure Family_with_children

10/10

Exceptional

12 Sep 2025

Diane

It was a pleasant stay staff and rooms were nice

Leisure Family

6/10

Pleasant

08 Sep 2025

Ashley

Worst bed possible

Overall, the amenities were good and the staff was friendly and helpful. The front desk put me in a handicap because I was walking with a cane. Those handicap bed are the worst thing I have ever slept on. You can't roll over well on those, they are way too low for my needs and they sink in too far for a tall person (myself) to get out of the bed safely without risk. I woke up to the worst back pains I've ever had and was unable to stand upright for hours because of how you sink into the mattress.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Cheryl

Very nice staff

Leisure Partner

10/10

Exceptional

23 Aug 2025

Richard

Rooms for big and plenty of beds

Leisure Family

8/10

Excellent

10 Aug 2025

Mitchell

Everything was great, the lady that checked us in was awesome friendly and did a very good job with everything. The only negative is that the beds were not very comfortable and the hot tub was out of order and we were very excited to use it

10/10

Exceptional

08 Aug 2025

Dennis

The staff was great

Leisure Family

6/10

Pleasant

06 Aug 2025

Kayla

Bathroom shower was mildewed/moldy on ceiling. Hot tub was out of order, but wasn’t mentioned until you walk into pool area. Pool was much smaller than anticipated-but live and learn.
2nd floor was not ideal for a light sleeper…can hear everyone above and through the walls.
Front desk staff were incredibly friendly and pleasant. The housekeepers were knocking on the door repeatedly at 930am until I answered on check out day (Check out is 11am) to get in to clean. That wasn’t awesome…Breakfast was standard continental but packaged waffles for re-heating. Location is ideal for getting off/on interstate and Eden Prairie mall is walkable,

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Hamdan

Good

10/10

Exceptional

03 Aug 2025

Elsa

It was a great place to stay. Would definitely stay there again.

Leisure

10/10

Exceptional

30 Jul 2025

Verified traveler

Great and clean!

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Levi

A great hotel and location

Very clean.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Ashley

The room was spacious and clean, and the bed was quite comfortable.

Leisure

10/10

Exceptional

21 Jul 2025

youre_done

Comfortable stay, spacious room.

Business Self

6/10

Pleasant

19 Jul 2025

AJ

Meh

It was OK. We would not stay again. Rooms felt humid. One of our two rooms smelled faintly musty. Had to request sheets, pillows, blankets for pull out sofa. Hot tub was out of service. Breakfast was not great. Staff was OK, not super friendly, just OK. Housekeeping made us feel rushed 2 hours before checkout. Location was good. Overall just a mediocre hotel.

Friends_and_family Family

4/10

Poor

15 Jul 2025

Carrie

I booked this hotel specifically because it had a hot tub, but when we got there the hot tub was out of order

Leisure Family_with_children

6/10

Pleasant

30 Jun 2025

Ryan

Great staff, everything else okay

Staff was very nice. Rooms were dated. Water leaking from ceiling. Pictures online were not consistent with available rooms.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Rachel

Their was stains on the carpet, a broken shelf in the shower, and the room smelled of cigarettes. The first room we had had a mildew smell and wet carpet. The staff was great and changed our room. It was better, but still had the cigarette smell, stains, and broken things.

Family_with_children

6/10

Pleasant

28 Jun 2025

Katie

Check in was a slow process. It’s not to quiet. Can hear the elevator doing, people walking up above.. otherwise the rooms were nice, spacious, and clean

Leisure

10/10

Exceptional

12 Jun 2025

Rosalie

Very nice.

We liked the stay and breakfasts. Clean and comfortable. Quiet and safe.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Margaret

It was an amazing experience for me , my sister and our kids we will love to come back.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

robin

It was a good experience ,no problems.

Friends_and_family Family

6/10

Pleasant

26 May 2025

Clarissa

Okay, I guess.

A lot more hidden fees which was unexpected. I have charges on my card after we checked out that I have no idea what are for. Hot tub was out of order, which was disappointing. Breakfast area was awkwardly set up and food was meh. Room didn’t have enough toilet paper or towels.

Friends_and_family Family

10/10

Exceptional

21 May 2025

Janice

Very nice place with great rates. Dining within walking distance

Leisure Family

10/10

Exceptional

12 May 2025

Valeria

The best hotel I ever stayed in, had every amenities I needed!! As a family! 10/10
felt like a studio! A home! Great housekeeping as well. Extraordinary staff.

Leisure Family_with_children

10/10

Exceptional

05 May 2025

Diane

All was ready, all was clean. The staff was wonderful.

Leisure Partner

8/10

Excellent

27 Apr 2025

Rhonda

We booked this hotel mostly because of location and that it had a hot tub. We got there and the hot tub was broke and empty. I told the front desk that'd be the same as if I picked the hotel because 5 kids wanted a pool and we got there and it was broke and empty. Not good. Our fridge in the room had a whine to it so after laying in bed and the annoying whine we had to get up and unplug it. However if you want a great bed this they have awesome ones. Can't complain about a free breakfast. Nice outdoor patio. Halls need an update. They felt dirty. It was a okay place but I would not stay here again.

Leisure Family

8/10

Excellent

26 Apr 2025

Gregory

There were ants in the room.

Business_and_leisure Family

10/10

Exceptional

24 Apr 2025

Tessah

Great location, easy access

Leisure Family_with_children

10/10

Exceptional

18 Apr 2025

Tennile

Thanks, will stay again!

Leisure Family

8/10

Excellent

16 Apr 2025

Guy

Bring your own light bulbs . Springhill's are poorly lit. I would never recommend a hotel so dimly lit. An accident waiting to happen

6/10

Pleasant

31 Mar 2025

Verified traveler

Mediocre

Overall it was a pretty good stay. Staff was very friendly and hotel was clean. Beds/pillows were uncomfortable though and breakfast sucked. Pool was okay- clean but very dull and dim. We would probably pick elsewhere to stay if we had to again but it is a decent choice if it’s what’s in your price range.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Verified traveler

Enjoyed our stay. Will choose this location again when we return.

Friends_and_family Family

2/10

Poor

28 Mar 2025

warren

Check in was terrible. Not friendly at all then after i got checked in she smd another lady just stood around complaining about mgt.

Kinda boo

Leisure Self

10/10

Exceptional

25 Mar 2025

edith

It was excellent. room was more than expected. Eveything went well with 3 children along for the ride..

Friends_and_family Family

10/10

Exceptional

25 Mar 2025

Elizabeth

The suite with one king and pull out couch with smaller than a normal room. When the pull out couch is made you can't walk around the room you'd have to go over the bed to get to the other side of the room.

10/10

Exceptional

16 Mar 2025

bonnie

Safe comfortable

Self

10/10

Exceptional

07 Mar 2025

Laurie

Clean, friendly staff, spacious, close to many places in the area.

Leisure

6/10

Pleasant

04 Mar 2025

crystal

Hot tub has not worked for 2 years and the breakfast was not very good

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

Kristin

Wonderful room and service

6/10

Pleasant

03 Mar 2025

Adelle

The beds werent comfortable. The microwave only worked in popcorn mode. We found beef jerky under the bed. The breakfast was awful. It was fine for what we needed to do, however I spent way too much for what i got.

Friends_and_family Family

2/10

Poor

28 Feb 2025

Robert

SPRINGHILL EDEN PRARIE $134.58
EXPEDIA EXPEDIA.COM $134.56
EXPEDIA EXPEDIA.COM $93.29

I WAS CHARGED THREE TIMES FOR THE ONE RESERVATION?

10/10

Exceptional

24 Feb 2025

Jessica

Clean, comfortable, and roomy

Clean, comfortable, and roomy suite-style hotel room was perfect for our trip to visit our daughter at college for the weekend. The breakfast area was always clean and well-stocked when we had breakfast. The staff was courteous and helpful. The location is also nice - right by some restaurants, a Cub Foods, and only a short trip to the Mall of America and surrounding attractions.

Friends_and_family Family

10/10

Exceptional

15 Feb 2025

Harold

Very friendly staff and very nice accommodations at a low cost (grest value)!

Leisure Partner

8/10

Excellent

29 Jan 2025

Brad

Very comfortable. Great breakfast.

Business Partner

8/10

Excellent

25 Jan 2025

Adam

Nice Rooms, eh Breakfast.

Nice, newer rooms. Traveling with wife & adult daughters. Breakfast was disappointing.

Friends_and_family Family

6/10

Pleasant

06 Jan 2025

Gbemisola

Not the best place if you have allergies.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2025

Angelos

Great for families.

Business_and_leisure Family

6/10

Pleasant

03 Jan 2025

Matt

We stayed in room 222 on December 29th. The thermostat was broken and it was very hot in our room that night. We also booked this hotel for the pool and hot tub for our kids. After we checked in we learned the hot tub was empty and could not be used. Nothing was mentioned when we asked about the pool hours during our arrival and nothing was posted on the site about the hot tub not being operable. When I spoke to staff about the issues, the female clerk did not seem to care and dismissed my concerns. I have been with Marriott for over 20 years and I would not recommend this hotel.

Family

10/10

Exceptional

29 Dec 2024

Warner

Christmas stay

We traveled over the holiday and arrived a day early which was Christmas Eve and they were able to accommodate an additional day to our stay. Service was great, Christmas Day breakfast was great, room was great. We were very pleased with our stay.

Friends_and_family Family

8/10

Excellent

28 Dec 2024

Verified traveler

Overall, very good review!

The only complaint about the hotel stay was that the beds were too soft for my liking. To be fair, I haven't found a hotel yet with a bed that is completely comfortable. If we are in the area, we would stay there again because of the cleanliness, quality, location and price.

Friends_and_family Family

10/10

Exceptional

03 Dec 2024

Elizabeth

So comfy - even the pullout couch was comfy! We had to remind them about the crib we'd reserved, but someone brought it up to our room immediately after we said something. Our toddler liked it so much he wanted to stay instead of going home!

Leisure Family_with_children

10/10

Exceptional

01 Dec 2024

Sally

Service above and beyond.

We stay here every thanksgiving. (14 years) The desk clerk that checked us in was so friendly and kind. We requested a first floor room due to mobility problems and we got it. Breakfast staff were very nice. My husband left a very special cap back in the room when we checked out. He realized it was missing and went back to hotel. They had cleaned out roo, placed the dap in a bag and labeled it. The clerk called the housecleaning employee, and he got it back. He was ecstatic. A+++++ service! Thank you sooo much.

Friends_and_family Family

6/10

Pleasant

12 Nov 2024

Patricia

The property was just ok. When I checked In the front desk told me they were over sold and didn’t want a room on one floor or the other. If I had already checked in on line why did I have to choose. I thought at that time I would just get the keys.

Also. Booked three rooms. 1 on Bonvoy site and two others on Expedia. Not sure why the policy is that you cannot get hotel points and the room doesn’t even count towards nights spend. I booked and paid for the rooms. A little disappointed as I always make Marriott my hotel of choice.

Business

10/10

Exceptional

05 Nov 2024

Kimberly

Convenient, quiet

Leisure Family

10/10

Exceptional

04 Nov 2024

Susan

Staff was very friendly and helpful. Room clean and pool was in perfect shape. Lots of towels and lounge chairs. Nice breakfast with lots of options. Close to shopping and places to eat, in walking distance

10/10

Exceptional

24 Oct 2024

Ivor

Nice hotel!

Business_and_leisure Family

8/10

Excellent

08 Oct 2024

barbara

The front desk staff was excellent, I cannot say enough about them. The cleaning staff forgot our room one day, a little disappointed. Would have liked the hot tub, especially after our fishing. But the front desk staff made the hotel !!

Leisure Family_with_children

10/10

Exceptional

22 Sep 2024

Jeremiah

Close to dinning and shopping. The property even has a gas grill on site for guests to use.

Leisure Family

6/10

Pleasant

15 Sep 2024

Natalie

Property was having issues with air conditioning, it left a puddle that we were offered towels to deal with. Walls/ doors were fairly thin, there was much screaming to be heard from children. TV had issues as well, screen display was iffy. Black out curtain was nice. Staff was very friendly.

All in all an OK stay, but not one I’m sure I’d repeat at the price point. Staff was the biggest highlight.

Leisure Friends

8/10

Excellent

13 Sep 2024

Amy

Hot tub was broken. Front desk didn’t tell me when I checked in so disappointed to find out after I was changed and walked down. Room was spacious and clean. Breakfast was lacking.

Business Self

10/10

Exceptional

08 Sep 2024

Brian

Very clean. Pleasant and helpful staff.

Business Self

10/10

Exceptional

07 Sep 2024

Omar

Friendly safe closer to everywhere