Holiday Inn Blmgtn Arpt South

Holiday Inn Blmgtn Arpt South - Mall Area By IHG

United States , Minneapolis - MN
Bloomington, 1201 West 94th Street
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100 reviews shown

10/10

Exceptional

12 May 2026

Carrie

The staff were all very helpful and kind. The room was clean and well appointed. I had no issues with parking.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Leah-Marie

Smelled a bit like cigarettes. It was really nice though.

Family_with_children

10/10

Exceptional

09 May 2026

Adelina

1st time here and would stay again for affordable pricing yet very well maintained

Friends

10/10

Exceptional

08 May 2026

Mya

Very nice will be back

10/10

Exceptional

29 Apr 2026

Carrie

Fairly clean rooms, great pool and hot tub, friendly staff, convenient location for Mall of America

Family_with_children

10/10

Exceptional

18 Apr 2026

Anthony

Staff nice and friendly breakfast was good. I just wish off turkey meat, not all pork meat. Rooms nice and clean. I will definitely stay here again.

Partner

10/10

Exceptional

14 Apr 2026

Erica

Clean room, amazing breakfast

Family_with_children

10/10

Exceptional

08 Apr 2026

Brenda

My family stayed here for several days. It was very nice. Staff was great too! We utilized the pool a lot.
Pricing was very reasonable.

Family_with_children

8/10

Excellent

01 Apr 2026

Jim

Room was clean and well stocked

Partner

8/10

Excellent

29 Mar 2026

Peter

Breakfast was good.

Partner

10/10

Exceptional

28 Mar 2026

Sherrell

I stayed with my family of 10 people and 4 dogs between 3 rooms. Never traveled with dogs so I was happy to find a pet friendly hotel. The standard rooms are a little small but I liked that I was in a conjoined room.

The staff was very friendly especially Courtney. From our first day until check out she was there to assist. She was kind to my dogs. One night the tables in the pool area were all taken. I asked her to accommodate us. She pulled out tables and chairs for us to sit outside the pool area.
My son broke his glasses in the pool, she did her best to help fix them.

The restaurant and bar were nice too. Food was cooked to order and the breakfast buffet wasn’t bad. A nice variety and I like that it wasn’t continental breakfast.

Family_with_children

8/10

Excellent

25 Mar 2026

Candace

All was great for a night before heading to the airport without having to Leave for dinner and a cocktail

Friends

8/10

Excellent

04 Mar 2026

Jill

Pleasant experience, nice to be able to park and shuttle to airport.

Family_with_children

10/10

Exceptional

04 Mar 2026

Jessica

The pool area was really nice. The hot tub was nice and hot. I like that there's not carpet in the rooms.

Self

10/10

Exceptional

19 Feb 2026

Victoria

Great pm staff. Ty

Partner

10/10

Exceptional

05 Feb 2026

Jodie

Staff was very friendly and helpful, including pointing out where they had plates and silverware available for the food we had delivered. The room was very clean and comfortable. The pool area is fabulous, and the water temperature of the pool is pleasantly warm. The hot tub is excellent, being slightly separated from the pool area itself for a nice private feeling. I have stayed in many hotels in the twin cities area, and this is easily one of my favorites now.

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Corinda

Spotless room and nice staff. Beds were comfy and hotel had nice updates.
Two reasons it didn't get a 5 star.
The advertised breakfast buffet in attached restaurant was a Continental that you had to pay for. And it was so bad that we the the food away and went hungry.
The other thing was blankets were very light and thin.
I would stay here again. I would just bring my own blanket and eat elsewhere.

Leisure Family

10/10

Exceptional

27 Jan 2026

Karla

Clean and comfortable room. The shuttle service to the airport was excellent as well as the uber who picked us up upon our return.

Leisure

10/10

Exceptional

23 Jan 2026

Tom

Awesome place

10/10

Exceptional

23 Jan 2026

Carlton

Polite staff, clean room, great hot tub and restaurant on site

Business Self

8/10

Excellent

12 Jan 2026

Susan

Nice staff. Clean hotel. Good location. Few issues getting the correct room but they made up for it.

Leisure Friends

10/10

Exceptional

02 Jan 2026

Carl

Clean room, great hot tub

Family

10/10

Exceptional

01 Jan 2026

Thomas

Room and hotel is very clean. Hot tub is pleasant. Beds could have been a bit more comfortable

10/10

Exceptional

31 Dec 2025

Kerri

Very nice room

Friends_and_family Friends

10/10

Exceptional

24 Dec 2025

Carlton

clean room and great pool / hot tub. O

10/10

Exceptional

22 Dec 2025

Danielle

Clean room, nice staff

Leisure Family

6/10

Pleasant

07 Dec 2025

Jesi

It was an okay property. Had called to tell them we were be doing late check and ended up getting pressured to sign up for rewards. I mean just trying to advise in route as a courtesy, quick call ended up minutes long.
Made to order breakfast was the same breakfast included in Holiday Inn express complimentary breakfast. But here you pay 8.99.
Lastly it has a cool view of the pool and hot tub area which seems like a good option. Instead it is loud and music starts playing at like 6:30/7 am. But the area isn’t open until 9am and closes at 11pm. Again nice area and hotel but it says soundproof in the listing. Which is a lie! Getting in late, waking up to music, and then at night having to listen to other guests down there made it hard to sleep or even watch tv.
Green Mill has awesome pizza n coconut chicken fingers minus the sauces. I would recommend that for sure.
Just make sure you don’t stay pool side if you can even select that as an option here.

Leisure

10/10

Exceptional

05 Dec 2025

Amy

Everything was very good

10/10

Exceptional

23 Nov 2025

Deanna

Clean room, accomodating, and great customer service!

10/10

Exceptional

20 Nov 2025

Tammy

I had a great stay the room was very clean. Front desk staff was outstanding!

Leisure Family

10/10

Exceptional

09 Nov 2025

Jose

Clean room, friendly staff, and warm pool!

Leisure Family_with_children

10/10

Exceptional

08 Nov 2025

Wendy

Staff was wonderful. Pool wasn't open on time. Area around pool was a little dirty but not bad. Hot tub was wonderful, but a little small

Leisure Partner

8/10

Excellent

07 Nov 2025

Sharon

Very nice staff, clean. Restaurant/bar onsite.

6/10

Pleasant

29 Oct 2025

Darrell

Breakfast was terrible

Leisure Partner

10/10

Exceptional

28 Oct 2025

David

Yes

Partner

8/10

Excellent

25 Oct 2025

Laura

Very clean, nice staff, but not a whole lot to do in the area

10/10

Exceptional

19 Oct 2025

Jennifer

Clean rooms, maintained pool area.
Disappointed that it was not a free continental breakfast but fair price

Leisure Family

8/10

Excellent

13 Oct 2025

Jeffrey

Nice pool area and convenient access to the freeway and airport

10/10

Exceptional

12 Oct 2025

Katie

Clean quiet and good service

Leisure Partner

8/10

Excellent

06 Oct 2025

EVA

Clean room and facility. Friendly staff, although i asked to have the room cleaned and have clean towels but they never came. I had to get the towels myself when I got back to the room at night, I asked for my room to be cleaned midday and housekeeping left at 4;30 pm: I got back to the room at 8pm :/

Leisure Family

6/10

Pleasant

06 Oct 2025

Aimee

Staff was great rooms ok clean but stained tub ice thing on floor didnt

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Eric

Clean room and pool area. Hot but not too hot, hot tub and warm pool. Small but nice when you have it to yourself, fiancé would have liked steps getting into pool to sit on. But very nice area

Leisure Partner

10/10

Exceptional

29 Sep 2025

Cassandra

The staff were very friendly and helpful. Clean rooms with low noise.

Leisure Friends

10/10

Exceptional

23 Sep 2025

Andrea

Was a great stay for me. Convenient

Self

10/10

Exceptional

22 Sep 2025

Meg

Pool

Business Self

10/10

Exceptional

20 Sep 2025

Judith

Recently updated this property has an airport shuttle and is clean. Breakfast is not free but there is a restaurant. Easy to access by car.

Business

10/10

Exceptional

19 Sep 2025

Shelley

Basic accommodations. Very friendly staff. Loud pool noise .

Leisure Family

10/10

Exceptional

17 Sep 2025

Jody

We WILL stay here again!

This place was spotless! Confy bed, and very quiet. We could not hear our neighbors at all or I35 traffic, which was only a block away.

Partner

10/10

Exceptional

15 Sep 2025

Jeanine

Great trip

Everything was fantastic until we were leaving.
They decided at 10 am in the morning as people were leaving to clean the elevator. Which left us waiting over five minutes for an elevator. Seems like that should happen after check out.

Friends_and_family Family

8/10

Excellent

13 Sep 2025

Carly

Staff friendly convenient location

Leisure Family

8/10

Excellent

11 Sep 2025

Rubi

They were friendly. Although rooms were not very clean.

8/10

Excellent

06 Sep 2025

Steve

Pretty nice

Overall it was pretty nice. I would recommend putting some information about the tv and explaining the breakfast deal.
And for us the bed was too soft and room cooling and heating was too noisy during the night.

Friends_and_family Family

8/10

Excellent

04 Sep 2025

Brian

Pleasant enough

I arrived in town an hour early and called to see if it was possible to check-in early. I was told check-in was at 3 and they have been busy and i could not check-in before then. I around the city until 3. When I arrived I came in at 2:57pm. I was told by the guy (Brian B) working the desk that my room wasn't ready and then had no rooms with 2 beds available and he could put me in a room with 1 bed or I could come back in 20 minutes. As I was with my son and 1 of his friends we were not sharing 1 bed. I said "You told me I couldn't until 3 which is check-in time. It is that time. I understand not being able to check in early but i am on time. I am not leaving for 20 minutes." After a few minutes of typing on the computer he had me checked in.

Everything else about the stay was pleasant and met my expectations. Except the lights in the elevator was very dim

Friends_and_family Family

8/10

Excellent

28 Aug 2025

John

nice property right off the hwy, staff friendly.

Leisure Self

10/10

Exceptional

18 Aug 2025

Kena

Great hotel for the price range and close to a lot

It was clean and the night staff (Caroline?) was amazing. Hotel was busy and she was always helpful, always respectful and always knowledgeable. It wasn’t filthy just seemed like an older hotel and for the price point and proximity to what we were doing I don’t think it could have been better.

Pool is very chlorinated but the actual room was ventilated enough you only noticed after going in the water for a while. One of the cleaner less mildew-y indoor hotel pools I’ve come across. Plenty of seating, nice lighting and a basketball hoop by the pool!

Restaurant attached wasn’t bad but I wish there had been a more conventional room service because it got pretty busy both nights.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Leslie

Remodel of rooms was nice. Needs a little work in the bathrooms. Toilets are low and add a bar on the other end of tub to help from falling. Sleeping area was very nice.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Shannon

Had an issue with our fridge and a few things in the room. Wasnt the biggest fan of how the room was designed. Hot tub and pool did have alot of chlorine in them. Wouldnt stay again but our friends said they liked it and stayed again.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Alicia

Friendly and helpful

Business_and_leisure Pet

10/10

Exceptional

05 Aug 2025

Tara

It was a great place to stay. Courtney was amazing at checking in and so friendly!!!

Business_and_leisure Family

8/10

Excellent

03 Aug 2025

Kimya

The customer servcie was great. Courtney the reception was very pleasant and courteous she addressed and accommodated me when we had a few little hiccups during out stay. The room was great and the beds OH MY GOD I had some of the best sleepever. The only reason I couldn't give it a 5 across the board because we had a couple maintenance issues but like I said were taken care other than that I would definitely recommend staying here.

Leisure Family

10/10

Exceptional

30 Jul 2025

Brian

Excellent customer service

The customer service during check-in by Courtney was incredible. Helpful staff, excellent room, good amenities. Highly recommended.

Self

6/10

Pleasant

23 Jul 2025

Gretchen

Breakfast was terrible. The food was undercooked and choices were very limited. A continental breakfast would have been much better. The pool and hot tub seemed very clean. Staff seemed friendly when they weren't outside vaping. One staff member replaced our lost key without questioning our identity. Staff shortages are everywhere. All in all an okay hotel. Nothing super remarkable, nothing super disappointing.

Leisure Family

2/10

Poor

21 Jul 2025

Angel

Im still waiting for my refund. I was charged twice for my room, instead of just the $100 deposit.

10/10

Exceptional

13 Jul 2025

Lynette

Nice place to stay wonderful place to stay!!

Leisure Family

6/10

Pleasant

13 Jul 2025

Mackenzie

There was no way to turn on the bathroom vent fan. Mold on the ceiling. After 3 people showered, there was water dripping from the ceiling due to condensation, the walls were wet, the entire room felt damp. Even after being out of the room all day with the room fan on, the bedding felt damp. Trash can in hallway by the ice machine was constantly full and there were spilled coffee and other sticky substances on the floor around it that were never cleaned up during our 3 day stay. Pool area smelled musty/mildewy. Very strong smells of marijuana came through room AC from people smoking alongside the building.

Leisure Family

6/10

Pleasant

30 Jun 2025

Bob

Had to always ask for clean towels, etc. One time they brought them and just left them on the floor in the hallway for us.

Partner

4/10

Poor

28 Jun 2025

Korean

Rude kids & Drunk adults

Bed was rock hard. Pillows were super flat. Tried using the pool area but bigger kids were running and jumping into the pool. Adults were drinking around the pool!! Spent maybe 10 mins in the area outta fear for my son. Hot Tub overflowed with 3 adults and a small child. Poor use of pool area. Make pool and hot tub larger!!!

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Leslie

8/10

Excellent

25 Jun 2025

LaVae

Cold hot tub

Leisure Friends

8/10

Excellent

25 Jun 2025

Verified traveler

Great location

Clean and updated. Conveniently located

Partner

8/10

Excellent

15 Jun 2025

April

This was a good stay. My only complaints are there were people smoking across the hall and you could smell it and there were soooo many kids in the hot tub the entire time. Us adults could not enjoy it. Otherwise clean place and friendly staff.

Leisure

8/10

Excellent

01 Jun 2025

Draper

Very nice hotel. Very clean. Will stay again

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Shanan

Stayed one night beds were comfortable the floors the room was SUPER spotless. Good job to the cleaning staff. Only thing I disliked is not being able to get into the pool/hotub! To many kids playing around. It would’ve been nice to just have an adult only hour to hour and half :)

Leisure Partner

10/10

Exceptional

16 May 2025

Julie

Friendly staff. Clean lobby and room.

Leisure Family

2/10

Poor

12 May 2025

Roxanne

The check process was horrible . It was clear that the front desk clerk had no idea what she was done. I made reservations thru Expedia under my name for 2 rooms. We were all issued incorrect keys that could not open our assigned rooms then the replacement was issue. A few minutes after that 2 other guest were open g our doors and coming into our rooms because the were issued for the very same room. Our keys no Longer worked. I am my travels I never was so embarrassed or received such poor service r from an international hotel ever

Leisure Family

4/10

Poor

28 Apr 2025

shehab

Very quite area

Business_and_leisure Self

2/10

Poor

27 Apr 2025

Dale

Terrible hotel.

They lost an entire teams reservation. The messed up and lost my reservation. So i had to book through Hotels.com. The whole hallway where my room is smells reall bad like Marijuana smoke. Toilet unclean. Unfriendly unhelpful service. Very disappointing.

Business

10/10

Exceptional

17 Apr 2025

Carlton

Great pool / hot tub

Business Self

8/10

Excellent

06 Apr 2025

Verified traveler

pool was dirty

Friends_and_family Family

2/10

Poor

29 Mar 2025

Lisa

Not really satisfied with what you get for the price.

2/10

Poor

25 Mar 2025

Stephanie

When we checked in, the service was rude. When we got one of our rooms the electricity didn’t work for the microwave, tv, and fridge. The hot tub was falling apart around the edges and very sharp edges cut my bathing suit and the stairway had no baseboards with loose and duct-taped carpet which anyone could trip and fall on. We had to take the stairs because the elevator was out of service. On our last morning we were locked out of our rooms hours before check out time causing us to have to interrupt our stay to go down to the desk for new keys. The front desk service was rude and dismissive. The cleaning staff were the most pleasant thing about this place. This place is far out of date compared to others of the same brand. No conveniences like any of the others in this brand and the horrible customer service with attitudes made it the worst experience I’ve ever had. DO BETTER!

Leisure Family

6/10

Pleasant

09 Mar 2025

Lori

Remodeled rooms are nice, pool and hot tub area are super. Staff was very friendly and accommodating.
Did not like that you have to pay for breakfast and it was terrible and way over priced.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Ambree

Perfect spot if you are flying out of MSP

Leisure Partner

2/10

Poor

01 Mar 2025

Lindsay

We booked through Expedia and chose the hotel based on pool and hot tub. When we went to check in, we were told they were overbooked and had to drive 10 minutes to a different hotel. That was very disappointing. The new location had a tiny pool and no hot tub. This was a special mother daughter get away and it was a huge disappointment that we weren’t notified of the change. It was too late in the day to change our plans.

Leisure Family

10/10

Exceptional

27 Feb 2025

Staff was great

Leisure Family

10/10

Exceptional

22 Feb 2025

Emily

Front desk is so great! Gentleman with glasses.

Leisure Family

8/10

Excellent

17 Feb 2025

William

If your looking for breakfast, it’s not here.

No breakfast or Donuts in the morning.

Friends_and_family Family

4/10

Poor

16 Feb 2025

Taylor

Room was very clean. Front office man was very young and rude. Drove 5 hours to stay here with a team and told me that I didn’t have a room. Had a room booked through Expedia and my receipt but had to argue about if I had booked a room or not still. Was very less than impressed with his approach to handle this situation. Breakfast buffet at the restaurant in said hotel was okay. Most of the food was cold or very soggy. No milk or water was served.

Business Family

10/10

Exceptional

15 Feb 2025

Marcus

The Guy who wears the tan winter coat kinda young was very hospitable host I wil be recommending this particular holiday inn to my entire college and family

Business Family

10/10

Exceptional

09 Feb 2025

Teranda

It was a great stay!very nice for Families

Friends_and_family Family

10/10

Exceptional

07 Feb 2025

Verified traveler

Clean and friendly staff. Breakfast could’ve been better not a large selection.

8/10

Excellent

29 Jan 2025

William

Nice and clean.

Business_and_leisure Self

4/10

Poor

29 Dec 2024

Katie

Mediocre

If you are looking for the bare minimum, this is your place. Pool and hot tub are small. Floor in my hotel room not the cleanest. Staff was not friendly.

4/10

Poor

28 Dec 2024

Nancy

The parking lot was empty so we felt there weren’t many people staying there. Yet we got a second floor room outside of the pool area with a window that showed half of a brick wall and half of the pool. Pool was loud until 11 PM plus and we had a two-year-old, trying to sleep with us.

Leisure Family

6/10

Pleasant

22 Dec 2024

ashley

Check in guy was to much in a rush

Leisure Partner

2/10

Poor

06 Jan 2024

Bradley

This is a homeless shelter

This hotel is being rented out by Hennepin county and being used as a homeless shelter for the next year. No one let us know that our reservation was canceled. Lucky we were able to get a room at a different Holiday Inn in Edina. They were nice enough to give us the same room rate with a 25 % discount on top of the rate.

Partner

2/10

Poor

27 May 2023

Carol

You booked me into a hotel that was no longer a hotel, it is now transient housing. I was lucky enough to speak with someone there who told me I had a room at a different hotel. He said they called me, they did not! When I got to the other holiday inn, they didn’t find my reservation. One lady pawned me off on another lady who was more friendly and honest. She said our reservation was faxed over from first hotel and nobody did anything with it! She found us two rooms for two night and after two hours we were able to check in! I was furious with Expedia for misleading us and being deceptive.

10/10

Exceptional

27 May 2023

Daniel

Friendly staff

Leisure Family

10/10

Exceptional

02 Feb 2023

Alexander

Great place in Bloomington

Everything was clean and modern looking. There was coffee available in the lobby as well as K-cup machines in the room, stocked with 4 cups. The room was also well funished and spacious for a 1 bed.

The staff were very nice, but they did accidentally give me a room with someone already staying in it. Thankfully, we quickly sorted this out and they gave me a new room on the top floor. Oh well.

The location was nice and convenient for drivers, in not too busy of an area, but still pretty close to a lot of attractions.

Self

8/10

Excellent

29 Jan 2023

Joe

yes