Name: Travelodge By Wyndham Valleyfair Shakopee
Address: 1251 East First Ave, Shakopee, 55379, US

6/10

Pleasant

24 Jul 2026

Nora

Rooms were small
Orange juice was Tang
Shower was warm

10/10

Exceptional

18 Jul 2026

Diann

Good bed and clean room.

Self

6/10

Pleasant

13 Jul 2026

Andrea

During our stay, the room was decent, the staff were friendly and the atmosphere was ok.
I did not receive the room that I thought I had booked and was upgraded for an extra charge of $50.00 for a room with a "better bathtub".
Apparently "Expedia " has the picture wrong on the site, and the room that I was expecting was " down for repairs " for another week.

Had I known this, I would have stayed somewhere else that was nicer quality for the 400 I paid for 2 nights in a sub par hotel.
The amenities were not as advertised and I feel like this location takes advantage of the fact that many others probably just settle like I did.
I will not stay here next time.
Bonus was that Burger King across the street was 24hrs so after a concert there was food available.

The continental breakfast ended early and did not have large enough access for the amount of people in the space and the upgrade of the better tube, was a fail as the water constantly runs from the shower the entire time filling up the tub so there's a big water mess and no relaxing since it's right in your face laying down in the jetted tub.
50 extra for waterboarding into relaxation.

Partner

10/10

Exceptional

11 Jul 2026

Mark

Room was set too cool when I arrived but able to reset temp. Complimentary Breakfast selection slim.

Self

2/10

Poor

29 Jun 2026

Brooke

Filthiest hotel I have ever encountered. I have asthma and allergies and could barely breathe in the room (musty, dusty air). Baseboards caked with dust and grime, yellow stains on pillow cases, sticky stains on walls and bed. We checked in and checked right out as I could feel my breathing starting to be affected right away. The lady at the front desk was very nice, and manager was nice enough to refund my money for 2 nights (although it was not the whole amount). The whole place had a heavy scent of marijuana also. They need to up their cleanings standards!

Partner

4/10

Poor

27 Jun 2026

Christopher

Pizza sauce on the blankets, burnt out light bulb, outlets falling out of the rusty bedside lamps… entire building needs major maintenance done to it.

Self

2/10

Poor

26 Jun 2026

Ken

The property is not a Wyndham and doesn’t look anything like the pictures. We got there and they had cancelled our reservations because they don’t honor Expedia. I wouldn’t have booked if it wasn’t a Wyndham property.

Friends

2/10

Poor

24 Jun 2026

Johanna

Do not go. It was so smelly and unclean we ended up leaving.

10/10

Exceptional

28 May 2026

Sandra

For the budget we were on this hotel was above all my expectations. It's located perfect on main road with every restaurant, fast food, gas stations and with in walking distance to the main park on the river. The staff was better then I have ever had this was our 4th hotel this year and this is the one I would go back too. Even if it was out of the way. The staff was amazing kind, and wanted to help us with anything. The AC worked perfectly even in the 90 heatwave. There is no pool but it is truly in the middle of everything.

Pet

6/10

Pleasant

30 Apr 2026

Alex

Average spot

4/10

Poor

12 Apr 2026

Harold

No heat in room
Breakfast poor

Self

4/10

Poor

01 Feb 2026

ERNESTO

I arrived at 3:15, and check in was at 3. I was told my card declined, so i had to get on the phone with my bank. They had already charged me at 10 am and when i got there they ran the card again. And a 3rd time. Still waiting on my reimbursement. Rooms were stinky like cigarettes, and falling apart. The hotel floor was broken and lifting up. The contintal breakfast was only waffles every day. We left a day early. Cant beleive this is a Wyndham hotel.

Business

2/10

Poor

26 Jan 2026

Jon

Cheap cheap cheap

Business Self

10/10

Exceptional

14 Jan 2026

Bailie

Room was very clean, the front desk staff were amazing in every way. They had no way of knowing how horrible if a day i was having, and they managed to help me out and accommodated my children and i to make sure we were comfortable. It put a smile on my face for the first time in a while. Id definitely recommend this hotel over and over

Leisure Family_with_children

2/10

Poor

11 Jan 2026

Colleen

Cold shower!

Leisure

2/10

Poor

04 Jan 2026

Joseph

Place was horrible. Not well kept. Many broken down cars in the parking lot and people doing mechanic work on one as well. Not very clean and rooms poorly maintained

Partner

10/10

Exceptional

22 Dec 2025

Samuel

Staff was great. Room was great. Look forward to staying here again.

Self

2/10

Poor

12 Dec 2025

James

Best place to get hep C ever! There were feces prints all over the room. It smelled like rotting food/flesh. Basically a corpse smell that was so bad I almost puked all night! The front door had been literally pooped on in a way I can’t describe or understand. They tried to take two deposits and two room fees from myself and the three people in line behind me at the desk whom had the same theft happen to them. There was a self announced Somali gang member who threatened me in the parking lot! He is friends with the owner!!! The toilet was leaking sewage on the floor being held together by small slats of wood so the back didn’t collapse on the floor. The floor was so sticky, I almost got stuck! With this owner, it needs to be shut down immediately or risk infecting every customer who touches anything.

Business

6/10

Pleasant

11 Dec 2025

Tyler

You get what you pay for. Rooms are cheap for a reason but it’ll do if you’re just looking for a quick place to crash for the night l.

Business Self

8/10

Excellent

04 Dec 2025

Jacob

Yes

2/10

Poor

03 Dec 2025

KieJuana

My room had no heat and bedbugs. Since they were all booked out I had to sleep in my car in the freezing cold. I was told I would get a refund but have not got one

Leisure Self

2/10

Poor

29 Nov 2025

Shadae

The worst hotel I’ve ever stayed at and I want a refund NOW !!! The room was dirty the covers had stains the heat didn’t work it was holes in the doors and walls even tho my room was no smoking because I had younger kids with me the room smelled just like cigarettes and marijuana I told the front desk and was told no I couldn’t get clean cover because the ones I had was clean which they weren’t I told them my kids was cold and the heat didn’t work they did nothing and then hours later they brought me a space heater that still did nothing they had people sleeping in the lobby it was trash !!!!!!!

Leisure Family_with_children

8/10

Excellent

28 Nov 2025

Jabbar

Good service

Self

8/10

Excellent

19 Nov 2025

Jabbar

Great value

Self

10/10

Exceptional

11 Nov 2025

Mohamed

Best place to stay. Remodeled & newly renovated. Excellent management. Thank you

8/10

Excellent

07 Nov 2025

Theodore

Its was good for the price range. Beds where really nice and breakfast while simple was good.

Friends_and_family Friends

2/10

Poor

29 Oct 2025

Vanessa

Smelled of smoke, room was in poor condition (wall crumbling in bathroom, shower curtain was brown with stains, opened the curtains to find a male directly out the window grilling in a backyard setting), bed was super uncomfortable and pillows were poor quality.

Partner

8/10

Excellent

26 Oct 2025

christopher

Out dated property. Good location.

Business Partner

8/10

Excellent

26 Oct 2025

Dawood

You know for the price its not bad at all. Nothing fancy but if you need a inexpensive clean hotel with basic ammenties its the one you want.

Leisure Partner

2/10

Poor

23 Oct 2025

Corey

there was mold on the bathroom ceiling, used baby body on the safe green sos pad used on the floor mold around the bathtub, tiles missing next to toilet temp control did not work asked for a late check out and the moring attended was very rude and demding went to get some coffee and a waffle and was kicked out of the room so the gentleman could clean the floors

Self

4/10

Poor

22 Oct 2025

Shelby

It was dirty

Friends_and_family Family

4/10

Poor

19 Oct 2025

Sai Durga Rao

Bathroom cleanliness is not good and most of the electrical wires are falling off and hallway smells really bad

Leisure Partner

8/10

Excellent

18 Oct 2025

Kylin

Friendly staff, clean room. Economical, not fancy, as expected.
Only breakfast item available was waffles.

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Maria

Everything was fine. I like everything. Comfort,quiet,clean and safe

Business_and_leisure

4/10

Poor

29 Sep 2025

Shane

There was mold every where in the bathroom. It appeared as if they tried to paint over it. There was yellow liquid dripping down on the walls in our room as well as the hallway.

Friends_and_family Friends

4/10

Poor

28 Sep 2025

Katrina

Mold on both beds, and in shower. Holes and/or dents in the walls, random stains on bedding and walls.

Lobby was nice in comparison, not good breakfast options.

Burnt outlet near beds, and electrical tape all around the cord of AC unit, though the unit worked well.

Had a smart TV that would not connect to Wifi and couldnt use by itself.

Nice fridge space.

Staff was indifferent towards customers for the most part.

Friends_and_family Friends

6/10

Pleasant

25 Sep 2025

David

You get what you pay for

5/10 rating.
5/10 experience.

Business

6/10

Pleasant

18 Sep 2025

Kevin

Rooms were devoid of any normal items. There were no coffee pots, clock, wall art, or even a fire escape plan. We had two beds and a TV. Not even cups to drink from. The breakfast bar consisted of waffles and coffee. There was no milk, juice, or peanut butter/jelly. Very disappointed with the hotel.

Leisure Family

6/10

Pleasant

15 Sep 2025

Peter

The hotel interior was worn and dated. The continental breakfast was limited.

4/10

Poor

14 Sep 2025

Bryan

The place is a dump. Checking in there was nobody at the desk. Had to call him. The paperwork went smooth. Room was dirty. Diet ridges pushed up at edges of the floor. No cups, no waste basket, air conditioner wasn’t running. The room didn’t cool off until after midnight. All the furniture was beat up. Sheets were clean. Towels were clean. Smart TV with limited access to channels. Tub faucet only provided lukewarm water. Parking was limited. Had to park across the street because several contractor trailers were taking up parking spaces.

Leisure Partner

4/10

Poor

12 Sep 2025

Mitchell

Front desk was supposed to be 24 hours but was closed when we got there and there was no way to get a hold of them as their phone wasn't working. We got lucky someone came by the desk after we had been there for 20 minutes.

Heater in room did not work. Turned it on it made a bad burning smell then shut down and set off the smoke detector in the room. Breakfast consisted of either pancakes or waffles and orange juice, nothing else. I will not stay there nor will I recommend for others to stay there.

Leisure Family

8/10

Excellent

03 Sep 2025

Remon

Just OK

Business_and_leisure Friends

2/10

Poor

01 Sep 2025

Laura

Both nights we were awakened by fighting and screaming. At one point two little children in a vehicle right outside yelling for their mom, and somebody taking her away. Then one of the kids pleading not to kill her.

At 3am on Sunday morning somebody was using what sounded like a table saw in one of the rooms down the hall.

Only waffles and coffee at breakfast - nothing else. Not even water.

Would not recommend.

Leisure Family

4/10

Poor

31 Aug 2025

Doug

Hotel called at 4:00 pm and said they had to charge a credit card that was not discover. I booked my reservation through Expedia and used Discover, but they insisted I had to give them another card over the phone or they may cancel my reservation. They said they don’t accept discover. When I went to check in later in the evening, they had a sign on the front desk saying that they accepted Discover. They ripped the sticker off the desk and said I had to pay with another card. They did not have two rooms for me with two beds each per my reservation. Door to my room would not shut. My wife could not get it shut. I had to slam it had to shut it all weekend.

Leisure Family

2/10

Poor

31 Aug 2025

Adam

Crap place

NOT MILITARY FRIENDLY! This place is horrible… first they canceled our reservation 3 time! No towels in the rooms, smelled moldy in one room and the other room was strong of body spray. When asked for more towels the manger asked” why the hell we stay at his hotel! Oh and can’t forget about the window taped shut and the prostitutes out front

Friends_and_family Family

4/10

Poor

31 Aug 2025

Bill

No room even though reserved

Just a few short hours before i was supposed to stay i was called to be infirmed that my reservation was being cancelled

Partner

2/10

Poor

27 Aug 2025

Peter

Na

2/10

Poor

27 Aug 2025

shawn

Expedia tried to get in touch with the hotel to fix an issue before I arrived. They tried calling multiple times and no one called them back.
Every time we went to the front desk, no one was there. They had a phone at the front desk to call the manager. The rooms we were in, the phones did not work so we had to go down to the front desk each time. It did not matter what time of day or night it was.
Free breakfast was a joke. The coffee maker was almost out of coffee. There was 4 of us and we each took a 1/2 glass of coffee. Had issues with the waffle maker and the toaster did not work. Your only option for breakfast was a waffle.
The beds were comfortable.
The air conditioner sounded like it was going to blow up. Horrible noises all night long coming from it.
The towels/washcloths were old and rough.
The first night there our tv did not work. Walk down to the lobby, called the manager. Never apologized for the inconvenience, just said you need to turn the tv on. I said it is on but the remote for the cable box is not working. He never offered to come down and help out. The next day the janitor came in to fix the tv and had to replace the batteries. Still could not get the tv to work, he said that when we got back that he would have the tv fixed. Left and came back 8 hours later and still no tv. Went back to the lobby to call and the guy said well you need to use your phones hot spot to connect and then the tv will work. What a NIGHTMARE!!

Business_and_leisure Friends

10/10

Exceptional

22 Aug 2025

Joseph

Great

4/10

Poor

19 Aug 2025

Damian

Nothing was even close besides the mini fridge, TV wasn't connecting the internet room smells of bleach ammonia cleaner shower head was so low I felt like I was in a handicap stall

Leisure Partner

2/10

Poor

18 Aug 2025

Katie

The room wasn't ready when we arrived after check in time. Short staffed. Broken window in the room. TV did not work. WIFI did not work. There was mold in the bathroom and the toilet seat had a crack in it. There was also not enough towels. The walls in the room were disgusting. Wouldn't stay here again if someone paid me.

Leisure Family

2/10

Poor

16 Aug 2025

wendy

The rooms were in really poor condition really dated and not clean !!

2/10

Poor

15 Aug 2025

Yaseen

Breakfast offered but there was no bread no yogurt no milk no juice worst breakfast offering in my life in any hotel, don't misguide people there was nothing for my family to eat we bought our own bread a big shame on the place, I should get back half my money I paid as only got half service provided no one was at reception most of time I could see other people frustrated, bedding was dirty too plus bathroom was horrible , probably the worst hotel I have ever stayed in , third world state and USA is not a third world country best hotel should close shop as it's not meeting regulations.

Family

2/10

Poor

13 Aug 2025

Matthew

No service during my 3 days there. No towels room was just plain bad

Business Self

4/10

Poor

03 Aug 2025

Verified traveler

Cheap place to stay

Immediately entering the room, there was a strong order that smelled like cheap perfume. The air conditioner was very loud, but it drowned out the noises from the street and other rooms, so there’s that. The bathroom was dirty, there was a hole in the bathroom door, there was something covering what I assume was the thermostat - looks like wet tissues that were plastered on the wall over it. The curtains had holes that let in light. The refrigerator was missing a handle. There were barely enough outlets to plug in our cell phones. Would never stay here again or recommend the place to others.

Friends_and_family Family

2/10

Poor

31 Jul 2025

Brandon

The room and bathroom was dirty, the bed was DAMP, and the smell in the room was horrible, a mix of mold and decay.

Leisure Self

6/10

Pleasant

27 Jul 2025

Alexis

Good

Great stay but only had waffles for breakfast everything else they ran out of!

Friends_and_family Family

4/10

Poor

27 Jul 2025

Verified traveler

Worse place I have ever stayed

The property is very unkept. The grass is tall, the floors in the hallways are in need of replacement, the carpet in the room is very dirty, there is an odor throughout the building, the bed linens are stained, the shower tiles are falling off the wall, there is trash everywhere.

Friends_and_family Friends

10/10

Exceptional

27 Jul 2025

Robert

Was a place to stay and quiet. Not the cleanest/most well maintained by any means, but it works and the staff was nice.

2/10

Poor

26 Jul 2025

Alison

We literally checked in at 8:30pm and just dropped our stuff off. left for an event came back at 2:30am and the room was disgusting!
Bed was broken and tipped over when we sat on it, along with human stains and hair on the INSIDE sheets!! dirt and grime on each inch of the room. Stained carpets, ac unit taped in with electrical tape, holes and stains on bathroom door - had a wad of Kleenex stuffed in one hole... and this was just the beginning - we felt completely unsafe and had to leave at 2:45am

Leisure Family

6/10

Pleasant

22 Jul 2025

Paul

Comfy bed; few amenities

no electrical outlets adjacent to the bed or desk to plug in battery operated device devices like phones or laptop laptops or tablets. I had to plug in my tablet next to the air conditioner and charge my phone, wireless headphones, and watch over in the bathroom area. Showerhead is about 5 feet high, meaning one has to duck to rinse off shampoo. Bed was comfortable. Breakfast was available in the morning, but I did not take time to get any.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Jeff

Worst hotel I've ever stayed at. Stains on the bedding i was scared to even lay on the bed. Ran down wrost conditions ever. Looks like a old ran down apartment

Business Family_with_children

2/10

Poor

19 Jul 2025

Kathi

Our room smelled musty, the carpet was wet and the linoleum was sticky. The bed was not comfortable and the 2 pillows were like thin cotton.
The lighting was so so dim. The bathroom was not cleaned very well.

Leisure Friends

2/10

Poor

18 Jul 2025

Jack

Tldr: if you just want a place to sleep shower and use the bathroom this place is for you. If you care about cleanliness or warm water go anywhere else.
I know this hotel was only 50$ a night so I shouldn't expect anything great, but here is a real review. I showed up on wendsday at 430-5pm. When I get here no one is at the desk. I can hear someone talking in a room down the hall and I try to get their attention and nothing. So I do what any normal person does and look around for a bell. Well they have a phone with a sign that says if no one is at the desk pick up phone. When I did that the phone behind the counter started to ring... then another wait and finally someone helped me. While they where helping me I was coerced into leaving a review, the manager wouldn't let me sign the paperwork untill I left a review.
As I walk to my room the hallways smell like cigarettes and weed(in a no smoking hotel).
Then I get to my room.... multiple holes in the walls random black stuff on the walls and red stuff on the ceiling. The floors are dirty as all hell. My socks where black after walking around the room. Then I go to take a shower and there is no hot water... so long story short I won't be back and I reccomend you spend your money anywhere else

Business Self

8/10

Excellent

16 Jul 2025

Janet

Nice, clean room and very comfortable bed. Next time I need to find out if there's an elevator before I book a room, but I would stay here again even though there is no elevator.

Leisure

4/10

Poor

14 Jul 2025

Jordan

Its cheap and ull sleep. But poor quality rooms. Everything is piece together linoleum thats falling apart, even the room's. Bathroom is so tiny, u can almost poop and shower at the same time. Booked a double queen and received a double full room

2/10

Poor

13 Jul 2025

Bruce

Very dirty, once you walk in the building you cannot breath they have humidifiers in the hallways first time I ever seen that. I would not recommend coming here unless you have no other choices. This hotel shouldn’t be on Expedia 👌

Leisure Family

2/10

Poor

09 Jul 2025

Alex

Room hadn't been properly cleaned and the entire hotel reeked of tobacco smoke

Leisure Family

6/10

Pleasant

08 Jul 2025

HEAL

After my bath clean socks turned black from the floor can't get back out of socks floors dirty

Leisure Family_with_children

2/10

Poor

30 Jun 2025

Adrianna

Dirty, smelly, unpleasant stay - save yourself and go elsewhere

6/10

Pleasant

24 Jun 2025

Tina

The bath tub was disgusting! The drain had stuff in it that should have been cleaned out when they cleaned it. There was black hair all over the floor. Also there should be a plug for the drain in the tub for those who would need to use the tub if they have kids who don’t take a shower.

Self

2/10

Poor

22 Jun 2025

Whitney

To preface this, we are not super picky about hotels as long as they are clean.

Upon arrival to the hotel, there was smoke in the hallway. The hotel staff did have air purifiers throughout the hallway, but it did not remove the weed smell. The rooms were small, but completely acceptable. They werent in perfect condition, holes in the wall, some screws sticking out, but that wasn't what made this a terrible experience. We were getting ready for bed and looked at the bedding to find one bed with a massive urine spot on the sheets. The other had nail polish or paint, bright pink, across the sheets and top blanket. When we lifted the blanket, there was hair and more stains.
Thinking maybe our room was missed when cleaning, I went to the front desk and asked for new bedding. They were very nice and gave me two new sheets so I could change them. When I got back to my room, I opened the bedding to see they had urine and other bodily fluid stains.

If we hadn't just traveled 6 hours with three kids (arriving about 11pm), I would have packed up and left immediately. We were out of options so stayed for the night. To make it even more dissappointing, there was no hot water in the morning to shower so thank goodness for water rides at Valleyfair.

The resturant across from the hotel was delicious and had amazing breakfast!

Business_and_leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Numan

Amazing

2/10

Poor

13 Jun 2025

Brian

This property is in need of some major improvements.
Everything is outdated and it appears no one cares. It's dirty both inside and out. There was a foul smell in the hallway and the room. The bed sheets and pillows were awful. The air conditioner in the room didn't work. You had to slam the door to get it to close. And on top of all that breakfast shut down early and really didn't offer much of anything to begin with.
I do not recommend this property.

Leisure Friends

4/10

Poor

12 Jun 2025

Michael A

Night was prepaid (via hotels.com). I requested a room close to a door or elevator (emphysema and HEAVY suitcase), with no stairs. Front desk found me a room on first floor, but charged me an extra $15.00. Room had non-functional TV, one burned out bulb in bathroom. Although there was an ice machine down the hall, the room had no ice bucket or glasses. The soda machine next to the ice maker was non-functional, although it did eat 8 quarters without complaint. My stay was only one night, so I did not bring these shortcomings to the attention of the staff -- but couldn't wait to check out and get to my next (much better) location.

Self

2/10

Poor

09 Jun 2025

Stefanie

Check in is 3pm my room wasn’t ready till nearly 8pm. Then my room smelled like people had been cooking food in there. There was numerous holes and cracks in the walls. The deadbolt on the door was screwed back into the door after what looked like the door was kicked in. I didn’t not feel safe. I do not recommend and I will never stay here again.

Business Self

2/10

Poor

08 Jun 2025

Cody

Room was terrible filthy stinks like cigarettes mold and sewer smell very dusty
Cigarette Burns in bedding

Business

2/10

Poor

04 Jun 2025

Verified traveler

This hotel is was disgusting. I very much understand why i paid $60 for the night. I recommend going elsewhere

Friends_and_family Friends

2/10

Poor

01 Jun 2025

Verified traveler

Not at all satisfied

Had to wait for towels, was no toilet paper, no shampoo or soap in bathroom. No coffee machine in room

Partner

2/10

Poor

01 Jun 2025

Gary

Too many things inside and out that need repair.
Too many power cords every where.could be a nice place but needs a lot of work !!!

Leisure Family

4/10

Poor

25 May 2025

Joe

Stained towels and sheets. Smelled cigarettes

Leisure Partner

2/10

Poor

23 May 2025

Allen

What a nightmare

The place was absolutely disgusting. Rooms had stain ed bedding mildew we were there for 20 minutes packed our stuff and left and went somewhere else

Business

10/10

Exceptional

22 May 2025

Angela

I really enjoyed it here

Leisure Family

2/10

Poor

12 May 2025

Aaron

Bed sheets were dirty, the walls were filthy, the bed and pillows were out dated and uncomfortable, the towels were old and thin and barley were a one time use

Leisure Partner

6/10

Pleasant

04 May 2025

Linda

I reserved a 2 queen room but got a king room. Hair in the sink. Drain did not work well. Very limited breakfast. No extra blankets or pillows. Need more parking.

Leisure Family

2/10

Poor

02 May 2025

Elizabeth

Domestic altercation at 3:45 am right outside our room

2/10

Poor

02 May 2025

Donna

CANCELLED by email less than 4 hrs before ck in. I called to confirm how late you could ck in and no mention of cancellation. Offered no apology or solution to last minute cancelation

Business Self

4/10

Poor

27 Apr 2025

Tami

What a crappy hotel.

The room was stained. Floor was sticky. Tables were crusty. Remote was sticky. Bathroom towels and shower curtain was stained. Heat in room did not work. Lots of rust on fixtures. Bathroom fan not cleaned.

Friends_and_family Family

2/10

Poor

23 Apr 2025

Kyle

To hard to get a room and check in

8/10

Excellent

22 Apr 2025

Paul

Not the best but ok.

2/10

Poor

15 Apr 2025

Dennis

Nothing

Leisure Partner

2/10

Poor

14 Apr 2025

Sarah

Zero heat and 36° weather w/broken space heater

I want a refund. Awful property and no heat, literally blew cold air in the room the entire night

Friends_and_family Family

2/10

Poor

13 Apr 2025

Michael

Terrible

Booked the room. We were able to get to Shakopee Mn by 1:30pm. I realized check-in wasn't until 3pm. Was told room was cancelled and the price went up over $20.00 more. Than we walk into the room after our concert at 1am. One towel. Bed spread was dirty. Floor was dirty. No TV remote. Very little toilet paper and the sweet smell of pot being smoked in the hallway. Go to the night clerk to get towels and toilet paper and got nothing. I realize this will more than likely end up getting deleted by hotels.com. that's okay. I have over a million looks on my Google maps reviews.

Partner

4/10

Poor

09 Apr 2025

Sherry

I don’t recommend

The lobby was nice, the person at the front desk friendly. I had to put a $100 deposit down in addition to payment for room. The room wasnt so great. The floor tiles were coming up and we kept tripping over them. The pillows were very thin, there was really no blanket on the beds it was so thin. There was barely any lights in the room. No cups or the usual items except shampoos, etc. Very few thin towels and one was very dirty! The toilet wasnt bolted down and there were many spots they missed when cleaning. On a good note, even tho the tub was slippery and my friend got hurt, the showerhead was amazing. When we checked out i asked if they needed to look at the room to give my deposit back. We left it in great condition. The owner said no. He asked if i had a receipt for the deposit but noone had given me any paperwork. I has to show him my online bank account to prove they had taken it. He then made me scan a qr code and give a review before he would refund my deposit. I told him i was a reviewer and would do it later because i was late for an appt. He wouldnt let me leave and give my deposit until i reviewed the place. I wrote a quick review. He then took my phone and added to my review!

4/10

Poor

08 Apr 2025

Euginiamarie

Staff & members were very helpful and friendly however the room we were in was just horrible

4/10

Poor

06 Apr 2025

Anthony

Staff was very friendly! Building was old and dated. Very dirty. Stains all over the walls. Baseboard heating element layin on floor and a space heater for its replacement. Continually smelt of pot. Could hear every door shut and your neighbors sneeze

Business Self

2/10

Poor

06 Apr 2025

Ryan

Don't be fooled by the pictures

I booked my room with them based on some nice looking online images, but once I arrived I found the room to be filthy and very poorly remodeled. There were multiple stains from who knows what on the walls, it smelled funny in the hallways, the flooring was coming up, outlet covers were missing, and I found a wood tick crawling on my pillow, which initially freaked me out because I thought it was a bedbug. When I called the front desk to ask for another room they were annoyed and said "well, what do you want me to do about it." It's a slum.

Business

2/10

Poor

05 Apr 2025

Teresa

Think twice before registering here!!!!

We checked the sheets and they were obviously dirty. Floor had a pile of dark hair on the floor. Electrical outlets don't work. Lights over bed don't work. Bathroom was dirty. We asked for me room and was told no. They would change sheets but not clean.

We checked out. They said they would give us our money back. We have pictures

Leisure Family

10/10

Exceptional

04 Apr 2025

Saraf

good

Partner

10/10

Exceptional

02 Apr 2025

Verified traveler

Good experience

Honestly it was better than most hotels. I was shocked. The only issue I had was the noise in the morning. Some guests decided to play with doors it sounded like. From 5am-7am. I don't what they were doing. The breakfast shocked me also. They had pancakes, waffles, orange juice, oatmeal, ect but no meats or scrambled eggs. It was clean and have a diner right across the street. 20mins from mall of america

Friends_and_family Family